Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3953 reviews
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Oct 07, 2025A wonderful 10 day stay at the Holiday Inn Ixtapa.
If you want a resort that has it all, book yourself into Holiday Inn, Ixtapa. We had an amazing 10 day stay January 15-25, 2025. Pictures do no justice in capturing the true beauty of the amazing sunsets you will see! 😍 Not only is it a great location on El Palmar beach, the service and food were absolutely outstanding. So many staff went above and beyond to make us feel so incredibly valued during our stay. Each morning room service added a little extra love to our room. Alfredo was so talented in their beautiful towel creations. Cleofus at the towel station was a true gem with upbeat conversation and stories. From our moment of arrival, Carlos H and Aldolfo served drinks with a smile. Engaging in conversation and always remembering what we liked, they also gave excellent recommendations of new things to try both at the pool and on the beach. Bartenders Ernesto and Humberto also kept our cups full having our next drink ready to go when ours was getting low. Attention to detail is clearly very important to their service style! Captains Ignacio and Francisco and their outstanding staff of servers, Rebecca, Lourdes, Carlos, Donaciano, Salvador and many others, delivered amazing personalised service each and every day. Chef Miguel and his team created delightful dishes for every meal. We had intended on venturing out for a handful of places to try, but the options at our resort won us over with every single bite. The sunset view from the Sports bar was breathtakingly beautiful and Marilu was always an entertaining delight as we watched the sun set each evening. We did not experience any wait times for any service. The included photo shoot was an awesome surprise included in our stay. Adrian our photographer captured our sunset proposal beautifully. Alberico, the GM, does a phenomenal job at creating the perfect all inclusive get away. His team from the top down was outstanding, going above and beyond in every single interaction we experienced. Our entire trip felt absolutely magical thanks to the wonderful staff. We can not wait to go back, this time bringing our family and friends to experience a dream vacation.
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Aug 19, 2025
Gringo Loving this Resort Beautiful Location along the coast of ixtapa Zihuatanejo
More Photos of a Great time at the Holiday Inn All Inclusive Resort in Ixtapa for a Gringo lost in Mexico! I plan to come back in November to see the whales of the coast of Ixtapa Zihuatanejo. Also back for Langostinos, More Pescada Vela (Tiritas) some more Tequila and Mescal and plenty of Pina (Tilde over the n) Coladas. Great time body surfing in the ocean!
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Aug 19, 2025
Sparkling Turquoise Gem of the Mexican Pacific Coast in Ixtapa near Zihuantanejo
Great time here from 15/8 to 19/8/2025. Beautiful resort by the turquoise pacific waters ! Many activities on the beach and nearby. I did the horsebakcokf riding tour on Playa Larga south of Zihuantanejo. The hotel is reasonably priced for such a beautiful location with a two or three good quality buffet places to on site and an a la cart restaurant onsite . The Catch of the day at 1 pm featured a local dish of Tiritas (fresh caugh sailfish cured with salt and lemon) very tasty! I had this two times (Friday and again on Monday) Your Host Hugo is great and very knowledgeable of the area. The Mexican Night Fiesta was fantastic with great Mexican dancers and great Mexican cuisine. This lasted from 7 pm to 10pm. The views from my hotel room with stunning views of the ocean, the beach and the mountains. The GM, Alberica , was onsite to make guest feel comfortable and to see they are having a great time!
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Jul 01, 2025
Great customer service
Great customer service specially the captain and the server Marco Ponce at the snack bars with great sea food the best food from all the hotels I’ve been in Ixtapa
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Jun 07, 2025
Best family vacation ever you can’t miss it it’s a must do
It was a beautiful experience. I love the room. My son had a blast at the pool, clean facility and the peaches right by the foot of the hotel. Great food and the Mexican party is awesome. Come visit this hotel asap you will love it . Alberico Gutierrez was very nice and accidentally
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.