Cancun

Grand Velas Riviera Maya


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All Inclusive    

2018 Exceptional Values
Honeymoon: Bottle of sparkling wine, honeymoon amenity, romantic breakfast in bed, and a romantic dinner for two on suite terrace (Minimum 5 night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Find more information about Velas Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 62 CARRETERA CANCUN TULUM
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-10...
Toll Free Phone: 866-657-0255
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 3

One pool per section.
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Check-in: 3:00 p.m.
Check-out: 12 p.m.
Total Rooms: 539
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
ZEN GRAND FAMILY SUITE AI
This accommodation consists of 2 interconnecting suites. Each suite features 1 king bed/2 queen beds, a private terrace, a plasma TV, CD/DVD player, phone, Wi-Fi, mini-bar and a safe. It features special family amenities. Views: Mayan Jungle. All Inclusve
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE
Located in the natural enviroment of the Riviera Maya jungle, King or 2 queen beds, Private terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR POOL
Located in the Ambassador Family Section, Ocean front suites with private plunge pool on terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
GRAND CLASS SUITE OCEANFRONT
Two children ages 3 years and under may share accommodation with parents at no extra charge. Extra beds and cribs, if required, will be subject to availability at the hotel, with no liability to the hotel for lack of availability.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Jacuzzi
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
AMBASSADOR SUITE
1000 sq. ft., Family area of the resort, King or 2 queen beds, Private terrace with ocean-view, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE POOL
In natural surroundings, Private plunge pool on terrace, King or 2 queen beds, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Grand Velas Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Grand Velas Riviera Maya:
Signature Restaurant - Cocina de Autor, an experience of flavors and aromas, , unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Teens 16 years and older are welcomed from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Azul - Combining nature's color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design. Casual ambiance located near the pool ol area and ocean-view. Open daily from 7:00am to 11:00pm.
Piaf - French cuisine - A la carte fine dining (GVRN, GVRM GVLC for ages 12 and over in selected seatings).
Sen Lin - Asian Fusion cuisine offered.
Frida - Mexican modern design.
Cocina de Autor - Creative, evolutionary cuisine - A la carte fine dining (available only at GVRM & GVLC for ages 12 and over in selected seatings).
Chaka - Located in the ZEN section. Serves international & regional cuisine during the day and Yucatecan Regional at night for dinner.
Lucca - Italian Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. Open from 6:00pm to 11:00pm.
Bistro - International cuisine - (ages 16 and over).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scuba Lessons, Kayaks, Sail Boats
CHILDREN'S PROGRAMS
Special entertainment program for children ages 4 to 12. Located in the Ambassador and Master ambience. Open daily from 9:00 a.m. to 11:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 3794reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Worth it!
SAMUEL G, Guadalajara, Mexico
Sun Sep 23 12:41:05 EDT 2018
This is the best all inclusive option in Nuevo Vallarta. Service is exceptional, waiters bar members and activities staff are all very attentive of you at all times. Food was very delicious and didn’t taste like hotel food at all. Wines and alcoholic beverages are varied and premium. Had a a very pleasant stay overall. Good job guys! This is what quality Mexican service really is. I’ve heard from some guests they has a jacuzzi in their suit which we didn’t that’s the only comment on my review but the room was very ample.

Jose Clemente and team!
kayleepoulsen08, Salt Lake City, Utah
Mon Sep 17 08:56:38 EDT 2018
I have been looking for a bar tender like Clemente for the last 6 years! He is one of the BEST bartenders we have ever had! He was working at the travel club bar and I wish that he always worked here!

Beautiful!
Lanaia W, Rockport
Sun Sep 09 06:29:55 EDT 2018
When entering was a little confusing .but the room is so beautiful and comfy. I had the best time.its a big place.we went all over it the water is beautiful and the food is amazing the people working there were amazing. Friendly staff great shows.a real family place.

Amazing Hotel and service
KamTM, Marina del Rey, California
Fri Sep 07 15:23:04 EDT 2018
We stayed here for a work event. The hotel was amazing, we had an ocean suite with a plunge pool. The service was amazing and the room was beautiful. The mini bar was full stocked with good items. The restaurants were amazing and the food was fantastic. You had a few pools to choose from and it was great to relax and enjoy yourself. The beach was clean and the water was clear. My co-worker was even able to plan a last minute wedding which they accommodated beautifully on the beach. Great place to stay with amazing service. The spa is a must, the service is great plus the amenities within the spa you have to experience.

Fantastic Hotel with amazing staff!
Alistair147,
Sun Sep 02 09:29:15 EDT 2018
We visited in August with my family of 5, 2 children aged 17 and 9, wife and grandma. On arrival we where well taken care of and met our private concierge SANDRA who was amazing throughout our 12 night stay in this lovely resort. Sorting out our private dinner reservations to helping out getting a refund from a trip that one of our family couldn’t attend. Thank you very much. All the staff where fantastic from the gardeners, waiters around the pool to the cleaners of our room. Everyone talks to you and they all try and satisfy your needs. However special mentions are deserved for Elebio who served us in the Azul Resturant he made me a lovely picture on my coffee every day, Luis at the swim up pool bar who was very informative about tequila and was always helpful and Omar the poolside waiter who nothing was to much trouble. They made our stay feel very welcome and are a credit to this hotel! The staff are a major plus point for this hotel along with the rooms and the other facilities. We attended all the Resturant’s except for the French one as my youngest son wasn’t old enough. All the hotels restaurants are extremely of a good standard which they are 8 off in total. However our favourite was the Asian, Sen len which is a must visit. The pools and swim up bar are great. The entertainment staff were good even when when we stayed the occupancy was only at 30%. They tried there hardest. On one night we also was able to help the life guard with other hotel staff to release sea turtles into the sea which was an amazing and a once in a lifetime experience.Thank you all my family loved it. Our only criticism was that the nightly entertainment finished early in our holiday due to the season.We had only one night of entertainment on our holiday a Mexican night during our stay which was great so would have liked to have seen more. Overall we met lovely people from other countries and the hotels ambiance was great and this hotel is a must visit in Mexico.Thank you everyone at Grand Velas for making this a very special holiday for my family. We will return.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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