Cancun

IBEROSTAR Paraiso Lindo


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All Inclusive    

2018 Exceptional Values
Honeymoon:
Bottle of champagne, fruit platter, and Iberostar gift.
Family: First child 12 and under Stays, Plays & Eats Free (valid 5/01-10/31/18).

2019 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Premium Gold Collection: Enjoy the warmth of Mexico's Riviera Maya! Explore spectacular natural landscapes, endless beaches bathed by crystal clear waters and the exuberant splendor of coral reefs, lagoons, and tropical forests. Situated along the sparkling blue waters of the Caribbean is Iberostar Paraíso Lindo, a charming Mexican village-styled resort where interconnected pools wind their way among thatched roof umbrellas and garden courtyards, and the sounds of tropical birds and gentle breezes fill the air. Kids will enjoy the wave pool, splash park and lazy river, while the adults will enjoy relaxation in the resort spa.

Guests will have access to seven swimming pools, including a lazy river, kids splash park, and the only wave pool in Riviera Maya. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from two lavish buffets and four specialty restaurants with a choice of Italian, Southwest Cajun, Chinese, and more. They can also stay poolside at the grill & snack bar. The resort also offers six bars and lounges, and nightly live entertainment in the theatre.

The Iberostar Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the Kids Club is a place where fun is guaranteed. Guests can also enjoy exchange privileges with Iberostar Paraiso Maya and Iberostar Paraiso del Mar.

Find out more about Iberostar Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraíso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: 1 hour snorkleing equipment rental, basketball, ping pong, volleyball, archery & more
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
SUPERIOR STANDARD ROOM
The room offers an area of 484 square feet and a tropical or jungle view with a Priority location conveniently close to beach or pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOL VIEW
The 484 square feet and a pool view with Convenient location close to the pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
The room offers an area of 969 square feet with king bed and a guaranteed connecting room with two double beds and a tropicao or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
The room offers an area of 506 square feet and Private balcony with tropical or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
The room offers an area of 484 square feet with a tropical and jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
The room categories offer an area of 570 square feet and a private balcony with tropical or jungle view and whirlpool tub.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Paraiso Lindo:
El Museo - Exquisitely prepared gourmet French quisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Jambalaya - Southern USA style cuisine served a la carte. Open for dinner only. Casual/formal dress code. Reservations required.
El Fogon Steakhouse - A la carte steakhouse restaurant available for dinner only. Restaurant serves buffet-style breakfast and lunch. Reservations required and formal elegant dress code required.
La Pagoda - International buffet open for breakfast, lunch, and dinner. Casual/formal dress code.
Fogon Mediterranean - A la carte specialty restaurant serving celebrated recipes from around the Mediterranean. Open for dinner only. Reservations required. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5100 Recommend
5100 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7168reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
golf carts pickup
HARRY S.
Nov 27 2018
it is hard for me to walk cause I had back surgery. the people that pick you up I had to wait to long so sometimes I had to walk to the buffet. one time one of the drivers of the golf cart got smart with me.
Customer Rating: 

TEST
Be warned of motel Lindo in riviera maya
BRANDY J.
Nov 15 2018
I can't believe this resort is rated so high by Apple Our room was so filthy we had to clean it with our towels Which we could not seem to get replaced no matter how many times we called. Our food from room service was always cold. Attitude from staff was rude. Lighbulbs out everywhere. No place to eat without reservation . Was hung up on by room service. Called apple vacations while there to let them know about things and after an hour we were told for 2 to 300 more a night we could upgrade. I've never seen such a sorry excuse for a resort. I have pics and plan on reviewing both apple and iberostar grand Pariso Lindo and Maya
Customer Rating: 

TEST
Relaxing getaway
BRIAN R.
Nov 05 2018
This would be our 4th time to the Iberostar property and 1st at the Lindo. If we wanted to stay at the Lindo we could as well as enjoy the amenities at a couple of the other resorts on the property. The service is always great and if you want to be involved in a lot of activities you have options or you can enjoy a relaxing time as well. The entertainment is nice during the day and the theater is always fun as well. Loved the magic show this year! The staff at the resort is great and they always treat you well.. My only downfall on the resort is the coati mundi are all over the place. Yeah they seem cute but sometimes it can be hard to eat near the beach because they can swarm people to find something to eat. Besides that I love everything with the property and will continue to return on future vacations.
Customer Rating: 

TEST
A Week in Paradise, Muy Lindo!
SERGIO L.
Sep 06 2018
This was my second time here at the Iberostar Paraíso resort and it definitely won't be my last! I booked a week long couple trip for my Girlfriend's first experience here at Lindo (Last year I stayed at Del Mar with my family and just knew I had to come back) and we absolutely loved it. The daily entertainment was amazing, we saw every show every night along with the daily pool games activities/competitions. The Star friends were absolutely amazing and great people that we got to actually know. The bartenders were all great with different varieties of drinks and atmospheres at each bar. The food was also pretty good and overall worth every penny spent here on this trip. I would highly recommend this place to anyone looking to get away both with your significant other or with the family as well. I honestly can't wait to come back and hope to vacation here at least once a year if possible.
Customer Rating: 

TEST
Iberostar Pariso Lindo
THOMAS E.
Sep 01 2018
We loved this hotel! Entertainment staff is truly amazing! Great place to go with the family. We will stay here again
Customer Rating: 

TEST
Was expecting better
SABINA B.
Jul 29 2018
Our group of six traveled to Cancun Mexico last week and stayed at Iberostar Paraiso Lindo July 20th – July 24th. Sabina Barnak and myself have stayed at Iberostar locations over ten times and decided to have Sabina’s bachelorette party there, as we were confident with the quality and courtesy of the resort. Upon arriving the bus transport and check-in process was as expected and efficient. Unfortunately, as our stay progressed we discovered the quality of resort has not remained consistent, compared to our prior visits. Below list out or room concerns: Booking # 0054922563 issues with their room 5350: - The A/C was not working all the nights we were there - The guest service button did not work on the phone - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922561 issues with room 5342: - The room had ants above the mini bar counter and bathroom counter - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922555 issues with room 5354 (room of Bachelorette, Sabina): - Upon entering our room, one of the beds was not made yet, and we had to contact the front desk again. This was upsetting because we paid to have this room upgraded and was the only room not ready in our group and the room looked no different from the non-upgraded rooms. - The room safe malfunctioned and had to be reset by hotel maintenance staff. Also, in relation to the quality concerns, we noticed the food quality and selection was not on par with our previous visits. The restaurant meals did not have quality meat and the buffets were limiting on quantity at times. Although there were inconveniences with our resort stay, the true issue arose upon our return flight to Chicago on July 24th. We received an update that Flight 45 will be slightly delayed that morning. Our shuttle dropped us off at the Cancun airport at the Frontier airline terminal around 8:45am. Our whole group checked in the day prior and had boarding passes ready at the airport. We began our process to reach the check-in counter to drop off our checked bags but noticed the line had stopped moving for a few minutes. We also noticed everyone around us murmuring and getting upset. Within a few minutes I received a text message that flight 45, leaving Cancun had been canceled and to refer to my email for further instructions. I had not received anything in my email, so I approached a Frontier employee. At this time the employee stated the flight will not be arriving to Cancun because it was unable to leave airport ORD due to being short- staffed crew members. We were informed that Frontier will begin looking for hotel and transportation accommodations, until the next flight from Cancun, which was the next morning. At this moment my group was already upset, because we were all expected to be back at work on Wednesday July 25th and now have lost a day of wages. Two hours passed we still had no updates on hotel accommodations, so I went up to the counter again to follow up. At this time, I was handed a piece of paper from corporate Frontier, outlining that I have two options: flying Frontier and getting a $500 voucher or fly a different airline and get reimbursed that flight up to $400 plus a $200 voucher. However, no frontier employee at the counter offered help to rebook or find us an alternative flight, all awhile being stuck in a foreign country’s airport, with no cellular reception or wifi. We asked for assistance multiple times from Frontier and Apple Vacation representatives in the airport, but had no luck and were dismissed or received rude, unhelpful responses. By the time we were able to reach a family member in the USA to help us book a flight back to ORD all the inexpensive, direct flights were taken or above the reimbursement rate of $400. I want to point out that we originally had a direct flight from Cancun to Chicago on Frontier and a four-hour flight turned into a 22 hour travel day for us. We had to purchase new flights through American Airlines on our own expense and re-check our bags twice as it was no longer a direct flight. At this point, I would like to point out every time we return to the resort we bring new guests with us and grow business for both Apple Vacation and Iberostar due to our testimonials. I hope Apple Vacations customer service will restore my faith in its customer service and quality of resort and vacation packages once again. I look forward to Apple Vacations response with a remedy to this event.
Customer Rating: 

