Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 18 Dec 2023 onwards
Travel Dates: 18 Dec 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Additional Terms and Conditions:
  • Type of wine/spirit bottle provided is at hotel discretion 
  • Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
  • Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
  • Discounted amenities and services cannot be combined with other discounts or special offers on property
  • All amenities are subject to availability
  • Additional restrictions may apply on eligible Spa Services 
  • All services should be arranged with the concierge after check-in
Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy additional amenities in Vantage Club.
All Vantage Club suites offer the following additional amenities  and services:
  • Personalized check-in and check-out with concierge service
  • Vantage status and amenities
  • Complementary access to spa's hydrotherapy circuit once per stay (spa coming soon)
  • Upgraded bath amenities
  • Soaking tub in bathroom
  • Pillow menu
  • 'Vivid 'box for room service delivery
  • Private Vantage Club lounge
  •        Daily continental breakfast service in the Vantage lounge (7 a.m. - 11 a.m.)
  •        Afternoon hot and cold hors d'oeuvres; exquisite desserts & premium liquors
  • Exclusive access to Oishii for breakfast
  • Exclusive access to the Rooftop terrace, infinity pool and Cobalt swim-up bar*
  • Ideal room locations on the highest floor of the building offering optimal view
Applicable Dates:
Booking Dates: 13 Mar 2024 onwards
Travel Dates: 13 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay. 
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 05 Mar 2024 onwards
Travel Dates: 05 Mar 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    Amber
    • Sunset bar offering specialty cocktails.

    Bloom Lobby Bar
    • Lobby bar on main level of resort.
    • Live music in the evenings.

    Cobalt
    • Serves casual poolside grilled specialties (hamburgers, hot dogs, pizza) from 12 p.m. to 4 p.m.
    ‘Open to Vantage Club members only’

    Nectar 
    • Cocktail bar near Le Lys and Aglio restaurants
    Seafoam.
    • Swim-up bar located at the main pool.

    Serenity Bar & Terrace
    • Outdoor lounge area with terrace and bar.
  • Various Restaurants
    Restaurant venues 10

    Vivid Bites (Food truck) Food truck offering Mexican food, hamburgers, salads, vegetarian options, and more.

    The Hub Snack Bar
    Snack bar located by the main pool.

    Aglio
    • A menu serving a variety of gourmet à la carte Italian specialties and brick-oven pizza
    • Air-conditioned with a Wine cellar* shared with Le Lys.

    Coco Café 
    • Enjoy of premium coffee and pastries in the morning, a selection of sandwiches and desserts in the
    afternoon and evening.

    Dalia 
    • À la carte traditional and gourmet Mexican cuisine.

    Fresco Ceviche 
    • Deck by the main pool serving fresh ceviche.

    Galeria International Café 
    • Main buffet restaurant featuring a variety of local and international cuisines at a variety of stations
    • Air-conditioned with outdoor seating available.

    Le Lys 
    • Enjoy gourmet à la carte French cuisine
    • Air-conditioned with a Wine cellar* shared with Aglio.

    Mediterraneo
    • Poolside restaurant serving seafood with a Mediterranean flair
    • Open to Vantage Club members only for breakfast with an international menu.

    Oishii 
    • Japanese cuisine served on the rooftop with beautiful views of the Cancun skyline, ocean and bay
    • Air-conditioned


    Private Dining

    Wine Cellar
    Wine cellar with state-of-the-art technology is available for special dinners and must be reserved in advance. It is
    located between Le Lys and Aglio restaurants.

    Romantic Dinners
    Enhance your experience with a private romantic dinner for two! Make whatever special occasion you are
    celebrating - honeymoons, anniversaries, birthdays - even more special with a private dinner with your sweetheart.

    Ask about our very romantic, private sunset dinner for two, which is served only by advance reservation through
    our concierge.
On-Site Amenities
  • Accessible facilities†
  • Air conditioning†
  • Coffee/tea†
  • Elevators†
  • Hair dryer†
  • Phone services†
  • Pool†
  • Restaurant†
  • Room service†
  • Wi-Fi†

† Fees may apply

On-Site Recreation
  • Beach †
    Ennea Beach Club

    Beach Club for Hyatt Vivid Grand Island guests is located on the beautiful Playa Delfines, just a 10-minute shuttle
    away, with a white-sand beach. Shuttle runs every 15-30
    minutes. Ennea Beach Club features a VIP pool area, Bali beds and loungers, beachside snack bar and restaurant
    with bar.
    *Please note, this beach club is shared by Dreams Grand Island guests.

