Puerto Vallarta/Riviera Nayarit

Sheraton Buganvilias Resort & Convention Center


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2018 Exceptional Values
Honeymoon: Bottle of wine, fruit basket, and 20% discount at spa (minimum four night stay; restrictions apply).

The action-packed Sheraton Buganvilias Resort & Convention Center is located in Puerto Vallarta on a golden stretch of beach in the lively Hotel Zone.

This resort oasis features five restaurants, four bars, two swimming pools with swim-up bar and Jacuzzi, four lit tennis courts, daily activities, spa services, a Sheratoons kids' club for ages 5-12, a fitness center, and nightly entertainment. An optional inclusive plan is available.

Set your sights on La Villita Restaurant for an outstanding breakfast, lunch, and dinner buffet and a la carte service. Step inside Embarcadero Bar & Restaurant and enjoy great food and refreshing cocktails. Dine at Gaviotas Restaurant and sample authentic Mexican gourmet cuisine in a casual setting with melodious live piano and a stunning view of Banderas Bay. Guests can dance the night away to the sounds of Cuban salsa, reggae, jazz, and rock at the Lobby Bar as they sample generous drinks. Tequila lovers will be able to choose from over 50 brands of the renowned spirit at El Embarcadero Bar. Don't miss the Mexican fiesta, with a delicious buffet offering the best of our Mexican cuisine, a live mariachi band, folkloric ballet, domestic drinks, fireworks, piñatas, entertainment, and a fiesta ambiance. Every Sunday, enjoy a traditional brunch with nearly 160 different dishes, as well as a mariachi band, marimba, and entertainment for children.

Please note that as of 2016, a cashless policy has been instituted. Restaurants, bars, room service, the spa, and other services will not be accepting cash payments. Please be sure to establish a credit line upon check-in with a credit or debit card. A cash deposit will be requested if other forms of payment are not available. Any balance will be returned upon check-out.

Find more information about Starwood Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Beachfront resort on Playa Las Glorias facing the Bahia de Banderas: 3 miles south from Puerto Vallarta International Airportand 10 minutes walking distance to Downtown.
Address: BLVD. MEDINA ASCENCIO 999
PUERTO VALLARTA
JAL

