Travel Protection
If you have purchased a vacation package with JetBlue Air, you are eligible for or have purchased a Travel Protection Plan.
Under this policy, you can cancel your trip for any reason and receive travel credit for a future vacation, minus any applicable brand, airline or hotel fees. If you cancel for a covered reason, you can also get cash back on those fees by submitting a claim with TripMate. For full coverage benefits, please see: www.tripmate.com/wpGR609
For all other airlines and packages, you are eligible for or have purchased Travel Protection Plus. See details below.
What is Travel Protection Plus?
Travel Protection Plus helps give you some peace of mind, before and during travel. Cancel or change your vacation at any time, guarantee our lowest price on select vacations, receive during travel coverage and post-departure insurance.
What is Included with Travel Protection Plus?
- Part A – Pre-Departure Benefits provided by Apple Vacations
- Part B – Other Non-Insurance Services and Post-Departure Insurance, provided by Generali Global Assistance’s designated provider
| Travel Protection Plus | Package Value (Per Person)* | 13 Years & Older* | 12 Years & Younger* |
| Full Travel Credit | Up to $799.99 | $79.99 | $39.99 |
| $800 to $1,499.99 | $89.99 | $44.99 | |
| $1,500 to $2,999.99 | $109.99 | $54.99 | |
| $3,000 & up | $139.99 | $69.99 | |
| Cash Back | Up to $799.99 | $139.99 | $69.99 |
| $800 to $1,499.99 | $189.99 | $94.99 | |
| $1,500 to $2,999.99 | $229.99 | $114.99 | |
| $3,000 & up | $284.99 | $114.99 |
Part A: Pre-Departure Benefits & Hurricane Travel Credit
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Cancel for Any Reason Waiver
You may cancel your vacation for ANY reason up to two hours prior to scheduled departure and receive a full refund for your vacation, less the cost of the Travel Protection plan, including non-refundable airfares booked through Apple Vacations.* Non-refundable hotel rates are not included. Reimbursement will be in the form of travel credit from Apple Vacations** or a refund to the original form of payment based on the Travel Protection Plan type purchased.Cancel for Any Reason Waiver
You may cancel your vacation for ANY reason up to two hours prior to scheduled departure and receive a full refund for your vacation, less the cost of the Travel Protection plan, including non-refundable airfares booked through Apple Vacations.* Non-refundable hotel rates are not included. Reimbursement will be in the form of travel credit from Apple Vacations** or a refund to the original form of payment based on the Travel Protection Plan type purchased. -
Price Guarantee***
Guarantees the lowest price on the vacation booking! If the price of the hotel or Exclusive Nonstop Vacation Flight on your vacation drops after booking the reservation, just let us know and we'll adjust the reservation to the lower price. Valid on Africa, Asia, Australia, Caribbean, Central America, Europe, Hawaii, Mexico, South America, and South Pacific vacations.Price Guarantee***
Guarantees the lowest price on the vacation booking! If the price of the hotel or Exclusive Nonstop Vacation Flight on your vacation drops after booking the reservation, just let us know and we'll adjust the reservation to the lower price. Valid on Africa, Asia, Australia, Caribbean, Central America, Europe, Hawaii, Mexico, South America, and South Pacific vacations. -
Hurricane Travel Credit*^
If a Category One or greater hurricane disrupts a vacation for 24 hours or more, travelers will receive a refund for unused or interrupted vacation nights plus a future vacation discount certificate. Valid for reservations departing June through November.Hurricane Travel Credit*^
If a Category One or greater hurricane disrupts a vacation for 24 hours or more, travelers will receive a refund for unused or interrupted vacation nights plus a future vacation discount certificate. Valid for reservations departing June through November.
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Changes to Bookings with Travel Protection Plus
- For changes to bookings with Travel Protection Plus (TPP) where no supplier penalties were assessed, the Plan benefits are considered unused in the first instance and can be moved to a revised reservation without a reactivation fee if the new booking is finalized within 7 days of the initial cancellation.
- For changes to bookings with Travel Protection Plus where supplier penalties were assessed, the penalties are covered but the Plan reactivation fee (75% of original price) applies if you wish to have this coverage on the revised booking. Coverage must be reactivated within 24 hours after use to maintain protection.
Changes to Bookings with Travel Protection Plus
- For changes to bookings with Travel Protection Plus (TPP) where no supplier penalties were assessed, the Plan benefits are considered unused in the first instance and can be moved to a revised reservation without a reactivation fee if the new booking is finalized within 7 days of the initial cancellation.
