Discount already reflected in the rates.
10% off spa services: 1 per person, per room, per stay.
10% off cabana rental: 1 cabana per stay, one day only.
10% off private dinner: up to 4 pax, one dinner per room, per stay.
Spa Discount: Discount applies to spa services only, not valid on spa products at the Spa Boutique or on beauty salon services. Discount cannot be combined with any other spa discounts or resort coupons. It is recommended to book services with the Spa front desk in advance to confirm availability. The 10% discount on spa services is limited to one per person, per room, per stay.
Cabana Rental Discount: The 10% discount on cabana rental is limited to one cabana per stay and is valid for one day only.
Private Dinner Discount: The 10% discount on a private dinner is valid for up to four guests and is limited to one dinner per room, per stay.
Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- 24-hour front desk
- Air conditioning
- Child programs†
- Children welcome
- Lounges/bars
- Restaurant
- Room service†
- Wi-Fi
† Fees may apply
- Pool
- Soccer field †
- Spa †Aura Spa
- VolleyballBeach volleyball
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17554 reviews
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Feb 12, 2026On chilly days this resort delivers
We loved our few days at this resort. Staff, restaurant choices, menus, BEACH -- everything was excellent. A great value. The staff was wonderful. We were there for a few chillier than expected weather days but the resort still delivered an extraordinarily warm vacation.
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Feb 11, 2026Not what I expected
The room we had was outside the elevator. People coming and going by way of the elevator caused a lot of noise. Not that they were loud, we could just hear everything. The balcony was behind a balcony for another room! (We were in room 2352) The closet was smaller and cut with a weird angle not allowing many clothes to be hung up. I know the resort wasn't totally full, so why were we put in such a horrid room? The food was just ok, looked better than it tasted, but a huge selection. But I must say all the service workers were great!
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Feb 11, 2026
Waiter review
Jorge leon was the best waiter in the buffet in sunscape.
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Feb 11, 2026
Best !
Dining at the Italian restaurant at Sunscape Resort Cancun felt less like dinner and more like stepping through a hidden doorway into the heart of Tuscany — somehow tucked between the turquoise Caribbean Sea and a sky painted in sunset gold. From the moment we entered, the warm glow of amber lights and the soft murmur of Italian melodies wrapped around us like a velvet cloak. The air carried the scent of garlic, fresh basil, and simmering tomatoes — the kind of aroma that makes you believe a nonna is somewhere nearby, stirring a pot with generations of love. The bread arrived first — warm, perfectly crusted, and impossibly soft inside — as though it had just been pulled from a stone oven in a countryside villa. Dipped in olive oil that shimmered like liquid emerald, it set the tone for what would become a feast worthy of Italian royalty. The pasta? A masterpiece. Each strand cooked to a perfect al dente, coated in sauces so rich and balanced they felt composed rather than cooked. The marinara tasted like sun-ripened tomatoes plucked at their peak, while the Alfredo was silk spun into edible form — creamy, indulgent, yet never heavy. Every bite felt intentional, like a love letter written in flavor. The pizzas emerged from the kitchen with golden, blistered crusts and bubbling mosaics of cheese and fresh toppings. One slice in, and the world outside — the pools, the beach, the bustle — simply melted away. It was just us, the candlelight, and this enchanted plate. And dessert? A tiramisu so delicate it seemed to float, layers of espresso-kissed sponge and mascarpone clouds dissolving like sweet secrets. What made the evening truly magical, though, was the service. The staff moved with warmth and pride, as though inviting us into their own home. Their smiles were genuine, their recommendations thoughtful, and their attention effortless. In a resort filled with sunshine and ocean breeze, this Italian restaurant manages to create its own kind of magic — a portal to another country, another pace, another romance. If you find yourself at Sunscape Cancun, follow the scent of garlic and oregano. You just might find a little piece of Italy waiting for you.
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Feb 10, 2026
Beautiful wedding family vacation
We went for my daughter’s wedding and they did an amazing job. The wedding was gorgeous!!Illeana was the wedding coordinator. She was attentive, helpful and answered all my emails. The staff at the pool, bar, restaurants ( really everyone) was amazing and friendly. Great restaurants and food. Tacos at the pool. The beach was gorgeous. White clean sand. The resort was always clean. Gym was good. About 5 treadmills, a couple of ellipticals, weight machines and free weights open 24 hrs. The cafe in the lobby had great coffee and snacks. Walking distance from restaurants and bars on the strip. Felt safe. Really no complaints. My experience here was a 10. Highly recommend!!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.