Cancun

IBEROSTAR Paraiso Lindo


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All Inclusive    

Crystal Award Winner: Best Destination, 2015 & 2016

Exceptional Values!
Honeymoon:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Gold Collection: Designed to replicate a charming village complete with a courtyard, this luxurious and elegant resort combines spectacular design with the beauty of its Caribbean surroundings. Five three-story buildings with 446 elegantly appointed rooms and suites are encased in tropical greenery. The resort is decorated in traditional colonial style down to the smallest details, and will leave you speechless from the first moment you step into its lobby, which resembles an ancient monastery with touches of gold leaf.

Guest will have access to five swimming pools - two of them lake size pools, a wave pool, and a moving river that connects all the pools together. Imagine the fun, body surfing on frothy waves or floating along a winding river that sparkles under a tropical sun! Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

This 24-hour all-inclusive resort offers exquisite dishes and hundreds of flavors and textures. Guests can choose from lavish buffets and specialty restaurants with a choice of Italian, Southwest Cajun, and Chinese. They can also stay poolside at the grill & snack bar. The resort also offers seven bars and lounges, and nightly live entertainment in the theatre.

The IBEROSTAR Paraiso Lindo is designed to entertain the whole family. Adults can enjoy a cocktail at any of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, the mini club is a place where fun is guaranteed.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the spectacular beach of Playa de Paraíso, between Puerto Morelos and Playa del Carmen.
Address: PUERTO JUAREZ KM 309
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (15 km)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Wave pool, lazy river, activities and lake style, cold water Jacuzzi.
Golf: ONSITE
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Included
Raquet Rental Fees: Included
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Other Sports: Basketball, table tennis, volleyball, archery and water polo.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious, elegant, hotel combining spectacular design with the beauty of the Caribbean surroundings. Designed to replicate a charming village complete with a courtyard. The hotel has full exchange privileges with Iberostar Paraiso del Mar and Iberostar Paraiso Beach. Beach: Playa Paraiso Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 446
Year Opened: 2003 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers allowed. Sunfish sailing and Wind Surfing are free of charge, but if they are a first time user the hotel will charge for a beginner lesson.
ROOM TYPES
SUPERIOR STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony. Room also includes upgraded amenities, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOL VIEW
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with pool views. Room also features 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting rooms, one with two double beds and the other with one king bed. Includes a private balcony with garden views, 24-hour room service with a children's menu, family amenities, complimentary access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also includes a minibar, access to Spa Sensations wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden views. Room also includes 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
Spacious suite includes one king bed, a bathroom with a shower and separate tub, and a private balcony with garden views and a whirlpool tub. Suite also features complimentary Wifi, a minibar, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Rollways & Cribs are free based on occupancy.
DINING
IBEROSTAR Paraiso Lindo features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Paraiso Lindo:
Jambalaya - Southern USA style cuisine served a la carte. Open for dinner only. Casual/formal dress code. Reservations required.
El Fogon Steakhouse - A la carte steakhouse restaurant available for dinner only. Restaurant serves buffet-style breakfast and lunch. Reservations required and formal elegant dress code required.
La Pagoda - International buffet open for breakfast, lunch, and dinner. Casual/formal dress code.
Fogon Mediterranean - A la carte specialty restaurant serving celebrated recipes from around the Mediterranean. Open for dinner only. Reservations required. Casual/formal dress code.
El Museo - Exquisitely prepared gourmet French quisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lighted tennis court, Spanish lessons, dance lesson, water polo, beach/water volleyball, basketball, and ping pong.
Nightly Activities & Entertainment:
Live music, weekly theme nights, shows, dance performances, disco and bars
CHILDREN'S PROGRAMS
Lucy's Miniclub offers a variety of activities, painting, sand castle, movies, games and childrens pool and more.
Applicable Ages: 4-12 years old
Program Fees: included

