Puerto Vallarta/Riviera Nayarit

Sheraton Buganvilias Resort & Convention Center


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2018 Exceptional Values
Honeymoon: Bottle of wine, fruit basket, and 20% discount at spa (minimum four night stay; restrictions apply).

The action-packed Sheraton Buganvilias Resort & Convention Center is located in Puerto Vallarta on a golden stretch of beach in the lively Hotel Zone.

This resort oasis features five restaurants, four bars, two swimming pools with swim-up bar and Jacuzzi, four lit tennis courts, daily activities, spa services, a Sheratoons kids' club for ages 5-12, a fitness center, and nightly entertainment. An optional inclusive plan is available.

Set your sights on La Villita Restaurant for an outstanding breakfast, lunch, and dinner buffet and a la carte service. Step inside Embarcadero Bar & Restaurant and enjoy great food and refreshing cocktails. Dine at Gaviotas Restaurant and sample authentic Mexican gourmet cuisine in a casual setting with melodious live piano and a stunning view of Banderas Bay. Guests can dance the night away to the sounds of Cuban salsa, reggae, jazz, and rock at the Lobby Bar as they sample generous drinks. Tequila lovers will be able to choose from over 50 brands of the renowned spirit at El Embarcadero Bar. Don't miss the Mexican fiesta, with a delicious buffet offering the best of our Mexican cuisine, a live mariachi band, folkloric ballet, domestic drinks, fireworks, piñatas, entertainment, and a fiesta ambiance. Every Sunday, enjoy a traditional brunch with nearly 160 different dishes, as well as a mariachi band, marimba, and entertainment for children.

Please note that as of 2016, a cashless policy has been instituted. Restaurants, bars, room service, the spa, and other services will not be accepting cash payments. Please be sure to establish a credit line upon check-in with a credit or debit card. A cash deposit will be requested if other forms of payment are not available. Any balance will be returned upon check-out.

Find more information about Starwood Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Beachfront resort on Playa Las Glorias facing the Bahia de Banderas: 3 miles south from Puerto Vallarta International Airportand 10 minutes walking distance to Downtown.
Address: BLVD. MEDINA ASCENCIO 999
PUERTO VALLARTA
JAL

MX
Local Phone: 011-52-322-22...
Toll Free Phone: 1-800-433-5451
Fax: 011-52-322-22-24345
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (1/2 mile)
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two swimming pools each with its own swim-up bar, one with a gigantic Jacuzzi and waterfalls
Golf: NEARBY
Marina Vallarta - 6 minutes Vista Vallarta - 25 minutes
The Marina Vallarta is a par-71, 18-hole course designed by Joe Finger with a total of 6,700 yards, located in the heart of Marina Vallarta. Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of town.
Holes: 18
Green Fees: $121.00 (approx.)
Cart Fee: $30-$80 (approx.)
Club Rental Fees: $25-$35 (APPROX.)
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: $10.00 (approx.)
Raquet Rental Fees: fee
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This deluxe resort lies in the middle of Banderas Bay, on a fantastic 900 ft. stretch of beach. It consists of six open-styl e buildings surrounded by lush gardens, waterfalls, and the blue Pacific, with 473 ocean view rooms and suites. Sheraton Buganvilias Resort offers five restaurants, four bars, nightly live entertainment, two swimming pools with two swim-up bars, four tennis courts (all are lit), water sports, children's activities, spa services, and a fitness center. Beach: The property is on a beautiful swimmable sandy beach 900 feet long. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 473
Year Opened: 1980 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Pets are allowed. During the summer months, 2 restaurants and the snack bar are open. No Spring Breakers
ROOM TYPES
DELUXE OCEAN GRAND
Located in the upper floors of buildings. Oceanfront view. King or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view room with panoramic windows. One king or two double beds. 32" flat screen TV. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT TERRACE
Oceanfront room with balcony, bathroom with shower, and Satellite TV. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD TERRACE ROOM
Room with balcony. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN GRAND
Located in the upper floors of buildings. Oceanfront view. King or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT TERRACE
Oceanfront room with balcony, bathroom with shower, and Satellite TV. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD TERRACE
Room with balcony. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT CLUB
Located on the top floors of the buildings with ocean view. King or two double beds, Butler service, continental breakfast, hor d'oeuvres & wine in the afternoon in VIP lounge, upgraded accommodations. Max. occupancy: 2 adults. European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW
Garden View. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW
Ocean view room with panoramic windows. One king or two double beds. 32" flat screen TV. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW
Garden View. One king or two double beds. Max. occupancy: 4 guests (2 adults + 2 children, or 3 adults + 1 child). European Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEANFRONT CLUB
Located on the top floors of the buildings with ocean view. King or two double beds, Butler service, continental breakfast, hor d'oeuvres & wine in the afternoon in VIP lounge, upgraded accommodations. Max. occupancy: 2 adults. Inclusive Plan.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
There are 5 Restaurants at Sheraton Buganvilias Resort & Convention Center:
La Villita Restaurant - Outstanding breakfast, lunch & dinner buffet and a la carte service. Open daily for breakfast from 7am-noon; lunch and dinner from 1pm-11pm. Sunday champagne brunch with live Mariachi and Marimba band music from 9am-2pm.
Embarcadero Bar & Restaurant - Contemporary Mexican setting - perfect to enjoy cocktails and great food in an indoor air-conditioned soft lighted atmosphere or on its terrace. Open from 6pm to 10:30pm.
Alfresco Trattoria Restaurant - Italian cuisine in a romantic atmosphere. Attire: Casual-formal. Open November through April from 6pm-10:30pm.
La Pergola - Some of the best snacks and seafood specialties in Puerto Vallarta. Located next to the swimming pool. Open from noon to 7pm.
Gaviotas Restaurant - Mexican gourmet restaurant in an exclusive deluxe atmosphere with the best view of Banderas Bay. Large wine selection & Sommelier. Air conditioned indoors or ocean view terrace. Attire: Casual-formal. No children under 11. Open daily 6pm-10:30pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bingo, Water Aerobics, Fitness Center, Full Spa, Ping pong, Volleyball, water volleyball. Watersports are available nearby ($).
Nightly Activities & Entertainment:
Live music in lobby bar.
CHILDREN'S PROGRAMS
Sheratons Children's Club is open from 10:00 am to 6:00 pm. Program features arts & crafts, sports, games at the beach & pools, and board games. Mini Disco is available twice a week in the evenings (subject to Hotel's occupancy).
Applicable Ages: 5 to 12 years old.
Program Fees: Complimentary

Babysitting Fee: (subject to change)
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 4064reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Excellent Hotel
THEODORE G.
Feb 05 2018
The Sheraton is the best hotel in the city of Puerto Vallarta that is within walking distance of most of the attractions in Puerto Vallarta excluding the Marina. The hotel is beautiful, clean, well maintained, and has beautiful landscaping. We were very well treated by the employees. The pool areas have plenty of chairs in both the shade and the sun as well as on the beach. Not the hotel for ocean swimming or ocean water activities.
Customer Rating: 

Construction
FRANZ B.
Dec 20 2017
Remodeling one of the lounges went on until 3 in the morning. Complained and were given a different room for one night while the “hammering” was going on. It was nice that we were given a different room, but couldn’t believe construction was scheduled like that. We have stayed at the Sheraton every visit for the last 12 years and love the remodeling of rooms they completed this year,,,and love the Festival of Guadalupe, as well as the convenient walk to downtown and the Malecon.
Customer Rating: 

APPLE TRIP
ANITA R.
May 31 2017
FOOD LEFT OUT ON BALCONY NEAR MY ROOM, ALL NIGHT, ATTRACTED COCKROACHES, FOOD MEDIOCRE, BREAKFAST GOOD, MENU W/ FEW CHOICES, NO GARLIC SHRIMP? NO RISOTTO, MORE MEXICAN SPECIALITIES WOULD BE NICE, CHICKEN BREAST / PASTA / HAMBURGERS, REAL FRIES, MORE SNACKS TO BE PURCHASED. WAITERS WONDERFUL , ATTENTIVE, KIND ,HELPFUL TRIED VERY HARD TO PLEASE.
Customer Rating: 

Comfortable beds great location noisy over bar area
SANDRA G.
Mar 11 2017
Comfortable, clean, not fancy. Bathroom tile old, needs grout. No place for toiletries. We made a shelf out of the ironing board. Lots of clean towels. GREAT LOCATION, 20 min walk to Malecon. Friendly staff. Good food, no one sick. Not enough lounge chairs in shade, so folks out saving chairs at 6 am. Rooms in tower over bar, restaurant very noisy until 2am. Great views.
Customer Rating: 

Great vacation overall.
JOANNE D.
Jan 26 2017
We had some problems at check-in. Our room was not ready at 5:30 p.m. After we got through that, it was wonderful. It would be helpful if they would provide clearer information about the all-inclusive restaurants. Another day we got back to our room at 5:00 and it was not cleaned yet. Overall, the experience was wonderful.
Customer Rating: 

Confusion reigns
JEFFREY C.
Jan 02 2016
Confusion about wifi service, constant attempts to obtain money from you, lumpy bed bad pillows, staff unable to answer any or all questions
Customer Rating: 

