Hawaii-Oahu

Moana Surfrider, A Westin Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have travel date, duration & room type restrictions.

2018 Exceptional Values
Extra Value: Free night, daily buffet breakfast for two, and historical tour (restrictions apply).
Family: Kids 17 & under Stay Free. Kids 5 & under Eat Free.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property ranks tenth in the country amongst Starwood Hotels for energy efficiency index. The resort also holds a DBEDT Business Award, Energy Star Certification, and Energard Utilities Conservation Program Achievement Award.

Additional green initiatives include energy-saving smart thermostats, energy glass and/or window film in all guest rooms, spa menus printed on 30% post-consumer waste paper, eco-friendly cleaning products, energy-efficient lamps, recycling programs, and more.

From the heart of Waikiki Beach, the Moana Surfrider, A Westin Resort & Spa introduced the world to Hawaiian hospitality in 1901. Often referred to as the "First Lady of Waikiki," this oceanfront Oahu hotel is a legendary landmark. Step back into yesteryear with all the contemporary amenities and unique services to make your Hawaiian vacation both memorable and enjoyable.

This historical structure has been renovated to include a revitalized lobby featuring hardwood floors, new furniture, and updated lighting fixtures. As you might expect of Waikiki beachfront resorts, all guest accommodations at the Moana Surfrider are elegant, undeniably Hawaiian, and exceedingly comfortable. Modern comforts complement traditional decor, further enhanced by luxurious details and tasteful amenities. Many rooms offer ocean views, and all of the Moana's guestrooms feature Westin's signature Heavenly Bed, as well as flat-screen televisions.

The state-of-the-art Moana Lani Spa features 14 treatment rooms, including two couple's massage rooms and a 1,400-square-foot WestinWORKOUT fitness facility. This is a tranquil place where Hawaiian healing traditions and innovative spa rituals inspire the spirit and become one. The spa rests on Apuakehau, a natural healing spring that brings water from Manoa Valley to our beautiful oceanfront location.

In the evening, guests can gather together to socialize during Westin's new slant on happy hour - "Unwind: A Westin Evening Ritual." The spacious courtyard in the updated beachfront Banyan Court invites guests to relax under the shade of the hotel's historic banyan tree, while the Moana Surfrider's signature Banyan Veranda restaurant presents a stylish new concept and exciting menu.

From sublime fine-dining menus to sumptuous afternoon tea, the Moana Surfrider, A Westin Resort & Spa promises your every meal will be as memorable as the Victorian elegance that surrounds you. From traditional Hawaiian cuisine and contemporary island favorites to fresh seafood and American classics, you will find plenty of options to satisfy your every craving.

Find more information about Starwood Hotels & Resorts in Hawaii.

Learn more about Waikiki.
HOTEL LOCATION
Located in the heart of Waikiki oceanfront. 10 miles from the Honolulu International Airport.
Address: 2365 KALAKAUA AVE.
HONOLULU
HI

