Punta Cana

Riu Naiboa


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All Inclusive    

2018 Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.
Family: Two kids 12 and under Stay Free when sharing room with two paying adults (valid 5/1-12/23/18).

Beautiful Riu Bachata is an extraordinary getaway on the spectacular shores of Maimon Bay, overlooking a lush tropical mountainside. The hotel features a relaxed atmosphere and a wide array of dining and leisure options, all complemented by the renowned Caribbean Street promenade. This friendly, fun-filled resort is a wonderful choice, set in breathtaking tropical surroundings.

The 610 bungalow-style guestrooms offer deluxe accommodations with RIU's unique amenities, such as a mini-bar and liquor dispenser. Complimentary WiFi is available in all public areas of the hotel.

Guests staying at Riu Bachata enjoy exchange privileges with Riu Merengue (dinner dining excluded). Caribbean Street boasts a gym, jewelers, an assortment of shops, and a game room.

There is an assortment of watersports available, including windsurfing, kayaking, and body boarding. There is also a complimentary scuba lesson in the pool. Entertainment abounds for everyone!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Plata.
HOTEL LOCATION
The Riu Naiboa is located on the white beaches of Playa de Arena Gorda, 23 km away from the airport and 50 km away from the city of Higuey.
Address: PLAYA ARENA GORDA
PUNTA CANA


DR
Local Phone: 809-221-7515
Fax: 809-686 6077
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Physician on Call
Casino Onsite
Shopping Mall Nearby
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is an outdoor freshwater pool surrounded by tropical gardens, with a separate area set aside especially for children.
Golf: NEARBY
Bavaro Golf Course - 12 km away
Barcelo Bavaro is an 18-hole, Par 72 course designed by Juan Manuel Gordillo. It is flat & very playable, with narrow fairways, palm trees, lakes, & dense vegetation. It was built with the enjoyment of the resort tourist in mind.(809) 686-5797
Holes: 18
Green Fees: price n/a
Cart Fee: price n/a
Club Rental Fees: PRICE N/A
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Riu Naiboa is a 4-story hotel surrounded by a palm grove with a magnificent sandy beach some 200 meters away. Part of the Riu complex, this All-Inclusive resort offers 362 air-conditioned rooms, each with a mini-bar, in-room safe, balcony or patio. Food and beverages are available until 2:00 am, Caribbean Street. Free, 24-hour wireless internet access in all common rooms. In-room wireless internet is available for an additional charge. Beach: There is a magnificent sandy beach some 650 feet away, dotted with palm trees and bordering pristine Caribbean waters. Guests have access to lounge chairs and an array of watersports (windsurfing, sailing, canoes, etc). Check-in: 12:00 noon
Check-out: 12:00 noon
Total Rooms: 362
Year Opened: 1992 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
There are no handicapped rooms. Drinks at the Pacha Discothčque are not included. No Spring Breakers
ROOM TYPES
JUNIOR SUITE
Room includes one double bed, split-level living room area with sofa, direct dial phone. Bathroom equipped with shower cabin. Balcony or terrace.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Sofa
Telephone
Television
Room Safe
Satellite
STANDARD ROOM
One double bed and one twin bed. Balcony and room safe.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Telephone
Television
Room Safe
Satellite

OTHER INFO
In-room liquior dispenser.
DINING
Riu Naiboa features 1 meal plan options:

There are 4 Restaurants at Riu Naiboa:
El Bolero - Lounge bar.
Buda's - It's a poolside bar.
Cohiba - Main buffet style restaurant with show cooking, serving International and local specialties. This restaurant has a terrace.
Panama - Snack restaurant / Italian Restaurant
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports, Tennis, Shopping on the Caribbean Street, Table Tennis, Aerobics, Waterpolo, Volleyball, Organized Activit ies.
Nightly Activities & Entertainment:
Nightly shows, live music several times a week, the Pacha discotheque (drinks not included) and casino at Riu Palace Macao .
CHILDREN'S PROGRAMS
The Riu Miniclub organizes daily activities for children between the ages of 4 and 12 years old.
Applicable Ages: 4-12 years old

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
178 Recommend
178 past Apple Vacationers would recommend Riu Naiboa to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3282reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
great hotel for budget minded
DIANNE H.
Feb 18 2017
This is the third time staying at the Riu Naiboa since its remodeling . The rooms are clean and comfortable. The food has been upgraded with a good selection of different dishes. They have added a water park that both adults and children can enjoy.There is a walk to the beach down caribbean street that we enjoyed the beach is beautiful with a beach shack for lunch if you do not want to go back to the hotel . I recommend this hotel for the budget minded.
Customer Rating: 

not interested
ANNA P.
Oct 18 2016
DO NOT STAY AT A 4 STAR HOTEL IN PUNTA CANA
Customer Rating: 

the Worst all inclusive EVER
ANNA P.
Oct 17 2016
I cannot believe how much I hated this hotel! We had to move because I got so violently ill- I would be embarrassed to represent this hotel- the Riu next door was so a great improvement but from this experience it will be a long time before I ever consider using apple vacations again- for $2000 it was a major let down
Customer Rating: 

