Los Cabos

Riu Santa Fe


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All Inclusive    

2018 Exceptional Values
Honeymoon:
Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)
Family: Kids 12 and under Stay and Eat Free, max 2 kids (valid 6/1-12/23/18).

The exciting Riu Santa Fe is located alongside the luxurious Riu Palace Cabo San Lucas on a prime beach location and boasts amazing views of the famous arches. The Riu Santa Fe is less than three miles from the marvelous town of Cabo San Lucas. This 24-hour all-inclusive resort contains first-class facilities such as specialty restaurants, bars, a disco, and Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

The two pools are the perfect spot to relax, and the adjoining Jacuzzi is a perfect place to mingle with new friends. Children have their own pool to enjoy activities. Non-motorized watersports are available nearby for a fee, or spend your time walking along the miles of beautiful beach. Exciting bars are lined up on the beach just a mile or two away!

Comfortable rooms feature a stocked mini-bar and liquor dispenser and a balcony or terrace. Ocean-view rooms are suites are also available. Children ages 4-12 can spend their days playing at RiuLand Mini-Club.

Find more information about Riu Hotels & Resorts.

Learn more about Los Cabos.
HOTEL LOCATION
Beachfront property located in the southern Baja California peninsula, less than three miles from Cabo San Lucas.
Address: CAMINO VIEJO A SAN JOSE DEL CABO
CABO SAN LUCAS, BAJA CALIFORNIA


MX
Local Phone: 011-52-624-163-6
Fax: 011-52-624-146-7161
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 3
Outdoor Pools: 3     
Three swimming pools with swim-up bars & adjoining jacuzzis.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Other Sports Available
Other Sports: Kayaks,
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Santa Fe features five restaurants, seven bars, two pools, disco, splash water world and spa. Beach:
Total Rooms: 902
Year Opened: 2007 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Student/Spring Break groups are strictly on request & will be reviewed by hotel. The hotel will request proof of age & a signed liability agreement. Unruly or disruptive guests may be removed from the property at their own expense.
ROOM TYPES
DOUBLE ROOM SUPERIOR
New rooms built in 2018, located in Splash and Entertainment Zone with balcony or terrace. Free wifi service available in room. Air conditioning, ceiling fan, 2 double beds, sofa bed, direct dial phone, regularly replenished mini-bar and liquor dispenser.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
STANDARD OCEAN VIEW AI
Two double beds or one king. Regularly replenished minibar and liquor dispenser. Bath amenities. Balcony or terrace with ocean view.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STANDARD GARDEN VIEW AI
Two double beds or one king. Regularly replenished minibar and liquor dispenser. Bath amenities. Balcony or terrace with garden view.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
SUITE OCEAN VIEW AI
One king bed and split-level living room with sofa. Regularly replenished minibar and liquor dispenser. Hydromassage tub in bathroom. Balcony or terrace with ocean view.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STD GARDEN VIEW CONNECTING AI
Connecting rooms are two rooms being sold as one unit. Please review the description for the Standard Garden View.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
STANDARD GARDEN VIEW CHARTER
Other Amenities -
DOUBLE ROOM GRANDE
New rooms built in 2018, located in Splash and Entertainment Zone, with balcony or terrace. Free wifi service available in room. Air conditioning, ceiling fan, 2 double beds, sofa bed, direct dial phone, regularly replenished mini-bar and liquor dispenser
2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
SUITE OCEAN VIEW AI W/JACUZZI
One king bed. Split-level living room area with sofa. Regularly replenished minibar and liquor dispenser. Hydromassage tub in bathroom. Balcony or terrace with ocean view and private Jacuzzi.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Satellite
DINING
Riu Santa Fe features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Santa Fe:
La Mision - Lunch and snacks during the day. By night a Mexican specialty restaurant for dinner.
Torote - Lunch and snacks during the day. By night a Grill steakhouse specialty restaurant for dinner.
Zashila - Asian specialty restaurant. Open for dinner.
Carusso - Italian specialty restaurant. Open for dinner.
La Baja California - Buffet style with show cooking, serving Internationa and local specialties
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Waterpolo, Ping Pong, Billards, Parasailing, Table Tennis, Water sports, water slides are available nearby. Outdoor stage with dance floor.
Nightly Activities & Entertainment:
Daily entertaiment for adults and children, live music, variety show, theme shows and Pacha disco,
CHILDREN'S PROGRAMS
Mini-club with daily activities, children's pool with slides.

