Cancun

Valentin Imperial Maya


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All Inclusive    

Exclusive Values!
Honeymoon:Bottle of sparkling wine, fruit basket, in-room breakfast the day after arrival, 10% discount on all spa treatments, and one romantic dinner (reservation required; 7 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Maya boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambiance of this magnificent award-winning resort.

Fine dining is part of a great vacation, so why not treat your palate to a culinary adventure? Enjoy gastronomic experiences in a modern and trendy atmosphere with dishes crafted by internationally renowned chefs. Start your day with a tasty breakfast in the beachfront Mar & Tierra, where you can also enjoy lunch. For casual dining, the main buffet restaurant is available for breakfast and lunch. Or you may select from any of the seven à la carte restaurants: Italian, French, Japanese, Indonesian, Mexican, Steak House, and Seafood Grill. Reservations are never required!

The world-class spa is the perfect place to discover your senses and live a wonderful experience of total relaxation. There are a hand-designed variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest; facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas will create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea or beautiful pool and lagoon. Get a welcome cocktail at your personalized check-in. Be treated like a star. Escape into a world where your every wish is honored. Come indulge yourself - you deserve it!

The Valentin Imperial Maya Hotel & Spa is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources, promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This property is designed in the style of the Mexican hacienda, with rich colonial decor and tropical vegetation. This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera, and six a la carte restaurants. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
ONE BEDROOM DIAMOND SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD IMPERIAL SUITE PRIVILEGE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE
Junior suites feature balconies overlooking the pool. Offering two double beds or one king (bedding type not guaranteed). Bathroom includes a double Jacuzzi. Large sitting area. 667 sq. ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SILVER JUNIOR SUITE
Junior Suites with a garden view from the balcony. Located close to the main lobby and restaurants. Equipped with one king bed and a double Jacuzzi for a romantic ambiance.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE SWIMUP
Located one the ground floor, this junior suite includes one king bed, and an oversized terrace directly in front of a pool. Room also features a Jacuzzi for two, two lounge chairs on the terrace, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALDJUNIOR SUITE BEACHFRONT
Rooms have an oversized Jacuzzi and a balcony with oceanfront or tropical views. One king bed and separate shower cabin.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Maya:
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3611 Recommend
3611 past Apple Vacationers would recommend Valentin Imperial Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10755reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Paradise found
PETE M,
Wed Nov 30 10:56:48 EST 2016
I spent ALOT of time reading reviews before we selected VIM. Let me start by saying, the reviws, as good as they are, do this place no justice. Every step of the way is "Freekin Sweet"!!! We felt like royalty every minute of our stay. The Food: Fantastic. 5 stars at every restaurant. Admittadly, we did not go to the Mexican restaurant but I was told all good things. I had mostly red meat entrees while where here. Every one of them deliscous. The Bars: Awesome. The actual bars were very nice. We didn't spend a ton of time in them but did sample them all. Spent one long night in the sports bar watching the Cubbies win game 7. place was mobbed, so it was was inherently understaffed. But the bartenders worked their butts off to keep up. I don't know a set of bartenders in the states who could of done a better job. We spent most of our "Bar Hours" at the swim up bars. all top shelf. All fantastic. Big shout out to My Boy Carlos at the "heaven" swim up bar (bar to the western end of pool). He did a great job all week! However much they're paying him... It aint enough!! That guy is awesome. The Beach: The best. I'm not a big beach person, but it was the best damn beach i've ever seen. This place had the whole package. The drinks, The food, The 24 hour room service...I will never go to another resort while in Mexico. I'm sure some might be comparable. But its impossible theres anything better. We will definetly be back.

Fantastic Trip
mphillips6766, St. Pete Beach, Florida
Wed Nov 30 08:52:18 EST 2016
My friend and I spent a week at the Valentin Imperial Maya and cannot say enough to express our delight with the resort, the staff, accommodations, dining choices and overall experience. We were a little surprised when other guests told us that they had been there 5, 10, 15 times or more, but by the end of the week we completely understood why the multiple return visits. Most of the staff has been there for many, many years and it's shows in the service. We never experienced a disgruntled guest the entire time we were there. Everyone was so accommodating and professional, it was an absolute pleasure each and every day. I cannot recommend Valentin Imperial Maya highly enough. This is a "Must-Go" destination, you will not be disappointed.

Fantastic Resort!
Val A, Washington DC, District of Columbia
Wed Nov 30 07:58:14 EST 2016
While this was a splurge for us being a 5 star resort, it was well worth the money. The facilities were beautiful, landscaping was immaculate, service was exceptional. The restaurant choices were all fantastic. I've always heard that with all inclusive resorts the food is not great but VIM restaurants were definitely top notch! The staff were all absolutely wonderful and warm and always eager to help in any way possible. My only complaint was that while its wonderful not having kids around, you'll get just as annoyed by the drunk adults acting like children. Also, a tip to the management, enforcing rules would be a good thing. When we were there we had a neighbor that constantly was blasting music from their rooms as if they were at a frat party.

Fantastic!!!
Evan C,
Wed Nov 30 04:53:36 EST 2016
This resort is just outstanding. We had a great stay here from November 22-29,2016. We enjoyed everything that the hotel had to offer. We stayed in 2 rooms (7211 and 6304) and both were great rooms in the golden suite area. The grounds are very well kept, the beach is super and all the staff were amazing. In particular we had extremely good service from Gerardo the bellman, Valeria the hostess at the La Haceinda restaurant and Gilberto who is a server at the Mar and Teirra restaurant. But all of the staff here were great. There was nothing bad to say about this place and we can't wait to return and see everyone again. Thanks for a great trip.

Would absolutely go again!
Rebecca C,
Wed Nov 30 04:20:50 EST 2016
We used Apple / CheapCarribean.com to book the trip and was very impressed with how organized and orchestrated our transfers were handled. The quality of this ADULT ONLY resort is superior. The grounds and beach are immaculate! The restaurants were of the highest quality! And, the staff.... wow.... so super nice! Almost every day we went to the buffet near the beach called Mar & Tierra where Omar served us with particular attention. He would personally select cantaloupe from the fruit bar for our drinks! One of our favorite employees was Roger - he was always there to give us a ride back to our room! And let's not forget Cesar at the Sunrise bar (with the swings!) who kept us well hydrated (so to speak)! On our last full day, we met a wonderfully nice Canadian couple who have now visited this resort 12 TIMES! If that doesn't speak volumes - I don't know what else to say! You won't be disappointed.



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