Cancun

Platinum Yucatan Princess


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All Inclusive    

2018 Exceptional Values
Honeymoon: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo.

Find all the natural beauty and deluxe amenities you've come to expect from Princess Hotels & Resorts, reimagined in a stylish adults-only concept. Situated in the heart of the Riviera Maya upon crystal clear Caribbean waters, the Platinum Yucatan Princess offers a luxurious getaway in sophisticated surroundings.

Experience culinary delights with an international buffet and four a la carte restaurants - no reservations required! Choose between Italian, Tex Mex, International, and Oriental. You'll never go hungry with a snack bar by the pools, and a grill on the beach. Enjoy premium beverages at eight bars, including two swim-up bars.

This all-inclusive resort offers a wide array of activities to keep you entertained during your stay. Enjoy organized daily activities and non-motorized watersports, and explore the natural surroundings on a walking trail. Stay active with six tennis courts, one multi-purpose court, and a fully-equipped fitness center. See more with access to the facilities and services of the Grand Sunset Princess next door.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Beachfront location in Playa del Carmen
Address: Prolongacin 5ta. Avenida,, Lt 006
Playa del Carmen, Solidaridad
QR

MX
Local Phone: 011-52-984-877-3
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 13
Outdoor Pools: 13     
Tennis
Number of Courts: 6
Outdoor Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
One buffet and four a la carte restaurants, 8 bars, 13 pools, 6 tennis courts, and a fully equipped fitness center. Enjoy access to the facilities and services of the Hotel Grand Riviera Princess and Grant Sunset Princess. Beach: Clear water and white sand Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 472
Year Opened: 2014 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only (18+)
ROOM TYPES
HONEYMOON SUITE
Round bed. One bottle of sparkling wine. All services of Platinum Deluxe included. Hyromassage tub on terrace. Max. occupancy: 2 adults.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE SWIMOUT
One king or two double beds and sofa bed. Full bathroom with tub and double shower. Plasma TV. iPod dock. In-room premium bar. Pillow menu on request. 1 special dinner. One water circuit at the Spa per adult, per week. Discount on all spa treatments.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE SWIMOUT
Round bed. One bottle of sparkling wine. All services of Platinum Deluxe included. Hyromassage tub on terrace. Max. occupancy: 2 adults. Swimout.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
One king bed or two double beds. Full bathroom with tub and double shower. iPod dock. 1 Princess beach bag.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE JACUZZI
Other Amenities -
Kitchen
JUNIOR SUITE DELUXE SWIMOUT
One king bed or two double beds. Full bathroom with tub and double shower. iPod dock. 1 Princess beach bag. Swimout.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE
One king or two double beds and sofa bed. Full bathroom with tub and double shower. Plasma TV. iPod dock. In-room premium bar. Pillow menu on request. 1 special dinner. One water circuit at the Spa per adult, per week. Discount on all spa treatments.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE JACUZZI
Other Amenities -
Kitchen
DINING
There are 7 Restaurants at Platinum Yucatan Princess:
La Brusceta - Serving Italian cuisine, and open nightly for dinner.
Aroma Restaurant - Serving International cuisine and open nightly for dinner.
Rodeo Grill - Serving grill/Tex Mex and open nightly for dinner.
Yucatan Buffet - Serving an international buffet and open for breakfast and lunch.
Sky Lights Restaurant - A la carte, air conditioned and terrace dining. Smoking is allowed on the terrace only. There are 4 dinner seatings. No swimwear or wet clothes allowed. Reservation required.
Bars - The hotel has 7 bars: Bar Plaza, Bar Lobby, Bar de Espera, Bar Piscina Platinum, Bar Salsa, Bar Pool and Bar Sky.
Tao Restaurant - Serving Oriental cuisine (Sushi/Teppanyaki) and open nightly for dinner.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
102 Recommend
102 past Apple Vacationers would recommend Platinum Yucatan Princess to their friends and family
TripAdvisor Web Reviews
Based on 6387reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Hotel was Great
s c, T.H. IN
Sat Sep 22 20:59:34 EDT 2018
We had a swim out room that connected to the activity pool. It was great, you have your own set of steps into the pool. Then you can walk or swim to the swim up bar get your drinks. Come back to the pool in front of your room or stay at the bar. It is an adults only resort so that was nice too. If you are a beach person This is not the hotel for you. The beach is very small and when we were there the seaweed was terrible. It smelled horrible. There is nothing the the hotel can do. If you like the pool then you will like this hotel. The pool activities were fun. The a la Carte restaurants were great as was the buffet for breakfast. Dinner at the buffet was repetitive. The rooms and resort were clean and the bed was very comfortable. The staff were all helpful and accommodating. We had a good time and will probably go back.

Best resort I have been to
Aude V,
Thu Sep 20 04:05:23 EDT 2018
We stayed here for 15 days in September and really loved this hotel! Pro: • The food is good. I have an allergy, but the concierge service really did help me to find the things I can eat and took the effort of translating a list of licit foods into Spanish. • Lots of fun activities adjusted to adults. • Good service, special thanks to the chef-supervisor Iran from the buffet. He made our holiday with his friendly service. Further we would like to thank Isidro, Edith and suzy from the entertainment team. • The double shower is great. • Swim-up rooms are beautiful. The constant avilability of chairs this facility provides is certainly a massive advantage. • Bed has a good matress and enough pillows. • The cocktails contained sufficient amounts of alcohol to our taste. • The coaties and llguanas at the resort are great. • Very good WiFi. Cons: • Some of the activities started a bit too late for us (10pm, we would have liked it more around 8 or 9), but this is a matter of personal appreciation. • Buffet: The fruits, in particular the plums were not ripe most of the time. Furthermore, the freshness of the cold mushrooms is not always garanteed. • Tipping is said to be included, but is de facto expected for almost every service provided. Especially for people from continental Western Europe not too familiar with tipping like ourselves, the tiny baskets reserved for these additional fees may seem offensive because of the social pressure they evoke. • The people from the Spa are really pushy to sell. Quite strategically placed around the resort, their repetitive and somewhat coercive marketing struck us as pretty annoying. • Wine at the a la carte restaurants (Bruschetta) is not all inclusive, and is only available per bottle. • We saw people working on fixing the tiles at the pools every day. However, my boyfriend still cut his toe pretty bad during our stay (picture), so best to be careful! • The foods at the buffet were maybe a bit too often fried. • Some of the staff were obviously faking personal interest in us and our stay, which got us into a few awkward moments. We would rather have this omitted and be provided a silent, but correct service instead.

Wonderful resort!
GaVettegirl, Clarkesville, Georgia
Thu Sep 20 02:37:00 EDT 2018
Can’t say enough about how much we enjoyed this resort. The staff is fantastic. Food was excellent. The rooms are spotless and very comfortable. We booked a swim up suite and loved it. We can’t wait to go back!

Shame about the beach.
cuthy68, Newcastle upon Tyne, United Kingdom
Tue Sep 18 11:40:56 EDT 2018
Fabulous hotel, maintained to a high standard. The staff are a credit to the hotel, nothing is too much trouble & they are genuinely friendly. The restaurants are all good, we never had a bad meal. Choice to suit all tastes. The beach is a big let down but that is beyond the hotels fault, they try constantly to keep the seaweed at bay but it's a thankless task. However, 5 minutes walk along the beach, either way, is clear & the water is accessible. You have use of the 2 sister hotels but to be fair the food & drinks available at the yucatan are much better.

BIRTHDAY VACATION
tommy r, Bethlehem, Pennsylvania
Mon Sep 17 16:09:37 EDT 2018
Took 4 day vacation to Mexico, was wife birthday nice ,clean resort, with sister resorts near by which were in walking distance, beach was dirty and full of sea weed. Pools were nice ,we had pool outside our room which was nice.food was ok. Buffet was ok but served same food everyday .its adult only resort so its quite. For the money its good resort. Not to far from airport about 40 minutes. Staff was friendly. Room was nice and clean.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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