The all-inclusive program includes the following amenities:
- Breakfast, lunch, dinner
- All drinks (national and international) at the pool bar and Sport Bar
- All day activities program, theme parties, and night shows
- Use of 24 hour fitness center
- Internet in rooms and common areas of the hotel (4 mobile devices) for the whole stay
- Self service wash and dryer machine
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Playa Linda RestaurantExperience the flavor of authentic Mexican food or surprise your taste buds with a selection of international dishes.
- Various Lounges/BarsLobby Bar
Swim up Bar - Various Restaurants
Frutas & Flores - featuring casual poolside dining with selected dishes of the Mexican and International cuisine.
Caña Brava - Ocean Front snack AreaLa Isla - The delicious flavors that our chef's prepare including sea food for dinner
La Terraza - The ideal scenery for a special dinner gourmet a la carte
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Bicycle rentals
- Children programs
- Children welcome
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Bicycle rentals
- Children programs
- Children welcome
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Parking†
- Pool
- Restaurant†
- Smoke-free property
- Valet parking†
- Business Services
- Internet Access
- Contact hotel for details.
† Fees may apply
- Bike rental
- Children's program, onsiteChildren's Program and Activities
available to children ages 5 - 12.
Daily games and activities
Arts and crafts
Pinata party every Saturday
Wednesday night activities (so adults can enjoy the gourmet restaurant)
Camping night - Fitness center on-siteStay active with the help of our 24-hour Fitness Center
- PoolThere is 1 pool on site. One pool area divided in 2 sections: kid´s pool, activities pool area. This Property has Swim up Bars.
- Golf †Golf Course located within a Mile of Property.
- On-site EntertainmentTheme parties: Mexican Fiesta.
Our hotel features nightly entertainment such as music, dancing, comedy, Latin, international, Mexican and pre-Hispanic shows and karaoke.
Other activities: Take part in our daily recreational activities such as: aqua aerobics, volleyball, water polo, bar lessons, cooking and dance lessons, bicycle-tour, contests and much more to make your vacations enjoyable and unforgettable.
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4005 reviews
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Dec 10, 2025Only stay if fluent in Spanish
Do not stay at the Holiday Inn unless you are fluent in Spanish. Very few staff could speak even a bit of English. It is a hotel for Mexican families. During our stay there were approximately 10 Canadians out of over 1000 guests. The resort caters only to Mexicans. The food is almost entirely Mexican. It was filled with all families with lots of kids. By the end of the day, the swimming pools smelled of urine. The entertainment was entirely in Spanish with absolutely no English interpretation about what was going on. Juan Jose our Nexus tour operator provided by WestJet warned us about scammers and to not book with anyone else. Turned out he too, was a scammer - charged us 1200 pesos each for an excursion whereas if we had booked with Roger the tour operator located right in the Holiday Inn, he would’ve charged us 700 pesos for the exact same thing. Others at neighbouring resort were also charged 1300 pesos for the same excursion by Juan Jose. On a positive note it is a very clean property, beach was immaculate and well maintained. For being so full there were Ample beach chairs all in good condition. Air conditioning was good. Wi-Fi was excellent and strong even down the beach. Our room maid did a great job. Room was cleaned and fresh towels done promptly and daily. Each day she made us a unique animal towel arrangement. The food was all Mexican dishes. We had to always ask for a knife, butter, salt and pepper. The waiter service in the buffet restaurants was not very good. They preferred to chat amongst themselves rather than offer service. We did finally find a great waiter, Adolf that served drinks on the beach and he spoke excellent English. It seemed that only the Canadian guests left tips. The ocean has strong riptides and waves. Great for walking on the beach, but very dangerous to swim in. The driver on our excursion actually told us that when we went home, we needed to write a review, telling Canadians not to stay at this hotel, but to go to any of the other resorts nearby.
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Dec 07, 2025Do not believe the hype
Not at all what I expected. Others must have a very low bar for what they accept as “fantastic” hotel! The hotel is old and tired. Almost 60 years to be exact. They’ve managed to put some lipstick on it to make it appear new but it’s easy to see its age showing through. It smells like sewer there are line ups for everything from food to drinks to beach towels. It’s over crowded and I would never swim in the pool with all the kids. The good is the amazing beach and the staff. The staff go out of their way to assist.
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Dec 02, 2025
Not my best Mexico experience
We came here based on the reviews. What we experienced was a disappointing. You could not get in the pool for all the kids The food was just okay. We decided to leave early. The manager was fantastic understanding. We had a sewer smell in our room The gym was right out of the 70’s and in the basement
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Nov 14, 2025family resort not for adults
location was great, rooms were good , very clean, comfy beds. good value. Resort food was catered to Mexicans only for all 3 meals. Only 1 restaurant open several times for lunch buffet and 2000 people trying to eat there. Manager mentioned they were only 80% full, but they should have had both buffets open. 2 days were in plaza for dinner. No other choice.A la carte restaurants menus were good. Swim up bar was located in the busiest part of the poolwhere they were doing sports activities. No adult/quiet pool.Kids were sitting on the stools at bar when we got a drink there.Check out wait line was 30 min. just to hand in our towel cards.But the sun was shining the whole time. Lots of restaurants near by across the road.
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Oct 07, 2025A wonderful 10 day stay at the Holiday Inn Ixtapa.
If you want a resort that has it all, book yourself into Holiday Inn, Ixtapa. We had an amazing 10 day stay January 15-25, 2025. Pictures do no justice in capturing the true beauty of the amazing sunsets you will see! 😍 Not only is it a great location on El Palmar beach, the service and food were absolutely outstanding. So many staff went above and beyond to make us feel so incredibly valued during our stay. Each morning room service added a little extra love to our room. Alfredo was so talented in their beautiful towel creations. Cleofus at the towel station was a true gem with upbeat conversation and stories. From our moment of arrival, Carlos H and Aldolfo served drinks with a smile. Engaging in conversation and always remembering what we liked, they also gave excellent recommendations of new things to try both at the pool and on the beach. Bartenders Ernesto and Humberto also kept our cups full having our next drink ready to go when ours was getting low. Attention to detail is clearly very important to their service style! Captains Ignacio and Francisco and their outstanding staff of servers, Rebecca, Lourdes, Carlos, Donaciano, Salvador and many others, delivered amazing personalised service each and every day. Chef Miguel and his team created delightful dishes for every meal. We had intended on venturing out for a handful of places to try, but the options at our resort won us over with every single bite. The sunset view from the Sports bar was breathtakingly beautiful and Marilu was always an entertaining delight as we watched the sun set each evening. We did not experience any wait times for any service. The included photo shoot was an awesome surprise included in our stay. Adrian our photographer captured our sunset proposal beautifully. Alberico, the GM, does a phenomenal job at creating the perfect all inclusive get away. His team from the top down was outstanding, going above and beyond in every single interaction we experienced. Our entire trip felt absolutely magical thanks to the wonderful staff. We can not wait to go back, this time bringing our family and friends to experience a dream vacation.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.