Puerto Vallarta/Riviera Nayarit

Occidental Grand Nuevo Vallarta

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All Inclusive    

The upscale Occidental Grand Nuevo Vallarta Resort is located on the Bahia de Banderas, one of the most beautiful stretches of beach in Riviera Nayarit. This all-inclusive resort is just minutes from the Riviera Nayarit shopping center and the best stores and restaurants in the city.

Recently upgraded facilities include a brand new patio area surrounding the pools for guests to soak up sun, as well as a new fitness center and new Las Olas pool bar. Guests will enjoy exclusive services including butler service in the adult pool, continental breakfast in the Lounge, concierge service in the lobby, and more.

Occidental Grand Nuevo Vallarta Resort has four restaurants (one for Royal Club guests only) with unlimited reservations that offer the best in local and international cuisine, and three bars featuring tropical libations. Partake in a host of non-motorized watersports, including windsurfing, sailing, and kayaking, along with daily poolside activities. At night, don't miss the live entertainment and staff shows.

For the ultimate in luxury and service, upgrade to the Royal Club and enjoy exclusive amenities including a private restaurant and bar, 24-hour room service, concierge service, and free internet kiosks.

Trip Advisor Certificate of Excellence, 2014

Exceptional Values!
Honeymooners: Fruit platter, bottle of sparkling wine, continental breakfast in bed once per stay, and 10% discount on spa treatments (min. 3 night stay; restrictions apply).
Family: 1st Child (12 & under) is free when sharing room with 1 or more paying adults (valid 5/1-6/30; 9/1-12/22/16)

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Nayarit.
The resort is located in Nuevo Vallarta, 7.5 miles north of Puerto Vallarta Airport and 12.5 miles from downtown.

Local Phone: 011-52-322-226-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52-297-0082
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Across the street.)
Number of Pools: 2
Outdoor Pools: 2     
There is the main swimming pool for adults and an additional pool for children.
Los Flamingos - 15 minute taxi ride.
Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of Puerto Vallarta. It is a very rough course with seasonal winds and many water traps.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Shuffle Board.
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
The Occidental is a modern seven-story resort with a distinctive Mexican flavor and 292 individually-controlled air-conditioned rooms. This All-Inclusive beachfront resort is the perfect setting for colorful days and romantic sunsets. Unlimited restaurant reservations, fresh fruit and ice cream twice a day at the pool, 24-hour concierge, continental breakfast at the Louge, turn down service, waiter service at the beach and adult pool, and valet parking. Beach: The hotel is on one of the best and most beautiful stretches of beach in Nuevo Vallarta. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 294
Year Opened: 1992 Credit Cards: Visa, Master Card
Springbreak Policy: Must be 18yrs and a deposit is required. This resort is a non-smoking hotel - smoking is prohibited in public areas and rooms.
Spacious guestroom features one king size bed or two double beds, ocean views, and upgraded amenities. Enjoy Royal Club luxuries including concierge service, and private lounge, beach area, and restaurant access.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, an intimate sitting area, and beautiful ocean views. Room also includes a private bathroom with a shower, an electronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, modern decor, and an intimate sitting area. Room also features a private bathroom with a shower, an eletronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Deluxe guestroom includes one king bed or two double beds, and stunning ocean views. Room also features exclusive daytime concierge access, upgraded amenities, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Romantic guestroom iocated on one of the first five floors includes one king bed and remarkable ocean views. Room also features a minibar, special services, and upgraded romantic amenities, such as breakfast in bed, a couples massage, and much more.
1 King Bed Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe

Cribs are available on request.
Additional charge for internet.
Occidental Grand Nuevo Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 4 Restaurants at Occidental Grand Nuevo Vallarta:
Topacio - Open air buffet operating three times a day, casual dress (no swimsuits).
Snack Bar - Open daily from 12 noon to 4pm and 11pm to 1:30am.
El Caruso Restaurant - An Italian a la carte restaurant, four seatings are available. Children under six are not permitted. Men are required to wear dress shirts and long pants. Guest can use one per stay. Reservations need to made one day in advance from 10am-12 noon.
La Troje - A Mexican a la carte restaurant, two seatings at 6:30 pm and 8:30 pm, guests can use once per stay. Reservations need to made one day in advance from 10am to 12 noon.
Daily Activities & Entertainment:
Full Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Shows, Nightly Entertainment.
The Kids Club is available from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m. offering an array of activities designed especially for children.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Mini disco from 8:00 p.m. to 8:30 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
384 Recommend
384 past Apple Vacationers would recommend Occidental Grand Nuevo Vallarta to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2391reviews
What to expect

TripAdvisor Traveller Reviews
Sun Oct 23 08:45:59 EDT 2016
Visited this resort for yearly vacation and loved every minute of it. Special shout-out to Eric in the dining room, Salvador our taxi driver and Alfredo the poolside bartender! All of those gentlemen were absolutely excellent. If you're thinking about a resort to visit, visit this one and ask for these guys. You will not be disappointed.

