Punta Cana

Hard Rock Hotel & Casino Punta Cana


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All Inclusive    

2018 Exceptional Values!
Extra Value: Receive up to an $1800 resort credit (booking dates, travel dates, duration, service fee, and usage restrictions apply).
Golf: Unlimited rounds of golf for all in the room (20% service fee plus restrictions apply)
Honeymoon: Bottle of sparkling house wine, mini-cake, honeymoon dinner, breakfast in room, hydro spa tub experience, and welcome note from Colin Cowie (restrictions apply).

The incredibly cool Hard Rock Hotel & Casino Punta Cana brings uncompromising, all-inclusive luxury to Punta Cana on one of the most beautiful beachfront locations in the Caribbean. This contemporary, rock 'n roll resort offers 13 outdoor pools with gorgeous views of the Caribbean Sea and a secluded lagoon. Every spacious and rock 'n roll-decorated guest room features a private balcony, WiFi, LCD satellite TV, and hydro spa tub.

The resort also offers a magnificent state-of- the-art spa, Body Rock® fitness center with instructors, and a Jack Nicklaus-designed golf course. Enjoy a delicious choice of international cuisine in nine different restaurants along with 24-hour room service.

When the sun goes down, Hard Rock brings out the inner rock star. Continuing the brand's legacy, open air venues in Hard Rock Hotel & Casino Punta Cana are the playground for great live music, theme parties, and entertaining shows. ORO Nightclub is modeled to rival Las Vegas and Miami's finest nightclubs, boasting over 14,000 square feet of space across two levels and features intelligent show lighting, Kryogenifex, and award winning Funktion One sound. Adding to the dramatics is its signature two story tall LED wall consisting of over 300 individual LED screens and the first ever infinitive edge bar. High energy, cool drinks, and hot sounds spilling from nightclub will get the party jumping in the signature bars and lounges serving top-shelf drinks.

Throughout the resort, you'll find authentic memorabilia from famous international musical artists. This is also home to the hottest casino in the Dominican Republic, weighing in at over 45,000-square-feet. Try your luck at 450 slot machines and more than over 40 different gaming tables. The 5-star Sports Book offers wagering on all major sporting events with five betting windows.

Thrilling gaming action in the biggest and best casino around, exhilarating nightlife, tantalizing culinary options, and rooms worth tweeting about, all infused with Hard Rock's legendary rock and roll vibe. Welcome to the Hard Rock Hotel & Casino Punta Cana- it's time to See the Show!

Find more information about Hard Rock Hotels & Casinos.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
Punta Cana


