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Valentin Imperial Maya


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All Inclusive    

Exclusive Values!
Honeymoon:Bottle of sparkling wine, fruit basket, in-room breakfast the day after arrival, 10% discount on all spa treatments, and one romantic dinner (reservation required; 7 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Maya boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambiance of this magnificent award-winning resort.

Fine dining is part of a great vacation, so why not treat your palate to a culinary adventure? Enjoy gastronomic experiences in a modern and trendy atmosphere with dishes crafted by internationally renowned chefs. Start your day with a tasty breakfast in the beachfront Mar & Tierra, where you can also enjoy lunch. For casual dining, the main buffet restaurant is available for breakfast and lunch. Or you may select from any of the seven à la carte restaurants: Italian, French, Japanese, Indonesian, Mexican, Steak House, and Seafood Grill. Reservations are never required!

The world-class spa is the perfect place to discover your senses and live a wonderful experience of total relaxation. There are a hand-designed variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest; facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas will create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea or beautiful pool and lagoon. Get a welcome cocktail at your personalized check-in. Be treated like a star. Escape into a world where your every wish is honored. Come indulge yourself - you deserve it!

The Valentin Imperial Maya Hotel & Spa is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources, promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This property is designed in the style of the Mexican hacienda, with rich colonial decor and tropical vegetation. This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera, and six a la carte restaurants. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
GOLDEN JUNIOR SUITE
Junior suites feature balconies overlooking the pool. Offering two double beds or one king (bedding type not guaranteed). Bathroom includes a double Jacuzzi. Large sitting area. 667 sq. ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SILVER JUNIOR SUITE
Junior Suites with a garden view from the balcony. Located close to the main lobby and restaurants. Equipped with one king bed and a double Jacuzzi for a romantic ambiance.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE SWIMUP
Located one the ground floor, this junior suite includes one king bed, and an oversized terrace directly in front of a pool. Room also features a Jacuzzi for two, two lounge chairs on the terrace, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALDJUNIOR SUITE BEACHFRONT
Rooms have an oversized Jacuzzi and a balcony with oceanfront or tropical views. One king bed and separate shower cabin.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ONE BEDROOM DIAMOND SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD IMPERIAL SUITE PRIVILEGE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Maya:
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3611 Recommend
3611 past Apple Vacationers would recommend Valentin Imperial Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10008 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing!
Penny C,
Thu Jun 23 14:49:29 EDT 2016
Our first ever all inclusive & we loved it! From beginning to end we were treated great! Check in took all of 10 minutes, only glitch no king size beds. I was annoyed to say the least considering we booked 10 months ago. However, they had no beds but did push the doubles together which gave us a super sized King. Worked fine. Room cleaned, fridge stocked and any request was at a push of a button on the room phone. I was a little leary how my husband was going to like it; by day two he wanted to know when we were coming back. All the reviews are right the grounds are beautiful and big. Be ready to walk, but if you need a ride press the phone button and a golf cart is there in 5-10 minutes. Food was good and the staff amazing! Alfonso at the breakfast buffet was great as was Angel is the Italian restaurant. The grounds staff also deserve a round of applause for their beautiful work keeping everything so clean & nice. We stayed in building 6 and loved it - close to beach and lazy river. However, main pool not far. Had no problem getting cabana on beach; like most reviews I read people definitely save seats which is crazy are we in high school? I'm on vacation I refuse to get up at 730 to save seats. Still we never had a problem. We will be back! More>

A Feast For Your Senses
Robin M, Oshawa, Canada
Thu Jun 23 14:39:20 EDT 2016
This was our third visit for a 2-week stay and we simply love this resort. We will definitely be returning again next year. The Valentin is just a quick 25 mins drive from the airport. This resort is expertly designed so you get to experience the full effect in stages; First, Smell: The landscaped driveway that goes on forever, then once your in the stunning lobby, that smells like heaven, your are greeted with a warm reception, welcoming you home with a Champaign toast Second, Sight: The grounds are a tropical paradise and maintained to perfection, with a plethora of foliage, flowers, birds, fountains & water surrounds you. Third, Sound: You can’t help but be impressed by the lake sized pool, 2nd pool & lazy river with gardens and palm trees and bridges. Wonderful music plays throughout the resort from rock like speakers. Fourth, Taste: The hacienda style buildings spread out so you have a great feeling of space & privacy, The variety of first class restaurants with gourmet menus surrounding the main courtyard & pools. Fifth, Touch: The groomed soft white sand on the long beach beside the ocean You can totally chill or be busy from the moment you wake up, there is something for everyone here; loved the cooking classes by the pool, the foam party and especially pool biking The spa is the best I have attended. I highly recommend the 75 min. Organic treatment is totally pampering. Your toughest decision each day is where to eat dinner as they have 7 amazing restaurants with Indonesian/Taman Sari being our favorite (ask for a patio table), followed by a 3 way tie between Italian/L’Olivo (ask for a patio seat), Mexican/La Hacienda, & Japanese/Ginger. The French/L’Alsace restaurant is a must also with a glamorous ambience. Room service is amazing too, try the spa breakfast. Please respect the dress codes, this is a very classy resort & this adds to the whole experience. Oh & please don’t save the pool floats when not in use!!!!! This place just keeps getting better and better and they work hard 24-7 to maintain it to a very high standard. We noticed so many improvements since our last trip; brand new pool chairs, new roofs on all palapas, new pool bathrooms. We truly appreciate the extreme hard work that goes into every detail. What truly makes this place so very special is the people, we can’t say enough about the staff but would like to give a special thanks to the following people that made our stay so memorable; Jose Velazquez Vazquez – Customer Care Victor & Dora – Go Team Vianey, Mary & Dolce – Taman Sari Guillermo & Alphonso – Mar & Terra Bladimere – Ginger Angel – La Hacienda More>

