Jamaica

Secrets Wild Orchid Montego Bay


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Unlimited-Luxury®   All Inclusive    

Rated Best Hotel Chain by Apple Vacationers 2011-2018.

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Weddings: Receive the Secrets Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Secrets Eternity Honeymoon Package complimentary. This package is complimentary when booking the Preferred Club Junior Suite Ocean View category or higher for a minimum of 7 nights. (restrictions apply*)

Indigenous art to chic design, Secrets Wild Orchid takes its inspiration from the island's gorgeous surroundings, steeped in the Ethiopian roots of Jamaica's African ancestors. Made for the youthful soul and the young at heart, adults (18+ only) will discover a vibrant, hip locale with the exclusive amenities of Unlimited-Luxury®, beginning with 24-room room service, nine gourmet restaurants, nine bars and lounges, the world-class Spa, theater, and championship-caliber golf nearby. If you wish to escape to a little quieter atmosphere, there's Secrets St. James next door, with its Victorian-esque sophistication-- the best of two worlds. Between the two neighboring resorts, enjoy seven gourmet, a la carte restaurants serving a variety of international cuisine, a buffet and more, ten chic bars and lounges offering unlimited premium brand beverages, an air-conditioned theatre featuring a variety of entertainment and a world-class spa with pampering spa treatments.

Preferred Club amenities include private check in/out, private concierge service, private pool, complimentary newspaper in room daily, complimentary internet access in suite, sun bed and soaking tub on terrace, upgraded minibar service, upgraded bath amenities, and complimentary computer access in the Preferred Club Lounge which serves daily continental breakfast and afternoon hot and cold hors d'oeuvres, exquisite desserts, fine liquors and complimentary computer access.

Find more information about Secrets Resorts & Spas.

Learn more about Montego Bay.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. The Secrets Eternity Honeymoon Package is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Secrets Wild Orchid Montego Bay is ideally located on the northwest coast of Jamaica, only 15 minutes away from the Sangsters International Airport.
Address:
Montego Bay


