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Riu Palace Riviera Maya


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Enjoy paradise and first-class personalized service at the Riu Palace Riviera Maya. Ideally located on a dazzling stretch of white sandy beach and framed by tropical trees and crystal clear turquoise waters, at this luxury resort you will create unforgettable memories. This striking Palace is located just a short distance from beautiful Playa del Carmen. Guests can enjoy exchange privileges with all RIU Resorts in Riviera Maya (dinner dining excluded).

This luxury Palace is equipped for the most discerning traveler. Junior suites are split-level with a sitting area and have a fully stocked mini-bar and liquor dispenser. Renova Spa offers the finest treatments including a beauty salon and massages. The workout center is stocked with state-of-the-art equipment.

A selection of fine a la carte restaurants include Brazilian, Japanese, Gourmet, Steakhouse, and Mexican. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. The main restaurant serves an array of buffet choices and cooking stations. The sports bar is open 24-hours and serves unlimited drinks. The swim-up bar is the perfect place for an afternoon hang-out with friends.

Riu Palace Riviera Maya provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones and adults can partake in snorkeling, scuba in the pool, and windsurfing. At night, enjoy shows and live music, and then dance into the early morning hours at La Piñata discotheque.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Built along a spectacular stretch of beautiful white sand beach, framed by tropical palm tress and only 5 minutes away from the laid back town of Playa del Carmen.
Address: CONDOMINIOS PLAYA CAR PLAYA DEL CAR
QUINTANA ROO
QR

MX
Local Phone: 011-52-984-87...
E-mail Address: /sapmnt/P01/transfer/MM/out
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     Indoor Pools: 1
Swim-up Bar
Two pools with jucuzzis and swim-up pool bar.
Golf: CLOSEBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, ping pong
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The latest brand new luxurious hotel to the Riu family! 400 elegant junior suites, many with hydro massage bathtub.All rooms have the famous Riu Liquor dispensers and mini bars. Riu Palace Riviera Maya features 24 All-Inclusive, five specialty reataurants/one buffet restaurant,four bars, two pools with jacuzzis & swip-up pool bar, one tennis court, spa services and exchange privileges with the other Riu Hotels.
Total Rooms: 400
Year Opened: 2006 Credit Cards:
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Lliquor dispenser, In room safe, Bathroom with hydromassage bath , most wuth baclonies or terrace with view of neighboring hotels.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath, all with balcony or terrace with courtyard view.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
SUITE WITH JACUZZI
King bed w/rollaway, Balcony or terrace with Jacuzzi,Split-level with living room area, ceiling fan, Satellite TV, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock, iron, ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
King bed w/rollaway, Balcony or terrace, Split-level with living room area Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock,Iron and ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Riviera Maya features 1 meal plan options:
All Inclusive
There are 7 Restaurants at Riu Palace Riviera Maya:
Brazilian - Reservations required Dress Code: Casual Formal
Pool Snack Bar -
Main Restaurant - With non smoking area and terrace, offering buffet style dining and show cooking stations.Theme dinners served three times a week.
Mexican Restaurant - Reservations required Dress Code: Casual Formal
Grill Steakhouse - Reservations required Dress Code: Casual Formal
A La Carte Gourmet - For Dinner. Reservations required Dress Code: Casual Formal
Japanese - Reservations required Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment including Live Music and Riu Theme Shows, La Pinata Disco at the Riu Tequila entrance and drinks included.
CHILDREN'S PROGRAMS

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2731 Recommend
2731 past Apple Vacationers would recommend Riu Palace Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4459 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Mexican magic
MrsWickerSwansea, Swansea
Wed Apr 20 12:34:33 EDT 2016
Fantastic holiday in a lovely colonia style hotel. Fantastic staff who cannot do enough for you - always went the extra mile to make the holiday special. Food was exceptional, phenomenal choices in the buffet restaurants - I would challenge even the fussiest eater not to find something delicious to eat! Speciality restaurants were also excellent. The swim.up pool bar was excellent - staff working this area and the beach were amazing - always attentive, smiling and worked very hard especially in the heat - which must be hard going! Cannot praise the hotel enough - we went to the other Riu hotels - there were other palaces on the same beach but we were so glad we stayed at this one - nicer atmosphere by far. Would thoroughly recommend. More>