US
Local Phone: 808-922-3111
Toll Free Phone: 866-719-8109
Fax: 808-922-0308
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($35 valet/$45 self)
Shopping Mall Nearby (Walking distance.)
Pools
Number of Pools: 1
Outdoor Pools: 1     
The pool has an ocean view.
Golf: NEARBY
Ala Wai Golf Course - 1 mile
"The Ala Wai is a flat, Par 70 Bermuda Grass course with water in play and a yardage"" of 6,020. Built in 1931 and designed by Donald MacKaye, this public course offers "a lighted driving range and is often cited as one of the 5 busiest in the U.S.
Holes: 18
Green Fees: $ Varies
Cart Fee: Not available
Health Club / Spa
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Beach: White sand beach ideal for swimming, sunbathing and various beach activities. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 793
Year Opened: 1901 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, "Carte Blanche, JCB"
HOTEL RESTRICTIONS
Daily resort fee of $34.55 (per room, per day). Billed to guest folio and collected at hotel.
ROOM TYPES
TOWER OCF SUITE - SUITE ESCAPE
SUITE ESCAPE promotion - - all the amenities of the TOWER SUITE OCEAN view but offered at a fantastic rate.
Other Amenities -
TOWER SUITE OCEAN
Tower Ocean suite offers ocean views from multiple balconies. Separate living and dining room. Sleeps 3
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWR PREM OCF SUITE-STE ESCAPE
SUITE ESCAPE promotion - - all the amenities of the TOWER SUITE DIAMOND HEAD but offered at a fantastic rate.
Other Amenities -
HISTORIC BANYAN ROOM-EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a BANYAN CITY VIEW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
HISTORIC BANYAN DELUXE ESCAPE
ENDLESS ESCAPE rooms: All the amenities of a HISTORIC BANYAN DELUXE room, but offered at a discounted rate.
Other Amenities -
TOWER CITY
Larger city rooms located in the historic main building and lower floors of the Tower Wing, featuring views of the city and Kalakaua avenue. Sleeps 4 Average size is 434 sq. ft.
Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TOWER CITY - SPECIAL
SPECIAL W/BREAKFAST - All the amenites of a TOWER DELUXE CITY VIEW room with the added added value of special pricing and daily breakfast for two.
Other Amenities -
DIAMOND CITY - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of DIAMOND CITY room but offered at a discounted rate.
Other Amenities -
TOWER PREMIER OCEAN VW
Larger room located in the Tower wing of the hotel faciing Diamond Head or Ewa, with ocean view. Standard amenities include the heavenly bed, LCD TV, upgraded linens and spa products. Average size room is 434 sf. Sleeps 4
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
HISTORIC BANYAN DELUXE
Slightly larger room in the Banyan Wing. Amenities include signature Westin Heavenly bed, upgraded bath amenities, high definition LCD TV and much more. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
BANYAN DLX CITY VW - ESCAPE
ENDLESS ESCAPE -- All the amenities of BANYAN DLX CITY VIEW room but offered at a discounted rate. Rate is not combinable with any other promotions.
Other Amenities -
HISTORIC BANYAN ROOM - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of BANYAN CITY VIEW room but offered at a discounted rate.
Other Amenities -
TOWER OCEAN - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of TOWER DELUXE OCEAN room but offered at a discounted rate.
Other Amenities -
TWR OCF SUITE SUITE LIFE CLUB
SUITE LIFE IN PARADISE Promotion - - all the amenities of the TOWER OCEAN SUITE plus daily breakfast for two, daily beach chairs & umbrella rental on a private beach and a historical Surfrider book. 4nt minimum stay required.
Other Amenities -
TWR OCEAN TO TWR PREMIER OCN
Waikiki Upgrade Special - - Guaranteed room upgrade from the Tower Ocean view room to the Tower Premierl Ocean view room. All the amenities of the TOWER PREMIER OCEAN view room are included.
Other Amenities -
DIAMOND OCEANFRONT
Larger room located in the Diamond wing of the hotel with ocean view. Standard amenities include the heavenly bed, LCD television, upgraded linens and spa products. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TOWER PART OCEAN VW
Larger rooms located in the historic main building and middle floors of the Tower Wing, featuring partial ocean views. Average room size is 434 sf. Sleeps 4.
1 King Bed or 1 Queen Bed or 2 Double Beds or 2 Twin Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TOWER CITY - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a TOWER DELUXE CITY room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
TWR CITY TO TWR PART OCEAN
Waikiki Upgrade Special - - Guaranteed room upgrade from the Tower City view room to the Tower Partial Ocean view room. All the amenities of the TOWER PARTIAL OCEAN view room are included.
Other Amenities -
TWR PREMIER OCF SUITE - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of TOWER OCEAN SUITE DIA HEAD but offered at a discounted rate.
Other Amenities -
HISTORIC BANYAN OCN-SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a BANYAN CLASSIC OCEAN VW room with the added added value of special pricing and daily breakfast for two. Must be booked with scheduled air and/or rental car.
Other Amenities -
TOWER PART OCEAN - SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a TOWER PARTIAL OCEAN VIEW room with the added added value of special pricing and daily breakfast for two.
Other Amenities -
TOWER CITY - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of TOWER DELUXE CITY room but offered at a discounted rate.
Other Amenities -
HISTORIC BANYAN OCEAN - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the amenities of the HISTORIC BANYAN OCEAN rooms but at a discounted rate.
Other Amenities -
TOWER PART OCEAN VW - ESCAPE
ENDLESS ESCAPE rooms: All the amenities of TOWER PART OCEAN VW room but offered at a discounted rate.
Other Amenities -
TWR PREM OCF STE-STE LIFE CLUB
SUITE LIFE IN PARADISE Promotion - - all the amenities of the TOWER OCEAN SUITE DIA HEAD plus daily breakfast for two, daily beach chairs & umbrella rental on a private beach and a historical Surfrider book. 4nt minimum stay required.
Other Amenities -
TOWER PART OCEAN SUN-SAV
SUNSATIONAL SAVINGS -- all the amenities of TOWER PART OCEAN view room with the added value of free night(s) calculated into pricing and daily buffet breakast for two.
Other Amenities -
BANYAN CITY TO TOWER DLX CITY
TIMELESS HAWAII promotion -- Pricing reflects an upgrade from Banyan City room TO Tower Deluxe City plus every 4th night free. Also includes daily breakfast buffet for two and a $100 dining credit (per room, per stay).
Other Amenities -
HISTORIC BANYAN DELUXE SUN-SAV
SUN-SATIONAL SAVINGS room - - all the amenities of a HISTORIC BANYAN DELUXE room with the added value of free night(s) calculated into pricing and daily buffet breakfast for two at The Veranda.
Other Amenities -
DIAMOND OCEANFRONT - EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a DIAMOND DLX OCEAN view room but offered at a substantial savings. Available at limited times during the year and must be booked with a flight.
Other Amenities -
HISTORIC BANYAN OCEAN
Large ocean view rooms located on all floors of the Banyan wing overlooking Waikiki Beach. Club rooms have exclusive access to the Moana Beach Club serving daily continental breakfast, afternoon snacks and drinks.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TOWER PART OCEAN VW EXP ALOHA
LTD OFFER - - Experience Aloha Promotion - - all the amenities of a TOWER PART OCEAN VW room but offered at a substantial savings. Available at limited time during the year and must be booked with a flight.
Other Amenities -
DIAMOND CITY
CITY VIEW rooms are located in the Diamond wing of the hotel. Views of the city and Kalakaua avenue are standard. Decorated in a neutral color palatte with Hawaiian flairs. Some rooms may have balconies but are not guaranteed. Sleeps 2.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TOWER PREMIER OCEAN - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the amenities of the TOWER PREMIER OCEAN VIEW rooms but at a discounted rate.
Other Amenities -
HISTORIC BANYAN ROOM
CITY VIEW room in the historic, more quaint, Banyan wing, with views of bustling Honolulu. A limited number of these room have balconies, though not guaranteed. Decorated in subtle hues. Sleeps 2.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWR OCEAN SUITE - SUITE ESCAPE
SUITE ESCAPE PROMOTION - All the amenities of the Tower Ocean Suite but offered at drastically reduced rates. Available for a limited time.
Other Amenities -
DIAMOND OCEANFRONT SUN-SAV
SUNSATIONAL SAVINGS -- all the amenities of DIAMOND DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakast for two.
Other Amenities -
DIAMOND OCEANFRONT-SPECIAL BP
SPECIAL W/BREAKFAST - All the amenites of a DIAMOND DLX OCEAN VIEW room with the added added value of special pricing and daily breakfast for two.
Other Amenities -
BANYAN OCN TO DIA OCEANFRONT
Waikiki Upgrade Special - - Guaranteed room upgrade from the Historic Banyan Ocean room to the Diamond Oceanfront room. All the amenities of the DIAMOND OCEANFRONT room are included.
Other Amenities -
TOWER OCEAN
Larger room located in the Tower wing of the hotel with ocean view. Standard amenities include the heavenly bed, LCD television, upgraded linens and spa products. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DIAMOND OCEANFRONT - ESCAPE
ENDLESS ESCAPE promotion is offered throughout the year. All the amenities of the DELUXE DIAMOND OCEAN VW rooms but at a discounted rate. No minimum night restrictions.
Other Amenities -
TOWER OCEAN SUN-SAV
SUNSATIONAL SAVINGS -- all the amenities of TOWER DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakast for two.
Other Amenities -
TWR PREMIER OCEANFRONT SUITE
Large suite (788 sf) on the Diamond Head side of the Tower with separate sleeping/sitting area. Upscale features, heavenly bed and more. Private lanai. Sleeps 3.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
HISTORIC BANYAN OCEAN SUN-SAV
SUN-SAV (Sunsational Savings) room - - all the amenities of HISTORIC BANYAN OCEAN room with the added value of free night(s) calculated into pricing plus daily breakfast buffet for two.
Other Amenities -
TWR PART OCN TO DIA DLX OCEAN
TIMELESS HAWAII promotion -- Pricing reflects an upgrade from Tower Partial Ocean TO Diamond Deluxe Ocean view plus every 4th night free. Also includes daily breakfast buffet for two and a $100 dining credit (per room, per stay).
Other Amenities -
TOWER CITY VIEW SUN-SAV
SUNSATIONAL SAVINGS -- all the amenities of TOWER DLX CITY VIEW room with the added value of free night(s) calculated into pricing and daily buffet breakast for two.
Other Amenities -