JM
Local Phone: 876-953-6600
Fax: 876-940-9704
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Large free-form swimming pool (partially heated). Private pool for Preferred Club guests.
Golf: NEARBY
White Witch Golf Course (Par 71), Half Moon Golf Club (Par 72), Tryall Golf Club (Par 72), Three Palms Oceans Course Wyndham Rose Hall (Par 71), Cinnamon Hill Golf Course
Holes: 18
Green Fees: Fee required
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury settings. Immerse yourself in Unlimited-Luxury® where everything is included: Elegant rooms, 24-hour concierge & room services, and gourmet restaurants. Features a Full-service spa located near the Beach Club and accessible to outside patrons, this world-class spa is like a magical garden, rich with lush gardens and fountains. Massages of every style by true experts, saunas, and body treatmeants. Beach: Features: Palapas, Cabanas, Lounge chairs, Activities area, Showers
Total Rooms: 350
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREFERRED CLUB JRS OCNVIEW
One king or two queen beds, a separate sitting area, and a private balcony with ocean views and a soaking tub. Preferred Club privileges include private access and upgraded amenities. Bathroom features a whirlpool tub, a separate shower, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB PRES STE OCF
Spacious bedroom with one king bed or two queen beds, and walk-in closet. Large living room and dining room with seating for eight. Kitchenette and office space. Bathroom with a Jacuzzi. Oceanfront balcony. Preferred Club includes upgraded amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
JUNIOR SUITE OCEAN VIEW
One king or two queen beds, a sitting area, and a private balcony with ocean views. Bathroom features a whirlpool tub, a separate shower, and luxury bath amenities. Secrets box for private room service delivery and minibar restocked daily.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB JRSOV SWIMOUT
One king bed or two queen beds, a separate sitting area, and a private balcony with a soaking tub direct swim-out access to a pool. Preferred Club privileges include private access and upgraded amenities. Bathroom with a whirlpool and separate shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
PREFERRED CLUB MASTER STE OCF
Spacious bedroom with one king bed or two queen beds. Large living room and dining room with seating for four. Large balcony with Jacuzzi and oceanfront views. Bathroom with a whirlpool. Preferred Club include upgraded amenities and private access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
DINING
Secrets Wild Orchid Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips-*Guests may also enjoy the Seaside Grill located at the Secrets St. James.
There are 8 Restaurants at Secrets Wild Orchid Montego Bay:
Blue Mountain - Serves Jamaican Caribbean cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
El Patio - Serves classic Mexican cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant.
Coco Cafe - Serves coffee, tea & pastries. Open from 6:00am to 10:00pm.
World Cafe - International buffet restaurant. Open for breakfast (7:00am to 11:00am) and lunch (12:30 to 3:30pm). Dress Code: Casual. Air-conditioned restaurant
Bordeaux - Serves contemporary French cuisine. Open for dinner 6:00pm to 11:00pm. Dress Code: Casual elegance. Air-conditioned restaurant
Oceana - Ocean-view restaurant. Open for breakfast (7:00am to 10:30am), lunch (12:00pm to 4:00pm), dinner (6:30pm to 11:00pm). Dress Code: Casual (breakfast & lunch), Elegance (dinner). Open-air restaurant.
Portofino - Serves Trattoria-style Italian cuisine with wine cellar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Indoor and outdoor seating. Open-air restaurant.
Himitsu - Serves Pan-Asian cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. Open-air restauran.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Basketball, Volleyball, Bocce-ball, Soccer, Darts, Board Games, Yoga, Scuba (introductory lesson in swimming pool) Game Room, Pool Tables, Movies. Small dogs (22lbs./10kg or less) are allowed.
Nightly Activities & Entertainment:
Theater, Convention Hall, Desires Music Lounge, Piano Bar, The Lounge
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1671 Recommend
1671 past Apple Vacationers would recommend Secrets Wild Orchid Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8102reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Wonderful Vacation, but...
MICHAEL S.
Mar 24 2019
We just got back from another wonderful week at Secrets Wild Orchid in Montego Bay. We were there two years ago with our brother and sister-in-law. We enjoyed it so much that this year, when planning a group vacation, we were asked if we would mind going again. No problem here. The first two days were great, then the cruise ships came in along with a tech company convention. Cruise ships come in to the area on Wednesdays and Saturdays. People on the ships can purchase a day pass for the resort. Someone from a ship actually moved our belongs from our beach chairs when we went for a late breakfast - not just our towels. That was rude. The peaceful vacation turned to Spring Break when a convention of at least 300 people came on Wednesday. The beach was jammed packed with blaring music (love the music,just way too loud) and way too many drunk and loud people (not all, but enough to spoil it). We love a party and a good time, but this group took over the resort to the detriment of the other guests. Not their fault, but it was disappointing the resort did not control the flow better. The Good: The Food was amazing. We had 5 couples in our group and everyone was very impressed with the food. All the restaurants did a phenomenal job. The service staff could not do enough for you. They work so hard for you to have a wonderful vacation. The servers, bartenders, housekeeping, and any staff you might see on the property went out of their way to be upbeat, pleasant and offer assistance. So impressive. We appreciated each and everyone for their kindness. The Entertainment: The entertainment staff are superb and the Pace, house band is excellent. Don't miss the Silent Disco. We saw this on the schedule but did not know what it was. My husband and I checked it out on our last night. It was so much fun. It would be nice if they had one of the entertainment staff explain some of the activities before introducing the band each evening. The bike ride with Carlios was wonderful and it was FREE! It was fun to get off the resort property and Carlios was so good at telling us about Jamaica and showing us different types of trees and vegetation that we don't normally see. The Nature Walk: Another Free activity. We took this walk the last time we were at the resort and found Elaine to be so interesting. She still is and I would go again. The Not-So-Good: Honestly, everything is very good. Had we not been there two years ago we probably would not have noticed some things - but we did. The front desk staff just was not pleasant. They were not pleasant when we got there nor if we stopped by to ask questions. Not rude, just not pleasant. Since we were returning guests and bringing a group of 3 more couples we (my husband and I and our brother and sister-in-law) were told we would be receiving a gift in our room. Not necessary, but, o.k. that's very nice. We were also invited to attend a breakfast the following morning for returning guests to hear about Secrets Returning Guest Program. At the breakfast we would receive more free gifts. Again, this is nice, but we did not want to spend the first morning of our vacation in a 90 minute presentation, so we declined. We never did received those "gifts" we were to get in our room. No big deal, but don't mention it, if you don't plan on following through. The rooms: The rooms are wonderful but they need some updating. For example, the vinyl backing on the drapes had numerous tears in it. If they were closed you could see daylight through them all over. It looked very tacky, and not what you would expect at a hotel at this level and price. Also, when we were there before there was a lamp on the desk. Having a lamp on that side of the room is essential as it was the only light on that side of the room. Some rooms had a lamp and they are shown with a lamp in the on-line pictures. I am assuming some had broken but were not replaced. That's an easy thing to fix. Again, at this level, if something is broken it should be immediately replaced. All in all, WE LOVE JAMAICA and we loved our vacation at Secrets Wild Orchid. Will we return, absolutely! Will it be soon, probably not.
Customer Rating: 

