Cancun

Ocean Riviera Paradise


Email | Share |
All Inclusive    

2018 Exceptional Values
Extra Values: Free non-stop transfers. Apple Vacations Exclusives for booking in the Eden section: $100 Resort Credit per room for use on spa treatments, bottles of wine and upgrades (restrictions apply), beach bag, two T-shirts, and an exclusive section with rooms in close proximity to the beach.
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 years and under).

Situated aside a gorgeous beach in the heart of Riviera Maya, the Ocean Riviera Paradise is a five-star resort ideal for families, friends, and couples. Noteworthy for its size, this property offers an extensive selection of services, remarkable facilities, and premium amenities such as complimentary WiFi throughout the hotel. This 24-hour all-inclusive resort is in close proximity to the best restaurants, shops, and golf courses of the renowned Playa del Carmen.

Aside from the private stretch of pristine beach, the Ocean Riviera Paradise boasts five beautiful pools, including five swim-up bars and one pool exclusively for children. During the day, guests can take advantage of a variety of daily activities such non-motorized watersports and a sports area with a tennis court. This resort also features an on-site dive center and watersports ($). Children can enjoy the supervised entertainment provided of the Daisy Club with a water park, and teens can participate in the Teen Club with sports and videogames. Guests can also enjoy the lavish spa and fitness center.

The Ocean Riviera Paradise also offers a wide range of delectable cuisine, including many a la carte restaurants. Enjoy authentic Mexican favorites served at the Margarita restaurant, a Teppanyaki grill experience at the Sakura restaurant, and classic Italian dishes served at La Locanda. For a truly romantic dining experience, be sure to visit the Bluemoon restaurant, which offers signature cuisine exclusively to guests 18 and over. After dinner, stop by the ice cream parlor for a tasty dessert. This resort also offers a lobby bar, a sports bar, and a piano bar serving refreshing cocktails. Additionally, nightly entertainment include shows and live music provided at the theater, a nightclub, and a casino.

Each of the 974 spacious accommodations offer great amenities including a furnished balcony or terrace, a fully-equipped bathroom, a daily refreshed minibar, and room service available from 11 a.m. to 11 p.m. The rooms at the Ocean Riviera Paradise are spread across four different areas of the hotel, including the Daisy area for families with children, the Privilege section offering exclusive rooms and services, Eden area located near to the beach with swim-up rooms, and the El Beso area available to guests 18 and over.

Find more information about Ocean by H10 Hotels.

Learn more about Cancun.
HOTEL LOCATION
Situated in Riviera Maya, Ocean Riviera Paradise is just 40 minutes from the Cancun International Airport, 10 minutes from the shops and restaurants of Playa del Carmen, and 50 minutes from downtown Cancun.
Address:
Riviera Maya


MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (Ten minutes)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Five outdoor pools (1 children's pool).
Tennis
Number of Courts: 3
Outdoor Courts: 3
Water Sports on Site
Hobie Cats: Complimentary
Health Club / Spa
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This beachfront resort is divided in four buildings, each with four floors and is meant to please all tastes and ages. This property boasts four outdoor pools, the Despacio Spa Center, a fitness center, clubs for kids and teens, a sports area, meeting rooms, 12 bars, and a wide array of cuisine from delectable a la carte restaurants. Beach: This property features a white sand beach with beautiful ocean waters. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 974
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
DAISY JUNIOR SUITE
Ideal for families with children, this guestroom includes one king bed or two double beds, a sitting area with a sofa bed, and a private balcony or terrace. Room also features complimentary WiFi, a stocked minibar, and much more.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUITE SWIMUP
Spacious guestroom include one king bed, a private terrace with direct swim-up access and a fully-equipped bathroom. Privilege amenities include 24-hour room service, bu ler and concierge services, daily turndown service, and much more.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JUNIOR SUITE SWIMUP
Located near the beach, this guestroom includes one king bed or two double beds, a lounge area with a sofa bed, and a furnished terrace. Room also features a stocked minibar, complimentary WiFi, and more.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUITE ROOFTOP
Spacious guestroom includes one king bed, a private rooftop terrace with beautiful views, and a fully-equipped bathroom. Amenities include 24-hour room service, butler and concierge service, daily turndown service, a stocked minibar, and more. Adults only
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JUNIOR SUITE ROOFTOP
Located near the beach, this guestroom includes one king bed or two double beds, a lounge area with a sofa bed, and a private rooftop balcony with incredible views. Room also features a stocked minibar, free Wi-Fi and more. Adults only.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JUNIOR SUITE POOL VIEW
Eden Section. Features free Wi-Fi, living room with sofa bed, balcony or terrace (with table & chairs), bathroom with bathtub & shower and other bath amenities. Bedding: 1 queen or 2 full size beds. Pool View.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EL BESO JUNIOR SUITE
Exclusive to guests 18 and over, this guestroom includes one king bed, a furnished terace, and a fully-equipped bathroom. Room also features a stocked minibar, complimentary WiFi, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JUNIOR SUITE OCEAN VIEW
Eden Section. Features free Wi-Fi, living room with sofa bed, balcony or terrace (with table & chairs), bathroom with bathtub & shower and other bath amenities. Bedding: 1 queen or 2 full size beds. Ocean View.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EL BESO JUNIOR SUITE SWIM UP
Exclusive to guests 18 and over, this guestroom includes one king bed, a terrace and a fully-equipped bathroom. Room also includes complimentary WiFi, a stocked minibar,
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EL BESO JUNIOR SUITE ROOFTOP
El Beso adult section. Rooms with roof terrace, Jacuzzi ans spectacular views. This room has 2 levels: first level is a Junior Suite size room and second level is roof top with furniture & lounging chairs. 1 King bed and 1 sofa bed. Garden or Pool View.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN CONNECTING ROOM
Located near the beach, this connecting room offers a bedroom with two double beds, and a bedroom with one king bed. Each room features a fully-equipped bathroom, a stocked minibar.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JR SUITE ROOFTOP OCEAN VW
Located near the beach, this guestroom includes one king bed or two double beds, a lounge area with a sofa bed, and a private rooftop balcony with incredible views. Room also features a stocked minibar, free Wi-Fi and more. Adults only. Ocean View.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE MASTER SUITE
Master suite includes one king bed, a spacious, private terrace with a Jacuzzi, and an elegant bathroom. Privilege amenities include 24-hour room service, a minibar with premium drinks, concierge and butler service, and much more.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIORSUITE POOLVIEW
Spacious guestroom includes king bed, large terrace with Jacuzzi, a fully-equipped bathroom and living area with sofa bed. Privilege amenities include 24-hr room service, access to Privilege lounge, VIP amenities, personalized customer service. Pool View.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN MASTER SUITE
Master Suite includes a bedroom with a king bed, a lounge area, and a private terrace and a Jacuzzi. These rooms are located near the beach and also feature outstanding views, a fully-stocked minibar, and more. Adults only.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DAISY JUNIOR SUITE POOL VIEW
Daisy section. Ideal for families. Features a bedroom, balcony or terrace (with table & chairs), lounge with queen size sofa bed, bathroom with bathtub & shower and free Wi-Fi. Bedding: 1 queen or 2 full size beds. Pool View.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUITE
Spacious guestroom includes king bed, large terrace with Jacuzzi, a fully-equipped bathroom and living area with sofa bed. Privilege amenities include 24-hr room service, access to Privilege lounge, VIP amenities and personalized customer service.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN JUNIOR SUITE
Located near the beach, this guestroom includes one king bed or two double beds, a lounge area with a sofa bed, a fully-equipped bathroom, and a furnished terrace. This guestroom also include a stocked minibar, complimentary WiFi, and more.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE MASTER SUITE SWIMUP
Master suite includes one king bed, a spacious, private terrace with a Jacuzzi and direct swim-up access, and a fully-equipped bathroom. Privilege amenities include a minibar with premium drinks, 24-hour room service, and bulter service. Adults only.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
EDEN MASTER SUITE ROOFTOP
Rooftop Master Suite includes a bedroom with one king bed, a lounge area, a private balcony with outstanding sea views, and an outdoor Jacuzzi. Located near the beach, this suite also features a stocked minibar and more. Adults only.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Room service from 11am to 11pm.
DINING
Ocean Riviera Paradise features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Ocean Riviera Paradise:
Steak House - A la carte restaurant specializing in grilled meats.
Amaranto - Buffet-style restaurant serving international cuisine with show cooking, theme nights and more. Open for breakfast, lunch, and dinner.
Sakura Restaurant - Asian inspired a la carte restaurant with Teppanyaki grills. Open for dinner only.
Bluemoon - Signature cuisine served a la carte in a romantic setting. Only available for guests 18 and over. Open for dinner only.
Margarita - Extensive selection of Mexican dishes served a la carte.
Route 66 - A la carte restaurant boasting American favorites such as hamburgers, barbecue, and more.
La Locanda - Italian cuisine served a la carte with a wide variety of wines. Open for dinner only.
Pez Vela - Located on the beach, this restaurant features classic Caribbean cuisine.
Villa Marina - Located in the pool area, this buffet-style restaurant serves favorites and specialties from a number of countries. Open for breakfast, lunch, and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities and non-motorized watersports by the pool and beach, clubs for kids and teens, a sport area with a multipurpose court, and more.
Nightly Activities & Entertainment:
Theater with live entertainment, nightclub, bowling alley, casino access.
CHILDREN'S PROGRAMS
The Daisy Club for kids and the Teen Club for teens feature supervised entertainment with a playground, a bowling alley, a minidisco, a children's water park, and more.
Applicable Ages: 4-17

