Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room instead of Limitless Resort Credit (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, in-room breakfast, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).
Family: Two kids ages 4-12 Stay and Eat Free (booking dates and travel dates apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service. Every little rock star deserves a big stage, and that's just what you get at The Little Big Club! Kids enjoy singing, dancing and more with Barney, Angelina Ballerina, Bob the Builder, and Thomas the Tank Engine, with educational, interactive, and all out fun activities!

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style café
Ciao - Italian fine dining a la carte
Zen - Asian a la carte - Teppanyaki & sushi
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Little Big Club, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 26062reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

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HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
Customer Rating: 

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Hard rock
LORRI C.
Jun 10 2017
Perfection
Customer Rating: 

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Excellent!
MARK E.
Jun 04 2017
The hard rock is an amazing hotel. The staff work so hard and do absolutely anything you could ever need. this was my third time there and I would definitely go back!
Customer Rating: 

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Great place, it's just the food
STEVEN P.
Apr 03 2017
The place is amazing ,don't get me wrong, but the food is bland, it's very fresh though. Zen Japanese rest. Was the best out of all the food I ate. I don't think it's the chefs fault, I think it's just the products that they have work with.
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Customer Service Quality
GIUSEPPE B.
Mar 20 2017
Every single Hardrock employee from upper management to the lawn care personal made us feel very welcome like we were part of a family. This is the first time that I've ever hugged a restaurant waiter because he was someone that we got to know, and felt like we've known for a long time. A very welcoming staff to say the least.
Customer Rating: 

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Did not get King size per reservation
BRIAN S.
Feb 20 2017
This is our second time to Hard Rock Punta Cana and both times were were given a room with a double bed upon check in despite our reservation being for a king size bed. Both times we received a king size bed the following night with no credit. In addition, this time we were placed in a handicapped accessible room. This meant that we did not have a door on the bathroom and no dual shower heads, which is the #1 thing that my husband was looking for. In addition, we had to bend down to use the mirror, towels, sinks, etc. and it became annoying. Not the worst thing in the world to happen but we were disappointed.
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Entertainment
JAMES K.
Feb 16 2017
At the Hard Rock, I expected rock n roll entertainers rather than local Caribbean entertainment that I could get at any hotel in Punta Cana. More rock n roll would be good
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Not worth the money!
SHARON T.
Jun 15 2016
The hotel is not all that I thought it would be! I traveled with a large party and not one room came without it's issues. From ants in the room to doors that did not close. The trams that came around came far and in between. Most nights we had to walk because it took more than 15 minutes for it to arrive. And when it did, it ended up being full. The spa was the best thing about this trip! I have been to a few all-inclusive and this by far is no 5 star hotel! Disappointed is an understatement.
Customer Rating: 

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Hard Rock Punta Cana
PATRICIA H.
Mar 28 2016
We had a wonderful time at the Hard Rock Punta Cana. The staff were wonderful, the rooms were beautiful and the beach was perfect. The facility itself is huge so the hotel runs "tram cars." You just flag it down and tell it where you want to go. All in all, it was a wonderful trip
Customer Rating: 

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Hard Rock Hotel and Casino
MARTIN P.
Mar 21 2016
The Hard Rock Hotel and Casino is an excellent facility. The beach was beautiful with white sand beach and clear water. The room and service was excellent and the food was good. The only downside to the vacation was the steakhouse restaurant was a disappointment, the steaks were on the poor side. The swimming pools were excellent but did not have enough pool chairs and was able use them several days.
Customer Rating: 

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TripAdvisor Traveller Reviews
Amazing Stay
Mlolley77,
Sun Oct 22 11:52:59 EDT 2017
I had such an amazing time and Carmen at the Main pool was amazing!!! She was so respectable, nice and her service was top notch. We couldn’t compliment her enough. The room was gorgeous and the food was so good!!!! I can’t wait to come back.

Paradise
lizd393, Mandeville, Louisiana
Sun Oct 22 05:17:54 EDT 2017
I am sitting at one of the restaurants on the premises enjoying a cup of coffee and breakfast this morning. Today is our last day and we are sad to leave. The room has been amazing....big and luxurious. The food great! Can't wait to come back. Be sure to visit Pedro, pool conceriege, if you have questions. Get to the pools early for a fabulous day.