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: Hourly
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5100 Recommend
5100 past Apple Vacationers would recommend IBEROSTAR Paraiso Lindo to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5855reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Overall great family vacation
Ptownpinkster,
Wed May 17 08:35:37 EDT 2017
My family (a total of 12) with varying ages 3-80 years old stayed here this past week. We stayed in room 5116 a junior suite in building 51 which was very near the beach and main pool. The room was well appointed and I felt that it was a good size for our family of 4 (2 small kids) and never felt crowded. The housekeepers did a wonderful job keeping it spotless daily. This resort is humongous and definitely has something for everyone. My kids, toddler and preschool aged, enjoyed this resort very much. Every restaurant we went to had chicken nuggets, hotdogs, hamburgers and French fries and ice cream, which pretty much any kid will be happy with. The kids water park/pirate ship was nice but lacked a nearby bathroom (at least not that I saw) and it would have been nice to have a drink station or bar near there as well. The wave pool was awesome. We have stayed at 7 other resorts in the cancun area this one competed well. The sheer size of this resort made it magnificent, they literally had every activity you can think of, that being said the size was also a downfall a lot of walking for my 80 year old mother in law and my 3 year old who refused to walk and had to be carried every long distance, golf carts come but not often enough and are usually taken. Service comparatively was not very good, don't get me wrong, the people were nice and friendly I just feel like they were overwhelmed with the amount of people and rarely got drink refills at any restaurant and the beach/pool service was nearly non existent. Beach area was far too crowded with not enough chairs or shade. The ocean was perfect beautiful white sand and blue water, perfect surf to swim in. My cousin did the catamaran lessons and took us sailing several times, that was a blast. Food by the beach was very good, main buffet by the lobby was the BEST. Hirashu the habachi grill was also a highlight. The kids show and night show at night was great, loved that they brought you popcorn and drinks. The whole facility is beautiful and well maintained. Overall this place had pluses and minuses, I would recommend it as long as you don't have to tote a toddler around (maybe bring a collapsible wagon?) or come with an elderly family member.

brilliant
Lesley M, Manchester, United Kingdom
Tue May 16 04:22:59 EDT 2017
The resort is very big but easy to get around. Just ask the consierge for a golf buggy. Entertainment during the day good - Charlie was fantastic with our grandchildren and even gave them both a gift when we left. Pools are lovely, food very good - we ate at the buffet every other night and ate at a speciality every other night (Japanese was very good). You do need to book well in advance though as the best times go very quick and you are left going at either 6.30 or 9. Rooms are a good size - buildings 51, 52, 53 & 54 are great if you like being near the pools. Drinks are ok and if you wanted an extra shot of e.g. Smirnoff vodka you only had to ask. All the staff work very hard. One trip to go on is Coco Bongos - absolutely fantastic. Look out for the peacocks & coatis - the kids loved seeing them. Only niggle was there was no disco for the little ones (our grandchildren are 2 & 3). Even half an hour would have been suffice. Other than that the holiday was brilliant and would definitely go back or to another Iberostar resort

Great resort for families
christinita, brampton
Mon May 15 08:38:48 EDT 2017
We just returned from our first visit to Iberostar paraiso lindo and we were very happy with the resort. I wasn't expecting fabulous food because of some of the reviews I've been reading in the last few months. But I was pleasantly surprised the food was very good. Although the buffet was not as huge as some other resorts I've been to I thought there was a nice variety, and we always came away stuffed! They also have a burger bar open until 3am a crepe restaurant and taco place in the on site shopping centre which were great and were open 10 am-10pm.They had really well stocked bars-even at the beach bar you could get gin, bourbon, whiskey tequila etc. That was impressive. Beach was beautiful, and yes there are a handful of rocks but again not as many as I was expecting reading the reviews. Most days were yellow flag with two days of red flag. We have two little ones seven and four and I've never been so impressed with the kids club, our kids wanted to go every day and the people that work there were very nice and the kids just loved them. There were kids there until 10:00 to night, and just once we let our kids stay there late because they begged us to. If you left them there in the evening at 6:30 they take the kids all for dinner to the buffet restaurant that's right in front of the kids club, (you can see them through the window if you go to the Kids club to pick them up, and the kids love it because they're sitting with all these other kids, then they go and get ready for the kids show which is all right in the same little area, then after the kids show the kids club leaders take them for ice cream and then they go to the galaxy disco which is just open for small kids at that time and has Star Wars themed decor. One night they put on a kids show of Disney frozen and they let all the kids participate & get dressed up in their faces painted and be in the show. No kid who wanted to be in it was left out and they ended up with eight or nine Elsa's. The next night it was a circus show and they dressed up the kids in animal costumes, super cute. We felt like the employees at the kids club cared about their job and wanted to make sure the kids have fun-keep in mind this was the kids club on the lindo side there's another one on the paraiso and Delmar side that we never used so I can't comment on that one. The only thing I felt I could complain about was that they didn't seem to have a kids pool that was shallow, but on our second last day we went over to the Delmar side and it was a whole New World we didn't even know was there. They had their own pools, a restaurant and a shallow but very big wading pool that was really beautiful. We went into playa del Carmen one morning and had fun enjoying the shops buying a few souvenirs but is very hot this time of year so in town it's even hotter. You can buy things at the shops or spa and even a massage on the beach and charge it to your room and pay at the end of the week. Our trip almost ended on a sour note when the night before leaving they told us at the front desk we owed $100 from a purchase in the shops. Beware because they do this to a lot of people and you might be inclined to pay it to avoid missing your bus to the airport but tell them to show you proof , if they don't have your signature- don't pay!!! After my husband got upset and told them he's not paying a dime unless they show him his signature that he approved charging something to his room, they eventually call that a "mistake" that it was a different room that should have been charged. Beware-no matter who it is, the guest has to sign for the purchase. all in all it was a super trip we were very impressed and we will definitely come back!