Excellent in every way. Would highly recommend
DAVID H.
Mar 04 2019
Excellent in every way. Would highly recommend
Customer Rating: 

LOVE Secrets Wild Orchid!
MITCHELL D.
Jan 21 2019
Secrets Wild Orchid was absolutely amazing!! I was instantly impressed with the quality of the staff and the attitude of the staff. Specifically Sky (Entertainment), Jethro & Rican (Bar staff), and all the Bellmen that we dealt with (who were all SPECTACULAR!). These individuals helped to make our stay AMAZING and PERFECT! I would like to go back to Secrets just to see them all again! The food at this resort was perfect, no disappointments there. All around we loved it there! The view of the Caribbean was truly PARADISE!
Customer Rating: 

Wild Orchid
JOHN B.
Jan 04 2019
This was our second time within this resort. The staff, entertainment and food are excellent. We had a blast. Much thanks to Apple Vacations and our travel agent PJ Buynak.
Customer Rating: 

Unexpected Entertainment around every corner
JAMES S.
Jan 03 2019
You just never know what kind of entertainment they will provide but its everwhere all of the time. Avoid the nightclub, unless you like the smell of dirty athletic socks, the same could be said for the theater at the entrance, once you get inside its not as bad. The music and entertainment is first rate.
Customer Rating: 

Pretty property however not up to Secret standard
ANTHONY V.
Dec 16 2018
The staff was very friendly and helpful. The food was fair to good and some was excellent. The bars were substandard as when the pool bar opened there were several days that there was no beer available and had to wait an hour for beer. There was also days when we asked for the drink of the day when the bar opened and they didn't have the gin to make the drinks. Our room didn't get cleaned at all one day. We left the room before 8am and returned at 4:35pm. The frig didn't get restocked on some of the days either. Some of the staff went out of their way to try to get the drinks we asked for and they should have had. Resort was very clean and we really liked the restaurants in one area. We did have a good time even with some hickups at the resort.
Customer Rating: 

Secrets Wild Orchid
JOSEPH G.
Dec 07 2018
Hotel front desk staff were helpful. Housekeeping could have been better; mini bar was not stocked one day, and housekeeping did not provide wash cloths one day. Expected more from a 5-star hotel. Building seemed a little run down for only being 8 years old. Beach and swimming pool were great.
Customer Rating: 

Whitehead Honeymoon
LUCY S.
Nov 18 2018
Spectacular Honeymoon Resort. Can’t wait to return in the future. Fingers crossed. Couldn’t have asked for better staff or a more beautiful location
Customer Rating: 

Wonderful Vacation!
LEE B.
Nov 08 2018
The staff is for the most part very friendly and helpful and our stay was excellent cant wait to return
Customer Rating: 

Perfect honeymoon in Jamaica!
ROBERT G.
Aug 29 2018
Everything was perfect, an unforgettable vacation! Apple knows what they are doing! Anna Aey (agent) was fantastic! Very knowledgeable
Customer Rating: 

Amazing
ANTHONY L.
Aug 09 2018
Everything about Secrets wild orchid was amazing. The staff was extremely attentive to all guests needs. The room was always clean and ready to be slept in. They made our honeymoon special and we'd recommend them to anyone.
Customer Rating: 

