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Oasis Palm


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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgrade (based on availability, min. 5 night stay).
Family: Two kids ages 12 and under stay, play, and eat free. Families of five may share the minimum room category with existing bedding (two adults and up to three children ages 12 and under).

Oasis Palm offers family friendly fun in a fantastic location. This all-inclusive resort is located at the north entrance to Cancun's hotel zone and sits on a picturesque white-sand beach.

Oasis Palm features exciting amenities, activities for all ages, and exceptional cuisine. Work up a sweat in the gym or relax your body and soul at the spa. Splash in the spectacular free-form pool or play in the Caribbean sand. Young guests will enjoy the kids' club, which features a pool, restaurant, overnight camp, amphitheater, and activity rooms. Oasis Palm offers six restaurants and eight bars.

Take in splendid views of the Caribbean Sea or Nichupte Lagoon from one of 470 rooms that reflect a modern Mexican style. Great memories are waiting to be made at Oasis Palm.

Find more information about Oasis Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
This resorts spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach. Downtown is 4 km away.
Address: ZONA HOTELERA
CANCUN
QR

MX
Local Phone: 998-848-8600
Toll Free Phone: 1-800-44-OASIS
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 1
Outdoor Pools: 1     
Features swimming pool with a view of the Caribbean Sea.
Golf: NEARBY
Grand Oasis Cancun
Par 3 Executive 9 hole golf course.
Holes: 9
Green Fees: Fee Required`
Cart Fee: Complimentayr
Club Rental Fees: $15
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Rooms are located within the main pyramid structure and offer a splendid view of the sunset over Nichumpe Lagoon and the Caribbean ocean. The Oasis Palm is a family-friendly All-Inclusive style resort. At the Oasis Palm, we allow 3 children and 2 adults in a room. The reosrt offers connecting rooms wit specially designed rooms for kids. Exciting Kid's club with great activities. Beach: Set along nearly 200 meters (650ft) of powdery white sand in Cancun's Hotel Zone and because the sea is shallow at this end of the island just more four feet deep and calm, extremely kid friendly. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 470
Year Opened: 1981 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Wireless internet use fee $20 per 24 hours period. Public areas have limited use. In-room safe deposit box fee $5 per day. All rooms do not have a balcony or terrace.
ROOM TYPES
STANDARD ROOM
Rooms are located throughout the two bulidings of Oasis Palm and provide a variety of views from limited ocean-view to sunset views of the lagoon. One king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
OCEANVIEW ROOM
Rooms are located throughout the two buildings of Oasis Palm and offer a splendid view of the Caribbean Sea. Private bath with one king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Rooms are located within the main pyramid structure and allow a splendid view of the Caribbean Sea. Two connecting rooms with one designed with kids in mind. One king or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Safe deposit box $3.50 per day.
All rooms do not have a balcony or terrace.
DINING
Oasis Palm features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Palm:
Sushi Bar - Mexican suchi fusion. Open for lunch.
Isla Mujeres - Snacks. Open only for lunch.
La Cantina - Mexican gourmet restaurant.
La Bamba - Veracruz seafood. Open for lunch and dinner. Reservations required.
Xtabentun - Buffet and Yucatan Corner. Serves international and Mexican cuisine. Open for breakfast, lunch and dinner.
Dols Lunas - A la carte restaurant featuring pizza and Italian cuisine. Open for breakfast, lunch and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Fitness Center, Non-Motorized Water Sports, 9-Hole Golf Course (near-by), Kid's Club, Cooking Lessons, Game Areas.
Nightly Activities & Entertainment:
Dinner & Entertainment Shows, Mexican Culture & Folklore, Disco, Cantina Bar, Evening Shows, Beach Parties
CHILDREN'S PROGRAMS
Cooking Lessons, Disco, Movies, Game Areas (Wii ans Xbox), Overnight Club, Pool/Slide, Playground Activity Classes.
Applicable Ages: 4 to 15 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: 24- Hour notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
123 Recommend
123 past Apple Vacationers would recommend Oasis Palm to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2127 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Will not return to this resort.
Chris A,
Thu Feb 04 09:08:11 EST 2016
Upon check in we were told we were upgraded to the 5 star Oasis Grand Cancun which appeared to be a great start to your vacation. Then it was explained to us that we could only use specific restaurants and bars on the other side of the resort. Our travel agent said we would have full use of all the Oasis facilities at 3 hotels which was a lie. Then from the first day you are bombarded with people asking if you received your free gift for sitting 10 minutes for a presentation which ended up closer to 2 hours and then them getting mad at you for not buying a 36 yr vacation package they were pushing! Got through that and spent sometime relaxing at the very nice Pool and beach area to find out that the drinks were very, very watered down (16 rum and cokes and I should have felt something (The wine was the only thing that even came close to feeling like I had a drink as it was not able to be watered)) Food was up and down as there were some questionable dishes that left us feeling pretty ill for a couple days. Rooms were clean and staff was very friendly. Also very family oriented resort so nightlife was pretty much off the resort to have fun in the evenings. There was a lot of issues with the broom closet sized elevators that left us taking the stairs most of the time as well. Also wifi was all paid for unless you were in the lobby and room safe that should be included cost me an extra $70 for the week. So you may think you're getting a deal but you are paying for it elsewhere! More>

Horrible
Bruce_H29461, Montreal, Canada
Mon Feb 01 09:39:41 EST 2016
If I could give minus stars here, I would. I decided to have a little fun here, I used the alphabet. Yes, I took a little liberty with X, hard to find words for that one, lol. Overall, you get what you pay for. Down for march break and don't care, this is the place for you. I am returning to the area for the 3rd time in as many years. Staying at the Don Pablo this time, will review that later. Area - Abominable Bar - Bummer Cleanliness - Commendable Downtown - Disgusting Elevator - Eliminated Fun - Frightening Groups - Gross Hotel - Hell Immaculate - Impossible Journeys - Jokes Kukulcan - Killer Lines - Long Meals - Mediocre Night Life - Nil Occupancy - Overcrowded People - Polite Quiet - Queasy Restful - Ridiculous Sun - Sensational Travel - Tribulation Umbrellas - Uncertain Vacation - Vile Worthwhile - Worthless Xcited - Xhausted Young - Yelling Zzzzzzz's - Zip More>

Average
Denise M, Hull, Massachusetts
Thu Jan 28 09:21:36 EST 2016
Room was clean, staff was nice. Food was not that good but you can pay extra and eat on the other restaurants on the resort. Drinks were mixed with water, no alcohol on it. Good spa and massages. I would give a 3 stars for this resort. More>

Not suitable for guest from U.K OR IRELAND
lizzie moore m,
Thu Jan 28 06:37:02 EST 2016
We booked our Hoilday through the Hoilday Place for my husband 65th birthday The hotel was ok if you came from South America It does not cater for guest from U.K OR IRELAND The hotel staff were excellent We paid a upgrade for a room with a balcony £240 None of the room have tea or coffee facilities or fridge The two inside bars serve your drinks in small plastic glass i can understand the need for this outside not inside so the cocktail where not very nice in this type of glass I would not recommend this hotel to any of my family or friends also wifi was £5per day or £20 for five days More>

Kids Holiday!
Michelle C, Niagara Falls
Wed Jan 27 14:20:23 EST 2016
Was an interesting experience. I feel this hotel was badly represented by Sunwing. It was adverrtized that this Hotel has 15 restaurants. When booked through Sunwing there was no metion the color of wrist band or room difference. When we arrived we received orange wristbands for our room, and were given a list of the restaurants included in our package. out of the 15, we were only able to eat at 8 restaurants , 1 of wihich is a breakfas buffet only open till 10. 1 Lunch buffet, 2 dinner Buffets and 3 al la cart. We could only eat as 2, because the 3rd does not allow children. When trying to book the a la cart, both times we werer given a 9pm dinner, which was no good for the kids. We ate buffet, breakfast, lunch & Dinner for a week. When going to either buffet, no matter what time be prepared to wait in a 20-30 minute line to get in. Again with small children this was fustrating. I feel the restaurant services are poorly managed, and could flo more smoothly. The buffet food was good, and had alot to keep everyone happy. The juice was horrible, like drinking Tang. I would have thought they would have fresh juice. The milk is powdered milk and is warm. There are no cofee makers in the room. If you want a cofee in the am you have to go to the buffet restaurant and be prepared to stand in line to get a coffee. The bars that serve coffee dont open till 10am. We sent the kids down in the am with our travel mugs and they were refused to fill them up, unless we were sitting in the restaurant eating. There are no fridges in the room. Again as a diabetic a bit of a problem. This was not something I considered to look into, I have never been anywhere, there wasent a fridge. Conceierge however will hold your medicine, a scary option. I packed my insulin on ice in our sink. There was no stocked bar in our room, which was advertized. Our room which was 121, I would rate as a 2 star. Very basic & plain.The resort barely has any rooms with balconies, another bizarre thing for down south. When booking make sure to figure that one out. The in-room safe will cost you $7.US a day. Wifi, will cost you as well. I felt very nickeled & dimed here. What made up for this,, The kids club was great. There is no waterpark on site, another confusing marketing ploy and incorrect pictures. There is how ever a kids floating trampoline and iceberg in the section of the main pool that is designated for kids. The waterpark looking pictures come from Wet & Wild a Waterpark about a 35 min bus ride. The kids club that we didnt find for two days is amazing, they also have a small pool wiyh a slide running into it. They have planned activities all day. My kids had a ball. The waiters & waitresses are wonderful and do a great job with what they have. Fransisco was amazing with our kids. We took the bus and went all over. For the four of us to go anywhere one way was 42 paseos. basically $1. per person. We did the Pirate Ship Diner cruise, this is well worth the money and a ton of fun. We went to Wet & Wild, it was included in our package, there ws no transportaion that anyone was aware of? so we took the bus. Our tickets were all inclusive, with food & drinks, which was great. If you are a swimmer, this is not the place for you. The beach area is small. The deepest it gets is to the waist in the roped off swimable area. Again this was a great safety feature with kids. If you want a great spot, be there early. All in all this was a good vacation. I would rank this as a glorified Holiday Inn. If the restaurant lines get sorted out, its somewhere I would consider going back too. The resort is small, which was nice, and again great for the kids to navigate, you could see them from the chairs if they were in the pool or at the beach. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating