Hotel Overview

Sunscape Sabor Cozumel offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Sunscape Sabor Cozumel is the perfect getaway for endless fun in a beautiful destination. Located on the small island of Cozumel, just 12 miles off the coast of the Yucatan Peninsula, this is the largest and most complete beachfront resort in Cozumel. Guests will enjoy a getaway complete with all of the privileges of an Unlimited-Fun® vacation. With 2000 feet of white sand beach, this is an excellent choice for families, couples, and singles to enjoy countless daytime land and water activities, limitless food and beverages from four reservation-free restaurants (most with oceanfront views!), unlimited top-shelf spirits from three bars & lounges, and so much more! 

Relax, refresh, and rejuvenate your mind and body at the Sunscape Spa by Pevonia®. Offering a wide variety of treatments, the Sunscape Spa by Pevonia® will be the ultimate place to indulge, pamper, and take care of all your beauty needs. Stay in shape at the fitness center with state-of-the-art cardiovascular equipment, weights, life cycles, and more.

Located near the second largest barrier reef in the world, take the opportunity to explore the tropical underwater world of the Great Mesoamerican Reef through scuba diving and snorkeling! 

Sunscape Sabor Cozumel offers the ultimate fun in the sun getaway with many different daily activities and night time entertainment. Kids will have a blast with all the fun-filled activities at the Explorer's Club, a fully supervised program with extended hours for children ages 3-12. 

Location

Cozumel
Cancun International Airport (CUN) : 59 miles
Cozumel International Airport (CZM) : 10 miles

Property Information

Year Built: 1996
Total rooms: 218

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4187 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Cozumel Sunscape Horror

    Don't Go! Based on pictures on the website, it looked really great. We go there and the room had no working A/C. We called for it to be looked at and went to dinner, when we came back, still no A/C, so had to call to get our room changed. The new room's A/C worked, but there was no ice bucket or hairdryer, when we called no one answered the phone, so we had to go get these from the desk ourselves. The mini-fridge, only stocked with water after the first day, you couldn't get a can or bottle of anything else after day 1, you had to go to the bar to get anything in a glass to drink. The food - terrible. They had a Mexican Restaurant and a buffet, that's it and they are only open for specific times, there was no where in between you could get a sandwich, snacks or anything else. The food was terrible, the buffet served Mexican and they had a Mexican restaurant, really! We had go go off resort almost every lunch and dinner unless we wanted the same thing, because it was the same thing day after day. The only thing we enjoyed was the spa, but that was next door at Secrets. BEWARE - they hit you up for one of those time-share presentations as soon as you arrive, don't fall for it. Go into town, see the Island, that was nice. Alberto's on the beach is great, take a drive around the Island, go to the ruins, scuba or snorkel, those things were fun. Take pesos, everywhere you go if you have dollars, each place has their own "exchange" rate, so convert to pesos before you go, that way there is no question on what you are paying.

    Nov 08, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don't waste your money for a poor experience!

    Don't waste your money! the hotel doesn't cover my expectation, it is not a 5 starts resort. it suppose the hotel is part of the Hyatt chain, so I hoped a standard on facilities, cleaning, food etc. it is a old small hotel, lack of maintenance, it is not worth the cost, the food and beverage are very bad, almost disgusting, the restaurants are not clean, the attention in general is poor. It was stupid expensive for the poor experience. No recommended. 👎

    Nov 07, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Less than expected experience

    I was expecting more... maybe Dreams and Secrets are better. I travelled with my wife and friends, booking 3 rooms using UVC membership. The service manager asked us to stay away during the checking process, when I had booked 2 rooms and my wife 1 room, so we need to stay together to identify everybody. My wife claimed him to understand the situation and be more polite. The rooms were clean and confortable. Beach was stunning, we enjoyed the sunset so much. Water activities very good. Pool acceptable. Food is ok, can be better, specially in the Seaside Grill, which is very small and always they have waiting list of 20 min or more... lobby and parking OK, I drove my rental car and parked there. Gym and Spa good.

    Nov 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Was incredible! In special the morning stuff. Andres the guy that cleaned our room was awesome! Thank you everybody.

    Everything was wonderful, food, service, hospitality. Everyone works hard in there and makes you feel like a family. Thank you everybody for make our vacation special Nicolas, Estefania, Reyes, Cristel, Carolina, Julio, Rene, Amado y Andres. I hope see you soon.

    Oct 29, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Very disappointed!!!!!!!

    Very disappointed with the resort.Up keep was very minimal at the best. The food choices are almost non existent. With that said the staff was amazing and did their best to do with what they had.. I was there four years ago and it was Not great but it was not as bad as it is now.I brought a group of five scuba divers for a trip and we will not return.

    Oct 20, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.