Viva Wyndham Maya

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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids' club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.

Local Phone: 011-52-984-87...
Fax: 011-52-984-873-4646
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
256 Recommend
256 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6955reviews
What to expect

Apple Vacations Traveller Reviews
Viva Wyndham Maya
Oct 24 2017
Accomodations and staff were excellent with beautiful beaches and pools. The drinks were excellent as were the hamburgers, pizza and breakfast. The speciality restaurants were excellent. The main cafeteria type dinning room was without air-conditioning there were overhead fans but it was hot and the food was fair.
Customer Rating: 

Aug 07 2017
The best part of the hotel was the beach. Employees were not very friendly especially when they tried to pitch you the sale of a timeshare with the pretense of explaining the hotel amenities. The food was fair. I have had better food and cocktails at other all inclusive properties. There was no swim up bar or staff bringing drinks out to you at the pool or beach. You had to go make a line to get your own alcoholic or non-alcoholic beverage. 8'm quite surprised at the lack luster service. I will say that the hotel was clean and the rooms were cleaned at least 2x per day. They even disinfect mattresses which was a big plus. The beach area was perfect.
Customer Rating: 

Excellent Resort
Jan 10 2017
We had a great experience at Viva Wyndham Maya. Very clean maintenance, friendly staff, amazing food and drink selection, and entertaining evenings.
Customer Rating: 

Viva Wyndham Maya
Oct 04 2016
Hotel staff was excellent and always helpful.
Customer Rating: 

May 25 2016
The only complaint I have is the rooms on the site are not the rooms you get. You have to belong to the Hotel's "club" to get the nicer rooms with extras, like coffee pot. Micro wave and mini bar. The hotel was clean and staff was friendly. Always something going on to keep you entertained . We will return!
Customer Rating: 

This resort is just okay
May 09 2016
This resort did not give me a vacation feel. First off, we were limited to 2 complimentary reservations for the restaurants on the resorts. After the 2 complimentary reservations had been used, we had to go back to guest services between 2pm-3pm to see if there were other openings for restaurants on a daily basis. This was such a hassle and felt like such an inconvenience. Secondly, our toilet in our bathroom stop flushing and maintenance did not come to fix this issue until after making a request twice. Thirdly, the housekeeping failed to leave us face towels the entire time we were there(which was 5 days). Not to mention that 2 of those nights we were not provided with the large towels either. Therefore we had to ask housekeeping while cleaning other tenant's rooms if we could get towels, which was also irritating. The room felt moist and not very comfortable and soothing. This resort did not give me the full vacation experience as I intended to say the least.
Customer Rating: 

We love Viva Wyndham Maya!!!
Mar 22 2016
This was our 2nd trip to Viva Wyndham Maya. The Service and staff are excellent and the beach, pool, and facilities are extrememly clean and well taken care of. We will gladly visit here again.
Customer Rating: 

Nice Resort
Mar 21 2016
This is a very nice (all inclusive) resort. The room was nice although a little noisy. The hotel services were very adequate. I was surprised that there were no wash cloths. Had to use a hand towel for that purpose. The food was generally good. Enough selection to please most tastes. The Ala Carte restruants were very good.
Customer Rating: 

Dirty...Worst FOOD ever...people SMOKING everwhere
Mar 21 2016
This is the worst resort I have EVER stayed at. From the moment we checked in it was awful. The front desk staff was rude. We were put in a downgraded room from what we paid for (and not reimbursed) because we wanted a king size bed (which we requested ahead of time and I doubled check we were going to have prior to our arrival). No elevators and people smoke everywhere. The rooms are VERY small, dated, linens are rough, pillows are small, and beds are old, squeaky and disgusting. Some bathrooms are updated which was my saving grace. But, limited towels with no shampoo or conditioner. Bring your own. Expect to be haggled for everything. Nothing is really "free". They are always trying to upsell you and depending on who you talk to, you will get a different price for everything. I think most employees are getting some kind of kick-back...even the taxi drivers. This is hands down the worst food I have ever encountered at a hotel and I travel A LOT. It's virtually impossible to get a reservation at one of the "nicer restaurants" which they only seat at 50% but don't worry, its not worth the wait. It's the same food just plated differently. Oh and the wine tastes like vinegar and the meat look like SPAM. Several in our group got sick. I stayed away from all dairy, fruits and vegetables (anything washed with water) and was ok but I STARVED. The nicest people are the bartenders and employees who work around the pool. Drinks are OK...very watered down. Expect long lines for a drink. We booked through Apple Vacations and they rated this 4 apples...It's barely a 2 star resort. On a positive note, the beaches are beautiful and guests (if you don't mind a fairly foreign crowd) were friendly. Wyndham should be ashamed to have this resort in their portfolio. After this, I will probably not ever stay at another Wyndham resort. Very disappointed. DO NOT WASTE YOUR MONEY ON THIS HOTEL.
Customer Rating: 

Awesome vacation
Mar 04 2016
We loved the resort and staff, had a great vacation there!
Customer Rating: 

It could be better
Jan 05 2016
Buffet is decent, but restaurants on site is excellent for food quality and service is excellent. Only 2 bars, no cocktail servers at lobby bar, only 1 beach cocktail server, no poolside servers. Hotel staff is courteous, maid service is excellent, massage service is excellent. Service in buffet breakfast is excellent.
Customer Rating: 

TripAdvisor Traveller Reviews
new to resort
meangrandpa76, Cleveland, Ohio
Thu Mar 15 05:23:41 EDT 2018
This is a new stop for us and we had a great time food was good rooms were OK beach was fantastic,very clean they did speak a lot of English ,pool activities were also good ,plenty of chairs,booze was up to par complaints here .

