Cancun

Riu Palace Riviera Maya


Email | Share |
All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Enjoy paradise and first-class personalized service at the Riu Palace Riviera Maya. Ideally located on a dazzling stretch of white sandy beach and framed by tropical trees and crystal clear turquoise waters, at this luxury resort you will create unforgettable memories. This striking Palace is located just a short distance from beautiful Playa del Carmen. Guests can enjoy exchange privileges with all RIU Resorts in Riviera Maya (dinner dining excluded).

This luxury Palace is equipped for the most discerning traveler. Junior suites are split-level with a sitting area and have a fully stocked mini-bar and liquor dispenser. Renova Spa offers the finest treatments including a beauty salon and massages. The workout center is stocked with state-of-the-art equipment.

A selection of fine a la carte restaurants include Brazilian, Japanese, Gourmet, Steakhouse, and Mexican. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. The main restaurant serves an array of buffet choices and cooking stations. The sports bar is open 24-hours and serves unlimited drinks. The swim-up bar is the perfect place for an afternoon hang-out with friends.

Riu Palace Riviera Maya provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones and adults can partake in snorkeling, scuba in the pool, and windsurfing. At night, enjoy shows and live music, and then dance into the early morning hours at La Piñata discotheque.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Built along a spectacular stretch of beautiful white sand beach, framed by tropical palm tress and only 5 minutes away from the laid back town of Playa del Carmen.
Address: CONDOMINIOS PLAYA CAR PLAYA DEL CAR
QUINTANA ROO
QR

MX
Local Phone: 011-52-984-877-2
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     Indoor Pools: 1
Swim-up Bar
Two pools with jucuzzis and swim-up pool bar.
Golf: CLOSEBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, ping pong
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The latest brand new luxurious hotel to the Riu family! 400 elegant junior suites, many with hydro massage bathtub.All rooms have the famous Riu Liquor dispensers and mini bars. Riu Palace Riviera Maya features 24 All-Inclusive, five specialty reataurants/one buffet restaurant,four bars, two pools with jacuzzis & swip-up pool bar, one tennis court, spa services and exchange privileges with the other Riu Hotels.
Total Rooms: 400
Year Opened: 2006 Credit Cards:
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE WITH JACUZZI
King bed w/rollaway, Balcony or terrace with Jacuzzi,Split-level with living room area, ceiling fan, Satellite TV, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock, iron, ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
King bed w/rollaway, Balcony or terrace, Split-level with living room area Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock,Iron and ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Lliquor dispenser, In room safe, Bathroom with hydromassage bath , most wuth baclonies or terrace with view of neighboring hotels.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath, all with balcony or terrace with courtyard view.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
JUNIOR SUITE CONNECTING ROOM
This room has the same description as the Junior Suite but has the ability to be connecting, when a 2nd room is purchased.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Riviera Maya features 1 meal plan options:
All Inclusive
There are 7 Restaurants at Riu Palace Riviera Maya:
Grill Steakhouse - Reservations required Dress Code: Casual Formal
A La Carte Gourmet - For Dinner. Reservations required Dress Code: Casual Formal
Japanese - Reservations required Dress Code: Casual Formal
Brazilian - Reservations required Dress Code: Casual Formal
Pool Snack Bar -
Main Restaurant - With non smoking area and terrace, offering buffet style dining and show cooking stations.Theme dinners served three times a week.
Mexican Restaurant - Reservations required Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment including Live Music and Riu Theme Shows, La Pinata Disco at the Riu Tequila entrance and drinks included.
CHILDREN'S PROGRAMS

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3039 Recommend
3039 past Apple Vacationers would recommend Riu Palace Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5345reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Best Hotel ever
Babs1328, La Mesa, California
Thu May 25 13:31:18 EDT 2017
I spend 7 days with my girlfriends at the Riu Palace Riviera Maya and had a wonderful time. The Hotel is clean and the staff very friendly. It is in a secure area very near Playa Del Carmen, the beach is beautiful and the food and drinks were top shelf. The entertainment staff was excellent, kept us laughing and entertained at the pool daily and we enjoyed the nightly shows also. This is the 2nd time I have stayed at the Riu, the first time in Cancun and it was just as wonderful. I would recommend this hotel to my friends and will be staying with them again in the future.

This was our 3rd visit - I wouldn't usually go to the same place twice. Says it all.
Keith T, Stafford, England, United Kingdom
Thu May 25 12:50:54 EDT 2017
This was our 3rd holiday at this hotel. The last time was 7 years earlier so I was hoping that the standards hadn't changed in that space of time. I wasn't disappointed; in fact nothing had changed at all! The hotel is extremely well located right on the beach which is kept spotless. The room was spacious and comfortable and the standard of service provided by the room cleaners was marvelous. The dining facilities, choice and standard of food was extensive whether in the buffet restaurant or any of the several speciality restaurants. The bar staff were efficient and friendly. It was our 45th wedding anniversary during this holiday and a special thanks to Paco, one of the restaurant managers who still remembered me from my last visit, for helping to make the evening meal special. If you want to escape the environs of the hotel once in a while if only for a change of scene then Playa Del Carmen is a casual 20 minute stroll away and is packed with bars, restaurants and shops. The daytime entertainment program was somewhat repetitive although I always looked forward to the daily beach volleyball sessions despite my advancing years. In fact, it is difficult to pick out anything to grouse about but if I were pressed it would be the overall standard of evening entertainment that lets the place down. A few of the stage acts were quite good in my estimation but others were not so good to the point we would wander off and socialise with those of a similar mind in the cocktail bar. I heard a rumour that the hotel is to be refurbished soon. If so, I hope that the ambience of the place is not spoilt in the process. That said, I would consider making a 4th visit at some point in time so I'll keep an eye on the reviews that are posted.

Family vacation
Tanya Z,
Thu May 25 05:20:21 EDT 2017
we traveled with my daughter and a four and two years olds kids to the Riu palace. The place was very clean, food was very good for all of is, including kids. In the evening we could choose from the sit down restaurant -we went once, but with kids buffet was always a better option. Resort had a kids programming every day during the day and at night -mini disco. We liked that very much. Directly across from the resort there is a small market to just go walk in the evening. In the evening in the lobby was also various entertainments before dinner time. Over all I feel that management cares about people and wanted to make everyone's stay as comfortable as possible.

20 th Anniversary
Brenda H, Houston, Texas, United States
Wed May 24 21:12:53 EDT 2017
RUI resorts are just amazing!!! We stayed at one in the Dominican years ago. The service for an all inclusive is above par. From the wait staff to the beach service to the stocked mini bar in the rooms. We have decided to make RUI resorts our go to whenever we travel you cannot get any higher standards!!!!

All inclusive with the best staff ever!
k12lbs12oz, Maywood, New Jersey
Wed May 24 15:43:36 EDT 2017
Our trip was excellent from the moment we arrived and we're given a welcome drink as we checked in. The room was spotless with a beautiful ocean view balcony. The food was wonderful, from the buffet with nightly themes to the 5 other restaurants with different and delicious items to try. But the best part of this Riu was the Staff! We had so much fun with them hanging out by the pool or even dancing on the beach. There was one staff member, Omar who was absolutely the best at what he did. He made our stay there even more enjoyable with his humorous ways and friendly attitude.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe