Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8605 reviews
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Aug 23, 2025Loved our trip
We stayed 5 nights at this resort and it was an amazing trip. Every employee we came across was delightful! We loved Gonzalo at the main pool. Always hustled to everyone with their food and drinks. Ana at Siempre was the sweetest!! The food was great for an inclusive. Loved the small atmosphere. Honestly our only complaint was the bed. It was hard and we didn’t get a good night sleep once. Other than that, this trip turned our minds around about staying at an all inclusive. We will be back!
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Aug 21, 2025Family Vacation
Had a family vacation for a week. Food was delicious and the spa was superb. The housekeeping was a little spotty a couple of days, but not enough to report. Concierge was courteous and friendly.
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Aug 20, 2025A Solid Fair Resort / Take it or leave it / Nothing Special to return
Where's my welcome drink? a tip to Bonito, always have a cold drink ready when guests arrive. We've been traveling and guests want to feel welcome. We arrived at the Pueblo Bonito Pacifica early and their internet was down (not a problem it happens to everyone) But we were quickly "pushed" to the time share presentation. We agreed and received a $400.00 hotel voucher to use... it was ok but had lots of fine print and rules to follow. Next, the property requests a $700.00 deposit for incidentals??? seemed extreme especially for an all-inclusive resort. We spoke with a female manager and agreed to a $400.00 deposit. The Asian restaurant was more of a snack bar, good food, but absolutely no ambiance. The Pacifica is more of a morgue. We spent most of our time at the Bonito Sunset. The rooftop pool is spectacular! Outstanding views of the Pacific and great bar service. Overall, the price I paid for a tower room plus butler service was a total waste of money. Our butler was helpful, but not worth the extra expense. Great employees, lousy management, (not even eye contact or a Hello when passing through, Got the feeling of Next, we'll never see you again)
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Aug 15, 2025
Great resort but don't get sucked into the timeshare tour
Beautiful resort! The room was so comfortable and the food was delicious, especially the breakfast! Do not get sucked into the tour of the next property. High-pressure sales tactics. Ruined our morning. Even if they offer you discounts on events do not do this tour. We ended up doing it and the events we wanted to do were booked and we had already paid for them. It was wasted two hours of our morning. We were not going to buy into a timeshare and the individual who was trying to sell it to us was extremely angry. Very shady. The pool area was amazing. But there was a black flag warning, and we were unable to go into the water due to the dangerous of the waves. I was told by multiple people that is an ongoing situation and you cannot swim in the ocean at this resort for safety reasons. We feel very safe at this resort as three females traveling for fun.
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Aug 05, 2025
Awesome place to ring in the new year! Just go, you won’t regret it!
An amazing trip for all 8 families! Took private transportation to and from airport. Suites perfect for adult families. Beds comfortable. Pull out sofa very comfortable and just like a bed. So many delicious options for meals. Lots of options for gluten free too. Fun events in the swim up bar. Definitely suggest getting a butler. Ismael did an outstanding job! They can make all your reservations for you. Amazing way to ring in the new year. They had a great NYE party. Get tickets, it was worth it. Saw whales daily. Book the beds on the beach ahead of time. The spa was the best!!! Highly recommend the tequila tasting. Cooking class was fun. Shuttles readily available. Watched college football playoffs in the pool. Fire pit on the beach. Off shore fishing excursion.. Caught striped Marlin. Such a great time!! Definitely recommend! Only thing that was disappointing was that you had to get up so early to get a chair by the pool. The resort really needs to work on an app to sign up for a chair the day before.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.