Cancun

Viva Wyndham Maya


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All Inclusive    

Exceptional Value!
Honeymoon: Bottle of domestic sparkling wine, hors d'oeuvres, fruit basket, 2 t-shirts, and room upgrade (based on availability; Minimum 3 night stay).

Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white, sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.

This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids' club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.

As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.

Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.

Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.

Find more information about Wyndham Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on a prime stretch of sandy beachfront in the unique Playacar complex, this resort is two miles away from the town of Playa del Carmen, and 35 miles (45 minutes driving time) from the Cancun International Airport.
Address:
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-873-4646
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a freshwater swimming pool with a whirlpool.
Golf: NEARBY
Playacar Golf Club - 1/2 mile
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $100
Cart Fee: Included
Club Rental Fees: $30
Caddy: Mandatory
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Club Viva Maya is a great property with Mexican architecture, modern facilities and a friendly atmosphere. This beachfront resort consists of 3-story units spread throughout lush tropical landscaping, each room features a balcony or terrace. Features include a strong entertainment program, wonderfull cuisine, lighted tennis, a disco, daily activities, live nightly entertainment. Beach: The property is situated along an expansive, white sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 604
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Must be at least 18 years old to check in. Men are required to wear pants for dinner. There is a $2 per day charge for the use of the safety depsoit box.
ROOM TYPES
SUPERIOR ROOM OCEAN VIEW
Guestroom includes one king bed or two queen beds, and a private balcony with bea utiful ocean views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR DELUXE
Guestroom includes one king bed or two queen beds, and a private balcony with stunning garden views. Room also includes a full bathroom, an in-room safe, and more.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR SINGLE WITH CHILD
Guestroom includes one king bed or two queen beds, and a private balcony with garden views. Room also includes an in-room safe, a full bathroom, and more. Adjourning rooms upon request.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Viva Wyndham Maya features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Viva Wyndham Maya:
Hacienda Don Diego - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
La Terraza - International buffet restaurant.
Viva Cafe - A la carte Fusion restaurant (international cuisine). Open for dinner. Reservations required.
Miramare - A la carte restaurant serving pizza and pasta dishes. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
Portofino - A la carte restaurant serving Mediterranean cuisine. Open for dinner. Reservations required. Dress Code: Men must wear long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance Lessons, Spanish Lessons, Water Aerobics, Bingo, Tournaments, Bocce Ball, Sailing, Waterpolo.
Nightly Activities & Entertainment:
Evening Entertainment: A different show every night (15 night rotation); DiscothequeCovered theater.
CHILDREN'S PROGRAMS
The Kids Fun Club divides children into two age groups: one for younger children ages4-7; and another group for kids 8-12 years old. Both offer activities designed especially for the tastes of each respective age group.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Babysitting Fee: $5.00 per hour
Advance Notice for Babysitting: 24 hrs.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
256 Recommend
256 past Apple Vacationers would recommend Viva Wyndham Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6472reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Excellent location, friendly staff...but
SeaKitty4c, Austin, Texas
Tue May 16 08:16:11 EDT 2017
First of all, the location is excellent. I have been to Playa del Carmen several times and the beach area at this hotel and in Playacar (neighborhood next to town) is beautiful. The staff was very friendly and accommodating. Service was excellent. HOWEVER, the buffet/beach food at this all inclusive LACKS VARIETY...AND CHICKEN DISHES! If you like hamburgers, hot dogs and pork, you will be ok. But you get tired of the same thing if you stay for 7 days like we did. Last year I stayed a their sister property, Viva Wyndham Azteca, a few doors down. The food there was excellent! A good variety AND THEY OFFERED CHICKEN DISHES! Since you get access to their sister property, we went to check out their buffet (although we were not allowed to partake in buffet but if you stay at Azteca , you can dine at Maya buffet (???)) and pool food. What a great variety at both! The reason I tried the sister property Maya, was because I had such a wonderful stay at Azteca. I will not make that mistake again. The reason we stayed at an all inclusive is to totally relax and not have to worry about going somewhere else for lunch/dinner. Unfortunately we were disappointed.