Children's Facilities
Children's Pool
Babysitting Fee: Fees Vary
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3558 Recommend
3558 past Apple Vacationers would recommend Riu Santa Fe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8469reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
BILLY W.
Jun 12 2018
We read all the reviews and alot of them were negative so we were leary of this hotel, but the price was right and our friends had stayed there before so we went with it and were VERY pleasantly surprised. We already knew what to expect from a RIU chain and it really delivered. The hotel, grounds, beach and pool were all very beautiful. Check in was easy and all employees were very friendly and helpful. Food was exactly as expected. I liked the way the restaurants did not take reservations and were set up a little different than we were used, because at the ala carte they had 4-5 menu choices but had a small buffet complementing the main course. Italian, Mexican, and Asian were all good- we did not try the Steakhouse because it did not get very good reviews from guests and they also served steaks at that buffet during lunch anyway. I have to say something about the safety of the beach- while we were there the waves went from being big in the beginning of the week to enormous by the end of the week and on our last day there my parents were on the top of the beach and got swept up in a wave and lifeguards for the resort and local vendors IMMEDIATELY went to their rescue without a thought. I am forever grateful that they have such attentive staff. I would highly recommend this hotel and would not hesitate to return. I have stayed at higher hotels that are nicer in certain ways but you get what you pay for and we got an amazing deal and couldn't be happier. We traveled with a group of 12 people ranging in age from 16-18 and it was great for everyone.
Customer Rating: 

TEST
Awsome Vaca
ALPHA H.
Jun 07 2018
We usually go to all adult hotels; however, this RIU was Awsome! Had three party pools for Adults and huge family pools for others. The only disappointment was the beach was not swim-able (;< but you could walk all the way down to town on it. Oh, there was also no room food service. Guess that is how they keep good control of bugs. The place is super well maintained and the staff seem to like their work even before we tipped and those we tipped remembered all of us by name and received extra special attention. With the great pricing Apple provided we will most likely go back again.
Customer Rating: 

TEST
What an amazing hotel! Pools were amazing. Food was just ok
CONNIE M.
Jun 05 2018
Great hotel, I would definitely go back
Customer Rating: 

TEST
We had the time of our life at RIU Sante Fe!!!
NANCY B.
May 25 2018
We celebrated 30 years of marriage Sept 2017.. We were planning to take a trip then but my husband had some health issues.. We have not taken a vacation together in 25 years. So 3 kids later... All just graduated college we owed it to ourselves.. Cabo was awesome!!! Apple vacations made it so easy for us!! We want to go back again next year!!! The hotel was so clean, the staff was amazing and the atmosphere was incredible!!! Thanks Apple Vacations and Riu Sante Fe for making our trip so amazing!!!
Customer Rating: 

TEST
EMILY G.
May 15 2018
Staff was not as friendly compared to other hotels. It was a huge resort and you had to walk all the way across for a meal since they only had one place open at a time. Few swim up bars and the most fun one was in one of the tiniest pools packed full with people. We paid for an ocean view room but were then told by staff that ocean view room means any room in building 7 because it’s the one closet to the ocean, not necessarily having a good view. Food wasn’t bad and the views from the resort were gorgeous! Overall, we enjoyed our time- but we will use a different resort if we ever return to Cabo.
Customer Rating: 

TEST
Highs and Low at the RIU Santa Fe
ERICA G.
May 11 2018
The good: The resort is super clean. The food was actually really good. We mainly ate at the buffets, but we did eat at the steak restaurant one evening. My husband had the steak and I had the bbq chicken and both were fantastic. My husband also ate at the taco stand and said they were really good. The employees were friendly and helpful (for the most part). The pools looked nice during the day and there were always people in them. And the best part is the amazing view!! The bad: Not that it's the resorts fault, but the beach vendors are HORRIBLE. 2 of the restaurants weren't open our entire trip. One buffet and the Asian restaurants. If they're not going to open, they should let customers know so you don't walk by every night hoping to try one. The drinks, eh, they were hit or miss. Just depends on who's make them. Lime margaritas would be made completely different ways depending on which bar you went to. I feel it should be the same throughout. The rooms need MAJOR updating. Not that you're spending all that much time in your room, but they need a little love. The noise was horrible. You could hear people at all hours of the night. And when there was a pool party at night it was just 10 times worse. You weren't really able to get a good nights rest. Don't THINK about asking anyone at the RIU Palace a question. If you have the wrong color wristband on they won't even acknowledge you. Mind you everyone that's staying there is allowed to use anything at the RIU Santa Fe, but if you even think to ask them a question they will not help you. We're part of the RIU Class, but after this stay, I'm not sure we're going to stay at another RIU resort. I emailed them about our vacation and they weren't helpful or understanding with that either. Just said that I needed to complain to Apple vacations because that's where I booked my trip. I told them my issue wasn't with Apple Vacations, it was with their resort. I'm also still waiting to my RIU class points to be added for this trip. They told me it would happen automatically after check in and didn't even want my RIU card.
Customer Rating: 

