Aruba

Riu Palace Aruba


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All Inclusive    

2019 Exceptional Value
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds a Travelife Gold Award and Sustainability Certification. The resort also utilizes biodegradable cleaning products, strives for an active reduction in water, electricity, and chemical products, and educates employees and guests with informative, eco-friendly materials.

Located on the famed Palm Beach, this dazzling resort is the perfect place to relax and enjoy pristine white sand and a stunning turquoise sea. Guests will be able to enjoy top-quality facilities and activities such as two swimming pools, one with an integrated Jacuzzi, a signature terrace-solarium, a five-star fitness center, spa, and casino.

Choose from excellent ŕ la carte meals featuring Italian, Japanese, Grill Steakhouse and Fusion. Throughout the day, the International buffet serves sumptuous choices to keep you going. Guests will be entertained with the daily activities program, as well as games of volleyball, water polo, and ping pong.

First-class amenities include 24-hour room service, a fully stocked mini-bar and liquor dispenser, and complimentary entrance to the casino. Watersports and golf are available nearby for a fee.

Wanting to get away and relax? Renova Spa offers many treatments to pamper the mind, body, and soul. The sauna and Jacuzzi are free of charge, as well as the full-service gym.

Find out what's new at Riu Hotels & Resorts!

Learn more about Riu Hotels & Resorts.

Find out more about Aruba.
HOTEL LOCATION
A 15 minute drive from the airport and pier, and minutes from downtown Oranjestad, the Riu Palace is perfectly located amidst lush surroundings on one of the world's most famous beaches. Guests are conveniently near all the island's attractions.
Address: 79 J.E. IRAUSQIN BLVD.
ORANJESTAD


AW
Local Phone: 011-29-7586-3900
Fax: 297-586-1941
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Casino Onsite
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two swimming pools each with an intergrated jacuzzi.
Golf: NEARBY
Tierra del Sol
Tierra Del Sol is a Par 71, 18 hole championship golf course with a total yardage of 6,811. It was designed by Robert Trent Jones, Jr., and is situated on the scenic northwest shore of Aruba.
Holes: 18
Green Fees: $65 to $160
Club Rental Fees: $25-$45.00
Lessons Available
Other Sports Available
Other Sports: Watersports are available nearby ($)
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Simple elegance,captivating charm, and picture perfect views make the Riu Palace Aruba a destination like no other. Stretched along the renowned white sands of Palm Beach, this lovely beach resort features the perfect blend of the intimate and grand. The Riu Palace Aruba features 24 hour room service, pool area beverage service, complimentary wireless internet access throughout the property, and turndown service. Exchange privileges with Riu Palace Antillas for dinner only at buffet restaurant. Beach: The Riu Palace Aruba is located on a long 1200-foot stretch of pristine Palm Beach, with more square footage of beach per guest than any other resort in Aruba. Check-in: 4:00 pm
Check-out: 10:00 am
Total Rooms: 450
Year Opened: 0 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
JUNIOR SUITE OCN ALL
All Junior Suites have split-level sitting area and sofa, some available with a sofa bed, minibar and liquor dispenser are regularly replenished, radio alarm clock and room safe. Bathrooms equipped with hydo-massage tub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCN ALL
Ocean view with large split-level sitting area including, sofa, walk-in closet and larger balcony., minibar and liquor dispenser are regularly replenished, radio alarm clock and room safe. Bath room with separate shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE JAC OCN ALL
Ocean view with split-level sitting area and sofa and balcony or terrace with private jacuzzi, minibar and liquor dispenser are regularly replenished, radio alarm clock and room safe. Bathroom equipped with hydro-massage tub & separate shower
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Jacuzzi
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Split-level living room area with sofa, direct dial phone, wireless Internet, regulary replenished mini-bar and liquor dispenser, satellite television, electronic in-roomsafe (laptop size 15"), iron and ironing board.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE POV ALL
French balcony or balcony with partial Ocean View. All Junior Suites have split- level sitting area and sofa, some available with a sofa bed, minibar & liquor dispenser regularly, radio alarm clock and room safe.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Palace Aruba features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Aruba:
Don Nicolas - Buffet style restaurant with show cooking. Serves international and local cuisine.
Nautilus - Grill steakhouse. Open for dinner.
Milano - Italian a la carte restaurant. Open for dinner.
Krystal - A la carte restaurant serving Fusion cuisine. Open for dinner.
Sayuri - Japanese a la carte restaurant. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Waterpolo, Ping Pong, Billards
Nightly Activities & Entertainment:
Live music, Casino, Variety Shows, Riu Theme Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
427 Recommend
427 past Apple Vacationers would recommend Riu Palace Aruba to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7238reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Some suggestions
JANETTE S.
Jan 30 2019
I would like to see bar service on the beach and also doing lunch on the beach so people don’t have to worry about wearing their bathing suits in the restaurants. Also appreciated the gluten free options at breakfast but really need to add som gf desserts at the restaurants, like creme brűlée or flourless chocolate cake!
Customer Rating: 

