Cancun

IBEROSTAR Paraiso Lindo


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All Inclusive    

2019 Exceptional Values
Honeymoon: Bottle of sparkling wine, fruit platter, and Iberostar gift.

Iberostar's Premium Gold Collection: Enjoy the warmth of Mexico's Riviera Maya! Explore spectacular natural landscapes, endless beaches bathed by crystal clear waters and the exuberant splendor of coral reefs, lagoons, and tropical forests. Situated along the sparkling blue waters of the Caribbean is Iberostar Paraíso Lindo, a charming Mexican village-styled resort where interconnected pools wind their way among thatched roof umbrellas and garden courtyards, and the sounds of tropical birds and gentle breezes fill the air. Kids will enjoy the wave pool, splash park and lazy river, while the adults will enjoy relaxation in the resort spa.

Guests will have access to seven swimming pools, including a lazy river, kids splash park, and the only wave pool in Riviera Maya. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from two lavish buffets and four specialty restaurants with a choice of Italian, Southwest Cajun, Chinese, and more. They can also stay poolside at the grill & snack bar. The resort also offers six bars and lounges, and nightly live entertainment in the theatre.

The Iberostar Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the Kids Club is a place where fun is guaranteed. Guests can also enjoy exchange privileges with Iberostar Paraiso Maya and Iberostar Paraiso del Mar.

Find out more about Iberostar Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraíso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: 1 hour snorkleing equipment rental, basketball, ping pong, volleyball, archery & more
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
STANDARD POOL VIEW
The 484 square feet and a pool view with Convenient location close to the pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
The room offers an area of 969 square feet with king bed and a guaranteed connecting room with two double beds and a tropicao or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
The room offers an area of 506 square feet and Private balcony with tropical or jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
The room offers an area of 484 square feet with a tropical and jungle view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
The room categories offer an area of 570 square feet and a private balcony with tropical or jungle view and whirlpool tub.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
The room offers an area of 484 square feet and a tropical or jungle view with a Priority location conveniently close to beach or pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Paraiso Lindo:
Jambalaya - Southern USA style cuisine served a la carte. Open for dinner only. Casual/formal dress code. Reservations required.
El Fogon Steakhouse - A la carte steakhouse restaurant available for dinner only. Restaurant serves buffet-style breakfast and lunch. Reservations required and formal elegant dress code required.
La Pagoda - International buffet open for breakfast, lunch, and dinner. Casual/formal dress code.
Fogon Mediterranean - A la carte specialty restaurant serving celebrated recipes from around the Mediterranean. Open for dinner only. Reservations required. Casual/formal dress code.
El Museo - Exquisitely prepared gourmet French quisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5100 Recommend
5100 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7371reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
great experience
BRADLEY Z.
Dec 31 2018
We had a great experience. The food was not good. My children lived off of ice cream and french fries at the snack shack. It was the saving piece when it came to food.
Customer Rating: 

Thanks Apple
DAVID M.
Dec 22 2018
I was looking to do a quick family get away on short notice. I did some research on the Apple site, but not a ton. I was book 2 room for 6 adults, so I was forced to call in to book it rather than use the web site, and I am glad I did. The apple rep talked to me about the site I had selected, asked me what my budget was and then recommended the site that we ended up staying at. I was a little worried that the rep might have been directing me to a property that needed more customers or that paid a larger margin to ?Apple, so I was skeptical all the way up to the day we arrived on-site. Boy am I glad I listened to her. The place was perfect. Food, service and hotel/pool/beach were all perfect. There is almost nothing about this trip that I would change. One tip, if you do stay at this hotel, there is almost no outlets in the room. I sleep with a CPAP device, I was able to make it work, but if I visited again, I would pack a small outlet strip and extension cord so that we could get all the phones in the room charged at night.
Customer Rating: 

IBEROSTAR is Great!
JAY O.
Dec 20 2018
This was our 3rd vacation with the Chicago White Sox through Apple Vacations and IBEROSTAR. Everyone and everything is FIRST CLASS FIVE STAR!!!
Customer Rating: 

Beautiful resort.
MARK M.
Dec 19 2018
Caribbean paradise at an affordable price.
Customer Rating: 

Second time at the Iberostar Lindo, thumb up again !
LEISA U.
Dec 19 2018
This is a beautiful resort and the staff, employees, cooks were all polite and accommodating. Wide variety of good food. Joseva kept us playing games and informed about daily activities. Loved the beach snack bar and drink bar. Julio took of us there ! I would highly recommend this hotel !
Customer Rating: 

golf carts pickup
HARRY S.
Nov 27 2018
it is hard for me to walk cause I had back surgery. the people that pick you up I had to wait to long so sometimes I had to walk to the buffet. one time one of the drivers of the golf cart got smart with me.
Customer Rating: 

