Cancun

Oasis Palm


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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, min. 5 night stay).
Family: Two kids ages 12 and under stay, play, and eat free. Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).

Oasis Palm offers family friendly fun in a fantastic location. This all-inclusive resort is located at the north entrance to Cancun's hotel zone and sits on a picturesque white-sand beach.

Oasis Palm features exciting amenities, activities for all ages, and exceptional cuisine. Work up a sweat in the gym or relax your body and soul at the spa. Splash in the spectacular free-form pool or play in the Caribbean sand. Young guests will enjoy the kids' club, which features a pool, restaurant, overnight camp, amphitheater, and activity rooms. Oasis Palm offers six restaurants and eight bars.

Take in splendid views of the Caribbean Sea or Nichupte Lagoon from one of 470 rooms that reflect a modern Mexican style. Great memories are waiting to be made at Oasis Palm.

Find more information about Oasis Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
This resorts spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach. Downtown is 4 km away.
Address: ZONA HOTELERA
CANCUN
QR

MX
Local Phone: 998-848-8600
Toll Free Phone: 1-800-44-OASIS
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 1
Outdoor Pools: 1     
Features swimming pool with a view of the Caribbean Sea.
Golf: NEARBY
Grand Oasis Cancun
Par 3 Executive 9 hole golf course.
Holes: 9
Green Fees: Fee Required`
Cart Fee: Complimentayr
Club Rental Fees: $15
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Rooms are located within the main pyramid structure and offer a splendid view of the sunset over Nichumpe Lagoon and the Caribbean ocean. The Oasis Palm is a family-friendly All-Inclusive style resort. At the Oasis Palm, we allow 3 children and 2 adults in a room. The reosrt offers connecting rooms wit specially designed rooms for kids. Exciting Kid's club with great activities. Beach: Set along nearly 200 meters (650ft) of powdery white sand in Cancun's Hotel Zone and because the sea is shallow at this end of the island just more four feet deep and calm, extremely kid friendly. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 470
Year Opened: 1981 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Wireless internet use fee $20 per 24 hours period. Public areas have limited use. In-room safe deposit box fee $5 per day. All rooms do not have a balcony or terrace.
ROOM TYPES
STANDARD HOTEL ROOM
Rooms are located throughout the two bulidings of Oasis Palm and provide a variety of views from limited ocean-view to sunset views of the lagoon. One king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
OCEANVIEW ROOM
Rooms are located throughout the two buildings of Oasis Palm and offer a splendid view of the Caribbean Sea. Private bath with one king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Rooms are located within the main pyramid structure and allow a splendid view of the Caribbean Sea. Two connecting rooms with one designed with kids in mind. One king or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Safe deposit box $3.50 per day.
All rooms do not have a balcony or terrace.
DINING
Oasis Palm features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Palm:
La Cantina - Mexican gourmet restaurant.
La Bamba - Veracruz seafood. Open for lunch and dinner. Reservations required.
Xtabentun - Buffet and Yucatan Corner. Serves international and Mexican cuisine. Open for breakfast, lunch and dinner.
Dols Lunas - A la carte restaurant featuring pizza and Italian cuisine. Open for breakfast, lunch and dinner.
Sushi Bar - Mexican suchi fusion. Open for lunch.
Isla Mujeres - Snacks. Open only for lunch.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Fitness Center, Non-Motorized Water Sports, 9-Hole Golf Course (near-by), Kid's Club, Cooking Lessons, Game Areas.
Nightly Activities & Entertainment:
Dinner & Entertainment Shows, Mexican Culture & Folklore, Disco, Cantina Bar, Evening Shows, Beach Parties
CHILDREN'S PROGRAMS
Cooking Lessons, Disco, Movies, Game Areas (Wii ans Xbox), Overnight Club, Pool/Slide, Playground Activity Classes.
Applicable Ages: 4 to 15 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24- Hour notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
123 Recommend
123 past Apple Vacationers would recommend Oasis Palm to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2546reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great for the family
Seaforth_bell, Greater London, United Kingdom
Tue Nov 29 08:22:00 EST 2016
Location of hotel is excellent ideal for families cators for all. However if you want a quieter relaxing holiday this hotel is not the one. Really could do with a face lift needs updating. Enjoyed my time will most certainly be going back to Cancun but sad to say not this hotel. Very. Yay don't expect a good. I Hkt sleep here. Reception staff not very friendly entertainment staff are amazing. Plenty of things to do at this hotel. Considering it was quiet busy still had a good space on beach front.

1st Time - Vacation in Cancun
Celia F, Oxnard, California
Sun Nov 27 16:25:14 EST 2016
*The hotel was very nice, the room we were given for our Anniversary Upgrade had some awesome views. With a private balcony. *The food variety at the buffets was great! La Bamba, Los Agaves and the snack bars had great food too... No complaints! *They had different shows every night, (some of the shows were not good for children, like the "Latin Show") They should put some ratings on the Entertainment Guide. The Circus Show, was great but go early, because it gets filled up! *Beware of the people in the brown shirts & hats waiting to talk to you when you come out of having breakfast or lunch. They are sales people, (Like Time Share) offering to show you the Grand Oasis, free massages, etc. We were tricked into going with one of them, he ended up leaving us with an aggressive sales person. We demanded to be taken back to our hotel and received nothing in return, not even the tour. Wasted about an hour and half to two hours, because we caught on otherwise it could have been longer, it was very upsetting... They should not allow those people on the resort! *Beware also of your belongings, I was missing a little bottle of my contact drops. Good thing it wasn't anything expensive! The weather was good, we had some passing clouds drop some rain on us one day only. My husband and I had a wonderful time otherwise...

