Grand Bahia Principe Tulum

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All Inclusive    

Exceptional Values!
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Cancun.

*Proof of marriage required. Must be within 6 months of original wedding date.
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A

Local Phone: 011529848755000
Fax: 011-52-984-875-5001
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (On property.)
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Holes: 18
Green Fees: Fee Required
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. As of of 01/01/18 safety deposits boxes will be included in the rates. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
Rooms have 2 full size beds or 1 king size bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, bathroom with bathtub and shower, minibar, safe ($).
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
2 full size beds or 1 king bed, sitting area, balcony or terrace, A/C, ceiling fan, sitting room area, hydromassage bathtub with shower, minibar, hairdryer, satellite TV, phone, safe, sofa bed.
Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Don Pablo - Ŕ la carte restaurant where guests can enjoy experimental cuisine and modernist design.
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
2534 Recommend
2534 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12750reviews
What to expect

Apple Vacations Traveller Reviews
What I thought of the resort
Oct 25 2017
The resort is very lovely the staff was great. But if you are a beach person you would be very disappointed. There were a lot of rock right in front of the hotel and there was a small beach front and in the water they had this tubing roped off and behind it was these concrete barriers that looked like whales. So I only did the beach 1 time! The next thing you get to pick 3 main restaurants if you don’t do it the day you arrive plan on eating at 9or 10:00 at night. There was one of the 3 that was very good the other 2 was not impressed. So know I wouldn’t recommend the resort. But that’s just me I am a beach person like I said before.
Customer Rating: 

Oct 20 2017
Plenty of places to stay simply avoid this one!
Customer Rating: 

Oct 11 2017
The towel service was horrible. All 8 people in my group got food poisoning. The hotel ran out of toilet paper. The entertainment team was way too pushy.
Customer Rating: 

Would not go back
Oct 10 2017
Overall hotel seemed dirty and not clean and sanitary. All 8 people in our group got sick. Had to ask for something simple like more toilet paper for the room. Food wasn't great. Staff didn't seem to care all of us were sick. Multiple bathrooms did not have functional soap dispensers. Would not return.
Customer Rating: 

Oct 06 2017
Bar staff were not very friendly. Always seemed "put off" by requesting more ice. Restaurant staff were very efficient and helpful and Miriam in the spa was excellent. The hotel staff were very welcoming and helpful.
Customer Rating: 

Beautiful and relaxing
Sep 27 2017
Wonderful staff in restaurants & bars, helpful and friendly people! This resort is beautiful!
Customer Rating: 

Sep 12 2017
Twice someone came into our room. Upon arrival someone knocked and just barged in. Then we had the do not disturb sign on door and the maid still came in. Makes me think twice on staying at that hotel.
Customer Rating: 

I wouldn't recommend- keep looking
Jul 31 2017
This place gets major points for cleanliness, grounds maintenance and general service friendliness. On the other hand, there is tons of vehicle traffic on the walking paths- you are constantly dodging trucks and carts. I have never seen anything like it-no one but the guests walk in this place. At night it felt like we were sleeping on an interstate- the amount of truck, motorbike, carts and other noise was unbearable in villa 19. All the noise stopped around 2:30 am and then picked up again around 4:30 am. Very little of the resort is air conditioned and the buffet on site was just short of terrible. The buffet eating area is not air conditioned so you will melt as you try to eat. Luckily you could go over to Coba (neighboring resort) and eat in air conditioned comfort. Our shower was broken (and then fixed) and the door was falling off the hinges (fixed somewhat) and our phone never worked throughout our 8 days (never fixed.) The on-site "privilege club" sales guys will accost you daily and your 60 min presentation will take 2 hours and the "free" excursion that they promise you will ultimately cost you money because "that's not what they said." I don't appreciate being scammed. Most mornings there were no clean pool towels at the front desk to swap out and the staff just said to come back later and maybe they would have some. I ended up finding housekeeping personnel most days and they were very happy to get me new towels. All of the Bahia resorts here are connected but as you walk down the beach, you can get a drink here, but not there and not there- it was ridiculous. The beach is in a cove that collects all of the seaweed in the gulf of Mexico and there are tons of people and excavators trying to get mountains of seaweed off the beach- again very noisy and not a lot they can do about the location. Speaking of location this place is unbelievably far from the airport (almost 2 hours) and far from everywhere else too. Check the map as there are only a few resorts south of this one. Excursions take forever to get to and with stops it takes even longer. In my opinion apple probably gets the less desirable rooms, since they buy in bulk and the resort goes out of their way to convince you "book directly once you join the privilege club"- total scam. We were only entitled to 3 a la carte dinners over 8 days which was pretty ridiculous because most restaurants were empty from 6-8pm. You get what you pay for with Bahia Prinicpe.
Customer Rating: 