OTHER INFO
ADA compliant rooms available.
DINING
There are 5 Restaurants at Moana Surfrider, A Westin Resort & Spa:
The Beachside Caf - Casual island dining overlooking the sparkling blue waters of the Pacific. Choose from an expansive buffet or la carte service for breakfast, lunch and dinner at reasonable prices.
Beachhouse - The finest steaks and vibrant island-inspired seafood. Evokes the feeling of a relaxing and sophisticated island estate set in classic Victorian elegance. Situated oceanfront with dazzling sunsets.
Snack Bar - Casual island dining overlooking the sparkling blue waters of the Pacific. Choose from an expansive buffet or la carte service for breakfast, lunch and dinner at reasonable prices.
The Banyan Veranda - Casual island dining overlooking the sparkling blue waters of the Pacific. Choose from an expansive buffet or la carte service for breakfast, lunch and dinner at reasonable prices.
Banyan Grill - Casual island dining overlooking the sparkling blue waters of the Pacific. Choose from an expansive buffet or la carte service for breakfast, lunch and dinner at reasonable prices.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Activities located nearby: Fishing, Scuba, Paddle Boats, Hobie Cat, Snorkeling., Bicycles
Nightly Activities & Entertainment:
Live nightly musical entertainment.
CHILDREN'S PROGRAMS