TripAdvisor Traveller Reviews
Lovely resort with great food and activities, with a couple of quirks...
David P, Scottsdale, Arizona
Thu Apr 11 11:13:45 EDT 2019
There are two Secrets Resorts adjacent to each other, sharing nearly everything, so it's almost indistinguishable which resort you are at. The rooms were beautiful, the food was great with lots of varieties and options, and there are non-stop activities, if you are so inclined. Or you can just relax on the beach or at the pools all day. Jamaica is very chillaxed place and the staff here reflects the "no problem, man" perspective. A few tips: ' 1. We booked through Costco vacations; good prices, and a specific person on-site to book excursions. She was off in a different building though, and I personally found it pretty distasteful that there were multiple desks for booking excursions, each with different prices. It felt like a disservice to guests that they would have to shop around on-property, for the best prices for the same excursions. 2. Upon check-in, after a long day of travel, before being able to go to our rooms to rest or freshen up, the concierge tried to sign us up for their "membership presentation" the following morning for breakfast. I have no idea if their membership program is good, bad, or neutral, but the persistence to get us to attend was somewhere between obnoxious and antagonistic. He was offering spa credits in return, but I don't go on vacation to get a sales pitch. We wound up ignoring the lobby and taking different walking paths just to not have to deal with him. 3. If you go, you must go on the luminous lagoon tour. There are four places in the world where the environmental conditions are such that bioluminescent plankton have evolved and will glow when disturbed. It's the most amazing experience. 4. They have 24-hour room service, but it's sloooow... took a really long time the one night we tried it. So plan accordingly.

Wonderful Place to Go
Oceanfront_Bliss,
Wed Apr 10 17:14:22 EDT 2019
This resort is outstanding!!! From the food to the service to the room to the turquoise blue of the beautiful ocean. It’s all very outstanding!! From the moment we arrived to the moment we left, Matthew took good care of us and always said hello with our names!!! He never forgot!! The people are so warm and inviting with such an amazing culture. The jerk chicken is awesome!!!!! You can get it day or night!!! I truly can’t say enough. This whole area is great with 3 resorts right together. There is always lots to do and see. You can either relax and do nothing or participate in tons of fun activities. There’s something for everyone. Go to Jamaica and stay at Secrets!!!! Ya, mon!!! 😄

Beautiful place with inconsistent service
Samantha T,
Wed Apr 10 16:07:00 EDT 2019
When arriving at Wild Orchid you will see a beautiful resort. It is well kept and clean. I felt like the house keeping staff did a nice job. Room service is quick but the food pictured on the menu is NOT at all like what you receive. The beach is nice with plenty of chairs. The pool is clean but not always enough chairs. Lots of times all the chairs had towels on them but there would only be 6 people in the pool. Lots of "reserving" spots. The food was good most of the time. The staff was inconsistent. Some were very nice and others were awful. The lady at the photo shop was incredible rude. We did a romantic dinner at the beach $230 and the food wasn't good. I sat with an empty water and wine glass for over 20 mins. We booked a couples massage online throgh the resort before we went. When we arrived at the spa we were told after our massage we could apply the coupons "resort credit" to the service but when we came out we were told we couldn't since we booked online. We had a similar thing happen with photos. We booked a photo shoot and the photographer told us we could do all pictures for a set price but when we arrived at the shop the lady told us she didn't know what he had said but there was no such deal. To boot she was rude and unapologitic. We had a similar issue with the wedding department, being told one price and then a bait and switch when we arrived. Same with an excurision to the luminous lagoon. We were told a 45 min bus ride and it was 1.5 hours. Overall I felt the service wasn't the best. I would prefer to stay at Sandals just becuase of that.

Great getaway
Anna B,
Wed Apr 10 15:49:32 EDT 2019
We went to Secrets Wild Orchid resort over Spring Break and had an amazing time. The facilities were very well kept and the views were picture perfect! The staff was very helpful and we were spoiled by our butler-Danae. She even had a hot bath drawn for us after a long excursion off of the resort! Not to mention the chocolate covered strawberries, chilled white wine, and rose petals arranged in the shape of a heart! She made sure that we had the perfect spot saved on the beach and made reservations for dinner so we wasted no time waiting. Matthew was also very kind and was sure to greet us by name. He was very personable and is a great asset to the resort. Our room was incredible! The swim out room is a must! When it got too windy or too hot on the beach we headed back to our room and our own private pool. We ate made to order omelets every morning at the breakfast buffet along with mimosas! Lunch was typically at the beach and included yummy hamburgers and self serve potato chips. Dinner service was top notch and the local cuisine was very good. If you are looking for a getaway this is it!

Beautiful location, terrible service,
Essentialroseglow, Colorado
Wed Apr 10 14:29:40 EDT 2019
Average food, terrible service, spa was average, but beautiful location. When getting my massage the room was freezing. When your cold it's not very relaxing. Best part of trip was paddle boarding, swimming in ocean, and seeing ocean creatures.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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