TEST
Horrible Resort.
ARNES H.
May 07 2018
This was our first time in Cabo, and needless to say we will not be returning. Riu Santa Fe was nothing what we expected it to be. The lady named Ale who was the receptionist at our Villa was ridiculously rude, the staff there was rude and not attentive to our needs. Upon arrival the AC in the room did not work, we called at least 30 times, and finally on the 4th day of our stay they fixed the AC. The toilet in the room was also broken, in which we called about numerous times and was never resolved. The power went out too many times, the pillows in the room are nothing but cases, so bring your own. The food was cold and not enough options. The check in process took over 2 hours. Worst vacation I have ever taken!
Customer Rating: 

TEST
Okay not great!
BRAD M.
Apr 27 2018
The room we were given was down a echoing hallway and surround by drunks makes this a long night. (Bad luck) Food is what to expect at all inclusive. Room had several issues with AC that barely worked, mini fridge never worked, and fan that sounded like it was going to fall from the ceiling. Our room was next door to the construction which was not bad as we are up by 7am anyways (when they start). They closed a pool bar for a while did without an explanation which sucked. I would say 2 out of 5 for our stay. Better room maybe a 3 out of 5 but don’t expect much than your very basically party hotel.
Customer Rating: 

TEST
Riu Palace Beautiful View of Land’s End
GARY S.
Apr 27 2018
This resort is perfectly located on the wide sand beach and near enough for a quick trip into town. While swimming in this area of the beach is not recommended due to strong under tow, the beach is beautiful and there are multiple pools available for swimming and cooling off. There were a lot of weddings here during our stay. We weren’t impressed with the speciality restaurants here, we found the buffet to be wonderful with a large variety . All of the staff here are extremely friendly and without reservation I would recommend Riu. We took an excursion to see the arch and I highly recommend that you do that since you can’t see it from shore. You
Customer Rating: 

TEST
For families and young adults
ANNA S.
Apr 25 2018
This is definitely a party atmosphere where there are many young singles and lots of families with small children, You will not receive any service from the bar staff around the pool areas. The 4 specialty restaurants were almost impossible to get into, We were not advised how to make reservations from the front desk. If you want to do things on your own, ie getting drinks going to the buffet this is the place for you.
Customer Rating: 

TEST
Tour purchased at hotel problem
QUI H.
Apr 16 2018
We bought Amstar tour per apple vacation referrals. Our credit card number was used 2 days later. It's fraud by some one associate with Amstar sale person Samuel or himself. Credit card number was used to purchase item from Neiman Marcus. We know for sure because we only used credit card to purchase the tour. It's very disappointed and lost of trust.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Could not go any lower when if it was 5 negative
Silvia S,
Thu Jun 14 23:26:53 EDT 2018
Where to start... Right now it’s exactly 1:19am on Friday June 15. We arrived about 1:20pm on Wednesday the 13, at the lobby I already noticed the large crowd and the lines, clearly understaffed and a mess. After waiting in line for almost 1:32 minutes we got greeted by the worse of every single receptionist in the world name Ana, it was clear by the moment she saw us, she closed her faced from smiling and frowning in anger and arrogance turning down looking at the computer for about 2 to 3 minutes without acknologing us right in front of her. After waiting in odd looking at each other my boyfriend’s face expressed a mixed of confusion and surprised emotion, I said to Ana “Hola ,como estás senhorita?” “Hello young lady, how are you? “ She continued to ignore us for another few seconds and then asked the name on the reservation. She had a horrible attitude and demeanor It was unpleasant and hurtful. Just to tell us that the room was not ready and she had no idea when it was going to be ready so we had to wait and not just wait, after a while we needed to be back at the lobby to pick up the keys for the room in which she refused to give it to us because she said that all the guest never wait for the room to be ready and not just that but when we come back for the keys we had to get back in line. I told her no, it was not right, because they did not have the room ready we already waited in line for a while and I didn’t want to wait in line again. She could not care any less, just brushed me off and call the next guest. I felt horrible and completely hopeless, when I asked her name she said Ana let me write it for you. Shocked! I am not used to be treated this way ever. But this was not it, the saga continue... Exactly at 3:47pm we go back to the lobby and the lines are still out of this world. We asked again to another receptionist and she showed us anther line next to the main lobby to get the room key after waiting for a while we got greeted by Allan and Lizbeth that tried hard to get in touch with the maids to see if the room was ready or not. After another 20 to 30 minutes we were able to get the key to the room. Of course there is not Bell boy to take our luggage so we had to Haul it all the way to the vila 07 where we were staying, and it is far. Arriving at the room just to find out that they put us in the worse of the worse room in the hotel rooms. Right outside our window a rude construction site noise and dusty (see attached pics of everything) Still the sage is not over. First night remote control for the tv didn’t work, could not sleep at all, plastic cover on the mattress under the sheets kept sticking to my body all night, the pillows were flat and not even putting three together could not make one. Call the receptionist ( the only number available for the guests) asked for more pillows and to remove the plastic from the mattress and a remote that works. No one came for absolutely anything. Next morning called receptionist again and nothing. Finally got the maid in the hallway name Neri, she was kind enough to remove the plastics from the beds and to give us clean towels and asked her supervisor for a remote control. Still no pillows at this point. Of course when we thought things could not get any worse we got a storm coming our way. Ok, raining, wind and nothing to do so we decided to go to the gym and jacuzzi, just to find out that they closed the gym and the jacuzzi because of the storm, so one on the employee told me that they construct the hotel on top of the main draining pipe so they were almost sure that it was going to get flooded. So, now the hotel with full capacity, closed all but one of the restaurants, gym and spa, what is to do? Just go to your room to watch TV that had one single American Chanel. OMFG. I wanted to scream and cry and scream again. So, after a while in the room we decided to go for a walk, pass by to the reception of the vila 07 to ask if there is anything else we could do and if there was nothing else that opened up. Just to be greeted again for the same arrogance and angry and unhappy Ana, with the same exactly atitude, So this time I asked her; “what is your problem? This is the second time you treat me this way?” Her response was that she did not understood me. So I repeated the same exact frase and her answer was “I don’t what you are saying, nobody ever complained about her” so I confirmed to get the she was rude, angry and unprofessional. She just did not care at all. After that we just came back to the room, it was too painful. I starting to call the receptionist again to asked for the darn pillows and nothing. The guy on the reception refused to give me his name. But I recorded myself trying to get help from him and he put me on hold over 5 times in a total of over 2 hours on hold without any help. When I told him I was recording him he just hanged up on me. So at 12:05am on Friday I called the reception again to ask for pillows and the receptionist Cíntia twice In a 1:30 period that she was going to send me the pillows... right now is 1:03am and I can’t sleep and I still have not pillow. For the love of God I am here until Sunday. Please pray for me. More to come....... For now the only thing I can say is that I will never go anywhere but Secrets resorts.

