Resort Details
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2626 reviews
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Aug 16, 2025Doing Zumba by the Pool
It’s was nice! Doing Zumba next Andrea, Alondra, and even Erika. Had so much energy, and they definitely have something for all fitness levels. I got a good sweat in, thanks for all the hard work. :)
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Aug 15, 2025
Alondra
So far it’s good experience. Alondra in the entertainment is so much fun! We danced on some Punjabi songs too which made the entire experience even more fun!
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Aug 15, 2025
Alondra in entertainment department
Best experience ever! Alondra made it so much fun for water activities and dance. We danced on few Punjabi numbers too which made the entire experience even more fun!
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Aug 14, 2025
Fantastic experience!! Greeat value!
Alondra, Andrea and Yoanna from entertainment were fantastic, the water exercises, Bingo and other games were so much fun! ALL the waiters were amazing! Super helpful and nice. My favorite show was the Folkloric Dancers, they were truly talented, fantastic!!! The food was fresh and delicious, soooo much to chose from. The beach is not good for swimming thought (only issue with found). The room was clean, spacious with a really nice patio. We loved it here!
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Aug 12, 2025Never again don’t let the photo fool you
Expedia makes the hotel look amazing. The pool has debris and clumps of fungus floating on top. The drinks don’t even give you a buzz. The staff is on such a tight top with administration you can tell they are afraid. We made a reservation at the outside restaurant. They forgot to add our name. It was like pulling teeth to get seating. The biggest of all is the FOOD. It is TERRIBLE. Our room was clean but out dated Cups garbage around pool are cleaned only in the morning. The food is bad. The food is bad….
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.