Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2017.

2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the Preferred Club Junior Suite Ocean View or higher for a minimum of 7 nights. Restrictions apply. see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, a la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga Scuba (introductory lesson in swimming pool), Game Room, Pool Tables, Movies
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7410reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Outstanding resort and staff
EDWARD Z.
May 04 2018
We could not have had a better time. EVERYTHING about this resort and their staff was far beyond expectations ! One of the most beautiful rooms and service we have ever experienced. Cannot wait to return !
Customer Rating: 

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Lovely time In Montego Bay
REGAN S.
Apr 22 2018
Spent 7days at Secrets Wild Orchid and have to say that it was a seamless vacation of relaxation ... we paid extra for the “ preferred status “ and have to say that for my husband and myself it was well with it as we had no interest in partaking in the group party atmosphere of the main pool area and completely enjoyed the quiet and solitude of the private pool and beach area that the preferred status area provided. Meals were all good and service was excellent. We knew to dodge the “morning breakfast sales pitched” and once the sales rep accepted that we were not going to be lured to the presentation(within the first 24 hours) we were left alone with no other mention there after. I used the gym facilities daily and found it to have most everything that is need d for a well thought out gym should have. The. Each and pool area were well kept and the grounds beautiful ... definitely recommend if you are looking for a great time
Customer Rating: 

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A great destination in Jamaica
HAROLD W.
Apr 09 2018
We stayed in the preferred section of Secrets Wild Orchid for five nights over Easter weekend, in a junior with ocean view on the second floor. After a lengthy wait at customs, which convinced us to try the expedited service offered by Mobay on our next visit, Amstar secured a private car for us at the airport. The short 15-minute ride from the airport to SWO is one advantage of staying there. The bellman met us immediately and was helpful in moving our luggage to the preferred building at the far end of the beautiful, clean property. He brought us rum drinks to enjoy while we checked in. As others have noted, check-in included an offer for something called the “repeater program,” an unpleasant experience with a hard-sell component. We were questioned about whether Apple Vacations had told us to decline the offer; they had not, we had read about this part of the check-in process online. Not the sort of welcome we were hoping for. But after we declined the offer, the matter was never brought up again, and our declining it did not seem to carry with it any negative consequences for our trip. Our room was in good shape and clean, with an open plan, jacuzzi, large shower stall, double sinks, and a very comfortable mattress on the bed. The balcony had a small wicker table with two chairs and a soaking tub we enjoyed three times in the late afternoon. The room smelled fresh, and we never noticed the mustiness others have complained about. We can’t say much about the TV because we were so busy enjoying ourselves in and out of the room that we never watched it. We are proper vegetarians, so even the seafood was off limits. We discovered some choices on the menu, and when we couldn’t, the chefs were very accommodating. Mario made us a delicious meal at the Bordeaux, and our hibachi chef Javaun even cooked the tofu first so that it didn’t commingle with the meat prepared for the other guests. We found the food and snack choices uniformly excellently over the entire six day period. The Blue Mountain coffee served at the resort is so good that I will be ordering it online for home use. The late night roving barbecue is not to be missed. We were surprised and delighted to find that jerk veggie burgers were available! Beaches and pools were well-maintained. There were plenty of chairs, lounges, and cabanas available at both. We worked the resort pretty hard, especially the water sports and night life. I know how to sail and took out the Hobie Cat on my own. We also snorkeled, parasailed, kayaked, and paddle-boarded. The staff at Captain’s water sports were very friendly and helpful, and there was a short wait for all activities. During the course of our stay there were many types of musical and dance events to watch and participate in. The house band was top-quality entertainment. The romantic beach fire included acoustic folk music. At 10:30, the outdoor acts fell silent so those who preferred to sleep could do so, but the silent disco with headphones at the Barracuda Bar was a hoot, and the nightclub was a nice way to wrap up the night. One quibble was that at times a live DJ gave way to a playlist which was used multiple times and became repetitive. Both day and night, the preferred building was mellow while the remainder of the resort was more social and livelier. We appreciated having the option to choose either setting depending on our mood. Line dance lessons by the pool ended up being private because we were the only ones to show up. Well, not so private in that everyone at the pool watched us! Entertainment team members Sky and Love made that experience memorable and fun. Our go-to bar was the Barracuda. Bartenders Kedesha, Everett, and Elton (who also served on the beach) remembered us and prepared many different types of drinks exactly the way we like them. There was no pressure to tip the staff. We always tip for good service, and ended up tipping roughly the same amount we would have at home. We liked that the resort allowed us to show our appreciation. Workers at the resort knew how to do their jobs professionally and unobtrusively, but authentic, interesting conversations with them about their lives and country were possible with prompting from us, and we enjoyed the opportunity to learn. We had a great time at Secrets in Jamaica and plan to return in the near future.
Customer Rating: 

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Loved our stay!
WILLIAM H.
Apr 04 2018
Upon arrival we were greeted by wonderful staff, that got us on our transport to the hotel. Once at the resort we were given a drink and a cool towel as we checked in, our view was breathtaking from our room. The pool staff and entertainment staff was so amazing they kept us feed, drinks full entertained and relaxed!! We loved every minute of our stay. Ruby, teneasha, Edwart, llyod, were our favorite staffers but there were many others. We can not wait to go back, the hotel was clean, and beautiful. Our only wish was if the Rick's cage excursion was more often that twice a week. Since it was cancelled due to weather but the other day was after we left.
Customer Rating: 

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Secrets Wild Orchid
DIANNE A.
Mar 30 2018
Based on reviews, we were expecting exceptional food. However, I found the food good but not exceptional. Attention to detail in room maintenance was not exceptional nor was attention to arrival sparkling wine and cheese and mimosa breakfast. We had a few staff members that obviously didn't like their jobs and were rude. A verbal fight between two bar staff was a bit unpleasant to watch. Too many lounges on the beach such that guests were too close to each other. Saving of pool lounges was rampant and we found that some placed towels on lounges very early but didn't show up until past noon. Grounds were lovely and clean. Our view of the ocean was fabulous!
Customer Rating: 

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Good but not great
RANDY E.
Feb 24 2018
We had lights that didn’t work in our room. Bathroom area was not cleanest and looked and smelled like there may be water issue. Kinda mildew smell. Water leaks from shower into toilet area. Hotel phone worked for 1 day and then stopped. Repeatedly asked for them to fix it but they ever did. All male staff was great. A few female staff that I saw and heard with others a with people I was with had attitude. Bartenders at the wild orchid pool bar were awesome!!! But the pool was freezing so drinking cold drinks made it that much colder.
Customer Rating: 

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Absolutely Amazing
JOSHUA L.
Feb 22 2018
We had a wonderful time @ the Secret's Wild Orchid Resort. We will recommend this resort to everyone. Staff was excellent, food and beverages were outstanding. The smells of the room were a little funky, but everything was clean and tidy. Will go back to resort in future.
Customer Rating: 

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Apple is great
WILLIAM W.
Feb 04 2018
Apple booked perfectly. No hot water in our room even after daily contacts. Excursions were well done. Hype about security is so unwarranted.
Customer Rating: 

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Excellent Jamaican Resort
KENNETH K.
Nov 04 2017
We had a wonderful time at the Secrets Wild Orchid Resort. The rooms were beautiful and the staff was superb! Very relaxing and Gorgeous views! Great vacation!
Customer Rating: 

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TIME OF MY LIFE
SHARLET K.
Nov 03 2017
My husband and i had a absolute wonderful time and we both can't wait to come back already. everything was beautiful and the service was excellent
Customer Rating: 

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Anniversary Vacation
TAUREAN W.
Oct 13 2017
We booked our trip because we were celebrating our 1st Year Wedding Anniversary. We had those details included in our reservation. However, upon arrival nor during our stay, did we ever received anything extra. Some rooms had banners and etc, but we were excluded. We booked this trip to celebrate and the resort nor Apple did anything extra/additional to help us celebrate our special day. Our travel agent also contacted the hotel directly to ensure that this information was included and Nicolas (Apple Rep/Concierge Rep verified that he would take care of us. It was also my wife's birthday. I was able to arrange this upon arrival. We were very disappointed to say the least.
Customer Rating: 

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TripAdvisor Traveller Reviews
Still thinking about Secrets...
,
Thu Jun 14 06:18:02 EDT 2018
This review won’t let me go back to January 2015, but that is when I last visited this resort. I came across a Secrets drink coaster and remembered that I never submitted a review. I’m not sure if he’s still at Wild Orchid, but Leo (Anderson) is one of the main reasons I still think of this trip. His attention to his clients and charismatic attitude were beyond measure! Oh yeah, and the jerk chicken pool side... another memory not soon forgotten! I hope everyone else has such a wonderful memory 3+ years later! No worries mon, I’ll be back some day.

Good all inclusive
CulturedKat, Hoboken, New Jersey
Wed Jun 13 07:59:11 EDT 2018
I believe this to be the first all inclusive where I actually enjoyed the freedom! Great dining options , quality of food and great service. It is really a combo of a couple resorts but you have access to most of them as well!

Beautiful Oceanfront Hotel in Montego Bay
Travelboysuniverse, Toronto, Canada
Tue Jun 12 15:10:25 EDT 2018
We had an Oceanfront Room that was literally less than 50 feet to the water. The rooms were beautiful and quite modern, offering spectacular view of the Caribbean sea. Food was amazing and maybe the best part of the vacation, from the breakfast buffets to the roaming food carts to patties available everywhere, this place will not disappoint. Nightly entertainment was great and offered a variety of things each night. The Disco was good the nights we went in but can get a bit overcrowded. Would come back here in an instant and would highly recommend this hotel to anyone looking for a Beach Front Luxury Vacation in Jamaica.

None
disappointed3214, Providence
Tue Jun 12 11:07:17 EDT 2018
I cannot believe all the great reviews on this resort. This was the most disgusting place I have ever stayed at in my entire life. The food was not edible, the staff was beyond rude, and the accommodations were worn and used. Do yourself a favor and stay somewhere with Marriott or anything similar attached to it when staying in Jamaica. A little advise for the hotel. Instead of serving Italian and French on your resort it would be nice to have JAMAICAN food while staying in Jamaica. If I wanted Italian, I’d go to Italy. Also, kill Lionel Ritchie on the speakers and put some Reggae on. Come on.

Nice..!!
Varis P, Naugatuck, Connecticut
Tue Jun 12 07:04:16 EDT 2018
Beautiful property, landscape and all around. The waiters, only in some cases, could show more courtesy and be smiling when greeting the guest, but that was only a couple since the majority are nice people. My wife could never find a VERY cold beer....LOL I don't want to point that out as a negative comment but just a general comment. If you request a service through the iPad in the room, you'd get a phone call almost right away, great service..!! I'd definitely recommend this resort to anyone.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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