Hotel Promotions
All Inclusive Inclusions.
Guest will receive All Inclusive Inclusions: 

Limitless access to gourmet à la carte dining options.
Unlimited international and domestic spirits.
Unlimited fruit juices and soft drinks
In-room mini-bar fully stocked with bottled water, soda and beer
Daily maid service
Room service (7 a.m. – 11 p.m.) (a delivery fee applies to each request)
Complimentary Wi-Fi
Endless daytime activities and nightly entertainment
All hotel taxes and gratuities.
Applicable Dates:
Booking Dates: 21 Jul 2025 to 31 Dec 2050
Travel Dates: 21 Jul 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 15%.
Discount already reflected in the rates.
Applicable Dates:
Booking Dates: 23 Oct 2025 to 31 Dec 2049
Travel Dates: 23 Oct 2025 to 31 Dec 2049
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bar Tortugas
    Located between BlaZe Restaurant and one of our adult pools, lavish in picturesque views while enjoying a cocktail.
  • BlaZe
    Savor flavors from Latin America and beyond perfected on the grill and paired with curated cocktails. As you dine under the palapa or on the deck for breakfast, lunch or dinner be sure to look out for dolphins and whales frolicking in the sea. Reservations are recommended.
  • Casa Grande
    This restaurant, reminiscent of an antique hacienda, features two menus in one, including a traditional Mexican experience as well as a more contemporary and sophisticated approach to gastronomy. Whether your favorite is enchiladas or our taco station, our goal is for you to indulge and enjoy every bite. Reservations are recommended.

    Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed).
  • Deli
    A quiet environment with a stunning view so you can relax and have a fresh cup of coffee. We pride ourselves on making sure everything is fresh including our freshly ground coffee, freshly baked bread, cookies, meringues, cupcakes, and sandwiches made daily after 1:00 p.m.
  • Fresco
    Located by the activities pool, this healthy spot offers a menu that ranges from vegan ceviches to wraps and poke bowls. Savor these fresh and delicious options, against the breathtaking backdrop of the Pacific Ocean.
  • MelanZane
    A Trattoria with light bites and exquisite drinks, and luxurious dinners with traditional dishes such as our own firewood oven-baked lasagna. Listen to expert advice from our sommelier and let him help you select the best option to compliment your meal from our wine cellar. Reservations are recommended.

    Dress Code - Smart casual (not wet clothes, tank tops or flip flops allowed).
  • Playa Bar
  • Pool Bar
    The vistas of brilliant blue waters will stretch from the pool all the way to the ocean as you enjoy a refreshing drink at the walk up bar or swim up seating in the pool itself.  Beach and poolside waiters are ready willing and able to deliver you the treats you need.
  • Premium Private Dining
    Contact the concierge to arrange private dinner on the beachside to enhance your stay. Available at an additional cost.
  • Pureza
    The tempting dishes at this exotic venue are drawn from the culinary traditions of both Vietnamese and Thai chefs. Delights range from skewers to rice paper rolls and noodle dishes. Located on the far right side of the beach, Pureza house specialties include octopus skewers. Don’t miss the fried ice-cream for dessert, served with ripe red berries. Reservations are recommended.
  • Tamari Restaurant
    Serving Asian fusion cuisine and offering teppanyaki dining with engaging live-cooking performances.
  • The Terrace
    A breathtaking 360° venue showcasing views of the Pacific Ocean and lush mountains, ideal for unforgettable events.
  • VivaZ Buffet
    Our gourmet buffet restaurant is the most popular restaurant in the hotel with a capacity of 270 guests and serves more than 500 people every day. VivaZ is a family friendly air conditioned restaurant with a patio where you can enjoy gorgeous sunsets and the sea breeze.
OffSite Dining
  • HyghlightZ Sports Bar
    Offering a classic bar fare and a selection of cold beers on tap, Hyghlightz Sports Bar is your destination for the big game.

