Oasis Palm

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All Inclusive    

Exceptional Values!
Honeymoon: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, mininum 5 night stay).
Family: Two kids 12 & under Stay, Play, and Eat Free.

Family of Five: Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).

Oasis Palm offers family friendly fun in a fantastic location. This all-inclusive resort is located at the north entrance to Cancun's hotel zone and sits on a picturesque white-sand beach.

Oasis Palm features exciting amenities, activities for all ages, and exceptional cuisine. Work up a sweat in the gym or relax your body and soul at the spa. Splash in the spectacular free-form pool or play in the Caribbean sand. Young guests will enjoy the kids' club, which features a pool, restaurant, overnight camp, amphitheater, and activity rooms. Oasis Palm offers six restaurants and eight bars.

Take in splendid views of the Caribbean Sea or Nichupte Lagoon from one of 470 rooms that reflect a modern Mexican style. Great memories are waiting to be made at Oasis Palm.

Find more information about Oasis Hotels & Resorts.

Learn more about Cancun.
This resorts spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach. Downtown is 4 km away.

Local Phone: 998-848-8600
Toll Free Phone: 1-800-44-OASIS
Fax: 610-359-6625
Barber / Beauty Salon
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 1
Outdoor Pools: 1     
Features swimming pool with a view of the Caribbean Sea.
Grand Oasis Cancun
Par 3 Executive 9 hole golf course.
Holes: 9
Green Fees: Fee Required`
Cart Fee: Complimentayr
Club Rental Fees: $15
Lessons Available
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Rooms are located within the main pyramid structure and offer a splendid view of the sunset over Nichumpe Lagoon and the Caribbean ocean. The Oasis Palm is a family-friendly All-Inclusive style resort. At the Oasis Palm, we allow 3 children and 2 adults in a room. The reosrt offers connecting rooms wit specially designed rooms for kids. Exciting Kid's club with great activities. Beach: Set along nearly 200 meters (650ft) of powdery white sand in Cancun's Hotel Zone and because the sea is shallow at this end of the island just more four feet deep and calm, extremely kid friendly. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 470
Year Opened: 1981 Credit Cards: Visa, Master Card, American Express
Wireless internet use fee $20 per 24 hours period. Public areas have limited use. In-room safe deposit box fee $5 per day. All rooms do not have a balcony or terrace.
Rooms are located throughout the two bulidings of Oasis Palm and provide a variety of views from limited ocean-view to sunset views of the lagoon. One king bed or two double beds.
Other Amenities -
Air Conditioning
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Room Safe
Rooms are located throughout the two buildings of Oasis Palm and offer a splendid view of the Caribbean Sea. Private bath with one king bed or two double beds.
Other Amenities -
Air Conditioning
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Room Safe
Rooms are located within the main pyramid structure and allow a splendid view of the Caribbean Sea. Two connecting rooms with one designed with kids in mind. One king or two double beds.
Other Amenities -
Air Conditioning
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Room Safe

Safe deposit box $3.50 per day.
All rooms do not have a balcony or terrace.
Oasis Palm features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Palm:
Dols Lunas - A la carte restaurant featuring pizza and Italian cuisine. Open for breakfast, lunch and dinner.
Sushi Bar - Mexican suchi fusion. Open for lunch.
Isla Mujeres - Snacks. Open only for lunch.
La Cantina - Mexican gourmet restaurant.
La Bamba - Veracruz seafood. Open for lunch and dinner. Reservations required.
Xtabentun - Buffet and Yucatan Corner. Serves international and Mexican cuisine. Open for breakfast, lunch and dinner.
Daily Activities & Entertainment:
Fitness Center, Non-Motorized Water Sports, 9-Hole Golf Course (near-by), Kid's Club, Cooking Lessons, Game Areas.
Nightly Activities & Entertainment:
Dinner & Entertainment Shows, Mexican Culture & Folklore, Disco, Cantina Bar, Evening Shows, Beach Parties
Cooking Lessons, Disco, Movies, Game Areas (Wii ans Xbox), Overnight Club, Pool/Slide, Playground Activity Classes.
Applicable Ages: 4 to 15 years old
Program Fees: Complimentary