- For changes to bookings with Travel Protection Plus where supplier penalties were assessed, the penalties are covered but the Plan reactivation fee (75% of original price) applies if you wish to have this coverage on the revised booking. Coverage must be reactivated within 24 hours after use to maintain protection.
The following items are not refundable under Travel Protection Plus:
- "No Show" situations where the traveler does not check in and denied boarding situations are not covered.
- Non-refundable hotel rates.
- Air not purchased from Apple Vacations.
- Nonrefundable travel advisor fees may be included in your package price. Please consult your travel advisor if applicable.
- No name changes or substitutions on Travel Protection plans.
- Cost to change to an alternate scheduled airline as a result of an airline schedule change prior to departure.
- The cost of the Travel Protection Plan.
- If the number of individuals occupying a room decreases, the remaining travelers will be responsible for additional costs incurred as a result of a change in the per person occupancy rate.
Part B: Post-Departure Travel Protection Benefits^
Underwritten by Generali U.S. Branch
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Trip Interruption
Reimburses (up to the total trip cost) unused hotel arrangements plus additional transportation costs such as a new airline ticket if you can't travel due to circumstances such as illness or injury to you, a family member, or traveling companion, jury duty, or a traffic accident on the way to the airport.Trip Interruption
Reimburses (up to the total trip cost) unused hotel arrangements plus additional transportation costs such as a new airline ticket if you can't travel due to circumstances such as illness or injury to you, a family member, or traveling companion, jury duty, or a traffic accident on the way to the airport. -
Travel Delay
Reimburses up to $1,000 per person for reasonable expenses like meals, lodging, and local transportation costs if you are delayed 6 or more hours due to covered events such as a common carrier delay, lost or stolen passport, and other covered events.Travel Delay
Reimburses up to $1,000 per person for reasonable expenses like meals, lodging, and local transportation costs if you are delayed 6 or more hours due to covered events such as a common carrier delay, lost or stolen passport, and other covered events. -
Missed Connection
Reimburses up to $1,000 per person toward unused land and cruise arrangements, booking alternative flights on any airline, and reasonable expenses for lodging and meals, if you miss or cannot travel on your connecting or nonstop flight due to a common carrier cancellation or delay for covered reasons like weather, mechanicals, and crew shortages.Missed Connection
Reimburses up to $1,000 per person toward unused land and cruise arrangements, booking alternative flights on any airline, and reasonable expenses for lodging and meals, if you miss or cannot travel on your connecting or nonstop flight due to a common carrier cancellation or delay for covered reasons like weather, mechanicals, and crew shortages. -
Emergency Evacuation
Under certain circumstances detailed in the Plan, the Plan can pay for the transportation expenses Incurred to evacuate You to the nearest qualified hospital and/or to return you home.Emergency Evacuation
Under certain circumstances detailed in the Plan, the Plan can pay for the transportation expenses Incurred to evacuate You to the nearest qualified hospital and/or to return you home.
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Baggage/Personal Property
Reimburses you for baggage or items lost, stolen, or damaged during your vacation.Baggage/Personal Property
Reimburses you for baggage or items lost, stolen, or damaged during your vacation. -
Medical Expenses
Reimburses medical costs up to $50,000 per person should you incur hospital charges or other medical bills as a result of an illness or injury during your vacation.Medical Expenses
Reimburses medical costs up to $50,000 per person should you incur hospital charges or other medical bills as a result of an illness or injury during your vacation. -
Baggage Delay
Reimburses up to $300 per person toward the purchase of necessary personal items if your luggage is delayed by a common carrier for 6 hours or more en route to your vacation destination.Baggage Delay
Reimburses up to $300 per person toward the purchase of necessary personal items if your luggage is delayed by a common carrier for 6 hours or more en route to your vacation destination. -
Travel Accident
Accidental Death & Dismemberment – Travel Accident coverage in the event of loss of life, limb, or sight resulting from an injury occurring during Your Trip.Travel Accident
Accidental Death & Dismemberment – Travel Accident coverage in the event of loss of life, limb, or sight resulting from an injury occurring during Your Trip.
Resources
INFORMATION YOU NEED TO KNOW: Benefits on this page are described on a general basis only. There are certain restrictions, exclusions, and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the plan description or any other contract of any kind. Plan benefits, limits, and provisions may vary by state jurisdiction.
Plan payment includes: 1) A fee for Part A Non-Insurance Cancel For Any Reason Waiver, 2) Part B Insurance Benefits, and 3) a fee for non-insurance assistance services. You may obtain information on the Part A fees and/or plan fees by emailing Trip Mate. View plan details and important disclosures.
How Do You Purchase Travel Protection Plus?