Be warned of motel Lindo in riviera maya
BRANDY J.
Nov 15 2018
I can't believe this resort is rated so high by Apple Our room was so filthy we had to clean it with our towels Which we could not seem to get replaced no matter how many times we called. Our food from room service was always cold. Attitude from staff was rude. Lighbulbs out everywhere. No place to eat without reservation . Was hung up on by room service. Called apple vacations while there to let them know about things and after an hour we were told for 2 to 300 more a night we could upgrade. I've never seen such a sorry excuse for a resort. I have pics and plan on reviewing both apple and iberostar grand Pariso Lindo and Maya
Customer Rating: 

Relaxing getaway
BRIAN R.
Nov 05 2018
This would be our 4th time to the Iberostar property and 1st at the Lindo. If we wanted to stay at the Lindo we could as well as enjoy the amenities at a couple of the other resorts on the property. The service is always great and if you want to be involved in a lot of activities you have options or you can enjoy a relaxing time as well. The entertainment is nice during the day and the theater is always fun as well. Loved the magic show this year! The staff at the resort is great and they always treat you well.. My only downfall on the resort is the coati mundi are all over the place. Yeah they seem cute but sometimes it can be hard to eat near the beach because they can swarm people to find something to eat. Besides that I love everything with the property and will continue to return on future vacations.
Customer Rating: 

A Week in Paradise, Muy Lindo!
SERGIO L.
Sep 06 2018
This was my second time here at the Iberostar Paraíso resort and it definitely won't be my last! I booked a week long couple trip for my Girlfriend's first experience here at Lindo (Last year I stayed at Del Mar with my family and just knew I had to come back) and we absolutely loved it. The daily entertainment was amazing, we saw every show every night along with the daily pool games activities/competitions. The Star friends were absolutely amazing and great people that we got to actually know. The bartenders were all great with different varieties of drinks and atmospheres at each bar. The food was also pretty good and overall worth every penny spent here on this trip. I would highly recommend this place to anyone looking to get away both with your significant other or with the family as well. I honestly can't wait to come back and hope to vacation here at least once a year if possible.
Customer Rating: 

Iberostar Pariso Lindo
THOMAS E.
Sep 01 2018
We loved this hotel! Entertainment staff is truly amazing! Great place to go with the family. We will stay here again
Customer Rating: 

Was expecting better
SABINA B.
Jul 29 2018
Our group of six traveled to Cancun Mexico last week and stayed at Iberostar Paraiso Lindo July 20th – July 24th. Sabina Barnak and myself have stayed at Iberostar locations over ten times and decided to have Sabina’s bachelorette party there, as we were confident with the quality and courtesy of the resort. Upon arriving the bus transport and check-in process was as expected and efficient. Unfortunately, as our stay progressed we discovered the quality of resort has not remained consistent, compared to our prior visits. Below list out or room concerns: Booking # 0054922563 issues with their room 5350: - The A/C was not working all the nights we were there - The guest service button did not work on the phone - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922561 issues with room 5342: - The room had ants above the mini bar counter and bathroom counter - The room safe malfunctioned and had to be reset by hotel maintenance staff Booking # 0054922555 issues with room 5354 (room of Bachelorette, Sabina): - Upon entering our room, one of the beds was not made yet, and we had to contact the front desk again. This was upsetting because we paid to have this room upgraded and was the only room not ready in our group and the room looked no different from the non-upgraded rooms. - The room safe malfunctioned and had to be reset by hotel maintenance staff. Also, in relation to the quality concerns, we noticed the food quality and selection was not on par with our previous visits. The restaurant meals did not have quality meat and the buffets were limiting on quantity at times. Although there were inconveniences with our resort stay, the true issue arose upon our return flight to Chicago on July 24th. We received an update that Flight 45 will be slightly delayed that morning. Our shuttle dropped us off at the Cancun airport at the Frontier airline terminal around 8:45am. Our whole group checked in the day prior and had boarding passes ready at the airport. We began our process to reach the check-in counter to drop off our checked bags but noticed the line had stopped moving for a few minutes. We also noticed everyone around us murmuring and getting upset. Within a few minutes I received a text message that flight 45, leaving Cancun had been canceled and to refer to my email for further instructions. I had not received anything in my email, so I approached a Frontier employee. At this time the employee stated the flight will not be arriving to Cancun because it was unable to leave airport ORD due to being short- staffed crew members. We were informed that Frontier will begin looking for hotel and transportation accommodations, until the next flight from Cancun, which was the next morning. At this moment my group was already upset, because we were all expected to be back at work on Wednesday July 25th and now have lost a day of wages. Two hours passed we still had no updates on hotel accommodations, so I went up to the counter again to follow up. At this time, I was handed a piece of paper from corporate Frontier, outlining that I have two options: flying Frontier and getting a $500 voucher or fly a different airline and get reimbursed that flight up to $400 plus a $200 voucher. However, no frontier employee at the counter offered help to rebook or find us an alternative flight, all awhile being stuck in a foreign country’s airport, with no cellular reception or wifi. We asked for assistance multiple times from Frontier and Apple Vacation representatives in the airport, but had no luck and were dismissed or received rude, unhelpful responses. By the time we were able to reach a family member in the USA to help us book a flight back to ORD all the inexpensive, direct flights were taken or above the reimbursement rate of $400. I want to point out that we originally had a direct flight from Cancun to Chicago on Frontier and a four-hour flight turned into a 22 hour travel day for us. We had to purchase new flights through American Airlines on our own expense and re-check our bags twice as it was no longer a direct flight. At this point, I would like to point out every time we return to the resort we bring new guests with us and grow business for both Apple Vacation and Iberostar due to our testimonials. I hope Apple Vacations customer service will restore my faith in its customer service and quality of resort and vacation packages once again. I look forward to Apple Vacations response with a remedy to this event.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing vacation!
jmtesch, Schaghticoke, New York
Fri Feb 15 11:14:31 EST 2019
This review is a little late which I apologize for. The resort was everything we were hoping for and more. It was myself and my husband and our 10 yr old daughter. We had a family room and both rooms were clean. Each day house keeping did an excellent job on both rooms. The resort overall was so well kept that finding a blade of grass out place was tough to do. The staff works around the clock to make sure the entire resort is spotless and beautiful. We were in big 54 and our concierge was very helpful. We made all our dinner reservations as soon as we arrived. She also helped us with random questions here and there throughout our stay (Jan 12-19,2019). The food seems to be the thing that people take issue with but we had no complaints. The buffet had so many options to where if you can't find something to make you happy YOU'RE the problem. All the specialty restaurants were delicious as well. The staff in the restaurants and the buffets will do anything in their power to make you happy. The pool is enormous. Even when its filled with people you never feel like people are on top of you. The pool area waitresses were very friendly and attentive to us. Our daughter joined the star camp for several days and we had to drag her away at the end of each day. She would have moved in if given the chance. The staff who takes care of the kids are so amazing. They seperate the kids into 3 age grps. Our daughter was in the middle. They make sure every kid feels included and happy and they do soooo many things w the kids all day long. These kids are never bored. Wana make sure they sleep at night? STAR CAMP!! each night they do a show at the theater just for the kids. The kids dress in costumes and sing and dance. They love it! The staff really hits it out of the park w the way they make the kids feel. Overall we had an amazing time and we are planning our next trip back. This was our first Iberostar experience but it wont be our last. Thank you so much for an incredible family vacation!!! See you soon!

Great
PanaddaK17,
Wed Feb 13 09:46:24 EST 2019
It rained on my second first day but overall all, it was great. The resort is big and there are so many people entertaining you. The customer service is great. There is 24/7 food service. I would recommend to this resort. Make sure you check the weather before you come when it’s not raining. Otherwise, you’ll love it.

Great vacation!
ALN0729, Lancaster, Pennsylvania
Wed Feb 13 07:02:05 EST 2019
So far vacation is very good. We love the entertainment team! Lots of fun and always engaging in the people to allow them to have fun! My kids and us had a blast! The food was really good. A step above the Iberostar Parisio Beach. Everyone is so friendly. Very clean.

Iberostar excellent Entertainment
Barbarastorm,
Wed Feb 13 06:59:23 EST 2019
Found the entertainment staff energetic and fun!! Fun to talk to and lots of activities for everyone and every age. Very accommodating and welcoming! The facility and activities are made fun by the entertainment team!

Below average
Roy_Llorens, Mexico City, Mexico
Mon Feb 11 15:59:54 EST 2019
Clearly no update on the interior design has been made since the 90s. AC won't go below 71 °F, which can be a problem in a tropical weather. The food at the buffets is mediocre, but don't try to better your gourmet experience using room service: the menu is quite limited (they don't even have a breakfast section), and all food tastes exactly the same (i.e., plastic). Hosekeeping is not consistent; I only got 1 soap bar for a 6-day stay. Most of the staff is rude; don't expect an answer to your "good morning", and definitely don't expect them to go the extra mile for you. The best part is the huge, up to date gym. Couple of problems, though: it has very limited opening hours, and no dressing room. Bottom line, if you want to have a vacation but don't have a big budget, better stay at home.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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