ANDREI P.
Mar 07 2016
Great service ! Recommend +++
Customer Rating: 

RIU NAIBOA
DOUGLAS M.
Mar 01 2016
The price of $3885.00 compared to the rating this time was not worth it. The food was acceptable but nothing changed on a daily basis. You had to wake up before 7:00 am to see the mafia looking guy to make your dinner reservation at the one restaurant. they only accepted about 25 people a night for the 7:00 sitting. I am not eating at 9:00. That was awful. The beach was dirty and horrible. The plane was horrible.
Customer Rating: 

ERIC D.
Mar 01 2016
The overall trip and stay was nice. The beds were excessively hard and uncomfortable. We have stayed at other Riu resorts before and found the food selection very limited this trip compared to others. The service was excellent from all of the staff. It just seems like this resort is the economy riu of the Dominican Republic.
Customer Rating: 

Okay Hotel
KATHIE G.
Feb 17 2016
Our room was very nice, clean and our maid kept our frig stocked with plenty of water and drinks. The food was mediocre, a lot of the food was the same day after day. The coffee was instant coffee, if you want the better stuff you need to go to the Buda Bar . there you will find cappuccino and espresso. very hard to get dinner reservation at restaurant,, we were told we had to see the manager of the buffet at 6:45 am to book time and then we were not going to be guaranteed a table.
Customer Rating: 

Fine but not great so you get what you pay for
DEBORAH M.
Feb 09 2016
We actually switch hotels to the RIU Macao as the room at Niaboa was really small and we were overlooking the parking lot. Also heavy sewage smell. The Macao was great!
Customer Rating: 

Worst vacation ever
GIANCARLO B.
Feb 03 2016
The hotel staff didn't listen we told them everyday that the refrigerator was not stocked they said that happens sometimes and did nothing to fix the problem they also put us over the nightclub that stays open til six am food was awful the only thing nice was the weather was sick for three day's talked to front desk almost everyday about somethings and in one ear and out the other this hotel was by no means a four star would really have to look again before traveling with Apple you should sent someone down there without telling them who you are and see how they treat you....
Customer Rating: 

hotel stay
JOSEPH B.
Feb 03 2016
The staff for the most part was very willing to help us with anything. I found a cockroach in our room the 1st night, but never again. The food was very bland. We were under the impression we could go to any of the pools, restaurants, and bars within Riu and that was not so, we could only those at Naiboa. The excursions were fantastic! Loved Omar from Amstar, he was very helpful. The beach was beautiful! The shops on the way to the beach we ok on prices, but the vendors were very pushy. We called for more soda on Tuesday and were never told that the staff that stocks this was not in and we had nothing to mix the drinks with until Thursday, even tho we called numerous times. The stay was ok only due to we didn't spend much time in our room.
Customer Rating: 

good for ****
ZINAIDA B.
Dec 23 2015
apple representative was not helpful at all. couldn't get any fly information. Problem w/ beach towels, the pool service open at 8, and the staff didn't want to give towels in evening, so we can go on beach early. the potatoes always not fully cooked, meat overcooked.
Customer Rating: 

TripAdvisor Traveller Reviews
Are people booking the wrong destination, wrong hotel or just expecting tour operators to be honest?
philjones2016, Coventry, United Kingdom
Fri Jan 12 11:11:34 EST 2018
I have stayed at Riu Naiboa twice and am returning in May this year. I go to this hotel because I have seen others in the area that do not appeal because of size (too big) or location (not the best area on the stretch for beach activity). Prices for holidays in this area vary from under ÂŁ900 to ÂŁ2500 in May and I can really not see that much difference in how you could get better value than Naiboa. Really what would I get from the staff that is different as they are all recruited from the local catchment area. Staff at Naiboa are as good as you get anywhere for what they are paid and what they have to do. The set up of the hotel is fine although about half a mile from the beach, some would like the walk and others would not but myself and my wife do not need to pay an extra ÂŁ500 to be a little closer to the see. Even those hotels that are on the beach may need to walk the same distance if they are at the back of a hotel that has a beach front location. In reality the whole area is much like any other purpose built resort, a lot of big hotels next to each other with a long sandy beach with warm waters. All inclusive hotels around the would are pretty much the same for food, all adequate but some a little better than others, little to do but pool, beach and in house entertainment including unlimited drinks. We go to Punta Cana for the sea, sun, relaxation and most of all to play golf. Our day is breakfast, stroll to the beach, sun ourseles and swim in the sea, back for a beer in the pool bar area about 11.30am, quick simple snack and picked up by our wonderful driver for transfer to Punta Blanca golf course at 12.30. We play golf back to the bar at about 6pm, few beers, dinner 7.30-8pm ish, bar, maybe entertainment and bed by 11pm... repeat next day. We have not been on any of the trips so cannot review but these are the same for all hotels so you will not get better trips by going somewhere else. Ok when we arried last year we did have a dirty pillow (smell discusing and stained)..It was replaced when we complained but this can hapen in any hotel. Room service (maids) was exactly the same as we have experienced in other destinations such as spain, turkey, tunisia, portugal as they all do a great job often relying on tips for additional income because their wages are so low. If you want value for money Naiboa is great but research what you want to do first. We pay just over ÂŁ1500 each for our holiday in total including 13 rounds of golf over 14 days. This cannot be matched in Europe by a long shot. Obviously some hotels are a little better than others and reading reviews where someone wants a 10* luxury holiday for peanuts makes me wonder about what they expect out of life. I guess they just believe tour opertaor marketing. If you want a big hotel with lots of pools then do not go to Naiboa If you want to be on the beach then do not go to Naiboa If half a mile is too far to walk then do not go to Naiboa If you want to walk to the nearest town or village and see local sights on foot then do not go to Punta Cana

Horrendous hotel please don’t waste your money!!!!
deb5star, Liverpool, United Kingdom
Wed Jan 10 14:23:24 EST 2018
We booked this hotel for the good reviews it has had on trip advisor. I don’t know who is writing these reviews as this is possibly the worst hotel you will come across. Excrement on walls in our bathroom, toilet didn’t work, flies all over food and variety very poor. The internet is only in lobby. We complained like many others did and was moved to the Riu Bambu which was an improvement. On arrival at this hotel we started to explain we had been sent over from the Naiboa but he cut me short and said it’s ok It happens all the time. Which says it all! The director at the Naiboa was rude and when I tried to explain how disappointed we were he cut in and said I think it’s a good hotel and wouldn’t listen to us. There was definitely no customer service ( none of the customer is always right) we were wrong according to him. I have emailed Riu direct to speak to somebody direct but have not had a response I also think TUI should remove it from there website. It’s a block off flats with a swimming pool and minimum facilities. Avoid this hotel!!!!

It was just OK
stinajacob, Toronto, Canada
Tue Jan 09 13:56:09 EST 2018
I was disappointed with this resort. I was hoping for much more. The rooms are very dirty and outdated. Roaches, musty smelly and the towels always felt dirty. We didn’t have a screen door so we couldn’t have the door open unless we wanted to be eaten alive by bugs. Bring bug spray! The grounds and buffet restaurant were always clean but the area around the pool could have been cleaned up a bit more. Left over limes and cigarette buds from the day before. The pool itself was clean and we really liked the kiddie pool area. Bar staff and restaurant staff were always very helpful and kind. Selection was good and food was fresh. Only one a la cart restaurant which we were told was steak and Italian but we never saw a Italian menu. The beach bar was great, but with a toddler it was sometimes a trek to get there. The beach was beautiful but agin a bit further than we anticipated. The weather was perfect and overall we had a nice time but we wouldn’t go back to this resort.

Good Dominican vacation
Lunarjasmin, Moscow, Russia
Mon Jan 08 03:55:43 EST 2018
Nice hotel with not very large territory (for example, other RIU hotels' territory where you can go for a walk are much larger), but you can find everything you need: swimming pull, disco, restourants, live music, good food (fruits and fish are great), buses to the shopping malls, very good and not crowded beach with shops and cafe near where you can get snacks or drinks during your sunbathes.

very average
colleen059, Rotherham, United Kingdom
Thu Jan 04 02:06:09 EST 2018
staff reasonably pleasant they don't smile too much. room ok but could do with some refurbishment all looks a little tired there is a safe in room but as I had read reviews from people who had suffered theft I kept all my valuables safely locked in my suitcase. finding a cockroach in my room the first night did not bode well. every night I had to move all the furniture to make sure there wasn't one hiding anywhere. there is a fridge in rooms well ready for replacement . mine very iced up. there is 2 bottles soda 2 cokes and 2 beers. there are 4 optics above and 2 big bottles of still water. food - breakfast definitely the best meal of the day there is lots of choice for all meals but unfortunately doesn't taste great. there were 5 of us in our party and we all suffered D & V and stomach cramps for 4 days or more. the tui rep was helpful and made sure we all filled a sickness form in to send to tui. after 9 days wed all had enough and tried to get flights home but as we couldn't get seats for us all we all stayed. so pleased to get home though.



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