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Viva Wyndham Maya

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of domestic sparkling wine, hors d'oeuvres tray, fruit basket, two t-shirts, a 7"x4" picture, and room upgrade (based on availability; minimum 3-night stay; package is additional to the all-inclusive package; couples must have been married within past six months and present a marriage certificate).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids' club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.

Local Phone: 011-52-984-87-34
Fax: 011-52-984-873-4646
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
Two queens for single adult and child, Balony with garden-view, Satellite TV, Phone, Room safe, Bathroom tub/shower, Hairdryer. Adjoining rooms and cribs available upon request.
Other Amenities -
Air Conditioning
Room Safe
1 King bed, ocean view, a/c, satellite TV, bath with shower, hair dryer, terrace with jacuzzi, in room safe ($)
Other Amenities -
Air Conditioning
Room Safe
Two queen beds, Balcony with ocean-view, satellite TV, Phone, Room safe, Bathroom with tub/shower, Hairdryer. Adjoining rooms and cribs available upon request.
Other Amenities -
Air Conditioning
Room Safe
Two queen beds, Balcony with garden-view, Satellite TV, Phone, Room safe, Bathroom with tub/shower, Haridryer. Adjoining rooms and cribs available upon request.
Other Amenities -
Air Conditioning
Room Safe
Two conecting rooms, Two queen beds in each room, Balcony, garden or ocean-view, Flat screen TV, Phone, Room safe ($), Bathroom with shower, Hairdryer, A/C, Wii and XBOX games included in the price.
Other Amenities -
Air Conditioning
Room Safe
Two queen or 1 king bed, Balcony with garden or ocean-view, Modern decor, Phone, Room safe, Bathroom with marble vanity, double sink & jacuzzi tub, Flat screen TV, Hairdryer. Adjoining rooms and cribs available upon request.
Other Amenities -
Air Conditioning
Room Safe

There is a $2 per day charge for the use of the safety depsoit box.
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities

Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
197 Recommend
197 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4905 reviews
What to expect

TripAdvisor Traveller Reviews
Worst experience in my life!
Helen Y,
Thu Oct 01 17:47:06 EDT 2015
I had booked my reservation to stay at the Viva Wyndham Maya back in March. When we landed on September 20 with my group of 6, we were very excited to be there celebrating my partner's birthday. We were dropped off by a shuttle to the resort. Upon our arrival, we were not greeted with drinks (which was strange because years prior when we visited ANY all inclusive resort, welcoming drinks were offered). When the 6 of us checked in, ALEJANDRO from the front desk said 'I have good news and bad news. The good news is we are upgrading you and will give you $50 to spend in our gift shop. The bad news is we are completely booked and sending you to another hotel.' After putting all inclusive wristbands on us he wanted us to sign a form that we we would not accept any other comps. Our group sensed this was shady and refused to sign it. We refused whatever they were offering us because we were supposed to stay there. Then they called us a cab and tried to grab our luggage. We all asked for an explanation and told them to stop touching our luggage. We received no explanation. I called Wyndham corporate and explained our situation. They told me to not sign anything and that we would be compensated. That it would take a couple of days. She advised us to go to the other resort so we would at least have rooms. We did not have a choice. We booked this resort through bookit.com in March and could not believe what was happening. I will continue this review on the Viva Wyndham Azteca area. That is where they sent us. A resort for couples and senior citizens. Games were Bingo and Zumba. No water sports, no pool games, etc. We had to walk 4 resorts to get back to the Viva Wyndham Maya everyday to enjoy any games or shows. We SHOULD HAVE HAD 3 ROOMS that we had booked. More>