While you are building your vacation, you can select Travel Protection Plus from the Add- Ons menu, or add it during the first step of the check-out process in the Travel Protection section. Travel Protection Plus can only be purchased online during the booking process. To add Travel Protection Plus after you have made your reservation, call your travel agent or Apple Vacations at (800) 517-2000. Travel Protection Plus may only be added within 7 days of your initial deposit, provided you have not yet made your final payment, and may not be added within 21 days of travel (except at the time of booking).
Insurance benefits are underwritten by: Generali U.S. Branch
Non-Insurance Services: are not insurance benefits underwritten by Generali U.S. Branch. The plans also contain non-insurance Travel Assistance Services provided by Generali Global Assistance and FootprintID®.
Plan Administrator: Trip Mate, a Generali Global Assistance and Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-866-389-5378.* Changes and Cancellations: All Apple-imposed revision fees are waived and are available for unlimited use so long as Travel Protection Plus remains on the reservation. Canceling or changing your vacation at any time before departure without costly revision fees does not include non-refundable properties. If a canceled reservation is rebooked within 7 days, Apple Vacations-imposed penalties are waived, but supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation for first instances without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply, and TPP is considered used. The state specific free-look period indicated in the Plan Documents still applies. A "lap" child under the age of 2 who shares a seat with an adult is covered under the adult's policy. Advance cancellation time is based on airline’s no-show policy. Some airlines have stricter no-show policies, and you must cancel more than two hours in advance of scheduled departure. If you are cancelling a land-only reservation, you must cancel at least two hours prior to your hotel’s check-in time.
** Travel Credits are valid for travel commencing within 395 days of original departure date; are nonrefundable, nontransferable, not redeemable for cash; and must be used by expiration date. Travel credits will be issued in the names of the adult (18+) passengers on the original reservation. Reimbursement must be requested within 60 days of the date of cancellation. When a booking with TPP full Travel Credit is canceled, and a new reservation is made and then canceled, any portion of the new reservation paid with travel credit will be reimbursed as travel credit, even if the Cash-Back option was purchased for the new booking. If you opt to repurchase Travel Protection Plus on a rebooking paid with travel credit, partially or in full, select the Full Travel Credit plan to avoid unnecessary expense; only payments made with a credit card can be refunded as such. All travel credit payments will be reimbursed as travel credit.
*** For the Price Guarantee to apply to the hotel portion of the reservation, the price adjustment must be made to the reservation while the lower Apple rate is available. Price Guarantee also covers the air portion of Exclusive Nonstop Vacation Flight packages.
*^ The Hurricane Travel Credit applies for vacations departing June through November. While in destination, if your Apple vacation is interrupted for 24 hours or more due to a Category One or greater hurricane, you will receive a refund for unused or interrupted vacation nights plus a "Fresh Start" certificate for a future vacation. "Fresh Start" certificate amounts: $100 per adult, $50 per child for Exclusive Nonstop Vacation Flights and $25 per person for Scheduled Air Vacations. "Fresh Start" certificates are non-transferable and are not redeemable for cash and can be used on a Apple vacation for travel any time (excluding holidays) for one year from the original departure date. A qualifying disruption occurs when your hotel requires you to be displaced from their room for 24 hours or more due to the result of a Category One or greater hurricane and does not apply to hurricane watches, warnings or tropical storms. The Hurricane Travel Credit Plan applies to the nights you are displaced from your hotel if a comparable hotel of equal or greater hotel rating is not provided.
^ Travel Protection Plans are administered by Trip Mate, a Generali Global Assistance & Insurance Services brand, located in San Diego, CA. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia. For the operating name used in certain states, and other important information about the Travel Protection & Assistance Services Plan, please see https://www.generalitravelinsurance.com/customer/disclosures. The Travel Protection Benefits are underwritten by Generali U.S. Branch, provided through Trip Mate, a Generali Global Assistance & Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-866-389-5378. Non-insurance Services: are not insurance benefits. Generali Global Assistance 24-Hour Assistance Services are provided by their designated provider and a Personal Portable Health Record Provided by FootprintID®. Benefits on this page are described on general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages and services. This advertisement does not constitute or form any part of the Plan Description or any other contract of any kind. Plan benefits, limits, and provisions may vary by state jurisdiction. Note to Minnesota, Missouri and New York residents only: If you would like to purchase only either the Pre-Departure Penalty Waiver or the Post-Departure Travel Protection contact Apple Vacations at 1-800-517-2000. To view the full plan details please visit: www.tripmate.com/wpGR430 and view your state specific Plan Document.