Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, a la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7970reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
LOVE Secrets Wild Orchid!
MITCHELL D.
Jan 21 2019
Secrets Wild Orchid was absolutely amazing!! I was instantly impressed with the quality of the staff and the attitude of the staff. Specifically Sky (Entertainment), Jethro & Rican (Bar staff), and all the Bellmen that we dealt with (who were all SPECTACULAR!). These individuals helped to make our stay AMAZING and PERFECT! I would like to go back to Secrets just to see them all again! The food at this resort was perfect, no disappointments there. All around we loved it there! The view of the Caribbean was truly PARADISE!
Customer Rating: 

Wild Orchid
JOHN B.
Jan 04 2019
This was our second time within this resort. The staff, entertainment and food are excellent. We had a blast. Much thanks to Apple Vacations and our travel agent PJ Buynak.
Customer Rating: 

Unexpected Entertainment around every corner
JAMES S.
Jan 03 2019
You just never know what kind of entertainment they will provide but its everwhere all of the time. Avoid the nightclub, unless you like the smell of dirty athletic socks, the same could be said for the theater at the entrance, once you get inside its not as bad. The music and entertainment is first rate.
Customer Rating: 

Pretty property however not up to Secret standard
ANTHONY V.
Dec 16 2018
The staff was very friendly and helpful. The food was fair to good and some was excellent. The bars were substandard as when the pool bar opened there were several days that there was no beer available and had to wait an hour for beer. There was also days when we asked for the drink of the day when the bar opened and they didn't have the gin to make the drinks. Our room didn't get cleaned at all one day. We left the room before 8am and returned at 4:35pm. The frig didn't get restocked on some of the days either. Some of the staff went out of their way to try to get the drinks we asked for and they should have had. Resort was very clean and we really liked the restaurants in one area. We did have a good time even with some hickups at the resort.
Customer Rating: 

Secrets Wild Orchid
JOSEPH G.
Dec 07 2018
Hotel front desk staff were helpful. Housekeeping could have been better; mini bar was not stocked one day, and housekeeping did not provide wash cloths one day. Expected more from a 5-star hotel. Building seemed a little run down for only being 8 years old. Beach and swimming pool were great.
Customer Rating: 

Whitehead Honeymoon
LUCY S.
Nov 18 2018
Spectacular Honeymoon Resort. Can’t wait to return in the future. Fingers crossed. Couldn’t have asked for better staff or a more beautiful location
Customer Rating: 

Wonderful Vacation!
LEE B.
Nov 08 2018
The staff is for the most part very friendly and helpful and our stay was excellent cant wait to return
Customer Rating: 

Perfect honeymoon in Jamaica!
ROBERT G.
Aug 29 2018
Everything was perfect, an unforgettable vacation! Apple knows what they are doing! Anna Aey (agent) was fantastic! Very knowledgeable
Customer Rating: 

Amazing
ANTHONY L.
Aug 09 2018
Everything about Secrets wild orchid was amazing. The staff was extremely attentive to all guests needs. The room was always clean and ready to be slept in. They made our honeymoon special and we'd recommend them to anyone.
Customer Rating: 

CHENDRA G.
Aug 02 2018
Our two butler's Nicola & Davion were great. They helped us with everything. On my next visit I would love to have them again. I got hurt on an excursion my cousin called Nicola & she immediately came to our room & wrapped my ankle. Davison & Nicola did everything from making sure we had ice in our room to booking our excursion & dinner reservations. And Dwayne from housekeeping was also great he checked on us every morning & every evening. Staying at Secrets Wild Orchid Perffered was a great experience.
Customer Rating: 

Great Vacation! Some issues, but overall I had a wonderful time!
BARBARA B.
Jul 31 2018
The resort was nice, but needs to be updated. The front desk staff and cleaning staff are less than friendly and was not available when you needed them. I thought the front desk staff was rude and did not care to give customer service. I had to call 3 times to get clean towels and a robe, finally I went to the front desk and got them myself. The maid service never cleaned during the morning hours, she would come after we had breakfast which was after 11am. The 1 time she cleaned she did not do a good job. The food was amazing, the spa staff was wonderful. I enjoyed the scenery., until I saw a lil lizard and that ruined my whole trip. But, over all I may visit one of the other resorts ST. James or Breathless just to give it another chance. I was also disappointed that they would allow animals at the resorts.
Customer Rating: 

TripAdvisor Traveller Reviews
Can't Say Enough Great Things!
Stephanie S, Delaware, Ohio
Sat Feb 16 16:43:23 EST 2019
My husband and I just returned from a 10-night visit to Secrets Wild Orchid Montego Bay, and honestly, we could have easily stayed at least 10 more nights! We are Unlimited Vacation Club members and have stayed at many AM Resort properties, but this one is now one of our favorites. As wonderful as the property is, and trust me, it is BEAUTIFUL, the thing that makes this resort stand out from the rest is the staff. They went above and beyond from day 1 to make sure we felt like family. We had a preferred club ocean view room. The preferred club was so worth it. Our beach and pool were far less crowded and much quieter than the main pool and beach. By staying in the preferred club section, we also had access to Breathless Montego Bay resort and their amenities and restaurants (Check out Altitude for a delicious meal!). The entire resort was very clean, and the food was amazing. Now, onto the staff that really made our stay special. Majelo, our UVC rep....I can't thank you enough for everything you did for us. From day 1, you were our go-to guy. You went above and beyond what we ever expected, and made it seem so effortless. I really look forward to coming back and visiting with you one day soon. Matthew from bell services greeted us each day with a spirited hello that made me smile and giggle every single time. You always made sure we were having a good time. Kemar, our preferred club pool/beach bartender/server had our drink order memorized from day 1 and always greeted us with a smile. We really missed you on your days off! Garon, our private dinner server, gave us an amazing anniversary dinner in the gazebo by the beach. His professionalism was superb, and he also went above and beyond to make our anniversary extra special. Finally, Jerome and Garey, our butlers....you two are the best!!! We felt like sometimes you could read our minds, because we would think of something, then you would make it happen. There were even a few surprises they had for us, which made for some wonderful memories. We can't thank you enough for everything. Other reviews on here may tell you about the wonderful beach, pool, rooms, etc, and I agree that they are amazing, but the reason we will be back is definitely because of the people. I feel like when we go back, we'll be visiting our new family. Until then, thank you Secrets Wild Orchid for an unforgettable 10th wedding anniversary trip!

7th VISIT
942billm, Immaculata, Pennsylvania
Sat Feb 16 03:47:22 EST 2019
It was our 7th visit to Secrets Wild Orchid (Preferred Club) and it was fantastic. The food at all the restaurants were theme different and all very good. Love the hospitality and cleanliness throughout the whole resort. The check-in and check-out very smooth. If you lucky to arrive at SWO and Matthew (bell-hop) greets you it sets the stage for an exciting and fun visit. Had a few hiccups but fixed immediately...excellent service. Going for our 8th visit in Jan. 2020. Please do the Segway Tour at the resorts....out out this world experience!!!

Beautiful, but disappointing
Shorty000_73,
Fri Feb 15 11:58:09 EST 2019
We had booked Secrets St. James, but were told upon arrival that we had been “upgraded” to Eild Orchid because St. James was full. Check in was great. Top notch service, which was beyond our expectations. We met with Shelly-Ann who gave us some coupons, and told us it was Secrets 18th Anniversary, and invited us to a celebratory breakfast the following day at 8:30. Upon agreeing to this, we were offered a complimentary Romantic Dinner for 2 on the beach. We were quite happy with the offer, until the celebratory breakfast turned out to be a 90 min Sales Presentation (timeshare). This 90 minutes turned into an almost 3 hour sales pitch with 4-5 different people trying to get us to buy in. We declined. We were then given $150 in “leisure cash” to use towards the $290 “complimentary” dinner. We then found out that the entire amount would be charged to our room, but that the $150 would cover it all. Nothing in writing, all just based on a conversation. Something didn’t seem right, so we opted to cancel. In addition, the dinner was going to be on the rocks by the water, not on the beach as per our original offer. Our previous top notch service seemed non existent after we declined to buy in at the Sales Presentation. We then found out that our “leisure cash” was now useless. Even though the details on the vouchers says otherwise. So we ended up getting nothing for our time. Room was just ok. Certainly not an “upgrade” by any stretch. Coffee & Tea was not replenished after day 2. Robes were provided, but then taken with the used towels on day 2, and then not brought back until requested. There is only a buffet option for breakfast & lunch. Food was good, but not as much authentic Jamaican cuisine as we had hoped. Dinners are at one of the on-site restaurants only. Service at the restaurants is very poor, as servers are clearly not working for tips (since many people don’t appear to leave any). The help yourself Red Stripe on tap at the Barefoot Bar stopped working on the 1st day, and was never fixed for the rest of the trip. Not the end of the world, but a pointless thing to offer if it’s never going to work. We had expected to hear some Jamaican music while relaxing by the pool or on the beach. This never happened. Only during dance lessons. Maybe not a downside for some, but it was for us. In order to get a lounge chair, you have to get up and put your towels on your chairs well before 7am. Even though most people don’t come to claim their chair until hours later. We learned this after missing out on anywhere to sit on day 1 (after our sales presentation). We looked out our window early one morning and noticed staff were reserving the chairs for guests (obviously paid to do so). Unfair for everyone because there are clearly not enough chairs for everyone on both resorts plus the guests at Breathless (who also have full use of St. James & Wild Orchid). Given what we paid, and also the reviews we had read, we were overall quite disappointed.

Great experience in Jamaica!
DebbieP02, Clear Lake, Iowa
Thu Feb 14 06:14:03 EST 2019
This was our first time staying at Secrets Wild Orchid and it was fantastic! The pools and beach are beautiful, we had an amazing view of both from our room. The food was really good, especially at the Mexican and Italian restaurants. The staff does a great job with entertainment by the pool, lots of action going on. Look for Owana, Chad and Sweetness, they added lots of fun to our trip! And our favorite bartender Recon! One tip, if you want a chair by the pool, get up early to reserve one, they go fast!

Jamaica 2019
OutdoorLuv813, Brookings, South Dakota
Wed Feb 13 09:06:09 EST 2019
My husband and I went for 5 nights. Here are a few things I wanted to share: We slept in alot and never got our towel on a shaded lounger in time. One afternoon, Michael lifeguard from Beach, helped find 2 open chairs!! And table (without us even asking him) Didn’t feel a need to tip but we did almost every time. And I would like to add the drinks are hit or miss. Bartender’s techniques are different from each other and don’t always make things the same. They also need more staff at the bars but that’s a comment for the management. The eating places we went to: Blue Mountain-food was good. husband had red snapper and I had jerk pork. El tapio- husbands food was better than mine. He had flank steak on a cheese quesadilla World Cafe- we went there every morning for breakfast, the buffet fit the bill for exactly what we needed and most days we skipped lunch. Wild Orchid Main pool area was inviting, we played bean bags on a whim one afternoon Spa-we got the couples massage. didn’t know what to expect, better than expected! Go an hour early if you can for the hydrotherapy process of sauna then cold water splash to whirlpool then ice cold full body immersion etc. It was fun to do this together because we wouldn’t have done it back home. Didn’t feel the need to leave resort for any excersions. We were mostly looking for a relaxing time together as a couple with good service and exceptional accommodations. We aren’t too critical. As midwesterners, we are gracious for the time away and warm sunshine!



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