Hotel Overview

Sunscape Dorado Pacifico Ixtapa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Vacations at Sunscape Dorado Pacifico Ixtapa are anything but ordinary. Day and night, the fun never stops for families, singles, and couples. Sunscape's world of Unlimited-Fun® gives you one of nature's most pristine beaches, 24-hour room service, top-shelf spirits, daily refreshed mini-bar, and spectacular ocean views, all while experiencing the special feeling of being welcomed as a most honored guest. 

Fun in the sun awaits at the beach and pools. Fabulous a la carte restaurants and tropical drinks are all part of your escape. The resort features a luxurious tropical atrium, outdoor theater, pool with two waterslides, spa with world-class amenities, Explorer's Club for kids, and Core Zone for teenagers. Fantastic golfing, shopping and nightlife are all nearby. 

Enjoy six amazing first-class restaurants including a buffet, three a la carte options, a grill and a cafe, each offering a unique experience and flare. Be tempted by tasty international and island specialties and four bars serving unlimited premium beverages. 

The first-class spa features a massage and facial center with hydrotherapy rooms, soothing signature treatments, couples treatment rooms, oceanfront massage options, and brand name products, all built specifically for your relaxation and comfort. The state-of-the-art fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life-cycles, and step machines. 

Location

Beach
Ixtapa-Zihuatanejo International Aiport (ZIH) : 12 miles

Property Information

Total rooms: 285

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -
Room taxes and service fees are included in vacation price. 
Minimum night stay restrictions may apply. 
Reservation changes may not be permitted unless authorized by the hotel.

- Sun Club Inclusions -

- Private Sun Club Lounge with ocean view and Private Sun Club Beach Club.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5996 reviews
  • 3.0 star tripadvisor rating
    poor beach

    the rooms were well kept and very clean, the staff both at the front desk , room service, cleaning staff, and all staff at the bars and cafes were very pleasant the drinks were sub standard , there is virtually no swimming on the beach because of the waves,

    Apr 20, 2024
  • 1.0 star tripadvisor rating
    Don't waste your money

    My experience at this all-inclusive resort was incredibly disappointing. Upon arrival, we found only two beers in the fridge, which were never restocked throughout our stay. Similarly, the coffee supplies were never replenished. Additionally, the sink taps were leaking, adding to the discomfort. The entire resort was unkempt, with smudged fingerprints on every glass surface that remained uncleaned for the duration of our visit. Within just two days, three of my friends were drugged at the swim-up bar, and gastrointestinal issues plagued us, as well as many other Canadian guests we spoke to. The majority of the staff were incredibly rude. We were even denied entry to the à la carte restaurant because one of our friends didn't have a button-up shirt, and the resort was stingy with water. The pool closure due to a child vomiting and restricted ocean swimming added to the frustration. Locals staring at us in the pool only heightened our discomfort. Overall, it was a chaotic and unpleasant experience, and we have no intention of returning.

    Apr 16, 2024
  • 2.0 star tripadvisor rating
    Beautiful location, not good food - we all got sick.

    Beautiful location & great staff. Not great food, and all 7 of us got sick shortly after arriving. (Still dealing with the aftermath). We were very cautious about what we ate and still ended up sick. I see the resort saying that food/water has been tested and is in “normal parameters” but obviously that’s not good enough if everyone is getting sick? We won’t return.

    Apr 16, 2024
  • 2.0 star tripadvisor rating
    Everyone got sick

    If it was just for the staffs I would have given them a 5 stars. Marcelo and Victor were so Kind. We hang out with them mostly since we stayed at the sunclub a lot. Ana Benito Alfredo Maguerito are amazing and caring staffs. Nadiaaaaa my girl nadia Vanilla coffee is the best and when she wasn't there the taste wasn't the same. The beach isnt a calm. If you looking for calm no wave this is not the place. I think Zihua beaches are calmer. On the sad note the food was so bad. I was expecting better I don't know what happen that week maybe the people in the kitchen were tired because it was busy the week before. But a lot of people got sick. When I say a lot im not exaggerating. My friend and I travelled a lot and this was the first time this happen to us. We barely ate. We were so afraid of being sick again. We ate bread and fries. The best food I ate was at the airport during my whole stay. I'm not picky with my food but they definitely drop the ball on this one. Would i recommend it?? No You need to be able to enjoy your food when you go on vacation.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    A fun, quiet escape to Ixtapa

    Sunscape is a wonderful hotel in Ixtapa. Hotel and grounds are clean. Staff is friendly. We upgraded to SunClub and were pleased with the ocean view room, and upgraded amenities. Marcelo the bartender at the sun club lounge was amazing- try the chocolate martinis!!!! Entertainment team members were great! Loved the "Soul of Mexico" entertainment night. The bike tours led by the entertainment members are a must do!! We rode to Playa Linda and the Marina. The hotel is gated- we felt safe, and also walked across the street to the market for souvenir shopping.

    Apr 14, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.