Hotel Promotions
Honeymoon Amenities
Guests celebrating their honeymoon with us will receive a complimentary bottle of sparkling wine and special decoration in the bedroom upon arrival, plus a Welcome letter.

Important information: To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Marriage Certificate must be present at the arrival with a maximum validity of 45 days after the wedding date.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests from Crown Paradise Golden are allowed to enjoy services at Crown Paradise Club, located next to the hotel.

• Hotel facilities
• 3 meals from open restaurants
• Unlimited domestic and selected imported drinks
• Daily activities
• A la carte dining with previous reservations

Important information: Additional information will be provided by the hotel at check-in. Restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 05 Nov 2020 to 19 Dec 2026
Travel Dates: 22 Dec 2020 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following amenities:

• 4 a-la-carte restaurants and optional buffet breakfast
• 5 bars 
• 2 Snack bars
• Unlimited domestic and selected imported drinks
• Disco Nitro with drinks included until 2am
• Live entertainment, night shows, and interactive games some nights during the week at Club Nitro
• Daily activities: aqua-aerobics, water polo, spinning bicycles, yoga, ping-pong, tennis, volleyball, basketball, bingo, pool table, table games
• Gym
• 2 clay tennis courts and one multi-use court
• Free Wi-Fi service
• All hotel taxes and gratuities

Important information: Additional information will be provided by the hotel at check-in. Some restrictions may apply. Subject to change without prior notification.
Applicable Dates:
Booking Dates: 13 Jun 2023 to 19 Dec 2026
Travel Dates: 22 Dec 2023 to 19 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bellavista Cafeteria

    International buffet. Open for breakfast, lunch and dinner. Dress Code:  Resort Casual

  • Los Gallos

    A la carte authentic Mexican cuisine.  Open for dinner.  Dress Code:  Resort Casual

  • Paradise
    A la carte Mediterranean cuisine.  Open for dinner.  Reservations required.  Dress code:  Resort Elegant
  • Salvadors
    A la carte Gourmet Cuisine.  Open for dinner. Dress Code: Resort Elegant.
  • The Breeze
    This restaurant and full service bar has a privileged location overlooking the beach. Don't miss the chance to try our delicatessen style food and delicious sushi.
  • The Grill
    Grill and snacks area by the pool offers a selection of delicious salads, traditional Mexican tacos, hamburgers, pizza and grilled beef or chicken
  • The Pool Bar
    Offering a wide variety of cocktails, wine & beer.
  • The Pub
    Main bar offering assorted domestic and a selection of imported premium brands
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • ATM/Cash machine†
  • Baggage hold
  • Bell staff/porter
  • Business center†
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant†
  • Safe deposit box
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services
  • Weddings are celebrated on the beach or any other area at the hotel. For Packages pricing or more information contact Public Relations at the Hotel.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Outdoor Hot Tub
  • Motorized Water Sports †
    Parasailing
    Water Skiing
    Banana boat rides, this is a third party company located on the beach.
  • Non-Motorized Water Sports
  • Outdoor pool
  • Pool
  • Spa †
  • Tennis court
  • Volleyball
Off-Site Recreation
  • Golf †
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Musical & dance Shows
    Contests & Games
Off-Site Attraction
  • Puerto Vallarta downtown
  • Jungle Tours
  • Swim with Dolphins
  • Other Local Attractions
    Boat cruises to local fishing villages ($)
    ATV tours ($)
    horse back riding tours ($)
    City tours ($)
    Fishing tours ($)
    prices with TMTC local groundhandler at the hotel or at the travel agency booth located at the lobby.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8931 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Dissatisfied

    When we arrived after a long flight and drive at the front desk for check in we were told that only one person was checking in and had to wait for about 45 minutes. A second person behind the desk said they could only help with check outs and called two young girls that were behind us to supposedly check them out but they were actually being checked in and they all laughed at us among themselves. We saw those two young girls the whole time we were there at the resort. The food at the restaurants was horrible! Do not expect any fine dining or good quality drinks. Rooms are worn down! The only thing we liked was our ocean view from our balcony. I do not recommend this resort!

    Dec 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Value, Excellent Staff

    This property was a great value, especially for the ocean front rooms! The service was awesome but the food was average.

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    HONEST Review - barely a 3* - not worth it

    Went with 3 Friends and have been to many All Inclusive Resorts and here is a quick review; Plus - close to Airport; Adult only; Great Service provided by Staff Esp - Antonia (Main Pool) + Daniel Front Lobby who cared + actually try to fix our issues Deltas - the Hotel is very worn and feels like the 70's Show with the expectation that Elvis would actually show up; Certainly not a 4 * barely a 3 * but beds were comfy. Check in took a while and they should have someone but not Anna who cannot speak english; Oceanview actually mean a sliver of oceanview - but overlooking red clay tennis courts in back; could not accommodate 2 rooms next to each other or on same floor or in same bldg; main bathrooms in lobby Broken - could not be fixed for days; most times public bathrooms had paper but dirty; food was ok - Omelettes delicious -great job!; entertainment at night across the street not good; filled with kids from neighboring resort; no live music in lobby bar but only once per week; beach is swimmable but be careful; Restaurants reservations are like a lottery try to book at 9 am but either booked or closed - then if you are lucky to get in - half empty; Very disappointed when you save your $$ for Fun in the Sun and have to wait another year - with the many MX guests I should have learned more Spanish + Bubba Gumps at Airport OVERPRICED 2 shared small plates + 4 beers over $2000 pesos = $160 CAD $ + Tip - YIKES!!!

    Dec 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    From Calgary Canada

    Selection of food and drinks are more than adequate and beach area is very inviting. Okay I know I can submit it Most staff members were helpful and polite.

    Dec 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceeded expectations

    Travelled here November 2025, from Canada. Resort is an older property, but well maintained from everything I saw. Very clean resort, clean rooms. Beds were comfy. I had a suite. Food was top notch, ate at the three restaurants, Paradise, Salvador’s, and Los Gallos. All had great atmosphere and the meals were incredibly good. I especially enjoyed the salmon at Paradise. Book early though for them. Breakfast and lunch buffets were good as well, with a good selection of food. The staff are what made me give 5 stars for this trip though. I have been to several different resorts in a few different countries, some much higher end ones too, and have never found one with as friendly and just generally wonderful staff as this one. Overall, no big complaints, would definitely stay here again.

    Dec 03, 2025
Hotel Advisories
  • AdvisoryIt is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
  • AdvisoryThe Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryWe’re excited to announce the replacement of furniture in all guest rooms, starting December 1, 2025, and completing by January 21, 2026. Work will proceed floor by floor, Monday to Friday, 9:00 a.m.–5:00 p.m., with Saturday limited to furniture unloading. No activities will occur on December 30, 31, and January 1. Thank you for your understanding.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.