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Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

Exceptional Value!
Extra Value: Receive exclusive savings on select Rock Royalty rooms (restrictions apply).
Extra Value: Receive up to $1800 in Limitless Resort Credits or Unlimited Golf. Restrictions apply - see Hard Rock Hotels Limitless Resort Credits page for details.
Golf: Unlimited rounds of golf for all in the room instead of Limitless Resort Credit (20% service fee plus restrictions apply).
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, in-room breakfast, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).
Family: Two kids ages 4-12 Stay and Eat Free (booking dates and travel dates apply).

Multi-platinum soul singer Jess Stone is coming to Hard Rock Hotel & Casino Punta Cana on April 23, 2016 at 9:00pm. Tickets are limited and can only be purchased at the hotel.

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
4 BEDROOM ROCK ROYAL VILLA
Villa includes four spacious bedrooms, two with king beds and two with double beds. Villa also features a living area, a dining area with a bar, a double hydro spa tub, a minibar, private check-in, ocean views, and many other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Cafetto - American style café
Ciao - Italian fine dining a la carte
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
949 Recommend
949 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 16715 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing hotel
francisco2627, Punta Cana
Thu Jun 23 16:50:39 EDT 2016
Hotel property: Very clean and huge. Employees: They where all friendly and helpful. Food: It was good but not great. We didn't try 3 of the restaurants but I don't image they would blow my mind if nothing else did. Room (Upgraded to Rock Royalty): It was well worth the money. Ours came with an assistant who was just amazing. Assistant: Llesi was the name of our assistant. He was amazing and the most helpful person. Im not sure what he makes right now but whatever it is double it. Im telling you if you go to this resort chose Llesi as your assistant you will not regret it. His English is perfect for those who do not speak spanish. He moves quickly on anything you ask and he goes well out of his way to make sure you are having an amazing time. Overall: I would stay at this hotel again and recommend it. More>

Excellent stay, very good service.
Got_2_Go_2_travel, Springfield, Virginia
Thu Jun 23 12:40:01 EDT 2016
I was very happy staying at Hard Rock. I loved food, service and everything else. We had Victoria as a Building manager and she was fantastic. She accommodated every request. We love you Victoria. Also Yenrry. We loved pizza, it was so good. It was hand tossed in the air and taste as best I ever tried. Food was very good. Everything was fantastic. More>

Beach Wedding & vacation
jkmom21, Covington, Louisiana
Thu Jun 23 12:34:20 EDT 2016
My daughter was married on the beach a couple of weeks ago in a beautiful sunset wedding that was absolutely beautiful. Our on-site wedding coordinator Maria, was friendly, attentive & made sure that everything was perfect. The entire staff was friendly & accommodating. The resort is HUGE, the beach/sand is beautiful and there was always room at the pools and restaurants. And don't miss the Michael Jackson impersonator at the Theater - he is amazing!!! More>

Family Vacation
lolly0811, Chicago, Illinois
Thu Jun 23 11:57:03 EDT 2016
We had an amazing week! We were in a Presidential Suite right by the beach. The room was very nice the air conditioning was not super cool and there were a lot of mosquitos in our room we got lots of bites. We had a few issues with things in our room but as soon as I called someone came and always fixed the problem. I would have given an excellent review but a few of the excursions left much to be desired. Unless you want to spend lots more money when you arrive don't go ziplining!! It took us about 20 minutes to actually do the 3 lines included in our free deal (from the hotel for going to their sales pitch for vacation club). The ziplining people were very forceful and a bit rude trying to push you to purchase more lines when we didn't purchase more they informed us the bus would not be back for 3 hrs. It's a 4 hours event. We called a cab that cost us $45 to return to the hotel. The parasailing was very disorganized and some of the people were rather rude also. After those experiences we chose to cancelled the Deluxe Cruise and with a little work I got a full refund. I did talk to hotel management about these issues and told them they need to have their excursion people give people all the information up front so you have no surprises when you get to your excursion. What I learned.....STAY at the resort and enjoy the beach, pools, excellent food and very friendly staff. The ATV and Horseback riding at the hotel were a lot of fun and the SPA was amazing (use your resort credits). WE WILL BE BACK :-) More>