DONALD T.
Jan 21 2014
I have stayed at the Sheraton Bouganivilas several times in the past. Although my experience was good and I would continue to recommend this hotel, I was troubled by 2 issues: 1) It was not made clear that our reservation did not include a king size bed for my girlfriend and myself. As a result, we had to move into a new room when it became available i.e. move twice. I was also upset that the exchange rate was not posted when I tried to get Mexican pesos for dollars and I believe that one of the cashiwrs tried to short change me (I complained to Lulu the concierge but not sure anything was ever done). The bar/food service aroiund the pools was spotty at best.
Customer Rating: 

JOHN H.
Nov 21 2013
Unwanted calls to room concerning timeshare sales.
Customer Rating: 

Staff/Service outstanding!
MARTIN H.
Apr 25 2013
The staff was over the top awesome!! So helpful, kind and made our vacation wonderful!!
Customer Rating: 

All inclusive is deceptive!
STEVEN L.
Nov 30 2011
I thought All Inclusive meant "All" inclusive. The Sheraton has alot of hidden rules that aren't publicized about their all inclusive. Sometimes you can eat in this restaurant and other times you can't. Sometimes you can order this drink at this bar and other times you can't order that same drink at another bar, etc. Service at the pool bar was very slow (sometimes taking 20 minutes to get a drink) this was due to too many people and not enough staff. The staff was friendly. The rooms were as advertised. The facility was clean. The food choices at the buffet were poor. One night the main entre was hot dogs! I expected more from a name like Sheraton.
Customer Rating: 

TripAdvisor Traveller Reviews
LOVED staff
laflores, Chicago
Thu Jul 19 10:58:28 EDT 2018
The hotel was very nice. However, they are doing some sort of construction and the water kept being shutoff from 12am-4am. Which made it very uncomfortable when we get out to the club since the bathroom wasn't even flushing..gggrrr. Additionally, when we talked to the guy(Jorge) that was offering massage deals, he convinced my husband and me and went for an appointment. When we got there, they called him to confirm the deal. He approved it and we were told to come back in 1 hour. After paying for it, we were told that the deal he gave us was not 90 minutes but only 60 minutes otherwise they were going to charge us a additional $1500 pesos..we were bothered as it was confirmed twice by this Jorge guy but they refused to honored the deal. That was a big bummer...Will never go back to that hotel again. The view and hotel itself are very nice though.

Best Vacation Ever
ksnchz, Sevier County, Tennessee
Tue Jul 17 17:16:14 EDT 2018
This was by far the best family vacation ever! The rooms were so clean from the time we arrived to the day we left. The housekeeping staff is beyond great. We slept in a few days and when we returned the room was always cleaned. We have stayed here before and have never been disappointed. The breakfast was so good and lasted until noon!! The staff really went above and beyond to make sure our stay was great and it was. Thank You for helping us create memories with our children!!

Excellent place we will definitely return!
leemcdee, leemcdee
Sat Jul 14 17:47:41 EDT 2018
Great location, 25 minute walk to downtown. Hugo in the lobby bar makes the best drinks and is always happy to help. The food was delicious with many different options daily. Excellent wait staff. The pool was clean and beautiful and the waiting staff (Manuel, myly and Ramoun) never left me without a drink. The kids pool was the perfect height for my 2 year old to safely play. Our room was cleaned daily and was comfortable. I would absolutely recommend this hotel!

NO SAND ON THERE BEACH :(
danoeby, Vancouver, Canada
Tue Jul 10 09:37:00 EDT 2018
The beach had no sand. It's a very ROCKY beach. This needs to be changed. The activity coordinators were FANTASTIC but the beach volleyball game was on there rocky beach. They charged $21USD for Wifi. They only free wifi was in the hotel section. The room was clean but if you want a sandy beach when going to Mexico stay away from this resort.

No warning about LOUD construction!!
michaelnkimberlyj, Puerto Vallarta, Mexico
Mon Jul 09 11:26:53 EDT 2018
My wife and I have stayed at this Sheraton in the past and enjoyed our stay. This time we arrived late to check in and the hotel was peaceful and quiet. We woke up the following morning to horrible banging at 9am sharp. We called the front desk and asked about the noise. They said the hotel is under construction and they will not discount or refund any portion of our payment for the room. We had no previous knowledge of this construction and the staff failed to mention this to us during the check in process. We would have found a different hotel if we knew about the construction. We had a long day previously and would have enjoyed sleeping in the next morning but no way possible at this hotel. We checked out the following day because the noise is earth shattering throughout the hotel. We could not even hear the front desk clerk at checkout. I was shocked how poorly the manager handled our complaint and did nothing to ease our irritation. We are SPG members and will never return to this hotel due to the inconsiderate manager and the unadvertised construction project. Be aware, the Sheraton is under construction and they are charging normal rates for rooms without construction notices!! Horrible, horrible way to treat loyal SPG customers.



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