Our wedding experience
Darielys L,
Sat Oct 21 11:11:05 EDT 2017
My husband and I got married on July, 2017 at the Hard Rock Punta Cana. I really want to thank Ana Roque and Marlyn Tobon (our Miami Team) for the great service, professionalism and kindness during all this process. Their service could not be better, we are so thankful for working with them and having the best experience planning our wedding, which we owe to them 100%. Ana Roque, as our wedding coordinator, did an extraordinary job by giving us advice of how to do things the right way and being very detailed in planning our wedding. She made our lives very easy and everything came out better than what we expected. Our experience at the hotel was exceptional. All the events that we held were managed properly, the personal were very professional, and the food was very good. We would personally like to thank Reiny Morales, our wedding coordinator at the hotel, for her excellent service and undivided attention. We are very satisfied with our entire experience with the rest of the hotel personnel and amenities. We highly recommend this hotel for anyone who’s planning an event at Punta Cana. This hotel is huge on all types of events and they know exactly what they are doing, they will make your life easy in planning it. However, based on our experience, we would recommend you to bring your own photographer if pictures are highly important to you. At least discuss their recommended vendor packages in depth and look for other options before making a decision. The reason why we recommend this is because we didn’t have the best experience with the photography company. We have zero complaints with the actual photographer and the person that took the video. They both did an exceptional job and were very prepared and professional. Unfortunately, we didn’t have the same experience dealing with the photography company when we returned back home. If we could turn back time, this would’ve been the only thing we would’ve done different. We should have brought our own photographer and in return we would’ve received way more for what we paid for. We personally want to thank Mr. Chadi Bousaid, who after I contacted him, IMMEDIATELY had the right person contact me to finally resolve the situation we were having with the photography company. We also want to thank Mr. Ivan Castro & Anvic Araujo for their professionalism and quick response. Thanks to them we finally received what we were entitled to. We want to emphasize the main reason we highly recommend this hotel. You will have the best experience, and if for any reason you experience any issues, you will have a team of professionals there to help you resolve it. For us, this is their biggest merit. They will not disappoint you. This has not been our first nor won’t it be our last time we’ll visit any of the Hard Rock all inclusive chains.

Vacation 2017
holmandb, Martinsville, Indiana
Fri Oct 20 12:27:15 EDT 2017
6th time here and I love it, I'm traveling with friends and we are having fun, we love the food our favorite restaurant zen for my husband and for me Ipanema. The pool is great, special thank to Glennis at members pool she was taking care of us with the drinks We also had two great guys who take care of our requests in rooms and restaurant reservation,thanks Anderson & Benny for being so kind to us, you guys are wonderful..will miss you guys!! Big thanks to Raciel Dominguez our resort credits representative!!! We are absolutely planning our next vacation here again soon.. and

Celebrating wife’s birthday and masters degree graduation
stevenpD8169KG, Louisville
Fri Oct 20 10:09:38 EDT 2017
My wife and I were at the hard rock Hotel and Casino from October 7 through October 13, 2017. We had an amazing time, I must say mostly due to the incredible&amazing Dominican people. I cannot express enough how wonderful my experience at the hard rock was for no other reason than the employee’s of that establishment. Two people in particular stick out in my mind as far as going above and beyond their job description to assist my wife and I in having a phenomenal time. One of our waitresses Sugey Who took far better care of us than was ever expected. She works at the restaurant Toro and Isla. If you’re fortunate enough to get her as a waitress you will be more than satisfied. The second individual that went above&beyond the call of his position was Miguel Bueno The captain of Toro restaurant. My wife wanted her favorite wine,they didn’t have any at that restaurant and Miguel had one of his employees go to a different restaurant to get two bottles for my wife. That was one of many things that he did for us while we were there, simply amazing!! On a scale of 1 to 5 I would give these individuals a 10.these were just two of the most wonderful people I have ever come in contact with while being out of the United States.I have traveled around the world and I have never in my life met such hospitable,kind,considerate and always with a smile and a joke. Hard rock Hotel and Casino is exactly what a vacation is supposed to be. Complete and total relaxation without any complications whatsoever. From the bottom of our hearts my wife and I would like to say thank you!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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