Cancun

Royal Solaris Cancun


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All Inclusive    

Royal Solaris Cancun is a fun-filled, all-inclusive resort with 300 rooms overlooking the Nichupte Lagoon or Caribbean Sea. This family-friendly hotel's unique pyramidal structure will captivate guests of all ages. Royal Solaris Cancun features comfortable lagoon and oceanfront room accommodations, and amenities such as 24-hour, all-inclusive meals and drinks. Take part in the recreational daytime activity programs at the pool. Children have a special place for fun in the mini-club and mini water park, where they're supervised by attentive staff. Parents can relax in the oceanfront pool complex, which features outdoor Jacuzzis.

The private marina just across the street hosts the included non-motorized watersports. Stay connected with internet access in rooms and at the business center, and Wi-Fi access in the lobby area (fee). Keep fit at the lagoon-view fitness center. The spa offers a warm and relaxed atmosphere where you can enjoy the steam, Jacuzzi, and showers, along with spa treatments, salon services, and massages (fee).

Enjoy unlimited meals and drinks 24-hours-a-day from three restaurants (buffet/a la carte), a snack area, and two bars. Start the day with the continental breakfast room service. You'll experience the finest Mexican and international cuisine created by talented chefs (available from 7:00 a.m. to 10:30 p.m. daily). Enjoy snacks almost 24-hours a day.

After a full day of activities, take in the nightly themed shows and live music at the lobby bar. Board a free one-way shuttle to Cancun's exciting nightclubs. Encompassing the magic formula of ambiance, fun, and lots of activity, the all-inclusive Royal Solaris Cancun keeps happy travelers coming back year after year. One of the most popular resorts in Cancun and always in demand, this lively destination is famous for non-stop entertainment. Royal Solaris Cancun is the place to be with those you know and love, and offers a great opportunity to meet new friends!

Learn more about Cancun.
HOTEL LOCATION
Beach front Resort, conveniently located only 15 minutes from the shopping, dining and night entertainment of the world famous hotel zone and 20 minutes from downtown and the airport.
Address: BLVD KUKULKAN LOTE 64, SEGUNDA
CANCUN
QR