Children's Facilities
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24- Hour notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
135 Recommend
135 past Apple Vacationers would recommend Oasis Palm to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2694reviews
What to expect

TripAdvisor Traveller Reviews
Walmart level resort and service
lbmccown, Makaha, Hawaii
Sun Mar 26 10:02:31 EDT 2017
There were some good parts of our vacation. The room was clean, the air-conditioning worked well, and the food was adequate. But this is definitely a two star resort. Pay a a few dollars more and stay someplace nice. After paying a "resort fee", I find it outrageous that there is NO WIFI unless you pay up to $5 per hour for slow internet connections that keep dropping. There are 9 restaurants...but you are not allowed to go anywhere except the two crowded buffets...that are identical menus, and essentially the same every day. One night they told me they were serving paella! YAY, I love paella!. But the sad mixture of spanish rice and a few shrimp IS NOT PAELLA!. No saffron, no chorizo, no ham, and virtually no fresh seafood. We tried to eat at Agave...but no seating available, and they will not take reservations...very bad customer service experience. The only way to get a seat is to park yourselves at the door about 5 pm. Wait in line for an hour. Then when they open, every seat is filled in 10 minutes, and the others in line are simply out of luck. The menu was limited, the ribeye was very good, but the portions were very small. Several bars scattered around the pool, with long lines (30 minutes plus wait) for a mediocre drink. I like a good mojito, but never found one at the Oasis Palms. But still strong enough to see drunk college chicas unable to walk, falling over and being carried upstairs by drunk fraternity guys. The ubiquitous seagulls were everywhere, stealing food off of plates while people were eating, and of course, crapping all over. Bad music, and noisy mariachi music made it difficult to sleep. No balconies.

Very Google for family
Edgar V,
Fri Mar 24 18:43:36 EDT 2017
It has a kids zone which is great if you need some time alone, all inclusive and there are two restaurants that have a special kids zone for them to get food. There is a pool for kids only as well which is really good. Some rooms have doors that connect them to the adjacent room and is good in case of you renting both with the kids

Enjoyable stay!
Kasia B,
Wed Mar 22 19:03:29 EDT 2017
Loved this family friendly resort! Plenty of activities to do for all ages and never boring. Always immaculate. Super friendly, super welcoming, and extremely helpful staff members. Even though I was traveling solo, I truly never felt alone. I loved the view of the ocean and the short walks from the resort to the pool and the beach. Highly recommend morning yoga and pilates on the pier. Both were super relaxing with the ocean providing the soundtrack. Aqua aerobics and zumba were fun to try as well! Plenty of great food -both a la carte and buffet food choices available as well as high end fancy restaurants. Loved La Bamba and Los Agaves. Tip- eat dinner around 7pm or later and you'll beat the dinner crowd rush waiting in line. Safe area with plenty to see and do within walking distance. The bus stop nearby also makes exploring super easy. I would definitely stay here again and look forward to the next time!