9 days to relax, eat and drink
JoePollard3, The Villages, Florida
Wed Apr 20 12:01:19 EDT 2016
Our 2nd year. A large pool area with pool bar, but the pool wait staff is always there running to take your orders and running to bring them back. They try and keep the pool deck clear of the numerous empty glasses, help with chairs and umbrellas. The spa/ gym close by as is the great beach offering numerous activities. These great food service near the pool offering a wide variety of ethnic foods and deserts. There 5 specialtie restaurants as well as a very large buffet...this is an all inclusive resort. More>

Very Good
Steve Y, Milwaukee, Wisconsin, United States
Wed Apr 20 11:05:18 EDT 2016
Hi All, We traveled to the Riu over Spring Break, so Easter to the following Sunday. We had a group of 10 ,adults and kids. I have written several reviews and been to many all-inclusive and regular hotels in Cancun, Playa and the rest of Mexico so I think I have a good perspective. The good. Beach is the best around. Plenty of space to lounge on the beach or by the pool. Beach has no rocks and was perfectly clean and amenities were all available at the usual costs. The service was very good. we arrived early (9am), but didn't get into our rooms until about 2pm, which I think is pretty normal, but was no problem since we had our suits and a very nice locker room to change and shower right off of the lobby. The food in the buffets is very good here and the beach bbq is very good. It had plenty of options and was well done. Things are a bit different in what is offered in Mexico, but the quality was very good and it was open plenty late. The drinks in the lobby bar and dinner were very good and the pool drinks were also good. The service was very spot on at every level from the room service to the front desk to waiters, bartenders, etc. The not so good. The specialty restaurants are kind of a waste of time. We went to two of them and didn't bother after that. They are ok at best and have silly rules (pants were not enforced anywhere). I got a steak and lobster, but my wife could not (lobster had about two bites), so we wound up going to the buffet anyway. The hotel is nice, but the pool needs repairs and the rooms are a bit tired, but clean and everything worked well. Wifi is what I expected (ok). The gym was pretty sad by our standards, but at least they had one. The entertainers were friendly and worked hard, but the shows were just ok. The drinks at the sports bar were good and food was available all night, but not good, order the room service. Overall, I would definitely stay here again. They got the important stuff right (service, food, beach, drinks) and could update a bit. Based on my experience I'd say its a 4 1/2, but not a 5. The location is good too as its a 15-20 minute walk to Playa Del Carmen. I like to go to different places typically, but this would be an exception.I would definitely go with a big group again. More>

Amazing Holiday
Jennifer779, Quispamsis, Canada
Wed Apr 20 09:53:32 EDT 2016
Love this place!! It is beautiful. I know the Riu's are renovating a lot of the resorts to be the bright white straight line look but I hope they keep the character and beauty of this one when they do renovate. The Spanish Colonial theme throughout is wonderful, then when you add the amazing staff and food you just can't compare. It was my second visit and won't be my last. Daniel (Krystal and morning buffet) and Nelsey (courtyard and lobby lounge) made us feel like family. All the staff were amazing. We were sad to leave but we will be back!! Beach is pristine not a rock to be found!! A beach walk to 5th ave. Perfect location!! More>

Honeymoon
kalfit01, Mitchellville, Iowa
Tue Apr 19 20:19:51 EDT 2016
What a wonderful place! Excellent service, food and amenities for all ages! The pool and beach are fabulous! We have started planning our next trip to this beautiful resort! Worth every penny spent! Great staff and activities! Lots of fun! More>



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