MX
Local Phone: 011529988488400
Toll Free Phone: 877-270-0440
Fax: 52-998-848-8407
Website Address: www.hotelessolaris.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby (3 miles.)
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
Expansive ocean front pool complex divided into three sections, including a main activities pool, swim-up bar and a children's section. Mini-club area has its own pool, part of Noah's Arch water park.
Golf: NEARBY
Holes: 0
Lessons Available
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Basketball, Volleyball, Gymnasium, Aerobics.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Royal Solaris Cancun Resort Marina & Spa All-Inclusive, features a unique Mayan Piramid inspired architecture and confortable guestrooms with lagoon or ocean front views. Offering 20 years of experience as one the first All-Inclusives in Cancun, this resort offers an array of amenities including24 hour meals and drinks, day and night entertainment, Kid's Club and free WiFi. Beach: The property borders a beautiful white sand beach 20 meters wide and almost a half-mile long. Complimentary use of non-motorized water sports available at our private Marina, located across the street. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 300
Year Opened: 1989 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Individual spring breakers, no groups. Required to sign a letter of good behavior & $100 cash deposit. This hotel does Not have exchange privileges. Effective 12/26/18 for travel as of 01/01/2019 & onwards collect Eco Tax 24.18 mexican pesos.
ROOM TYPES
STANDARD LAGOON VIEW
408 Sq Ft, One king bed or two double beds, 21-inch flat screen Satellite TV, Hairdryer, In-room safe, Iron/ironing board, Air conditioned, 2 chair dining set in room, Bathroom with marble, vanity and shower only.
Other Amenities -
Air Conditioning
Shower
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD OCEAN VIEW
365 Sq Ft, One king bed or two double beds, ocean viiew, 21-inch screen Satellite TV, Hairdryer, In-room safe, Iron/ironing board, Air conditioned, 2 chair dining set in room, Bathroom with marble, vanity and shower only.
Other Amenities -
Air Conditioning
Shower
CD Player
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Royal Solaris Cancun features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All
There are 4 Restaurants at Royal Solaris Cancun:
Snack Pool Area - Visit our poolside snakc bar for hamburgers, hot dogs, daily specials, pizza, nachos, guacamole and more. Open daily from 11:30am to 6pm
Marco Polo - For international gourmey specialties Marco Polo is the best! A la carte menues vary throughout the week. Open daily from 6pm to 10pm. No reservations. Dress code is required.
Rosmarinus - With its airy Mexican palapa roof, serves daily different lunch buffets fromj 12 noon to 4:00 PM. This restaurant might also open for dinner from 6pm to 10pm, serving up to four Mexican specialties a la carte.
Las Fuentes - This two level air-conditioned restaurant features extensive full breakfast buffets with fresh tropical fruits and juices. Open daily from 6:30am to 11:30am. Differentdaily buffets for dinner from 6pm to 10pm. Late snacks from 10pm to 1:30am.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Beach Volleyball, Soccer, Pedal Boats, Bike Tour, Kayak Tour, Waterpolo, Bingo, Trivias, Fashion Show, Dance Lessons, Spanish Lessons, Mr & Mrs Solaris.
Nightly Activities & Entertainment:
Seven different theme shows per week. Live music at the lobby. Nightly one way free shuttle service to night's club.
CHILDREN'S PROGRAMS
Our Mini-club has an indoor activities center and outdoor areas including our Noah's Water Park (themed aquatic area with children's pool with slides). Supervised activities, open daily from 9am to 6pm.
Applicable Ages: 4 to 11 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1533 Recommend
1533 past Apple Vacationers would recommend Royal Solaris Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5808reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Coffee
FREDERICK J.
Mar 12 2019
Only complaint my wife and I are esspresso coffee fans should have been available at Bar.
Customer Rating: 

Improved over the past 7 years
CYNTHIA V.
Feb 22 2019
The hotel staff was wonderful. Very attentive and helpful. The food was greatly improved over 7 years ago. There was confusion about what restaurants you could eat at and how to make those reservations - especially confusion when it was raining. It would be nice to have other restaurant choices. The entertainment was recently redone. It was greatly improved in content and quality! The major downfall is the being asked to hear the vacation club talk before you have even been to your room. After that, they did pretty much let you be. Beautiful location away from the bustle of activity farther down the strip.
Customer Rating: 

Royal Solaris
JOAN A.
Feb 06 2019
Food was about same every night. Lunch options limited. Only Corona & Modela beer offered. Drinks the typical options. Room clean & comfortable but small. Half door shower so had difficulty keeping water from splashing out. Played mainly Mexican music by pool. Pool was difficult to get out of in most areas if unable to use arms to lift yourself out- didn't see steps anywhere. Beach was nice but red flags out so didn't get in. As always you're harassed to do excursions, time share presentations -always a pain in Mexico. Even our shuttle driver pushing excursions. Shuttle was nice. Overall average trip.
Customer Rating: 

Vacation overall
DONALD K.
Nov 13 2018
The rating apple gives each place is no guild line to choosing your vacation. This resort was rated a 4 golden apple when we booked. We have stayed in resort before so kinda had an ideal what we were paying for. The food has dropped in quality since are last visit. We stayed at a new resort 6 months ago it was given the same Apple rating as this resort ... So if your going to rate for the consumer please be honest. we will no longer trust the "apple rating" when choosing vacation location .. everything else was great transportation to and from airport great. Apple representative at resort was there very little plus thought is was funny we took a time share tour ..... that makes you think and when we checked in they offered to send us down the road to stay for a promotion at there other location.. We of course choice too stay with our original booked location.
Customer Rating: 

Another Great Stay!
BOBBIE K.
May 14 2018
3rd Visit to this resort and another great stay! Love this place!
Customer Rating: 

