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Viva Wyndham Maya

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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids' club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

During the travel dates 09/05/16  10/15/16, Viva Wyndham Maya will be renovating the La Cantina and La Placita bars.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.

Local Phone: 011-52-984-87-34
Fax: 011-52-984-873-4646
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities

Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
234 Recommend
234 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5686 reviews
What to expect

TripAdvisor Traveller Reviews
Great option for a nice family holiday
Mon Jul 11 13:48:38 EDT 2016
It was my first time at an All-Inclusive resort, so I'm pretty satisfied with the service overall. The room was excellent (I stayed in the member's area). I think the best thing to highlight is the animation team. They're great! More>

Great for families
Mon Jul 11 11:31:45 EDT 2016
We have stayed twice at this resort. Both times we were there in March for spring break, 2014 and 2015 Rooms: Very clean, beds are a bit hard and the bathrooms were updated. We had a superior room with partial ocean view close to the swimming pool. There are no coffee makers in the rooms but the beach bar has a cappuccino maker and they were good. On the second trip I took a travel coffee maker with me and that was way more convenient than going up to the buffet or to the bar.. Beach/Pool: The beach front is amazing and the pool was a good size. They have a toddler pool at the back near the lobby. Its self-service around both pool and beach. I did see the towel game going on for chairs but on my second trip I paid the extra for the gold bracelet which had a section just for that and had no problem finding a lounge chair and a palapa for shade. Activities: This is a great resort to take children and teenagers, the entertainment staff work so hard and there was always something for the kids to do. The shows were good some were a bit cheesy but they work so hard at it and the open theatre was lovely. Food/drinks: The wine is awful and some of the drinks were watered down, but you could let the bartenders know and they would fix them. The food is not the greatest, on our first visit we made the three reservations you are allowed for the restaurants but found them no better than the buffet, so were not worth the hassle. The pizza made fresh at the pool was very good and the afternoon buffet by the beach had some very good cerviche. You can find some decent dishes to eat once you get to know what and when they put things out. Service: The hotel is very lucky to have so many great people working there. The maids did an excellent job, and all the staff that cleanup around the pool and beach area. The young adults that run the activities are amazing and we loved the Zumba class. Viva Azteca: The sister hotel is about a 10 minute walk up the beach, we went there to have a look around and get a drink, it was ok. There seemed to be more adults at that location. I did meet several other guests that would go for dinner over there and they said the seafood was good. Tipping: We do tip often and if you do too, I suggest bringing US singles with you. For the price of this hotel you really get a good deal, especially for families. Not sure I would recommend it for couples wanting a romantic vacation. I would return to Viva Maya! More>

I can't believe I went back!!
Nancy W, Cincinnati, Ohio
Thu Jul 07 10:26:14 EDT 2016
This was our second trip to the Viva Wyndham Maya. After our first 10 day visit in 2014, I was certain I would not return but with such a bargain I could not pass it up. At least I knew what to expect for our party of 8. Also, being a Wyndham Platinum Rewards member does nothing for you while on this All-inclusive since I booked through the airline employee travel benefits. When I booked our reservations, I requested for the rooms in the 3000 building, during check in at the resort, I had been assigned rooms in the 1200 building, Beatriz was assisting me and with some discussion, she did change our room assignments to the 3000 building. Once in the room, I noticed how stuffy and humid the room was, I asked for maintenance and they worked on the air conditioning 3 times over two days, before having to get the front desk manager to give us another room. We were in that hot room for 2 nights!! While in the hot room, 3320 the A/C leaked so much that it soaked my son's bag that had clothes in it that was sitting on the floor. The air conditioning was not much better in the next room 3302 and again maintenance returned with little improvement. The food in the La Terraza, the main lunch room, nothing had changed, still hot & no A/C! The best thing to eat was from the omelet station. My husband said the coffee was good. The resort restaurants, the Don Diego & Portofino were great.!! The main reason we returned was the location, the beach is amazing and close to downtown Playa Del Carmen. More>

Would not recommend to family and friends
Erika V, San Diego, California
Wed Jul 06 09:23:29 EDT 2016
The resort is definitely one of the smaller ones I have been to. The activities were one of the decent parts of the resort. They had kayaks and guests can reserve a time slot to go out for a ride on small catamarans and the beaches are beautiful as expected. The food however was extremely sub-par. Upon arrival we were informed that you can only make reservations at the restaurants for 2 nights, the rest you must eat in the non-ac buffet area. The buffet food was decent although a large majority was fast food - pizza, pasta, hamburgers, french fries, etc. Most of the restaurants are also outside, and the inside ones seemed to have very limited reservation availability. We decided to go with the Mayan restaurant on the second night. After the meal, which included a smoked salmon salad, I spent a full evening and day with seafood poisoning in the room, so not the best experience to say the least. In addition, they only provide 1 small water bottle the whole trip, the rest of the time you must go to the nearest bar for water. They do not provide any toiletries in the rooms for you, except for shampoo in a wall dispenser in the shower. There is a charge to use the safety deposit box in the room, and the only free wifi in the lobby area is terrible (worked about 1/3 of the time for us at an extremely slow pace). The walls were so thin you could hear everything in the rooms next door. We could make out every word from the guests in the room next door, and their TV. We could even hear when they are using the restroom or taking a shower. Front desk and concierge were not very helpful and rather rude, however the cleaning crew and staff inside the resort and buffet area were very nice. Would not recommend/return to this resort. More>

Gorgeous beachfront, some quirks you need to know!
Ellen S,
Tue Jul 05 12:01:49 EDT 2016
Things I wish I knew before I got there: June, 2016 1. For a 5 night stay you may only eat at an ala carte restaurant twice! After that, you must eat at the buffet, which is open-air. The restaurants are air-conditioned. 2. You are given 1 water bottle PER ROOM to share for teeth-brushing and drinking for the entire length of your stay. It is your job to refill the bottle at a bar or buffet. Some people packed a large thermos for the purpose of filling it and keeping it in the room. 3. There is no clock, alarm in the room. There is also no Kleenex in the room. And finally, there are no toiletries like lotion, soaps or conditioner. There is a dispenser on the wall filled with shampoo and body wash. Bring a loofah if you want lather. 4. There is free wifi when logged into the resort account, but it can only be used in the main common area near the very small lobby. The signal is extremely weak, almost non-existent. And only stays connected for a minute or two at a time. 5. There is no swim-up bar. 6. There are no comfy chairs or couches to sit on anywhere, only uncushioned , sort of dinette chairs. 7. The bedroom pillows are sort of square in shape and are child size, not a standard bed pillow, maybe half the size. They are filled with some type of material that felt like acorns, extremely uncomfortable. 8. There is a $2.00 per day charge for the use of the safe in the room! Having said that....the beach could not be more pristine. The Carribbean is crystal blue and clean. Endless stretch of beach with gorgeous resorts up and down. Plenty of people around so it's safe to walk alone. The staff here is quick with a greeting. No one walks past without saying, "Hola!" The grounds are lush and beautiful, and immaculately well maintained. The food is good, but was wanting more traditional Mexican food at the buffet. I didn't travel to Mexico to eat pizza, pasta, burgers, fries and hot dogs. And since we were limited to only 2 nights of ala carte dining, I was missing the better quality food. So travel prepared, and enjoy the magnificent beach! More>

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