Home > Hawaii > Hawaii-The Big Island > Mauna Lani Bay Hotel & Bungalows
Hawaii-The Big Island

Mauna Lani Bay Hotel & Bungalows


Email | Share |
Exceptional Value    
Please note that "Value" inclusions mah have travel date, duration and/or room type restrictions.

Exceptional Values!
Extra Value: Free cultural activities, historic tours, and Hawaiian adventures.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized by the United States Environmental Protection Agency (EPA) and the Department of Energy (DOE) for significantly advancing the development of green power. The resort also generates the most solar electric power of any luxury resort in the world.

All golf courses are watered using 3 million gallons of brackish water each day, and a large percentage of the golf operation's electricity is provided by solar power.

A sustainable menu for meetings and events includes products harvested within a 100-mile radius.

Amidst mountains and the sea on the sunny Kohala Coast on the tropical Island of Hawaii, the Mauna Lani Bay Hotel and Bungalows offers an exceptional experience with unparalleled value. Discover why Travel + Leisure consistently rates them one of the "Top Hotels in the World". Mauna Lani is an exquisite blend of sophisticated luxury and Hawaiian hospitality.

Accommodations range from spacious guest rooms to incredibly luxurious bungalows. The Bungalows were completely renovated in 2012. The living space of each Bungalow invites ultimate relaxation with indoor and outdoor living featuring locally-inspired artworks by Hawaiian artists and stylish Koa furniture. The private outdoor Jacuzzi and heated swimming pool create a laidback setting for socializing or quiet enjoyment.

On the grounds of this magnificent 3,200-acre deluxe resort, guests can enjoy the ambiance of ancient Hawaii in the mystical fish ponds and petroglyphs, or relax in oceanfront cabanas and hammocks. The Mauna Lani Bay Hotel has a reputation for outstanding service; and perfect Kohala weather provides a wonderful opportunity to enjoy outdoor fun. Whether enjoying a morning tee time between ink-jet black lava and lush greens, getting pampered at the uniquely Hawaiian inspired Mauna Lani Spa or dining ocean-front at the legendary Canoe House restaurant... Mauna Lani allows you to be yourself. Discover your own journey of relaxation and luxury at Mauna Lani on the Big Island of Hawaii.

Mauna Lani Resort is a luxury golf resort with two championship golf courses, Mauna Lani North and South. Both golf courses offer a challenging experience to novice and professional golf enthusiasts alike. Mauna Lani has received Golf Magazine's Gold Medal Award every year since 1988 and was host to the Senior Skins Golf Game for 11 years. The Big Island golf courses are masterpieces of design, each strikingly different, yet equally challenging. Each course is a world apart geographically, and in playing experience.

The Mauna Lani Spa is a uniquely Hawaiian day spa retreat ranked one of the "World's Best Spas" by Travel & Leisure magazine. The spa resort is a reflection of the Island of Hawaii's splendid range of geographic wonders. The luxury spa resembles a Hawaiian village with thatched hale for treatments, two natural lava saunas, a meditation pavilion and a watsu pool. Treatments include traditional Hawaiian therapies, baths, body treatments, and massage therapy.
HOTEL LOCATION
This deluxe luxury resort is nestled between two white sand beaches on the sunny Kohala Coast of theBig Island of Hawaii.
Address: 68-1400 MAUNA LANI DRIVE
KAMUELA
HI