It's an Occidental, but in need of some love
SNDePetris, Idyllwild, California
Sat Oct 22 22:06:54 EDT 2016
I would love to give this resort a 4 or 5 bubble review but so much conspires against that. This property is in need of some love and capital expenditure. Hopefully the purchase of the Occidental brand by Barcelo hotels will eventually provide it. We stayed for 6 nights in early October, slow season for Vallarta. Yes, there was some renovation taking place but nothing that would be considered our of the ordinary. I will start by saying that the reviews that mention the location and service are spot on. The beach was easily accesswd and we have nothing but great things to say about our service team members on the Royal Club level and elsewhere around the property...kudos to Rodolpho, Ricardo, Guadalupe, Rafael, Carlos and others for providing the best in hospitality. The staff at the Occidental Grand is the true gem. Sadly its also makes the lacking in other areas much more prominent. The WIFI, well it sucks, there's no way around it so if you have to do any work while enjoying your vacation, good luck. We spent hours doing simple tasks that should have taken a short amount of time. While not everyone will need to work on vacation, we are small hoteliers and sometimes need to be in contact with our businesses,the WiFi connection makes that near impossible. The attention to detail is lacking, from the clock in the Royal Lounge which is constantly stuck on 10:30 to the bedside clocks that were constantly incorrect. At one point I asked a lady at the cocierge desk at the Royal level about something, when she moved the laptop the data cable came unplugged, I noticed that it was being held in place by electrical tape. Being nosey I asked about it, to which she stated that they had asked about a replacement 2 months ago and were still waiting, I mean come on, it's a $4 dollar cable that can be bought at Wal-mart, why should the staff have to put up with defective items that can be so easily fixed. The hard and soft goods are in desperate need of refreshing. 2 of the 4 chairs at the dinette set in our room, 741, were broken. The mattress was heavily stained, don't go looking for a mattress encasement either, you will be disappointed. My last annoyance was that on the very last night of my stay there was a a wedding. I'm not one to begrudge anyone a celebration but the wedding seemed to affect all aspects of the resort. All of the good chefs were taken off their standard lines to help so if you were having dinner in the Royal Club that night you were screwed. We ended up sending back 3 items for temperature issues. It was obvious that the replacement chef was not up to speed on timing. Once the party started for the wedding everyone was invited even if you didn't want to be...the music was so loud you couldn't really rest and it went on until 1am, the bass was so extreme that even though we were on the opposite end of the resort, we could feel the bed pulse. I really, really wanted to have an excellent stay at the Occidental Grand Nuevo Vallarta, instead it was underwhelming and disappointing. I do hope that the management realizes the value they have in their staff, its seemed to be the only the thing the resort has going for it.

Employees and Location make this a good place.
CoCoDum89, Gretna, Nebraska
Wed Oct 19 08:32:35 EDT 2016
Stayed for our Anniversary for 4 Days October 14-17. We have been to many All Inclusive Resorts in Mexico, but mostly on the Gulf side. There are only two ala carte restaurants to choose from and one buffet. Food was okay and we are not picky, but mostly ended up eating at the pasta station at the buffet for lunch and dinner. Most people agreed with us that food was probably better in buffet area. They have some great employees here! Alfredo and Jesus at the pool bar and the server Angeles were awesome! Kept the drinks coming and made whatever you asked for. Carlos at the bell desk was also very helpful and informative. Nice beach and you can walk along it for miles. Plenty of spots to sit around the pool and at the beach, but it was a slower time of year. Adult pool is closed for construction as they are making a swim up bar area. That was a bummer for us, but their wasn't a lot of children at the resort right now. It will be nice in the future. It is very close to walk to Supermarket/Mall or Casino and also is not too far from the airport. (15 min) You can easily take a taxi to get around and it is fairly cheap to go into Puerto Vallarta or on an excursion. Had a great time here though and would possibly go back in the future if only staying for a short time. (Long weekend like us) If you stayed for a longer period of time you would probably want to get off the resort for an excursion or other dining options just for something different. No disco or music later into the evening other than the nice shows they offer at around 9 pm CST. A lot of people sit in the lounge bar area after the shows and that is nice for socializing. Hard Rock is right next door and you can see their fireworks and hear their music if you really wanted some later night activities. Might just be because it is a slow time of year and not packed with guests. This would be a nice place for a family because it is smaller and has options in the buffet for the kids and also has a kids activity club and a kids pool. The children that were there seemed to be having a great time. Only the ground floors have a cement patio with a table and 2 chairs. They possibly might have some balconies up in the Royal Club area for more money or maybe in the nicer suites. Would love to see balconies on ALL rooms!

One of the best!
Christy P,
Tue Oct 18 12:33:36 EDT 2016
While there are many all inclusives to stay at in Nuevo Vallarta my friends and I picked Occidental because of the high quality in atmosphere and the staff was excellent. It was very relaxing and from the massages to the food it was perfect. We took a five day girl trip and could not have been happier with our choice. We have been several times to Mexico but liked it here the most. You can do it all...or do nothing. Right on the beach so no worries about traveling anywhere. Try it out!

Great Service
smileemeeh, Los Angeles, California
Tue Oct 18 11:11:18 EDT 2016
A little out of the way from Puerto Vallarta itself but manageable. We got the package of all-inclusive via Costco $460 for 3 night, pretty good price. Checked in early and they were able to accommodate us even Giving us a terrace room son our room was not ready. All the staff were so nice and welcoming- no complaints. Facility itself is a little dates, out terrace did not lock, we didn't complain since we just kept going in and out of it during our stay.

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