Resort Details
- Bordeaux
Enjoy a variety of French plates at this à la carte restaurant, which features an award-winning wine cellar.
Approximate seating capacity: 104 (social distancing: 58)
- Castaways
This a la carte restaurant serves an assortment of grilled steaks and specialties.
Approximate seating capacity: 146 (social distancing: 60)
- Cin Cin
All the flavors of the Mediterranean and Italy are served at this à la carte restaurant.
Approximate seating capacity: 92 (social distancing: 54)
- Coco Café
Sit back and relax with a premium brand coffee or snack or grab a late night bite served à la carte including pretzels, hot dogs, pizza, paninis, sandwiches, soup, chips, fruit and yogurt.
- Market Café
A buffet-style restaurant serving international specialties and classics
Approximate seating capacity: 250 (social distancing: 110)
- Oceana
Enjoy fresh seafood, grilled steaks, and specialties at this à la carte restaurant.
Approximate seating capacity: 100 (social distancing: 86)
- Spice
This à la carte restaurant specializes in Asian cuisine.
Approximate seating capacity: 84 (social distancing: 50)
- Tamarindo
This popular a la carte restaurant specializes in Mexican cuisine while providing a festive atmosphere.
Approximate seating capacity: 120 (social distancing: 70)
- Various Lounges/Bars
- Barefoot Grill
- Barracuda
- Desires
- Marlin
- Rendezvous
- Showtime
- Sky Bar
- Sugar Reef
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Dry cleaning†
- Laundry/Valet service†
- Medical Facilities Service†
- Audiovisual Equipment†
- Business Center†
- Internet Access
- Meeting/Board Rooms†
- Say "I do" in a magnificent wedding gazebo or on the hotel's private beach. Then, adjourn with your guests to an elegant ballroom, terrace or beach for a reception to remember always. Our professional wedding coordinator will handle every detail, so you can focus on each other.
† Fees may apply
- Fitness center on-site †
The fitness center spans nearly 1,024 square feet offering a variety of equipment that includes: treadmills, exercise bicycles, universal machine, stair climbers, free weights, elliptical machines, yoga mats, Pilates, and exercise balls.
- Leisure Facilities †
Activities include Yoga, fitness classes, beach volleyball, billiars, Ping-Pong, theme nights, live musical performances and shows.
- Motorized Water Sports †Jet-skiing, scuba diving, and sport fishing are available for additional fees.
- Non-Motorized Water Sports †
Hobie cats, kayaks, water aerobics, pool volleyball, snorkeling, and paddle boarding are offered complimentary.
Additional fees apply for snorkeling.
- Spa †Secrets Spa by Pevonia offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments to create a refreshing, invigorating, and peaceful experience. Facilities include various types of showers, saunas, steam rooms, private showers, locker area, and a relaxing garden. Treatments include various massages, body treatments, facials, manicures, pedicures, and a full service beauty salon, and Revive juice bar.
- Tennis court †There are 2 tennis courts onsite.
- Sierra Madre WaterfallsVisit the mountain ranges of Oaxaca, where the tropical rainforests of the Sierra Madre resulted in numerous waterfalls. Discover a coffee plantation where you can sample freshly made coffee and then hike through the lush jungle to El Llano Grande waterfalls, taking a dip in its invigorating waters.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9750 reviews
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Dec 06, 2025Amazing Alexandro
oMG. We were here for a week and the pool waitress was terrible. Missing drinks and wrong drinks. Salvador saved the weekend. He was amazing and faster that the weekday waitress. Way faster Amazing. Kudos to Salvador. He was amazing way faster than all other waiters all week. Amazing. Give this Man a raise
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Dec 06, 2025Unfortunately, we probably will not return, Hyatt needs to sink money here
We have been here before, this was our 6th time. I read about all of the negative things and i am sad to say they are all true. The hotel is in dire need of repairs and updates. We stayed in a one bedroom suite swimout in building 5. Its a nice room, although highly musty and moldy smelling... some crumbling cement in the room. the decks outside of each room need to all be replaced as someone could burn their feet on this wooden deck. we threw towels down to walk on. The maids were great and room service as well and our room service attendant Enos.. so sweet. Our fav employees are: Roberto- Bell hop captain Mardonio- lobby Bar Enos- room service Lucia- housekeeping Heireberto- pool bar service Namario- market cafe Eduardo- Chief Concierge- Although wished Rolando was still there and in concierge.. These above employees certainly deserve special attention as they are wonderful people and workers and Secrets would be sorry to lose them. The Food was just OKAY and delivery of the food and service was never consistent at all. If you do not like to get up early and save your chairs. you will have big problems at this resort. we witnessed this from our swim out everyday and a few fights between guests broke out. The weather is perfect which is why many return, but for the money, there are better places to spend it at. Unless things improve, i doubt we would return.
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Dec 06, 2025Resort needing drastic updates, friendlier staff and better food and drink, staying busy bc of the beauty of mother natu
I believe the reason this all inclusive resort continues to get guests, new and returning is simply because of the stunning beauty of Mother Nature.They are lucky enough to be situated in a beautiful spot.The resort needed upgrades and maintenance years ago when I was there and it’s even worse now. The staff are generally not very friendly or very helpful. I asked for a different room for a better view and was told nothing was available without more money. I said that was fine, I’d be happy to pay. Then I was told there was nothing available. After spending the night in the ground floor room I was in, the smell of mustiness was so strong my throat was sore. So I went back to say I needed a different room because of allergies. I had been asked if I had allergies but I thought they meant food allergies not if I was allergic to mold! I was given a room a floor up and was told the rooms on the floor level do have more moisture, so obviously they know it’s an issue. Food was generally not great. I think Covid hit this resort hard and they made some drastic cut backs and the food and drink definitely felt this. Beauty of Mother Nature brought me back here and I think that’s the same with others. But the aging, poorly maintained building, the less than friendly staff, quality of food and drink may eventually overtake even Mother Nature’s beauty. The resort needs a MAJOY overhaul to justify the price and the star rating. Note: the gardening and pool maintenance staff are the heroes of the resort. The cleaning staff also need props, although a deep clean would be great. When my room steamed up, I could see handprints all over and that kinda grossed me out. I don’t want to be reminded of all those who have slept there.
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Dec 06, 2025
Staff
This is to mentioned that while we were in our stay at secrets Alexander Merino did an amazing job while serving us, he treated us with respect and was very attentive to our needs. Every morning during our breakfast time he was very polite and talkative made us feel comfortable. He is a great staff member to have at some point was more attentive and nicer than the person in charge at the time. In addition to this while we visited the oceani restaurant David was super nice very friendly and made us feel welcome. And to finish this off Emanuel and William also from the cin cin restaurant made our night very pleasant. Food wasn’t that great but the service was amazing.
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Dec 06, 2025
Alexander Merino
This was my second time visiting this resort, and unfortunately, several aspects have declined since my last stay. However, I am still giving a 5-star review thanks to Alexander Merino from the Market Café, who truly elevated our experience. His exceptional service made a significant difference, and we greatly appreciate his professionalism and hospitality.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThis pool renovation has an expected completion date of Tuesday, October 4, 2022, and during this time, the main pool and the Marlin swim-up bar will be unavailable to guests. Throughout this period, the second infinity pool will remain open for guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.