BAD EXPERIENCE!
Mona G,
Sat Nov 26 14:54:20 EST 2016
If you are looking for a place to spend a family vacation with young kids, this is not the place for you. My family had the worse family vacation experience in this resort. Safety was a big concern for us, the resort was full of safety hazards (floating trampoline in the pool, super steep footbridge over the pool with slippery surface, slippery floors throughout). Our trip started off with a watching a mother looking for her lost 3 year old son who she left in the kids club and apparently they let him out without his mom's permission, she finally found him but the fact that she lost her son in a place that she thought was safe was scary for me. On the second day, my niece had a big cut in her belly from climbing the floating trampoline, while we were worried about her the manager came and all they cared about was filling out a form to report the accident. On the third day, I fell in the lobby on a slippery floor and once again all they cared about was to fill out the paper work to report the accident, let me say that I have back problems and this fall added to my back problems. There was no ramps any where in this resort, which means if you are traveling with a stroller plan to carry it up and down the stairs. Food was very bad, staff was rude, restrooms were not clean especially the one by the pool, and we could smell sanitary sewer on the beach, in the restrooms and in our room. They obviously have a sanitary sewer issue in this resort. Keys did not work probably and we had to reprogram them every day at least once a day. The only good thing I have to say about this place is the beach, nice clear water with no waves which was good for the kids. Bottom line is, an advice from a family that cares about her kid's safety, this is not a place we would recommend for a family with kids. WORST EXPERIENCE EVER!

This place was garbage!
1chizzad,
Thu Nov 24 15:17:49 EST 2016
Really...this place was garbage!... the rooms were beyond dated.....you have to upgrade to the Royal Palms to get a decent room... the food was rough.... the beach is ok.... we were not the only people there that were unhappy.....I would recommend staying somewhere else

5 stars for Staff, Food and Ambiance
nerlovestravel, Toronto, Canada
Thu Nov 17 05:18:31 EST 2016
Oasis Palm is not perfect, but one needs to pay a lot for perfection (and then, may not get it). For a comparatively budget price (by Cancun prices) it was 5 stars for us. Staff (with one exception) was superb, always gracious and willing to accommodate. Food was varied, of good quality, tasty and almost all-Mexican -- but they also have pastas (not every day), steaks (try the rib eye with cholmil sauce at La Aguava), hamburgers and hot dogs daily at the beach snack bar, and omelettes, bacons, sausages, (daily), french toast or pancakes, plus the occasional pizza, at the buffet. Fruits and salads, always available. Ambiance was comfortable and highly conducive to a Mexican vacation feel -- lovely Mexican decor, palms, lots of shady and sunny areas, constant views of the sea, ongoing music/entertainment, clean surroundings, clientele mostly spanish-speaking and friendly. Entertainment - plenty of different singers, and the Mariachi band plays almost every night. One can dance to the latin beat nightly (for open air dancing). There's also a show at the theatre nightly (?). For kids, the pool had equipment sure to please, and there was always a just-for kids buffet. Bedroom: Our bed was king-size (rm. 347) and comfortable, and there was enough space for clothing (dresser and closet) and for toiletries. Hotel location is just 4.5 kms. from downtown Cancun (hence near the excellent A.D.O. bus terminal for cheap trips to Chichen Itza, Merida, Playa del Carmen, etc. - watch out for pickpockets however at the terminal. Tickets cheaper if purchased the day before). Hotel is also only a 5 minute walk to the Embarcadero (for ferries that leave for Isla Mujeres every hour and a half -- you must try Playa Norte at Isla - gorgeous beach, super calm seas - umbrella with 2 loungers can be rented anywhere form Mex P 110 to 300). Just outside the hotel, on Boulevard Kukulcan (BK), the R1 and R2 buses pass by every minute or so (in November 2016, cost was Mex P 10.50 a ride; when you get on the bus, tell the driver where you're going and he'll let you off there ). BK runs the length of the Cancun hotel strip, into central Cancun and other parts. These 2 buses can take you to the other beaches (Playa Forum at km 9 has clear turquoise water, and strong waves) and the many shopping plazas along BK -- for what seems the best in silver jewelry, check out shop "Sebastian," at Plaza Caracol (ground floor, km 8 BK) -- look for the mark ".925 Mex" on the silver, and negotiate a discount over the already-price tagged pieces. Thank you, Oasis Palm. "Muchas gracias, abrazos y besos a" Judith (of the front desk), Sergio (for the upkeep of our room), Luis, Jennifer, Jair and Jonathan, Nelly and all the staff of La Agave (Luis, the mayan cafe was spectacular) and the always smiling Dorian of the front lobby. Also, thanks to the Cantina roaming barman, and to Melissa at Oh! by Oasis. Very minor cons (non-issue for us, all things considering): the shower head at room 347 could use a replacement, bring silicon ear plugs for a few nights when the next door "Captain Hook" entertainment gets too noisy late at night, and Room 347 A/C thermostat seems faulty (room gets too cold into the night) so bring a sweater. Anyway, if you're taking the A.D.O. bus (great seats and highly comfortable ride!), you'll need a sweater as it can get really chilly on the bus.



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