beach chairs
WILLIAM H.
Jan 23 2019
we had to get up very early to RESERVE a our palapas and chairs. there has to be a better system! And I think they should have reservations for the restaurants rather than have to stand around and wait 1 - 1 1/2 hrs for a table. over all things were great.
Customer Rating: 

RUI ARUBA PALACE
LINDA A.
Dec 07 2018
Fantastic staff, food, rooms, beach and entertainment. Would definitely go back.
Customer Rating: 

Great!
DEAN D.
Nov 28 2018
One of the nicest all-inclusive's we have stayed at.
Customer Rating: 

One happy place to stay
MATTHEW R.
Nov 21 2018
We loved staying at the Riu Palace. It was very clean and comfortable. The only complaint we had was that the beds were hard, but usually we were so tired it didn't affect our sleep. The nightly entertainment was great, especially the Mr. Riu show! I wish that they had the entertainment information posted somewhere so you knew what time and what show was going to happen. We missed majority of the show on our last night in Aruba, which was disappointing because it was the acrobatic show. From what we saw of it at the end it would have been amazing to see the whole show. The beach and pool area are very clean. If you want one of the huts on the beach you need to get up early and put your stuff out on it to save it. We never had a problem getting one though. We aren't very big drinkers but what drinks we had they were good, they put enough alcohol in them but not too much. The food was good, lots of variety at the buffet. Each night they had a different theme for dinner. The other restaurants were ok, a little confusing how they worked. This was our first time at an all inclusive resort and they didn't really explain how things worked in the restaurants, they just assumed everyone knew. We ended up mostly eating in the buffet restaurant. Overall we really enjoyed our stay and would definitely consider going back.
Customer Rating: 

Tony CP
FRANK R.
Nov 16 2018
Excellent hotel and staff. I will go back.
Customer Rating: 

Mold
MARY R.
Nov 07 2018
I was very disappointed in the fact there was mold in our room. When I asked to change ,as I have asthma, was told no other rooms available. I took pics if you would like. 2nd, the DePalma rep for Apple knew nothing about the extrasame we were suppose to recv. L I keep some type of credit?would still like to know about this. Also, we were suppose to be able to eat at riu AND Riu Palce. Riu would only let us try buffet, n I think restaurants. theservice and the food , the beach and rest of the ho
Customer Rating: 

Fantastic
CAMERON B.
Jul 11 2018
Great location and the room was great
Customer Rating: 

Beautiful resort
TRAVIS K.
Jul 08 2018
Very nice resort and the staff was friendly and accomodating. Strongly recommend.
Customer Rating: 

Riu Palace Aruba and Apple Vacations
JODY S.
Jul 03 2018
All of the staff at the Riu Palace Aruba were awesome! They took great care of us and helped manage our wedding perfectly! I have and will continue to refer Apple and Riu to all of my friends!! A+++++
Customer Rating: 

Great Family Vacation
TIMOTHY W.
Jun 27 2018
The RIU Palace resort was just as beautiful as it looked on-line. Check-in went very smoothly and we were directed quickly to our room. Our Junior Suite with ocean view did not disappoint! It was on the top floor with a big walk-out balcony that had stunning views of the beach and ocean. The sunset each night was breathtaking! Our room was fine for the three of us, our son slept on the foldout coach. The bathroom was spacious enough to easily change in, and the double sinks were a nice touch. The restaurants and bars were easy to find. The food was typical of all-inclusive resorts, but we felt it was the best of the other resorts we have visited. The lobby bar served the best drinks, the pool bar the worst. They seemed too busy to really pay attention to what they were making. I swear my dirty monkey cocktail was just chocolate milk, you couldn't taste any alcohol. The strawberry margaritas were awful too, just sugar water and tequila. Our son really liked the coffee shop and pastries. The beach was clean and great to spend the afternoon. We always found a lounger and never felt crowded. The night entertainment needed some work, lots of bad acting and singing. The poolside entertainment was much better and fun to watch. Overall a great family vacation!
Customer Rating: 

TripAdvisor Traveller Reviews
We haven’t even arrived yet - amazing customer service!
HalfFull13, Portland, Maine
Sun Feb 17 10:43:40 EST 2019
We are excited about our trip to Aruba on Tuesday! I called today to double check our reservation. I spoke with Brain who was pleasant, funny, helpful and kind. Brian answered all my questions and went above and beyond to make me feel comfortable. I can’t wait to thank him in person for all of his help. If Brian is any indication of the service at the Rui then we are in for an amazing week!

Great stay but updates could be done
NicoleRap1019,
Sat Feb 16 13:18:37 EST 2019
We just got back from the Riu we stayed fives years ago and loved it. The place has not changed much in five years Everything is always so clean and the waitstaff are so nice. The pool bar staff takes great care of you but we did notice the pool! It really needs an update not sure if they have a plan ! We did check out the adult only and the rooms definitely need an upgrade. Want to book again but waiting to see if they are going to upgrade before we check out another all inclusive

Treated terribly
Joe C, Ashland, Virginia
Fri Feb 15 13:10:55 EST 2019
Within hours of arriving to our first vacation to Aruba my wife and I decided to take a walk along Palm Beach. We came across the Riu Palace and decided that it looked like an attractive property and we decided to explore the hotel. As we were walking around we decided that we would like to eat at the hotel Don Nicolas buffet restaurant. We were greeted by the hostess and she sat us. Our server greeted us and took our drink order, I drank iced tea and my wife had wine. We then went to the buffet. More than once we had staff come to the table to remove dishes and check in on us. We were both wearing short sleeves and we were both wearing colored hotel bracelets from a different hotel. At no time did any staff mention that the property was all inclusive. At the end of our meal we asked for our bill for our dinner and only at that time did our server tell us that the hotel and the restaurant was all inclusive. We saw no signage, no staff asked us why our wrist bands were different colors than the hotel wrist band or advise us that we were not entitled to eat on the property. We wanted to do the right thing and pay for our meal and told our server our intention and asked how we should proceed. She directed us to the second floor and that we should pay at the front desk. I went to tip our server and while waiting in the restaurant, a hotel staff member approached my wife and stated that she would take us to the front desk to pay. She took my wife’s arm and physically restrained her. It made my wife feel embarrassed and like she was being treated like a criminal. She physically escorted us to the front desk. We explained what had happened to the front desk staff and that we had no idea the property was all inclusive as we had come in from our walk on the beach. At that time we were told the price for the buffet was $78 per person. We were taken aback on that price and because of how my wife was treated and the overall situation we asked to speak to the manager on duty Juan Carlos. The staff attempted to contact him then came back and share that Juan refused to speak with us. They also shared that the staff had obviously not done their jobs because they should have seen our wrist bands on multiple occasions and advised us that we were not entitled to eat at the restaurants. We were upset how we were treated by the hotel staff. After we realized that we were eating in an all inclusive restaurant we immediately stated that we wanted to pay for our meals. The staff treated us like we were trying to steal our meals, then the management refused to speak with us. Then to add insult to injury we had to pay an extremely high price for a buffet when one of the party wasn’t even drinking alcohol. This was horrible treatment from the hotel staff. They didn’t do their jobs. After we tried to do the right thing after making an honest mistake we were made to feel embarrassed by the restaurant staff and the management couldn’t even be bothered to speak to us. Shame on them. I will never recommend this resort since this is how they treat people.

Excellent Aruba All Inclusive Hotel
Joan H,
Thu Feb 14 03:53:44 EST 2019
Will definitely travel back to Aruba and stay at the Riu. The hotel was clean and the service and staff could not of done better. We loved all the specialty restaurants with the Italian and the Asian being my favorite. Thanks for a great week.

Friendly welcoming staff
ClareMW, Lincoln, United Kingdom
Wed Feb 13 17:46:23 EST 2019
Stayed at the Riu Palace for 10 days, in room 121,,,ground floor,,had the odd issue with an unpleasant smell from shower drain so covered it up and then was sorted,,,,The food in the buffet restaurant was excellent and the staff were amazing, especially Elizabeth, Meveric and Mr Cortez,,,,,so friendly and could not do enough for you,,,,The pool area always kept clean, and manged to get sunbed everyday. Room was cleaned when we requested it to be,,,plenty of towels, internet worked great in the room too. Beaches are stunning but a little difficult for a serious walk as quite slopey...Prepare for the winds,,,so so so windy,,,,and this can catch you out with sunburn if your not careful,,,,,,suggest a factor 30......I used hairclips to hold towels on the sunbeds, hahahah,,didnt have the proper towel clips which I would suggest to anyone coming over and a good hair band for the ladies,,,,This is a great place to stay would definitely recommend it anyone...Thanks Riu Palace and staff, Clare and Chris.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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