TEST
Lindo is ok, Maya is wat better.
JASON W.
Jul 01 2018
This was our 5th year at the Iberostar property. Twice at the Lindo and twice at the Maya. This last time was our 3rd time at the Lindo. The Lindo has gone down in my eyes or I was just ultra spoiled at the Maya. The rooms are small and not comfy. There was no room service menu or channel guide in the room. The Lindo needs an update. It is worth the extra money to stay at the Maya.
Customer Rating: 

TEST
GREGORY S.
Jun 27 2018
The hotel staff were all very nice. However the air conditioning in the rooms could not be adjusted to a satisfactory temperature, the food at the restaurants was just okay (I wouldn’t call it good), the piles of seaweed on the beach was disgusting and had a bad smell, and the soda at all but one of the bars was flat (I told the bartenders this multiple times and yet they were not fixed).
Customer Rating: 

TEST
BRIENNA F.
Jun 16 2018
Everything and everyone was wonderful!!!
Customer Rating: 

TEST
Amazing resort
WALTER P.
Jun 13 2018
We had no problem with resort, frustrating trying to get reservations for restaurants. Did not like THREE trips to Apple rep then having to leave resort FIVE hours before our flight.
Customer Rating: 

TEST
JASON A.
Jun 10 2018
We have younger kids that are very active and I was disappointed that we could do the bike tour or the shooting activities. You had to be fourteen. Are you kidding me, the hotel claims to be family oriented? Not sure about that. There are only 3 plugs in the the room to charge stuff and it took forever to get something charged. The food was ok. Many times I went to get plate and they were dirty. I will probably not go back to this hotel.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
First time in mexico
cubalibra1, Newcastle upon Tyne, United Kingdom
Thu Dec 13 10:38:57 EST 2018
We had a wonderful 2 weeks here. The grounds are really well kept plenty of swimming pools and we never had trouble finding a sunbed either around pools or on the beach, which was very clean. Food was lovely we ate in most of the restaurants and we never struggled for something to eat. The rooms were dated but we had a king size bed which was comfortable and clean and we were hardly in our room anyway. Staff were very friendly and helpful, we would visit again.

Teens club
Traveler12345788919,
Wed Dec 12 16:02:26 EST 2018
I had so much fun with Fernanda and Julio! They were amazing!!! They went out of their way to make me feel welcome and like I belong. I can’t say the last time someone has made me feel as happy and purely joyful as with them. We did so many fun activities, and I picked up a lot of Spanish along the way. My favorite activity was basketball and the water games. I feel like it gave me an experience that no money could ever buy; so thank you so much Fernando and Julio for everything, and especially for making me feel safe and welcome!

Best Holiday in Mexico
Christopher L,
Wed Dec 12 10:08:36 EST 2018
We habe a geat holiday. We enjoyed the shows. The Animation Team was great especially Paola and Humberto. Food was perfect I almost gain 5 Kilo in weight because of the great food ;-). December is the perfect time here.

First time in Mexico!
Anastasiya K,
Wed Dec 12 09:36:44 EST 2018
Great hotel, friendly staff, clean rooms. Highly recommend. Joseva and Marco and greay animators. My two year old and my five year old had the best time. Planning on comming back next year. A lot of variety of food, give it a try!!

First Time at Iberostar
GRay D, Fort Wayne, Indiana
Wed Dec 12 09:21:53 EST 2018
The Iberostar resort was beautiful. The beach was maintained extremely well. There were plenty of beach chairs for everyone at the beach and pool. There were many beautiful pools to utilize. The staff at the resort was friendly and helpful. They provided a number of different activities during the day with the Star Friends team. The shows in the evening were great. The food tasted very good. This was a fantastic trip at a great resort!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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