DR
Local Phone: 1-855-537-4129
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Casino Onsite (On-site)
Pools
Number of Pools: 12
Outdoor Pools: 12     
Swim-up Bar
13 expansive pools including three kids pools, a lazy pool, and adults pool
Golf: NEARBY
Jack Nicklaus designed course.
Holes: 18
Green Fees: Fee required
Cart Fee: Fee required
Club Rental Fees: FEE REQUIRED.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Hard Rock features luxurious accommodations, fine dining at nine restaurants, seven bars, thirteen pool with four swim-up bars, casino and spa. Beach:
Total Rooms: 1779
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
CARIBBEAN DIAMOND DOUBLE
Guestroom includes two double beds, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bathamenities, 24-hour room service, a minibar, and a private bathroom with double
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DIAMOND KING
Guestroom includes one king bed, a furnished balcony, and a double hydro spa tub. Room also features private check-in, exclusive concierge phone service, Rock Spa bath amenities, 24-hour room service, a minibar, and a private bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM SIGNATURE FAMILY STE
Family suite includes one master bedroom with a king bed and a double hydro tub, a family room with two double beds and a full bathroom, and a dining room. Suite also includes a balcony with tropical views, Rock Spa and L'Oreal bath amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN DOUBLE SUITE
Caribbean suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a private bathroom with double showers, Rock Spa bath amenities, a minibar, complimentary wireless internet, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE DOUBLE
Caribbean sand suite includes two double beds, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, 24-hour room service, a bathroom with double showers, Rock Spa amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE DOUBLE
Junior suite includes two double beds, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, and more.
2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROCKROYALT CARIBB SANDSTE KING
Suite includes one king bed, a furnished balcony (views vary), and a double hydro spa tub. Rock Royalty accommodations include upgraded amenities, a personal assistant, VIP check-in, access to a private pool/beach area, complimentary massages, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN KING SUITE AI
Suite includes one king bed, a furnished balcony with tropical views, and a double hydro spa tub. Room also features a minibar, Rock Spa bath amenities, complimentary wireless internet, 24-hour room service, and a bathroom with double showers.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CARIBBEAN SAND SUITE KING
Caribbean sand suite includes one king bed, a double hydro spa tub, and a furnished balcony with tropical views. Room also includes complimentary wireless internet, 24-hour room service, a minibar, a bathroom with double showers, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
3BEDROOM ROCK STAR SUITE
Suite includes three bedrooms with king beds, a dining room, a living room with a bar, special Rock memorabilia, and a private balcony with stunning ocean views. Suite also features VIP check-in, a personal assistant, and other Rock Royalty amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ISLANDER JUNIOR SUITE KING
Junior suite includes one king bed, a furnished balcony with garden views, and a double hydro spa tub. Room also features a minibar, complimentary wireless internet, Rock Spa bath amenities, 24-hour room service, and more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
1BD PRESIDENTIAL SIGNATURE STE
Presidential suite includes one bedroom with a king bed, a living area, and a dining room with a half bathroom. Room also features an expansive terrace with tropical/pool views, a private bathroom with a double hydro spa, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM PRESIDENTIAL SUITE
Two bedroom presidential suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room, and a dining room. Suite also features a double hydro spa tub (in each room), a furnished terrace, a minibar, and much more.
1 King Bed Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Hard Rock Hotel & Casino Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Hard Rock Hotel & Casino Punta Cana:
Cafetto - American style cafe
Ciao - Italian fine dining a la carte. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Zen - Asian a la carte - Teppanyaki & sushi. Reservations are now required. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Simon Mansion - Chef Kerry Simon's restaurant serving fresh sushi, innovative appetizers, and delectable entrees. ($)
Los Gallos - Mexican cuisine a la carte. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
Toro - American style steakouse. Walk-ins will be accommodated on a first-come first-serve basis & Guests may make dinner reservations from 8:00am-4:00pm.
The Market - International buffet
Isla - Caribbean cuisine. Dinner reservations can be make upon arrival, starting at 9:00am. Guests will not be allowed without a reservation.
Pizzeto - Brick-oven style pizza
Ipanema - Rodizio - Brazilian Grill
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Hard Rock Casino, Rock Spa, 2 beach volleyball courts, Billards, ping pong, table game s, Arcade Center, and more.
Nightly Activities & Entertainment:
Theater, casino, and ORO nightclub.
CHILDREN'S PROGRAMS
Kids Club. Three kids pools with water toys and tobogan.
Applicable Ages: 2 to 12 years old.
Program Fees: Complimentary

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1045 Recommend
1045 past Apple Vacationers would recommend Hard Rock Hotel & Casino Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 28301reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Mostly good
JAMES A.
Jun 15 2018
For the most part the staff were very good, with a few exceptions where it was clear they were not pleased to serve. Might have given higher marks for cleanliness -- and where are room was concerned, the staff was excellent, but the pool was another story. Lots of trash in the pool. Might have had something to do with the fact that there was an Herbalife convention. Had we known, we'd not have booked that week. The entire feel of the vacation and the resort changed when they arrived. The hotel basically rebranded the grounds with Herbalife logos, flags etc., so that we felt almost like we were intruding on a giant, but private party. There were 3,000 of them, and they did not go unnoticed. One of them threw up in the pool.
Customer Rating: 

Amazing vacation.
JORDAN P.
Jun 02 2018
Hard rock Punta Cana is top notch. Spending a ton of time around the world at resorts it’s hard to beat the service and food/drinks at the hard rock. Really amazing time!
Customer Rating: 

Loved the Hard Rock Hotel
JULIE R.
May 23 2018
Just returned from a 6 night stay at the Hard Rock. The place is beautiful-it is huge but manageable. We stayed in Building 2A which is perfectly positioned by our favorite pool and a great restaurant. They accommodated our request to be in this building at check in which was appreciated. The rooms are very spacious and clean. The food is above average in most places and absolutely delicious in a few of our faves. There is no shortage of things to do which was great in combination with doing absolutely nothing except relaxing which was our goal. Staff is friendly and helpful. We will definitely come back!
Customer Rating: 

