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Grand Velas Riviera Maya


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All Inclusive    


Exceptional Values!
Extra Value: $50 spa credit per adult, per day (usage restrictions apply).
Honeymooners: Bottle of sparkling wine, romantic breakfast in bed morning after arrival, and a romantic dinner for two on suite's terrace (minimum five night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Find more information about Velas Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 62 CARRETERA CANCUN TULUM
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-109-5
Toll Free Phone: 866-657-0255
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 1
Outdoor Pools: 1     
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Check-in: 3:00 p.m.
Check-out: 12 p.m.
Total Rooms: 539
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ZEN GRAND SUITE
Located in the natural enviroment of the Riviera Maya jungle, King or 2 queen beds, Private terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR POOL
Located in the Ambassador Family Section, Ocean front suites with private plunge pool on terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
GRAND CLASS
Features 1300 sq. ft., Private plunge pool on terrace, Oceanfront view, Interior jacuzzi, Rain shower head, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR SUITE
1000 sq. ft., Family area of the resort, King or 2 queen beds, Private terrace with ocean-view, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE POOL
In natural surroundings, Private plunge pool on terrace, King or 2 queen beds, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Grand Velas Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Grand Velas Riviera Maya:
Signature Restaurant - Cocina de Autor, an experience of flavors and aromas, , unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Teens 12 years and older are welcomed from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Azul - Combining nature's color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design. Casual ambiance located near the pool ol area and ocean-view. Open daily from 7:00am to 11:00pm.
Piaf - Piaf's cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in classic French cuisine. Teens years and older are welcome from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Sen Lin - Serving fusion gourmet cuisine and inviting guests to indulge in an elegant experience of culinary delights. Children are welcome. Open daily from 6:00pm to 11:00pm.
Frida - Blending Mexico's contemporary décor and Bali's artisanal vocation. Provides guests with a relaxing atmosphere, enhanced by refined haute Mexican cuisine. Children are welcomed. Open daily from 6:00pm to 11:00pm.
Chaka - Chaká Restaurant located in the heart of the Master section, serves an international array of dishes and delightful organic experiences. Open daily from 7:00am to 11:00pm.
Lucca - Italian Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. Open from 6:00pm to 11:00pm.
Bistro - A Brassiere restaurant with a window to the Mexican Caribbean. Adults only restaurant with a casual atmosphere. Minimum are required is 11 years old. Open daily from 7:00am to 11:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scuba Lessons, Kayaks, Sail Boats
CHILDREN'S PROGRAMS
Special entertainment program for children ages 4 to 12. Located in the Ambassador and Master ambience. Open daily from 9:00 a.m. to 11:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 2122 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
PERFECT girls weekend!
jjjandz,
Tue Feb 02 06:25:57 EST 2016
I have never experienced service as fine as this! Everyone from the check-in staff to the pool waiters were one-step ahead, going out of their way to go the extra mile and wow us over and over. The property is spotlessly clean, pool and beach GORGEOUS and the food--especially at Lucca--among the best meals we have ever eaten. What a relaxing weekend that exceeded our expectations in so many ways. More>

VP of Marketing
srtripperman, Cabo San Lucas, Mexico
Thu Jan 28 12:56:43 EST 2016
I will start by saying my job was a Marketing & Entertainment Executive for many years at a major casino resort!! My job was to make sure my guest experience was second to none!! We were very good at what we did with Consistency!! As good as we are...this place....is better!!! If you want a true...5 Diamond experience...there is none better in Playa Del Carmen..or anywhere else in the world as far as my experiences....and I have many at the 5 Diamond level!!!! If you want the best....you will pay for it!!! If you want the best....you will PAY FOR IT!!! You're choice!!!! None better!!!!! More>

Changes the meaning of the word "WOW"!
,
Wed Jan 27 06:46:24 EST 2016
First Class all the way! A must do is the Jungle Maya Experience Tour. Request to have tour guide, "BIKINI WITH AN 'I', LUKINI!! He is excellent! Personable, knowledgeable, and entertaining. Highly recommend this resort and this excursion. Will go down as one of most memorable vacations I've taken! More>

Amazing
rbell1969, New York City, New York
Tue Jan 26 10:20:10 EST 2016
Make sure this is the last resort you ever go to, because nothing else will ever compare. Best service, best food, best experience. The spa is incredible, this resort is all about relaxation and rest. Extremely zen, and they will go above and beyond to accommodate anything you need/want. More>

Top Notch in Every Way
John W, Washington DC, District of Columbia
Mon Jan 25 18:38:03 EST 2016
We've been to many wonderful resorts in the Playa del Carmen area, and there are some great options. After our trip last week, Grand Velas definitely ranks among the finest - and it's the best all-inclusive resort I've ever experienced. It's a large resort, but it's nicely divided into three sections, so it doesn't feel too big. We stayed in the Grand Class section, which is adults only, and is the premier part of the resort. Our room was large and luxurious, and had beautiful ocean views from a spacious balcony. The entire room was terrific, from the large bathroom with a big walk-in shower, large soaking tub, and separate toilet closet to the well-furnished main room. The staff at the resort outnumbered the guests, and they were uniformly friendly and helpful. That extends to the very fine restaurants, where the wait staffs are outstanding. Speaking of restaurants, there are many good choices. Our favorites were Bistro for breakfast and lunch, and for dinner, Piaf and Sen Lin. The most upscale dining choice, Autor, features molecular dining, and we really didn't enjoy the food. The service was flawless, but the multiple courses of small bites selected by the chef, not by the diner were very hit and miss. One other standout at Grand Velas is the spa. It's the largest and most beautiful spa I've ever seen, and is not to be missed. The variety of massages is unusual and well-delivered, and the hydrotherapy circuit is great fun. More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating