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Riu Palace Riviera Maya


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Enjoy paradise and first-class personalized service at the Riu Palace Riviera Maya. Ideally located on a dazzling stretch of white sandy beach and framed by tropical trees and crystal clear turquoise waters, at this luxury resort you will create unforgettable memories. This striking Palace is located just a short distance from beautiful Playa del Carmen. Guests can enjoy exchange privileges with all RIU Resorts in Riviera Maya (dinner dining excluded).

This luxury Palace is equipped for the most discerning traveler. Junior suites are split-level with a sitting area and have a fully stocked mini-bar and liquor dispenser. Renova Spa offers the finest treatments including a beauty salon and massages. The workout center is stocked with state-of-the-art equipment.

A selection of fine a la carte restaurants include Brazilian, Japanese, Gourmet, Steakhouse, and Mexican. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. The main restaurant serves an array of buffet choices and cooking stations. The sports bar is open 24-hours and serves unlimited drinks. The swim-up bar is the perfect place for an afternoon hang-out with friends.

Riu Palace Riviera Maya provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones and adults can partake in snorkeling, scuba in the pool, and windsurfing. At night, enjoy shows and live music, and then dance into the early morning hours at La Piñata discotheque.

Find more information about Riu Hotels & Resorts.

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HOTEL LOCATION
Built along a spectacular stretch of beautiful white sand beach, framed by tropical palm tress and only 5 minutes away from the laid back town of Playa del Carmen.
Address: CONDOMINIOS PLAYA CAR PLAYA DEL CAR
QUINTANA ROO
QR

MX
Local Phone: 011-52-984-87...
E-mail Address: /sapmnt/P01/transfer/MM/out
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     Indoor Pools: 1
Swim-up Bar
Two pools with jucuzzis and swim-up pool bar.
Golf: CLOSEBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, ping pong
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The latest brand new luxurious hotel to the Riu family! 400 elegant junior suites, many with hydro massage bathtub.All rooms have the famous Riu Liquor dispensers and mini bars. Riu Palace Riviera Maya features 24 All-Inclusive, five specialty reataurants/one buffet restaurant,four bars, two pools with jacuzzis & swip-up pool bar, one tennis court, spa services and exchange privileges with the other Riu Hotels.
Total Rooms: 400
Year Opened: 2006 Credit Cards:
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUPERIOR JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath, all with balcony or terrace with courtyard view.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
SUITE WITH JACUZZI
King bed w/rollaway, Balcony or terrace with Jacuzzi,Split-level with living room area, ceiling fan, Satellite TV, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock, iron, ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
King bed w/rollaway, Balcony or terrace, Split-level with living room area Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock,Iron and ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Lliquor dispenser, In room safe, Bathroom with hydromassage bath , most wuth baclonies or terrace with view of neighboring hotels.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Riviera Maya features 1 meal plan options:
All Inclusive
There are 7 Restaurants at Riu Palace Riviera Maya:
Main Restaurant - With non smoking area and terrace, offering buffet style dining and show cooking stations.Theme dinners served three times a week.
Mexican Restaurant - Reservations required Dress Code: Casual Formal
Grill Steakhouse - Reservations required Dress Code: Casual Formal
A La Carte Gourmet - For Dinner. Reservations required Dress Code: Casual Formal
Japanese - Reservations required Dress Code: Casual Formal
Brazilian - Reservations required Dress Code: Casual Formal
Pool Snack Bar -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment including Live Music and Riu Theme Shows, La Pinata Disco at the Riu Tequila entrance and drinks included.
CHILDREN'S PROGRAMS

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2731 Recommend
2731 past Apple Vacationers would recommend Riu Palace Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4765 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Best Hotel in the Riu parade
D8430ACangelab, Essex, United Kingdom
Wed Aug 24 01:51:11 EDT 2016
The hotel was excellent - all the staff were so friendly - especially the waiters at breakfast - they couldn't do enough for you. They were constantly working from morning until night. The pool bar was great - the staff remembered your drinks and when you were sunbathing they kept refilling your glass. Entertainment team were fantastic - very funny especially Ricky - made our holiday & Richard (who unfortunately left for another job - shame). They provided a show every night - pool games, bingo, beach football. We were never bored and so sad to be coming home. The hotel room was cleaned everyday - drinks always in the fridge and various animals made out of towels everyday on the bed. We were upgraded to a superior room on account we were celebrating our 25th wedding anniversary and they sent a bottle of champagne and strawberry chocolates which was a lovely thought. The Thomson rep sent us a lovely note at the end of our stay and kept us informed of our transport times to the airport. The a la carte restaurants were great - my favourite was Kristal - get to the restaurants around 7.30 - 8pm as they close at 9pm - no need to book. Plenty of food 24/7 - so much variety and laid out expertly - attention to detail - drinks were premium brands - kayaks etc were all free. Swimming pool was the best feature - you never felt there was too many people as it was so huge. Always managed to get a sunbed even at lunchtime. Hotel lobby was beautiful, cool, spacious and great lighting. Really close to Playa Del Carmen town - 5th avenue - about a 20 minute walk from the hotel - nice stroll after breakfast - you had the option to see a bit of Mexico rather than stay in your hotel day after day. Lots of souvenir shops, also Pandora, Swarovski, Zara etc. even went to Walmart. We were in Playacar - you had to be security checked to enter this bit which was piece of mind. Not very far from the airport - about 40 mins. You could use the facilities at the other Riu hotels in Playacar - we looked at one and I thought it was too modern and looked like a motorway petrol station from the front - not a patch on out hotel - you do get what you pay for. We done some trips - Xel-Ha was fantastic - recommend taking a Go-Pro as you are constantly in the water all day so you have to leave your belongings in a locker. Highlight was swimming with the Dolphins - incredible experience. Tulum - we hired a private taxi - cost $100 and he took us there - we paid 80pesos to get in and see all the ruins - then he took us to Akumul bay to swim with the turtles. - they try to sell you the guide who takes you out a little bit - swimming only, no boat - but we hired snorkels only and found them ourselves - so much cheaper - if you can buy or take your own a snorkel and mask it wouldn't cost you anything. Go early though as the water was a bit hazy with all the swimmers. Whale Sharks - this is seasonal between June & August - if you get travel sick take something before you go and when you get on the boat - it takes about 1 & half hours to get to them but it was such a fantastic experience to get up close - they are huge. The captain then took us to the Isle Mujeres - omg paradise - we ate lunch - Cerviche - in the water - food laying on the seats from the boat Cogo Bongos - a must experience - no matter what age you are - the music and the show was incredible - once you pay the drinks are free all night - its like New Years every night The best holiday and accommodation we have ever had. More>

Beautiful hotel but.....
Debbie g G, London, United Kingdom
Tue Aug 23 16:14:38 EDT 2016
I was impressed by the overall impression of this hotel hence the 5* rating given. The drive up to the hotel is beautiful and impressive, its location is very good in fact the whole place from the grand entrance to the beach is just stunning with a service to match and here's the first mention, Xavier is a complete credit to this hotel, fabulous beach barman who kept us well watered. This guy deserves major credit, nothing was to much trouble! All Staff were very friendly and worked hard to achieve high standards. The Food is very good, in fact probably one of the best I've had in the many 5*hotels I've stayed in. Ruban, the head chef, made time to speak to guests to ensure the food was just right, if you didn't what was on offer ( hard to believe) then you just asked and it was prepared for you! Wow! Reception were very good and if they could help with anything needed they did. Grounds are fabulous and well kept. House keeping are also amazing and have very high standards with great towel art daily and an evening turn down service with a chocolate placed on your pillow and the free laundry service is very good, taken one day and back the next but here comes the buts.... Little things matter Riu - this is not a cheap hotel to stay in and although you have access to the other Riu hotels near by (and after going in a few of them I was very pleased we stayed here) it doesn't make up for the little things that ensure your vacation is just perfect. I'll explain..... tiles missing in the pool and not just the odd one or two we are talking blocks of tiles, I know this means closing the resort or pools to deal with this but Riu are a big chain and this would make such a difference. I also wasn't keen on the vast majority of the poolbar drinks ending up in the pool with me, as this would be better to be in a smaller pool separate and not in the main pool but that's just my opinion and my last niggle was No bath robes in the rooms as its only the upgraded guests that get these but I did ask reception and when I did they sorted this issue for me quickly and a bath robe was waiting in my room the same day so thank you. Quick tip: if you are traveling from the UK and you can stretch to it, upgrade your flight to Premium Club Class as it was so worth it! Leg room and food was just a different class! More>

Wonderful, Wonderful Place
DrillerDave, Como, Colorado
Tue Aug 23 13:48:12 EDT 2016
From the first 'Hello/Welcome' to the last 'Goodbye' our stay was perfect. We never were lacking anything or wishing for something. Excellent bartenders making perfect drinks at many locations. Four or five Excellent restaurants serving different cuisines. Everyone so friendly and polite, never a frown - always a smiling Hola! A beautiful white sand beach just beyond a huge, beautiful swimming pool, hot-tubs and infinity pool. More>

Paradise at the ocean.
EstherAleman, Miami, Florida, United States
Tue Aug 23 02:13:33 EDT 2016
Fantastic experience. Super good food, incredible restaurants, very clean rooms, very friendly enployees everywhere, they are always smiling and ready to help you, close to 5ta Avenida, relaxing outside areas. A++++ to this hotel. We are planning to go back for New year. I recommend it 100%. The hotel was renovate so I can imagine how beautiful must be. I loved the way it was but I think that nos is more modern style but I don care I love it anyway. More>

fun place for kids
Chip D, California, Maryland
Mon Aug 22 16:16:52 EDT 2016
this was a very nicely placed resort, right in Playacar, close to many attractions. the site was very nice, food was excellent, rooms were small but clean. but for the older set it was a bit noisy around the pool due to many events for the younger set. More>



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