Spring Break Madness
CHRISTOPHER B.
Apr 12 2018
The Hotel sold its soul to host hundreds of drunken, loud, obnoxious 18 year olds. It took over an hour to check in and there was no sense of urgency. I got no more than 2-3 hours of sleep each night as the halls were filled with screaming drunk teenagers. The staff did not care! My daughter's luggage was lost and the staff at the hotel laughed as they charged me $30 for tampons, $5 for a cheap toothbrush and $10 for a plastic comb. I would not return if you were paying me.
Customer Rating: 

LORI T.
Mar 01 2018
This is a beautiful resort with many perks, especially if you are a golfer. We stayed from February 9th-16, 2018. The weather was beautiful but very windy. There were red flag warnings every day during our stay so swimming in the ocean was not possible. We upgraded to the Double Diamond package expecting the better views but were surprised to find our view was a manicured jungle. Unless you are planning on staying in the Rock star or Presidential suites, you have no view of the ocean. We had my 10 year old son with us and of course he wanted to be in the pools all day, of which there are many. The three pools that were closest to our room were for exclusive members only, or timeshare purchasers. The nearest pool that we were able to use was a ten minute walk from our room. Don't get me wrong, this place was beautiful and there were many activities day and night, but it seemed that everything we wanted to do was a minimum 10-15 minute walk or we had to wait for a golf cart "taxi" to make a stop nearby. If you are a golfer, gambler, timeshare owner or do not have impatient children, this is definitely the place for you. We had a good time, the place was clean and the weather was beautiful compared to winter in Minnesota. Based on the enormous size and lack of views, we will probably not go back to the Hard Rock in Punta Cana.
Customer Rating: 

Wonderful experience!
AMY B.
Feb 16 2018
Had a great time! Would definitely recommend.
Customer Rating: 

Hard Rock Hotel & Casino Punta Cana
LORI P.
Aug 04 2017
Our only complaint is that the first three nights we didn't sleep... the A/C rattled and vibrated all night! We complained for three days, they tried to fix it everytime to no avail. Finally our terrific guys at guess services found another room for us! They were the best! Other than that, our stay was perfect! The staff there was so friendly and genuinely were happy to see us everyday.
Customer Rating: 

HUGE
SANDRA G.
Jun 14 2017
my daughter was nice enough to rent us the golf cart for three days (at ninty dollars a day!!!) otherwise I could not have walked all week
Customer Rating: 

Hard rock
LORRI C.
Jun 10 2017
Perfection
Customer Rating: 

Excellent!
MARK E.
Jun 04 2017
The hard rock is an amazing hotel. The staff work so hard and do absolutely anything you could ever need. this was my third time there and I would definitely go back!
Customer Rating: 

Great place, it's just the food
STEVEN P.
Apr 03 2017
The place is amazing ,don't get me wrong, but the food is bland, it's very fresh though. Zen Japanese rest. Was the best out of all the food I ate. I don't think it's the chefs fault, I think it's just the products that they have work with.
Customer Rating: 

TripAdvisor Traveller Reviews
Do Not make reservations with Hard Rock online
goofy11362, New York City, New York
Thu Jul 19 17:28:12 EDT 2018
I had the very unfortunate experience of trying to cancel a reservation I had made directly with the hotel online and am still waiting for a refund. I reserved 8 months ahead and am requesting to cancel 5 months ahead so there's no question I'm within the cancellation policy but the runaround is endless. Their online system will not accept any changes and their representatives promise to "take care of it" but nothing happens. I've been struggling with this to get my $1500 deposit back and am still waiting. It's not worth the trouble. I can only imagine how terrible it is to deal with them in person.

Great vacation!
buffalovess716,
Thu Jul 19 13:20:17 EDT 2018
The Hard Rock Punta Cana resort is huge! Make sure to download the app so you know what is going on and when. Our room was nice and very close to pools and beach so we couldn’t complain. Make sure to head to the pools early to save a beach chair or two as it can get tricky come afternoon time. The resort has something for everyone! Just make sure to make reservations when you arrive (especially if you have a large group as we did). The Bali Beds were great when hanging on the beach as sun gets hot. Best thing we did was bring our insulated water bottles for drinks as there was only one server for all the beds. She worked hard but there were so many people for one person to handle. The bottles kept our drinks cold and limited the times we needed to ask for drinks. Keep in mind that they do stock beer, water and wine in coolers which is nice (but if you want mixed drinks- which many beds did it may take a little longer). Best suggestion by far is to go to the spa!! It was heaven! Very relaxing and everything you could want and more! The couples relaxing massage was the best! Go early and truly take advantage of what they have to offer- you won’t regret it! Moon lounge was fun (younger crowd). Great come 10:30ish when people want to start dancing and partying. After the Moon Lounge we went to Oro (entry is included if you are a legendary member). They have a cash bar but the drinks aren’t more than they are in other cities and the bar tender made them strong so it was worth it. The DJ was playing great music. Make sure to make your restaurant reservations early in your trip to ensure you can get into the restaurants. We had a large group and group events so we were often eating later. The food was good and service was great.