Keiki Aloha Children's program at the Sheraton Waikiki. Open to all guests of Sheraton Hotels in Waikiki.

TripAdvisor Web Reviews
Based on 5424reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Not geared toward Families w small children
JOSEPH N.
Dec 16 2015
I found this hotel to be excellent in most areas but due gave it lower rating for trying to market itself as family friendly. They try with their "children under 5 eat free". but the truth is, it is NOT child friendly. The pool rules are ridiculous. My daughter and the other children she met at the hotel between the ages of 5 - 11 continually kept harassed by an older woman working at the towel service for everything they did. She would come out from her counter and tell them, you need to keep it down, you are being too loud, no toys in the pool, no jumping into the pool, etc. it was AWFUL. at one point I asked her, if they were allowed to get by the pool. THe pool is for swimming only!!. WHAT???? Some of the older guests seemed annoyed with the children too. WEll, guess what??? if children bother you stay at an adult only hotel. The activities for children is almost non-existent. Again, let me disclose - if it was only my husband and I, the hotel would have been the perfect choice. however, I just did not like that I was misled to believe this place was child friendly. We stayed at the towers and it was perfect. I was afraid at first that we would feel secluded from the main hotel building but that wasn't the case. it was actually better because the main hotel building is extremely busy with guests and non-guests walking around everywhere. The beach was So-So... it is very small and it is a public beach. ALso, if you think for a minute that you can enjoy an amazing mai tai on the beach - FORGET ABOUT IT-- not going to happen. Supposedly, a State law whereby you are not allowed to consume alcoholic beverages on the beach. it was insane. We went to our 2 children, ages 25 and 5. Our adult son, was not happy with not being able to even enjoy a drink/beer on the beach and having to pay for a beach chair and the little one couldn't even play games in the pool. Overall, great hotel for an adult only hotel. the location is perfect if you are looking for the hustle and bustle of Waikiki beach. do not expect a relaxing quiet sipping drink on the beach vacation.
Customer Rating: 

Moana Surfrider: Big hotel, Small pool, Small beach
GABRIELE B.
Jul 15 2011
The Moana Surfrider is the sophisticated lady of a hotel in the middle of Waikiki. However, if you come to Waikiki to lounge by the pool or lay on the beach, this is not the place to stay! Too many guests, too little space, too few chairs! Unless you are in line before the pool area opens, you will not be able to find a good spot and after 8:30 am no spot at all unless someone vacates their space! The pool and beach are a huge let down!
Customer Rating: 

