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Travel Protection Plus

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Travel Protection Plus helps give you some peace of mind, before and during travel. Cancel or change your vacation without penalty, get our lowest price on select vacations, receive coverage during travel and more.

What is Travel Protection Plus?

Pre-Departure Penalty Waiver provided by Apple Vacations and other Non-Insurance Services provided by Generali Global Assistance’s designated provider

  • Cancel for Any Reason Waiver: You may cancel your vacation for ANY reason up to two hours prior to scheduled* departure and receive a full refund for your vacation, less the cost of the Travel Protection Plan, including non-refundable airfares booked through Apple Vacations.* Non-refundable hotel rates are not included. Your refund will be in the form of travel credit** or original form of payment based on the Travel Protection Plan type purchased.
  • Price Guarantee***: Guarantees the lowest price on the vacation booking! If the price of the hotel or Exclusive Nonstop Vacation Flight/ENVF Package drops after booking the reservation, just let us know and we'll adjust the reservation to the lower price. Valid on Mexico, Caribbean, Hawaii and Central America vacations.
  • Hurricane Travel Credit*^: If a Category One or greater hurricane disrupts a vacation for 24 hours or more, travelers will receive a refund for unused or interrupted vacation nights plus a future vacation discount certificate. Valid for reservations departing June through November.

Need to Make a Change? For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, the Travel Protection Plus Plan benefits are considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus where penalties were assessed, the penalties are covered but the Plan reactivation fee (75% of original price) applies if you wish to have this coverage on the revised booking.

Cancellations and Re-bookings: If a canceled reservation is re-booked within 7 days, Apple Vacations-imposed penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation for first instances without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply, and TPP is considered used. The state specific free-look period indicated in the Plan Documents still applies.

*Advance cancellation time is based on airline’s no-show policy. Some airlines have stricter no-show policies and you must cancel more than two hours in advance of scheduled departure. If you are cancelling a land-only reservation, you must cancel at least two hours prior to your hotel’s check-in time. 

**Travel credit policies:
  • Travel credits are valid for travel commencing within 395 days of original departure date.
  • Travel credits are nonrefundable, nontransferable, not redeemable for cash, and must be used for travel commencing by expiration date.
  • Travel credits will be issued in the names of the adult (18+) passengers on the original reservation.

Post-Departure Travel Protection Benefits^ Underwritten by Generali U.S. Branch

  • Trip Interruption: Reimburses (up to the total trip cost) unused hotel arrangements plus additional transportation costs such as a new airline ticket if you can't travel due to circumstances such as illness or injury to you, a family member, or traveling companion, jury duty, or a traffic accident on the way to the airport.
  • Trip Delay: Reimburses you up to $1,000 per person for expenses such as meals, lodging, and local transportation costs should you be delayed 6* or more hours due to a covered event, such as a Common Carrier Delay, lost or stolen passport or other covered events.
  • Missed Connection: The plan reimburses you up to $1,000 for unused land or water arrangements and additional transportation should you miss your Cruise or tour departure due to a delay of at least 3* hours due to a covered reason, such as a flight delay from adverse weather.
  • Emergency Evacuation: Under certain circumstances detailed in the Plan, the Plan can pay for the transportation expenses Incurred to evacuate You to the nearest qualified hospital and/or to return you home.
  • Baggage/Personal Property: Reimburses you for baggage or items lost, stolen, or damaged during your vacation.
  • Medical Expenses: Reimburses medical costs up to $50,000 per person should you incur hospital charges or other medical bills as a result of an illness or injury during your vacation.
  • Baggage Delay: Reimburses for the purchase of necessary personal items if your bags are delayed by the airline for 6* hours or longer. The plan covers you for the purchase of necessary items up to $300 in the event your luggage is delayed by a common carrier for more than 6* hours en route to your vacation.
  • Travel Accident: Accidental Death & Dismemberment – Travel Accident coverage in the event of loss of life, limb, or sight resulting from an injury occurring during Your Trip.

INFORMATION YOU NEED TO KNOW: Benefits on this page are described on a general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the plan description or any other contract of any kind. Plan benefits, limits and provisions may vary by state jurisdiction. To review full plan details online, go to: www.tripmate.com/wpGR430.

The Following Items are Not Refundable Under Travel Protection Plus:

  • "No Show" situations where the traveler does not check in and denied boarding situations are not covered.
  • Non-refundable hotel rates.
  • Air not purchased from Apple Vacations.
  • Nonrefundable travel advisor fees may be included in your package price. Please consult your travel advisor.
  • No name changes or substitutions on Travel Protection plans.
  • Cost to change to an alternate scheduled airline as a result of an airline schedule change prior to departure.
  • The cost of the travel protection plan,
  • If the number of individuals occupying a room decreases, the remaining travelers will be responsible for additional costs incurred as a result of a change in the per person occupancy rate.

How Do You Purchase Travel Protection Plus?

