These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
- Exclusive Club Lounge access
- Private check-in & checkout
- À la carte breakfast at Capri Grille
- Reserved pool terrace & beach area (first-come, first-served)
- Arrival & departure amenities (4-night minimum stay)
- Dining reservations at all restaurants
- Upgraded minibar
- Complimentary Shiatsu Chair Massage (25 minutes; 1 per guest, per stay)
- Exclusive Club Level bracelet (up to 2 per room)
- Premium in-room dining menu • Nightly turndown service
- Complimentary pressing service (limited to 2 garments per guest, per day)
- Dedicated host service*
- Pre-arrival concierge contact (1 week before arrival)
- Our personalized service, available from 7:00 a.m. to 11:00 p.m. will find the most amazing experiences around the resort for your entertainment.
- Packing & unpacking
- Shoeshine service
- Garment pressing • Restaurant reservations
- Lounge Chair reservations (available when booking an Oceanfront Suite category or higher)
- Open host service available from 11p.m. to 7 a.m
This can be used for all AMR Resort coupons:
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- CAPRI GRILLE
At Capri Grille, we celebrate the genuine warmth and tradition of the Italian table. Our menu pays a heartfelt homage tothe flavors of the Mediterranean coast, featuring freshly made pastas, classic antipasti, and vibrant appetizers preparedwith Italy's authentic and welcoming touch. From classic Italian dishes to famous ones like the Caprese Salad, born inCapri and perfectly served here, every dish is a complete Italian experience. - Club Level LoungeExclusive space with private check-in, concierge and host service, lounge area, reading zone, hors d’oeuvres, and premium bar. Elevate experiences throughout the day, including:• Private check-in• Concierge & Host service• Exclusive lounge area
- COFFEE REPUBLICCoffee Republic is your favorite retreat for a moment of calm indulgence. Every break here is a special opportunity torecharge and enjoy a delightful treat. From your go-to coffee creation and daily homemade baked pastries to deliciouslight sandwiches and cooling ice cream, we've got everything to satisfy your cravings throughout the day.
- EL COMEDORAt El Comedor, every visit is a culinary journey around the world without ever leaving your table. Our chef-guidedinternational buffet offers a seemingly infinite variety of flavors, ranging from your familiar classics to exciting, themed stations that celebrate diverse culinary cultures, and well-balanced options.
- LEGENDS SPORTS BARKick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order adrink from the hefty drink menu.Every game is an event at Legends Sports Bar! This modern take on a classic space is where you'll find excitement, greatdrinks, and even better company. Catch all the action on screen, challenge your friends to a round of darts or foosball,and celebrate with our wide selection of beers and expertly crafted cocktails designed to complement the action. It's theperfect spot where fun, comfort, and camaraderie come together for a lively, memorable time.
- LOLA BEACHSet along the Caribbean shoreline, Lola Beach blends a laid-back coastal spirit with refined Latin flair. Its sea-to-tablemenu celebrates local ingredients, bold flavors, and timeless recipes reimagined with a modern touch — perfectly pairedwith craft tequila and mezcal cocktails from the Beach Bar.
- Lola Beach ClubWelcome to the ultimate daytime retreat. At the Lola Beach Club, you can relax and enjoy your favorite cocktail ordrink while soaking in a truly stunning ocean view. It's the perfect spot to unwind, breathe the sea air, and spend aseamless day by the Caribbean Sea, or enjoy a fresh tropical drink, like the famous Piña Colada.
- Lola Beach Snack & BarEnjoy the perfect midday break at this breezy beachfront eatery. Lola Beach Snack & Bar lets you savor fresh, fast lunchitems without even taking off your shoes! Our menu features satisfying choices like freshly fired wood-oven pizzas andflatbreads, refreshing grain bowls, and other craveable snacks, all served up with a view of the beautiful, clear waters, abarefoot experience all to enjoy with all your senses.
- OLASEnjoy every sip without ever leaving the water at our Swim-Up Bar, located conveniently alongside the main pool. Ourbartenders handcraft the perfect poolside drinks, including fresh margaritas, vibrant tropical cocktails, and crisp,refreshing beers. This is where fun meets tranquility, turning every moment into a cool, flavorful, and effortlessexperience.
- SOCIALThis craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the idealhotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail.Step into The Mixology Lounge, where every cocktail is an invitation to unwind and share special moments. Thissophisticated yet relaxed space is dedicated to the creativity of handcraft mixology. Our expert bartenders craft unique,memorable drinks, perfect for starting the evening or closing out the day. Here, every sip is part of an exceptionalexperience, accompanied by good company and warmth.
- TEMPESTAt Tempest, we celebrate the vibrant soul and flavors of Asia in every detail. Our expert chefs prepare the freshestsushi, sashimi, and specialty rolls with dedication, but the real excitement happens at our live teppanyaki tables. Here,dinner is transformed into a spectacular show that ignites all the senses!
