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Oasis Palm


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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, min. 5 night stay).
Family: Two kids ages 12 and under stay, play, and eat free. Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).

Oasis Palm offers family friendly fun in a fantastic location. This all-inclusive resort is located at the north entrance to Cancun's hotel zone and sits on a picturesque white-sand beach.

Oasis Palm features exciting amenities, activities for all ages, and exceptional cuisine. Work up a sweat in the gym or relax your body and soul at the spa. Splash in the spectacular free-form pool or play in the Caribbean sand. Young guests will enjoy the kids' club, which features a pool, restaurant, overnight camp, amphitheater, and activity rooms. Oasis Palm offers six restaurants and eight bars.

Take in splendid views of the Caribbean Sea or Nichupte Lagoon from one of 470 rooms that reflect a modern Mexican style. Great memories are waiting to be made at Oasis Palm.

Find more information about Oasis Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
This resorts spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach. Downtown is 4 km away.
Address: ZONA HOTELERA
CANCUN
QR

MX
Local Phone: 998-848-8600
Toll Free Phone: 1-800-44-OASIS
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 1
Outdoor Pools: 1     
Features swimming pool with a view of the Caribbean Sea.
Golf: NEARBY
Grand Oasis Cancun
Par 3 Executive 9 hole golf course.
Holes: 9
Green Fees: Fee Required`
Cart Fee: Complimentayr
Club Rental Fees: $15
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Rooms are located within the main pyramid structure and offer a splendid view of the sunset over Nichumpe Lagoon and the Caribbean ocean. The Oasis Palm is a family-friendly All-Inclusive style resort. At the Oasis Palm, we allow 3 children and 2 adults in a room. The reosrt offers connecting rooms wit specially designed rooms for kids. Exciting Kid's club with great activities. Beach: Set along nearly 200 meters (650ft) of powdery white sand in Cancun's Hotel Zone and because the sea is shallow at this end of the island just more four feet deep and calm, extremely kid friendly. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 470
Year Opened: 1981 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Wireless internet use fee $20 per 24 hours period. Public areas have limited use. In-room safe deposit box fee $5 per day. All rooms do not have a balcony or terrace.
ROOM TYPES
STANDARD HOTEL ROOM
Rooms are located throughout the two bulidings of Oasis Palm and provide a variety of views from limited ocean-view to sunset views of the lagoon. One king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
OCEANVIEW ROOM
Rooms are located throughout the two buildings of Oasis Palm and offer a splendid view of the Caribbean Sea. Private bath with one king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Rooms are located within the main pyramid structure and allow a splendid view of the Caribbean Sea. Two connecting rooms with one designed with kids in mind. One king or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Safe deposit box $3.50 per day.
All rooms do not have a balcony or terrace.
DINING
Oasis Palm features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Palm:
La Cantina - Mexican gourmet restaurant.
La Bamba - Veracruz seafood. Open for lunch and dinner. Reservations required.
Xtabentun - Buffet and Yucatan Corner. Serves international and Mexican cuisine. Open for breakfast, lunch and dinner.
Dols Lunas - A la carte restaurant featuring pizza and Italian cuisine. Open for breakfast, lunch and dinner.
Sushi Bar - Mexican suchi fusion. Open for lunch.
Isla Mujeres - Snacks. Open only for lunch.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Fitness Center, Non-Motorized Water Sports, 9-Hole Golf Course (near-by), Kid's Club, Cooking Lessons, Game Areas.
Nightly Activities & Entertainment:
Dinner & Entertainment Shows, Mexican Culture & Folklore, Disco, Cantina Bar, Evening Shows, Beach Parties
CHILDREN'S PROGRAMS
Cooking Lessons, Disco, Movies, Game Areas (Wii ans Xbox), Overnight Club, Pool/Slide, Playground Activity Classes.
Applicable Ages: 4 to 15 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: 24- Hour notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
123 Recommend
123 past Apple Vacationers would recommend Oasis Palm to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2394 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Second day at oasis palm
jdiopita, Port Coquitlam, Canada
Thu Jul 14 10:55:35 EDT 2016
It is our second day at the oasis palm resort and it started out great. Food is ok but we've only tried a couple of restaurants. The beach and pool is nice. But in our room the bathroom lock is not working well and my child was locked in the bathroom. I asked to change rooms but because the hotel is fully booked there is no rooms and they could not help us. I asked for a room in the grand oasis but they are going to charge us $180 usd for the remaining 4 nights. But it is not our fault the door lock on our bathroom is not working well. We just want our children to be comfortable. So now we have to stay the next 3 nights with a broken washroom lock. I suggest book your stay at the grand oasis palm or at another hotel if you want supportive staff and a comfortable stay. More>

Great Hotel
Stephanie M,
Sat Jul 02 19:15:02 EDT 2016
I stayed at Oasis Palm Beach with my friends and we had an awesome time! The room was clean and everything was great, the bathroom is kinda small but is not a big deal. The staff were very helpful The guys at the Cantina were excellent ! If you go ask for Hernan, Jose and Victor they are very helpful too! A+!! Everything was good for the price! Next to the Hotel is the Scenic Tower is beautiful! *Recommendation: don't stay at the hotel the whole time, there's a lot of things to do outside! We went to Xcaret and Chichen itza and it was an amazing experience. More>

