Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Pool Bar
    - Caribe Lobby Bar
    - Teatro Bar
    - Strikers Sports Bar 
  • Various Restaurants
    Caribe buffet restaurant: 
    Specialising in international cuisine, this restaurant offers an exquisite gastronomical variety to satisfy even the most discerning guests.

    La Fuente Restaurant:
    This restaurant offers varied and exquisite dishes with genuine Spanish recipes to delight the palate of adults and children alike.
    A reservation is required, subject to availability, restrictions apply.

    Restaurant Captain Morgan:
    Grill restaurant located in the area surrounding the swimming pool. Enjoy the delicious sandwiches or the informal buffet without going far.
On-Site Amenities
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • 24-hour front desk†
  • Babysitting†
  • Beauty shop/salon†
  • Car Rental Services†
  • Children's play area†
  • Free parking†
  • Lobby†
  • Lounges/bars†
  • Luggage service†
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Shops and commercial services†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services
  • Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.

† Fees may apply

On-Site Recreation
  • Basketball court †
  • Billiards †
  • Bowling alley †
    Strikers Sports Bar & Bowling Center 
  • Miniature golf †
    Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11066 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Music Rav ruined 3 days

    It would have been nice to been notified that there was a music rav going on in the adults only side. There were such a huge number of people, loud thumping music-could even hear it while snorkeling-the buffets were so full we were turned away from the manager and told to go to another buffet in the resort. There were drunk people walking around at night after the music finally stopped banging on doors. In the morning there was puke on the stairs and glass shattered on the ground. It ruined 3 of our 6 days we were there. Very disappointed.

    Dec 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    4th time here, last time here

    We are here now and I wish I wasnt. Got sick with diarrhea and vomiting, and we haven't left their property, so we definitely got it from their food. Now on a random Thursday night we have to hear VERY loud live music until 1130pm. Horrendous vacation. Why is there live music this loud and not at any of their performance areas? I didnt come here to party, I came to relax. No where on their website did they warn of this bs. This is my 4th stay with Barcelo and I previously recommended it but this will be my last time here. I will also be doing the opposite of recommending it. Also just an FYI in case the person reading this still risks booking here, this was my first time booking directly from their website. Dont. Its cheaper with the other package websites which include the fees up front.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Lack of Communication to get extra money out of you upon check out

    horrible experience overall. they dont tell you you need to check out and get your band personally taken off you by staff or else you're charged and outrageous fee!

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Scammed

    WARNING: They do not return your full hold when you check out, and even the front desk manager says they keep a portion of every customers "hold" because that is "their hotel policy". I lost $300, despite no room charges, no damage, no missing towels. They should call it a "keep" instead of a "hold".

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Heaven

    I went to the Barceló for the Super Bowl of Meditation retreats aka Joe Dispenza 10 day AFU. It was the greatest experience of my life . I witnessed healings upon healings, transformations upon transformations, greatness is in the air. When I was attending my conference I was playing in the pool with the entertainment staff; Lala, Estrella aka The 🌟, the beautiful Mariana, Roberto Juanito , my older brother Jesus, and last but not Least the Great Joseph of many color Robes. The entertainment staff did a tremendous job bringing the heat to water aerobics, water polo , water bingo, Zumba, and many other very fun events. The entertainment staff did a great job bringing Thanksgiving to me with their awesome parade The bartenders did a amazing job led by the stunning Fernanda and many others The dinners were excellent at the Tokyo and Italian restaurants led by excellent management , hosts, and wait staff . Both places treated me like royalty making feel right at home. The jewelers took very good care of me supplying me with one of a kind jewelry and giving me a fair price The trip was amazing. Can’t wait to get back

    Dec 08, 2025
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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