Resort Details
- Agave
This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.
- C/X Culinary Experience ($)Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
- Caffe LoungeCoffee ShopEnjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
- Diamond Club™ Beach BarDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Diamond Club™ LoungeDrinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
- Dips Pool BarDrinks: National, International, House wine
- Gourmet Marche
International Buffet
Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.
Note that children are not allowed in the resort.
- Grazie Italian Trattoria
Italian Cuisine
Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.
- Hunter Steakhouse
Authentic Steakhouse
This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.
- JadeAsian CuisineImpressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
- Level 18 – Rooftop Cabana Lounge
Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)
- Lobby BarDrinks: National, International, House wine
- Martini MixDrinks: National, International, House wine
- Sands Beach BarDrinks: National, International, House wine.
- SCORE Sports Bar & LoungeIn a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- 24-hour room service†
- ATM/Cash machine†
- Butler service†
- Conference facilities†
- Jacuzzi†
- Laundry/Valet service†
- Medical Facilities Service†
- Parking
- Pool
- Room service†
- Spa†
- Wireless internet connection in public areas
- Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.
† Fees may apply
- Fitness center on-siteRoyalton Fit:
Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation! - Pool
- Spa †
The Royal Spa
Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8804 reviews
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Dec 04, 2025Royalton Chic! A great 5 day stay!
Butler service was outstanding! Pools and beach were clean and well kept! Lots of food options A special shout out to Arturio and Marisol! They were superb with regard to all of our reservations, questions, and making sure our ice bucket was full when we needed it!
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Dec 04, 2025
You must go
The hotel was great, our Butlers Stef & Daniel were amazing, beach was amazing, pool was awesome. We had a fantastic experience.
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Dec 04, 2025Overall great experience! Would return!
Great overall experience at the Royalton CHIC! I got the luxury presidential sunset suite, kind of wish I had gotten the ocean view but the sunset side still had a great view. The room itself had all the best amenities and AC worked really good. My two butler's Iran & Sandra were the best! They were available to help with every little thing I needed! Really fun roof top day foam party, though the hotel did seem to shut down early most evening around 10pm. My only true complaints are: the quality of the food, (all the restaurants inside the hotel had bland food surprising since I love Mexican cooking.) And the surprisingly expensive cost of everything extra, massages, topshelf liquor ect... I've been to other all inclusive resorts in other countries and felt like those were truly all inclusive. Royalton CHIC I felt like I still needed to carry my wallet around everywhere I went
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Dec 04, 2025
Classy resort, excellent service
Royalton Chic is a wonderful resort. Carlos (pool) and Gilbert (butler) were fabulous. Food was fantastic. The beach is all sand, not like other resorts we’ve stayed at. The only downfall is the elevators skip floors, during peak hours expect to wait up to 5 minutes before one arrives. (Or take the stairs)
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Dec 03, 2025
Excited for return to Royalton Chic Cancun
Our trip to Royalton Chic Cancun was truly outstanding . High winds and cloudy skies did not damper the high spirited vibe we felt the entire week. Incredible vistas from our ocean view room, above average dining options and attention to our daily needs were contributing factors in our desire for a return trip in the spring. However, most of all, our butlers, Samara and Esteban, deserve the highest praise in making this a very special getaway. Other employees who extended warmth and made us feel welcome were Juan, Nelson, Fernando, Jaime, and Evidal and so many more. We are anticipating another wonderful stay in 2026.
- AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $79.20 Mexican pesos per room, per night.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy - We cannot guarantee a spring break-free environment.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.