  • Fishing †
  • Fitness center on-site
  • General †
    • Soccer
    • Beach tennis
    • Petaca
    • Paddle board yoga
    • Pool volleyball
    • Pickleball
    • Ping pong
    • Glow volleyball at night
  • Golf †
  • Pool †
    Main pool now open until midnight.
  • Spa
  • Volleyball †
  • Water activities †
    - Kayaks
    - Paddleboard
    - Flow Rider
    - Sailing
On-Site Attraction
  • Entertainmnet
    • Yoga
    • Meditation
    • Spanish lessons
    • Beach volleyball (at the beach club)
    • Cornhole
    • Horseshoes
    • Cocktail lessons
    • Arts and Crafts classes: pottery, bracelet, dream catcher and macrame making
    • Pastry classes
    • Kite-making classes
    • Wine, tequila and mezcal tastings
    • Sip and paint class
    • Cocoa ceremony
    • Blackjack

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1735 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay here!

    What a wonderful experience. We spent 7 days here. Great Fitness classes. It is wonderful that they offer so many wellness activities. Food was excellent at each restaurant (Karla was always so sweet at breakfast). Entertainment staff was awesome...especially Rebecca! Beach club was so nice and felt like a little adventure. 20 minutes from the airport made it really convenient. Bring water shoes if you plan to go to Xplor (highly recommend)!

    Dec 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The Exceptional Vivid Experience

    One of my favourite resort experiences ever ! My wife and I went to this resort twice in one year. In April and then again in December 2025. Food is exceptional, service was amazing. Special shout outs to Taylor, Orlando, Gamabel, Angel, Rebecca, Cesar and the rest of the staff at Hyatt Vivid Grand Island. Thank you for making my wife and I stays such an incredible experience!

    Dec 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    30th Birthday to never forget!

    The location is beautiful with the golf course or the bay view. The atmosphere due to the entertainment team, bar staff and hospitality team made our trip on to remember. We celebrated our birthdays with them and they went above and beyond. Quite after midnight but there a full day schedule everyday including fitness classes, paddle, ping pong, poker, salsa dancing so we didn't even need to leave on the days we didn't want to. The rooms are huge and luxurious, kept clean everyday through the maid service. The price for 2 weeks in an all inclusive 5 star resort was more than reasonable and we did abuse the unlimited bar and restaurants. All trips and excursions can be booked within the hotel which made it easy and safe. Special shout out to Angel, Sofia, Maria, Cezar, Orlando, Oliver and Patricio. All such lovely people and deserve a pay rise for all the memories they created for us. Can't wait to see you all again!

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Book it!

    The food was exceptional. There were activities for all ages. Evening entertainment was great. Plenty of seats and room at the pools. Easy 7 minute transportation to the beautiful beach - pools available there too. Resort was spotless and the staff was excellent. I felt this was a great value for the cost.

    Dec 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    a memorable experience not just a vacation

    This trip was not just a vacation for my wife and I it was a memorable experience Which I can say, was provided by the excellent staff and entertainment committee of the hotel Grand Vivid to provide activities and excellent accommodations for our stay restaurants and bars were all excellent and service was above and beyond expectations

    Dec 02, 2025
Hotel Advisories
  • AdvisoryRooftop access at the hotel will be reserved for Vantage Club guests only. Includes exclusive use of rooftop pool, Cobalt swim-up bar, and breakfast/lunch at Oishii, with personalized concierge services and premium liquors. Guests staying during this date change will retain access, arriving after prior bookings can access the pool but not Oishii for breakfast/lunch. Non-Vantage Club guests can enjoy the Cobalt bar with standard liquor options. Rooftop gym and Oishii dinners remain open.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met. This service is available for $65 USD. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.