JULIE S.
Mar 13 2018
Bar tenders were friendly and quick, pool and beach were beautiful, and we were upgraded to a master suit with a balcony which made the trip even better. As for negatives, the food was not very good and it was always cold, the front desk staff were very limited in english so there was a lot of miscommunication, and the maids failed to come to our room a few times
Customer Rating: 

JESSICA A.
Mar 07 2018
Staff at the hotel were great. We got upgraded to a larger room with a balcony at check-in which was great. We traveled also with an infant and hotel staff was great accommodating our needs including providing a crib in our room. The hotel was extremely clean (albeit a little old). The beach and pool areas were great as well. My only comments for improvement are that: - Some areas are a little hard to traverse with a stroller (steep or non-existent ramps). Staff was great helping us carry the stroller up or down steps as needed. - I wish suite options were available at the hotel. My mother came on the trip to help with our 4 month old son. We all stayed in the same room which was comfortable; however, a hotel sized room can start to feel small after a few days. We were definitely grateful for the upgraded sized room - Food overall was good, even great on some occasions; however, some days were lacking. Having a different cuisine every night provided great variety but quality of the food could be more consistent.
Customer Rating: 

Great Stay!
KAREN B.
Mar 07 2018
Really nice stay at this hotel overall. At check-in, we were duped into believing that our room wasn't ready, and were assigned a woman who was supposed to show us around, but in fact was relentless in trying to sell us a membership. I finally demanded our room keys, and she wouldn't let up. We continued to see her in the lobby during our stay where she kept pitching us. Otherwise, the pool is really great, but claim your chairs by 9am or else you'll be straight in the sun! Beach was beautiful. Food overall really nice as was the service. We'll definitely go back next year!!
Customer Rating: 

Upgrading
GUADALUPE E.
Aug 21 2017
The room needs upgrading, especially the bathroom. The food was excellent and all the employees were very courteous and helpful.
Customer Rating: 

Good stay overall
MICHELLE M.
Jun 14 2017
The only thing I did not like was that when we arrived we were given a single bed and paid for a double. When we went down to ask for a different room they were nice and gave us another room. The problem lies here. The room that was assigned to us was not vacant and turns out we walked in the room while someone was sleeping. We immediatly went back down to the receptionist and let the room was not vacant. So, after a long day of flights we were worn out and just want somewhere to lay our things, but instead of staff just finding us another room they were trying to find out why there was someone in the room they gave us. We were exhausted and would have appreciated if they would have found us a room first then they could have figured the problem on their end afterwards. There was no need to have us standing there for another 20 min, hungry and tired. Also, the beds were real hard and flat and the rooms have no ventilation which makes the humidity worse. Other than that everything else was great. Staff is amazing!
Customer Rating: 

Will definitely be back!
ERICH T.
Jun 07 2017
We took our daughter on our second time visiting Royal Solaris and it was wonderful again! The hotel staff is so attentive and friendly! They give the sense that they truly appreciate your visit! Our favorites were the pool side bartenders Robert, Everardo, and Armando. Our favorite pool entertainment people were Martina, Mathias, Alexander, and Eugenia. The food is pretty good, we especially loved the pizzas and sushi! The only thing that could be improved is the comfort of the beds. They are somewhat hard. All else is wonderful!
Customer Rating: 

TripAdvisor Traveller Reviews
Great Fitness Classes
NYeskimo, Endwell, New York
Thu Mar 14 08:46:35 EDT 2019
We did the personal training, yoga and Pilates fitness classes while at the resort with George and all were really great! My only area for improvement would be for some shade, and yoga mats. Music was good as well. At times it got a little cramped on the wooden surface, but it worked out. Overal, the rest of the resort was pretty good for the amount of money paid. I recommend it. I did not get to go out on the old looking kayaks due to windy weather.

Great Vacation!
achapps10, Saugatuck, Michigan
Wed Mar 13 19:26:33 EDT 2019
My friends and I visited for our spring break trip. We had the best time!! The food, pool and beach were great. All the staff worked so hard to make our stay flawless. Special shoutout to Martina, she was a great entertainer and made our days so much fun!! We loved the activities she encouraged us to participate in and she became a friend over our stay! Can’t wait to book another trip to hang out by the pool and see our friend Martina again!