Was okay
ToolGal, Calgary, Canada
Mon Mar 12 17:21:39 EDT 2018
I have been meaning to submit this review for a long time; however, kept forgetting to do so. Not sure if this lateness is even going to help anyone now as perhaps some of these items have resolved since I was there in Feb 2016. I absolutely loved the beautiful beach!! Really enjoyed the activities that we did manage to partake in -- in particular the Trapeze. Only regret is that we never did it until they last day, so couldn't experience it again. I, personally being a bit of a bug-o-phobic, loved that I never saw any bugs. Loved the shower - nozzle and pressure both were great. The Seraques were adorable. The specialty restaurants (Portofino and Xua-Ha were both delicious). The food at the buffet was also good. Two staff that deserve above and beyond mention are: Luis (dining room - buffet); and the bartender/morning cappuccino maker (Eder). As well as the young fellow who squeegeed the pool area and general clean up (unfortunately did not get his name but he was great). The website says there is a coffee maker in the room -- not so. Which is too bad, as trying to get a normal black coffee seemed to be a challenge every morning. Some mornings it was out in the main area and other times it was not. I most certainly agree with others reviews on the Internet (or lack thereof) which was entirely frustrating not to mention very costly as I found out once I had returned home. In regards to the temperature, our room didn't seem to matter what we set it at, was freezing no matter what, so we turned it off completely. If they were to replace the lumpy pillows they have, I am sure all their guests would get a much better sleep. From (Feb 2016 – Dec 2017) was still suffering from my first night there with a torn rotator cuff whether from a poor pillow/sleep position, pulling luggage the day before, or a combination thereof, and really do not have any fond memories due to that circumstance. As a former smoker however; this is a smoker’s paradise, as you can smoke anywhere on the complex with the exception of in the actual rooms. Now being a non-smoker, I was very disappointed that there were no dedicated smoking areas for those guests who do not like being around cigarette smoke. Never ever thought I would be one of “those” non-smokers; however, even as a smoker, I hated the smell of smoke and being around it; and, even more so now as a non-smoker. Being vertically challenged myself, I could barely wash my face and brush my teeth, really not sure what families with small children do. Unless they provide a step stool to reach the sink. I am only 5’ tall, but the sink came up to my ‘girls’ and I almost had to be on my tippy toes to spit in the sink when brushing my teeth. If you missed the buffet hours, they locked the door at the exact moment; therefore, make sure you’re on time if you want to eat in the dining room as opposed to pool side, or else you will have no other choice. I wonder if I would have any different views of this resort had I been accompanied by different people when we were there. I was with a bunch of co-workers; however, I rather doubt it.

Good Value
641brian, Vancouver, Canada
Mon Mar 05 14:36:31 EST 2018
Better than we expected, unlike other all inclusives in this price range it was easy to get food and drinks, and not a goon show with drunks everywhere. This is a beautiful resort. Family orientated. The main pool was a bit of a gong show but the adult only pool has a great ambiance. We found the staff pretty good here in all locations. Many have trouble with English, would think many get recruited off to more expensive resorts where the tipping would be better. Bad reviews on here are from people that would expect a 3000 dollar vacation for 1500. this resort is good value. But if you want steak and seafood and beach service spend more somewhere else. The room matters, some areas of the resort are much quieter than others.

Yes! We came back!
Judith M,
Sun Mar 04 13:17:57 EST 2018
We came back to the Viva Wyndham Maya from 29th January to 5th February 2018.Our second visit. Another seven days spent at this hotel, some changes to the lobby and it looks fantastic. Staff remain friendly and efficient. It was good to see some familiar faces from last year. Food remains good at the buffet,always being replenished. There was always a lineup for pizza at the pool buffet. It was Fantastic pizza and made freshly in front of you. The Sunwing Representative, Julia ,was excellent and well informed. We went on a fabulous trip to Coba. Thank you to all the staff who made our trip memorable. Again a perfect stay. Jude..Winnipeg

Very disappointed!
dude-dudette2012, Brainerd, Minnesota
Tue Feb 27 03:19:44 EST 2018
We are here for the second time and brought friends because we enjoyed our first visit so much but what a disappointment! Usually hotels try to improve their service-not this one. This is an all inclusive resort in a country where you can't drink the tap water and we are forced to purchase it. Signs on the filtered water dispensers say we are not allowed to fill our bottles. Pathetic and cheap. Isn't water a necessity of life, not a luxury? Swim up bar has been removed. No wait staff on the beach. Cold showers. No wash cloths in the room. The resort is next door is the RIU and I watch wait staff bringing around trays of drinks for their guests. We have stayed at the RIU three times and were never disappointed. We will go back to the RIU. Viva Wyndham is going down the toilet. These are just the things we are unhappy with so far and we have only been here 48 hours. Stay tuned.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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