First class hotel with first class staff
259BrianN, Glasgow, United Kingdom
Thu Jun 23 13:54:13 EDT 2016
Booked this hotel after reading the reviews on TripAdvisor. The hotel, staff and food did not disappoint, only disappointing aspect is the birds feeding off the food left out for guests in the open air Tierra Mar restaurant. something needs to be done to stop this. Favorite restaurants was the French and Italian, although no complaints with any of them regarding quality of food, Stayed in block 8 swim up room, highly recommend this block, nice and quiet away from the busy part. The hotel is stunning, with beautiful well kept gardens, Met many great people including fellow reviewer petehunt90 . Would we go back? yes tomorrow if possible. More>

Review 6/12/6/19
,
Thu Jun 23 10:15:59 EDT 2016
Loved every single thing. Stated in swim up room 7111 which is SO worth it bcs it also has own concierge for reservations , pool towels, etc. The food is excellent as are the drinks. You can "call" your favorite brand of liquor, otherwise you get the "house" so I always had grey goose vodka or capt Morgan rum. Room service is excellent. This was our 3rd time here. We've been to riviera maya/cancun/Cozumel area 35x & this is our most favorite place. Also I can't say enough about Berwick travel & susan Judd . Excellent service. She was able to get us a room not available thru other agencies or on the Internet! More>

Best vacation ever!!!
jessandwill2016, Toronto, Canada
Thu Jun 23 07:45:51 EDT 2016
From the moment we arrived, Valentin Imperial Maya was incredible. The staff really do go above and beyond any expectations. They treated us like we were the only ones there, which is a difficult task considering your amongst hundreds of other people. I couldn't believe the attention to detail. Everything flowed so well. We didn't have to worry about a thing, and everything was already done for us before we could think of it. My fiancé and I both work for an airline which means we travel non-stop.. and this is by far one of the best experiences we have ever had. The resort was very clean and well-kept. The grounds were so beautiful. Fresh flowers everywhere, not a thing out of place, and everything was spotless before we even woke up. The main pool was really nice, but usually pretty busy during peak hours which is expected. There was a smaller pool which usually only had 2-4 people in it. There was also the lazy river, which was the most peaceful and relaxing spot. It was quite, quiet music in the background, and the landscaping surrounding us set the tone to just forget about the rest of the world and truly be in the moment. Now... on to the food. Being very active and healthy people, we thought we would eat moderately... that idea went out the window the second we sat down. The food was INCREDIBLE! We never expected 5 star dining considering it is a resort. We usually had breakfast at the main buffet close to the beach (Mar y tierra) and the last 2 days chose the buffet at Le Marché. They both had equally amazing service, but we found the choices at Le Marché to be outstanding for breakfast. We were usually so full from breakfast that we would skip lunch and just have a little snack before dinner. There were little cabanas throughout the residences and the food was great, but not as good as the restaurants or buffet. You can lounge by the lazy river and servers were immediately making sure youre well fed with a drink in hand. Now onto the restaurants. We tried Olivo and were blown away by the level of service and efficiency they ensure every guests. The food was amazing as always. Our favourite place we tried was Alsace, which was the French resto. Absolutely blown away. The ambience was beautiful, the staff were so kind and extremely knowledgeable about every menu item and if they didn't have an answer the promptly went to ask someone who did. I can almost still taste the steak, perfectly cooked and seasoned. The desserts at every restaurant were amazing, but I particularily enjoyed this one... I ordered the flambée which inevitably comes with a little fire show right before your eyes. Perfect finish to a perfect meal. I liked that most people dressed up for each restaurant. They have proper dress-code rules which everyone followed for the most part. I think it adds to the overall experience. We tried the Tepenyaki-Hibachi experience one night. This was the only place that requires a reservation. Make sure you make it close to 9am the day of, as the spots fill up quick. We sat in our private room, with personal servers and the chef right in front of you. We sat around a big square table with 7 other people. The company was great, and gave us a chance to make some new friends. The food was absolutely incredible. I cant say enough about every single experience. The only restaurant we didn't try was La Hacienda, which was Mexican. We figured we had enough Mexican cuisine at the buffet everyday... The resort offers more then enough activities to accommodate everyone. The gym was spotless, air-conditioned, and quiet. I did yoga in the outdoor facility and it was a great experience. They had group fitness classes leading up to lunchtime, and other activities throughout the whole resort. This includes bike-tours; beach and pool volleyball; water-polo; tequila tastings at the swim-up bar; Ping-Pong and darts tournaments; bocci-ball games; couples dance lessons; pool basketball; just to name a few. There was always something to do. It rained 2 and a half days we were there and it didn't change a thing. We still had an amazing experience everyday, with more then enough to keep ourselves occupied. The beach was cleared and clean every single morning before we got there, and the lounge chairs always outnumbered the guests which was great. The guest rooms were beautiful and comfortable. We stayed in the golden jr suites and had a massive bathroom, his and hers sinks, toilet and bidet in one part of the room, large shower on one side of the room, and a jacouzzi that comfortably fit 2 on the other side of the room. Bedroom (beds that gave us the best sleep ever!!!), living room, and very large balcony where we usually ended each night. Oh, and the room service was superb. I tried the baked salmon with salad and grilled veggies and I was pleasantly surprised. Weve never been the type of people to go back to the same place more then once, as we like to experience every place possible... but this resort actually changed our minds as we hope to return next year for the incredible experience, pampering, and level of service that VIM offers. More>



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