Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

2018 Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, service fee, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, breakfast in room, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service.

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Ciao - Italian fine dining a la carte
Zen - Asian a la carte - Teppanyaki & sushi. Reservations are now required. Reservation requests can be submitted to reservaszen@hrhcpuntacana.com from 9:00am-2:00pm, or can directly contact the hostess. Seating time 5:30pm-10:00pm.
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte
Toro - American style steakouse
The Market - International buffet
Isla - Caribbean cuisine
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
Cafetto - American style caf
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 27571reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Spring Break Madness
CHRISTOPHER B.
Apr 12 2018
The Hotel sold its soul to host hundreds of drunken, loud, obnoxious 18 year olds. It took over an hour to check in and there was no sense of urgency. I got no more than 2-3 hours of sleep each night as the halls were filled with screaming drunk teenagers. The staff did not care! My daughter's luggage was lost and the staff at the hotel laughed as they charged me $30 for tampons, $5 for a cheap toothbrush and $10 for a plastic comb. I would not return if you were paying me.
Customer Rating: 

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LORI T.
Mar 01 2018
This is a beautiful resort with many perks, especially if you are a golfer. We stayed from February 9th-16, 2018. The weather was beautiful but very windy. There were red flag warnings every day during our stay so swimming in the ocean was not possible. We upgraded to the Double Diamond package expecting the better views but were surprised to find our view was a manicured jungle. Unless you are planning on staying in the Rock star or Presidential suites, you have no view of the ocean. We had my 10 year old son with us and of course he wanted to be in the pools all day, of which there are many. The three pools that were closest to our room were for exclusive members only, or timeshare purchasers. The nearest pool that we were able to use was a ten minute walk from our room. Don't get me wrong, this place was beautiful and there were many activities day and night, but it seemed that everything we wanted to do was a minimum 10-15 minute walk or we had to wait for a golf cart "taxi" to make a stop nearby. If you are a golfer, gambler, timeshare owner or do not have impatient children, this is definitely the place for you. We had a good time, the place was clean and the weather was beautiful compared to winter in Minnesota. Based on the enormous size and lack of views, we will probably not go back to the Hard Rock in Punta Cana.
Customer Rating: 

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Wonderful experience!
AMY B.
Feb 16 2018
Had a great time! Would definitely recommend.
Customer Rating: 

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Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

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HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
Customer Rating: 

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Hard rock
LORRI C.
Jun 10 2017
Perfection
Customer Rating: 

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Excellent!
MARK E.
Jun 04 2017
The hard rock is an amazing hotel. The staff work so hard and do absolutely anything you could ever need. this was my third time there and I would definitely go back!
Customer Rating: 

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Great place, it's just the food
STEVEN P.
Apr 03 2017
The place is amazing ,don't get me wrong, but the food is bland, it's very fresh though. Zen Japanese rest. Was the best out of all the food I ate. I don't think it's the chefs fault, I think it's just the products that they have work with.
Customer Rating: 

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Customer Service Quality
GIUSEPPE B.
Mar 20 2017
Every single Hardrock employee from upper management to the lawn care personal made us feel very welcome like we were part of a family. This is the first time that I've ever hugged a restaurant waiter because he was someone that we got to know, and felt like we've known for a long time. A very welcoming staff to say the least.
Customer Rating: 

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Did not get King size per reservation
BRIAN S.
Feb 20 2017
This is our second time to Hard Rock Punta Cana and both times were were given a room with a double bed upon check in despite our reservation being for a king size bed. Both times we received a king size bed the following night with no credit. In addition, this time we were placed in a handicapped accessible room. This meant that we did not have a door on the bathroom and no dual shower heads, which is the #1 thing that my husband was looking for. In addition, we had to bend down to use the mirror, towels, sinks, etc. and it became annoying. Not the worst thing in the world to happen but we were disappointed.
Customer Rating: 

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Entertainment
JAMES K.
Feb 16 2017
At the Hard Rock, I expected rock n roll entertainers rather than local Caribbean entertainment that I could get at any hotel in Punta Cana. More rock n roll would be good
Customer Rating: 

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TripAdvisor Traveller Reviews
Always great
Jimbo M,
Mon Apr 23 09:56:08 EDT 2018
Once again made a trip and loved every second. Staff is very attentive and will get what you need. Pools are relaxing and sitting in a Bali bed on the beach is way cool. As a cigar smoker I loved how accepting everyone is about smoking by the pool, on the beach and even the outdoor bars. Night life is very fun my teenage girls had a great time playing pool, mini golf and meeting others. Never made it into the lazy river but those that did enjoyed it.