US
Local Phone: 808-885-6622
Toll Free Phone: 800-367-2323
Fax: 800-881-7000
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Included)
Physician on Call
Shopping Mall Nearby (2 miles)
Pools
Number of Pools: 2
Outdoor Pools: 2     
At the Fitness Center, a 25-meter lap pool is available for the avid swimmer, with a Jacuzzi nearby for relaxing after a strenuous workout.
Golf: ON-SITE
Francis H. I`i Brown
Mauna Lani`s two courses, the Francis H. I`i Brown North and South, are the recipients of five Gold Medal Awards from GOLF magazine and have been host to the nationally-televised Senior Skins Golf Game.
Holes: 36
Green Fees: Varies seasonally
Club Rental Fees: $35
Lessons Available
Tennis
Number of Courts: 6
Outdoor Courts: 6
Lighted Courts: 3
Court Fee: $15.oo per day
Raquet Rental Fees: $7.00 per day
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
This elegant beachfront resort is the perfect blend of authentic Hawaiian warmth and sophisticated luxury. The Mauna Lani Bay Hotel has a reputation for outstanding service, & perfect Kohala weather provides a wonderful opportunity to enjoy outdoor fun. Within the boundaries of 3,200 acres, guests may enjoy the ambiance of ancient Hawaii in the mystical fishponds and petroglyphs, the beautiful sunsets, lush gardens, and a stretch of shoreline which is home to a myriad of marine life. Beach: Mauna Lani Bay Hotel & Bungalows offers a three-mile stretch of tropical beachfront, set along a gorgeous shoreline beautiful beyond compare. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 343
Year Opened: 1983 Credit Cards: Visa, Master Card, Discover, American Express, JCB
HOTEL RESTRICTIONS
Daily Resort Fee of $26.04. Billed to guest folio and collected at resort.
ROOM TYPES
STD OCEAN VW - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a STD OCEAN VIEW room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
STANDARD ROOM - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a STANDARD room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
GARDEN VIEW - STAY 5
STAY 5 promotion -- all the amenities of a GARDEN VIEW room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
DLX OCEAN VW - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a DLX OCEAN VIEW room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
OCEANFRONT SUITE - STAY 5
STAY 5 promotion -- all the amenities of an OCEANFRONT SUITE with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
OCEAN VIEW SUITE B&B PKG
BED & BREAKFAST PACKAGE - All the amenities of an OCEAN VIEW SUITE plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
DLX OCEAN VW SUITE - B&B PKG
BED & BREAKFAST PACKAGE - All the amenities of a DLX OCEAN VIEW SUITE, plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
STD OCEANFRONT - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a STD OCEANFRONT room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
GARDEN - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a GARDEN VIEW room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
OCEAN VIEW SUITE
Ocean view suites are located on upper floors and provide outstanding views of the Pacific. In addition to standard amenities, suites offer a separate living area off the bedroom. Sleeps 4
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX OCEAN VIEW SUITE
GOLF PACKAGE -- all the amenities of a STD OCEANFRONT room plus daily breakfast buffet for two at Bay Terrace Restaurant and two rounds of golf. 3nt minimum stay is required.
Other Amenities -
STD OCEAN VIEW FREE-NT
FREE-NT -- all the amenities of a STD OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
DLX OCEANFRONT - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a DLX OCEANFRONT room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
STANDARD ROOM FREE-NT
FREE-NT -- all the amenities of a STANDARD room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
OCEANFRONT SUITE B&B
BED & BREAKFAST PACKAGE - All the amenities of an OCEANFRONT SUITE plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
DLX OCEAN VW SUITE FREE-NT
FREE-NT -- all the amenities of a DLX OCEAN VIEW SUITE, with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GARDEN VIEW
Garden rooms over look the lush, tropical gardens. Perfect for guests who enjoy the tropical foilage the island offeres. Amenities include a large private balcony, sittiarea, flat screen TV's and much more. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX OCEAN VIEW FREE-NT
FREE-NT -- all the amenities of a DLX OCEAN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
OCEANFRONT SUITE
Oceanfront suites are located on upper floors and provide outstanding views of the Pacific. In addition to standard amenities, suites offer a separate living area off the bedroom & wet bar. Sleeps 4
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
STD OCEANFRONT FREE-NT
FREE-NT -- all the amenities of a STD OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
STD OCEAN VIEW - GOLF PACKAGE
GOLF PACKAGE -- all the amenities of a STD OCEAN VIEW room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
STANDARD - GOLF PKG
GOLF PACKAGE -- all the amenities of a STANDARD room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
DLX OCEANFRONT FREE-NT
FREE-NT -- all the amenities of a DLX OCEANFRONT room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
DLX OCEAN VIEW -GOLF PACKAGE
GOLF PACKAGE -- all the amenities of a DLX OCEAN VIEW room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
STD OCEANFRONT - GOLF PACKAGE
GOLF PACKAGE -- all the amenities of a GARDEN VIEW room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
OCEAN VIEW BUNGALOW
Bungalows are 4000+ sq ft private residences. All the comforts of home and more. 2 master suites, 2.5 baths, fully equipped kitchen, extra large lanai with grill private pool & jacuzzi and much, much more. Sleeps 6.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Kitchen
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Satellite
OCEAN VIEW - STAY 5
STAY 5 promotion -- all the amenities of a STD OCEAN VIEW room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
STANDARD ROOM - STAY 5
STAY 5 promotion -- all the amenities of a STANDARD room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
DLX OCEANFRONT - GOLF PACKAGE
GOLF PACKAGE -- all the amenities of a DLX OCEANFRONT room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
CORNER OCEANFRONT B&B
BED & BREAKFAST PACKAGE - All the amenities of a CORNER OCEANFRONT room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
OCEANFRONT CORNER - STAY 5
STAY 5 promotion -- all the amenities of an OCEANFRONT CORNER room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
DLX OCEAN VIEW - STAY 5
STAY 5 promotion -- all the amenities of a DLX OCEAN VIEW room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
OCEANFRONT CORNER
Located on the corner of the building with extra floor to ceiling windows offering larger views of the Kohala coastline. Includes a private, furnished balcony, large baths, flat screen TV's and much more. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT BUNGALOW
Bungalows are 4000+ sq ft private residences. All the comforts of home and more. 2 master suites, 2.5 baths, fully equipped kitchen, extra large lanai with grill private pool & jacuzzi and much, much more. Sleeps 6.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Kitchen
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT - STAY 5
STAY 5 promotion -- all the amenities of a STD OCEANFRONT room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
STD OCEAN VIEW - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a STD OCEAN VIEW room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
STANDARD - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a STANDARD plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
DLX OCEANFRONT - STAY 5
STAY 5 promotion -- all the amenities of a DLX OCEANFRONT room with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
DLX OCEAN VIEW - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a DLX OCEAN VIEW room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
STD OCEAN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
STANDARD ROOM
Large luxurious room. Standard rooms overlook the hotel's main entrance and parking area. Amenities include a large private balcony, sitting area, flat screen TV's and much more. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
SUITE OCEAN VW - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of an OCEAN VIEW SUITE but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
STD OCEANFRONT - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a STD OCEANFRONT room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
SUITE DLX OCEAN - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a DLX OCEAN VIEW SUITE but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
DELUXE OCEAN VIEW
Large luxurious room. Located on the 5th & 6th floors with unobstructed views of the Pacific. Amenities include a large private balcony, sitting area, flat screen TV, CD player and much more. Sleeps 4.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DLX OCEANFRONT - B&B PACKAGE
BED & BREAKFAST PACKAGE - All the amenities of a DLX OCEANFRONT room plus the added value of a daily breakfast buffet for two in the Bay Terrace Restaurant.
Other Amenities -
GARDEN VIEW - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of a GARDEN VIEW room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
STD OCEANFRONT
SPECIAL - Room with a view promotion: Special rates for OCEAN VIEW rooms. Available at limited times during the year and not combinable with other offers.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
STE OCEANFRONT - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of an OCEANFRONT SUITE but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
OCEANFRONT CORNER FREE-NT
FREE-NT -- all the amenities of an OCEANFRONT CORNER room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
DLX OCEANFRONT
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Balcony or Terrace
Refrigerator
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEAN VIEW SUITE FREE-NT
FREE-NT -- all the amenities of an OCEAN VIEW SUITE with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GARDEN VIEW FREE-NT
FREE-NT -- all the amenities of a GARDEN VIEW room with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
OCEANFRONT SUITE FREE-NT
FREE-NT -- all the amenities of an OCEANFRONT SUITE with the added value of free night(s) calculated into pricing plus daily breakfast for two.
Other Amenities -
GARDEN VIEW -GOLF PACKAGE
GOLF PACKAGE -- all the amenities of a GARDEN VIEW room plus unlimited golf for two, daily. 3nt minimum stay is required.
Other Amenities -
OCEANFRONT CORNER - SPCL OFFER
SPECIAL OFFER rooms -- all the amenities of an OCEANFRONT CORNER room but offered at a drastically discounted price. Available at limited times, during the year.
Other Amenities -
DLX OCEAN VW SUITE - STAY 5
STAY 5 promotion -- all the amenities of a DLX OCEAN VIEW SUITE with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -
OCEAN VIEW SUITE - STAY 5
STAY 5 promotion -- all the amenities of an OCEAN VIEW SUITE, with the added value of a special reduced rate plus daily breakfast for two. 5 night minimum stay is required.
Other Amenities -

OTHER INFO
Rollaways available in king bedded rooms only. Complimentary.
Flower lei greeting upon arrival at hotel.
DINING
There are 3 Restaurants at Mauna Lani Bay Hotel & Bungalows:
The Canoe House - This oceanfront restaurant offers breathtaking views of the crystal blue Pacific. Offering a Hawaiian plantation style menu focusing on island fresh, sustainable ingredients. Open Mon thru Sat for dinner, 5:30-8:30pm.
The Ocean Grill - Casual lunches, sunset cocktails and light dinners served in a relaxed, oceanfront setting.
The Bay Terrace - A casually elegant, garden-like restaurant serving continental fare for breakfast and dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spa Facilities, Hula Lessons, Lomi-Lomi Massage Demonstrations, Fish Feeding Tours and Historic Tours, Hawaiian Games.
Nightly Activities & Entertainment:
Twilight story telling
CHILDREN'S PROGRAMS
Camp Mauna Lani - A year round program for children ages 5 through 12 supervised by qualified, attentive counselors. Activities include tidal pool excursions, visits to historic fishponds and petroglyphs, Hawaiian games and Hawaiian crafts.
Applicable Ages: 5 to 12 years old.
Program Fees: $50.-2nd child $35.

Babysitting Fee: Available
Advance Notice for Babysitting: Yes

TripAdvisor Web Reviews
Based on 1596 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Good but could be better
Art K, Chicago, Illinois
Tue May 03 10:45:54 EDT 2016
Our room location was great. We had an issue with the bathroom sink when we arrived. Never fully resolved. Staff very friendly and helpful. Some oddities, only one restaurant for dinner and not very big, and very expensive. No hotel bar. Only a room which is run by an outside concession to have a drink. Can't leave the room. The hotel is probably 1-2 years away from a complete makeover. Just a little tired. More>

Old Style Hawaii Accommodations
California_K, Carlsbad, California
Mon May 02 15:44:04 EDT 2016
My husband and I spent three nights at the Mauna Lani to celebrate our 25th wedding anniversary. The reservations were made by our travel agent who is a good friend, and always puts us somewhere nice! The grounds are nice, the rooms are large if a little dated. We enjoyed the quiet location and ocean view. The service was "Hawaiian style". This means no one was in any hurry and while most employees were polite, we caught some attitude from a restaurant worker who didn't like that we requested a front view table. The resort was mainly empty, which while very quiet, might be the reason for the lackluster service we received. We expected more for the $$$$$ price of the rooms. Special kudos for James in catering/The Canoe House who served us our private anniversary meal. He went above and beyond for us... More>

my wife's favorite island is the Mauna Lani.
jeeprg, San Juan Capistrano, California
Tue Apr 26 09:34:58 EDT 2016
We have stayed there many times both as a couple and a family, in the hotel, bungalows and condos. All very good depending on the size of your group, the amenities you need and the size of your wallet. Over the years it has become a little more commercialized with ownership watching their pennies. But it is still a good restful experience. A caution - the pool deck can get very hot and slippery so watch your footing. It is easy to fall. More>

Truly Paradise
Christine M, Vineland, Canada
Tue Apr 26 05:18:31 EDT 2016
This hotel has it all! Our ocean front room had a breathtaking view. Extremely clean large washroom with 2 sinks/vanities.The beach has a nice cove which is perfect for snorkelling and is usually calm, great for families too. The beach extends far to left which is a beautiful walk and also has wonderful snorkelling. Lots of beach cabanas, great pool and hot tub, fish ponds, nature trails, complimentary shuttle to the shopping centre with a grocery store. The staff are extremely accommodating and always pleasant. They offer everything you could possible need and more. My husband was attending a conference at the Fairmont Orchid next door and caught the shuttle with very little wait. Yoga with Frank in the morning next to the beach was fabulous. Can't wait to go back and take the kids. Truly paradise. More>

Womderful service!
Bob R, Woodland, California
Mon Apr 25 16:53:26 EDT 2016
I considered giving this review four stars instead of five, but really, the quality of the service and the ambience just cannot be topped. The shuttle drivers, the valets, the front desk, especially Grace and Lovey, were just wonderful, as were the staff by the pool, at the beach, and in the breakfast house. The concierges were extremey helpful and responsive and the dive boat recommendation and reservations were terrific. We had so much fun! Five stars to the view and the location, on it's own little bay with great snorkeling. Five stars for the restaurants, especially the romantic and beautiful Canoe House. Five for the room and the service of the cleaning crew, always quick and thorough. The only drawback, four stars if you know what I mean, was the actual appearance of the building itself. Though it has amazing bones, the esthetics were a bit off. I was amazed and a little disappointed that the inside plantings weren't more lush and colorful. The balcony planters, begging for trailing color, sat pretty much empty. The massive front windows were stained, as was the glass on the main waterfall in the lobby. In short, pretty, pretty impressive, but in need of more intensive maintenance, important with all oceanfront properties. Did we love it? Yes! Would we go back? In a heartbeat. Five stars? Definitely four and a half. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.