Cancun

Viva Wyndham Maya


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

2019 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids’ club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-4646
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Golf: NEARBY
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. This hotel will eliminate plastic straws. They will be replaced with biodegradable straws. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
ROOM TYPES
SUPERIOR DELUXE
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR SINGLE WITH CHILD
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR ROOM OCEAN VIEW
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
256 Recommend
256 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7372reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Resort ok but will try other resorts next time
DONETTA H.
Nov 10 2018
The better restaurants were excellent, but the buffet was just ok. The staff was not helpful at all and not friendly at all either. This resort was very clean though. The beach front was well maintained and gorgeous. When we go back to this area, will find somewhere different this time. Also too far away from the airport. Took us 1 hour and 45 minutes to get from airport to the resort. We paid extra on the way back to the airport and still took 50 minutes.
Customer Rating: 

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Viva Wyndham Maya
VIRGINIA W.
Oct 24 2017
Accomodations and staff were excellent with beautiful beaches and pools. The drinks were excellent as were the hamburgers, pizza and breakfast. The speciality restaurants were excellent. The main cafeteria type dinning room was without air-conditioning there were overhead fans but it was hot and the food was fair.
Customer Rating: 

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MICHELLE Z.
Aug 07 2017
The best part of the hotel was the beach. Employees were not very friendly especially when they tried to pitch you the sale of a timeshare with the pretense of explaining the hotel amenities. The food was fair. I have had better food and cocktails at other all inclusive properties. There was no swim up bar or staff bringing drinks out to you at the pool or beach. You had to go make a line to get your own alcoholic or non-alcoholic beverage. 8'm quite surprised at the lack luster service. I will say that the hotel was clean and the rooms were cleaned at least 2x per day. They even disinfect mattresses which was a big plus. The beach area was perfect.
Customer Rating: 

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Excellent Resort
ASWANI V.
Jan 10 2017
We had a great experience at Viva Wyndham Maya. Very clean maintenance, friendly staff, amazing food and drink selection, and entertaining evenings.
Customer Rating: 

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Viva Wyndham Maya
JOE R.
Oct 04 2016
Hotel staff was excellent and always helpful.
Customer Rating: 

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DONALD L.
May 25 2016
The only complaint I have is the rooms on the site are not the rooms you get. You have to belong to the Hotel's "club" to get the nicer rooms with extras, like coffee pot. Micro wave and mini bar. The hotel was clean and staff was friendly. Always something going on to keep you entertained . We will return!
Customer Rating: 

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This resort is just okay
VICTORIA W.
May 09 2016
This resort did not give me a vacation feel. First off, we were limited to 2 complimentary reservations for the restaurants on the resorts. After the 2 complimentary reservations had been used, we had to go back to guest services between 2pm-3pm to see if there were other openings for restaurants on a daily basis. This was such a hassle and felt like such an inconvenience. Secondly, our toilet in our bathroom stop flushing and maintenance did not come to fix this issue until after making a request twice. Thirdly, the housekeeping failed to leave us face towels the entire time we were there(which was 5 days). Not to mention that 2 of those nights we were not provided with the large towels either. Therefore we had to ask housekeeping while cleaning other tenant's rooms if we could get towels, which was also irritating. The room felt moist and not very comfortable and soothing. This resort did not give me the full vacation experience as I intended to say the least.
Customer Rating: 

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We love Viva Wyndham Maya!!!
BRAD P.
Mar 22 2016
This was our 2nd trip to Viva Wyndham Maya. The Service and staff are excellent and the beach, pool, and facilities are extrememly clean and well taken care of. We will gladly visit here again.
Customer Rating: 

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Nice Resort
ROBERT B.
Mar 21 2016
This is a very nice (all inclusive) resort. The room was nice although a little noisy. The hotel services were very adequate. I was surprised that there were no wash cloths. Had to use a hand towel for that purpose. The food was generally good. Enough selection to please most tastes. The Ala Carte restruants were very good.
Customer Rating: 

TEST
Dirty...Worst FOOD ever...people SMOKING everwhere
HEIDI M.
Mar 21 2016
This is the worst resort I have EVER stayed at. From the moment we checked in it was awful. The front desk staff was rude. We were put in a downgraded room from what we paid for (and not reimbursed) because we wanted a king size bed (which we requested ahead of time and I doubled check we were going to have prior to our arrival). No elevators and people smoke everywhere. The rooms are VERY small, dated, linens are rough, pillows are small, and beds are old, squeaky and disgusting. Some bathrooms are updated which was my saving grace. But, limited towels with no shampoo or conditioner. Bring your own. Expect to be haggled for everything. Nothing is really "free". They are always trying to upsell you and depending on who you talk to, you will get a different price for everything. I think most employees are getting some kind of kick-back...even the taxi drivers. This is hands down the worst food I have ever encountered at a hotel and I travel A LOT. It's virtually impossible to get a reservation at one of the "nicer restaurants" which they only seat at 50% but don't worry, its not worth the wait. It's the same food just plated differently. Oh and the wine tastes like vinegar and the meat look like SPAM. Several in our group got sick. I stayed away from all dairy, fruits and vegetables (anything washed with water) and was ok but I STARVED. The nicest people are the bartenders and employees who work around the pool. Drinks are OK...very watered down. Expect long lines for a drink. We booked through Apple Vacations and they rated this 4 apples...It's barely a 2 star resort. On a positive note, the beaches are beautiful and guests (if you don't mind a fairly foreign crowd) were friendly. Wyndham should be ashamed to have this resort in their portfolio. After this, I will probably not ever stay at another Wyndham resort. Very disappointed. DO NOT WASTE YOUR MONEY ON THIS HOTEL.
Customer Rating: 

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Awesome vacation
MAUREEN S.
Mar 04 2016
We loved the resort and staff, had a great vacation there!
Customer Rating: 

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TripAdvisor Traveller Reviews
Had a great time there..never been to Mexico before
vegaman51, Toronto, Canada
Sun Dec 09 11:55:49 EST 2018
Good was much better than Cuba and we could walk to town Sea weed on beach in morning in October but they cleaned it each day Cozumel was very close so next time I would like to stay on that island Food was very good and we enjoyed our holiday in mexico

The best cacation of my life!
Kelli W, Independence, Kentucky, United States
Mon Nov 26 05:07:31 EST 2018
I cannot say enough about how amazing our stay was at this resort! The staff is out of this world amazing! The cleaning staff was impeccable. My son did trapeze every single day and learned a new trick every day. The trapeze crew were so incredibly talented and the nicest people you will ever meet. They were so excited when my son caught on! The entertainment staff was amazing. The dancers are so talented. The location is incredible. I did not want to come home at all! We have a group of 10 celebrating my 40th birthday and we all loved every minute we were there.

Much better experanice our last two trips to this Resort.
Heathern, MI
Wed Nov 21 08:11:48 EST 2018
Due to the service several years ago at the front desk I down graded it from a 4 to a 2...Last few trips much better..Back up to a rating of a 4... This resort is more like a beach pool environment....Not what I would call a spa resort...The food is all out for you to make that 5 star plate if you cook or have a good since of how you like to put a wonderful lunch or dinner together. That is never a problem.

Family vacation 2018-Fantastic time at Viva Wyndham again!
Lori Z, Nobel, Canada
Sun Nov 11 12:31:58 EST 2018
Again, a 12+ hour travel day for us., but totally worth it! From the shuttle bus driver to the hotel staff-all extremely helpful and friendly. George at the reception desk went above and beyond for our party of 8. Our four rooms and the resort were very clean! I was again impressed with the staff at this Viva Wyndham resort.The entertainment staff went out of their way to include our family in activities. The main attraction for our family was, again, the trapeze. Erica Mondellini, Mauricio Segura & Marco Sanchez were absolutely wonderful. They were knowledgeable and very professional, yet friendly. They were sure the people trying the trapeze were safe and tried their best to train them. Jesus manned the archery station. He was so friendly and funny. He also took us on the catamaran. What an experience! He really knew how to handle the watercraft. We had a fabulous time with Jesus. The staff all work very hard and are very friendly and professional, yet they weren't afraid to get personal and really get to know the visitors. Again, the entertainment staff made a special effort to learn our names. Jorge & Miguel were the life of the party for sure! The best part of the vacation for me, was the moment I saw Sous Chef Manuel Munoz Vergara by the snack bar. I had no idea he would be there! From the moment he recognized us, he made an extra special effort to make sure we all dined in comfort and pulled out all the stops at the a la carte restaurants we dined at. He spent lots of time with us at the restaurants and made sure the food was enjoyed by everyone. I honestly have never dined better anywhere else. The dishes prepared under Sous Chef Manuel Vergara's supervision were creative, fresh delicious and prepared to perfection! The meals were always served in a timely fashion and exceeded all my expectations with their absolutely beautiful presentation. There were always several dishes to choose from on the menu. sous Chef Manuel Vergara made us all feel very special and welcome. We thank you, Chef, from the bottom of our hearts xo we miss you already! (your Canadian family ;) . The beaches were beautiful and the ocean was awesome! Warmer than I expected. The show we enjoyed the most was the trapeze night. Incredible performances by Erica, Mauricio and Marco. The ATV excursion was a ton of fun for my kids. There were a lot of choices for excursions and even more activity options. I would never hesitate to recommend this resort! Congratulations, Viva Wyndham Maya. You have chosen a wonderful staff. The only thing I would change about the resort would be to add Air Conditioning to the Buffet (it was pretty close to being unbearable, and it was their fall season! and ensure All of the a la cartes have it as well. I was unable to load pictures onto this review unfortunately.

Italian and Mexican Restaurants in the Viva Wyndam Maya
diplomatlimo, west falls,new york
Sun Nov 11 10:38:30 EST 2018
While staying at the Viva Wyndham Azteca we had the pleasure of eating at the Viva Wyndham Maya sister hotel of the Azteca. We had very fantastic dinners at both the Italian Restaurant and the Mexican Restaurant,. The Italian was very luxurious and the food was fantastic, You felt like we were in a fine dining restaurant. the service was superb as well as the food. The Mexican restaurant was casual with a true Mexican flare. From the décor to the food it was excellent. The waiters were fantastic and their attire made you feel you were in a true Mexican atmosphere. If staying either at the Azteca or Maya, don't miss out on those restaurants. Delicious and had a fantastic time.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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