Home > Mexico > Cancun > IBEROSTAR Paraiso Lindo
Cancun

IBEROSTAR Paraiso Lindo


Email | Share |
All Inclusive    

IBEROSTAR's Premium Gold Collection: Designed to replicate a charming village complete with a courtyard, this luxurious and elegant resort combines spectacular design with the beauty of its Caribbean surroundings. Five three-story buildings with 446 elegantly appointed rooms and suites are encased in tropical greenery. The resort is decorated in traditional colonial style down to the smallest details, and will leave you speechless from the first moment you step into its lobby, which resembles an ancient monastery with touches of gold leaf.

Guest will have access to five swimming pools - two of them lake size pools, a wave pool, and a moving river that connects all the pools together. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from lavish buffets and specialty restaurants with a choice of Italian, Southwest Cajun, and Chinese. They can also stay poolside at the grill & snack bar. The resort also offers seven bars and lounges, and nightly live entertainment in the theatre.

The IBEROSTAR Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the mini club is a place where fun is guaranteed.

Exceptional Values!
Honeymooners:
Bottle of sparkling wine, fruit platter, and IBEROSTAR gift.
Family: One child 12 and under stays, plays, and eats free (valid for travel 8/16/15 through 11/20/15, and 11/29/15 through 12/23/15).
Extra Value: Complimentary WiFi available in lobby and Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraíso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: Basketball, table tennis, volleyball, archery and water polo.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
HONEYMOON JR SUITE W/JAC
King size bed. Balcony with garden view and whirlpool tub. Flowers in room. Free WiFi. 24-hour room service. Daily turndown service.
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOL VIEW
Two double beds or one king. Balcony with pool view. Located near the beach and pool. Free WiFi. 24-hour room service.
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting rooms, one with two double beds and the other with one king bed. Garden view balcony. Free WiFi. Family amenities. 24-hour room service with baby food. Priority reservations at specialty restaurants.
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD PRIORITY LOCATION
Two double beds or one king bed. Balcony with garden view. Free WiFi. 24-hour room service. Located near beach or pool.
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Two double beds or one king. Garden view balcony. Located near beach or pool. Free WiFi. 24-hour room service.
Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Two double beds or one king. Balcony with garden view. Located near lobby or pool. Free WiFi. 24-hour room service.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at IBEROSTAR Paraiso Lindo:
Cajun Jambalaya - A la carte specialty restaurant serving dinner (6:30 pm to 10:00). Dress code required. Men are required to wear sleeved shirts pants and proper foot wear.
El Fogon Steakhouse - A la carte steakhouse restaurant.
La Laguna - International buffet serving breakfast (7:00 am to 10:00 am ) and lunch (11:00 am to 3:00 pm). Shirts and proper foot wear required.
Grill and Snack Bar - Casual pool side restaurant serving lunch, snacks and grilled items throughout the day (11:00 am to 5:00 pm). A swimsuit cover up or t-shirt and proper foot wear is required
El Fogon Mediterranean - A la carte specialty restaurant serving dinner (6:30 pm to 10:00 pm). Dress code required. Dining A La carte men are required to wear sleeved shirts, pants and proper foot wear
Gourmet El Museo - A la carte specialty restaurant serving dinner (6:30 pm to 10:00 pm) Dress code required. Dining A La carte men are required to wear sleeved shirts, pants and proper footwear. This is an adults only restaurant (12 & up).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool

Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4765 Recommend
4765 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4744 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Family & friends vacation @ Iberostar Paraiso Lindo, Feb 2016
Natacha W, Calgary
Wed Feb 10 10:15:10 EST 2016
We had a great week Jan 30-Feb 6, 2016 at the Iberostar Paraiso Lindo. Just ~30 mins south of Cancun airport, and north of Playa del Carmen. We went with another family and both adults and kids had a great vacation. Weather was perfect. The staff was wonderful and they all work so hard. It was nice having a concierge available in each building. The food overall was very good with plenty of variety. I am pretty picky too and I can't say there is anything to complain about. Best meal was at the a la carte Mexican restaurant (go with the shrimp kabobs with pulque) with Victoriano our waiter, who went above and beyond for us. What a great waiter, he should be promoted! We went three times! The coconut shrimp at the Cajun restaurant were delicious too. There's the option of unlimited a la carte dinners, not just 3, which is nice. The beach is beautiful and there is a huge pool, as well as a lazy river with tubes, which we all loved. They are always out cleaning the beach. We never had issues getting chairs at the beach or pool, even though it was fairly busy. The waves at the beach are great fun. Too rough to snorkel, but fun to play in. The only thing I would like to see is some upgrading on the rooms. They are a bit outdated and could use a bit more of a luxury touch, considering it's a 4.5 star. Also, we weren't thrilled with building 55, as it is quite noisy, but it was quiet after all the shows. Please change the hair dryers in the rooms. They are terrible and take forever to dry your hair. Modern hair dryers that can be plugged into any outlet would be great. The maids did a great job cleaning the rooms and tipping goes a long way. Same for the waiters. Take care of them and they take care of you. The staff all love children and are always so good to them. We loved the beach yoga. Isis and another yoga instructor (sorry I can't remember her name) were awesome. We only left the resort once, to spend a few hours in Playa del Carmen. Gracias for a great holidayl It already feels a million years ago, sadly...wish we could be there now. More>

Incredible staff!
camila h,
Tue Feb 09 13:57:50 EST 2016
I want to thank the staff of the hotel, they were amazing! Fitness instructors: specially Ricardo and Erick they were exceptional. Very good instructors, bringing motivation to the guests to do some exercise and have fun at the same time. Like aqua fit, I didn't miss a morning of this fun workout in the pool; or bootcamp and kickboxing, I sweat all the alcohol and food you get all day, with the best quality of instructors and workouts. Amazing job, I'm returning home really happy for getting the chance to know this 2 guys and to work really hard with amazing instructors while I had the best time in the hotel! No words for them, I recomend the star gym with this 2 instructors with my eyes close. The bests. Animation: I can't believe how nice they all were, always with a smile on their faces and trying to make your day as fun as possible. Israel was one of them, and I'm really happy to know him, always happy. Such a nice guy, lots of energy. Of course I want to mention that the chefs and waitresses were the bests, always worried about your needs. If you wanted something that wasn't in the buffet or it was over; they would get it for you. Amazing people. I'm going back happy, with the best memory of the hotel and the people that make the hotel the best it could be everyday with their hard work. More>

