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Home > Mexico > Ixtapa-Zihuatanejo > Krystal Ixtapa

Ixtapa-Zihuatanejo - Krystal Ixtapa

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Hotel Apple Rating:

TripAdvisor Traveler Rating:

Based on 286 reviews

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Value Plus

Family: Kids 12 & under Eat free from kids menu when dining with adults on EP Plan (restrictions apply).

Uncrowded, unhurried, and undeniably Mexican - the Krystal Ixtapa is all you would want in an Ixtapa vacation, and more! With an abundance of sunny days, Ixtapa-Zihuatanejo is the perfect site for the Krystal Ixtapa, where you'll enjoy an expansive stretch of golden sand beach, convenient access to nightlife and restaurants, and spectacular ocean-views from the privacy of your balcony. Discover a wide selection of watersports and activities, try your hand at a game of tennis, or spend lazy days beneath cascading waterfalls in one of two panoramic swimming pools. The options are endless! Explore the wide variety of dining choices, including the Casablanca-style ambience of the famous Bogart's Restaurant. 255 air-conditioned ocean view rooms.

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ROOM TYPES

DELUXE OCEAN VIEW W/BALCONY
369 sq. ft., King or two double beds, Private balcony, Pacific ocean-view, Marble floors, 27" TV, Room safe, Radio, Mini-bar, Coffee maker, Phone, Hairdryer.

Other Amenities -

TOWER OCEAN VIEW CLUB ROOM
369 sq. ft., King bed or two doubles, Private balcony with view of the Pacific Ocean, Located on the 11th floor, Sitting area, Marble floors, 27" TV, WiFi, Private check-in/out, Complimentary continental breakfast & afternoon cocktails/appetizers.

Other Amenities -

Minibar
Coffee Maker
Hair Dryer
Room Safe

TOWER OCEAN VIEW CLUB ROOM
369 sq. ft., King bed or two doubles, Private balcony with view of the Pacific Ocean,Located on the 11th floor, Sitting area, Marble floors, 27" TV, WiFi, Private check-in/out, Complimentary continental breakfast & afternoon cocktails/appetizers.

Other Amenities -

Minibar
Coffee Maker
Hair Dryer
Room Safe

DELUXE OCEAN VIEW W/BALCONY
369 sq. ft., King or two double beds, Private balcony, Pacific ocean-view, Marble floors, 27" TV, Room safe, Radio, Mini-bar, Coffee maker, Phone, Hairdryer.

Other Amenities -

HOTEL LOCATION

The property is located on the main beach on Ixtapa Bay, within convenient access of nightlife and restaurants. The airport is 25 minutes away.

Address: BLVD. IXTAPA S/N ZONA HOTELERA
IXTAPA-ZIHUATANEJO
GRO

MX

Local Phone: 011-52-755-55-30

Toll Free Phone: 1-800-231-9860

Fax: 011-52-755-30336

HOTEL FACILITIES

Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call

Shopping Mall Nearby (3 minutes)

Pools
Number of Pools: 2
Outdoor Pools: 2
There are two panoramic swimming pools with a diving area, cascading waterfall and slide.

Golf: NEARBY
Marina Ixtapa
The Marina Ixtapa is an 18-hole, Par 72 golf course designed by Robert Von Hagge. The 6,807 yard "Dunes Style" course features three kilometers of canals that snake their way though the course, creating a challenge for even the best of golfers.
Holes: 18
Lessons Available

Water Sports on Site
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge

Other Sports Available
Jogging Trail: Complimentary

Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge

HOTEL DETAILS

Krystal Ixtapa is an eleven-story beachfront resort with 255 air-conditioned rooms housed within a V-shaped tower. Every ocean view room has a terrace or patio, and two doubles or one king bed.
The Krystal features three a la carte restaurants including Bogart's, two bars, 24-hour room service, Christine Disco ($)
Beach: The hotel is situated on a sandy strip of the main beach.
Check-in: 3:00 pm
Check-out: 1:00 pm
Total Rooms: 255
Year Opened: 1980
Credit Cards: Visa, Master Card, American Express

HOTEL RESTRICTIONS

Spring Break Policy: Must be 18 years of age, $100.00 per person deposit required and must have one parent or chaperon.

TripAdvisor Web Reviews

Based on 286 reviews

What to expect

Location

Rooms

Service

Value

Latest Trip Advisor Review >>

Apple Vacations Traveller Reviews

Loved my Week

SONJIA M.

Mar 21 2013

This is the third time I have stayed at the Krystal. The employees were very accommodating, friendly, and helpful! The rooms are very nice and the view from the rooms are all wonderful! I can't wait to come back next year! .. More>

Customer Rating:

RODNEY A.

Mar 08 2013

We have been going to Ixtapa for 30 years. We go because of the spectacular beach. What Ixtapa is lacking is a luxury hotel on the beach. The Krystal has fallen into disrepair over the years. .. More>

Customer Rating:

lack of bar service for non all-inclusive guests

DAVID S.

Feb 19 2013

bar service for non-all-inclusive guests needs to improve. .. More>

Customer Rating:

DON C.

Jan 30 2012

We were dissappointed that dinner was never served in the hotel beach front restaurant. Otherwise we very much liked the hotel. .. More>

Customer Rating:

TripAdvisor Traveller Reviews

Like the Krystal

Cindy L, Colorado Springs, Colorado

Thu Mar 28 12:30:37 EDT 2013

We stayed at the Krystal earlier this month and it is our 6th time staying there. They ahve rennovated most of the rooms and they are nice. If you get an old one, they are not so nice, but this... More>

Not disappointed

Pam P, Winona, Minnesota

Wed Mar 27 21:42:00 EDT 2013

7th time in Ixtapa and not disappointed with the Krystal. It was just what my daughters and I wanted for R&R. Excellent service pool side(Jesus) as well as for meals. Bogarts (which we went to twice... More>

Better then I thought!

ann m m, Minneapolis, Minnesota

Wed Mar 27 18:02:11 EDT 2013

Me and my husband spent 4 nights at the Krystal in Ixtapa. My third time back to Ixtapa. We did not want to do an All Inclusive since we knew there were so many fun places to eat and so easy to get around. However, we compared the All Inclusive rate with the European Rate and realized that the All Inclusive would end up saving us money, since we like to eat breakfast at the hotel, we enjoy cocktails during the day while enjoying the beach and pool, and would probably end up eating our lunches also at the hotel on most nights, and maybe 1 dinner the day we arrive. We were very happy we did this. The hotel is older, however the room was quite nice. We were on the 11th floor and the views was fabulous. Favorite thing about the hotel is that it is not too large and everything faces the ocean. You can see the ocean, in the very quaint breakfast restaurant/outdoor restaurant. If you are hanging by the pool there was a lot of areas to sit where you could still see the ocean, and plenty of chairs and palapas on the beach. The main buffet for lunch and dinner also had an incredible ocean view. There was no swim up bar, but I enjoyed the beach bar again over looking the ocean, but also next to the pool, with plenty of bar stools. The drinks were very good, and was surprised by how good the service was including getting served on the beach and by the pool. Could not have asked for better service. The breakfast and lunch buffets were not huge, but then again this is not a 5 star, so I was not anticipated huge buffets. They were very fresh, and tasty, and had a nice enough variety. We also used our Ala Cart dinner at Bogarts which was included in the All Inclusive, and was pleasantly surprised how much we enjoyed it. I am not much for eating indoors when going to Mexico, but really enjoyed the atmosphere, the food, and the wine. The lobby/sports bar was fine, had pool tables, and a little tiny outdoor patio area. The grounds were well kept up, and the pool was nicely heated, and was pretty nice. Definitely I would recommend this hotel. Highlight of our trip, was we took a 5/10 minute bus ride to the Las Brisas Hotel. (you could walk too), and went to their Lobby Bar, which has the most fabulous SunSet views. They had Happy Hour from 6-7pm, with 2 for 1 drinks, peanuts, great service, and Wow, the Sunset was fabulous. Definitely would recommend this!

Peaceful beyond belief

ThirstyGuy, Mesa

Mon Mar 25 18:22:40 EDT 2013

Booked the all-inclusive plan through Orbitz. It was very warm (almost 90F) and humid beyond belief BUT the room a/c worked just fine, day and night. The location could not have been better... More>

Choose a different hotel

cinray, Albertville, Minnesota

Mon Mar 25 13:15:53 EDT 2013

We stayed at this hotel from 03/03/13 to 03/10/13. We had booked a Deluxe Ocean View room and AI thru funjet. We were in room #611. We did not have a coffee/tea maker, iron, ironing board or alarm... More>

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.

	APPLE RATINGS: Exceptional Standard of Service & Quality; Luxurious;
	Superior First Class; First Class; Comfortable; Modest
	Superior to other hotels with the same rating; Superior to other hotels with the same rating

*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers, hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. More details
© 2013 The Coryn Group II, LLC All rights reserved.

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