Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10997 reviews
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Dec 02, 2025Fabulous Week At Occidental
We had an absolutely fabulous week at the Occidenatl Nuevo Vallarta! Great food (for the most part), excellent drinks and great service. We never waited for a table at the buffet, and we're able to get into all the a la carte restaurants we wanted. Our least favorite was the Mexican for sure, food and service were definitely lacking that night...but Mexican night at the buffet made up for it! The Japanese tapanyaki was excellent...food and service were 5 star for sure! The room was very spacious and had everything we needed including a super comfy bed! Boogie boarding in the waves was a lot of fun, but mostly we just lounged at the edge of the pool reading, we never had a problem getting our favorite pool chairs with getting up at 8:00. The chair game exists, but not crazy here...we usually had our pick at 8:00! Huge shout out to Missael at the main pool...he never let our cups go dry and got us hooked on some new favorites (Cantarito with passion fruit)!! Would definitely not hesitate to go back!!
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Dec 02, 2025Nuevo Vallarta holiday
Royal level was definitely the way to go. The benefit outways the extra cost. Being able to book ala carte every night was great.
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Dec 02, 2025Horrible Experiance
Horrible Hotel, Terrible Hotel, there are no other word that can explain, how terrible our stay was Horrible Hotel, Terrible Hotel, there are no other word that can explain, how terrible our stay was Horrible Hotel, Terrible Hotel, there are no other word that can explain, how terrible our stay was
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Dec 01, 2025
Poor service nothing to do, old people resort, there is nothing to do: there is very few people who provides good seric
Poor service nothing to do, old people resort, there is nothing to do: there is very few people who provides good service. that doesn't do enough for one to be willing to come back
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Dec 01, 2025
Good place to relax
We enjoyed our stay. The food quality in the buffet was good with lots of seafood choices each day. The resort is smaller than others so feels not as crowded or loud if you want to relax and read. Chairs were a bit hard to get and they only let you leave your items for 30 min or they would remove the sign said and we heard of some items being removed but a the same time other were left for hours with no one at the chairs. We did have a problem with a sink draining and mentioned it and it was finally repaired after the 4th day and the toilet seat was barely attached and was never repaired although we mentioned it which is really not different than other resorts. We would go back here for sure
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.