Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Oct 23, 2025
“Loyalty Rewarded with Cancellation — Deeply Disappointed”
We have always regarded Elite Island Resorts as among the very best in the Caribbean. During our second stay at Galley Bay, we arranged a Day Pass and tour of Hammock Cove, where we had already booked a holiday for 2025. The resort itself was exceptional — beautiful, well maintained, and staffed by some of the most professional and welcoming people we’ve met in Antigua. However, despite being loyal guests for over 17 years — with more than 20 visits across their properties — we were stunned when our confirmed 2025 booking was suddenly cancelled by the company, without any explanation. We were simply told that our future reservations would not be accepted and a refund would be issued. After so many years of loyalty and positive experiences, this abrupt treatment felt deeply disrespectful. It’s hard to understand why a long-standing guest would be excluded with no reason given. While I continue to rate the quality of the resorts themselves very highly, the way this situation was handled has left a lasting disappointment and raised serious questions about how the company now chooses to treat its returning guests.
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Oct 23, 2025
Fantastic Experience
Excellent experience at Hammock Cove! Loved my dinner at Sir Rob's. The lobster was delicious and the the truffle mac and cheese was divine. Excellent food and service. Highly recommend!
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Oct 23, 2025
Treated like royalty at Sir Rob restaurant
We were treated like royalty at Sir Rob restaurant. The dry aged steaks were incredibly delicious and the lobster was excellent. The chef visited our table and introduced himself and the sommelier made sure our wine selection was superb!
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Oct 21, 2025
The food experience
Had a friend’s birthday party there. I have the dried edge ribeye melted in your mouth. Also, the oysters Rockefeller just start out. The service was impeccable. Everybody enjoyed their meal from lobster to steak would recommend high.
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Oct 06, 2025
5 Star Luxury Resort
March 2025 was our third vacation to Hammock Cove. It is such a wonderful luxury resort that we have already booked vacation number four there for March 2026 and our adult children their second for their anniversary. It is an amazing resort to just relax, spend time with your spouse, be treated like royalty and enjoy the fabulous views! You will also make life long friends with other guest and staff! The moment you arrive, all your senses will experience the beauty around you. During your stay you will enjoy the luxurious rooms with your own private infinity edge plunge pool and 24/7 room service with your personal ambassadors. Sheldon is amazing and is now over all the ambassadors. Congrats! Shout out to Grace and Shackem, thank you for making sure our room is perfect! Your attention to detail is truly noticed! In the evening you can indulge in Michelin level dining at the Lighthouse. Thank you to Chef Marco and his number one chef (she is awesome) for taking care of our special needs! Troy and Nashila (look for her beautiful smile) will make sure you are happy and your evening goes perfect! Other gratitude goes to Collete (attention to detail ~ perfection) for such amazing assistance and your friendship at the steakhouse. Linda and Tasscia for greeting us each morning for breakfast at Irina's with big beautiful smiles! Gabriel for the best cappuccinos ever! The staff that make sure the grounds always look so beautiful truly amaze us! (at times using hand shears and a machete to trim bushes and trees!) Alex, the operations manager, and Samantha make sure our vacation is perfect and every detail taken care of. You two are the best! The staff at Hammock Cove are so very friendly and go above and beyond. They are just genuinely happy to help you. They have also become special friends that we look so forward to seeing each trip! The pool and beach are phenomenal, with food and drink service daily. They have all the water toys for your enjoyment and will teach you how to use, if needed. We suggest researching the Hammock Cove website for more comprehensive information about the resort as, there are too many wonderful things to cover in this review. Each time we have booked our trip, Katrina Lindsey, from Elite Island Resort Management team has been absolutely wonderful to work with! We can not recommend her highly enough! Her contact info is klindsey@eliteislands.com Hammock Cove has become a very special place for both of us and we can not wait for our next trip to our home away from home!!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.