Go and visit this hotel you wont be dissapointed
Jorge G, Libertador General San Martin, Argentina
Wed Sep 30 14:58:29 EDT 2015
We stayed in this hotel for 13 days. It was really an amazing stay. * Check in: Could be better, is the first impression and it was not the best, I was traveling with my wife and two childs (4 and 1 year old). They give us a card to be exchanged for daily beach towels, but they only give us three, not forr, it seems that the baby doesn´t need one ¿?. The front desk was an old man that doesn't seem to be animated to explain us how the hotel works, restaurant hours, main activities etc. I hardly recommend to go with the guest services guys which are nicer and will explain you about everything. * WiFi: This is really a topic the hotel needs to improve. Only offers free wifi at the lobby and at the main square, but connection is really bad. * Room: The room was comfortable enough for us, with two queen beds, a 32 inch lcd tv (really bad cable tv options) and nice room size. Temperature control was great, the room always stayed cooled. The pillows were not very comfortable, we needed to ask for more to the front desk. There is no minibar or refrigerator available. Room decoration is nice. Overall is not the best room I´ve stay but it was average and was ok. * Cleanliness: One of the highlights points, everything looks really clean all the time, dinning places, the bar, the swimming pool, everything! You will see people cleaning all the time! The room and bathroom were also very very clean. * Dining: You have 4 a la carte restaurant in this hotel and also you can use the restaurant of the Viva Wyndam azteca, which is located at 10 minutes walk. A la carte restaurants were great, specially the Italian at the Viva Azteca and the Mediterranean at the Viva Maya. Food were incredible there. Then you have the Buffet restaurant, a smaller one located near the main pool (please try the burgers!) and the main one called "la terraza" The food in this buffet restaurant was very tasty! every night have a "country" night and you can find food related with that country (like Japan=Sushi Italian=Pasta and Pizza etc). So food is really good and other of the Hotel highlights! * Entertainment: there is a night show every night which is really wonderful, the entertainment staff are great, they organize fun and different activities during the day (from Bingo to beach voley torunaments). * Kids club: for parents this is really important, so read carefully. Our experience with the kids club COULD NOT BE BETTER!! they're open from 7am to 10 pm, and are for kids between 4 to 12. They organize different activities during the day within the whole hotel not just in the kids club. They take the kids to the beach, if the sea is nice, they put them a life jacket and give them a kind of small surfboard. So it is completely safe for them. They have a swimming pool (30 cm deep) in the kids club. they also take the children to breakfast, lunch and dinner. Our son love it, the girls who care the children are lovely, a big big thanks to them. * Beach: It have a great beach, with a lot of deck chairs and beach umbrella, you always will find a spot. You could find lot of seaweed, but this is not related to the hotel at all, every day the county clean the beach (early in the morning). So, is not the most luxury hotel in riviera maya, not at all, but is a great hotel, specially for the price, there is no way to be disappointing if you choose this hotel, if you are not sure, don´t think it, go for it! I hope to be at this hotel again. More>

Average hotel but good position for getting about.
Louie7oaks, Sevenoaks, Kent
Fri Sep 25 04:53:08 EDT 2015
Having been to Playa Del Carmen before, and quite close by, I think I'm able to give a fairly good but quick summary of the Wyndham Maya. I wouldn't rate it above 3 star. The comments about the food being plain and repetitive are well founded. Seeing casseroles and vegetables from dinner the night before being served up for breakfast the following morning isn't something I really want to see. The a La Carte restaurants were a lot better, and I enjoyed my visits there. There are problems with weed on the beach at the moment, but it's not the fault of the hotel and you can easily swim out a little way and enjoy clear water. The staff were mostly cheerful and attentive, but I agree that the first impression you get at check-in could be a lot better. All in all you get what you pay for ....mostly. I think it's a bit of a con charging guests for the use of the room safe. The corridors are very noisy at night when guests are returning, but we solved this problem by using ear plugs! We didn't stay up to watch the entertainment as most days we needed to be up early for diving, snorkelling or excursions which we organised ourselves. And so should you! Simply go into town (a cab is 90 pesos from the front of the hotel.) Don't pay in dollars, as the cabbies don't give you a fair rate of exchange. When you get into town simply check out all the deals you can get for whichever excursions you are interested in. I would thoroughly recommend Xel-Ha and snorkelling in Cozumel. Getting the ferry over to Cozumel is very easy, but always get a one way ticket so that your return time is flexible. If you're prepared to be a little adventurous and not to rely on the over inflated prices for excursions offered at the hotel you can have a great time without spending a fortune. And the one "Must do?" Get yourselves into Akumal early in the morning (400 Pesos by taxi or 35 Pesos each in a collective from Playa!) to go snorkelling and swimming with turtles and rays. Hire snorkelling equipment if you have to but DON"T be fooled into thinking you need a guide. Simply swim out into the bay in the marked out area and have the time of your life for nothing. More>

Have a read, honest review!
Bluejuandangoe, Birmingham, United Kingdom
Wed Sep 23 15:03:05 EDT 2015
Hi Folks, OK, so go get a cup of tea and take a 10 minute rest sit down and I'll tell you all about the Viva Wyndham Maya. So this is probably coming to you through rose tinted glasses as from the moment we arrived, we had the lovely surprise of a free upgrade to the Vista room with Jacuzzi balcony. We read some reviews prior to arriving at the hotel so were a little apprehensive. So, to put your worries at ease I'm going to go through some of the negative reviews. Jessica633 said the staff took something from the room. In our experience the staff were friendly and on a couple of occasions we left money (only small coins) lying around and they wouldn't even take them. Elena F, there is an adults only relaxation pool, which is situated at the front of the hotel by the Gym. OhioCandy1, the internet connection is poor I have to agree with that. However, we paid for the premium and this was reasonable even by the main pool, which is a fair distance from the lobby. I don't really think the hotel is to blame for a bat passing you. I actually enjoyed watching the bat at night time. You don’t really see many bats like that in the UK. I also read a couple of people complaining about the seaweed. Firstly, how is this the hotels fault? From my balcony I sat and watched the tractor from 6am clearing the seaweed every day. They work incredibly hard to keep the beach clear. Bev B, you are correct, the do only supply you with on bottle of water. However, there are signs all over the complex explaining that they are trying to be “green” and ask you to refill your bottles. There are water stations at various locations throughout the resort so even if you loose your bottle you can help yourself to glasses of water. They also ask you to refrain from using straws to help with keeping the resort “green”. The main buffet dining area was warm, but think about it, the hotter people are the less they eat. Its a business after all. The staff worked really hard to keep the cold food cold by constantly topping up the ice compartments. The to be honest, the food was genuinely really tasty, definitely the best all inclusive food we've ever had. As for the shampoo, who doesn’t take shampoo on holiday, its nice of the hotel to provide anything at all. Plus, our room had separate shampoo and the green shower gel. The final review I’d like to comment on is sdean999. At no point were we even aware of the hotel renovations next door, but that could be because we had the furthest room away. You say “The 'ocean view' was 80% obstructed by palm trees” well to be honest I have laughed and laughed about this and it became the theme of our holiday. Obviously, coming from Harlow you are used to looking at Perma tans, Fake eye lashes and the M25, so the beautiful palm trees swooshing in the Caribbean breeze is clearly the worst experience and I can clearly see how this ruined your entire holiday! This really is the pettiest of complaints I ever heard. I could go on forever correcting the bad reviews, The Animation team were excellent and never stopped, the staff in the dining areas were fantastic, and Eduardo in the Pool bar was totally amazing. In ten days we could visit 4 of the a la carte restaurants and we can highly recommend the Mediterranean and the Mexican they were truly delicious. Don't believe the haters, go and try it, you wont be disappointed. More>

Great time! Great place....not a huge fan of the entertainment
Rachel M, London, United Kingdom
Wed Sep 23 02:07:21 EDT 2015
I was here for a big reunion with some friends and loved every second. I have stayed at some all inclusive resorts before so knew a little of what to expect. Check I was pretty quick and a nice man helped us getting our bags to the room. Our room was huge, with an amazing bathroom (jacuzzi bath and big shower) and backed onto the adult only pool. The food was delicious and had a huge range to choose fro , I loved the omelettes in the morning More>

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
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