Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2017.

2018 Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the Preferred Club Junior Suite Ocean View or higher for a minimum of 7 nights. Restrictions apply. see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, a la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7552reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Amazing
ANTHONY L.
Aug 09 2018
Everything about Secrets wild orchid was amazing. The staff was extremely attentive to all guests needs. The room was always clean and ready to be slept in. They made our honeymoon special and we'd recommend them to anyone.
Customer Rating: 

CHENDRA G.
Aug 02 2018
Our two butler's Nicola & Davion were great. They helped us with everything. On my next visit I would love to have them again. I got hurt on an excursion my cousin called Nicola & she immediately came to our room & wrapped my ankle. Davison & Nicola did everything from making sure we had ice in our room to booking our excursion & dinner reservations. And Dwayne from housekeeping was also great he checked on us every morning & every evening. Staying at Secrets Wild Orchid Perffered was a great experience.
Customer Rating: 

Great Vacation! Some issues, but overall I had a wonderful time!
BARBARA B.
Jul 31 2018
The resort was nice, but needs to be updated. The front desk staff and cleaning staff are less than friendly and was not available when you needed them. I thought the front desk staff was rude and did not care to give customer service. I had to call 3 times to get clean towels and a robe, finally I went to the front desk and got them myself. The maid service never cleaned during the morning hours, she would come after we had breakfast which was after 11am. The 1 time she cleaned she did not do a good job. The food was amazing, the spa staff was wonderful. I enjoyed the scenery., until I saw a lil lizard and that ruined my whole trip. But, over all I may visit one of the other resorts ST. James or Breathless just to give it another chance. I was also disappointed that they would allow animals at the resorts.
Customer Rating: 

Guy's Trip
TODD P.
Jul 14 2018
The secert's wild orchid hotel is a older resort that is still in good condition. They just recently went thru a management change that has the resort in disarray. The overall resort staff was very nice we did run into a few staff that had attitudes and wasn't very friendly for what ever reason. The quality of the rooms were great and comfortable. They kept our rooms very clean and refreshed with changed towels and sheets. The bars were ok. The selection of liquor was decent nothing to brag about. The bartenders were hit and miss in being able to fix a good tasting cocktail. The food quality was not good and very inconsistent. They had a buffet in the morning and for lunch. At night you had to go to one of the restaurant's. We waited on the average of 20-40 minutes for a group of five. The servers were not good. The food quality was poor due to the fact that the food was pre cooked and cold upon arrival. Some of the food tasted like it was pre frozen. There were also a few public restrooms that the door handles were broke and didn't work. The entertainment was ok nothing to brag about. This a very safe and clean resort. Once the new management makes changes it should return to very nice resort.
Customer Rating: 

Wild Orchid - Good place to lose weight
THOMAS B.
Jul 11 2018
Had a hard time satisfying my appetite. The food was fair at best
Customer Rating: 

Nice Beach Vacation
REBECCA M.
Jul 11 2018
Wild Orchid is a good hotel with good food, decent drinks and nice beach. The maid service was excellent. I was disappointed that top shelf liquor was really only available at the lobby bar. Although I did see a bar tendeder take a bottle of Grey Goose out of a closed cabinet had a pool bar one day. Nice calm beaches.
Customer Rating: 

A nice resort overall but difficulties with dietary needs
SHANNON D.
Jun 26 2018
The resort was beautiful and the nightly entertainment was great! The food was good, but was very limited as I have a gluten intolerance. Before leaving for vacation, the resort reassured my travel agent that there would be a wide variety of food for me to eat. This was not the case and many servers didn't seem to be aware that there was gluten free bread on the resort, which there was because a wonderful server at the Italian restaurant found me some. With an increasing number of people being diagnosed with Celiac or gluten intolerance, this is something the resort should work on improving.
Customer Rating: 

Outstanding resort and staff
EDWARD Z.
May 04 2018
We could not have had a better time. EVERYTHING about this resort and their staff was far beyond expectations ! One of the most beautiful rooms and service we have ever experienced. Cannot wait to return !
Customer Rating: 

Lovely time In Montego Bay
REGAN S.
Apr 22 2018
Spent 7days at Secrets Wild Orchid and have to say that it was a seamless vacation of relaxation ... we paid extra for the “ preferred status “ and have to say that for my husband and myself it was well with it as we had no interest in partaking in the group party atmosphere of the main pool area and completely enjoyed the quiet and solitude of the private pool and beach area that the preferred status area provided. Meals were all good and service was excellent. We knew to dodge the “morning breakfast sales pitched” and once the sales rep accepted that we were not going to be lured to the presentation(within the first 24 hours) we were left alone with no other mention there after. I used the gym facilities daily and found it to have most everything that is need d for a well thought out gym should have. The. Each and pool area were well kept and the grounds beautiful ... definitely recommend if you are looking for a great time
Customer Rating: 

A great destination in Jamaica
HAROLD W.
Apr 09 2018
We stayed in the preferred section of Secrets Wild Orchid for five nights over Easter weekend, in a junior with ocean view on the second floor. After a lengthy wait at customs, which convinced us to try the expedited service offered by Mobay on our next visit, Amstar secured a private car for us at the airport. The short 15-minute ride from the airport to SWO is one advantage of staying there. The bellman met us immediately and was helpful in moving our luggage to the preferred building at the far end of the beautiful, clean property. He brought us rum drinks to enjoy while we checked in. As others have noted, check-in included an offer for something called the “repeater program,” an unpleasant experience with a hard-sell component. We were questioned about whether Apple Vacations had told us to decline the offer; they had not, we had read about this part of the check-in process online. Not the sort of welcome we were hoping for. But after we declined the offer, the matter was never brought up again, and our declining it did not seem to carry with it any negative consequences for our trip. Our room was in good shape and clean, with an open plan, jacuzzi, large shower stall, double sinks, and a very comfortable mattress on the bed. The balcony had a small wicker table with two chairs and a soaking tub we enjoyed three times in the late afternoon. The room smelled fresh, and we never noticed the mustiness others have complained about. We can’t say much about the TV because we were so busy enjoying ourselves in and out of the room that we never watched it. We are proper vegetarians, so even the seafood was off limits. We discovered some choices on the menu, and when we couldn’t, the chefs were very accommodating. Mario made us a delicious meal at the Bordeaux, and our hibachi chef Javaun even cooked the tofu first so that it didn’t commingle with the meat prepared for the other guests. We found the food and snack choices uniformly excellently over the entire six day period. The Blue Mountain coffee served at the resort is so good that I will be ordering it online for home use. The late night roving barbecue is not to be missed. We were surprised and delighted to find that jerk veggie burgers were available! Beaches and pools were well-maintained. There were plenty of chairs, lounges, and cabanas available at both. We worked the resort pretty hard, especially the water sports and night life. I know how to sail and took out the Hobie Cat on my own. We also snorkeled, parasailed, kayaked, and paddle-boarded. The staff at Captain’s water sports were very friendly and helpful, and there was a short wait for all activities. During the course of our stay there were many types of musical and dance events to watch and participate in. The house band was top-quality entertainment. The romantic beach fire included acoustic folk music. At 10:30, the outdoor acts fell silent so those who preferred to sleep could do so, but the silent disco with headphones at the Barracuda Bar was a hoot, and the nightclub was a nice way to wrap up the night. One quibble was that at times a live DJ gave way to a playlist which was used multiple times and became repetitive. Both day and night, the preferred building was mellow while the remainder of the resort was more social and livelier. We appreciated having the option to choose either setting depending on our mood. Line dance lessons by the pool ended up being private because we were the only ones to show up. Well, not so private in that everyone at the pool watched us! Entertainment team members Sky and Love made that experience memorable and fun. Our go-to bar was the Barracuda. Bartenders Kedesha, Everett, and Elton (who also served on the beach) remembered us and prepared many different types of drinks exactly the way we like them. There was no pressure to tip the staff. We always tip for good service, and ended up tipping roughly the same amount we would have at home. We liked that the resort allowed us to show our appreciation. Workers at the resort knew how to do their jobs professionally and unobtrusively, but authentic, interesting conversations with them about their lives and country were possible with prompting from us, and we enjoyed the opportunity to learn. We had a great time at Secrets in Jamaica and plan to return in the near future.
Customer Rating: 

Loved our stay!
WILLIAM H.
Apr 04 2018
Upon arrival we were greeted by wonderful staff, that got us on our transport to the hotel. Once at the resort we were given a drink and a cool towel as we checked in, our view was breathtaking from our room. The pool staff and entertainment staff was so amazing they kept us feed, drinks full entertained and relaxed!! We loved every minute of our stay. Ruby, teneasha, Edwart, llyod, were our favorite staffers but there were many others. We can not wait to go back, the hotel was clean, and beautiful. Our only wish was if the Rick's cage excursion was more often that twice a week. Since it was cancelled due to weather but the other day was after we left.
Customer Rating: 

TripAdvisor Traveller Reviews
Summer Vacation
kellywD7541GG,
Tue Aug 14 07:36:23 EDT 2018
Many very nice staff members. El Patio and Portofino were excellent restaurants. Bordeaux restaurant- food was inedible. Best snorkeling we have done to date and the best mudslides at the pool bar. Would visit again.

The secrets of Secrets
Ajan D,
Mon Aug 13 17:36:17 EDT 2018
We were offered to stay at Secrets because Sunscape Splash moves my friends wedding without telling anyone. Secrets was beautiful looking, but the checkin line was long and almost made made us miss our scheduled booze cruise because of the extremely long line to check in. I literally had to carry my bag to the room and RUN to the awaiting shuttle. The dinner that night was nice and the server was awesome. The next morning when I went to breakfast I was horrified to see a roach crawl out of the container where I was getting my sugar from my coffee. I informed one of the staff and they brought me back the same container. I couldn’t even finish my breakfast. My friend also told me that she saw 2 roaches in her room. After breakfast I walked around and saw the beautiful parrots and grounds. I went to the ocean and there was a woman who was immediately stung by a jellyfish. The lifeguard changed the flag, so swimming was not an option. I decided to lay on the beach and get some sun. But there were crabs and one kept circling around my belongings and I wound up leaving. I had to leave shortly after and I was disappointed that I didn’t get to fully enjoy the resort. I was super excited to get to stay at secrets at first. But I wasn’t really happy with the roaches and the lack of opportunity to truly enjoy what was advertised.

Wild Orchids
Valyncia M,
Mon Aug 13 14:40:15 EDT 2018
My husband and I had an amazing time. The staff were wonderful, accommodating, and the food was amazing. We can’t wait to visit again. I definitely would recommend this place to a friend. Also, everything is all inclusive which is a plus

Let me let you in on the secret
Tn H,
Mon Aug 13 09:49:49 EDT 2018
This place is far from luxury. I booked one night here because of the reviews and I must say I am extremely disappointed. Upon check in our room was dirty. I called the front desk for service to no avail. I finally spoke with Shanice, when I walked to the front desk. She placed numerous calls to housekeeping. I am checking out now and the room still has not been serviced. Also dont stay in 2016. I dont know what's behind it but whatever room that is where the workers get their supplies out of and it's noisy. Dined at the french restaurant for dinner. The food was subpar. The breakfast buffet was decent. I stay at numerous resorts always looking for a new favorite, Secrets Wild Orchid will not be it. I'm off to another resort hoping for a much better stay. Special thank you to Shanice (front desk), Sky and Tay (entertainment team) that tried their very best to make my stay enjoyable.

Most beautiful place - loved it!
Gloria S,
Mon Aug 13 05:43:49 EDT 2018
We stayed in the preferred section of Wild Orchid from July 28th - August 4th 2019 and cannot say enough about how wonderful our stay was. Mathew and Monique were fabulous!! They helped us change $$$ were very friendly and Mathew took us on a tour of the entire resort on one of the golf carts. He found us wandering and just picked us right up. Our room was GORGEOUS - #1415 and the view was amazing. I much prefer the preferred beach and pool and area because of the quiet. But my sister and her fiancé were staying at the central club and we would go there after lunch each day to hang out. The food was amazing also - we loved deciding where to go each night and then went back to our favorites before we left. The bartenders were great - Alvin is hilarious. We are planning to return as soon as we can manage. Loved this place and the staff and everything we did there and everyone we met. Great job SECRETS!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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