While you are building your vacation, you can select Travel Protection Plus from the Add-Ons menu, or add it during the first step of the check-out process in the Travel Protection section. Travel Protection Plus can only be purchased online during the booking process. To add Travel Protection Plus after you have made your reservation, call your travel agent or Apple Vacations at 800-517-2000, or your travel advisor if applicable. Travel Protection Plus may only be added within 7 days of your initial deposit, provided you have not yet made your final payment, and it is not added within 21 days of travel.

Insurance benefits are underwritten by: Generali U.S. Branch.

Non-Insurance Services: are not insurance benefits underwritten by Generali U.S. Branch. The plans also contain non-insurance Travel Assistance Services provided by Generali Global Assistance and FootprintID®.

Plan administrator: Trip Mate, a Generali Global Assistance and Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-866-389-5378.

Travel Protection Plus Pricing Details^

Full Travel Credit

Package Value (per person): Up to $799.99*
Price per person, 13 years & older: $79.99
Price per person, 12 years & under: $39.99

Package Value (per person): $800 to $1,499.99*
Price per person, 13 years & older: $89.99
Price per person, 12 years & under: $44.99

Package Value (per person): $1,500 to $2,999.99*
Price per person, 13 years & older: $109.99
Price per person, 12 years & under: $54.99

Package Value (per person): $3,000 & up*
Price per person, 13 years & older: $139.99
Price per person, 12 years & under: $69.99

Cash Refund

Package Value (per person): $0 to $799.99^
Price per person, 13 years & older: $139.99
Price per person, 12 years & under: $69.99

Package Value (per person): $800 to $1,499.99^
Price per person, 13 years & older: $189.99
Price per person, 12 years & under: $94.99

Package Value (per person): $1,500 to $2,999.99*
Price per person, 13 years & older: $229.99
Price per person, 12 years & under: $114.99

Package Value (per person): $3,000 & up*
Price per person, 13 years & older: $284.99
Price per person, 12 years & under: $114.99
^ Valid for all vacation packages and destinations (except Scheduled Air Flight & Car and Flight Only vacations).
* Holiday Pricing (departures 12/18-12/30): Add $30.00 per adult ages 13 +; add $15.00 per child 12 and under (maximum $114.99).

Plan payment includes: 1) A fee for Part A Non-Insurance Cancel For Any Reason Waiver, 2) Part B Insurance Benefits, and 3) a fee for non-insurance assistance services. You may obtain information on the Part A fees and/or plan fees by emailing Trip Mate. View plan details and important disclosures. 


* Canceling or changing your reservation before departure without costly revision fees does not include non-refundable properties. Supplier-imposed fees such as airline/hotel revision penalties will be covered for the first revision instance. If used to cover supplier-imposed fees, Travel Protection Plus will need to be reapplied to the reservation at 75% of the original price (reactivation fee) in order to maintain the program benefits or the traveler is subject to any subsequent revision or cancel fees. A "lap" child under the age of 2 who shares a seat with an adult is covered under the adult's policy.

*** For the Price Guarantee to apply to the hotel portion of the reservation, the price adjustment must be made to the reservation while the lower Apple Vacations rate is available. Price Guarantee also covers the air portion of Exclusive Nonstop Vacation Flight Packages.

*^ The Hurricane Travel Credit applies for vacations departing June through November. While in destination, if your Apple Vacations trip is interrupted for 24 hours or more due to a Category One or greater hurricane, you will receive a refund for unused or interrupted vacation nights plus a "Fresh Start" certificate for a future vacation. "Fresh Start" certificate amounts: $100 per adult, $50 per child for Exclusive Nonstop Vacation Flights and $25 per person for Scheduled Air Vacations. "Fresh Start" certificates are non-transferable and are not redeemable for cash and can be used on a Apple Vacation for travel any time (excluding holidays) for one year from the original departure date. A qualifying disruption occurs when your hotel requires you to be displaced from their room for 24 hours or more due to the result of a Category One or greater hurricane and does not apply to hurricane watches, warnings or tropical storms. The Hurricane Travel Credit Plan applies to the nights you are displaced from your hotel if a comparable hotel of equal or greater hotel rating is not provided.

^Travel Protection Plans are administered by Trip Mate, a Generali Global Assistance & Insurance Services brand, located in San Diego, CA. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia. For the operating name used in certain states, and other important information about the Travel Protection & Assistance Services Plan, please see https://www.generalitravelinsurance.com/customer/disclosures. The Travel Protection Benefits are underwritten by Generali U.S. Branch, provided through Trip Mate, a Generali Global Assistance & Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-866-389-5378. Non-insurance Services: are not insurance benefits. Generali Global Assistance 24-Hour Assistance Services are provided by their designated provider and a Personal Portable Health Record Provided by FootprintID®. Benefits on this page are described on general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages and services. This advertisement does not constitute or form any part of the Plan Description or any other contract of any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. Note to Minnesota, Missouri and New York residents only: If you would like to purchase either the Pre-Departure Penalty Waiver or the Post-Departure Travel Protection contact 1-866-389-5378 for details.

To view the full plan details please visit: www.tripmate.com/wpGR430 and view your state specific Plan Document.