Cancun

Oasis Palm


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All Inclusive    

Exceptional Values!
Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, min. 5 night stay).
Family: Two kids ages 12 and under stay, play, and eat free. Families of five may share the minimum room category with existing bedding (two adults and up to three children 12 years and under).

Oasis Palm offers family friendly fun in a fantastic location. This all-inclusive resort is located at the north entrance to Cancun's hotel zone and sits on a picturesque white-sand beach.

Oasis Palm features exciting amenities, activities for all ages, and exceptional cuisine. Work up a sweat in the gym or relax your body and soul at the spa. Splash in the spectacular free-form pool or play in the Caribbean sand. Young guests will enjoy the kids' club, which features a pool, restaurant, overnight camp, amphitheater, and activity rooms. Oasis Palm offers six restaurants and eight bars.

Take in splendid views of the Caribbean Sea or Nichupte Lagoon from one of 470 rooms that reflect a modern Mexican style. Great memories are waiting to be made at Oasis Palm.

Find more information about Oasis Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
This resorts spot on the north end of the island means calm water and gentle waves lapping over the white-sand beach. Downtown is 4 km away.
Address: ZONA HOTELERA
CANCUN
QR

MX
Local Phone: 998-848-8600
Toll Free Phone: 1-800-44-OASIS
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 1
Outdoor Pools: 1     
Features swimming pool with a view of the Caribbean Sea.
Golf: NEARBY
Grand Oasis Cancun
Par 3 Executive 9 hole golf course.
Holes: 9
Green Fees: Fee Required`
Cart Fee: Complimentayr
Club Rental Fees: $15
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Rooms are located within the main pyramid structure and offer a splendid view of the sunset over Nichumpe Lagoon and the Caribbean ocean. The Oasis Palm is a family-friendly All-Inclusive style resort. At the Oasis Palm, we allow 3 children and 2 adults in a room. The reosrt offers connecting rooms wit specially designed rooms for kids. Exciting Kid's club with great activities. Beach: Set along nearly 200 meters (650ft) of powdery white sand in Cancun's Hotel Zone and because the sea is shallow at this end of the island just more four feet deep and calm, extremely kid friendly. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 470
Year Opened: 1981 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Wireless internet use fee $20 per 24 hours period. Public areas have limited use. In-room safe deposit box fee $5 per day. All rooms do not have a balcony or terrace.
ROOM TYPES
STANDARD FAMILY ROOM
Rooms are located within the main pyramid structure and allow a splendid view of the Caribbean Sea. Two connecting rooms with one designed with kids in mind. One king or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
STANDARD HOTEL ROOM
Rooms are located throughout the two bulidings of Oasis Palm and provide a variety of views from limited ocean-view to sunset views of the lagoon. One king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
OCEANVIEW ROOM
Rooms are located throughout the two buildings of Oasis Palm and offer a splendid view of the Caribbean Sea. Private bath with one king bed or two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
All rooms do not have a balcony or terrace.
Safe deposit box $3.50 per day.
DINING
Oasis Palm features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Palm:
La Bamba - Veracruz seafood. Open for lunch and dinner. Reservations required.
Xtabentun - Buffet and Yucatan Corner. Serves international and Mexican cuisine. Open for breakfast, lunch and dinner.
Dols Lunas - A la carte restaurant featuring pizza and Italian cuisine. Open for breakfast, lunch and dinner.
Sushi Bar - Mexican suchi fusion. Open for lunch.
Isla Mujeres - Snacks. Open only for lunch.
La Cantina - Mexican gourmet restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Fitness Center, Non-Motorized Water Sports, 9-Hole Golf Course (near-by), Kid's Club, Cooking Lessons, Game Areas.
Nightly Activities & Entertainment:
Dinner & Entertainment Shows, Mexican Culture & Folklore, Disco, Cantina Bar, Evening Shows, Beach Parties
CHILDREN'S PROGRAMS
Cooking Lessons, Disco, Movies, Game Areas (Wii ans Xbox), Overnight Club, Pool/Slide, Playground Activity Classes.
Applicable Ages: 4 to 15 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24- Hour notice

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
123 Recommend
123 past Apple Vacationers would recommend Oasis Palm to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2608reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
HELL ON EARTH
Max W, auckland
Thu Jan 19 00:57:26 EST 2017
Stayed here over new years for 3 days. WOW i did not see that coming some of the things we had to deal with. -Blaring annoying people on the loud speaker all day in pool area...couldnt here myself think. -Miserable staff members, legit everyone here hates their job...and you can see it in their eyes. -Bar tenders are complete rookies, cant even make a white russian and dont take kindly to advice -the wifi is very expensive....? why does it cost for wifi it isn't 2005 guys...although your last remodelling was around then or earlier? -Massive waits for food. Overall just don't do it to yourself, your better than this. If you work hard all year and end up at this place you'll know you screwed up big time...thats all i'm going to say.

Robbery
kylegeertsen, Airdrie, Canada
Mon Jan 16 09:28:20 EST 2017
We stayed at the Oasis Palm and were not too impressed. The rooms were not the greatest and we were robbed. We ran to the store around 1am to grab some snacks. When we left there were two staff members with radios. When we came back one of the guys was just leaving our room. He spoke to us in Spanish and quickly left. When went in room the safe was open, passports, etc were shuffled and there was 100 US missing. Should have called front desk but thought we would deal with it in the morning. Girlfriend was pretty freaked out and didn't sleep much that night. We spoke with the front desk in the morning who stated they would do an investigation. We left it for a couple days and they stated that the key entry belonged to a staff member that no longer worked there and they would not responsible for the $100. You need to pay for the safes which have the old key entry and are fare game for whoever gets in your room with a master. Found the staff were difficult to deal with.

All about perception and expectations
jimmyjam73, Salmon Arm, Canada
Sat Jan 14 06:08:36 EST 2017
We visited the oasis palm week of jan 8-16 and had a great time!... The staff on a whole was amazing which makes up for the little things like no mini fridges which would have been nice but not a show stopper... There was a few little things that could have created some negitive views on our holiday here if we had chosen to focus on them but ....minor issues... If your expecting a five star then you should pay the extra and upgrade. If your here to have fun and relax, go with the flow and you got younger kids, then you will have alot of fun... (5) Stars.... -staff at bars(especially Juan at sports bar) - staff at resturant(thank u Jhon Brandon mesero dos lunas) - housekeeping(thank u Araida Ramos) ...both over and above expectations ....Cantina.. best bar by far -pools and beach 5+ ... we explored many of the beach resorts by water and our beach was largest with most chairs and space available.. Beach area raked daily and staff were seen constantly cleaning up cups and garbage non stop thoughout the day. Read lots of complaints about lineups and cleanliness issues but did not run across these myself during our stay...obviously there will be line ups but not too bad. (4)Stars... -Kids club ...although they had superior ammenities their schedule and age limits on video games (6-12) and waterslide(height requirement) was a bit frusterating as we have a 5 yr old but this was a specific issue to us , not a hotel defficiency.( staff there exellent) -Food... food was decent and fresh but routine... .... resturaunts were quite good depending on yer tastes and at the seafood resturaunt gotta try the fish tacos..! (3.5)Stars.... -Rooms....allthough in need of updating beds very comfortable and kept clean. This was a bit of a dissapointment as she was expecting something fancy i had to reminded her that it was funtional and clean and we werent there for luxury. All in all alot of fun!.. Gotta check out island and golf cats as well as captain hook show.. both best value!. Worth every penny!.. thank you Oasis!

Summary
phill m, Manchester, United Kingdom
Fri Jan 13 09:15:41 EST 2017
My wife and I visited this hotel for the day whilst staying at the sister hotel Smart Oasis (see review titled what's going on ) so this is just our experience of the restaurants,pool, and beach area. Firstly our transfer was excellent and free.We purchased all inclusive day passes for around £20 at the Oasis Palm which at the time we thought was good value. The beach (full of seagulls pestering you because people were feeding them )was beautiful but extremely busy as was the beach bar,the entertainments team worked tirelessly and everyone joined in including me !!. The passes only included certain restaurants and bars the first we visited was a buffet style Mexican (can't remember the name ) great selection,well presented,and tasted good. We then did a little tour of the hotel grounds and pools,my honest opinion is that if your visiting with family and children what a hotel absolutely fabulous,if your visiting and wanting peace and quite with a bit of class thrown in your gonna be disappointed even if you upgrade The pizza and ice cream restaurant we visited later was truly disgusting and would be closed down by health and safety if in the uk,with it being partly outdoors birds frequented to excrement all over with no desire from the staff to clean it up,the floor was covered and had not been cleaned in a long while,we ordered but declined to eat there and left.Wouldn't go to this hotel again but I'm fussy to some it will be an absolute blast.

AWESOME!!
david m,
Thu Jan 12 11:12:35 EST 2017
The hotel was very pretty and clean and we enjoyed our stay. Definitely a family friendly hotel and I would like to thank the bartender Indalecio Alvarez for giving us so many micheladas and piña coladas!!!! Gracias!!



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