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Grand Velas Riviera Maya


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All Inclusive    


Exceptional Values!
Honeymooners: Bottle of sparkling wine, romantic breakfast in bed morning after arrival, and a romantic dinner for two on suite's terrace (minimum five night stay).

Spend an unforgettable vacation enjoying the secluded, natural beauty of Mexico. Nestled between the white sands of Playa del Carmen and set in over 80-acres of protected mangroves, jungle, and cenotes, Grand Velas All Suites & Spa Resort is the ultimate all-inclusive resort. Grand Velas All Suites & Spa Resort offers you the best of the Riviera Maya, with over 1,000 feet of exclusive beach. Delight in the luxurious white sand and clear turquoise waters of the Caribbean. The attentive staff will make sure you are continuously provided with refreshing beverages, gourmet snacks, fresh towels, and cooling shade. Enjoy relaxation as you lounge by the ocean and submerge in the crystalline waters of the Caribbean Sea at this amazing resort.

Grand Velas All Suites & Spa Resort offers a variety of activities and entertainment for family members of every age and every interest. All-inclusive indulgences include poolside and beach waiter service, daily sports and activities programs, yoga, Pilates and tai chi classes, and more. A supervised kids club provides a variety of fun daily activities to keep the kids entertained.

Surrender to blissful rejuvenation at the world-class spa. Surrounded by the lush jungle, the spa is a tranquil escape featuring 40 private spa suites and a menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures.

From the delights of traditional cuisine to new takes on French dishes and Asian fusion specialties, eight gourmet restaurants offer an adventure for your taste buds, along with family favorites such as gourmet pizzas. Grand Velas All Suites & Spa Resort also provides the luxury of 24-hour in-suite dining, snack bars, poolside bars, and trendy lounges featuring nightly entertainment.

Each of the 539 spacious suites at Grand Velas All Suites & Spa Resort is elegantly decorated with upscale furnishings complemented by native artwork and feature deluxe bath amenities, plush bedding, flat screen televisions, personalized butler services, and terraces with stunning views.

Find more information about Velas Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Address: KM 62 CARRETERA CANCUN TULUM
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-109-5
Toll Free Phone: 866-657-0255
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Pools
Number of Pools: 1
Outdoor Pools: 1     
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Check-in: 3:00 p.m.
Check-out: 12 p.m.
Total Rooms: 539
Year Opened: 0 Credit Cards: Visa, Master Card
ROOM TYPES
AMBASSADOR POOL
Located in the Ambassador Family Section, Ocean front suites with private plunge pool on terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
GRAND CLASS
Features 1300 sq. ft., Private plunge pool on terrace, Oceanfront view, Interior jacuzzi, Rain shower head, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
AMBASSADOR SUITE
1000 sq. ft., Family area of the resort, King or 2 queen beds, Private terrace with ocean-view, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE POOL
In natural surroundings, Private plunge pool on terrace, King or 2 queen beds, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ZEN GRAND SUITE
Located in the natural enviroment of the Riviera Maya jungle, King or 2 queen beds, Private terrace, Sitting area, iPod, MP3 player, CD/DVD player, Touch screen phone, 42" Flat screen TV, WiFi, Bathrobes/slippers, Nesspresso coffee maker.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DINING
Grand Velas Riviera Maya features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Grand Velas Riviera Maya:
Chaka - Chak Restaurant located in the heart of the Master section, serves an international array of dishes and delightful organic experiences. Open daily from 7:00am to 11:00pm.
Lucca - Italian Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. Open from 6:00pm to 11:00pm.
Bistro - A Brassiere restaurant with a window to the Mexican Caribbean. Adults only restaurant with a casual atmosphere. Minimum are required is 11 years old. Open daily from 7:00am to 11:00pm.
Signature Restaurant - Cocina de Autor, an experience of flavors and aromas, , unveil gastronomic delicacies carefully created by internationally renowned Spanish Chef. Teens 12 years and older are welcomed from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Azul - Combining nature's color palettes inspired by the white sand, turquoise waters and blue skies, Azul is freeform design. Casual ambiance located near the pool ol area and ocean-view. Open daily from 7:00am to 11:00pm.
Piaf - Piaf's cuisine is a passion represented in a traditional way, respecting protocols and gastronomic customs found in classic French cuisine. Teens years and older are welcome from 6:00pm to 7:30pm. Open from 6:00pm to 11:00pm.
Sen Lin - Serving fusion gourmet cuisine and inviting guests to indulge in an elegant experience of culinary delights. Children are welcome. Open daily from 6:00pm to 11:00pm.
Frida - Blending Mexico's contemporary dcor and Bali's artisanal vocation. Provides guests with a relaxing atmosphere, enhanced by refined haute Mexican cuisine. Children are welcomed. Open daily from 6:00pm to 11:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Scuba Lessons, Kayaks, Sail Boats
CHILDREN'S PROGRAMS
Special entertainment program for children ages 4 to 12. Located in the Ambassador and Master ambience. Open daily from 9:00 a.m. to 11:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