VERY disappointed
stevann0817, Sunbury, Pennsylvania
Sat May 13 11:31:02 EDT 2017
Upon arrival, the front desk and check in was quick and easy. However, most areas of this resort need improvement, It is a huge resort. We could not find our room. 3 women were sitting/standing at a concierge desk talking, we asked for assistance. It was obvious we had interrupted their conversation. One just pointed to a building, which turned out to be the wrong building. Finally, we found a maid who was so nice and helped us locate the correct building. The room was horribly hot. When phoning front desk about it, I was told, "that's just the way it is". We were not off to a good start. GROUNDS, absolutely gorgeous. Always someone working hard to maintain the beautiful lush vegetation. Some of the drivers are very careless when driving the service trucks, we nearly go hit by one. POOLS: Excellent. We never had trouble finding a chair. pools are large, clean and very well maintained. Lazy river ok but too slow. Wave pool was fun. BARS: OK, not bad, not great. We were a bit confused as to how there is a drink menu, but the bar waitress (lobby bar) had no idea what the drinks were that we were ordering or sometimes the bar did not have the ingredients to make drinks that were on the menu. Abimael was the BEST bartender. GREAT drinks and soooo friendly. The waitress Genny was NOT friendly at all. We always tipped for every drink so I am not sure why she seemed so annoyed when we ordered drinks. Room: Nice room, cleaned daily by maids who did an excellent job, but the toilet did not flush properly and the bathroom smelled like urine even after the maid had thoroughly cleaned it. (NOT the maids fault). AC was awful and also, when leaving room, the power shuts off (thus, the rooms get very hot) so charging cell phones was a real challenge. I generally charge my phone when we are out of the room. Who wants to spend over 2.5 hours sitting in the room to charge phones due to the charging took forever. I run my business from my phone so this was not acceptable. Food: Some of the food was very good. We only ate at the buffet. Unfortunately, the food was often cold. What would have been a great dining experience, was often ruined due to the food being cold. The steaks were excellent quality and the chef was grilling them to your desire. The beef was delicious as was the grouper. Buffet is a bit repetitive, but we always found something. The desserts were great. A bit more Mexican food would have been nice, that's what we go for. Food was a big concern for us as we have a child who must be gluten free for medical reasons. I had emailed prior to our visit to be sure this wouldn't be a problem. I was assured this would be no issue. However, when we checked in and asked about this at the front desk, ( it was my understanding we would be given a letter for the chefs), we were told they didn't do that. We tried to find gluten free items on our own, one of the chefs at the pasta bar was a bit help and made GF pasta for her twice. The third night, he was not there and she was served regular pasta which could have been a disaster, but luckily we caught it in time. We were then helped by 2 other chefs, but it was the last night so it was too late. We also realized that the sudden interest in helping us was that there was a survey about the entire resort that was passed out that evening. The head chef was VERY forceful in insisting we give all five star scores. This was annoying as we were trying to enjoy our last dinner. While there are certainly things we enjoyed about this resort, it is by no means a five star and cannot hold a candle to the RIU PALACE in Playa del Carmen. I do NOT recommend for other Celiac guests as to the cross contamination with other foods. One nice touch is the little shopping mall across from the Lindo lobby. All drinks and food are included with your wristband. We loved the crepes and the coffee. Wait staff: some were good, others not very friendly. One morning the cream/milk in my coffee was sour, when mentioning to waiter, he was clearly irritated and then I was offered no more coffee. All in all, this is a very average resort, at best, not terrible but for the money, it is not a good value. This was our 4th stay with Iberostar and is definitely our last.

Family spring break
Sue6016, Maryland
Fri May 12 06:32:29 EDT 2017
We had a really nice time at this resort. It's beautiful, clean, and the people are awesome! They work so hard and you are always greeted with a smile. The food was good--about the same as any all-inclusive we have been to. We didn't care for the Jambalya. The steakhouse is good. The Japanese restaurant at Maya was our favorite. Be ready to play the chair game. And when you get up at 7 to reserve chairs, you and the kids are too tired for the 9:30 pm shows. LOL. I wish the shows could start a little earlier. Overall, a nice vacation. We would return but will probably go to another resort next year just because we like to try others and the kids have requested a resort with a water slides after having that at El Cid last year. The lazy river here, by the way, is very lazy.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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