Impression Isla Mujeres by Secrets - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1417 reviews

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  Already Booked our Next Stay

  Returning to Impression Isla Mujeres for our third visit truly felt like coming home—and somehow, each stay keeps getting better. From the warm welcome by Eduardo (Lalo) to the signature catamaran ride and the gracious hospitality of General Manager Mourad Essafi, everything started on the perfect note. The team at the pier set the mood for an unforgettable anniversary escape. Spezia really shined this trip, thanks to Edgar’s attentive service and Chef Simone’s creative dishes—especially the Salt Fish and Pittsburgh-style Steak. Breakfast was a treat with Jacob, Carlito, and Juan, who served up legendary Bloody Marys, while Heide in the Coffee Shop spoiled us with personalized lattes that were simply over-the-top. Our Butler team, Wedinzon and Vianey, made sure every detail was perfect. In the Spa, Manager Aacovic and massage therapists Ivonne and Nora helped us relax and recharge. Special thanks to Rosario, the bar manager, for elevating every cocktail experience; Pablo, the Entertainment Head, for keeping the vibe lively and fun; and April, the events coordinator, for making everything so enjoyable. Accommodations: We split our stay between an oceanfront suite and the Paramount Suite—both offering breathtaking views, ultimate comfort, and thoughtful amenities that made us feel pampered.

  Dec 11, 2025
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  Where Elevated Luxury meets Effortless - Impressions Isla

  Impressions Isla Mujeres completely exceeded my expectations- and I work in the travel industry. The property is stunning in every direction, the food rivals some of the best restaurants I’ve eaten at, and the service is at the level you’d expect from resorts with Michelin-level recognition. We stayed in a Signature Suite with a Jacuzzi tub and ocean view, and our butlers, Edgar and Eric, were truly exceptional. They consistently went above and beyond, even bringing food from the rooftop restaurant down to the beach when we didn’t want to leave the view. We also loved the extra experiences offered here: the sunset catamaran sail with a violinist and champagne, the private wine-cellar dinner, an amazing spa day, and the floating breakfast in the Jacuzzi pool. Every part of the stay felt thoughtful and elevated without being over the top or rushed. This is easily one of the most relaxing resorts I’ve visited. We had no concerns about dining reservation as the butlers take care of that upon arrival and with only 100 rooms the pools and beach chairs were never over crowded. The quality and overall vibe match the price point, and travelers who choose to stay here will appreciate the attention to detail. Even the catamaran ride to and from the island is a beautiful way to start and end your trip. I will be excited to send travers here & I will absolutely be returning myself!

  Dec 10, 2025
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  Amazing get-away experience

  My wife and I just returned from a 5 night, 6 day stay in a junior ocean front signature room. The experience arriving in the catamaran and being greeted by our butlers was awesome. Our butlers, Wedinzon and Vianey, split our butler service. Both were responsive and very helpful throughout our stay. My wife and I have stayed at nice resorts in Costa Rica, St. Lucia, Turks and Caicos and other locations, but this was the most unique and memorable of all. The room view was stunning. The amenities are unmatched with the welcome bottle of tequila, full mini bar, wine bar, snacks and other gifts. I like to eat and drink well, and this trip met all my needs :). The overall atmosphere of the resort is remarkable. We did take a bike tour and venture in to town a couple times, but we did not have much desire to leave the resort. We participated in a couple of the scheduled activities, but wanted to spend most of our time just lounging and relaxing on the small beach area, and the beautiful pools. The only constructive criticism I'd offer is that there were some minor issues with the room that we would not expect from a newer property (about two years old) that is so high-end. These included some issues with water pressure, use of the spa, and our door did not close securely without us pulling it forcefully (easy to forget to check that it is fully closed when coming and going). These are picky and minor observations though. What I will remember most is the stunning views, friendly and responsive staff, and the quality of the food and drink. At every turn resort employees engaged and greeted us and made us feel welcome (not just our butlers). Our butler Vianey even assisted us after we checked out and returned to the marina by catamaran, helping with some glitches in our airport transfer transportation. Bottom line, we would like to return again. The property is one of the most expensive we have ever visited, but the experience was well worth it.

  Dec 09, 2025
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  The Most Instagram Worthy Stay in Isla Mujeres

  We absolutely loved our stay at this resort. The moment we arrived, everything felt magical. the warm welcome, the stunning views and the beautifully designed interiors. Each restaurant had its own unique vibe and unlike most all-inclusive resorts, the food here truly stood out. Every dish we tried was top-notch. They have lots of activities to keep you busy. I especially loved biking and yoga. A special shout-out to Ritik Chaudhary, our relationship manager, who went above and beyond. He personally made sure all our dietary restrictions were handled perfectly and guided us on what to explore in town. And I can’t say enough about our butlers, Angel and David. They were incredible and friendly. They always a step ahead in making sure we were comfortable. They really made our stay feel effortless. Overall, the resort exceeded our expectations and gave us one of our most memorable vacations. We would love to return.

  Dec 09, 2025
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  Pure Excellence (my 3rd stay in the past 12 months!)

  I’ve now stayed at Impression Isla Mujeres three times in the last year, and I’m already counting down to trip #4. What started as a luxury getaway has turned into coming home to family. The entire staff remembers our names, our favorite drinks, and little details from past visits, then treats us like absolute kings and queens every single time. The resort itself is stunning and the food is world-class, but what really sets Impression apart is the incredible lineup of complimentary activities that keep every day exciting: • The Dream Catcher Workshop (so fun, and you take home your handmade piece) • Every Thursday the General Manager hosts an exclusive “GM Table” lunch at The Temple — he personally cooks an amazing multi-course meal for a small group of guests while sharing stories. Hands-down one of the coolest hotel experiences I’ve ever had • The professional Photography Workshop (they even provide cameras!) — I finally came home with magazine-worthy sunset shots • Guided Ice Bath & breathwork session at the spa — surprisingly addictive and energizing • Daily yoga classes held at The Temple with jaw-dropping ocean views; the instructors are truly phenomenal and make every session special Plus mixology classes, themed nights, pop-up events… there’s always something fun happening, yet you can still find total peace and quiet whenever you want it. Impression Isla Mujeres isn’t just a resort — it’s a place that spoils you rotten, creates lifelong memories, and makes you feel genuinely loved. Thank you to the whole team for being so incredible. See you very soon! ❤️

  Dec 08, 2025