Pleasantly surprised by the Viva
CaroleLR, Gatineau, Quebec
Mon May 08 04:01:10 EDT 2017
Travelled April 15-22, 2017 Direct flight - Ottawa-Cancun (Sunwing) - We arrived at the Cancun airport at 10:00pm (left 1.5 hours later than scheduled from Ottawa) - Went through customs and security fairly quickly. Canada Transfers was waiting for us when we exited the terminal. We arrived at the Viva Wyndham Maya at 11:45pm. Check-in went quick as we were the only ones checking-in at that time. Room 1351 - The room was pretty basic (2 beds, 1 refrigerator, 1 small balcony looking on the Riu next door and a service road (which was noisy in the mornings). There is a safe which we need to pay for ($15 US for the week). We also have 1 bottle of water with a note explaining that this would be the only bottle for the week and if we wanted more, we can purchase bottles. We knew this so we had brought water bottles with us. While at first we were annoyed by this, (We even tried leaving a big tip with the maids for more water bottles-- which they didn't accept), by day 2 we were actually impressed with the Eco-friendly shift. Very modern! And they have many many water stations in which you can refill your bottles, with buckets of ice too. We had breakfast each morning at La Terraza. We were pleasantly surprised with the variety of food each morning. There were 2 omelette stations (one of the stations is where the bacon is hidden). Shout-out to Fabien and Noé, the two best servers ever. Super friendly, smiling and generous! There is a snack bar that is opened pretty much all the time (11:00-7:00 and 10:00-6:30am). If you want to have lunch without going to the buffet, the options were pretty good. We had lunch there a few times, but mostly went for lunch at La Terraza because we loved the Mexican Corner and the pasta bar at the buffet. The desert corner is also to be commended...so many choices there! We had reservations (which can be made in the lobby each day) at Viva Café (International), Hacienda Don Diego (Mexican) - we preferred the Mexican corner at the buffet but the ambiance is pretty cool. We also had dinner at Miramare (Italian) which was our favorite. Pool/Beach - We spent the first few days at the pool (water was very warm) as there was a bit too much sea weed in the ocean. There is also an adult pool which is really nice for those who need a break from the screaming kids. The last few days of our trip the sea weed was gone so we spent those days at the beach - Playacar beach is so beautiful. There is no pool bar and although the resort was full during our stay, we found that we did not have to wait long for the bar service. The animation around the pool is pretty good (not too pushy). They offer water aerobics every day at 11:15, and we were astounded at the amount of people who joined in. Great music and fun, and again, nobody pushing us to join. We had one full day of rain during our stay and found that there was several covered areas where we could sit, drink, play cards which was pretty nice (all rooms also have a courtesy umbrella big size). There is a nice area next to the lobby where you get the free-wifi, we enjoyed the non-smoking section of this area. (There is even a non smoking section on the beach) . You can get free wifi in this area but also have the option of purchasing wifi ($45 US) which gives you access throughout the resort (including our room and the beach). Spa - We enjoyed have a nice massage on the beach (had the option of having the massage at the beach or at the spa). We had requested a late check-out but due to the hotel being full capacity we could not stay in our room past 1:00 pm (check-out was at 12:00 - they gave us an extra hour). Our luggage was safely stowed in a locked area. We had access to the showers in the gym, which had fresh towels. Nightly shows - We did not go to any of the shows as our dinner reservations were always later, but the shows are outside and offer plenty of sitting options, very vast and spread out area, which is pretty nice. When staying at the Wyndham, you get to have access to their sister hotel the Azteka (2 or 3 hotels further down the beach). We took walks on the beach and stopped there for drinks and swimming in the pool. We also could have booked dinner at the restaurants there and they offer shuttle service to get there and back. Don't be fooled by the 3-star rating, this hotel was very up to par and we would go back any time!

Decent hotel for the money!
B.D. M, Indianapolis, Indiana
Mon May 01 16:14:20 EDT 2017
We stayed here for Spring Break with 4 kids (14,16,17,18) and 4 adults. Overall we were happy with our stay, but the food being the only real downfall! The buffet was not the best. Everyday the same with little or no variety. The dinners were themed supposedly, but other that an Italian or Mexican flag hung up, the items were the same from the night before. The chef needs to learn variety in his menu! We dined at the Italian restaurant on property also, but were very disappointed at the variety and quality of food! The Mexican one wasn't bad though. BTW....You can only pick two ala carte places during a 6 night stay! Best food we had was d-town at a local Mexican joint! Rooms were decent. Service ok. Overall staff friendly minus front desk folks. They charge to use safe? That was a little much! Nightly entertainment if you so desire. Walking distance to decent shopping and a Starbucks. Beach nice, plenty of chairs, water clean, and pool nice too.. Wyndham could out a few bucks in the place to upgrade it to their standard.

Mad
lazydiasy, lazydaisy
Thu Apr 27 09:57:13 EDT 2017
Nearly checked out on check in & wish we had. Had a nice time as we were part of a group but was very pleased to leave. Big pools lots to do & entertainment every evening. Food & drink plentiful. So so many people.

Fun hotel
f3claire, f3claire
Thu Apr 20 15:07:04 EDT 2017
Hotel is on a lovely part of the beach. Food is not the best, sometimes cold and not a great deal of variety. Mexican a la carte is very good with good service. Evening entertainment is definitely a highlight, some really fantastic shows, only let down is there is no waiter service so you have to fetch your own drinks. Good fun atmosphere.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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