Honeymoon
Weesam2015,
Sat Jul 02 08:14:15 EDT 2016
My and my new husband visited here from the 21st-30th June 2016 for our honeymoon, on arrival around 8pm we were greeted with a lovely reception worker, offered cold lemonade or water and our room Was upgraded free of charge as it was our honeymoon after reading the reviews I must admitted I was seriously worried. We arrived at our room and it was spotless yeah no balconys but it's not the end of the world the window opens so you can sit there at night and the amount of mosquito bites I got in Mexico I'm glad we didn't have a balcony to sit on at night. The air con in the room is very good had absolutely no problems there and the maids are amazing always changing our towels (6 times in 9 days)and bedsheets (4/5 times in 9 days) the next day we went for breakfast in dos Luna Buffet restaurant and again I had no problems I am a really fussy eater and every time we ate here there was always plenty to choose from, the omelette lady at breakfast was amazing the omelettes were always amazing. Also Samuel one of the waiters normally at lunch time was always very helpful. Bringing you juice and asking if everything was ok. Next we headed for the beach plenty sun beds for everyone the water is crystal clear yeah there is some seaweed but again that's just nature and didn't cause me too much concern your at the beach after all!! in the water the sand in the water is so soft no need for water shoes as there's not much in the water you can stand on. There are 2 pools and a swim up bar half of the big pool is Sectioned off for kids with a trampoline in the water and a big pirate boat with slides amazing for kids. Entertainment staff work really hard from 9am until around 10-11pm always trying to get you involved in the daytime activity so (and there are a lot of things going on) from water volleyball, Zumba aqua arobics you name it. Vacation club people stand outside the buffet restaurant but if you tell them your not interested the don't bother you. Beach bar staff are amazing and work very hard but if drinking cocktails you ha e to ask for alcohol to be put in or the won't put any in also laura who works on the beach taking drink orders is amazing always on hand to get you a drink it looks like she works on her own collecting glasses and bringing people drinks and I can say she does an amazing job. There is also a beach club where You can hire cabanas and upgrade to better snacks cooked fresh for you to order and at 300 pesos about £12 is a great buy you have a waiter on hand all day we had Marco and he is again amazing nothing is to much trouble for him we actually lost our lighter one day and off he went to search for a lighter for us. Evening entertainment is amazing the circus show is a must. There is a bar la cantina open until 1am and the waiter Daniel there is fab he even remembers your drink order and brings you drinks when he sees your running low. The only people at the resort we had any issues with was the girls who work in the gift shop they were very rude towards you and it was like it was an effort even to speak to you and also the girls on reception seemed to be a bit on the rude side. Food in Los argaves restaurant could be better I had rib eye steak which was very fatty. The food everywhere else was very good. This place is amazing for kids aswell so much going on. Yeah we tipped a lot but these guys work so hard I think they deserve it. They still treat you the same even if you don't tip them maybe just a little better if you do but they basically wait on you hand a foot and will do anything to make sure your holiday is the best. Overall I had an absolute blast and cannot wait to return with our children next year for our 1st wedding anniversary. And hopefully we get the same great service. More>

Oasis Palm trip report
Eric W,
Fri Jul 01 08:00:25 EDT 2016
We went to Oasis Palm from June 17 - June 24. We paid $925 per person via Air Canada vacation. It went up to $1100. Then, it went back down to $750 two weeks before the trip. You need to bring your smart phone to watch the movies on the Air Canada plane. Before we exited the airport, we were greeted by an airport staff. She was actually selling time share. We exited the airport and found our Air Canada rep. very easily. They took us via a mini-van to the hotel. Checking in was nice and easy. The lock for the safe in our room was not included. I wanted to lock my passport and money in the safe, so I paid $80 pesos per day for the lock. On the third day, I forgot to lock the safe. When we came back, everything was there. So I returned the key for the safe to the front desk. I locked my passport and money in my luggage. There were actually two hotels in this resort. The Oasis Palm and Grand Oasis Palm. Grand was more expensive. We were allowed to go to their pool and get drinks from the bar. For some restaurants, I had to pay an upgrade fee to eat there. We didn't go. We had two buffet restaurants and two al la carte restaurants which was good enough. The food was good. The portion at al la carte restaurants was small. It was great, we didn't want to stuff ourselves. You can order more in the al la Carte if you want. There were a lot of activities. The staff were great at organizing the activities. There were single and double Kayak. We went for a bike tour. They were exercise room and squash court. Compare with Cuba and Puna Cana, the activities were super. The beach is not as big as Cuba and Puna Cana. However, it is nice and warm. There were no seaweed. They water was clear and shallow. Oasis Palm was full of activities and Grand Oasis Palm was quiet. We walked to the hotel near by. They were dead quiet. Take you pick. More>

You get what you pay for
SPACELIS, Miami Beach, Florida
Sat Jun 25 13:10:19 EDT 2016
We visited Cancun in June 2016 we booked our transportation from the airport with Armstar and it went very smooth we also used them to book our trip to Xplor one of the excursion we did and Angel the rep was very attentive and helpful everything was on time and well arranged. The hotel was comfortable and the room was cleaned however it is not a fancy place but worked out for our family vacation the price was unbeatable. You are going to make lines in the restaurants sometimes and they have only one station for the beach towels. All the staff including Leidy who registered us, Jair in Los Agaves restaurant, Carlitos in the pool bar were very kind. Don't expect a five star facility. The food was good in the buffet but if you want something more homemade make reservation for the restaurant Los Agaves keep in mind reservations are made daily only. They should have more specialty restaurants. The pizza and pasta restaurant need some help on the pizza making it was not good at all after waiting for a while we were not satisfy with the pizza taste. But again you get what you pay for. The best part no internet we did not purchase wifi so everybody was together at all time having a real family vacation!!! Refer to mercado 28 reviews for shopping tips More>



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