Hard Rock
linrod000, San Juan, Puerto Rico
Mon Apr 23 08:20:48 EDT 2018
Have been to St. Domingo many times. Never felt the way I did when I walked into this hotel in Punta Cana. It was like not being in the Carribean. Not a complaint just a feeling of being in a hotel in the states. Once you were at the pool area it was alittle different. I enjoyed it but think I will go next time to a hotel that seems more Carribean style.

Business Trip that turned into a Real Pleasure Trip
abutt2018,
Sun Apr 22 15:46:26 EDT 2018
Lovely Place , Great food . Free long distance to Canada and US . Almost to much stuff to do and see . Rooms are really Beautiful . The staff at the Resort are some of the Best that I have had I have done a lot of Traveling .

Great family spot!
briantH4818IF, Saint-Marc, Haiti
Sun Apr 22 12:19:41 EDT 2018
Food, hospitality, activities, and room amenities were excellent t. Toro had amazing steak quality. Ipanema’s ceviche was delicious. The Kids Club gave my wife and I an opportunity to spend time together...our 3 kids loved it!

Last minute booking
momof3kidsToronto, toronto
Sun Apr 22 09:14:00 EDT 2018
We have been to Punta Cana 3 times - twice at Majestic Colonial and once at Dreams. I have to say HR was massive compared to those resorts. It was very overwhelming checking in. Super slow - check in at the group lobby - no drink offered ... then told to take a trolley / cart to our room. It’s a huge compound .. never saw the beach or pool arriving at 7B. Tried to use our keys - didn’t work .. had to beg someone with a master key to let us in because walking back to the group lobby would of taken 10 minutes. After travelling for 7 hours we were exhausted. Not happy that our second room wasn’t ready till after 4:30 either. I called the front desk to send keys. I wasn’t walking back to the lobby. So a bit of a rough start ... we finally ventured out to find the beach and pools. The first day we were lost ... 😬. By the second day you get your bearings and it gets easier to maneuver around. My kids are 14 , 18 and 23. There was something for all of them to do. My kids loved the karaoke each night. The older ones enjoyed the casino and night club. The coffee shop was great and opened till 2am. Lots of doughnuts, cookies and pastries too. You need to know you have to reserve your dinners. Our agent told us no but that is not the case. Very annoying because you have to walk to the restaurants you want to book. Be prepared you will walk a lot. I have a Fitbit and averaged 24,000 steps a day! The shows at the theatre were cheesy. The only show worth seeing was the magic / illusionist. The beach was great and lots of shade. There are a many pools but a lot are exclusive to diamond type members. They looked nicer with better loungers and quieter. The main pool was too loud and massive. We ended up hanging out at the pool in front of the Toro restaurant. Each morning we could grab a coffee to go with a slice of banana bread which was very convenient. Make sure you bring lots of suntan lotion. We had to buy since we ran out and it’s $30 American .. yikes. I didn’t hear a thing about resort credits and luckily I was never harassed for a time share sitting. Overall I would say the staff were the best part of this Vegas like resort. There English was quite good and they were always polite , happy and friendly. I would probably not go back to this resort if it is just me and the hubby going. It was worth it for the kids though. They never got bored. My 23 year old is a power lifter and spent 2 hours everyday at the gym. It had top notch equipment including a squat rack which is a big deal 😂. I would give this resort a 7/10. It was generally good but the walking - no beach view - making reservations for dinner - too many exclusive pools / Bali beds you can’t use - lousy check in - and some restaurants the food was meh I couldn’t give it a higher rating.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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