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Coffee shop†
- Concierge desk†
- Exercise gym†
- Free Wi-Fi†
- Laundry Facilities†
- Meeting rooms†
- Pool†
- Restaurant†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Dancing †
- Fitness center on-site †Keep your fitness goal alive at our fully equipped Life Fitness Center. A variety of activities and more are availablearound the clock.Hours: 6:00 a.m. – 10:00 p.m.• Treadmills• Stationary bikes• Stair climber• Universal machine• Free weights and weight machine• Yoga• Spinning• Personal training• Functional Training• Stretching
- General †INDOOR/OUTDOOR ACTIVITIES• Live DJ• Spanish lessons• Dancing lessons• Bocce Ball• Corn Hole Tournament• Ping Pong Tournament• Macrame Workshop• Mexican Bingo• Beach Walk
- Pool †
- Spa †Zen SPAInspired by Mayan art and architecture, the luxurious Zen Spa offers a peaceful environment for relaxation and wellness.Experience tranquility with the ideal holistic treatment, designed to invigorate your senses and restore your inner balance and well-being.
- Volleyball †
- Water activities †• Water volleyball• Beach volleyball• Floating yoga• Agua Gym• Paddle board• Kayaking• Hobie Cat
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1501 reviews
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Dec 02, 2025Exceeded expectations
We had a terrific stay at Zilara RM. I've also stayed at Secrets Maroma just down the beach, which was a more expensive 5-star resort. There were a few things that I liked about Secrets better, but our stay at Zilara still exceeded my expectations. The food and drinks were great. Served by friendly staff in a timely manner. The activities were not well advertised. You could find them on the app, but I liked that at Secrets if there was an activity the staff would go around asking people to join and kind of making it more entertaining and fun. The pool was very nice and the ocean beautiful and well kept. I would recommend staying here for your all-inclusive vacation!
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Nov 30, 2025
Excellent Shoulder Season Stay!
I traveled during shoulder season, other times of the year might be different. We had an oceanfront double that was wonderful, our butler Alfonso was responsive to everything we needed, even decorating my room for my birthday. The resort is smaller and was not full so chairs were easy to get at the pool or beach. Not every restaurant was open every night, so you had to plan ahead. Entertainment was excellent! We enjoyed bingo, karaoke, a rock band and impersonator show. This is not a huge party resort, not much is happening after 10 pm, but there was plenty to do up til then and we were never bored. Sandy, Firmin and Hector on the entertainment team are great! Food at Capri, Lola and Tappanyaki were all excellent. The buffet was not huge (but the resort isn't either) but it's big enough and the quality was good. Everything was beautiful.
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Nov 27, 2025Money Grab
There were roaches in the room. The lights in the walk out pool adjacent to our room didn't work so we fell in because we checked in and had no butler and no welcome. Instead we had to deal with the checkin which didn't go well at all. We traveled to the resort as we were meeting our lifelong friend who was diagnosed with aggressive pancreatic cancer and was given 3 weeks to live. He and his wife decided to spend a week of the 3 he has left in life at the resort/ property. Originally we were going to fly commercial but our flights were canceled as a result of the USA government shut down. I called Hyatt to ask for help because I paid for our lodging but due to the flight cancelation; we were going to be checking in a day late and want to stay the same amount of time we booked so we would get there a day late and leave a day later than originally planned. I was told to send an email with this request AFTER taking the time to call. I sent the email. Because our trip was TIME limited; we chartered a plane to get to your resort. Upon arrival at the resort; there was no indication that my email had been received and I was told to CALL Hyatt AGAIN and when I did that I was told AGAIN to send an email. I received a return email from Hyatt days after checking telling me to provide information that I had already provided (reservation number/name/date). Instead of working with us. The front desk didn't show hospitality to us. Did not show us to our room Did not tell us anything about the property. We had a butler but it was after hours. And the butler service was more an eyes on us for your property rather than any sort of help to us. Our butler called, texted incessantly, accosted friends and family on the beach looking for me to ensure that we PAY for the "additional night" we were staying. Rather than enjoying my time with my dying friend; I was being harassed by the staff wanting more money from me. It was disgusting. It was pathetic. It was beyond disappointing. We will NEVER go back and we will tell everyone we know how awful this experience was. There is so much more to share but this is a good start.
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Nov 26, 2025
Want to get away and relax this is the place!
This was a great experience for us. From the start the staff very friendly and helpful. The rooms were very clean and housekeeping came by regularly(felt like 2 times a day) My wife and I went for a relaxing vacation and it lived up to it. I am warning you now, if you’re going for a party vibe this is NOT it! It’s a more intimate resort with about 300 rooms and most guest are older. With that being said they had entertainment every night, we experienced live bands and performances every night, they were pretty good shows too. Fermin aka the Ferminator and Sandy were part of the entertainment team and they were incredible. Our pool waiter Julio was one of the best waiters I’ve had in my life. Always positive and very attentive! The food options were good and the reservation system was very simple. Lines and waiting is pretty much non existent. My favorite was the Capri restaurant, but the Tempest was also delicious. The beach had clean fine sand and the water was pretty clear. We also got the couples massage and hydrotherapy and it was worth it! Overall we had a great time and the staff made it a great experience.
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Nov 26, 2025
Great stay.
Great staff, great management. You can see leaders constantly walking the property. Property needs some maintenance which I am certain will happen in the near future.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.