Cancun

Grand Velas Riviera Maya


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All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Honeymoon: Bottle of sparkling wine, honeymoon amenity, romantic breakfast in bed, and a romantic dinner for two on suite's terrace (Minimum 5 night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Find more information about Velas Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 62 CARRETERA CANCUN TULUM
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-10...
Toll Free Phone: 866-657-0255
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 3

One pool per section.
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Check-in: 3:00 p.m.
Check-out: 12 p.m.
Total Rooms: 539
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ZEN GRAND SUITE
Located in the natural enviroment of the Riviera Maya jungle, King or 2 queen beds, Private terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR POOL
Located in the Ambassador Family Section, Ocean front suites with private plunge pool on terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
GRAND CLASS
Features 1300 sq. ft., Private plunge pool on terrace, Oceanfront view, Interior jacuzzi, Rain shower head, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR SUITE
1000 sq. ft., Family area of the resort, King or 2 queen beds, Private terrace with ocean-view, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE POOL
In natural surroundings, Private plunge pool on terrace, King or 2 queen beds, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND FAMILY SUITE AI
This accommodation consists of 2 interconnecting suites. Each suite features 1 king bed/2 queen beds, a private terrace, a plasma TV, CD/DVD player, phone, Wi-Fi, mini-bar and a safe. It features special family amenities. Views: Mayan Jungle. All Inclusve
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Grand Velas Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Grand Velas Riviera Maya:
Frida - Mexican modern design.
Chaka - Located in the ZEN section. Serves international & regional cuisine during the day and Yucatecan Regional at night for dinner.
Lucca - Italian Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. Open from 6:00pm to 11:00pm.
Bistro - French inspired cuisine. Adults only and teens from 16 years old and up.
Signature Restaurant - Cocina de Autor, an experience of flavors and aromas, , unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Teens 16 years and older are welcomed from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Azul - Combining nature's color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design. Casual ambiance located near the pool ol area and ocean-view. Open daily from 7:00am to 11:00pm.
Piaf - Piaf's cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in classic French cuisine. Teens 16 years and older are welcome from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Sen Lin - Asian Fusion cuisine offered.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scuba Lessons, Kayaks, Sail Boats
CHILDREN'S PROGRAMS
Special entertainment program for children ages 4 to 12. Located in the Ambassador and Master ambience. Open daily from 9:00 a.m. to 11:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 2841reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Huge hotel with lots of pools and restaurant options
Temaqueria,
Mon Mar 27 14:05:48 EDT 2017
Huge, beautiful room. Buffet breakfast was fantastic. Lot's of dining snack and drink options around the pools included in your stay. We stayed here for a wedding which was spectacular and included fireworks.

wonderful relaxing spring break!!
twilt2017, Columbus, Ohio
Mon Mar 27 08:25:25 EDT 2017
We were completely overwhelmed with the beauty of the Grand Velas. The resort is beautifully appointed in every detail; the grounds and landscaping, decor, cleanliness, and the creative design and decor. Our suite was large and accommodated our family of four perfectly. We stayed in the Zen section of the resort and needed to shuttle to the Ambassador section to enjoy the beach. The shuttles were perfectly synced and time so that the wait time was only moments or none. During our 7 day stay we settled into a nice routine of beach in the morning and Zen pool in the afternoon. We loved the beach. We were taken care of by Karina everyday. Her service is second to none. She anticipated our needs before we did. She takes her job seriously and worked very hard to make sure we were happy in every way. She's wonderful. The Zen pool is nestled in the center of indigenous jungle plants and trees and is quite relaxing and restful. The food was fabulous all week. We had the breakfast buffet at Chaka or Azul both buffets had more variety than one could imaging. The other restaurants offered delicious options as well. By mid week we began ordering several appetizers, as the portions are a bit small. We enjoyed the room service too. It was delicious and promptly delivered. The Grand Velas is wonderful and I would recommend it highly!

Amazing!
easthamcapecod, Minneapolis, Minnesota
Mon Mar 27 06:16:12 EDT 2017
This resort is absolutely gorgeous! Outstanding food! Impeccable service! Poolside shade with food and drinks served with a smile! Stunning views! There are 3 resorts. We stayed in the "middle" not adult only/reserve. Oceanview We would love to return with our family!

Paradise on Earth!
DGP6, Birmingham
Sun Mar 26 07:57:24 EDT 2017
We stayed at the Grand Velas as part of a wedding party. None of the photos really do any justice to this place. It truly is unbelievable. At the end of the day, you get what you pay for. However, the real measure of a hotel is when something goes wrong. In my instance, I slipped and fell at the swimming pool; and was unconscious for over a minute or so. The staff, concierge, manager etc were all fantastic, and made sure I was really taken care of. The wedding went off without a hitch, but my endearing memory was of how well the staff looked after me and my family, and their kindness. Yes, the hotel is awesome; Yes, the location is wonderful. (and Yes, it's suitable expensive!) But, it's the staff that really make this place. Grand Velas comes very highly recommended, and will most definitely the hotel we stay at the next time we're in Playa Del Carmen.

beautiful awsome vacation!
250kld, North Houston, Texas
Sat Mar 25 23:58:17 EDT 2017
the service was truly top notch...the hotel is clean and absolutely beautiful. The views are breathtaking. The food is also fantastic. I usually don't like to go all-inclusive because I'm a foody and usually find the food pretty sub par, but the food, wine, etc that is included is excellent. I was really impressed. This is by far the best review I've given to any resort, cruise etc by a mile!



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