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Valentin Imperial Maya


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All Inclusive    

Exclusive Values!
Honeymoon:Bottle of sparkling wine, fruit basket, in-room breakfast the day after arrival, 10% discount on all spa treatments, and one romantic dinner (reservation required; 7 night minimum stay).

Set amid lavish gardens on a half-mile-long stretch of pearlescent beach named Playa Del Secreto (The Secret Beach), the adults-only, all-inclusive Valentin Imperial Maya boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world-famous Mayan archaeological sites of Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambiance of this magnificent award-winning resort.

Fine dining is part of a great vacation, so why not treat your palate to a culinary adventure? Enjoy gastronomic experiences in a modern and trendy atmosphere with dishes crafted by internationally renowned chefs. Start your day with a tasty breakfast in the beachfront Mar & Tierra, where you can also enjoy lunch. For casual dining, the main buffet restaurant is available for breakfast and lunch. Or you may select from any of the seven ŕ la carte restaurants: Italian, French, Japanese, Indonesian, Mexican, Steak House, and Seafood Grill. Reservations are never required!

The world-class spa is the perfect place to discover your senses and live a wonderful experience of total relaxation. There are a hand-designed variety of extraordinary treatments for your well-being. Unique massage techniques will help you achieve a perfect rest; facial and body treatments will help regenerate, hydrate, and rejuvenate the skin. The combination of aromas will create a unique sensory experience. Rituals are designed to achieve a complete balance between body and mind.

Bask in the luxurious guest suites overlooking the majestic Caribbean Sea or beautiful pool and lagoon. Get a welcome cocktail at your personalized check-in. Be treated like a star. Escape into a world where your every wish is honored. Come indulge yourself - you deserve it!

The Valentin Imperial Maya Hotel & Spa is committed to preserving the environment with the help of staff and guests by reducing the consumption of natural resources, promoting protection and respect for the environment through good environmental practices.
HOTEL LOCATION
This luxurious resort is located 25 minutes from International Cancun Airport, 30 minutes from Cancun and 20 minutes from Playa del Carmem.
Address: CARRETERA CHETUMAL PUER, KM 311+500
PLAYA DEL CARMEN
QR

MX
Local Phone: 011529842063660
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Gorgeous main pool, one of the largest in the region with two swim-up bars, a meandering swim-up pool, and an activities pool.
Golf: NEARBY
Palace Golf Course, and Playacar Golf course.
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Waterskiing: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This property is designed in the style of the Mexican hacienda, with rich colonial decor and tropical vegetation. This resort features 540 guestrooms, one of the largest pools in the Mayan Riviera, and six a la carte restaurants. Beach: Half a mile of white sand beach, located in Playa del Secreto (The Secret Beach).
Total Rooms: 540
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Surcharge for lobster. Adults only, all-inclusive resort.
ROOM TYPES
SILVER JUNIOR SUITE
Junior Suites with a garden view from the balcony. Located close to the main lobby and restaurants. Equipped with one king bed and a double Jacuzzi for a romantic ambiance.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE SWIMUP
Located one the ground floor, this junior suite includes one king bed, and an oversized terrace directly in front of a pool. Room also features a Jacuzzi for two, two lounge chairs on the terrace, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior suites offer a view of the garden from the balcony. Feature one king or two double beds and a hydro massage bathtub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EMERALDJUNIOR SUITE BEACHFRONT
Rooms have an oversized Jacuzzi and a balcony with oceanfront or tropical views. One king bed and separate shower cabin.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ONE BEDROOM DIAMOND SUITE
Large suites offer a separate living room with a sofa bed and roof terrace. Feature one king bed and a bathroom with a double Jacuzzi. Living room offers a dining space. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD IMPERIAL SUITE PRIVILEGE
These large suites offer a separate living room with a sofa bed. Roof terrace features a large Jacuzzi. One king bed and two bathrooms, one with a double Jacuzzi. Living room offers a dining space and sitting area. Privileged amenities are included.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
GOLDEN JUNIOR SUITE
Junior suites feature balconies overlooking the pool. Offering two double beds or one king (bedding type not guaranteed). Bathroom includes a double Jacuzzi. Large sitting area. 667 sq. ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Free WiFi
DINING
Valentin Imperial Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Valentin Imperial Maya:
L'Alsace - A la carte French restaurant. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Il Olivo - Itailian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants for men (no jeans) and a shirt with a collar. No beachware.
Golden Snacks - Open for snacks from 11 a.m. - 5 p.m.
Taman Sari - A la carte Indonesian cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Mar y Tierra - Breakfast buffet 7:30 a.m. - 10:30 a.m. Buffet lunch 11 a.m. - 4:00 p.m. Lobster, Seafood, and Steak House Grill 6 p.m. - 10:30 p.m. Lobster dishes at additional cost. Attire: Daytime and Night Casual (no beachwear or sandals; collared shirt for men).
La Hacienda - Gourmet Mexican cuisine served a la carte. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
Le Marche - International cuisine served buffet-style for breakfast and a la carte style for lunch.
Ginger - Japanese restaurant with a sushi bar and a tapanyaki table. Reservation required. Open for dinner only. Night elegance dress code includes long pants (no jeans) and a shirt with a collar for men. No beachware.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Hobie Cats, and snorkel gear (mask and snorkel only). Non-motorized watersports, fitness center with complimentary yoga, pilates, body fitness, and Zumba classes (schedule may vary).
Nightly Activities & Entertainment:
Evening shows, live entertainment, dancing under the stars
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3611 Recommend
3611 past Apple Vacationers would recommend Valentin Imperial Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 9840 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Year # 8
Kate R, Toronto, Canada
Thu May 19 15:06:43 EDT 2016
We have just returned from another beautiful vacation at the Valentin Imperial Maya Resort. This was our 8 th 2 week vacation at this resort and will certainly not be our last, in fact this resort just keeps getting better every year. A lot of the staff have been here for 8 years and that tells us a lot about the owners of this beautiful paradise. We normally stay in a golden or emerald suite but the regular room as just as beautiful. We were also happy to see that the sea grass problem was gone as the Valentin has one of the most beautiful beaches in the Mayan Riviera. Every morning and at lunch we were greeted by Cindy the hostess at the Mia Tiera beach restaurant, and I can’t say enough good things about the lovely Melina. She made us smile each day and was the highlight of our breakfast and lunch each day. Armando, Hector and Omar, as well as the wonder omelette chef Pedro were a delight each day. Our favourite restaurant was the Indonesian. Mary, Vianey, Gabriela and of course the matre de Jose Luis were fabulous and a joy to spend time with. They all made dinner a warm and happy experience. I can’t leave out Alfredo, who has been our favourite waiter at the French restaurant for all these years. He has refined class that makes the whole fine dining experience wonderful. Angel at the Mexican Restaurant is also just wonderful. Andres is the beach concierge and is so attentive and pleasant, always willing to go the extra mile to make sure you have everything you need. Last but surely not least I have to say that the main concierge Iliane was extremely helpful and a great asset to the main building. It didn’t matter if you had a large request or something very small, she looked after everything with speed, efficiency and always a warm smile. The food at this resort is fantastic and we always enjoy dressing up for dinner because all of the staff always make us feel like we are important and they truly care about you and your experience during your holiday. The beach is beautiful, the grounds and rooms are beautiful, the food is fantastic, the pools are huge, but the thing that keeps us coming back to this resort year after year is the staff. We have been to most of the high-end adult only resort along the Mayan Riviera and only here do you experience the care and attention from the staff that makes you feel so welcome. We look forward to seeing everyone when we return in August. More>