jocelyn398, Wickliffe, Ohio
Wed Mar 22 06:29:27 EDT 2017
Before arriving at Oasis Palm I did my research and knew after reading reviews that it wasn't a 4/5 star resort. My coworkers that read the reviews with me even joked and got me a care package with ear plugs, sanitize wipes, and more. When I arrived with my mother we were greeted by lovely staff members. The front desk agent went over the whole deal with us including the restaurant list that looked good until she crossed off everyone but 3/4 that we could actually go to. There was restaurants within our hotel we were not allowed in because we weren't staying next door at the Grand. Our room wasn't ready yet so we changed in the bathroom in the lobby to go down the beach. 2/3 toilets were clogged and it smelled disgusting in the bathroom (should have checked out though we joke). We walked down to the beach, which was a sea of people everywhere! We waited in a ridiculous 15 minute line for a drink right off the bat. I actually had to tell 2 people to go to the end of the line because they didn't want to wait. The drinks were terrible, the outside bar didn't even have a menu of what drinks they actually made. I asked for a Mojito because the bell boy told me they had them, the bartender said they don't have them their I had to go to a certain bar. Due to the number of people on the beach we didn't have a place to sit and didn't really know what to do since our room wasn't ready yet. We walked down the beach which we eventually realized turned into public beach area about a mile down. When walking back, because I didn't feel safe and didn't want to slice my foot open on anything that could be in the sand, we noticed our hotel looked like a city of people on the beach. Compared to the other resorts around our hotel was PACKED! It was finally time to get our room. We walked into a nightmare. There was no coffee maker or fridge. You can go to the most run down hotel and there was still be a small coffee maker and possibly a fridge, specially at an all inclusive. The room had two full sized beds pushed together that weren't comfortable at all. There was no balcony simply a window we could open. The sink was small and in a terrible spot to get ready (in front of the walk way out of the bathroom/ shower. The shower was terrible, it went from very hot to cold because so many people were probably using it. There was a safe in the room.... you had to pay for it. You had to pay for wifi which wouldn't reach in some places, really only worked good in my room. At this hotel you had to check out towels by using your room number which seemed odd to me because I could simply walk up and say room 503 and that be someone else room number and not worry about returning the towel. That person in that room would end up getting charged for towels that weren't even theirs. While sitting on the beach I watched a guy sit in the middle of a group of chairs with towels and personal items on them. My mom got up and asked him if he knew the people that were sitting there because we actually talked to them prior to them going to the bar to get a drink and knew he wasn't. Not even 20 minutes later I watched a girl get out of the ocean and grab a towel off the same set of chairs with personal items on them! I chased after the girl asking her if that was her towel, she ended up giving it back but I didn't feel safe bringing anything down with me to the beach! Normally you want to bring singles to tip the bartenders, a book possibly, and a camera to take pictures or just a beach bag in general. I couldn't leave my stuff at any point one of us had to stay while the other went in the water or to get food/ drinks. We heard a group of people talking about the hotel overbooked guests at their sister resort downtown (Oasis Lite or Pyramid) and they shipped them to Oasis Palm/ Grand and upgraded them. They also gave them a free week stay for the inconvenience but I didn't get anything for the over crowded resort that was suppose to be a relaxing vacation. I wasn't even offered to upgrade to Grand Oasis (more restaurants/ less crowded on their side of the beach) and these people were getting upgraded AND a free week! I will spend more money and go back to a 5 star resort in Punta Cana before I come back to Cancun. This trip ruined my view on Cancun for good! I joked with my mom and said that my younger cousins would love this place because it is party central! If you want unhappy bartenders, terrible rooms, and party city then stay here. If you want a relaxing nice vacation go to another resort or stay destinations in general!

Fantastic first time experience in Cancun for us at the Oasis Palm from March 5 - 12, 2017
Marlene H,
Sat Mar 18 22:26:02 EDT 2017
My husband and I, as well as my mother, flew direct from Kelowna, BC. Canada with Sunwing Airlines to Cancun and had the most amazing experience while on our 1 week too short of a beautiful holiday. We stayed in a room with a beautiful ocean view and loved it. It was nice and quiet in our room while we slept. We totally enjoyed all the food in the different restaurants other than the Seafood restaurant because we didn't get a chance to try it out, but am sure it's delicious as the rest of everything was. Fantastic entertainment by the FABIAN Y SUS MONARCAS, but we didn't care too much for the other band they had playing in the other corner in front of one of the buffets. Friendliest and cleanest hotel we've ever been in also. The hard working people who keep the resort clean definitely do not get paid enough, nor do the other workers throughout the entire grounds. We really enjoyed our service by one of the supervisors named Arturo Abarca as well as the unbelievable and exceptional service by one of the waiters from what we call, "The peanut bar" and his name is Daniel Pelon. I strongly recommend that anyone who stays at this resort they should definitely not just tip the housekeepers, bar tenders, servers, but they should also tip the grounds people because they work from morning until night and keep the grounds and the inside of the hotel spotless. And, you should also respect them by cleaning up after yourselves by picking up your garbage and putting it in the trash cans that are readily available. We will definitely be returning and will stay at the hotel within the next couple of years! Gracias to all the staff for making our first trip to Mexico a loving, fun and beautiful one! There are just two things we do suggest is that they replace the bed mattresses in the rooms because they are getting a bit warn out, but we still slept well, and also the safes for the rooms should be free of charge also. We miss you all already! Love from your British Columbia Canadian friends! We shall return within the next year or two and bring some of our friends along with us to enjoy your hospitality!

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