Cancun

Platinum Yucatan Princess


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All Inclusive    

2018 Exceptional Values
Honeymoon: Fruit plate, bottle of sparkling wine, nightly turndown service, room with king bed (based on availability), and souvenir photo.

Find all the natural beauty and deluxe amenities you've come to expect from Princess Hotels & Resorts, reimagined in a stylish adults-only concept. Situated in the heart of the Riviera Maya upon crystal clear Caribbean waters, the Platinum Yucatan Princess offers a luxurious getaway in sophisticated surroundings.

Experience culinary delights with an international buffet and four a la carte restaurants - no reservations required! Choose between Italian, Tex Mex, International, and Oriental. You'll never go hungry with a snack bar by the pools, and a grill on the beach. Enjoy premium beverages at eight bars, including two swim-up bars.

This all-inclusive resort offers a wide array of activities to keep you entertained during your stay. Enjoy organized daily activities and non-motorized watersports, and explore the natural surroundings on a walking trail. Stay active with six tennis courts, one multi-purpose court, and a fully-equipped fitness center. See more with access to the facilities and services of the Grand Sunset Princess next door.

Find more information about Princess Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Beachfront location in Playa del Carmen
Address: Prolongación 5ta. Avenida,, Lt 006
Playa del Carmen, Solidaridad
QR

MX
Local Phone: 011-52-984-87...
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 13
Outdoor Pools: 13     
Tennis
Number of Courts: 6
Outdoor Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
One buffet and four a la carte restaurants, 8 bars, 13 pools, 6 tennis courts, and a fully equipped fitness center. Enjoy access to the facilities and services of the Hotel Grand Riviera Princess and Grant Sunset Princess. Beach: Clear water and white sand Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 472
Year Opened: 2014 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults Only (18+)
ROOM TYPES
JUNIOR SUITE DELUXE
One king bed or two double beds. Full bathroom with tub and double shower. iPod dock. 1 Princess beach bag.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE JACUZZI
Other Amenities -
Kitchen
JUNIOR SUITE DELUXE SWIMOUT
One king bed or two double beds. Full bathroom with tub and double shower. iPod dock. 1 Princess beach bag. Swimout.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE
One king or two double beds and sofa bed. Full bathroom with tub and double shower. Plasma TV. iPod dock. In-room premium bar. Pillow menu on request. 1 special dinner. One water circuit at the Spa per adult, per week. Discount on all spa treatments.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE JACUZZI
Other Amenities -
Kitchen
HONEYMOON SUITE
Round bed. One bottle of sparkling wine. All services of Platinum Deluxe included. Hyromassage tub on terrace. Max. occupancy: 2 adults.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
PLATINUM DELUXE SWIMOUT
One king or two double beds and sofa bed. Full bathroom with tub and double shower. Plasma TV. iPod dock. In-room premium bar. Pillow menu on request. 1 special dinner. One water circuit at the Spa per adult, per week. Discount on all spa treatments.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
HONEYMOON SUITE SWIMOUT
Round bed. One bottle of sparkling wine. All services of Platinum Deluxe included. Hyromassage tub on terrace. Max. occupancy: 2 adults. Swimout.
Other Amenities -
Air Conditioning
Bathtub
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
There are 7 Restaurants at Platinum Yucatan Princess:
Yucatan Buffet - Serving an international buffet and open for breakfast and lunch.
Sky Lights Restaurant - A la carte, air conditioned and terrace dining. Smoking is allowed on the terrace only. There are 4 dinner seatings. No swimwear or wet clothes allowed. Reservation required.
Bars - The hotel has 7 bars: Bar Plaza, Bar Lobby, Bar de Espera, Bar Piscina Platinum, Bar Salsa, Bar Pool and Bar Sky.
Tao Restaurant - Serving Oriental cuisine (Sushi/Teppanyaki) and open nightly for dinner.
La Brusceta - Serving Italian cuisine, and open nightly for dinner.
Aroma Restaurant - Serving International cuisine and open nightly for dinner.
Rodeo Grill - Serving grill/Tex Mex and open nightly for dinner.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
102 Recommend
102 past Apple Vacationers would recommend Platinum Yucatan Princess to their friends and family
TripAdvisor Web Reviews
Based on 6238reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
The Resort is Amaizing
charlythompson35, New York City, New York
Thu Jun 14 23:43:35 EDT 2018
This is our fourth time in Mexico and we love Mexico, Actually we just decided to write this coment to remember our vacation. the checking was good at the first place the restaurant is not bad but we love the Italian most. My husband was happy because we came for is birthday. The concierge makes us some decorations wish was so beautiful and he loves it. The only concern is that the room is not clean on time and not changing of towels and the beds cloths. the workers needs to be more professional and don’t want to work without giving them tips. We have been in this resort for good 5 days and the services were so poor that they don’t change the towels if you don’t ask them, they won’t come and they don’t work with time, the concierge guy called Sunday is a one in a million he was so helpful by helping in making our reservation for other resort and not only that he sends down our towel and says don’t worry,he makes sure we enjoy our vacation smiles all the time and always you find him around the restaurant. We wish we could be back.

Amazing romantice getaway! Amazing Spa experience and Modern Resort
ThervilTour0805, Chicago, Illinois
Thu Jun 14 20:58:12 EDT 2018
My wife and I were looking for a romantic private all inclusive getaway in Mexico and this was the Perfect place. We travelled from Chicago June 2018, After reading others reviews we were sure that this would be a great place and we were not let down. We did a day at the Spa and the staff were Very nice and accommodating and every service from the massages, facials, and even the fish eating foot bath and massage were very soothing and worth every dime (not expensive by the way). The host at the Spa, Gabriella, was amazing. Anna and Judith gave our couples massage and made this experience refreshing and soothing, The food and entertainment was consistent and there is always a bar open to grab a drink. We did the room upgrade which included the pool swimout and enjoyed the privacy away fro the public pools. We recommend this resort to any couple looking for a fun stay at an all adult resort. Everything is modern and updated and you can tell they are constantly bringing new things to the resort.

Nice hotel for what we paid
eleanor a,
Wed Jun 13 16:39:31 EDT 2018
This review is a bit late as we travelled in April. The good: -room was very nice and modern -swimout room was very convenient -great churros at the lobby bar -The Tapanyaki restaraunt was great -the Italian was also great -The grounds of the hotel were beautiful -The gift shop on site will blow up your pool floaties for free -The entertainment at the pool in the afternoon was fun -The foam party is a must -The staff are very friendly -the buffet was fine however there seemed to be a better selection on the buffet at the sister resort. -the weather was great The bad: -The room had terrible air conditioning. Even after having it lowered it just wasn't cold like I would have liked. The sheets in the bed always felt as if they had a damp feeling. -the beach on the PYP side was terrible (just walk down to the sister hotel much better down there) -i felt as though our room was quite a distance from the beach. Our room was in building 3 right at the party pool (great location by the way for a room if you want to be near the party pool). -We did see quite a few people cut their feet on the pool tiles. One girl actually had to go to the hospital and get stitches. There were however, guys in the pool almost everyday trying to repair the tiles. In conclusion....I had a great time but if I ever decided to go back I would probably try one of the sister resorts as we seemed to spend most of out time over there. We went there for the beach, the casino, the ice cream parlour, the disco was hopping most times we went over there and in general it was much more lively at night.

Second time - would go again!
Cecilia H,
Tue Jun 12 17:00:56 EDT 2018
I was there June 2-11th, 2018 . I was also there for a week in May 2017. I've been to resorts that may be more 'luxurious' in terms of amenities and food etc. but I give this resort a "5" because it is perfect for solo. It is the perfect combination of fun and relaxing. It's very social or quiet and there is a range of ages. Food- I've eaten at all the restaurants between the two visits. I really enjoyed the good and usually had seafood fir dinner (shellfish or grilled fish). I also had steak. This time I went to Skylights with a friend and that was a really nice experience. Well worth the extra charge. I enjoyed the hibatchi show at Tao and the food at Rodeo (sat in cage with friend) and I also really like La Bruschetta. I ate lunch at the beach buffet at PYP or sister resort most days. A couple days, I went to the regular buffet. No matter where I ate, it was easy to find something I enjoyed. I ate breakfast at the buffet every day and I tend to eat the same things and enjoyed it. I used the gym 6/8 mornings. It is small but if you what you're doing, you'll have a good workout. The gym staff were super friendly too. I wish they had a regular squat rack but that's not the end of the world. Pool games and activities were wonderfully fun. The animation staff is awesome and fun to watch. They are full of energy and keep it engaging. Bartenders and servers. I always tip. Every day. If I don't have small bills, I'll tip $20 or $10, depending on what I had at the end. They do appreciate it. They remember your name and preferences . They were amazing. I can't remember everyone's names but Carlos, Jose, Coli, Maria , Reuben and Bryan come to mind. My room was always clean. I was in a swimup in building 4. I really like the location. Last year I was in platinum and honestly, it made no difference to my contentment during the stay. It's a bit quiet at night after the shows but if you really want to dance, go to the sister resort. I did three times. One time we left though because the crowd was all teenagers. The other nights there was a good age mix. The resort is kept very clean and is well maintained. They are always improving it and if there are any issues, thy address them right away. The staff is fun, friendly and really make your visit wonderful. I would definitely go back and I do recommend it.

Fantastic Service!
MariaM34438, Miami, Florida
Tue Jun 12 07:47:47 EDT 2018
The hotel is modern and comfortable. The food was amazing! The Buffet was excellent. Most of all the staff at this hotel is amazing, always a smile, willing to help, friendly and will go out of their way to help. Francisco at the Buffet during dinner time and Ruben during breakfast were both wonderful. This is an adults only resort and there were some young people at the party pool but it was not a problem if you want to be away from that. The resort is big and has quiet pool areas. I like that they cut the activities and drinking at that main pool at about 5pm which leaves lots of quiet time. Again that is not an issue at all, if you go to relax there are many quiet areas to escape the young crowd. The Spa for one is terrific and so is the staff. We will definitely return! The have a very nice Jewelry shop where you can shop with ease, you can find, great silver items or high end jewelry. Alejandro was very patient with us. The Beach is a little rocky so take water shoes, apparently Hurricane Wilma took the sand away but that didn't stop us from getting in. Princess has a family resort next door for those with children.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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