TripAdvisor Traveller Reviews
BEAUTIFUL
Cgallagher1113,
Wed Feb 21 21:01:42 EST 2018
I read lots of reviews and many people recommended the Sheridan over the Moana.. I would have to disagree. We were very impressed with the staff and the quality of the facility. My only negative- is anyone from off the street can walk into shops concourse and jump on the elevator up to tower rooms... not very secure. The pool was a little small but it was meant for a smaller hotel back in the day. You have a large beach right in front of you. You had a lot of options for drinks and food. The staff was very caring and did everything you needed to make sure you had a great stay. The area is very very busy but I felt like it was at the end of it.. most of the chaos was further down the road... if you want the hustle bustle. ONLY STAY HERE

Beach, Shopping, and dining while staying in a stately mansion
marcopolopaloalto, Palo Alto, California
Mon Feb 19 21:18:44 EST 2018
Moana Westin Surfrider Beautiful and fresh, this hotel is stately with its colonial ish lobby . The front porch of the hotel has large rocking chairs if one wants to people watch on the city side; and there are a few rocking chairs on the beach viewing side. On the one city side there is luxury shopping and a luxury mall across the street, with a Tesla dealer. On the beach side there’s table clothed restaurant; and a more casual dining spot; and a small bar. There’s also a stunning banyan tree that with changing colored lights for drama. Next to this there’s also a small pool, too small to accommodate the trove of guests staying at the hotel. Immediately after those eating venues is a small strip of beach, which is a common negative to most all of those grand Honolulu hotels set right on the beach. They do offer towels to guests for the beach, but the beach chairs cost $30/$35 a day to rent. The lounge chairs by the pool are free, and open up at 7:00 AM but for the 5 nights I stayed at this hotel, I was never lucky enough to get one, as they snapped up at 7:00 AM by people who left their towels on the chairs and went off to breakfast. The beautiful lobby Attracts many with its piano playing, singing musician who can take requests. He’s talented and can perform many Sinatra, Cole Porter tunes. The casual beach side restaurant ( nice place to watch the sunset) also has nightly singing entertainment with a hula Dancer. The rooms : I’ve stayed here twice and experienced both kinds of rooms in this hotel that seem to be 2 kinds. On the older side with side hallways, are the older remodeled historic rooms that can be cozy and seashore like in decor, but our room even tho it had a side balcony, was small, and the bathroom was very small ( shower on an angle, and not room for 2 people). The newer Tower side rooms were much larger, more space for 2 to walk around, had balconies, and the bathrooms were more generous sized. There was a hair dryer, safe, 2 water bottles a day, bathrobes..

Old meets New
gary23lloyd, Sydney, Australia
Sun Feb 18 00:10:23 EST 2018
Moana has a touch of nostalgia with all the mod cons. A beautiful old world hotel that is ideally located in the heart of Waikiki. Shops and busy night life one side and a beach paradise the other. Can be pricey but well worth the cost. Stay on the higher floors to take advantage of the magnificent views.

Very Crowded all the time
Thomas_Travels11, Los Angeles, California
Fri Feb 16 20:48:33 EST 2018
The hotel has newer rooms and older rooms. I would ask to stay in the new wing. Starwood Platinum breakfast room was nice and open most of the day for drinks, etc. The pool is very small for this size resort and was packed all the time, granted the beach is great but some folks prefer the pool. They don’t have a hot tub. I prefer to swim in the ocean then jump in a jacuzzi then a lounge chair to doze off. If your trying to really relax...Waikiki is not the place. The hotel is a classic but their outdoor pool space is inadequate.

Resort factory
planetraincar, Pittsburgh, Pennsylvania
Fri Feb 16 08:19:45 EST 2018
The old section of the Moana Westin is gorgeous. However, the modern additions have turned what should be an old school luxury hotel into a resort factory. The entire hotel is overrun both by guests and the public walking off the street. The excellent veranda restaurant can feel like a cafeteria because of the breakfast buffet that otherwise takes away from the dining experience. The pool is pointless because it is too small. There aren't nearly enough chairs, by the pool or the beach, for guests. I was upgraded into an ocean front room in the modern tower. The room was huge and comfortable. It was very clean, but the decor was tired and in need of a renovation. In particular, the bathroom was very dated. I expected a better bathroom. It was also weird to have the closet in the bathroom. The TV had a good selection of channels, but I would have liked a bigger screen. Wireless internet was very slow. There was no enhanced, premium speed for SPG platinum guests. Staff were cordial and professional, but the service wasn't personal given the hundreds if not thousands of guests staying at the hotel. At times, I felt lost in the shuffle.



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