Cancun

IBEROSTAR Paraiso Lindo


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All Inclusive    

Crystal Award Winner: Best Destination, 2015 & 2016

Exceptional Values!
Honeymoon:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Gold Collection: Designed to replicate a charming village complete with a courtyard, this luxurious and elegant resort combines spectacular design with the beauty of its Caribbean surroundings. Five three-story buildings with 446 elegantly appointed rooms and suites are encased in tropical greenery. The resort is decorated in traditional colonial style down to the smallest details, and will leave you speechless from the first moment you step into its lobby, which resembles an ancient monastery with touches of gold leaf.

Guest will have access to five swimming pools - two of them lake size pools, a wave pool, and a moving river that connects all the pools together. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from lavish buffets and specialty restaurants with a choice of Italian, Southwest Cajun, and Chinese. They can also stay poolside at the grill & snack bar. The resort also offers seven bars and lounges, and nightly live entertainment in the theatre.

The IBEROSTAR Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the mini club is a place where fun is guaranteed.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: 1 hour snorkleing equipment rental, basketball, ping pong, volleyball, archery & more
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
SUPERIOR STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony. Room also includes upgraded amenities, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOL VIEW
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with pool views. Room also features 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
PRESIDENTIAL JUNIOR SUITE
Other Amenities -
Kitchen
STANDARD FAMILY ROOM
Connecting rooms, one with two double beds and the other with one king bed. Includes a private balcony with garden views, 24-hour room service with a children's menu, family amenities, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also includes a minibar, access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also includes 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
Spacious suite includes one king bed, a bathroom with a shower and separate tub, and a private balcony with garden views and a whirlpool tub. Suite also features complimentary Wifi, a minibar, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Paraiso Lindo:
Jambalaya - Southern USA style cuisine served a la carte. Open for dinner only. Casual/formal dress code. Reservations required.
El Fogon Steakhouse - A la carte steakhouse restaurant available for dinner only. Restaurant serves buffet-style breakfast and lunch. Reservations required and formal elegant dress code required.
La Pagoda - International buffet open for breakfast, lunch, and dinner. Casual/formal dress code.
Fogon Mediterranean - A la carte specialty restaurant serving celebrated recipes from around the Mediterranean. Open for dinner only. Reservations required. Casual/formal dress code.
El Museo - Exquisitely prepared gourmet French quisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5100 Recommend
5100 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6029reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Awesome Family Vacation
LynchVelez,
Wed Aug 16 17:06:54 EDT 2017
We had a really good time at Paraiso Lindo. It was a very awesome place, where everybody is friendly, humble, and extremely helpful. The food was amazing, the hotel was awesome - the rooms are cozy and nice - We had two fantastic maids, who kept the room clean and next the whole time. Their names were Paula and Vanessa. The waiters and bartenders were awesome and gave great service. Cristabell, in particular, was a great chef to us. Also the entertainment team left a great impact on us, specifically: Cristina, Charlie, Gabby, and Josue. The transportation guys who drove us around the resorts were also a delight, Johnny and Jose were especially great. Overall this experience was magnificent and we cannot wait to return to Iberostar Paraiso Lindo.

Nice resort, but with power outages
FLvacationer216, Pembroke Pines, Florida
Wed Aug 16 12:05:53 EDT 2017
Our party was 8 adults and 4 children (ages 6, 6, 4, and 2), we all booked the least expensive room (garden view). This is a large hotel in a resort that has 5 in total and luxury wise falls right in the middle of the pack. The “Del Mar” and “Beach” are cheaper, and the “Maya” and Grand are more expensive. The Grand is very luxurious and adults only. If you stay at the Lindo, you can eat and drink at the Del Mar and Beach but not at the Maya and Grand. Check-in/out: The only negative checking in was waiting about 25 minutes, but after that we were happy because we got four ground-floor rooms in the same building, #52, which is the largest and most centrally located of all the buildings. Room: rooms are large with large balconies, large bathrooms, dual closets, and beds are on the soft side for my preference, but comfortable nonetheless. A/C is not great and you had to call the front desk to go lower than 22 degrees Celsius. Even at 18 degrees, we had to sleep with the ceiling fan on. But the worst part of the room was having power outages at around 3 am on 2 of the 7 nights we stayed, first night was about 2 hours and the other was about 45 minutes long. We couldn’t sleep during that time, it was just too hot in the room. On both occasions, the front desk said that the entire hotel was without power. Sometimes during the day the electricity would also go out for a few minutes. My conclusion: this hotel has some ongoing power issues or they are just trying to save money by cutting power here and there Wi-Fi: it’s included, great reception and speed throughout resort. Best wifi for an all-inclusive I have ever experienced, even at the beach we had reception sometimes Pools: Great pools and although Lindo and Maya share pools, it never felt crowded. Wave pool is great for the kids as well as the water park. Lazy river was also nice. Main pool has a swim-up bar with a waterfall. There are plenty of chairs and umbrellas around, even hammocks were always available. They have hot tubs in an island in the middle of main pool, but this area looked unkempt and the water in hot tubs did not look clean Beach: The beach is OK, some nice sandy parts and other areas with huge rocks. There was lots of seaweed but the resort crew cleaned it up every morning. Food: good food and service in every restaurant, great guacamole. The first day we made reservations for every night without a problem. Drinks: service at the bars was good but the cocktails are not great. The draft beer they serve is Dos Equis regular and dark, and it is just awful. I am a beer drinker but mostly went rum and coke. At times the beer tasted weird, depending on the bar. In addition to Dos Equis being of poor quality, it appeared that their beer taps or hoses was altering the flavor, for the worse BOTTOM-LINE: Nice looking resort, beautiful wildlife, nice pools, good food, and good service. However, the bad beer and frequent power outages will make me stay elsewhere next time I’m in Mexico

Ok- but not great
Katrinkas F,
Wed Aug 16 10:41:45 EDT 2017
We stayed in Iberostar Lindo in July for a 50th Birthday Party with a large party of 25 people (2 of which stayed in the adults only Iberostar Grand). We had a nice time and the resort is very beautiful. That said there were definitely issues with the stay. We usually stay in the Palladium complex but it is under construction so we choose the Iberostar complex which I had stayed at many years ago on several occasions. We booked the Lindo because an Iberostar representative told us via telephone we would have access to the entire complex including the Maya- but not the Grand. It wasn't until check in that we were told otherwise. The buffet was not accommodating in seating our large party for meals- but this was then rectified by management who offered to book us in ala cartes for most of the rest of the trip. The food at the resort is ok- the usual fair for all inclusives with the exception of the steak house in the Lindo which was exceptional. Our friend's room had a major leak on two occasions during our trip- the last of which caused both middle aged women to slip and fall on the marble floor. They were not injured thankfully but the management did nothing to compensate for the fall, pain, and obnoxiousness of having to change rooms mid-vacation and lose hours of waiting and moving. They also basically called me a liar regarding the flood, the fall, and the dampness left in their clothing all week. Overall the beach is beautiful, the waiters, bartenders, and staff are really fantastic. It is the quality of the food, the attidudes of the management, and response to the flood in the room that our party occupied that would make me think twice about visiting another Iberostar property.

Not The Worst, Not The Best
juhoo26, Colorado
Tue Aug 15 12:41:17 EDT 2017
This trip was to celebrate our 12 year old sons birthday. It was my wife and I and our son. Upon checking in at the Paradiso Lindo we were really impressed. The hotel is beautiful. The grounds are beautiful. Everything is clean and well maintained. Check-in was a breeze and we were upgraded to a junior suite even though we had booked a regular room. We were given a room in building 51 which I thought was a perfect location. After Check-in we were whisked away to our room via golf cart. The room was really nice, & really clean. They had already brought in a roll away bed for our son by the time we got to the room! The air conditioning worked great and the ceiling fans were a nice touch. We thought that the beds were comfortable. Overall great rooms! The pools were awesome and clean. We particularly loved the lazy river, although they could have used a few more rafts in the lazy river. The wave pool was cool our son loved it. The only complaint was that the water in the pools was fairly warm so they weren't that refreshing. But the outside temperatures were hot so the water would be warm. We never had any issue finding a lounger. The pool wait staff was always very attentive and there when you needed them. The beach area was very nice. There were plenty of loungers there as well. Never had to go without. The only complaint I have about the beach was the amount of sea weed on the beach. There was literally an area of seaweed that was about 3 feet wide and 1 foot deep that extended in both directions as far as you could see. In order to get to the water you had to traverse through the seaweed. The water was also full of seaweed. So when you were in the water you were constantly being bombarded by sea weed. I am not sure if this is just a seasonal thing but it was bad when we were there. We also took advantage of the kayaking, which was fun. Each guests gets a kayak for one hour each day. The resort also has company that does parasailing right off their beach. We did it and it was very nice. The cost was $120 for two, much less than other places we checked. The resort is big! But I have read a lot of complaints about how long it took people to walk from place to place. As I stated we were in building 51 which was one building away from the beach. I timed our walk to the lobby/main buffet from building 51 twice, the first time took 5 minutes and the other time took 7 so it really isn't that far. Really the only complaint I have for this resort and the reason I gave it 3 stars was the food. The food really was pathetic. The main, and secondary buffets have the same food, every day, no change, same thing. After 5 days you get pretty sick of it. What they offer everyday was not that good either. There is lots of it but none of it was good. The wait staff were hit and miss, some were good most were apathetic. The main buffet closes for large portions of the day forcing late risers or people eating lunch late to the smaller secondary buffet. The specialty restaurants were pathetic also. We had no problem securing reservations at them, but they were just more of the same bland food. The Japanese Restaurant was good but the portions were so small that we had to go to the buffet after to fill up. We always felt safe and secure the entire trip. Would I go back to this resort? If I was only going for a great atmosphere and relaxation for sure. If I factored in food, I would certainly think twice about it.

Think twice before taking a 13 year old there...
fogu4, Bayonne, New Jersey
Tue Aug 15 11:23:29 EDT 2017
I use trip advisor frequently and I want to share my experience at the Iberostar Lindo. I hope you will find it helpful as I will be as honest as possible. We stayed here from 7/31-8/7. My past stays have been at Paradisus Cancun, Barcelo Maya Palace, Dreams Tulum. I tell you this so you know what I have to compare it to as far as all inclusives in Mexico. Rooms-average, clean, nothing extravagant, although there was sand in my bed the first night and woke up with bites on my legs so thinking they were sand fleas, I stripped the bed to make sure the sheets were changed and they were, no sand in the bed for the remainder of the vacation. Minibar always stocked, although only drinks-soda and beer, unlike other resorts had snacks like chips and nuts. Food-adequate, average, it's an all inclusive so you won't go hungry. Specialty restaurants-steakhouse great, canjun ok, italian ok, mexican awful. It's a shame because it is Mexico after all! I didn't care for the buffet appetizers and dessert at the cajun, steakhouse and Italian restaurant. I would have preferred a served appetizer and dessert as other resorts do. Taco shop in the shopping center great, crepe and ice cream shop and coffee shop awesome. I emailed a week prior to my arrival to request dinner reservations, one was granted, they said they would follow up for the second, never received an email about it again. Upon check in tried to make reservations for the other 6 nights and was told the next 2 night were unavailable for the specialty restaurants unless I wanted to pay $20 a person extra or would sit at a presentation over breakfast the next day. No thank you, we ate at the buffet the next two nights. Dinner buffet again was adequate even though they say it has a theme night, only one station is themed and the rest is the generic buffet food. Pools-huge, clean. There was a sewer smell coming from the jacuzzi in the pool the first day and it was emptied the next day and never refilled during our stay. Lazy pool was slow but very relaxing. Bring your own tube! There was a sewer smell at the entrance of the river but there was a bathroom to the right of it so that is where it was coming from. I also noted there was a sewer smell coming from the women's bathroom behind the swim up bar (below the ice cream shop). My biggest problem with the resort...I paid full adult price for my 13 year old, which is fine. HOWEVER, the kids' club and water park is from age 4-12 and only 14 year old and older could use the fitness facilities. Obviously 13 year olds aren't consuming alcohol and they are restricted from the kids activities and the adult activity however are expected to pay the full adult price therefore I would never visit this resort with a 13 year old. Upon check in they take a picture of the passports so anytime a child wants to participate in an activity which is age specific they check the bracelet number against the passport image. I am surprised I never read about it in the reviews so I really wanted to share this information. I was very excited to visit this resort as reading other people's reviews this place sounded fabulous. The staff at this resort is not as friendly as I have found in other places although I must mention the day we were leaving we finally met employees who cared to ask how our stay was going and if we had any comments or concerns. Maybe we visited on an off week or something. So in my opinion, the resort is ok however there are too many other resorts to choose from to come back to this one.



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