Disney's Polynesian Village Resort

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4105 reviews

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  Go to the beach club instead

  Would never stay here again. Really looked forward to this but the resort is so busy. Looks like adding the tower building the facilities are lacking. Pool always busy, capt cook had no seats, foyer very busy and we had to ask to be moved as we were located next to the service yard. When we arrived bell boys didn't offer any assistance with bags, complained but didn't get anything back. Really disappointed - will stick to the Beach club

  Aug 29, 2025
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  If this hotel were anywhere except Disney, it would be empty, or $99/night

  not much to recommend this hotel, other than that is is linked to the Disney parks. First, they screwed up our reservation and we lost our connecting rooms. That is a major issue when you have numerous small children! The food is OK in the better restaurants, but overall, it's like a Waffle House. The rooms are old with thin walls. The material choices suggest that they expect heavy abuse. That is reasonable, but then why does the local Hyatt not need vinyl flooring?? The check-out was a disaster too. We booked a themed breakfast with disney, and realized that we would be very close to our checkout time. We asked for some leeway, and they flatly refused. Not expected on a $30,000 vacation. Truth: if not for the tie-in to Disney, no one would stay here

  Aug 22, 2025
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  A Return to the Magic: my balanced review of the Polynesian

  After a 20 plus-year hiatus, revisiting Disney's Polynesian Village Resort with my family for a week was a really delightful experience. While it's a large resort, the positives significantly outweigh the negatives. Highlights: Immersive Theming: The resort's theming enchanted our kids (especially the fire lanterns at night), making it a standout favourite. The themed rooms and grounds were particularly impressive. Monorail Access: Convenient monorail access to Magic Kingdom and Epcot is a huge advantage, simplifying park travel. Spacious Rooms: Our family of five comfortably occupied a single room, there was plenty of space for everyone Exceptional Pool: The pool area is a highlight, featuring a fantastically themed area with a small beach, slides, and a pool bar. Stringent lifeguard supervision was very welcome. The late opening hours were a bonus. Spectacular Fireworks Views: Watching the Magic Kingdom fireworks from the pool and beach area offered a wonderful view across the lake, complete with synchronised music, High-Quality Gym: The recently added gym is a welcome addition. Friendly Staff: The reception staff were consistently friendly and helpful. Areas for Improvement: Resort Size: The sheer size of the resort leads to busy common areas, particularly at reception and quick-service cafes. This can result in queues, requiring a lot of patience and strategic timing!! If you are seeking a tranquil escape you may find the bustling atmosphere less appealing. Quick-Service Dining: The quick-service cafe fell slightly short of the quality that we had at other resorts, such as the BoardWalk.

  Aug 13, 2025
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  Markedly unimpressive

  This is tailored pretty much for families going to Disney…but the hotel lacks basic amenities like room service. I would much rather stay at the four seasons or the ritz. The resort is also way too busy. It’s just a fake Hawaiian themed hotel and pretty underwhelming. I honestly wouldn’t recommend this place if you are used to 5 star hotel experiences. Disney doesn’t do hotels correctly. The only advantage is the monorail to magic kingdom. The new tower is nice, but the rest of the resort is just “blah.” Also, too many people as well.

  Jul 29, 2025
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  Good stay, lot’s of nostalgia.

  I recently stayed at the Polynesian and had a great time overall, but to be honest, the main reason I’d stay here again would be for the nostalgia and the location. There isn’t much else that really makes it stand out. Going into any Disney resort, you know you’re not getting a true luxury hotel experience, but you are paying those prices. Still, if you manage your expectations and want to stay in the Disney bubble, it can absolutely be worth it. Every cast member I interacted with was incredibly nice and friendly, which made a big difference. The grounds are lush and beautiful, and the Hawaiian music playing throughout the resort really adds to the immersive atmosphere. The whole place leans hard into its classic tiki theme, and it definitely delivers on that front. If you’re into that old-school Polynesian vibe, there’s a lot to love. That said, the resort is crowded. The lobby, walkways, and especially the pools were packed throughout the day. I found the Cove pool underwhelming, and the new tower being built is frankly an eyesore that takes away from the charm of the property. My room was comfortable, and the renovation shows in parts, but it’s also starting to feel a little worn again. Cleanliness could’ve been better. The bed was too firm for my taste, the sheets weren’t especially soft, and while the AC worked great, some of the finishes felt dated. The hallways looked and felt like a motel, cheaply built, worn down, and not really in line with the price point. Some of the building exteriors and stairwells looked like they haven’t been touched in years, which was disappointing. I’ve also stayed at the Grand Floridian, and while it has the same “not quite luxury” feel as most Disney resorts, it’s clearly better maintained and feels more refined. The grounds there are peaceful and elegant, and to me, it felt much more like a flagship resort. With prices usually being similar between the Poly and the Grand, I honestly don’t see a reason to choose the Polynesian again unless someone really prefers the theme. That said, I still had a great stay, it’s a fun, classic resort with unbeatable monorail access and tons of Disney charm. Just go in knowing what to expect.

  Jul 26, 2025