Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated “Best Hotel Chain” by Apple Vacationers 2011-2017.

Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers.
Weddings: Free symbolic weddings. Receive the Secrets Wedding in Paradise Package complimentary when booking the Preferred Club Junior Suite Ocean View or higher for a minimum of 7 nights. Restrictions apply-see applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary.*

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, à la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot & cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Restrictions/exclusions: Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package are subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or Marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga Scuba (introductory lesson in swimming pool), Game Room, Pool Tables, Movies
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6872reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Anniversary Vacation
TAUREAN W.
Oct 13 2017
We booked our trip because we were celebrating our 1st Year Wedding Anniversary. We had those details included in our reservation. However, upon arrival nor during our stay, did we ever received anything extra. Some rooms had banners and etc, but we were excluded. We booked this trip to celebrate and the resort nor Apple did anything extra/additional to help us celebrate our special day. Our travel agent also contacted the hotel directly to ensure that this information was included and Nicolas (Apple Rep/Concierge Rep verified that he would take care of us. It was also my wife's birthday. I was able to arrange this upon arrival. We were very disappointed to say the least.
Customer Rating: 

TEST
True definition of 5 star
BRANDY P.
Oct 10 2017
My experience at Secrets was nothing shy of amazing and it's no question I will be returning. Until the next time Yeah Man!!
Customer Rating: 

TEST
PATRICIA O.
Jul 25 2017
The beaches were very small but there were a few of them. Most of the water in front the hotel was full of grass. The food was definitely poor, except for the breakfast buffet. The wait for breakfast was anywhere from 15-30 minutes long every morning. I have been at three star resorts that offered better service at breakfast and much better food at all the restaurants. We went attempted to eat lunch at one restaurant three days in a row and they were out of atleast half the food on the menu. They should not have even bothered to be open! The entertainment was mediocre at best. I travel to the Caribbean 4 to 5 times a year and have only had this bad of an experience at one other resort and it too was a secrets.
Customer Rating: 

TEST
Montego Bay, Wild Orchid
CYNTHIA O.
Jul 17 2017
I loved the idea of an "all inclusive" resort, but I was disappointed in the quality and cleanliness of the Wild Orchid Hotel.
Customer Rating: 

TEST
A few things
MATT M.
Jul 14 2017
The pool bar closes at 5pm. Kinda early. The entertainment was not that good. The casino is only slot machines and blackjack machines. Not a live dealer. Some of the cups we got drinks in were still very dirty. BUT we had fun and enjoyed ourselves.
Customer Rating: 

TEST
Best Vacation ever.
CRYSTAL F.
Jul 10 2017
This is the 2nd time we've traveled using Apple Vacations and they offer the best customer service. I will never book with anyone else!!!
Customer Rating: 

TEST
Wonderful!
CAITLIN P.
Jun 15 2017
We had an amazing trip. Jesse is wonderful and helped us with every need.
Customer Rating: 

TEST
Our stay at Secrets Montego Bay was phenomenal.
HOWARD B.
May 14 2017
We were suprised to find out we had been upgraded to a swim out room complete 00with butler service. We were treated like royalty all week long. It was the vacation of a lifetime.
Customer Rating: 

TEST
Very pleasant vacation once we finally arrived.
CAROL F.
Apr 07 2017
Problem with American Airlines flight, diverted to Miami because of engine problems and spent first day of vacation in Miami airport waiting on new plane and crew to take us to resort in Jamaica.
Customer Rating: 

TEST
Dissapointed
SCOTT R.
Mar 25 2017
The transfer from the hotel was horrible. Wreckless driver who offered to sell us drugs multiple times. The desk staff were rude and extremely poor communicators. The food and restaurant service was the worst quality I've ever seen in a resort. I won't ever use apple or AAA to book a vacation again. Had to request to have my room cleaned and towels restocked. Paid for the preferred club but was approached by the gardening staff multiple times asking for tips. This place has terrible service.
Customer Rating: 

