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Grand Velas Riviera Maya


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All Inclusive    


Exceptional Values!
Honeymooners: Bottle of sparkling wine, romantic breakfast in bed morning after arrival, and a romantic dinner for two on suite's terrace (minimum five night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Find more information about Velas Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 62 CARRETERA CANCUN TULUM
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-109-5
Toll Free Phone: 866-657-0255
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 1
Outdoor Pools: 1     
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Check-in: 3:00 p.m.
Check-out: 12 p.m.
Total Rooms: 539
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ZEN GRAND SUITE
Located in the natural enviroment of the Riviera Maya jungle, King or 2 queen beds, Private terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR POOL
Located in the Ambassador Family Section, Ocean front suites with private plunge pool on terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
GRAND CLASS
Features 1300 sq. ft., Private plunge pool on terrace, Oceanfront view, Interior jacuzzi, Rain shower head, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR SUITE
1000 sq. ft., Family area of the resort, King or 2 queen beds, Private terrace with ocean-view, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE POOL
In natural surroundings, Private plunge pool on terrace, King or 2 queen beds, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Grand Velas Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Grand Velas Riviera Maya:
Frida - Blending Mexico's contemporary décor and Bali's artisanal vocation. Provides guests with a relaxing atmosphere, enhanced by refined haute Mexican cuisine. Children are welcomed. Open daily from 6:00pm to 11:00pm.
Chaka - Chaká Restaurant located in the heart of the Master section, serves an international array of dishes and delightful organic experiences. Open daily from 7:00am to 11:00pm.
Lucca - Italian Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. Open from 6:00pm to 11:00pm.
Bistro - A Brassiere restaurant with a window to the Mexican Caribbean. Adults only restaurant with a casual atmosphere. Minimum are required is 11 years old. Open daily from 7:00am to 11:00pm.
Signature Restaurant - Cocina de Autor, an experience of flavors and aromas, , unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Teens 12 years and older are welcomed from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Azul - Combining nature's color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design. Casual ambiance located near the pool ol area and ocean-view. Open daily from 7:00am to 11:00pm.
Piaf - Piaf's cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in classic French cuisine. Teens years and older are welcome from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Sen Lin - Serving fusion gourmet cuisine and inviting guests to indulge in an elegant experience of culinary delights. Children are welcome. Open daily from 6:00pm to 11:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scuba Lessons, Kayaks, Sail Boats
CHILDREN'S PROGRAMS
Special entertainment program for children ages 4 to 12. Located in the Ambassador and Master ambience. Open daily from 9:00 a.m. to 11:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 2464 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Grand Velas Excellence
ERICMIAMI61, Miami
Thu Aug 25 08:31:13 EDT 2016
This resort was spectacular . The sevice was exceptional and the food was excellent . The restaurants on the resort were very good and there was a wide variety of different foods to chose from ( Italian , French , Mexican , International , etc. ) . The concierge was very helpful and the resort was very clean . I plan to return to Grand Velas next summer . More>

Luxury
rdempsey, Texas, USA
Thu Aug 25 07:55:01 EDT 2016
This resort went well above all expectations. No matter what we asked for, somehow the staff always says YES and it appears. I booked this through the CostcoTravel Program. We stayed in the Grand Class suites and were thoroughly impressed. Make sure to take water-sport shoes/socks for the ocean area in front of the grand class section. I also advise taking your own snorkel gear, the hotel provides some "free" for an hour then they start to charge. I would have expected a longer time with the gear as it was a pain to watch the clock and return it so soon. I can't say enough about the food - at night every restaurant had the feel of dinning at a high-end 5-star place. I knew it was all-inclusive and never felt like the staff tried to guilt me into tipping as others have stated in reviews. I did tip 10% because I was impressed with the service provided. We will return to this resort!! More>

The BEST Spa Experience of my Life!
Christina L,
Wed Aug 24 11:35:06 EDT 2016
My boyfriend and I do not typically stay at an all-inclusive resort, but it was his company's work trip and we truly had the best time! The resort is incredible, the staff was absolutely top notch, and throughout our entire stay, they made it extremely personal and special for us as a couple. The best part of this stunning resort would definitely be their WORLD CLASS SPA. Words can't even explain how incredible our massage was, so do yourself a favor and definitely get one!!! My boyfriend and I love spa days and enjoy massages very often, and to this day, we still say that Grand Velas Spa was our best massage ever. It all starts with their water journey and then the little mediation they have before your massage was just unbelievable. It's a MUST-DO at the resort. We'll be returning to Riviera Maya for a wedding next year and do plan to return and experience this all over again! I wrote a blog post on our experience a while back as well - feel free to check it here - http://www.travelinstilettos.com/2016/04/grand-velas-riviera-maya.html#more. More>

Beyond Expectations!!
jikdlr, Njoro, Kenya
Wed Aug 24 07:43:40 EDT 2016
My husband and I have never been fans of all-inclusives until we stayed at this resort. We never liked the fact that we needed to make reservations everyday for dinner or to have to wear that silly bracelet. Our idea of a vacation is total relaxation and this is exactly what we received. We had all our dinner reservations three weeks before our trip and you don't have to wear a bracelet. Every single employee we came across greeted us with a smile everyday. The grounds are absolutely beautiful, the beach is cleaned every morning, free wi-fi that worked throughout the resort, gorgeous pools and outstanding restaurants. The restaurants are up to par with many of the top restaurants we've been to. You are seated and a small table is placed for your bag/hat, you are asked if you have any food allergies at every single restaurant. The food presentation is phenomenal as is the food. Wine pairing with every dinner and you are not rushed, we usually took 2-3 hours for dinner. The spa is the most amazing one we've ever visited, my only disappointment was that the hydrotherapy session was separate for men and women and I would have loved to share it with my husband. If you are looking for a party place this is the wrong hotel, there's no music or bars open usually after 10-11 p.m. except in the Zen area. This is really an all-inclusive with no hidden fees and I absolutely recommend it if you want to relax and be pampered. More>

Excellent Stay
bambasydney, Sydney
Tue Aug 23 20:27:08 EDT 2016
We stayed at the hotel for a fully paid work function so I guess my review is slightly bias as this was a free trip. I was very lucky to stay in the Grand Class part of the hotel. The room was directly in front of the water and this was the best hotel room I ever stayed in with my husband. It was huge, the bathroom was fantastic (rainfall shower and amazing spa bath). the walking closet was a very nice touch which meant we could have all our luggage out of the way. The Bed and lounge in the room were great but the terrace overlooking the sea was amazing. I loved the plunge pool and the day bed. i could have spent all day in the room. We experienced both the Azul restaurant fro breakfast (beautiful fresh food) and the Chaka (and I preferred the Azul as it had a better view but the food was similar). We also had dinner at the Bistro and the quality of the food was Michelin star. The hotel is extremely exclusive and the feel of space is great. You never feel there is a crowd. The staff is extremely attentive and nothing seems to much work. The gyms are very high standards and their classes are great with very good instructors. The pools (adult and Ambassador) are also really nice. There is entertainment if you want it but its also very relaxed. I also loved the Zen pool, it was peaceful and the setting with trees all around gave it a forest feel. This hotel has something for everybody and though we did not have our children with us I could see there was a lot of activities for them to enjoy. The downside would be the shuttle you have to take anywhere as the resort is so big. The Zen area where we had 2 function did not feel that exclusive and more like a giant mall (with big escalators) so I am glad we did not stay there. Other than that it was a fantastic "free" experience I must say. The sea front was very nice. I saw some negative comments about the beach but I really think this hotel had a beautiful beach. Yes there was some rocks but you could absolutely swim, kayak and sail. The weather was really clear as well. It was my first time in Mexico and in that sea but when I compare it to other beautiful beaches around teh world its up there with the best More>



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