Viva Wyndham Maya

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All Inclusive    

2019 Exceptional Values
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, two t-shirts, and room upgrade (based on availability; minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.

Local Phone: 011-52-984-87...
Fax: 011-52-984-873-4646
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Walking distance)
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. This hotel will eliminate plastic straws. They will be replaced with biodegradable straws. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
256 Recommend
256 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7501reviews
What to expect

Apple Vacations Traveller Reviews
Great Family Resort
Mar 22 2019
Over all my family had a great vacation experience at Viva Wyndham Maya. The first couple days it was very windy so the ocean had quite a bit of sea weed and water was not clear, but you can't control mother nature. After the winds died down the ocean was beautiful. Clear calm waters. The resort is smaller then resorts we have visited in the past but we liked it. Service was great, very friendly staff, food was good and all around the resort was very well taken care of. At the dinner buffet Henry took care of us every night and really made us feel as if we were home. In the morning for Breakfast Antonio was just like Henry. Very hard workers and made the experience great! The only negative have is the rooms are small and bed/pillows very uncomfortable. We did have a great view from our room which made it a little better. I would recommend this resort especially for families. The beach is beautiful!
Customer Rating: 

Resort ok but will try other resorts next time
Nov 10 2018
The better restaurants were excellent, but the buffet was just ok. The staff was not helpful at all and not friendly at all either. This resort was very clean though. The beach front was well maintained and gorgeous. When we go back to this area, will find somewhere different this time. Also too far away from the airport. Took us 1 hour and 45 minutes to get from airport to the resort. We paid extra on the way back to the airport and still took 50 minutes.
Customer Rating: 

Viva Wyndham Maya
Oct 24 2017
Accomodations and staff were excellent with beautiful beaches and pools. The drinks were excellent as were the hamburgers, pizza and breakfast. The speciality restaurants were excellent. The main cafeteria type dinning room was without air-conditioning there were overhead fans but it was hot and the food was fair.
Customer Rating: 

Aug 07 2017
The best part of the hotel was the beach. Employees were not very friendly especially when they tried to pitch you the sale of a timeshare with the pretense of explaining the hotel amenities. The food was fair. I have had better food and cocktails at other all inclusive properties. There was no swim up bar or staff bringing drinks out to you at the pool or beach. You had to go make a line to get your own alcoholic or non-alcoholic beverage. 8'm quite surprised at the lack luster service. I will say that the hotel was clean and the rooms were cleaned at least 2x per day. They even disinfect mattresses which was a big plus. The beach area was perfect.
Customer Rating: 

Excellent Resort
Jan 10 2017
We had a great experience at Viva Wyndham Maya. Very clean maintenance, friendly staff, amazing food and drink selection, and entertaining evenings.
Customer Rating: 

Viva Wyndham Maya
Oct 04 2016
Hotel staff was excellent and always helpful.
Customer Rating: 

May 25 2016
The only complaint I have is the rooms on the site are not the rooms you get. You have to belong to the Hotel's "club" to get the nicer rooms with extras, like coffee pot. Micro wave and mini bar. The hotel was clean and staff was friendly. Always something going on to keep you entertained . We will return!
Customer Rating: 

This resort is just okay
May 09 2016
This resort did not give me a vacation feel. First off, we were limited to 2 complimentary reservations for the restaurants on the resorts. After the 2 complimentary reservations had been used, we had to go back to guest services between 2pm-3pm to see if there were other openings for restaurants on a daily basis. This was such a hassle and felt like such an inconvenience. Secondly, our toilet in our bathroom stop flushing and maintenance did not come to fix this issue until after making a request twice. Thirdly, the housekeeping failed to leave us face towels the entire time we were there(which was 5 days). Not to mention that 2 of those nights we were not provided with the large towels either. Therefore we had to ask housekeeping while cleaning other tenant's rooms if we could get towels, which was also irritating. The room felt moist and not very comfortable and soothing. This resort did not give me the full vacation experience as I intended to say the least.
Customer Rating: 

We love Viva Wyndham Maya!!!
Mar 22 2016
This was our 2nd trip to Viva Wyndham Maya. The Service and staff are excellent and the beach, pool, and facilities are extrememly clean and well taken care of. We will gladly visit here again.
Customer Rating: 

Nice Resort
Mar 21 2016
This is a very nice (all inclusive) resort. The room was nice although a little noisy. The hotel services were very adequate. I was surprised that there were no wash cloths. Had to use a hand towel for that purpose. The food was generally good. Enough selection to please most tastes. The Ala Carte restruants were very good.
Customer Rating: 

Dirty...Worst FOOD ever...people SMOKING everwhere
Mar 21 2016
This is the worst resort I have EVER stayed at. From the moment we checked in it was awful. The front desk staff was rude. We were put in a downgraded room from what we paid for (and not reimbursed) because we wanted a king size bed (which we requested ahead of time and I doubled check we were going to have prior to our arrival). No elevators and people smoke everywhere. The rooms are VERY small, dated, linens are rough, pillows are small, and beds are old, squeaky and disgusting. Some bathrooms are updated which was my saving grace. But, limited towels with no shampoo or conditioner. Bring your own. Expect to be haggled for everything. Nothing is really "free". They are always trying to upsell you and depending on who you talk to, you will get a different price for everything. I think most employees are getting some kind of kick-back...even the taxi drivers. This is hands down the worst food I have ever encountered at a hotel and I travel A LOT. It's virtually impossible to get a reservation at one of the "nicer restaurants" which they only seat at 50% but don't worry, its not worth the wait. It's the same food just plated differently. Oh and the wine tastes like vinegar and the meat look like SPAM. Several in our group got sick. I stayed away from all dairy, fruits and vegetables (anything washed with water) and was ok but I STARVED. The nicest people are the bartenders and employees who work around the pool. Drinks are OK...very watered down. Expect long lines for a drink. We booked through Apple Vacations and they rated this 4 apples...It's barely a 2 star resort. On a positive note, the beaches are beautiful and guests (if you don't mind a fairly foreign crowd) were friendly. Wyndham should be ashamed to have this resort in their portfolio. After this, I will probably not ever stay at another Wyndham resort. Very disappointed. DO NOT WASTE YOUR MONEY ON THIS HOTEL.
Customer Rating: 

TripAdvisor Traveller Reviews
Great place to relax and learn to sail on catamaran!
Tue Apr 09 18:09:12 EDT 2019
We spent a great week in April 2019 there. My husband loves sailing so I booked this resort after reading reviews and info about free sailing lessons and non-motorized water sports. After successfully completed 3 day sailing course “hands on” sailing with instructors from the water sports team of Viva Wyndham Maya, we were able to sail on Hobbie Wave catamaran twice a day almost every day! That was great! The water sport team was very friendly, helpful and knowledgeable. Especially Jesus! For sure we’ll come back next year!

Nothing to complain
Tadeja P, Slovenia
Fri Apr 05 05:22:42 EDT 2019
My husband and I spent here 10 days - since 2018-12-25 until 2019-01-03. For the price we paid it was an awesome value. We had wonderful time and only have good things to say. The location is great. The Playacar area is a very safe area. The 5th Ave is in the vicinity of the hotel - 20 minutes by foot or a few minutes with a taxi. A taxi stand is in the front of the hotel. The taxi was always available. The taxi costs 110 pesos to 5th Ave. The baeach is amazing, very clean with lots of shade. The rooms are showing their age a bit, but were very comfortable. The housekeeping satff were great, towel animal art was beautiful. The food was outstanding, lots of choises everyday. There was enough space in the restaurant, we never had to line up anywhere. The New Year's Eve dinner was exceptional. Wow, just wow. The New Year's Eve celebration was very nice. Good music. They gave us hats, necklases and whistles. They also organised a special celebration for European guests at 6 p.m. This was a very nice gesture. The staff (waiters, bartenders, receptionists, entertainers) are very friendly, polite and helpful. Wi-fi is pretty good - accessible on parts of the beach as well as around the pool and bar. It was also accessible in our room. You don't have to worry about where to chnage money because there is an exchnage office in the hotel. And the exchange rate is good. We were very satisfied with our stay in this resort - so satisfied that we have already reserved new year holidays at Viva Wyndham resort at Grand Bahama. Thanks to everybody for a wonderful holiday.

Amazing beach and caribean see
uwes297, Sundern, Germany
Sun Mar 31 12:59:43 EDT 2019
The resort is placed on the best part of the coast of caribean see with a great sandy beach. Stuff is everytime very friendly and helpful. The Rooms are clean and ok. But the reason is when you are member of VIVA CLUB you will get everywhere all the best. Fantastic Suite, better drinks, better places to eat and to lay - rearly unbeleavible service. We enyouied our Vacations for two weeks ant we will come back!

cmckinney55, Winnipeg, Canada
Thu Mar 28 17:38:53 EDT 2019
We were very happy with our stay at the Wyndham Maya. The staff was amazing, front desk very friendly and helpful, food at a la carte restaurants was amazing. Would visit again. Cleaning staff was very friendly. Lots of activities and options for excursions. The nightly shows were very entertaining.

Great stay at the Viva Wyndham Maya
Stephanie N,
Thu Mar 28 09:48:04 EDT 2019
I'd never been to an all-inclusive so I don't have anything to compare, but my husband and I had a fabulous time. Seeing reviews in advance made me wonder about many things to be concerned about. But all in all without having super high expectations we have a terrific time and I would definitely go there again. I agree the buffet food isn't the greatest, but I really enjoyed the al-a-cart restaurants and options. We were able to book three as soon as we checked in so it worked out perfectly. The resort isn't so large where it's a pain in the neck to get from one side to the other, but laid out very well I thought. Most of the staff is super helpful, kind, friendly and they really try to make your stay as special as possible. We paid extra for a oceanfront room, which to me was well worth the money. The room is basic, but very clean. The bathroom is fairly updated with a large shower. We were happy with our full stay. Of course the beach is incredible, and plenty of chairs available shaded or not shaded. There were always plenty of water and drinks available so no need to worry about that. The location in playacar is great as it's close to Avis car rental (for day trips) which is also located in the "mall" tourist shops. About a 30 min walk to Playa del carmen or just take a taxi. It's all easy to get around. Viva maya has bike rentals, kayaks, catamaran tours... just book in advance. There are many little things that they have thought of that make the trip super easy.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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