MX
Local Phone: 011-52-322-22...
Toll Free Phone: 1-800-433-5451
Fax: 011-52-322-22-24345
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two swimming pools each with its own swim-up bar, one with a gigantic Jacuzzi and waterfalls
Golf: NEARBY
Marina Vallarta - 6 minutes Vista Vallarta - 25 minutes
The Marina Vallarta is a par-71, 18-hole course designed by Joe Finger with a total of 6,700 yards, located in the heart of Marina Vallarta. Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of town.
Holes: 18
Green Fees: $121.00 (approx.)
Cart Fee: $30-$80 (approx.)
Club Rental Fees: $25-$35 (APPROX.)
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: $10.00 (approx.)
Raquet Rental Fees: fee
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This deluxe resort lies in the middle of Banderas Bay, on a fantastic 900 ft. stretch of beach. It consists of six open-styl e buildings surrounded by lush gardens, waterfalls, and the blue Pacific, with 473 ocean view rooms and suites. Sheraton Buganvilias Resort offers five restaurants, four bars, nightly live entertainment, two swimming pools with two swim-up bars, four tennis courts (all are lit), water sports, children's activities, spa services, and a fitness center. Beach: The property is on a beautiful swimmable sandy beach 900 feet long. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 473
Year Opened: 1980 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Pets are allowed. During the summer months, 2 restaurants and the snack bar are open. No Spring Breakers
ROOM TYPES
STANDARD GARDEN VIEW
Garden View. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT CLUB
Located on the top floors of the buildings with ocean view. King or two double beds, Butler service, continental breakfast, hor d'oeuvres & wine in the afternoon in VIP lounge, upgraded accommodations. Max. occupancy: 2 adults. Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN GRAND
Located in the upper floors of buildings. Oceanfront view. King or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view room with panoramic windows. One king or two double beds. 32" flat screen TV. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT TERRACE
Oceanfront room with balcony, bathroom with shower, and Satellite TV. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD TERRACE ROOM
Room with balcony. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN GRAND
Located in the upper floors of buildings. Oceanfront view. King or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT TERRACE
Oceanfront room with balcony, bathroom with shower, and Satellite TV. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD TERRACE
Room with balcony. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT CLUB
Located on the top floors of the buildings with ocean view. King or two double beds, Butler service, continental breakfast, hor d'oeuvres & wine in the afternoon in VIP lounge, upgraded accommodations. Max. occupancy: 2 adults. European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW
Garden View. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view room with panoramic windows. One king or two double beds. 32" flat screen TV. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
There are 5 Restaurants at Sheraton Buganvilias Resort & Convention Center:
La Pergola - Some of the best snacks and seafood specialties in Puerto Vallarta. Located next to the swimming pool. Open from noon to 7pm.
Gaviotas Restaurant - Mexican gourmet restaurant in an exclusive deluxe atmosphere with the best view of Banderas Bay. Large wine selection & Sommelier. Air conditioned indoors or ocean view terrace. Attire: Casual-formal. No children under 11. Open daily 6pm-10:30pm.
La Villita Restaurant - Outstanding breakfast, lunch & dinner buffet and a la carte service. Open daily for breakfast from 7am-noon; lunch and dinner from 1pm-11pm. Sunday champagne brunch with live Mariachi and Marimba band music from 9am-2pm.
Embarcadero Bar & Restaurant - Contemporary Mexican setting - perfect to enjoy cocktails and great food in an indoor air-conditioned soft lighted atmosphere or on its terrace. Open from 6pm to 10:30pm.
Alfresco Trattoria Restaurant - Italian cuisine in a romantic atmosphere. Attire: Casual-formal. Open November through April from 6pm-10:30pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bingo, Water Aerobics, Fitness Center, Full Spa, Ping pong, Volleyball, water volleyball. Watersports are available nearby ($).
Nightly Activities & Entertainment:
Live music in lobby bar.
CHILDREN'S PROGRAMS
Sheratons Children's Club is open from 10:00 am to 6:00 pm. Program features arts & crafts, sports, games at the beach & pools, and board games. Mini Disco is available twice a week in the evenings (subject to Hotel's occupancy).
Applicable Ages: 5 to 12 years old.
Program Fees: Complimentary

Babysitting Fee: (subject to change)
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 3800reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Construction
FRANZ B.
Dec 20 2017
Remodeling one of the lounges went on until 3 in the morning. Complained and were given a different room for one night while the “hammering” was going on. It was nice that we were given a different room, but couldn’t believe construction was scheduled like that. We have stayed at the Sheraton every visit for the last 12 years and love the remodeling of rooms they completed this year,,,and love the Festival of Guadalupe, as well as the convenient walk to downtown and the Malecon.
Customer Rating: 

APPLE TRIP
ANITA R.
May 31 2017
FOOD LEFT OUT ON BALCONY NEAR MY ROOM, ALL NIGHT, ATTRACTED COCKROACHES, FOOD MEDIOCRE, BREAKFAST GOOD, MENU W/ FEW CHOICES, NO GARLIC SHRIMP? NO RISOTTO, MORE MEXICAN SPECIALITIES WOULD BE NICE, CHICKEN BREAST / PASTA / HAMBURGERS, REAL FRIES, MORE SNACKS TO BE PURCHASED. WAITERS WONDERFUL , ATTENTIVE, KIND ,HELPFUL TRIED VERY HARD TO PLEASE.
Customer Rating: 

Comfortable beds great location noisy over bar area
SANDRA G.
Mar 11 2017
Comfortable, clean, not fancy. Bathroom tile old, needs grout. No place for toiletries. We made a shelf out of the ironing board. Lots of clean towels. GREAT LOCATION, 20 min walk to Malecon. Friendly staff. Good food, no one sick. Not enough lounge chairs in shade, so folks out saving chairs at 6 am. Rooms in tower over bar, restaurant very noisy until 2am. Great views.
Customer Rating: 

