Resort Details
- Various Bars- El Abuelo: Lobby bar- Margaritas: Pool swim-up bar- T-Bar: Bar between Toscana and Alebrijes restaurants- Sports Bar: Bar with sports TV and a variety of games (age 18+)- Beach Bar: Tropical beach bar, the perfect spot for relaxing throughout the day- Tequila Bar: Pool swim-up bar- Bar Maloo: Treat your body to a wellness experience at our fresh-made fruit juices bar (alcohol-free). Next to the pool.
- Various Restaurants- El Mercado: International buffet style with a great variety of food. It offers breakfast and lunch in an air-conditionedatmosphere with a gorgeous pool and ocean view.- Bamboleo: Outdoor snack next to the swimming pool in a stress-free scene, offers day and night service.- Creperie: Outdoor delicious sweet and salty crepes with daytime service.- Toscana: Enjoy authentic Italian specialties with the best ocean view in an indoor air-conditioned space.- Alebrijes: Delight your senses with our Mexican cuisine in a pleasant and casual indoor air-conditioned atmosphere.- Catalonia Burgers: Casual dining experience with delicious gourmet burgers on a beautiful open terrace.
- 24-hour front desk†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Car rental desk†
- Currency exchange†
- Disco†
- Exercise gym†
- 24-hour front desk†
- ATM/Cash machine†
- Babysitting†
- Baggage hold†
- Beauty shop/salon†
- Bell staff/porter†
- Car rental desk†
- Currency exchange†
- Disco†
- Exercise gym†
- Laundry Facilities†
- Parking†
- Pool†
- Room service†
- Spa†
- Water sports†
- Wheelchair access†
- Wi-Fi†
† Fees may apply
- Children's program, onsite †Kid’s club with daily supervised activities and specialized staff (10 am to 5 pm for kids from 4 to 12 years)
- Gym †
- Non-Motorized Water Sports †o Introductory scuba diving lesson in the poolo Snorkelingo Kayaks
- Pool †4 Swimming pools
- Scuba diving †
- Spa †
- Tennis court †
- Golf †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3053 reviews
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Dec 10, 2025Great staff but hotel is old and run down. Food was tasty and fresh. Beach is not great. Not enough beach chairs.
The staff is top notch but the rooms are the worst I’ve experienced in Mexico or Cuba. Food is quite tasty and fresh. Beach is not great.
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Dec 07, 2025Child size portions
We had excellent service from our waiter, Angel Gabriel. He was very attentive and helped us with our choices. The mexican restaurant is lovely but the portion sizes are poor! Our starter was larger than our main course. My husband's main course wouldn't have fed a toddler. I know that it's supposed to be fine dining and the food was lovely but there needs to be more of it. Our experience of the hotel has been that if it wasn't for the fantastic staff the place would fall apart. Noisy workmen day and night, no coffee available through the day, air conditioning unit breaking, unruly and drunken guests, expensive spa services just to name a few. I hope that you are paying your staff well and looking after them well because they have made our holiday.
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Dec 04, 2025
Neldy at front desk
Neldy was a great help at the front desk. We are very appreciative of her assistance and attention to detail. The service at Catalonia is exceptional
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Nov 28, 2025
Not impressed
Hotel is nice! BUT don't be fooled about the restaurants mostly unable to book a table in any of them. The steak house restaurant is not available unless you have an upgrade to the hotel next door which is the same hotel. My husband has tried to book a meal for my birthday and it's been impossible so we plan to eat out as for the food in the buffet restaurant it's plain and the same thing every night. Not impressed. When we was told we could not book any table for my birthday they said they would send something special for me! Which did not appear 🤔 lift now out and on top floor 🤔 been out since yesterday have been told they don't know when it will be fixed. Husband is getting over cancer treatment and still having some treatment so stairs are not good for him he gets exhausted easily. They have said we can move to ground floor tomorrow. He feels trapped in room as he can't keep climbing the stairs.
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Nov 26, 2025They poisoned my friend’s life.
They served my friend food she is allergic to despite warning multiple staff members. Incredibly slow response getting me into my room for medication after my key card failed. Like 45 mins. Before that service in the restaurants was very poor. Like not even being served coffee at breakfast. We always tip just FYI.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: 33.425 MXN (Approx. 1.78 USD) (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.