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Puerto Vallarta/Riviera Nayarit

Occidental Grand Nuevo Vallarta


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All Inclusive    

The upscale Occidental Grand Nuevo Vallarta Resort is located on the Bahia de Banderas, one of the most beautiful stretches of beach in Riviera Nayarit. This all-inclusive resort is just minutes from the Riviera Nayarit shopping center and the best stores and restaurants in the city.

Recently upgraded facilities include a brand new patio area surrounding the pools for guests to soak up sun, as well as a new fitness center and new Las Olas pool bar. Guests will enjoy exclusive services including butler service in the adult pool, continental breakfast in the Lounge, concierge service in the lobby, and more.

Occidental Grand Nuevo Vallarta Resort has four restaurants (one for Royal Club guests only) with unlimited reservations that offer the best in local and international cuisine, and three bars featuring tropical libations. Partake in a host of non-motorized watersports, including windsurfing, sailing, and kayaking, along with daily poolside activities. At night, don't miss the live entertainment and staff shows.

For the ultimate in luxury and service, upgrade to the Royal Club and enjoy exclusive amenities including a private restaurant and bar, 24-hour room service, concierge service, and free internet kiosks.


Trip Advisor Certificate of Excellence, 2014

Exceptional Values!
Honeymooners: Fruit platter, bottle of sparkling wine, continental breakfast in bed once per stay, and 10% discount on spa treatments (min. 3 night stay; restrictions apply).
Family: 1st Child (12 & under) is free when sharing room with 1 or more paying adults (valid 5/1-6/30; 9/1-12/22/16)

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Nayarit.
HOTEL LOCATION
The resort is located in Nuevo Vallarta, 7.5 miles north of Puerto Vallarta Airport and 12.5 miles from downtown.
Address: PASEO DE LOS COCOTEROS NO.18
NUEVO VALLARTA
NAY

MX
Local Phone: 011-52-322-226-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52-297-0082
HOTEL FACILITIES
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (Across the street.)
Pools
Number of Pools: 2
Outdoor Pools: 2     
There is the main swimming pool for adults and an additional pool for children.
Golf: NEARBY
Los Flamingos - 15 minute taxi ride.
Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of Puerto Vallarta. It is a very rough course with seasonal winds and many water traps.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Shuffle Board.
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
HOTEL DETAILS
The Occidental is a modern seven-story resort with a distinctive Mexican flavor and 292 individually-controlled air-conditioned rooms. This All-Inclusive beachfront resort is the perfect setting for colorful days and romantic sunsets. Unlimited restaurant reservations, fresh fruit and ice cream twice a day at the pool, 24-hour concierge, continental breakfast at the Louge, turn down service, waiter service at the beach and adult pool, and valet parking. Beach: The hotel is on one of the best and most beautiful stretches of beach in Nuevo Vallarta. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 294
Year Opened: 1992 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Springbreak Policy: Must be 18yrs and a deposit is required. This resort is a non-smoking hotel - smoking is prohibited in public areas and rooms.
ROOM TYPES
DELUXE OCEAN VIEW
Guestroom includes one king bed or two double beds, an intimate sitting area, and beautiful ocean views. Room also includes a private bathroom with a shower, an electronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DELUXE RUN OF HOUSE
Guestroom includes one king bed or two double beds, modern decor, and an intimate sitting area. Room also features a private bathroom with a shower, an eletronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DELUXE OCEAN VIEW CONCIERGE
Deluxe guestroom includes one king bed or two double beds, and stunning ocean views. Room also features exclusive daytime concierge access, upgraded amenities, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROMANCE
Romantic guestroom iocated on one of the first five floors includes one king bed and remarkable ocean views. Room also features a minibar, special services, and upgraded romantic amenities, such as breakfast in bed, a couples massage, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
ROYAL CLUB LUXURY
Spacious guestroom features one king size bed or two double beds, ocean views, and upgraded amenities. Enjoy Royal Club luxuries including concierge service, and private lounge, beach area, and restaurant access.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite

OTHER INFO
Cribs are available on request.
Additional charge for internet.
DINING
Occidental Grand Nuevo Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 4 Restaurants at Occidental Grand Nuevo Vallarta:
Topacio - Open air buffet operating three times a day, casual dress (no swimsuits).
Snack Bar - Open daily from 12 noon to 4pm and 11pm to 1:30am.
El Caruso Restaurant - An Italian a la carte restaurant, four seatings are available. Children under six are not permitted. Men are required to wear dress shirts and long pants. Guest can use one per stay. Reservations need to made one day in advance from 10am-12 noon.
La Troje - A Mexican a la carte restaurant, two seatings at 6:30 pm and 8:30 pm, guests can use once per stay. Reservations need to made one day in advance from 10am to 12 noon.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Full Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Shows, Nightly Entertainment.
CHILDREN'S PROGRAMS
The Kids Club is available from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m. offering an array of activities designed especially for children.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Game Room
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Mini disco from 8:00 p.m. to 8:30 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
384 Recommend
384 past Apple Vacationers would recommend Occidental Grand Nuevo Vallarta to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2141 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Very good, friendly, professional staff is the highlight.
waynesworld2016, Vancouver, Canada
Thu May 19 15:22:07 EDT 2016
Spotless, well operated hotel with amazing staff. Kudos to our 'Top staff picks'; Gabriela (hostess-buffet), Jose at front desk and Luis (waiter-buffet) and Carlos (Bell Boy). Though 'all' staff we encountered were friendly, professional and very helpful and made the stay a pleasure. Rooms are nice,clean but found many views limited. We opted for immediate upgrade to suite with private veranda and it was most impressive. Food is great and drinks fine. Pool very nice but opted for adult pool as many kids (including diapered babies**!!) in other pool. Location is fine though rather quiet and a bit of a haul for those planning frequent excursions to downtown PV or selected tourist activities. (no hotel shuttle bus!) More>

Had such a great time
Larisa T,
Thu May 19 10:00:19 EDT 2016
We just came back from one week at the Occidental and I am so glad we booked exactly this resort. First of all I have to say that the staff are incredibly nice and attentive. Every single person is smiling, friendly and helping you enjoy your vacation even more. The resort is spotless - the rooms, the facilities, the grounds, everything was clean and easy to enjoy. We spent most of our time on the beach, lounging in the chairs and playing in the waves. Free kayaking and stand up paddling every day (thanks for all help getting us past the waves, Victor!), boogie boarding and great staff brining us drinks all the time. I read about the lack of palapas in the comments and was a bit worried, but we never once had trouble finding shade on the beach and lying underneath the palm trees was so relaxing. Most other couples spent their time in the adult pool so we really felt like we had the beach to ourselves. And by the way the beach is wonderful! There is also a nice gym and a tennis court - we took advantage of both. The Mexican restaurant is very tasty - you can go there for lunch time when it works as a snack area. The food is same level quality as the evening a la carte, but you don't have to book anything - just walk in, sit by the beach and enjoy local dishes. We always felt like something was happening, the entertainment staff was engaging people and doing fun things. We did some dance lessons to shake off the margaritas - just great! I've been to several all inclusives before and this resort was the smallest I've been to, but we loved it - you can have all the privacy with all the fun. Also - big thank you to the staff for helping organize our anniversary surprise, it was very lovely. I would give two points of improvement to the concierge: 1. My boyfriend had to make an important work call in the morning and the WIFI did not work at all. In general the WIFI at the hotel is not very good, but as you are there to vacation, for us it wasn't that big of a deal. Still, when it's a business call, it would have been nice of the staff to try and find a solution for him but the front desk just said "nope, sorry, if it doesn't work, it doesn't work". That made his morning very frustrating. 2. There should be a disco! We really wanted to dance somewhere in the evening to some latin music and top 40, but the only thing open late is the lounge bar where most people would be staring into their phone because that's the only place they got WIFI. Overall I'd say, if you love a great beach, positive people around you and want to relax while also having a lot of options of being active, this resort is great. I hope we can come back! More>

Great small resort with excellent activities
jenalberta, Alberta, Canada
Thu May 19 08:23:39 EDT 2016
I went with my mother and we both would go back again! It was very clean and the staff was excellent. The entertainment is the best part. They have aquasize at 12, water polo at 2, dancing lessons at 3 and a crazy game at 4. Then, great theatre each night. The Mexican fiesta night was very well done with professional dancers and traditional games. The food was mostly good at the buffet. The snack bar was always fresh and available when the buffet wasn't open. The special Italian restaurant served some of the best pasta i've ever had! Downsides: sewage odor in the bathroom. And, one of the servers on the last day was pushy and trying to chat me up to go on a tour with him. I imagine this was something he wasn't supposed to do. He wasn't a regular server around the kids pool so only had to deal with him for one day. Great resort and I'll be back in the winter!!! More>

A Solid Choice
seekg, Guadalajara, Mexico
Wed May 18 14:31:30 EDT 2016
This resort is a solid choice for an enjoyable trip to Nuevo Vallarta. Although it is not as big as some of the other all inclusives in the area it has a lot of positive qualities. The activity staff at the family pool were friendly and always had something fun going on. The family pool could be bigger. The quiet May weekend we were there it was big enough but I think if the resort was full it could get crowded. There is also a wading pool and a large adult pool with a hot tub. All the pools and the beach had plenty of lounge chairs. The beach was great. The sand was smooth and clean. The beach had a gentle decline so my kids could boogie board very safely. The resort has boogie boards, paddle boards and kayaks for no additional cost. The water can be kind of murky depending on the time of year. The resort also has a life guard on duty during the day. The food at the buffet was fine. Nothing to rave about but also lots of choices of both hot and cold foods. Erik and Lupe in the buffet were great serves. They remembered our names and what we liked to drink. They buffet offers mimosas in the morning and sparkling wine at night. The food at the Mexican specialty restaurant was very good. The drinks at the resort are made with name brand alcohol and you can ask for specific types. The staff are also happy to make your cocktail a double! My children were treated kindly by all the staff and they loved the smoothies that the bartenders made for them! The front desk staff were very helpful. They kindly helped make sure that all of my "My Barcelo Intense" benefits were accommodated. We even got to look at and choose between two different rooms for our "My Barcelo" upgrade! We never did get our welcome gift and it took about 20 hours for me to get the "free wifi" code but neither of these things really mattered much to us. If you are a "My Barcelo" member read the fine print of your benefits and don't be afraid to ask for them. The front desk were kind and accommodating when we did ask about our benefits. Be aware that our friends payed for an "ocean view" and ended up looking through a palm tree. We were shown an ocean view room with a terrace and the view was also obstructed by a palm tree and the terrace was barely big enough for two tiny chairs. We opted for a first floor walkout and it was great! The rooms are tiny but they are clean and the beds are comfortable but only doubles not queens. We spent all our waking time outside so it didn't matter to us but if you are imagining a big room you will be disappointedThe AC in our room worked great but the room did have a musty smell which unfortunately is often common in tropical climates. It didn't bother us once we were in the room, only when we first walked in. My two friends both had massages in the spa and really liked them. We have stayed at some very nice and very expensive all inclusive resorts and that is not what you are getting here. You are getting a clean hotel with friendly, accommodating staff, good food, name brand alcohol and a lovely beach. We paid about $50 per person per night for our family of 4 and we felt we got plenty for our money! We will return in the future. More>

5/7-5/14
Synora D,
Wed May 18 04:19:51 EDT 2016
I have mix emotions about my visit. Each year me and the dude take a yearly vacation and Mexico was the destination that we choose. I plan our vacation a year out. So when I picked Occidental I had read all the reviews and also looked at the pictures. I can say that the pictures were spot on. When we got there check in was pain less. I booked a deluxe ocean view. The room we got was room 619. By NO means this was NOT a ocean view. In order to see the ocean we had to break our neck and try to see pass a wall. I went to the front desk and asked for a different room. The next day we were moved to room 635. This room had a deluxe ocean view. It was WONDERFUL. The bed was VERY hard. It wasn't until this couple told us to ask for a mattress pad. That made the difference. Ask for a pad when you check in. Your body will thank you. The food wasn't what I expected. As a matter of fact the food was horrible. We ate off resort pretty much the whole stay. It's a quite resort so if you are looking for live action I suggest staying close to downtown. Would I come back....Only if they change the food line up and the tv situation. There were only 4 us channels. And if you buy the Internet to stream...it's not worth it. More>



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