    Adults only venue. 
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • Baggage hold†
  • Breakfast Room†
  • Buffet breakfast†
  • Concierge desk
  • Elevators†
  • Exercise gym†
  • Laundry Facilities†
  • 24-hour front desk
  • 24-hour room service†
  • Accessible rooms†
  • Baggage hold†
  • Breakfast Room†
  • Buffet breakfast†
  • Concierge desk
  • Elevators†
  • Exercise gym†
  • Laundry Facilities†
  • Parking†
  • Pool
  • Restaurant†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
  • Children's program †
    A lively, jungle-themed space filled with fun activities designed to entertain and inspire our youngest guests.
  • Fitness center on-site †
  • General †
    Include stretching, jump-fit, paddle yoga, Pickleball, paddle strength, aqua-cycle, high-intensity interval training, Zumba and more. Or take in the ocean breeze during a game of volleyball, soccer or horseshoes on the beach.
  • Gym †
  • Pool
  • Spa †
    • Vitamar Spa and Terrace - The outdoor areas have a brand-new terrace to enjoy the unique view from the hydrotherapy circuit, jacuzzies and treatment cabins.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15414 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceeded our expectations! Fantastic Hyatt Zeva PV

    Whole experience exceeded our expectations. Service consistently friendly and attentive. Additional kudos to Brenda’s yoga classes and Kayaking tour with Kevin for top quality included amenities. If you have a chance to visit the spa, the experience is heavenly with the included Hydro circuit and fabulous massages with Irma and Amalia! Attention to detail and great meals also highlighted the visit!

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A Jewel in Puerto Vallarta

    Have visited Hyatt Ziva in Puerto Vallarta five times and enjoy each experience! Highly recommend! Staff are excellent!

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful Views and Great Service, but Declining Maintenance and Overpriced Gift Shop

    Our recent stay at Hyatt Ziva Puerto Vallarta was a mix of wonderful memories and noticeable disappointments. We’ve been visiting this resort since 2017 and have always appreciated its beautiful setting and warm hospitality. This visit, we once again enjoyed the delicious food, attentive service, and the glorious ocean view from our balcony in the concierge building. The room was comfortable and well-appointed, maintaining the charm we’ve come to expect. However, we couldn’t help but notice that the overall upkeep of the resort has declined. The faucet to wash feet in the outdoor shower was broken for the entire week of our stay, and one of the sinks in the main women’s bathroom in the lobby was missing both its faucet and handles all week as well. These maintenance issues detracted from the otherwise relaxing environment. The most disappointing experience came from the new gift shop, where we were charged $44 USD for a single bottle of sun lotion spray. When we asked to confirm the price in U.S. dollars, the attendant laughed at us, which felt disrespectful and unprofessional. Frankly, that kind of pricing and attitude felt like highway robbery and left a very poor impression. We still love the resort’s location and many of its staff, but we sincerely hope management takes steps to restore the property’s standards and address customer service concerns. Hyatt Ziva Puerto Vallarta has always been a special place for us, and we’d love to see it return to the level of excellence it once had.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A hidden soft sanded beach resort with incredible natural beauty.

    Awesome location with quiet beaches and plenty of space. The landscaping and natural beauty is always inspiring. Clean spaces and responsive staff ensure a safe stay. A wide variety of all-inclusive restaurants with amazing views. Plenty of pools to please everyone in the family. A nice mix of couples and families with children.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Sunshine Escape

    My husband and I spent Thanksgiving weekend at the Hyatt Ziva and had an amazing time. Escaping the winter weather for some warm sunshine felt incredibly refreshing. I originally thought an all-inclusive stay might get a bit boring, but there were so many activities that we never felt that way. We joined Jocelyn’s morning stretching class, and Kevin’s kayak tour — and since no other guests showed up, both ended up being completely private for us. They were so kind, cheerful, and Kevin especially shared lots of fun and interesting local stories. We really appreciated them and highly recommend their activities! The restaurants were much better than we expected. The only disappointment was the Asian restaurant — aside from the teppanyaki, the other dishes were honestly just terrible. It’s a place we would love to visit again in the wintertime.

    Dec 07, 2025
Hotel Advisories
  • AdvisoryNorth Tower elevators renovation. Noise and vibrations may be expected in focused areas of the tower during specific hours (10 a.m. – 6 p.m.)
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:
    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
     
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
     
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
     
    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.