Children's Facilities
PlayGround
Game Room
Children's Pool

TripAdvisor Web Reviews
Based on 4000reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
great resort,
elena l, Parma, Ohio
Wed Apr 25 03:34:51 EDT 2018
Just return from this beautiful resort and already miss it.Please don't listen to any negative reviews only people who like to complain will say something negative. I travel 3-4 times a year to a different resorts i seen it all, but this resort is clean stuff is very nice , food is excellent drinks can be improve to international brand, there is a food kiosk on every corner . restaurant have air condition which is a big plus .i walk everywhere u can use electric cart which is run always . nice lobby u can relax in the evening and listen music coffee shop i enjoy so much. pizza is the best right on the beach . Don't think twice to go there and enjoy yourself. will defiantly go back!!!!!!!!!!

Good resort
mike p, Ohio
Tue Apr 24 17:41:16 EDT 2018
This was my 1st time at O.R.P. Overall I liked it. Not great but good. The rooms are very nice and big. We stayed at the Eden section. Humidity is a big issue with the rooms. Everything is wet in the room, I mean everything. And this was in April. I cant imagine what it would be like in summer. Friends of ours stayed at the same time as us in the Privilege area. Their room had a de-humidifier and it was night and day difference. Their room was comfy and dry. The pools were very nice. The breakfast and lunch was good. The dinners were hit or miss and the menus very small for dinner. More variety and quality for dinner would be better. The entertainment at night was ok, nothing too special. However the fire dance on Monday night was great. The staff was very friendly and helpful. But the towel service for the pool/beach needs a better method or system. Can only get towels from 8am to 5pm. Guests should be able to get towels any time they want. Maid service was spotty. Only brought us new soap and toiletries 1 time in our 7 day stay. Seems like they made the bed, emptied the trash and left new towels and that was it. Not a huge deal, but should be better. The beach was nice but small. There are a lot of lounge chairs at the beach and pool, this was great. Also the umbrella huts at the beach were a savior and provided some shade. Overall this was a nice place, but not great or as much as I expected. I would not stay here again unless they can arrange for a de-humidifier in the room. It is smaller than other resorts in the area so it is easier to get around which is a plus.

Thanks to Alejandra
MarcioHapple, Ladenburg, Germany
Tue Apr 24 11:01:28 EDT 2018
Hotel was great and also the whole holidays! At the end when we checked out we forgot our camera in the lobby. After a long story with different people that was no in charge or unable to solve our issues Alejandra appeared and solved it! This is my very special thank you to you Alejandra, people like you makes our world better. I really appreciate you personal efforts to help us to solve our issue. At the end you saved all our very good experience in our Mexico trip. My recommendation to the management of Ocean Rivieira Hotel Cancun, you should find this talents like Alejandra (Guest Service Desk) and develop they are the base for a successful and customer oriented Hotel business. Thanks a lot Marcio

Excellent hotel!
SHADIA S,
Tue Apr 24 10:03:46 EDT 2018
I stayed with my friends at this hotel and it is fantastic! The food and the service is excellent. Specially Monica from the restaurant treated us incredibly!! The rooms are very nice and clean. I have stayed in different all inclusive hotels at the Riviera and honestly this is by far the best one!! Highly recommend!

Nice place
Dennis S,
Tue Apr 24 09:31:51 EDT 2018
Good hotel; I thought that all of the restaurants were really good except for the Mexican place (I had the burrito) it was sort of bland. Mike's is great for a coffee and the deserts were Devine; one small complaint was that for a coffee and sandwich shop they don't have any condiments (weird)... We were privilege but I'm not sure why I paid for it because there were non-privlede people in the privilege pool. Also there was the exact same booze in all the pools including the privilege pool. I was really annoyed only once and that was because the wouldn't allow me to take some pizza out of the beach restaurant to the pool even though people were doing it all day long. I was the only person the stopped, and that really bothered me; although the pizza was not great anyway; no sauce at all!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe