Cancun

IBEROSTAR Paraiso Lindo


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All Inclusive    

2018 Exceptional Values
Honeymoon:
Bottle of champagne, fruit platter, and Iberostar gift.
Family: First child 12 and under Stays, Plays & Eats Free (valid 5/01-10/31/18).

Iberostar's Premium Gold Collection: Enjoy the warmth of Mexico's Riviera Maya! Explore spectacular natural landscapes, endless beaches bathed by crystal clear waters and the exuberant splendor of coral reefs, lagoons, and tropical forests. Situated along the sparkling blue waters of the Caribbean is Iberostar Paraíso Lindo, a charming Mexican village-styled resort where interconnected pools wind their way among thatched roof umbrellas and garden courtyards, and the sounds of tropical birds and gentle breezes fill the air. Kids will enjoy the wave pool, splash park and lazy river, while the adults will enjoy relaxation in the resort spa.

Guests will have access to seven swimming pools, including a lazy river, kids splash park, and the only wave pool in Riviera Maya. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from two lavish buffets and four specialty restaurants with a choice of Italian, Southwest Cajun, Chinese, and more. They can also stay poolside at the grill & snack bar. The resort also offers six bars and lounges, and nightly live entertainment in the theatre.

The Iberostar Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the Kids Club is a place where fun is guaranteed. Guests can also enjoy exchange privileges with Iberostar Paraiso Maya and Iberostar Paraiso del Mar.

Find out more about Iberostar Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraíso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: 1 hour snorkleing equipment rental, basketball, ping pong, volleyball, archery & more
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
STANDARD FAMILY ROOM
The room offers an area of 969 square feet with king bed and a guaranteed connecting room with two double beds and a tropicao or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
The room offers an area of 506 square feet and Private balcony with tropical or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
The room offers an area of 484 square feet with a tropical and jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
The room categories offer an area of 570 square feet and a private balcony with tropical or jungle view and whirlpool tub.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
The room offers an area of 484 square feet and a tropical or jungle view with a Priority location conveniently close to beach or pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOL VIEW
The 484 square feet and a pool view with Convenient location close to the pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Paraiso Lindo:
El Fogon Steakhouse - A la carte steakhouse restaurant available for dinner only. Restaurant serves buffet-style breakfast and lunch. Reservations required and formal elegant dress code required.
La Pagoda - International buffet open for breakfast, lunch, and dinner. Casual/formal dress code.
Fogon Mediterranean - A la carte specialty restaurant serving celebrated recipes from around the Mediterranean. Open for dinner only. Reservations required. Casual/formal dress code.
El Museo - Exquisitely prepared gourmet French quisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Jambalaya - Southern USA style cuisine served a la carte. Open for dinner only. Casual/formal dress code. Reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5100 Recommend
5100 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6774reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Was expecting better
SABINA B.
Jul 29 2018
Our group of six traveled to Cancun Mexico last week and stayed at Iberostar Paraiso Lindo July 20th – July 24th. Sabina Barnak and myself have stayed at Iberostar locations over ten times and decided to have Sabina’s bachelorette party there, as we were confident with the quality and courtesy of the resort. Upon arriving the bus transport and check-in process was as expected and efficient. Unfortunately, as our stay progressed we discovered the quality of resort has not remained consistent, compared to our prior visits. Below list out or room concerns: Booking # 0054922563 issues with their room 5350: - The A/C was not working all the nights we were there - The guest service button did not work on the phone - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922561 issues with room 5342: - The room had ants above the mini bar counter and bathroom counter - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922555 issues with room 5354 (room of Bachelorette, Sabina): - Upon entering our room, one of the beds was not made yet, and we had to contact the front desk again. This was upsetting because we paid to have this room upgraded and was the only room not ready in our group and the room looked no different from the non-upgraded rooms. - The room safe malfunctioned and had to be reset by hotel maintenance staff. Also, in relation to the quality concerns, we noticed the food quality and selection was not on par with our previous visits. The restaurant meals did not have quality meat and the buffets were limiting on quantity at times. Although there were inconveniences with our resort stay, the true issue arose upon our return flight to Chicago on July 24th. We received an update that Flight 45 will be slightly delayed that morning. Our shuttle dropped us off at the Cancun airport at the Frontier airline terminal around 8:45am. Our whole group checked in the day prior and had boarding passes ready at the airport. We began our process to reach the check-in counter to drop off our checked bags but noticed the line had stopped moving for a few minutes. We also noticed everyone around us murmuring and getting upset. Within a few minutes I received a text message that flight 45, leaving Cancun had been canceled and to refer to my email for further instructions. I had not received anything in my email, so I approached a Frontier employee. At this time the employee stated the flight will not be arriving to Cancun because it was unable to leave airport ORD due to being short- staffed crew members. We were informed that Frontier will begin looking for hotel and transportation accommodations, until the next flight from Cancun, which was the next morning. At this moment my group was already upset, because we were all expected to be back at work on Wednesday July 25th and now have lost a day of wages. Two hours passed we still had no updates on hotel accommodations, so I went up to the counter again to follow up. At this time, I was handed a piece of paper from corporate Frontier, outlining that I have two options: flying Frontier and getting a $500 voucher or fly a different airline and get reimbursed that flight up to $400 plus a $200 voucher. However, no frontier employee at the counter offered help to rebook or find us an alternative flight, all awhile being stuck in a foreign country’s airport, with no cellular reception or wifi. We asked for assistance multiple times from Frontier and Apple Vacation representatives in the airport, but had no luck and were dismissed or received rude, unhelpful responses. By the time we were able to reach a family member in the USA to help us book a flight back to ORD all the inexpensive, direct flights were taken or above the reimbursement rate of $400. I want to point out that we originally had a direct flight from Cancun to Chicago on Frontier and a four-hour flight turned into a 22 hour travel day for us. We had to purchase new flights through American Airlines on our own expense and re-check our bags twice as it was no longer a direct flight. At this point, I would like to point out every time we return to the resort we bring new guests with us and grow business for both Apple Vacation and Iberostar due to our testimonials. I hope Apple Vacations customer service will restore my faith in its customer service and quality of resort and vacation packages once again. I look forward to Apple Vacations response with a remedy to this event.
Customer Rating: 

Lindo is ok, Maya is wat better.
JASON W.
Jul 01 2018
This was our 5th year at the Iberostar property. Twice at the Lindo and twice at the Maya. This last time was our 3rd time at the Lindo. The Lindo has gone down in my eyes or I was just ultra spoiled at the Maya. The rooms are small and not comfy. There was no room service menu or channel guide in the room. The Lindo needs an update. It is worth the extra money to stay at the Maya.
Customer Rating: 

GREGORY S.
Jun 27 2018
The hotel staff were all very nice. However the air conditioning in the rooms could not be adjusted to a satisfactory temperature, the food at the restaurants was just okay (I wouldn’t call it good), the piles of seaweed on the beach was disgusting and had a bad smell, and the soda at all but one of the bars was flat (I told the bartenders this multiple times and yet they were not fixed).
Customer Rating: 

BRIENNA F.
Jun 16 2018
Everything and everyone was wonderful!!!
Customer Rating: 

Amazing resort
WALTER P.
Jun 13 2018
We had no problem with resort, frustrating trying to get reservations for restaurants. Did not like THREE trips to Apple rep then having to leave resort FIVE hours before our flight.
Customer Rating: 

JASON A.
Jun 10 2018
We have younger kids that are very active and I was disappointed that we could do the bike tour or the shooting activities. You had to be fourteen. Are you kidding me, the hotel claims to be family oriented? Not sure about that. There are only 3 plugs in the the room to charge stuff and it took forever to get something charged. The food was ok. Many times I went to get plate and they were dirty. I will probably not go back to this hotel.
Customer Rating: 

It was okay!
RON W.
Jun 05 2018
Beach needs cleanup ( seaweeds), customer service rep, front desk needs more training, more approachable. Jonathan in Iberostar Paraiso Lindo ( supervisor) is amazing. Food needs more selection and should not serve lunch food on the evening, no evening show that will attract the client. Brazilian restaurant taste nasty. Fitness is high end and love it.
Customer Rating: 

Relaxation to the max
KRISTY B.
May 20 2018
Staff were very helpful and accommodating. The resort is absolutely beautiful. We have nothing negative to say about this entire vacation!
Customer Rating: 

Will return
WENDY C.
May 13 2018
Wonderful hotel kid friendly
Customer Rating: 

Very nice resort but needs some maitenance
MICHAEL F.
May 05 2018
The Iberostar Parasio Linda is very nice and huge resort having excellent transportation electric cars so getting to any hotel features were not a problem. However, my wife and I did not use it because we like to walk. The main thing was the beach for us as we never use pools and like to swim in natural salted ocean waters. One thing to keep in mind that if you want to get the beach chairs under a umbrella, you should come to the beach at least before 8:20 am as after like 9:00 am you won't find available places. Food was excellent with very tasty dishes like smoke salmon in a croissant sandwich every morning and much more food items that you usually can't get in most resorts like good quality fishes not the cheap ones. We were pleased with room near the beach (building #51), however, this is actually old hotel and need some updated stuff like modern LCD TVs, the light fixtures must be replaced and secured as some of them were just barely holding in places. They did not build elevators in their buildings, so if you are on the 3-rd floor, it could be some challenge to walk up to your room after the whole day of activities. One thing for sure is the staff is very pleasant and friendly trying to help you as much as they can. We liked the resort and are thinking to come back next year.
Customer Rating: 

Iberostar
DIANA K.
Mar 08 2018
Al of the star we came in contact with were very friendly. Our concierge Ana was awesome! She did everything she could to get our dinner times we wanted & help us with any requests! Love her! Our Maid Claudia did an amazing job of keeping our room clean & making sure we had all we needed. Miguel at the one swim up bar was always on top of his game! One of the other bartenders Alejandro even remembered us & my husbands name from last year! Now that's impressive with the volume of people they seen in a year. The food was good at the buffets & all of the specialty restaurants. Our favorites are the Steak House & the Japanese. We did those twice! I don't have a bad word to say about the hotel, staff, or the food! Great experience as always. We have stayed there 9 times!
Customer Rating: 

TripAdvisor Traveller Reviews
Family vacation
jackylilyluk, Toronto, Canada
Tue Aug 14 12:58:29 EDT 2018
Iberostar resort chain is amazing, this is the first we visit this hotel and there is so much Entertainment offer. Riffle shooting and archery are the 2 games we love most. Ever and Oscar helped us a lot, guided us how to play. Not too many hotels have these activities. At the beach, kayaking is fun and pool side have all kinds of sports competition. All the staffs so nice and pleasant, Overall we have great food and memorable experience in Mexico.

Great family vacation
CarlosTampa, Tampa, Florida
Mon Aug 13 11:37:19 EDT 2018
We visited again the Paraiso Lindo at the beginning of August and once again we had a great time. This one was the third time this year but this time was very special because we had all the kids with us. We had an small issue when we got the rooms but after that everything was great. The service at all the bars was excellent specially at the sports bart Ivan was great as always, at the pool bar Filiberto is always ready to provide excellent service, when he is not working the level of service is not the same and we think he should be recognize for his great work. Julio at las olas also provides great service and at the beach bar of course Johnny el jefe is always working hard. We want to thank Felipe at the Tapatio for his professionalism he is great and was always making sure we were enjoying our stay. Eric at the palapa on the Lindo side was great too. Once again Angel Aguayo was excellent.He always treat us like family. Also I will like to thank Mr Antonio Mas and his staff for taking his time and listening to me. As a repeat customer was a little disappointed to hear that there are not more karaoke nights at the sports bar. We want to thank everyone that make our stay special.

excellent wil come back
Stacey J,
Mon Aug 13 11:03:09 EDT 2018
this was the second time in Riveara Maya. We had stayed in the lowest property the Del MAr but upgrade to the Lindo the following year. We loved everyhing. Food was great, Beacher were fantastic. rooms were clean. Would totally reccomend.

Me encantó
Kayla M,
Sun Aug 12 12:01:22 EDT 2018
Great big pool and friendly workers. You always find something amazing and fun to do. You are safe at all times. It is a great place to relax, have fun, and spend quality time with others. They also have new fun shows for you to watch every single day!

The best vacations
jaylene0606, Chicago, Illinois
Sun Aug 12 11:54:25 EDT 2018
pools are very nice. For adults & children , lots of room for big family’s. The entertainment is amazing! You will never run out of things to do. You are sure to have a wonderful time here. a nice break away from home.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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