Wonderful
jessievrana, Austin, Texas
Thu May 19 11:55:59 EDT 2016
This was our second visit here and I am already planning the third visit. This resort is top quality and is a wonderful place to have a romantic trip. The staff is wonderful, there are many activities, and the food is amazing. We will definitely be back again. More>

2nd times a still a charm
Jeff C, Wentzville, Missouri, United States
Thu May 19 11:51:35 EDT 2016
One year later and still as impressive as the first. The grounds, staff, amenities, etc. all still excellent. Enjoyed our days with Miguel at the beach bar and then again at the swim up bar. He made sure to have a special drink for us everyday. Miguel is such a hard working bartender/entertainer. He took great care of everyone that was at his bars at all times. In the evening we looked forward to seeing Angel. He too was excellent at what he does. Both were there the previous year and their bartending skills are still entertaining and fun plus very delicious. We chose to stay in a Golden Swim Up room this trip. SO EXCITED that we did. The room was in building 6. Easy to get to anywhere. On the rainy nights, we would just walk over to building 3 and through it to the restaurant areas and plaza. During the day it was another quick walk to the main pool through building 5. The room itself was very spacious. The quite and serene nature of the buildings location made for a stress free vacation. I highly recommend hanging out at that pool for lunch. The food is so great and made fresh for you. Best kept secret is that little sandwich shack. The service was excellent too. The night life is whatever you want to make of it. You want to dance, drink, hang out, quite walks, lounge, etc.. it can be done. There is plenty of diversity in entertainment. Looked like everyone enjoys themselves to the fullest of the extent of not going over board. We will be returning in less than 30 days for our third visit and have booked the Emerald Suites this time. Want to try something different and see what else there is still to see and learn about this resort. Oh, yeah. If your traveling during the turtle hatching seasons. It is so worth the walk to the beach late at night or early morning to help in their release. Don't get to do that very often and it was something we have still talked about to this day. More>

fabulous
Kezmadaitch, Bracknell, United Kingdom
Thu May 19 08:04:04 EDT 2016
Came back a couple of days ago, from the minute we set foot in the hotel we were made to feel relaxed, and thoroughly looked after. The hotel is absolutely everything we hoped for, and much more, on arrival we were greeted with a lovely cool refreshing wet towelette to wipe hands and face, presented with a glass of welcome bubbly and settled with check in. Our first night was a surprise we spent in the Imperial suite, as our room was being cleaned (we'd booked 11 nights so it could be change over) however when we did get into our room it was fabulous too, emerald suite, sea view just perfect! from here on in there is honestly nothing bad we can report about this hotel, it's staff and service, the general care and upkeep, all in my opinion were excellent. All restaurants were exceptional in food quality and service, and nothing was ever too much trouble! So my advice is, if you want an affordable bit of luxury, set in a beautiful part of Mexico, with everything you need to have a relaxing and adult only quality holiday then I would definitley recommend this place 100%!! look out for Gilberto in the may y tierra restaurant, he's a great guy!! More>

Towel Game
e w, West Kelowna, Canada
Thu May 19 07:12:47 EDT 2016
This is the best resort we have ever experienced and will return. The only issue is the "Towel Game ". It is out of control but could easily be resolved by simply issuing small plastic "exchange" cards making the guests responsible for their return. People would not be so eager to reserve spots early and leave them unattended. And at the very least would take them back to their rooms or exchange them for fresh ones, not simply walk away after use. This would free up the loungers for others. This system is used by many resorts, it's not perfect but it helps. (I wonder if Management actually reads reviews) More>



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