Fab
judithedgar0895,
Tue Mar 12 12:23:40 EDT 2019
My little sister and I visited GR Caribe by Solaris from Ireland for the spring break period. At first we didn’t really know what to expect but we were amazed when we arrived. The staff at the hotel went above and beyond to help us with anything we needed. The food was amazing and the drinks service was excellent, they always ensured you had everything you needed. The entertainment staff were fab!! A group of young, vibrant boys and girls, they did so much throughout the day to make sure everyone was having a good time and enjoying themselves. Activities included beach volleyball, bingo, drinking games, tequila volleyball, ping pong and many more. Big shout out to Martina, she was very friendly and got involved in all the activities. I highly believe without the entertainment team it wouldn’t have been as fun, you don’t even have to take part, it’s just as fun sitting back and watching!!

Spring Break Trip
meagans321,
Sun Mar 10 11:52:02 EDT 2019
My boyfriend and I went to Royal Solaris for our college spring break the first week of March. It was our first time traveling to Cancun, so we were unsure of what to expect. We were blown away by our stay here. The entertainment staff was AMAZING. They knew us by name by the time we left. They went above and beyond to make sure everyone was having fun and tried very hard to get people participating in the activities. Some activities included tequila volleyball, beach volleyball, water zumba, ping-pong tournaments, miss Solaris competition, beer chugging competitions, flip-cup, bingo, and much more. They had activities that catered to people of every age group from children to spring-breakers and beyond. Andrew and Frida were our favorites, but they were all excellent. There are shows in the theater every night free of charge, and they are amazing. Some are even interactive with the crowd and they will try to pull you on stage. All the shows are family friendly, and they have a different theme every night. Next, the restaurants were great. There is one option for breakfast, which is a buffet with many different options. Garcia was our waiter every day and he gave us great service even knowing our drink orders by the third day. For lunch you can eat a restaurant which has a great view of the ocean, and it is also buffet style. However, there are other options as well if you want to stay around the pool. There is a snack bar where you can get hamburgers, hot-dogs, fries, fish, nachos, etc. which is what we ate pretty much every day. There is also a pizza place outside where you can order individual sized pizzas that are cooked right in front of you. There is also a sushi bar right next to that. The main pool has a swim-up bar with so many drink options that are included in your all-inclusive, the pool right next to that has a volleyball net. For dinner you can make reservations at Marco Polo, or you can eat at the buffet inside. We ate at Marco Polo almost every night because the food and service was OUTSTANDING. The menu changes every night, so if you keep making reservations you will not be eating the same things. We requested to be sat with Albert every night because he was so great. He got us hooked on chocolate martinis, and made sure were had everything we wanted even if it included second servings. The food was always delicious, and I cannot say enough good things about Albert. The entertainment staff also had deals everyday for different clubs that they were going to that night, so you could purchase the tickets through them and it would include transportation, open-bar, and a table at whichever club it was. I highly recommend doing this because at least one entertainment member goes along with you so that you get to the club safely and get to the table. Each night after the show there is something going on in the lobby area by the bar. Most nights it was a live singer with lots of dancing on the dance floor, but they also did a game one night and karaoke another night. We booked an ocean view room with a jacuzzi, and it was excellent. We did have an issue with our jets turning on in the jacuzzi the first night, but maintenance fixed the issue in about 15 minutes. We had the best time at Royal Solaris and will definitely be going back.

Second Time Here
Fred J, Northfield, New Jersey
Sat Mar 09 14:03:53 EST 2019
Customer service incredible.Martina Stok went out of her way both years to make sure we had fun and had everything we needed,She even checked to make sure we got home safe.Just beautiful.Jeso's the sushi man made the most beautiful sushi ever,What a treat to go to the pool and see such hard working employees always smiling and always making sure they put out the very best food anyone could wish for.Your service and food are excellent but the employees are what really make the resort 5 stars.



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