Jul 31 2017
we stayed at this resort for my sisters weeding there were 47 people in group we were traveling with and our rooms were not all together my sister paid extrea to have a block of rooms at the resort witch we thought meant we would all be close to one another (are reasons for going there) that did not happen I was in building 12 and my sister was in building 34 witch was a pain when one of us need something
Customer Rating: 

Great vacation!!! With my adult children.
Jul 24 2017
Great time at a huge resort- We found a great beach off the main beach area and it was wonderful great. Excellent staff and very accommodating. We had one little problem- We booked 4-rooms and wanted them in the same building- 3 of the 4 were and the 4th was not even close to our building. They finally found a room in the same building as the other 3. So it worked out, but it just felt like it was a way get more money by asking us to upgrade.
Customer Rating: 

Pros and Cons
Jul 06 2017
PROS: really nice resort, big, multiple pools to use, pool entertainment was great, night entertainment was great, casino was great, great people and the room i loved. CONS: a la cart reservation system needs to be changed, i wasted 2 hours of my first day there because the line is insane and there are only two people asissting, also - we've traveled with apple four times already and apple always assist us with the a la carte reservations but this time we had to do the reservations through the hotel itself, that was a nightmare. The apple guy that assisted us this trip only really cared about us booking tours with him. The A/C fan were an issue the first few days, it was not fixed until our 4th day there. The beach is not bad but it is not great, it is not as bad as other reviews say and i recommend walking a few mins away from the Tulum side and more towards thr adult only beach - if you have kids, you can still go to that beach, you just cannot use the chairs of get drinks, but we just took our towels and put our stuff on the towels.
Customer Rating: 

TripAdvisor Traveller Reviews
Fantastic 2 weeks
d0t1712, Newport, United Kingdom
Sun Nov 12 10:12:29 EST 2017
We have just returned from 2 weeks at this amazing Hotel. We absolutely loved it. Fantastic Staff, nothing was too much trouble. Our favourite waiter was Gaddiel Chan in the Buffett Restaurant at breakfast. The whole hotel was spotless, gardens beautiful, the pools amazing and a beautiful beach. The La Carte Restaurant's we used were all very good. But we felt the Italian outshone the others we used. Especially the beef fillet. All the drinks and cocktails were of a high standard. my personnel favourite was the Sombero Mexicano. The only one problem we found that in the main buffet we found that the plates were cold most of the time, which made the food go cold quick. We tended to use the 24 hour snack bar at lunch time.

