Resort Details
- BotanicaElegant double height atrium setting, serving a creatively crafted Botanical themed Afternoon Tea.
- ESQ.ESQ is nestled on the lower ground floor and provides the perfect atmosphere for guests to unwind and disconnect from the outside world. ESQ specialises in homemade infused spirits exclusively created by our resident mixologists. The carefully selected small plates menu will enhance and delight your tast
- WA-KensingtonW/A Restaurant and Bar takes its name from its former owner, William Alexander and offer a modern touch to classic Belgian dishes. Travelling back from Asia, William Alexander discovered Belgian food and drink and made it a regular stop during his travels.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Air conditioning
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Children welcome†
- Complimentary in-room coffee or tea
- Concierge desk†
- 24-hour front desk
- 24-hour room service†
- Audible emergency alarm for sight impaired guest
Visual emergency alarm for hearing impaired guest - Air conditioning
- Baggage hold†
- Breakfast served in restaurant†
- Buffet breakfast†
- Children welcome†
- Complimentary in-room coffee or tea
- Concierge desk†
- Desk with electrical outlet
- Dinner served in restaurant†
- Early check-in†
- Efolio available to company†
- Elevators
- Exercise gym
- Express check-in†
- Express check-out†
- Family plan†
- Fire safety compliant
- Front desk
- Full service housekeeping
- Hair dryer
- Housekeeping - daily
- Individual Efolio available†
- Interior corridors
- Ironing board
- Kitchenette
- Late check-out available†
- Laundry/Valet service†
- Lobby coffee service†
- Lounges/bars
- Lunch served in restaurant†
- Meeting rooms
- Non-smoking rooms available
- Photocopy center†
- Private bath or shower
- Public area air conditioned
- Room service†
- Safe deposit box
- 2nd lock on guest doors
Audible alarm smoke detectors in guest rooms
Audible alarms in hallways
Audible alarms in public areas
Automated External Defibrillator (AED) on-site
Basic medical equipment on-site
Building meets all current local, state and country building codes
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Complies with Local/State/Federal fire laws
Dead bolts on guest room doors
Electronic room key
Elevator auto recall
Emergency evacuation plan
Emergency exit maps
Emergency info in room
Emergency lighting
Evacuation drills
Exterior doors (except lobby entrance) require key access at night
Fire extinguishers
Fire extinguishers in hallways
First aid available
Frequency of evacuation drills
Guest room doors self-closing
Hard wired smoke detectors
Multiple exits on each floor
Property has elevators
Room windows open
Secondary locks on room windows
Secondary locks on sliding glass doors
Smoke detector in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Staff trained in duplicate key issue
Staff trained in first aid
U.S. Fire Safety compliant
Ventilated stair wells
Video cameras at entrance
Video surveillance monitored 24 hrs a day
Video surveillance recorded 24 hrs a day
Viewports in guest room doors
Visual alarms in hallways
Visual alarms in public areas - Train access†
- Turndown service†
- Valet cleaning†
- Wakeup service†
- Wireless internet connection in public areas
- Copier†
- High Speed Internet Connection†
- Meeting Facilities†
- Wireless Connectivity†
- Wireless Internet Connection†
† Fees may apply
- Fitness center on-site †
- Buckingham Palace
- City Center
- Harrods
- Kensington Palace
- London Eye
- Royal Albert Hall
- Science Museum
- Accenture
- Brookfield Multiplex
- CapGemini
- Cellet
- Challenger Acquisitions
- Cisco
- Deloitte
- EF Student
- Eurizon SLJ Capital LTD
- General Delegation of Quebec London
- Goethe Institute
- Imperial College
- KPMG
- Natural History Museum
- Oracle
- Royal Mail
- Swiss Re Life Capital
- The Geological Society
- The Institute of Cancer Research
- UK Home Office
- Zara - Inditex
- Cadogan Hall
- Kensington Garden
- Victoria Station
- Restaurants
† Fees may apply
Guest Reviews from Apple Vacations Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1378 reviews
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Dec 09, 2025Great atmosphere and perfect service
A lovely hotel with fantastic service. So friendly and nice staff that created a fantastic atmosphere. Perfectly located in Chelsea, a super nice area.
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Dec 09, 2025
Great place in chelsea
had a truly wonderful experience from start to finish. Everything feels beautifully maintained, and the overall cleanliness of the hotel is impressive. The staff overall were friendly, attentive, and professional, always ready to assist with a smile.
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Dec 07, 2025
Mother/Daughter Christmas adventure
Wonderful stay at Queens Gate London! Fabulous staff! Firas, our concierge, was so helpful. Made wonderful recommendations and assisted with transport. Will definitely stay again!
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Dec 07, 2025Good - Anton is great, the bed wasn’t
We had a lovely time thank you. Two things to mention, 1) Anton the bellhop is wonderful - proactively helpful, very kind, and always present. Made a huge difference in the comfort of our stay, 2) I believe somewhere it mentions memory foam beds and the bed in room 521 is certainly old and uncomfortable. Would recommend replacing it.
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Dec 02, 2025
Great for Museums. Has a nice - quality - vibe.
This was a stay where - due to an evening engagement - I spent little time in the hotel apart from sleeping. That said, I really liked the place. Lovely lady on reception, impressive public rooms, good breakfast buffet. The hotel is a well-designed maze of corridors - very narrow and with moody lighting on the ground floor. My room was compact but with a big bed. The room window actually faced into one of the public rooms rather than outside. It’s a 7 minute walk to South Ken tube. Lots of hotels and one decent pub (Zetland Arms) in the immediate vicinity. Handy for museums. It would have been good to have spent more time there - but I’ll look out for it next time I’m booking a London hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Room packages including meals exclude childrens meal charges.
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 17
- Pet Policy : Pets Not Allowed
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