TripAdvisor Web Reviews
Based on 2263 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
5* PLUS!
luv2travel10132001, Georgia
Wed Apr 27 12:37:23 EDT 2016
This resort may seem like a "ginormous" convention type hotel but it is far from that. The food, service, rooms, beach- just everything is top notch. Excellent spot for families and romantics alike. It has lush vegetation on the ocean. Oh- and they even have organic food!! It is a special resort that belongs to a high end group that my agent was able to get me perks I couldn't get otherwise. Awesomeness is all I can say..... More>

Perfection
Carole I, East Moline, United States
Tue Apr 26 18:46:39 EDT 2016
From beginning to end. Perfect. Food,beach, oh. Those rooms. Splurge and treat yourself to luxury and pampering at its best. Everything your heart desires. They will get. Nothing to small or big to ask for .,,..., we will return. Loved it. 👍 More>

The Oasis!
cmag2016, Long Island, New York
Tue Apr 26 18:37:49 EDT 2016
From the moment we stepped out of the truck into the lobby (being greeted with 2 glasses of Sangria) to the time we were picked up to go, the customer service was amazing. Everyone at this resort is treated like queens and kings! They know your name and speak to you in kindness (ex: my pleasure, thank you, your welcome, of course, etc.) and anything you want/need (even without asking) it is there/given to you. The food is high-end gourmet and all made by chefs. Every kind of seafood from lobster to stone crab claws, salmon, etc. (all kinds). The rooms were gorgeous! Big, spacious and clean. They had turn down service twice a day, 24 hour room service (served so elegantly-they even put the napkin on your lap-lol!), huge bathroom/shower, bathrobe, slippers, safe, iron/board, Jacuzzi, 8 foot mirror and the balcony had a lounge bed that overlooked a plush jungle with beautiful flowers and birds. We stayed in the Zen Garden suite (room 2119 to e exact) which was perfect! There were no mosquitos (not 1), flies, or other insects around ad we were surrounded by lush jungle. They spray for bugs daily and it works-lol! We would walk down 1 flight of stairs and there it was the shuttle (air conditioned Mercedes truck) that we never had to wait for because they have 8 and there was always 1 behind the other-crazy how on point this place was!!! They would open up the door and put down these 2 mobile steps made of mahogany and hold your hand to help you into the vehicle. Then drive you 3/4 of a mile to the next resort (there were 3 in total). The Zen resort had 7 infinity pools connected and it was the relaxing pool. The ambassador was the second resort and that was on the beach which was perfect. This one had pool entertainment, music playing, Azul restaurant with buffet all day until dinner but it wasn't over the top. You can also get a massage in your own hut looking over the beach which we both did. It turned out to be reasonable for the price. The third resort (Grand Classe) we only went to for 2 dinner reservations. This is an adults only pool. I can't tell you how incredible this place is from the high-end gourmet food, the extraordinary customer service and staff all day and night, the waiters/resses/chefs/maids/room service/ from desk/pool staff were all beyond welcoming, the cleanliness was perfect, and visually was breath taking (from the lush jungle, pool, beach and décor). There is not 1 thing we can suggest to improve because this place was perfect!!! More>

Everything we could have imagined!
cjdelaf, Portland, Oregon
Tue Apr 26 15:54:06 EDT 2016
Great place. Beautiful resort. Everything was immaculate. Staff is great always helpful from checking in to room service. They are top notch. We did all inclusive and found it to really be worth it. Good quality and plenty of choices. We will definitely return! More>

Wonderful property, terrific staff, fabulous food.
JanGiroux13, Rock Hill, South Carolina
Tue Apr 26 14:13:15 EDT 2016
We just returned from an all-inclusive week at Grand Velas, Riviera Maya and had a marvelous time. We were with a large group (roughly 400 of our closest friends!) but were spread out over the Zen Jungle, Ambassador and Grand Class properties. Our suite was in the Zen Jungle and our room had a nice, private patio and was on the shore of a lagoon. I shared my morning coffee with birds and iguanas. Since this property is in the jungle and a short van ride away from the beach and other property, we had the pool almost to ourselves. Most families went to the beach. I can't say enough about the friendliness of the staff and the cleanliness of the property. The restaurants are an experience in themselves. Four and Five Diamond AAA restaurants with fabulous food. In the evening, most restaurants require men to wear long pants, collared shirts and close-toed shoes. Good to know when packing for the trip. Piaf (French cuisine) was our favorite, Chaka was great for breakfast and lunch. Frida (Mexican) and Sen Lin (Asian Fusion) were excellent. I had a hot stone massage in the spa and didn't want to leave. The hydro-therapy area and spa facilities overall are quite lovely. The area is very large and are divided between men and women's areas. Lots of excursions to choose from or just a quick trip to 5th Avenue in Playa del Carmen. We chose to enjoy our time at the resort and come home relaxed and rejuvenated. More>



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