Great for young kids - some tips for families
,
Tue Feb 09 12:10:13 EST 2016
I just spent a week at the Lindo with my husband, 3.5-year-old and seven-year-old. Overall, it was a great holiday and went off without a hitch. This was our first all inclusive vacation as a family and it will not be our last. This review is geared mostly to families with young children. Pros: Facilities - very clean and beautiful. There are people maintaining the grounds at all times. The workers were so kind to our kids. - The room was fine, nothing special and there were a few small maintenance issues but nothing that impacted our stay - The housekeeping was very good. We tipped 20 to 50 pesos for housekeepers. - The fitness center was great although the air conditioning was poor. I did one Zumba class and it was well done but too late in the morning (10am) to squeeze in again as a mom with little kids. Other guests - international guests - people who stay at the Lindo are from all over the world, not just Canadians and Americans. This makes for great people watching and I enjoyed listening to all the different languages and meeting people from all over the world. Family-focus - The Lindo is geared for families, while the beach/Del mar seems more for party people (although there is a great kids club and standard pools at the beach/Del mar as well) - The Lindo kids club was well run and fun for the kids. We could not leave our three-year-old unattended so one of us stayed for an afternoon so they could see what it was like (for next year). About half the kids spoke Spanish and the other half spoke English. The kids go up for a show on stage and that was a fun time for my kids. The kids club workers work very hard and treat the kids well. Pools - The Lindo pools were a big hit with our kids- especially the wave pool and the lazy river. Beach/Del mar guests do not officially have access to the lazy river or wave pool. -when it was very hot outside (28+) the pools were a fine temperature but once the temperature dropped to 25 or less, the pools seemed very cold. There are no hot tubs at the resort, which is a shame when the temperatures are cooler. Food/Restaurants - The buffets are bigger at Lindo than beach/Del mar and the restaurants are also air-conditioned and enclosed at the Lindo. There was a huge selection of food and each night had a theme like Chinese, Mexican, Spanish. - The food was generally fine and there were lots of child friendly options like pizza pasta, tacos, fruit, plain vegetables, cheese and bread. - The service was very good. Servers brought drinks and clear plates quickly and they were very friendly. Nice to our kids. We always tipped 20 to 50 pesos although I do not think it was expected. -I checked out a couple of the buffet restaurants at beach/Del Mar and there was much less variety than the Lindo - we didn't go to any specialty restaurants as our 3 yr old doesn't sit still so buffets were better for us Beach - The beach has wonderful sand, lifeguards and roped off area that show you where it is safer to swim. There is a strong riptide outside the roped off area, I saw an adult get into trouble and need help from a lifeguard when she went past the roped area. There were red flags up every day we were there but both our kids were able to have lots of fun in the waves close to shore. we had to be right beside them in case a bigger wave came in, and they did. it was not the kind of beach that you could sit on a chair,and just casually watch your kids. -There was seaweed on the beach in the morning but there was an army of workers who raked it and bagged it or buried it before most guests arrived at the beach. It did not impact us at all. Shopping Centre - there is a shopping center on site accessible for guests from all five resorts. There you can get free tacos, ice cream, crepes, burgers, rides on the little carousel and some entertainment like Mariachi bands, cultural performances, and a bouncy castle on Thursdays. Cons: All my cons are expense related and this could just be because of the low Canadian exchange rate compared to the US dollar. Many things are priced in USD. Expensive shops and services - The incidentals at the shops on site are very expensive. some examples include: • sunscreen 600 pesos - about $55 cdn • Candy 29 pesos- about $2.50 cdn • postcard 50 pesos - about $4.50 cdn - even having braids put in at the beach is a major expense. They charged $25 US for one braid and up to $250 US for a full head of long hair. this seems totally outrageous to me, having had my hair braided on at least six different beaches in Mexico for pennies. My daughter wanted to get them but I could not justify that kind of expense - which is a shame Expensive transportation -taxi to Playa Del Carmen is 350 pesos one way which is about $65 Canadian return. - the hotel shuttle to Playa Del Carmen is five dollars US per person each way, which works out to $60 cdn round trip. -This made me feel a bit trapped at the resort. I'm used to just jumping on public transport in Mexico for a couple bucks so this was a shock to me. Expensive excursions - we were tempted to try xcaret but it would have been about 6000 pesos which is about $550 Canadian for the four of us -including food and transport and the discount for the kids and a westjet discount (this is just for entry -there are other costs for extras once you're there as well). - we also priced out a short snorkel from the resort. It was $50 US per person (50% discount for our 3 year old) for a 15 minute boat ride there, one hour snorkel, and 15 minute boat ride back. Do the math and it worked out to $250+ cdn. the ocean was so rough we decided against it but it gives you a sense of costs. Overall we loved the resort and had a wonderful vacation. We are already planning to return next year. If you choose the Lindo, make sure to bring what you need and budget/research for your excursions ahead of time. More>

Great for the price
kevink2261, Birmingham, Michigan
Tue Feb 09 09:40:12 EST 2016
The Iberostar Paraiso Lindo is a well maintained and very friendly place. All of the staff were very nice and friendly. The property is expertly maintained. The food is good but average, 3 out of the 5 nights we ate at special restaurants, Japanese, Cajun and Italian the meals were very good the other nights or just at the buffets were okay. We celebrated a birthday while there and the restaurant staff and the housekeeping staff did all kinds of extra stuff to make the day even more special! More>

A summary of what you really need to know...
Mike C, Oswego, New York, United States
Mon Feb 08 17:28:31 EST 2016
I have stayed at a few all-inclusives. There are many commonalities to all I've been to. I will try and break down key differences to help potential customers make an informed decision. I will also highlight one very disappointing part of this experience, which I don't normally do because I consider myself pretty reasonable and don't demand perfection anywhere I go. My trip dates: 1/29/2016 - 2/6/2016 My family: me, wife, 2 and 5 year-old daughters, sister-in-law, mother-in-law The Good: 1. Other people's reviews are mostly accurate. If you read enough of the Trip Advisor reviews, the mental model you will start to create is accurate to the real thing. There were no surprising disappointments. 2. The Kid's Club was delightfully pleasant. It's not just a day care to unload your kids while they play in a dingy sandbox, awaiting your return. The staff puts together a legitimate itinerary for each day. My 5-year-old daughter normally passes on this type of stuff. She loved it. Very friendly people run that program. 3. Each building has its own concierge. That was a really nice touch. Whether requesting more towels, or making dinner reservations, this was very convenient. You never need to go all the way to the front desk. 4. Lots of seaweed talk in the reviews. Our beach experience was completely seaweed free. 5. Bottom line, in the end this place is worth what you pay. I could go on and on as to why, but there is no reason. Like I said above, read some other positive reviews. Avoid the ridiculous reviews from people who were appalled to not be presented with a courtesy cocktail upon check-in. The Bad: 1. You pay for what you get. This is a mid-priced resort. Don't expect 5-star food and completely modern amenities, and you wont be disappointed. Having said that..... the food is only OK. The overall condition of the resort is a bit run-down. 2. This is a major resort (as in square footage). Depending on where you are going, and where you are coming from, you might have a 20 minute walk on your hands. It didnt really bother us, but keep that in mind. You will do a ton of walking. 3. My particular interest is snorkeling. Most resorts I've been to you can find some spot along the beach to find a place with decent marine life (decent. not talking the Great Barrier Reef). This area was very disappointing. There are no natural wave breaks, so the water is fairly turbulent, giving it very poor visibility due to the sand stirred up in the water. I usually spend a lot of time in the ocean. I spent about 10 minutes on this trip. 4. Speaking of the ocean. The beaches are beautiful white sand. None of that tiny shell/pebble mixture. But HUGE problem, once you are about knee deep in the water, there are many many large jagged rocks on the sea floor. They're the same color as the sand, making them impossible to spot. I was constantly stubbing my toe against them, or stepping on their jagged top side. And to take advantage of the turbulent waves, you would be crazy to try and ride some waves into shore. (NOTE: we traveled to a few other beaches in the Riviera Maya and had the same experience. I think this is how it is for this entire stretch of coastline) The Ugly (why I didn't give this resort 4 stars): This might seem petty, but this bothered me the entire week. As stated above, we were a party of 6, having booked 2 rooms. One for my family of 4, and the other for my sister and mother in law. When we (my wife and mother-in-law) checked in they requested two adjoining rooms. I later learned that we were forced to pay $500 extra for the two adjoining rooms. The reason given was that we needed an upgraded room location to get adjacent rooms. OK..... Here's the kicker, the rooms in this resort all go King Bed, 2 Double Beds, King Bed, 2 Double Beds, and so on and so on. So our adjoining rooms forced one of us to get a King Bed as opposed to the 2 double bed rooms we had reserved. For reasons I wont go into in this review, my sister and mother in law had to get the room with 2 double beds. That means my family of 4 paid $500 for an "upgrade" to a room with one bed!!! In the end, we really wanted the adjoining rooms, so it is what it is. But the fact that we paid $500 extra for a room with one bed was ridiculous. You might be thinking, "but wait, you got an upgrade?". No we didn't. Not a room upgrade.... a location upgrade. The room was standard. Apparently being close to the wave pool is a highly coveted spot. Not for me. Everytime they start up the wave pool (it's not making waves all the time), they let everyone know by blaring this alarm that sounds a lot like a firehouse alerting the neighborhood that a fire truck is about to leave the station. This ridiculous alarm wreaked havoc on our 2-year-olds nap time. I provide this example to drive home one key point. This is a mega resort. As hard as they try, they are not a mom-and-pop bed and breakfast who will work with you for customer satisfaction. When I went down to the front desk and attempted to plead my case, I got nowhere. The guy at the desk just didnt care. One final thought: In all my research I guess I never really pieced together the entire Iberostar Playa del Carmen resort thing. There are five of them. And one seamlessly begins where the last ends. It's one massive area of 5 resorts all in a row. With the exception of the 5-star adult-only, you can go wherever you want. Not sure if this is useful, but I didnt realize it while researching. The resorts differ only by quality and price. I never really understood why you wouldnt just stay at cheapest one. They all appear similar as far as curb appeal. Although I'm sure there are good reasons. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating