Cancun

Viva Wyndham Maya


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All Inclusive    

Exceptional Value!
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, 2 t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids' club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-4646
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Golf: NEARBY
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
ROOM TYPES
SUPERIOR DELUXE
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR SINGLE WITH CHILD
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR ROOM OCEAN VIEW
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
256 Recommend
256 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6622reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Not a 4 star
XYUandbeyond, Cashel, Ireland
Tue Aug 15 23:54:49 EDT 2017
The hotel itself was lovely with a great location, the rooms were clean and bright and the shower was excellent. However the food - wow what a disappointment it was bloody awful. Pretty much slop - the best things were the fresh omelettes man that guy worked hard and they were great the rest of the food looked like awful, runny black beans, no salt butter, sugar on the bread. Now I know a lot of this is typical Mexican but really come on there were no authentic beans or rice dishes, the tacos and "Mexican" foods were dreadful. So sad. The staff were superb. They worked their butts off and were incredibly helpful. Loved the room maids such sweethearts. The beach guys worked to get the sargasso of the area and the beaches were gorgeous. The pool however left a lot to be desired it was just so warm and nasty a breeding ground for germs. There were lots of activities that were fun like the bungee swing and the ceramics. Not a bad place at all but please fix the food.

It all depends what you expect, and small things can make a big difference
hocunecu, Toronto
Mon Aug 14 19:22:28 EDT 2017
We stayed here for two weeks (last week of July and first week of August). We booked this thinking it is 4 star property, but this is 3 star. If you were in Mexico or Cuba before you will understand what I am talking about. We booked this via travel agency as all inclusive vacation. The positive: - check in was fine - staff is friendly, Patrizia from Guest Services was really kind and helpful on second day of our arrival (thank you again) - property is kept clean - rooms are ok - A la carte restaurants are good, but make sure you book early on Sunday (however if you are there for two weeks, you will have to line up twice) - beach is beautiful (if you are able to enjoy it without sea grass or algae) - The hotel staff tried their best to clean up as much as they could - Free paddle board, kayak and catamaran - 25 minutes walk by the beach to Playa - nice shopping mall just outside hotel However: - two bars are not enough to cover fully booked resort (600 rooms we are told) and there was always line up, especially at the bar by the pool - the only buffet restaurant is extremely hot and they need to do something about ventilation or adding more fans - most of the time it felt like you are eating in student canteen and it would be nice to have table cloth at least for dinner - the snack bar has OK food, but no fruit selection or very poor one and the area with all the side dishes looks really disgusting most of the time. - they tend to do touch up repairs in the rooms just before new guests are arriving so you may end up with a room that smell on paining job that will last for days (we had to change the room due to really bad small) - there is no drinks in the room fridge (not even non-alcoholic or water) - there is no tea or coffee gags/packages or mugs in the room either - you can get tea bags at the bar, but only decaff Nescafe (no regular coffee packages) if you prefer having your coffee at the balcony in the morning - they only leave one 500 ml bottled water as "welcome" drink in your room and direct you to buy more at the hotel shop (which is crazy for guest that are paying all inclusive packages) - beds on the beach are very, very close to each other. So close that you can't even walk between them and there are no small tables where you can put your drink and absolutely no privacy. It could be a really nice resort if they: - fill out the fridge with drinks and provide free drinking water in the rooms - make sure they do not paint rooms just before next guest comes in - change pillows in all the rooms and like other Wyndham properties offer several pillow choices. - make more space between sunbeds at the beach by installing more sun umbrella's as not everyone can fit in seven rows of beds under the palm trees - install AC in the buffet restaurant or add more fans - improve food selection and quality at the snack bar - add at least one more bar - allow free WI-FI in the rooms as one at the reception is really, really bad - change bike rental time to later (the bikes are only available from 8 am to 5 pm and when it is hot outside no one will take the bike during the day) If you are going here just because the price is good, then you may be fine.

First time to Cancun for a family vacation with kids
lovetravel521, Vancouver, Canada
Mon Aug 14 10:01:50 EDT 2017
The resort itself is just average. very disappointed with their free wifi in the lobby BUT the majority of staff are hardworking and try to make our stay enjoyable. Special thanks and appreciation to Arteza manager Marco who went out of the way to listen to our concerns and reported them to address some issues, the Guest Services Manager, Elaine who also helped to accommodate our needs, Fransico at the archery who is polite and patient with my daughter,

Great Vacation!
Lucia D,
Sun Aug 13 18:39:05 EDT 2017
We booked in August for an October vacation and got a great deal! We traveled with 4 adults ages 25-28 and had a great time. Pros: Fast check in; while they were completing our check-in as we were early, we went and had lunch in the buffet. Resort is easy to navigate, friendly staff and guests, and tons to do- archery, trapeze, and amazing beach, best I've ever been to! (Don't wear heels at night, cobblestone walkways make it easy to stumble!) 24 hour snack bar was great, always had a good selection and bartenders were always quick to serve you with a smile. Buffet was good, repetitive, but lots of flavour...however, it can get very warm in there as it is open concept with no AC. We went to the Mediterranean and Italian restaurants, both were excellent and very accommodating to my food allergy. So many loungers, never had to wake up early to get one, and again, amazing beach, you can walk forever and no one bothers you! The resort is in a gated community, so we went for a walk in Playa del Carmen everyday, had coffee and used the wifi at the Starbucks across the street and went to the many shops, even held a monkey! Very safe! The main lobby was under renovations when we were there, but was completely done and operational by the day we left and it looked incredible! We all had either a massage or a facial, and the spa staff was extremely informative and professional in our care. Cons: Pool was small and often crowded with small children, but the beach is gorgeous so we went there (we were a fair walk from the adult pool so we never went). Rooms could use an update, however they were very clean. Music was very repetitive, entertainment crew seemed to have the same songs on repeat all day. Shows at night were a hit and miss, and no music or dancing after 11pm, resort was quiet. We would definitely return!

Average
Lisa H, Pittsburgh
Wed Aug 09 16:12:34 EDT 2017
This was my second trip here. After visiting other all inclusive resorts I have to say this resort is average at best. Check in was easy. Room was clean but had a musty smell that got worse during the night. Main dining hall was clean but I felt like I was eating in a school cafeteria. Food was not bad, but definitely not good. Mediterranean and Italian restaurants were very good. Beach had a ton of seaweed but they tried hard to clean it. There just appended to be storms this week and hard to keep up, but one of the most beautiful beaches on Riveria Maya. On a good day you can stand chest deep and see your feet. Pool was hot like a sauna. Not refreshing at all. Swim up bar is gone. Night entertainment was not as good as other places or as good as it use it be. Disco over run by children. Plyacar itself is beautiful and a 3 minute can ride to Playa Del Carmen. If you shop across the street you can barter to less than half the given price. Very friendly staff. There was not one person who was not friendly. Not everyone is fluent in English, if this is a problem get a translator on your phone. You are the one visiting another country, can't get upset about it.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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