Resort Details

OnSite Dining
  • Café Solé

    Coffee house serving American coffee, cappuccino, espresso, flavored coffees and brewed teas along with a variety of fresh baked sweet rolls, fruits, baguettes, sandwiches, and ice cream. 

  • El Caribeno

    Just in front of the ocean! Open for the family at lunch and dinner, presenting a la carte Caribbean cuisine. Serving guests 12 years and older.

  • El Italiano

    Italian cuisine with an a la carte menu. Serves dinner. Dress code required.

    Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • El Mexicano

    Mexican cuisine with an a la carte menu. Serves dinner.

    Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • La Veranda
    Overlooking the main swimming pool and hotel gardens. Serves buffet-style breakfast, lunch, and dinner, with Mexican and International cuisine.
  • Various Lounges/Bars
    - Bar Cruceros

    - Bikini Snack Bar

    - Blue Marlin Snack Bar by the beach

    - Chac Mool Lobby Bar

    - Sports Bar

    - Theater Bar (open only during the show)
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services†
  • Car Rental Services†
  • Children programs
  • Children welcome
  • Children's play area
  • Coffee shop
  • Complimentary wireless internet
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • High speed internet access†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Sundry/Convenience store†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Whirlpool
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach
    The Park Royal beachfront is nestled between two very classy deck and lounge areas and is accessible only through a walkway from the main hotel garden.
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Kids Club offers a pool equipped with water slides and also offers a variety of activitites for the kids such as painting classes, movies, mini theater, different contests and games, handcrafts, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    Deep sea fishing, glass bottom boats, wave runners, open water scuba diving.
  • Pool
    There are 3 pools on-site. The hotel offers three adult & family pools: The main pool is surrounded by beautiful gardens and palm trees, the infinity pool is overlooking the Caribbean Sea and has its own wet bar and the third pool also overlooks the ocean and offers a more relaxed and private atmosphere.
    The hotel features also two Jacuzzis facing the ocean and one kids pool equipped with water slides, located inside the Kids Club. This property also has swim-up bars.
  • Sauna †
  • Shopping †
    On-site access to the Royal Village Shopping Center
  • Spa †
Off-Site Recreation
  • Golf †
    A golf course is located within 5 miles of the property.
On-Site Attraction
  • On-site Entertainment
    Different nightly shows will be performed at the state-of-the-art open-air theatre.
Off-Site Attraction
  • Chankanaab Water and Ecoarchaeological Park
  • Museo de la Isla de Cozumel and San Miguel Downtow
  • San Gervasio Mayan Ruins
  • Punta Sur Ecological Reserved
  • Other Local Attractions
    Downtown stores, local and ethnic bars, restaurants and shopping malls are located within walking distance or within short driving distance.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9371 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Great beach otherwise very poor

    Food was bad. They need to change chefs and food suppliers. Rooms are outdated. But hotel area was clean and green. Good entertainment team. Beach was great. Hot water in shower run well.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Stay away if you have food restriction

    Really hard to find food to eat if you are vegetarian, vegan, don't eat pork, don't do alcohol, gluten intolerance or any other dietary restriction. Food is not labeled when you ask the answers differ depending on who you ask.

    Dec 08, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Local, friendly and elevated!

    Restaurante Frida was amazing! Excellent service and food!! Eddy, Omar, Ricardo, Camerino were our staff!! Highly recommend!

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the Experience We Hoped For

    Unfortunately, our experience at this all-inclusive hotel did not meet expectations. The rooms were quite small and did not resemble the photos provided online. The bathroom had several issues, and the outdated fittings required multiple maintenance visits during our stay. While the food and cleaning staff were polite and attentive, the overall food quality and variety were below average. We also encountered some unprofessional behavior from certain staff members, especially at the front desk and near the pool area. Another downside was that the poolside bar and snack area closed at 6:30 PM, and the other pool bar only offered beer, which felt limited for an all-inclusive property.

    Dec 01, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    First time Cozumel

    Had a great time always found a spot to sit sun or shade. Smaller resort than I am used to but no complaints. The snorkelling was excellent out front as well. Happy friendly service with a smile.

    Dec 01, 2025
Hotel Advisories
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



  • Pet Policy : Pets Not Allowed

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