Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10080 reviews
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Jan 15, 2025Sky is amazing
Sky at the pool is so fun! Dancing and so happy all the time trying to get everyone involved to do all the activities! She is great! Fabulous dance moves! Loves to have a great time and makes sure everyone else is having a great time! She has great outfits too!
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Jan 15, 2025
Memorable Honeymoon
We had a great time on our Honeymoon. Just the right amount of luxury, relaxation, and entertainment. This was my first experience at an all inclusive resort, and they have set the bar high. We met many return guests and I can see why. We look forward to visiting again in the future.
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Jan 14, 2025Good but not fantastic!
First to say is the staff are excellent, friendly and offer a great service, be prepared to tip well if you want the very best experience from them. The hotel is tired and needs a lot of work doing to get it up to the standard that you would expect from this level of resort. Our room 4216 in Preferred club was well equipped but shabby, furniture needed fixing up/decorating. Bed was very comfortable. Unfortunately the coffee machine didn't work and the jacuzzi also wouldn't operate correctly. Both issues were sorted quickly though as soon as we asked. Food in the restaurants is very good for anyone who has a varied diet. My wife is vegetarian and her choices were quite limited. There was no buffet restaurant open in the evenings and the menu in the speciality restaurants has limited choices, after one week we found ourselves having to choose the same dishes again, which you don't normally expect to do in a hotel this size. The preferred club lounge isn't really up to much, more of a token gesture, food was limited and cold most of the time, breakfast in there was slightly better. Drinks and bars are good, but again limited choices of venues in the evenings, the only real place to drink is the Piano bar where all of the entertainment happens, so it gets very busy and seating is limited. We didn't visit the Desires late lounge so can't comment on that. Evening entertainment was mixed but on the whole ok. Resident band PACE are good and the Bob Marley Tribute Show and Steel Band were excellent. Karaoke and Mr & Mrs wasn't really our thing though. In general the hotel needs some TLC. It's tired and tatty in places, attention to detail really matters for this level of hotel and its severely lacking at the moment, I suppose Hyatt need time to get to grips with it, but they are still charging a premium price. Beach is great and sea crystal clear, great for swimming/snorkelling or just floating around. Not so good. They have placed cabanas all around every pool, including preferred club. For these you have to pay extra, min $100 per day, even preferred guests, this isn't right and we only saw a couple of them used in 12 days we were there. The new beds in Preferred are uncomfortable cheap with metal frames, not what you'd expect for a luxury hotel. They are also positioned behind all of the cabanas so not even next to the pool, this really needs a rethink. In general all of the sun beds around the resort are old & poor quality, they need replacement or at least new/better cushions. So overall a good holiday, but not fantastic, missing the WOW factor at the moment, would we go back? Based on this experience, probably not, but it was worth a visit. I wouldn't expect much from preferred club, other than the room upgrade that you get, other benefits are really limited. Needs real focus if it want's to compete with the other premium resorts in the Caribbean, and attract return guests.
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Jan 12, 2025
Jamaicans relax best
Clean amenities and well kept up. The staff is very friendly and helpful. Nobody was uptight about rules and very easy going. The restaurants served high quality food and also offered many different options. I would highly recommend this to any of my friends.
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Jan 10, 2025
Great trip
Who knows how to play Ludo…. I don’t but Sashy and Kenzie made our day. We had a great time with these two and will be friends forever. The food here is better than any other resort we’ve been to and will be back. Views are great and everyone is so nice!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.