Cancun

IBEROSTAR Cancun


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All Inclusive    

Exceptional Values!
Honeymoon:
One bottle of sparkling wine, fruit basket and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Gold Collection: The beachfront IBEROSTAR Cancun stands with theatrical appeal below the cerulean sky and has been recognized with many awards and accolades including the AAA Four Diamond Award. This impressive architectural jewel boasts an ideal location facing the turquoise water of the Mexican Caribbean, and is the only hotel in Cancun with both an 18-hole championship golf course and professional soccer field on site.

But the fun doesn't stop there; you can also enjoy an array of services and amenities to meet the needs of any Cancun vacationer. The resort is one of the very best hotels in Cancun, and is the ideal venue for a Cancun family vacation or beachfront Cancun wedding. Enjoy activities including target shooting, basketball, beach volleyball, dance lessons, darts, soccer, water aerobics, ping pong, tennis, water polo, and complimentary access to the fitness center. The mini and teen clubs keep the kids entertained while Dad plays golf and Mom is pampered at the spa.

The IBEROSTAR Cancun is located on one of the finest beaches in Cancun, Mexico, just 15 minutes from Cancun International Airport and easily accessible to major tourist attractions in the region such as archeological sites, shops, restaurants, and entertainment spots.

The rooms at this family-friendly hotel are spacious, comfortable, and feature luxurious decor and beautiful views of the Caribbean. Guests of the IBEROSTAR Cancun Hotel will enjoy an unforgettable dining experience in Cancun. In addition to 24-hour room service, enjoy casual dining at the poolside snack bar through 6pm. Two international buffets and four specialty restaurants feature global cuisine: gourmet, Japanese, Mexican, and more. Meat lovers will be in heaven at the Steak House while the hotel's six bars offer some of the best scenes in Cancun to relax and enjoy a drink. After dinner, don't miss the live show at the theater.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location.

The IBEROSTAR brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
Address: Boulevard KuKulcan, KM 17
Cancun, Quintana Roo


MX
Local Phone: 52-998-881-8000
Fax: 998-881-8082
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 7
Outdoor Pools: 7     
Golf: ON-SITE
Holes: 18
Tennis
Number of Courts: 2
Court Fee: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An impressive architectural jewel with a key location facing the turquoise water of the Mexican Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 426
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Water sports are not offered at this resort due to choppy waters.
ROOM TYPES
SWIM OUT OCEANFRONT VILLA
Oceanfront Villa includes one king bed or two queen beds, and access to a private swimming pool and outdoor area with a hammock. Villa also includes upgraded amenities, complimentary access to Spa Sensations wet area, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
MASTER SUITE
Master Suite includes an oversized bedroom with a king bed, a large living room with a desk, and an extended private terrace with beautiful ocean views and a whirlpool. Suite also features 24-hour room service, personalized minibar, and much more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
VILLA GARDEN VIEW
Villa includes one king bed or two queen beds, and a private balcony with gorgeous garden views and a hammock. Room also includes 24-hour room service, complimentary access to Spa Sensation wet area, turndown service, and more updgrade amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANVIEW STANDARD
Guestroom includes one king bed or two queen beds, a fully-equipped bathroom, and a private balcony or terrace with ocean views. Room also includes a minibar, complimentary access to Spa Sensations wet areas, Wifi internet access, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
Suite includes one king bed or two queen beds, a private balcony with a whirlpool tub and ocean views, and a spacious living area. Additional amenities include access to the Spa Sensation wet areas, turndown service with aromatherapy, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEANVIEW
Room includes one king bed or two queen beds and ocean views. Room also features complimentary access to Spa Sensations wet areas, Wifi internet access, 24-hour room service, and more.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN FRONT VILLA
Villa includes one king bed or two queen beds, a private balcony with oceanfront views, and access to a garden with hammocks and private pool areas. Other amenities include access to Spa Sensations wet areas, a welcome gift, and premium bath amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
IBEROSTAR Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at IBEROSTAR Cancun:
Naga Hibachi - Japanese style cuisine served a la carte. Open for dinner only. Reservations are required. Casual/formal dress code.
El Maguey - A la carte restaurant featuring all of the flavors of Mexico for dinner. Also open for a buffet-style lunch. Reservations required for dinner. Casual/formal dress code.
Antiguo Laguito - Buffet-style restaurant featuring classic Mexican fare and international dishes. Open for breakfast, lunch, and dinner. Casual dress code.
La Parilla - Classic steakhouse serving grilled specialties a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
La Horma - French and international cuisine served a la carte in an intimate setting. Open for dinner only. Reservations are required. Formal/elegant dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Dance Lessons, Water Polo, Beach Volleyball, Basketball, Archery, Air Gun Shooting, Table Tennis
Nightly Activities & Entertainment:
Nightly shows with live music.
CHILDREN'S PROGRAMS
Kids Splash Park
Applicable Ages: 4-12 years old

Children's Facilities
Game Room
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1068 Recommend
1068 past Apple Vacationers would recommend IBEROSTAR Cancun to their friends and family
TripAdvisor Web Reviews
Based on 4634reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great facility but the rooms are one star.
Jay B, Atlanta, Georgia, United States
Thu Oct 19 11:30:21 EDT 2017
Let me start out by saying we had a great time. The building and grounds are beautiful and well maintained. The restaurants had varied menus and very good. The nightly entertainment was a blast. (I'm not just saying that because I won one night). And the employees seemed to really care. The only problem was our room. The room itself was out of the 70's and nowhere near as glamorous as other resorts we have stayed in near Cancun. But the biggest problem was the construction. We were on the second floor and from 9am to 7pm our whole room shook with the pile drivers outside. My wife takes a medication which requires her to take a nap in the afternoons but that was impossible in our room. After checking in I immediately went to the front desk to change rooms but was told the best they could do was change our room for Friday night but we would have to move back in for Saturday night. This being Wednesday that was not a good solution. If you go here demand you get an even numbered room, the are on the opposite side of the hotel and those in our group in even rooms had no complaints of construction noise. Otherwise we had a great time!

Fun Times, Great Service
Robert F,
Tue Oct 17 08:33:28 EDT 2017
Disclaimer: This was our first visit to Cancun, so I have nothing there to compare the Iberostar to any other hotel/resort in Cancun nor anywhere else in Mexico. Our room was very nice and clean. We were excited to see how our housekeeper would fold a towel into our daily towel animal (elephant, bunny). Fridge was stocked daily with Coca Cola products, water & Dos Equis beer. Food was very good. The buffet restaurant had a huge variety at all meals. The steakhouse was very good, as well as the Japanese & French selections. The Mexican restaurant was under renovation, so we couldn't eat there. All of the bars & bartenders were excellent. The beach was groomed beautifully each night, & service there & poolside was great. We had a great time, & would love to go back sometime in the near future.

Incredible Vacation!
sasdsss4, Newington, Connecticut
Sun Oct 15 04:49:35 EDT 2017
My wife and I visited the Iberostar Cancun resort from October 1st through October 10th and have nothing but great things to say about our time there. The resort is well kept and the entire staff is nothing short of fantastic. The food at the buffet is always very good (make sure that you get to the spaghetti bar!). Our room was great and was very clean. I would like to single out a few of the staff that made our vacation very special. First, there is Daniel in the main dining room who greeted us every morning with a smile and a handshake. Then there was Natalie at the concierge desk who was there for us no matter what our questions were. Norma was extremely helpful with her expertise in "technical" matters. Miguel was extremely helpful and helped us out with all of our requests. He went above and beyond at every turn. Lastly, we would like to say a special thank you to Edrie who, as always, treated us like family. I would also like to thank the entire staff at the golf course who accommodated me and my wife when we wanted to play golf on Sunday. All of the people at the golf course are extremely friendly and treated us extremely well. We can't wait to visit the resort again. Just a fantastic time all and all. Thanks to the entire crew at Iberostar Cancun for making everything so special for us. Doug & Sue Shumski

Paradise
Julio L,
Thu Oct 12 18:40:46 EDT 2017
I have never felt more relaxed in my life and do I visit this place can't wait to come back great staff with excellent customer service the food was great the drinks were excellent my room have an incredible View I would definitely recommend anyone to visit this place anytime

Best vacations ever!!
isabellalara1204, Houston, Texas
Thu Oct 12 18:27:41 EDT 2017
We Just stayed at Iberostar Cancun for our honeymoon and everything here is Just like a dream! The staff is amazing they are all so fríendly and attentive we stayed in a villa and at our arrival guest services surprise us with a beautiful room decoration, strawberries and champagne such a nice touch! This is the best experience we ever had we really recommend this hotel to everyone, they just made our honeymoon so special we will remember this experience for ever!



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