Needs an Upgrade
bt_dot_com, braddotcom
Thu Jun 23 11:38:09 EDT 2016
First and foremost, I would like to commend the service here. Every bartender, every waiter and waitress, every housekeeper, everyone was absolutely so pleasant and helpful the entire week we were there. Just a few examples: The kids (pre-teens) really liked the virtual golfing in the Hard Rock golf shop. One of them had never even golfed before. You can imagine balls flying every direction and yet the staff was upbeat and supportive on every swing. Bartenders. Holy cow. Just waiting my turn patiently and they would seek you out and get you drinks. They worked so hard I really wish the hotel would staff more of them in the busy areas. I received this service without tipping, but eventually was so compelled I started bringing some dollars with me. Casino security. My son was too young to go inside to watch the NBA finals so what did the security guys do? Handed us over to the maitre d at Simon Mansion who gave us a place to watch the game and looked after us the rest of the evening. Those are just a few. I cannot say enough good things about the staff. The people that work there is why it is almost heartbreaking to not be able to give this place five stars. But the management has work to do to really make this a top-notch place. Let me keep with the other positives first: The Moon Pool was clean, warm and not crowded. We didn't bother with the others near the beach because they were packed with people. It looked like people were having a great time at the pools that were packed. It just wasn't our scene. The beach was great. Huge swaths of sand. Plenty of chairs. Beach volleyball. You can pull chairs down to the water if you want. No one seems to mind. The beach is about 50 yards deep so it really is nice with plenty of room. The sand is very soft. The waves are very active. A wave of good size hits the beach about every 5 seconds, which is very turbulent. There are some parts of the beach protected by a breakwater about 100 feet offshore and those have much less wave activity. Still not calm, but very reasonable for all ages to swim in the ocean and enjoy it. The area to the south of the breakwater has great action. We did some body boarding on a red flag day and the kids were getting all they could handle. The waves were not overly big, maybe 5 feet, and they had no trouble with it as long as they stayed closer to the shoreline. They didn't really push their luck too much as the churn of the ocean was pretty intense. There were adults with some alcohol-induced courage going further out and lifeguards made them stay closer to shore. It was obvious once you did not have footing on the bottom you would get tossed around pretty good. The mini-golf was fun. It's a nice course. Challenging with a lot of balls ending up in the water hazards. I'm not sure it would be fun for kids that can't play golf or are a little older. Some toddler-age kids were crying, some seemed to hang in there. The mini-golf was not included in the all-inclusive which is a little odd. Using some resort credits, $6 for one round, or $8 for all-you-can-play for a day. OK now for the two big items that make this no more than an average place to stay: The resort is only five years old and the wear and tear is showing everywhere. I have a new appreciation for what it takes to maintain a place like this. New paint has been slapped on in most places. For example, in our room, the granite counters and the wood trim all have one-inch wide paint smears all over them from just sloppy re-painting. I am sure the worker had to do twenty rooms in a day. At least that's how it looked. Outside the rooms in the exterior causeways, the hotel was installing metal reinforcements on every exterior wall edge while we were there. Again, horrible work. Screws sticking out, nothing flush. And those will be coated in a thick coat of paint. The tile in the nicely sized shower is already cracked and chipped in multiple places. The door to our room has visible damage to both sides. There is a leak of some kind causing water to pool on the tiles on our balcony (not sprinklers)! There were other issues but you get the idea. The maintenance simply needs to be better and they need to keep to a higher standard of repairs or the hotel is going to look really rundown by 2018. And, finally, the food. It was so bad. Since it was all-inclusive, more than once we threw entire meals away without even eating them. Food at a five-star resort needs to be better than tolerable. It really affects your whole trip. We tried almost everything - pasta bars, salad bars, chef-made caesar, muffins, croissants, omelette bars, pancakes, french toast, steaks, sushi, hibachi, etc. None of the baked goods taste right. They must use an unusual type of flour or not enough butter. Most of the baked goods tasted like cardboard. The best we could do was the steak at Toro (just ok), the sushi at Zen (again just ok - worst ginger ever, not even sure it was real), plain cheese pizza from Pizzetto, and getting eggs well done - not omelettes - from any of the omelette bars. This was way more effort than it should have been. Understanding this is a very large complex (3000 rooms?), quality of that quantity of food is daunting. However, I have been to the Hard Rock in Vegas and their food is superb. I also have been to Disney several times and they have no issues with producing great food for tens of thousands of people every day. To add to the bad experience of the food itself, there was no enforcement of any kind of dress code. Keep in mind these are not "beachside" eateries. They are restaurants. There were moments where I just couldn't believe what I was seeing. For example, in the Market (an enormous buffet restaurant), we had a late breakfast there and there were tank tops on men all over the place. I actually watched a man rest his arm on top of the sneezeguard (glass shield) where the omelette station was. His armpit was actually in contact with the glass. Just stunned that (a) someone can be in a place to eat like that and (b) find probably the most disgusting thing possible to do to prove why you need to have shirts on in the first place. There were plenty of other issues besides tank tops (wet bathing suits!), but it all is the same type of thing. A few final random things - The dude that does Michael Jackson's Billie Jean on the party bus is pretty awesome. Not that awesome if you are in building 8 where he stops to do his act. I bet those folks will be hearing that song in their head for quite a while! Weather was great - Punta Cana is a wonderful place to visit. What is the smell by the Sun Bar? We tried to figure it out for a week. Is it wood polish? Tip for Nathan's Hot Dogs. Make sure you have ketchup before opening. Tip for Ice Cone. Get better ice cream, or maybe ditch that and go with shaved ice like they do in Hawaii. Make sure in any case, the ice cream is actually frozen. Wi-fi was decent. And I totally forgot - the beds need to be upgraded to queen size. Two adults in those double beds was tough. More>



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