Resort Details
- Akeru Asian
Reservations are required.
Our resort has a place specializing in Asian cuisine, with a select menu based on typical oriental products. - Bars- Plaza Bar
- Beach Bar
- Swim-up Bar
- Lobby Bar
- Pool Bar
- Better Together Bar- Disco Bar - Burger Corner
Open from lunch and into early morning, this is our interpretation of fast food with an extensive selection of dishes you can enjoy all day on an informal and relaxed ambiance while dining in or taking out. Exquisite hamburgers, salads, burritos and snacks prepared with high quality products.
- KM Pizza
An innovative proposal where you will be able to taste all different kinds of pizzas made on a wood oven in a relaxed and fresh ambiance designed to enjoy fun memories with family and friends.
- Lobster House
Reservations are required.
A gastronomic experience, we have selected the best and freshest catch the Caribbean Sea has to offer and brought it to your table. An exclusive oceanfront ambiance and personalized service.
- Mylos
Savor Mediterranean cuisine prepared according to traditional recipes. Food available in the evenings.
No sleeveless t-shirts or sandals are allowed. It is also mandatory to wear long trousers.
- Orale Mexican
Our Mexican restaurant is a must to enjoy traditional Mexican food.
- Rodizio
Reservations are required.
The Rodizio restaurant offers the best selection of products to enjoy Brazilian cuisine.
- Steak House
Reservations are required
A la carte grilled meat specialties (supplements apply for some items).
- The Chef’s TableA la carte, dinner, available only to parties.
- Windows Buffet
The Windows Buffet at our hotel offers a wide variety of international products that adapt to the tastes of all our guests. Also characterized for organizing themed dinners.
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- 24-hour front desk
- 24-hour room service†
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Bell staff/porter
- Child programs
- Children programs
- Children welcome
- Currency exchange†
- Exercise gym
- Game room†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Nightclub†
- Non-smoking rooms available†
- Pool
- Restaurant
- Safe deposit box†
- Sauna†
- Spa†
- Tennis court
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Copier†
- Internet Access†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- BeachBeach club available.
- Children's program, onsite
- Diving †Scuba lessons in the pool.
- Fishing †
- Gym
- Nightclubs †Kviar Disco
- Non-Motorized Water Sports †
- PoolThere are 5 swimming pools & 2 children's pools.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is a tennis court on-site.
- VolleyballThere are 2 beach courts.
- Golf †
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2797 reviews
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Dec 11, 2025Amazing service
I had an amazing experience at sunscape, what especially stood out was Felipe the bartender in the lobby he gave me and my family 10/10 service and he made sure we were having a great time. The food was good and rooms were okay I would return for the service.
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Dec 11, 2025Nice place, however do not pay for a swim-out room :(
The Sunscape Coco is a nice place, the service is ok. However, there was construction right outside near our room all week long from 8:00am til 9:00pm preventing us from enjoying our swim-out room :( It was very noisy and there was a strong fuel smell from the machinery. Very very disapointing. We spent most of our time at the beach. A special thank you to Elvin the beach staff employee who took great care of us all week !!
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Dec 11, 2025
Amazing
Nicolas at sharkys pool bar is amazing!!great service and lets you have an amazing time with amazing bartending skills
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Dec 11, 2025
Vacation
I love this hotel very organized they take care of us very well if you have a problem or a question they are quick to find the best solution for you! Sharkys bar Pool bar server name Nicolas very amazing person 10/10
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Dec 10, 2025Most staff are not helpful and not in a hurry do do anything beach is like a market for venders
Hotel grounds were very clean and tidy. Rooms were very basic unfortunately majority of the staff were either rude or did not want to do anything for you. Getting a drink in the buffet area was near impossible service absolutely shocking. Food in the buffet area very basic and repetitive and was never hot mostly all the food was warm or cold trying to book into the al e carte was impossible unless you pay extra money. I don’t like sitting or swimming in the pool so we sat on the beach most days and I was shocked that so many venders were allowed to come onto the beach and pester you to buy trips’ massages’ beach ware buckets spades cheap jewellery cigars even got asked if I want drugs plus 3 guys walking round with parrots asking 20 dollars to take your own photo with a parrot on your shoulder one day I counted 23 venders on the small area in front of the hotel constantly coming up to you asking if you want to buy from them. We spent 14 days there but was ready to come home after 7/8 days. I’ve been to the Caribbean 8 times and this was the worst place. We Will not return to this hotel
- AdvisoryStudent Groups are not accepted in this hotel. Please note that for the travel period 3/1/21-3/31/21, we require that all guests have at least one minimum 24 year old adult in each room. The hotel reserves the right to deny check-in of any room not complying with this min. age policy
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Right to Refuse Accommodation - This hotel has the right to refuse accommodation to any guest without being liable for any refund or compensation under the following circumstances, including but not limited to, where such action is deemed necessary for safety, when action is unlawful, when action involves a hazard or risk to any guest, and when the guest has committed misconduct on a previous stay.
Dress - For access to all restaurants during the evening a formal dress code applies (men shouldn't wear shorts, sleeveless shirts, sandals).
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.