Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests. Dinner Only
- GuacamoleMexican a-la-carte restaurant with starters buffet. Dinner only.
- KrystalA-la-carte restaurant serving fusion cuisine. Dinner only.
- KyotoA-la-carte restaurant serving Asian cuisine. Dinner only.
- La PeninsulaMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- La ToscanaItalian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
- Pepe´s Food Grill
- Snacks. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTacos. Lunch only.
- Various Lounges/Bars- Sports Bar 24 hours with snacks
- Marlin Swim-up Bar
- Daiquiri Lobby Bar- Bolero Theatre Bar- Capuchino Patisserie & Ice Cream Parlor- Elite Club Lounge exclusively for Elite Club guests- Elite Club Beach Bar exclusively for Elite Club guests
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa†
- Steam bath
- Wakeup service
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water SportsThis includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
- PoolThere is 3 pool on-site.
- Spa †There is 1 indoor hot tub.
- Golf †
A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests.
- Motorized Water Sports †
- On-site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7433 reviews
-
Dec 10, 2025Amazing vacation
We just returned from a 7-day vacation at the Riu Palace Pacifico, and what an excellent resort it is! There are many things that make this property stand out, starting with their outstanding customer service. I emailed ahead requesting two rooms close to each other on a higher floor. To my surprise, I received a quick and very friendly response from Junior Espinoza, who assured me they would do their best to accommodate us. Sure enough, upon arrival we were given two beautiful rooms on the 8th floor with a partial ocean view. Thank you, dear Junior Espinoza and the entire customer service team! Your willingness to consider our request made our vacation truly enjoyable and memorable. The resort itself is wonderful. It was recently renovated, and the rooms are modern, beautifully updated, and extremely clean. The mattresses are new and comfortable, and the pillows are soft. The grounds are well maintained and lovely to walk through. The staff are amazing. A big thank-you to Polo, the beach bartender; Samael at the buffet restaurant; and all the other hardworking staff who go above and beyond to make guests happy. The pools are clean and never overcrowded. The beach is beautiful, and there are plenty of sunbeds — no need to wake up early to reserve them. We highly recommend this hotel to anyone, and we will definitely be returning soon. ⸻
-
Dec 09, 2025Beautiful Hotel
This is our second time staying at riu hotels, the palace is very nice. Unfortunately, I got food poisoning from the buffet dinner the first night and my husband got it from the Krystal restaurant but we recovered and moved on. My only con is they should provide umbrellas for the guest on the beach area instead of paying $15.00 cdn per day from the locals.
-
Dec 08, 2025
Trip Four to Riu Palace Pacifico
Fourteen days of outstanding service - again! We keep returning for adults only, great food, fabulous facilities and outstanding service! Janet and Maria at the buffet, Dalila at the American Sports Bar and Edgar at the pool and lounges complex deserve special mention. A shout out to Housekeeping who never missed a beat. And a big thanks to the pros in the reception area for handling our room upgrade. We appreciate the benefits of the Elite Club, especially the a la carte restaurants reservation feature. A room suggestion - when booking Ocean Front choose at least five levels up on the left side of the hotel. (as it faces the ocean). Standard size pillows and a firmer mattress would be nice! Only one negative - it was an absolute insult to your many Canadian guests to not show our Grey Cup Canadian Football championship on November 16th! Somebody in your PR department obviously fumbled the ball!
-
Dec 04, 2025
Customer oriented resort
Staying at this hotel, we were impressed by the exceptional level of customer service. From the moment we arrived, the staff made us feel welcomed and valued. Every team member we interacted with went above and beyond to ensure our stay was perfect. Whether it was housekeeping, the front desk (our special thanks to Abizua and Sandra), or the restaurants/bars team, everyone was consistently courteous and efficient. It’s rare to find a hotel where customer service feels genuinely heartfelt, but this RIU hotel delivered exactly that. We highly recommend this hotel to anyone who values top-tier service and a truly welcoming experience. We’ll definitely be returning!!!
-
Dec 03, 2025
Lovely
5 out of 5. Lovely hotel and the food was delicious and most of the staff was warm and attentive. Especially at The Peninsula restaurant. Perhaps it might be a good idea to allow booking in the other restaurants so the guests do not have to suffer the “authority” of some of the staff when deciding who can get a table or not
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21
Transfer Policy - A price may display, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.