DO NOT STAY HERE!!!!
Laura Y,
Thu Jun 14 21:01:02 EDT 2018
This has been by far the WORST all-Inclusive resort we have ever stayed at. Our A/C hasn’t worked since we checked in, and the front desk has told us 3 times that someone was “coming to check it out” but nobody has come. Now our ceiling is leaking water directly onto our bed and they won’t move us to a new room. This resort is terrible. DON’T STAY HERE! Save yourself the headache and stay somewhere else!!

Great place for a Getting away
Aline O,
Thu Jun 14 11:19:58 EDT 2018
The hotel itself is good, not great, but it is good. We went for my bday and I couldn't have an ocean view as a gift, and we ended up with the kid's pool view. :( The bed sheets were cleanish and we found some lipsticks and others things on it. But they changed every day, so the other days we had clean "clean" sheets. The bars around the pools close at 6 pm and this is bad because the days are super long and don't get dark or cold until 7:30 or 8 pm. And the food at the restaurants is ok, not great. But we had a great time, we ate a lot and drank more than we needed.

Good value for your money
MJS_TravelBug, Sudbury, Canada
Wed Jun 13 12:59:07 EDT 2018
The Riu is good value for your money. It's not a 5-star with extra amenities but was a good resort for what we spent. The staff were very friendly and helpful in particular the employees who worked at the main reception desk. They were welcoming, friendly and very helpful. The rooms were clean. I found the beds a little too firm but that is an individual preference. The food options in the restaurants were plentiful and even the pickiest of eaters could find something that was appealing. The pool areas were clean. The pool closer to the main plaza area was more relaxing and quiet while the one by the ocean was busier and louder. It was suggested not to swim in the ocean because of the rip tides. There were vendors on the beach but they did not approach you once you were on hotel property. The sports bar was open 24\7 which was handy if you wanted a late night cappuccino, drink or nightcap. Once in awhile there was noise at night with people returning to their rooms as the doors seemed to slam when you closed them. It was a short cab ride into town at a cost of $14 USD if you wanted to explore the local stores and establishments. The Giggling Marlin is a place not to miss if you do go into town. All in all it was a relaxing holiday for a good price.

Great resort
Rob C, Edmonton, Canada
Wed Jun 13 08:38:14 EDT 2018
Highly recommend riu Santa Fe great resort, right on the beach, 3 swim up pool bars rooms are clean staff are friendly food is decent as well even have name brand booze (Bacardi,Appleton,red stag,Johnny)



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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