Very Good All-Inclusive, great variety of food, top shelf alcohol. Staff very friendly
JustMarried40, Staten Island, NY
Thu Jul 19 06:32:40 EDT 2018
1st plus Resort is only 30 min from airport. Got there a little early so we were told to go enjoy lunch and it should be ready and it was. All the restaurants met or exceeded expectations( your on vacation don't look for Michelin star places) House wine very drinkable. Top 3 for us Impanena, Zen and Toro. Staff at every place was great. The resort is HUGE so put your walking shoes on, they have shuttles running constantly if you don't mind a few minute wait. We preferred to walk. The resort credit was something new to us, you are basically paying $20 for every $100 you use. We did a couple. The main lobby is expansive shops, bars, restaurants etc. Always a cold drink around the corner. They have enough pools to suit your needs: party, quiet, kids and almost all have food and a couple have swim up bars. Depending on which pool you want to stay at I would say throw your towel down on your chair no later 10am, 9am if you want the same or a quality spot. Breakfast served at many places but can be a little hectic after 9am so either get there or order room service (worth the few $$ tip). Lunch can be sit down or grab as you go BBQ chicken, pork, sausage and hamburgers almost every day by central pools. Dinners: make reservations before you get there if possible it just makes things easier. All very casual no pants needed. Our room was clean and cold, not sure how the jacuzzi in the middle of the room fits in, nice balcony to sit and have a cold beer( get to that later). Should've upgraded the room based on bed size though (my fault) 2 adults a little tight in a full size bed but doable for a week, 2 kids fit no problem. Waitress service by the pool was great and don't be afraid to tip a little they are appreciative. My first drawback they only serve Presidente reg. or light it is a drinkable beer but only tap around the pools and restaurants. MY suggestion brink a soft cooler and pack cans from room they stay colder. The alcohol was quality JW Black, Dewars 12, Stoli, etc. they don't stop pouring. A lot of entertainment at night. Things to bring, soft cooler, floats for the pool. The beach was beautiful, blue water and sand but he waves come in at a pretty clip so be careful. If you have the resort credit try something new or rent a bed by the beach(assigned) or pool ( 1st come 1st served). We did Horseback riding comes out to $25 p/p. The beds are $40 for the full day but you get a cooler and a break from the sun. It is All-Inc but bring plenty of small bills for tips. For an All-Inclusive this hit all the marks. Things they could use is life jackets around pools and for the ocean, a teen club for kids 13 to 17 and some different beer selections.

Attending my Niece Wedding
ThanhQTran, herndon va
Wed Jul 18 14:05:45 EDT 2018
Amazing Hotel & Casino resort in Punta Cana, the architect laying out the room areas by multiple zones around the resort rather than in one big building, which is very beautiful and Restaurants spreading between zones, the Golf cart is the transportation around the resort throughout all different zones and Casino & Lobby areas.

Top quality resort and people!!
Todd B,
Wed Jul 18 11:24:32 EDT 2018
Just returned from Hard Rock Punta Cana and have to say it was an excellent trip. Hard Rock Punta Cana is a beautiful resort. The grounds are huge and there's definitely something for everyone here. The pools were excellent and there's a lot of different choices for vibe. We spent most of our time at the members pool because it was close to our room and little bit quieter. The kids pool, lazy river and main pools are all great. The beach is huge. It's very wide and the sand is super soft. The ocean is beautiful. We enjoyed all the restaurants, mini-golf, spa, golf course and even a horse-back riding tour. For us, the thing that makes the trip is the people. This trip was no exception. I want to give a special thank you to Jesus in La Isla. He made our trip special. We also really enjoyed Johnny at Toro. A friendly smile and a little bit of spanish can go a long way in making your trip. Thanks Hard Rock. We'll be back.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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