Resort Details
- El CaribeñoA perfect setting to relax under the shadow of an oversize palapa. It serves regional, Mexican and international specialties and dinners at the pier by the sea. Only the breakfast is buffet.
- Faro BlancoExperience the cozy and welcoming contemporary oceanic décor and savor culinary coastal specialties seasoned with home-grown organic herbs, while you enjoy the beautiful view of our private cove.
- In-Room DiningEnjoy a private dining experience at the privacy of your room or terrace.
- Le Cap Beach ClubLocated on the beach, offers contemporary Mediterranean cuisine with the best choices of seafood and fresh dishes prepared in wood-fired oven and grill. Enjoy refreshing beverages or cocktails in a relaxed atmosphere by the beach lounge and private cabanas over the ocean.
- Romantic and private dinnersAdditionally, the resort provides guests with multiple options for private dining with a six course menu specially designed by our Chef and paired with a selection of premium wines selected by our professional Sommelier. The dinner’s location is at your choice.
- Trattoria Alfredo Di RomaOur famous Italian restaurant, invites you to enjoy its specialty: the authentic fettuccine Alfredo and an extensive selection of the best wines in its wine cellar, enjoying the extraordinary view of the Caribbean Sea.
- Various Lounges/Bars
- Le Cap Bar
- Caribeño Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Steam bath†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access
- Wedding Promotion - Book 10 rooms (minimum 2 night stay) and get the following complimentary inclusions for the wedding:
- Welcome fruit basket, 1 bottle of sparkling wine, and special amenity on the wedding night
- Breakfast in bed for the couple on the next day of wedding
- 2 night complimentary stay certificate for 1st anniversary (one year valid)
- Complimentary venue and standard set up for ceremony (minimum 70% of in-house guests)
- Exclusive full assistance of Wedding Specialist
- Guaranteed upgrade for the couple to next room category booked
- One complimentary room for every 15 rooms paid per night
VALID FOR TRAVEL DECEMBER 20, 2019 – DECEMBER 21, 2020
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †The kids will enjoy the vacation of a lifetime at Planet Trekkers where they will be engaged in unique activities.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 outdoor hot tub.
- Motorized Water Sports †Wave runners
Jet skis
Marina & water sports
Deep sea fishing
- Non-Motorized Water Sports †Kayaks
Snorkeling
Scuba center
Sailing boats
Diving - Outdoor pool
- PoolThere are 2 pools on-site including a freshwater beachside pool with Jacuzzi, surrounded by thatched palapas serviced by pool concierge. Food and drinks served by the pool.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts on-site.
- Golf †Golf course located within 5 miles of the property.
- Chankanaab National Park: you can swim with dolphi
- Museum Downtown, where you will find displays of c
- Punta Sur: is an Ecological Reserve located on sou
- San Gervasio, the biggest archaeological site on t
- Other Local AttractionsDo not miss walking Downtown, where you still can feel the charm of the Mexican culture in its colors, its people, its music and its traditions. Sunday nights: local get together
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2623 reviews
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Dec 02, 2025Nice Property
This is a beautiful property with super friendly staff. We spent seven nights at the resort with five days of diving through Scuba Du, the onsite dive shop. We had requested a standard pool view room, which they definitely upgraded to a ocean view. The rooms are nicely decorated and very spacious. My issue with the room we received was that it overlooked the El Cap restaurant and it was super loud. It was a holiday week with tons of kids playing outside till later in the night. Unfortunatelyt, based upon the design of the property the noise would be an issue for about 50% of the rooms. Also, the rooms could have been cleaned better. It wasn't an issue when we checked in but the floors were not cleaned the whole week. I know this as I dropped a small piece of potato chip in the corner and it was still there the final day. Also, on several occasions after cleaning, towels were not left for us and we had to ask for replacements. This also occurred twice on coffee and a bathroom floormat. The pools are nice and the grounds are well manicured. The beaches are great with both covered and non-covered seating. The El Cap restaurant had quick service with very average food. The larger restaurant, where breakfast is served, had extremely slow service at times with average tasting food. We sat for lunch twice with waits over an hour. The breakfast was included and the service was spotty. Many times I had to ask for coffee refills. The dive operator, Scuba Du, was very good and friendly. The issue I had was it is inconvenient with your scuba gear. There is no place for you to personally clean or store gear and all gear is carted off over a 100 yards to be cleaned and hung by an employee. If you want your gear to snorkel etc.. you must have them get it for you. If the guy who runs the cleaning area is not available you can't get your gear in a timely manner. Scuba diving is not a priority at this resort based upon the layout.
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Nov 30, 2025Top-notch hotel in Cozumel, especially for scuba divers and snorkelers
This was our second Thanksgiving at the InterContinental Presidente in Cozumel, joined again by our extended family (our party was 4 adults, 4 teenagers and one pre-teen), and we had a lovely time! From the moment of our arrival, the hotel staff was very attentive, and they took care of any problems immediately. One day, there was a storm that prevented us from going scuba diving, and they quickly came up with a selection of back-up activities (we ended up grinding our own Mayan-style chocolate, which was fun and delicious). The food is also delicious, with a number of options that work well for a variety of ages and taste preferences. The rooms are clean and comfortable, with lots of storage space, especially scuba gear. Even for non-scuba divers, there are two snorkeling areas (one with a wreck), with tons of creatures. Over the past few days here, we’ve seen angelfish, butterflyfish, triggerfish, needlefish, trumpetfish, trunkfish, a flounder, an octopus, a crab and stingray, just to name a few. We hope to be back!
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Nov 18, 2025Maybe a 3.5 star hotel now. There are nicer properties!
Abismal experience. Used some of our 2,000,000 points. Treated like we've never traveled before. Check-in lady didn't take a charge for incidentals and we were accosted for a $3.00 bottle of water! Our room stunk of severe mildew, sink drain was clogged, ZERO hot water so didn't get to shower, massive mildew on shower ceiling, floor and walls. Stay away! Breakfast was 1/2 of what it used to be. People who say it's nice must not go to nice hotels ever.
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Nov 08, 2025
Amazing hotel for luxury relaxing, snorkling and scuba diving in Cozumel.
I simply cannot express how awesome this hotel is in every way. Rooms and facilities are mint and tasteful. exceptional location for family snorkeling, scuba diving and swimming. 4 restaurants to choose from. Amazing sunsets and warm smiles from helpful staff all the time. I managed to get my 10 year old daughter scuba diving with hotel dive master Krishna who were very good with kids a bit hesitant to dive. Warm regards to front desk staff Christine and Erick who both went above and beyond to make our stay exceptional. I cannot recommend this place enough. Very impressed.
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Nov 04, 2025
Coming back again this year for another fabulous family holiday
We had a great time here last year and have just booked to return again, the same time this year (December). We are a family of 3 (our 12 year old son was learning to dive and completed his PADI junior open water at the on-site dive centre here). The room was huge, clean and had all the comforts we needed. Beautiful ocean view too. We didn’t use the pool much (so much time spent diving!) but was a lovely setting by the main restaurant. Breakfast was amazing, particularly the traditional Mexican offerings. We also enjoyed delicious ceviches and fish tacos at lunchtime. The dinner options were quite pricey, so this year we are planning to get a taxi into town most evenings (this way we can sample more traditional local food too). It’s a great location, truly beautiful, and we can’t wait to return!
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.00 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $22 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Allowed: Extra Fee for pets. Contact hotel for more information.
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