Great vacation overall.
JOANNE D.
Jan 26 2017
We had some problems at check-in. Our room was not ready at 5:30 p.m. After we got through that, it was wonderful. It would be helpful if they would provide clearer information about the all-inclusive restaurants. Another day we got back to our room at 5:00 and it was not cleaned yet. Overall, the experience was wonderful.
Customer Rating: 

Confusion reigns
JEFFREY C.
Jan 02 2016
Confusion about wifi service, constant attempts to obtain money from you, lumpy bed bad pillows, staff unable to answer any or all questions
Customer Rating: 

DONALD T.
Jan 21 2014
I have stayed at the Sheraton Bouganivilas several times in the past. Although my experience was good and I would continue to recommend this hotel, I was troubled by 2 issues: 1) It was not made clear that our reservation did not include a king size bed for my girlfriend and myself. As a result, we had to move into a new room when it became available i.e. move twice. I was also upset that the exchange rate was not posted when I tried to get Mexican pesos for dollars and I believe that one of the cashiwrs tried to short change me (I complained to Lulu the concierge but not sure anything was ever done). The bar/food service aroiund the pools was spotty at best.
Customer Rating: 

JOHN H.
Nov 21 2013
Unwanted calls to room concerning timeshare sales.
Customer Rating: 

Staff/Service outstanding!
MARTIN H.
Apr 25 2013
The staff was over the top awesome!! So helpful, kind and made our vacation wonderful!!
Customer Rating: 

All inclusive is deceptive!
STEVEN L.
Nov 30 2011
I thought All Inclusive meant "All" inclusive. The Sheraton has alot of hidden rules that aren't publicized about their all inclusive. Sometimes you can eat in this restaurant and other times you can't. Sometimes you can order this drink at this bar and other times you can't order that same drink at another bar, etc. Service at the pool bar was very slow (sometimes taking 20 minutes to get a drink) this was due to too many people and not enough staff. The staff was friendly. The rooms were as advertised. The facility was clean. The food choices at the buffet were poor. One night the main entre was hot dogs! I expected more from a name like Sheraton.
Customer Rating: 

TripAdvisor Traveller Reviews
Wonderful week of sun, beach and relaxation.
AlaskaFoursome, Ontario, Oregon
Thu Jan 18 13:46:44 EST 2018
We enjoyed our week in Puerto Vallarta and our stay at the Sheraton Buganvilias. The staff was friendly and helpful, especially our poolside server Gamaliel! He is the best and made our stay great. Would stay there again just to visit with Gamaliel. GREAT GUY! Thank you!

Amazing Honeymoon at the Sheraton
Erika F, Kamloops, BC
Thu Jan 18 06:42:09 EST 2018
I usually do not write review on properties but I feel it is necessary to do so as the service was outstanding at this resort. We typically book just the standard All-Inclusive resort when we go to Mexico but wanted to try something different for our Honeymoon. Myself and my husband have been to so many All-Inclusive resorts ranging from 3 to 5 stars. Upon arriving, we began to notice the differences. Check in was a breeze, keys..map..sign form and off we went. Since it was our Honeymoon we did upgrade to the top level Jacuzzi suite (which was absolutely outstanding!!) and also chose to buy the all-inclusive wrist bands for each day as we did not want to venture out for every meal and drink. Every time we looked a bit lost, there was staff asking if they could help us. -Sunday buffet is a MUST. The food is endless and the music is wonderful, I totally understand why people come to the resort just for the Sunday buffet. I would say the buffet every other day was just ok-a buffet you would expect at a resort. -The beach..it is exactly what it says it is if you do ANY kind of research on the resort. Its rocky..why are people surprised about this (google is a wonderful tool) -Chairs by the pool and beach were always available every single day. This was very refreshing to us as usually we need to set an alarm to get up to get chairs, and who wants to do that on vacation! -The restaurants were good but the Italian was our favorite for dinner. It gets booked quickly so I would reserve early on in the day to make sure you get a decent dinner time. Ordering food for lunch/snacks around the pool was the absolute best! The food was delicious-better than the buffet options (in our opinion) Now on to our absolute favorite...the pool! We loved sitting by the pool and chose the one that had a bit more activity going on as it had more sun during the day. On our first day we met Gamalieal (sorry about the spelling!) He was the most incredible server poolside. Not only did he get to know you and what kind of drinks you like, he was very personable. He always took the time to talk to us and give us information about Puerto Vallarta. We specifically sat in his section because of his amazing service! He was not the only fantastic server at the pool, he just went a bit more above and beyond than others did. -HIGHLY recommend the Rhythms of the Night excursion! This resort was a really nice change from your standard all-inclusive. There wasn't the groups of people that are there trying to get wasted by 10am and barfing poolside by noon-not that we don't like to have fun but it can really be a bit too much at times. Nobody was pushy with timeshares, they did ask if we wanted to discuss it upon arrival but a polite no was all they needed and the topic was dropped. Everything was clean and tidy around the resort. The lobby bar staff was fabulous as well-sorry we didn't catch your names! They found out it was our Honeymoon and were very good to us when we wanted to bring some champagne up to the room. Shout out to Daniel at the front desk! You were the most polite & helpful front desk staff we have encountered so far on our trips to Mexico. I could go on and on..we would definitely return here for another stay. Just remember that you are in gorgeous Mexico. We read a lot of reviews of people complaining that they are special starwood members..blah blah. So are we but we pre-booked the room we wanted and didn't just show up expecting a red carpet to be rolled out just because of that. The staff here were more incredible than lots of the Starwood properties so give them a break!

Relaxing time, great views
Jody M,
Wed Jan 17 17:40:00 EST 2018
Nice resort, Malacon is an easy walk or bus ride. I think all rooms have an ocean view which was nice. We saw whales and dolphins from our room (which had floor to ceiling windows that opened). Room was spacious but the beds were small (seemed smaller than a double). Room was dusty when we arrived but clean every day after that. We enjoyed the pool area with swim up bar, volleyball net and lots of loungers. Activities crew were great. My kids loved the pool games and beach volleyball (thanks Cesar and Brayan!!) and playing tennis. There were several weddings during our stay and the music would be just blaring well into the night. Also, you could hear every sound made in the hallway, at all hours of the night. Breakfast buffet was really great, loads of options and many made to order stations. Gourmet restaurant was fun, seafood restaurant was ok and we enjoyed the Italian restaurant especially for lunch. My daughter (who has food allergies) was cared for well enough.

Fabulous to Experience
42marty55, San Miguel de Allende, Mexico
Tue Jan 16 14:27:07 EST 2018
The atmosphere takes you on vacation immediately. The lush plantings surround you on the entire grounds. Lots of space to mingle or read quietly. The pools are massive with a hot tub and island waterfalls in the pool's center. The restaurants have undergone revitalization with excellent chefs and waiters who understand the dishes. The buffet has always been incredibly generous and is an amazing display to experience. Sunday brunch is just one of the special events presented. Last year we spent a total of five visits here and every trip was worth it! The rooms are beautifully maintained with the best in linens and towels. Not to be missed when you plan a getaway.

Don't be Fooled
MAK0213, Calgary, Canada
Mon Jan 15 09:16:24 EST 2018
So my biggest complaint is the fact that there is 3 options on Expedia for booking this property. When in reality there is only 2 options. The Club at Sheraton Buganvilias as an option doesn't exist. We checked in thinking we were going to be on the club floor and that's not what the front desk said. ( Even though we booked through Expedia we are SPG members so we know there is a club floor) We were told at the front desk that they have this complaint all the time with Expedia bookings. We were given a regular room on a regular floor. So who has their info screwed up?? Kind of hard to fight it when you are shut down by the front desk. Therefore I wouldn't book The Club at Sheraton Buganvilias option. Not a great setup in the bathroom either,pillows are awfull and the food is average.



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