Shabby, dirty, poor quality food/drink/entertainment/facilities, apathetic staff who expect lots of tips.... NOT 5*
Feebee989, Manchester, United Kingdom
Sat Nov 11 13:46:00 EST 2017
Conclusion A sad and unhealthy hotel in so many ways... total rip off even before they charge extra for drinks, wifi, room safe and entertainment. If you've already booked this god awful place and can't swap or get you're money back, then there's some lovely places nearby (see my other reviews). You can book Europa car online for US$24 per day, including insurance, through their Mexican website and pickup at hotel, however if you book at the Europa desk in the hotel, the cheapest car was $105 per day. The roads are good and easy to navigate, we (2 girls) had no problems going off to different beaches/ruins/sites in the jungle or at the petrol station. Also the local colectivo will take you to tulum ruins and akumal beach for 25pesos, or the bell boys will get you a fixed price taxi. Room You can see how shabby and dirty the room was from the photos, room was also very small, poor quality fixtures and fittings, plastic balcony furniture. Never felt that room was actually clean after housekeeping had been, sheets weren't changed all week, beds were hard. Had to ask for water on several occasions as none given. We complained to the british rep about the room and he advised he could move us but most of the rooms were the same. Food Poor quality food in buffet, very samey, mislabeled a lot of the time, my friend had 2 bees baked onto her pizza, staff didn't care, chef (if you can call them that) didn't even want to remove the rest of the pizza from the buffet, next day she ate a sizable piece of cling film in her macaroni cheese from the snack bar -complained to staff who just said it was from the packaging but didn't care it was in the food. I had red-raw chicken in the Mediterranean restaurant - complained to waiter who just took it away and acted like I was just being fussy. Mexican restaurant served same (poor) quality food that was available in the buffet. We all had dodgy tummies throughout our stay apart from the last 2 days where we hired a car and ate out in local restaurants. Birds fly into, walk over tables/cutlery/napkins, defecate and eat in the main part of the buffet restaurant as there's a garden in the middle. Staff don't seem to think there's a problem with that, at one point we had 7 birds fighting over scraps on the table next to us! Staff No service skills what so ever, but actually felt really sorry for them in the end, on the most part they seem very demoralised, untrained, under-paid, they clearly couldn't stand serving guests or cleaning for them, I didn't feel looked after by any of them, they all expected tips even when their service was bad, almost like begging-but you felt they were desperate for them. I've stayed at another hotel on riveria maya and the staff there were welcoming and friendly, with much higher standards so I'd have to conclude that attitudes are down to poor management and pay. General Hotel Smelt like drains a lot of the time, bellboys were generally helpful and pleasant. I managed to avoid seeing the dolphins but my friend who'd swam with captive dolphins previously said they were in a very small pool compared to what she'd seen before - poor things! Various parrots and toucans with mangy feathers (so they couldn't fly away) were bought around for guest to pay for photos with them, a (more than likely drugged) iguana too, and a very fed-up looking donkey at the mexican night, bite one guy when he was dressed up for photos. Yet they have posters everywhere about protecting turtles from waste plastic and advertise eco-walks. Good Points The grass areas and gardens were always well keep, the bellboys and train drivers were helpful and friendly. The local area is lovely and well worth visiting.

Bahia Principe Tulum Amazing!
N9196HAsarahc, Edmonton
Sat Nov 11 05:45:09 EST 2017
Amazing hotel and highly reccomended, staff is so very friendly. Always feel safe and looked after! Privelige club is the best there is and would visit this hotel for every vacation. 10 stars plus!!!!

deznlen, South Florida, Florida
Fri Nov 10 13:31:26 EST 2017
This was my first all-inclusive vacation and it was wonderful. I went with a few girlfriends and I have to say I really enjoyed every minute there. The buffet area there was the most wonderful server JOSE u can find him to the right towards the back. He knew exactly what we wanted at breakfast and lunch time he had the mimosa ready, water with ice ready, and coffee ready. So we made sure to sit in his area the entire trip. Also in the swim up bar and the bar above you must see LIMBERTO and JULIO BEST bartenders there. They were very attentive always keep us filled up with something, and if you don’t know what to drink they made us something great. I didn’t care for the massages to much although it was on the beach it was just ok relaxing but It was supposed to be 50 minutes it was more like 40 minutes I think the starter the time walking to the beach and walking back because my friend did a facial at the spa and stated before we left and when we came back she still was in there another 10 to 15 minutes. But for the most part it was great.

Ok Resort
Nate B,
Fri Nov 10 03:31:23 EST 2017
This is my third visit to the Mayan Riviera. First time staying at Grand Bahia Principe Tulum. Resort itself is nice, However bed was sinking in the middle so much that the king felt like a twin. Bars close at 11:30, unlike a few other resorts that stay open much later. Beach area is very rocky and very hard to walk into the ocean without getting cut up. The location of the resort is nice and the grounds are well maintained, Staff very nice.

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