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Riu Palace Riviera Maya


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Enjoy paradise and first-class personalized service at the Riu Palace Riviera Maya. Ideally located on a dazzling stretch of white sandy beach and framed by tropical trees and crystal clear turquoise waters, at this luxury resort you will create unforgettable memories. This striking Palace is located just a short distance from beautiful Playa del Carmen. Guests can enjoy exchange privileges with all RIU Resorts in Riviera Maya (dinner dining excluded).

This luxury Palace is equipped for the most discerning traveler. Junior suites are split-level with a sitting area and have a fully stocked mini-bar and liquor dispenser. Renova Spa offers the finest treatments including a beauty salon and massages. The workout center is stocked with state-of-the-art equipment.

A selection of fine a la carte restaurants include Brazilian, Japanese, Gourmet, Steakhouse, and Mexican. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the a la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. The main restaurant serves an array of buffet choices and cooking stations. The sports bar is open 24-hours and serves unlimited drinks. The swim-up bar is the perfect place for an afternoon hang-out with friends.

Riu Palace Riviera Maya provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones and adults can partake in snorkeling, scuba in the pool, and windsurfing. At night, enjoy shows and live music, and then dance into the early morning hours at La Piñata discotheque.

Find more information about Riu Hotels & Resorts.

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HOTEL LOCATION
Built along a spectacular stretch of beautiful white sand beach, framed by tropical palm tress and only 5 minutes away from the laid back town of Playa del Carmen.
Address: CONDOMINIOS PLAYA CAR PLAYA DEL CAR
QUINTANA ROO
QR

MX
Local Phone: 011-52-984-87...
E-mail Address: /sapmnt/P01/transfer/MM/out
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     Indoor Pools: 1
Swim-up Bar
Two pools with jucuzzis and swim-up pool bar.
Golf: CLOSEBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Other Sports: Volleyball, ping pong
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The latest brand new luxurious hotel to the Riu family! 400 elegant junior suites, many with hydro massage bathtub.All rooms have the famous Riu Liquor dispensers and mini bars. Riu Palace Riviera Maya features 24 All-Inclusive, five specialty reataurants/one buffet restaurant,four bars, two pools with jacuzzis & swip-up pool bar, one tennis court, spa services and exchange privileges with the other Riu Hotels.
Total Rooms: 400
Year Opened: 2006 Credit Cards:
HOTEL RESTRICTIONS
Men are required to wear longs pants at the a-la-carte restaurants. Dinner dining is not included in the exchange privileges. No spring breakers; during Mar-Apr each room must have one guest at least 21 years old to check in (May-Feb 18).
ROOM TYPES
SUITE WITH JACUZZI
King bed w/rollaway, Balcony or terrace with Jacuzzi,Split-level with living room area, ceiling fan, Satellite TV, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock, iron, ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
King bed w/rollaway, Balcony or terrace, Split-level with living room area Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath shower, Hairdryer, Alarm clock,Iron and ironing board
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Lliquor dispenser, In room safe, Bathroom with hydromassage bath , most wuth baclonies or terrace with view of neighboring hotels.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite
SUPERIOR JUNIOR SUITE
King or 2 dbl beds, Split-level with living room area including sofa, Ceiling fan, Satellite TV, Phone, Minibar, Liquor dispenser, In room safe, Bathroom with hydromassage bath, all with balcony or terrace with courtyard view.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Room Safe
Satellite

OTHER INFO
Cribs available on request basis at no charge.
DINING
Riu Palace Riviera Maya features 1 meal plan options:
All Inclusive
There are 7 Restaurants at Riu Palace Riviera Maya:
Grill Steakhouse - Reservations required Dress Code: Casual Formal
A La Carte Gourmet - For Dinner. Reservations required Dress Code: Casual Formal
Japanese - Reservations required Dress Code: Casual Formal
Brazilian - Reservations required Dress Code: Casual Formal
Pool Snack Bar -
Main Restaurant - With non smoking area and terrace, offering buffet style dining and show cooking stations.Theme dinners served three times a week.
Mexican Restaurant - Reservations required Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment including Live Music and Riu Theme Shows, La Pinata Disco at the Riu Tequila entrance and drinks included.
CHILDREN'S PROGRAMS

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2731 Recommend
2731 past Apple Vacationers would recommend Riu Palace Riviera Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4658 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Resort with Outstanding Service
Martowski, Peoria, Illinois
Tue Jul 12 19:24:51 EDT 2016
We just returned from a trip here in early July 2016, which was the first vacation my wife and I have taken since having children over 10 years ago. We picked this resort based on a number of reviews online as well as pictures from Orbitz. In short, we were not disappointed. The property is impeccable and the staff is constantly cleaning everything. Everyone we met was courteous, helpful, and always asking if we needed anything. The beach was amazing, and the large groups of palm trees (that were obviously planted) provided a perfect spot to sit in the shade on the beach and soak in the scenery. Our room was serviced twice per day, and we were happy to find "towel animals" made on more on one occasion awaiting us when we returned. The food, as well, was excellent... I was giddy at the buffet the first night. However, the REALLY good food is at the ala carte restaurants. It's all included... everything! If it's on the menu or at the bar, it's included. Just remember that Japanese restaurant and the Krystal restaurant require men to wear pants and shorts will NOT be allowed. And, don't forget to tip the staff... they do a great job and rely on tips as a primary source of income. We also used the Spa while there, which is not included but we paid $175 for a 50 minute couple's massage. It was a very relaxing experience and I am glad we did it. It's a good location if you are wanting to take the ferry to Cozumel as well, as long as you don't mind around a 1.4 mile walk through residential areas (it's a perfectly safe walk). There's some cool smaller ruins close by as well that you can just walk to on the main road and look at for free. The only thing I would suggest is that this may not be the top pick if you have small children. They have a very small kid's area and of course the pool, but it's not a "children's" property by any means. We saw plenty of small kids, from toddlers on up, on the property and they were certainly not out of place. But, all in all, it's mostly adults and if you are looking for a property with lots of kids activities beyond the pool and beach this is not it. We will definitely go back to Playa Del Carmen, and there's a good chance we'll come back here to this property when we do! More>

Aboslutely perfect paradise getaway !!
LGT777, Orange, Texas
Mon Jul 11 14:16:52 EDT 2016
The resort was above & beyond our expectations, from the fabulous food selections to the immaculate property& grounds....we were not disappointed in any aspect of our resort stay. We stayed the week of july 4th & the resort was completely booked, with that said we never waited for a table or seating at any of our dining experiences. The staff is what truly makes the Riu brands standout in our book, they cannot do enough to keep you happy & always service with a smile :) the only drawback we had was that we were placed in an area with lots a families with children which was kind of bothersome at times but nothing that I feel was a reflection of the resort...maybe just better organization of like travelers when placing guest in assigned units. I just felt that if I were a parent I wouldn't want my children in a wing with the younger/party crowd as they are going to be staying out late with lots of drinking & possible rough language .....and vice versa as a late night partier I wouldn't want to be awakened in the early am hours by screaming/ crying/ rowdy children after a late night out celebrating or taking in the city night life !! Just my thoughts ...but like I said this didn't change my high opinion of the resort itself :) More>

Nice place to stay!
daviddjvega,
Sat Jul 09 21:08:26 EDT 2016
We loved the place. Service was great.Staff was excellent except one idiot at one of the restaurant that was very rude and management tried to make up for it! Place is right on the beach and close to Xcaret and about 35-40 minutes to Tulum! Food was good specially breakfast and dinner! Rooms are very clean. Just make sure you get the right room! Not all of them will be looking into the pool area! More>

A+ Impression
Maria O,
Sat Jul 09 06:06:42 EDT 2016
As soon as we walked in, we were impressed. We were greeted by a friendly, smiling and helpful staff. The staff went above and beyond every day we were there. The food was delicious and the grounds were very clean. I was glad that I had made a great choice. I expect to go back soon. More>

Lovely hotel and restaurants
Jonny S,
Fri Jul 08 12:35:06 EDT 2016
Upgraded to here from the Riu Yuck a tan vastly superior but still needed the odd touches here and there to keep it to the 5 star. Lovely setting with crystal clear Sands. Rooms were classic in style but with lamp shades that didn't match and one that was ripped -see photos this was my only criticism of the hotel. Everything else was great. The stand of food was excellent with fillet steaks and a wonderful Brazilian. Would visit again tentative staff throughout. More>



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