TEST
Wonderful resort with a very friendly staff
JOHN P.
Jan 24 2017
We thoroughly enjoyed our vacation. The staff was very friendly and helpful. Ewert at the swim up bar was the best entertainment on the resort . He remembered everyone from day to day and always greeted you. Piano Bar waitress Jodi-Kay was a wonderful waitress who always had a smile and a song for you. Concierge Nicky was amazing and super friendly and helpful. Our only disappointment in an otherwise flawless vacation was the service of housekeeping. One day they were not ready to make up our bed or freshen the towels until 4:30 at which time we were preparing to get ready for the evening. Another night we went out at 5:30 and our bed had not yet been made up or towels freshened.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Horrible Hospitality!
Chelsey A,
Thu Oct 19 13:57:43 EDT 2017
Our honeymoon started out awesome at the resort, but quickly went downhill. One of the shop employees informed me I was "to fat" to buy any of the t-shirts there on the resort. I went the next shop where apparently the employee was speaking to me and I did not hear him so, he stated "I guess you dont speak english" in a loud, rude tone. On the contrary, I speak English just fine! I will also buy any size shirt I want since it is my money! One night while my husband and I were getting ready for bed, a HUGE ROACH ran across the bed, and I nearly had a heart attack! It was disgusting! For the money we paid to have a honeymoon in paradise I expect more from a resort. They also lied about the price of the romantic dinner on the beach, stating we could use our resort coupons to pay for the meal, even after repeatedly asking how much the dinner would cost, charged it to our room without our permission, and then threatened calling security to handle the situation when my husband inquired about the charges. Absolutely disgusted with the front desk supervisor, Shanique, and the other "supervisor" she stated signed us up for our dinner. Sad that we will NEVER go back to Secrets Wild Orchid, Jamaica.

Partymoon
Jamie S,
Thu Oct 19 09:31:20 EDT 2017
Had the best time at Secrets Wild Orchid in Montego Bay!! Hotel was clean and the food was delicious! Everyone was so friendly and helpful. Bartenders were awesome. Loved the beach and the pool! Would definitely go back!!

Fall Break 2017
Todd W,
Thu Oct 19 07:24:28 EDT 2017
This is our second time at this resort and have never been disappointed. The staff is extremely friendly and always go out of there way to make it a special vacation. Our Entertainment Staff - Cassie Swaby and Bar/Beach service Tanesha remembered us from last year and took the best care of us all week!!!!!

Top notch all adult all inclusive
daveinapril, Columbus, Ohio
Wed Oct 18 16:07:10 EDT 2017
We stayed at Wild Orchid Oct 10 through 14. I've stayed at several AI's throughout the Caribbean, including a few that cost much more, and all I can say was I was impressed by the staff. All so friendly and helpful, and they moved with a speed found lacking in many resorts. There were a few issues, but they were very trivial in my book. A broken tile here. Some first floor flooding due to rain. No restock of toiletries one day. Big deal. 90% of the food was most excellent, the bartenders fast and happy, and enough activities to keep you as busy, or not, as you like. I would recommend this resort to anyone, and hope to go back one day.

Honeymoon
nick l, Kettering, United Kingdom
Wed Oct 18 14:08:36 EDT 2017
Are honeymoon at secrets was amazing we had such a lovely week. The hotel staff work so hard and are always friendy and polite. The rooms were always cleaned to a high standard and the food was excellent. We done 1 day trip during are stay and that was to the mystic mountain and dunn river falls. The trip was really good and a great experience but the travelling was draining. We were the first pick up and the last drop off so it took over 3hours each way, my advice is if you do this trip to stay off the rum the night before. The pool bar staff are great they are always 100 percent on with the banter, jokes and hard work every day they would make you laugh and make your drink. Alvins one to watch out for he will cheer you up with a dirty banana. I found the french resturant was the best for dining, you get a nice fillet steak on the menu. The entertainment was good, the host for the secrets have talent night was good. She makes the show with her wit and stage presents. The location and scenery were a dream, chilling in the day with a fresh coconut on the private beech, what more can you want from a holiday. A little tip the jerk chicken man comes across angry but just smile and take hes chicken he wont bite. All in all the perfect holiday. Thankyou secrets for making it.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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