Cancun

Grand Bahia Principe Tulum


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All Inclusive    

2018 Exceptional Values
Honeymoon*: Bottle of domestic sparkling wine, box of chocolates, surprise gift and 20% discount on couples massage.

Located within the massive Grand Bahia Complex, guests at Grand Bahia Principe Tulum can relax and enjoy being in paradise. The Complex boasts a Dolphinarium on-site, the 27-hole Robert Trent Jones II golf course on-site, swim with the dolphins (fee) and the ruins of Tulum only minutes away.

This 24-hour paradise is set on a stunning stretch of beach perfect for watersports. Enjoy a complimentary hour per day trying watersports including windsurfing, snorkeling, and kayaking. Guests can also try the scuba equipment in the pool. Kids have special activities at the mini-club, while adults can relax and be in complete harmony in the Spa.

Dining options are plentiful with 15 total restaurants throughout the complex. Enjoy sumptuous a la carte options as well as International buffets. All of the bars serve unlimited local drinks, beer, and soft drinks. Each room also has a stocked mini-bar.

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Coba (except main buffet).

Note: Coupon system applies for dining: Stays of 3 nights receive one a la carte dinner, 4-6 nights receive two a la carte dinners, and 7 nights or more receive three a la carte dinners.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Cancun.

*Proof of marriage required. Must be within 6 months of original wedding date.
HOTEL LOCATION
With a secluded location near many local ruins, this resort is stretched along a wonderful 3/4 mile stretch of white sand beach, surrounded by 275 acres of tropical vegetation. It's 1 hr from the Air-port, 35 min from Playa Del Carmen, 20 min from Tulum.
Address: BENITO JUAREX KM 250 - A
AKUMAL
QR

MX
Local Phone: 011529848755000
Fax: 011-52-984-875-5001
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (On property.)
Pools
Number of Pools: 5
Outdoor Pools: 5     
Swim-up Bar
There are 3 pools on 3 levels creating one huge lagoon, considered one of the most impressive in the area. There is a jacuzzi in each pool, a giant whirlpool, SCUBA clinic, sun terrace with sunshades and sunbeds, and separate pool area just for kids.
Golf: NEARBY
Holes: 18
Green Fees: Fee Required
Tennis
Number of Courts: 6
Outdoor Courts: 3
Lighted Courts: 6
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Bicycles: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Like a dream come true, the magnificent Bahia Principe is a hidden paradise featuring a distinctly Mayan influence, with rooms and suites distributed throughout 3-story villas surrounded by acres of tropical coconut palms and exotic vegetation. As of of 01/01/18 safety deposits boxes will be included in the rates. Beach: The resort is situated on a completely natural, long stretch of private white sand beach (1 km in length) bordering along the crystalline waters of the Caribbean. Split between two private bays, thebeach is partially protected by an offshore coral reef.
Check-out: 12:00 p.m.
Total Rooms: 906
Year Opened: 1999 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Coupon system for a la carte restaurants. Restaurants/stores of the Hacienda Dona Isabel are not included in the Al (drinks served after 11:00 p.m. in any of the 5 Hacienda bars are included). No Spring Breakers. Must be at least 18 years old.
ROOM TYPES
SUPERIOR ROOM
Rooms have 2 full size beds or 1 king size bed, a terrace, air-conditioning, a ceiling fan, telephone, satellite television, bathroom with bathtub and shower, minibar, safe ($).
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
JRSUITE SUPERIOR OCEANFRONT
2 full-size beds or 1 king-size bed with terrace/balcony. The room is not available for sale until January 2019.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE SUPERIOR
2 full size beds or 1 king bed, sitting area, balcony or terrace, A/C, ceiling fan, sitting room area, hydromassage bathtub with shower, minibar, hairdryer, satellite TV, phone, safe, sofa bed.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Grand Bahia Principe Tulum features 1 meal plan options:
All Meals, Drinks & Tips-Coupon system for a la carte restaurants.
There are 5 Restaurants at Grand Bahia Principe Tulum:
La Gran Tortuga - An open-air beachfront palapa restaurant serving Mediterranean food. Open for breakfast, lunch & dinner. Breakfast 7:00a-10:30a, Lunch 12:30p- 3:30p, Dinner 6:00p-10:30p
Bar El Tequila - An a la carte Mexican specialty restaurant, reservations are required. No shorts allowed, open 6:00p-10:30p
Yucatan - The main restaurant serving International cuisine buffet-style for breakfast, lunch and dinner. Tables are distributed throughout several dining rooms with sea-views. Breakfast 7a-10:30a, Lunch 12:30p-3:30p, Dinner 6:30p-8:30p/9p-10:30p
Las Olas Beach Grill - A beachfront snack grill serving American food, open throughout the day andthen again throughout the evening for late night snacks.
Don Pablo - la carte restaurant where guests can enjoy experimental cuisine and modernist design.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
There is a Daily Activities Program every day from 10 am to 6 pm. Non-Motorized watersports are limited to 1 hour per day.
Nightly Activities & Entertainment:
Theme Nights, Disco, Nightly Shows at the 1200-seat Amphitheater (shows are on a 14- day rotation). Access to casino at Grand Bahia Principe Coba with 85 slot machines, sports bets, roulette tables, craps table, and hybrid machines with electronic de
CHILDREN'S PROGRAMS
Club El Principito kids club is available from 9:00 a.m. to 6:00 p.m., offering supervised activities for children between the ages of 4 and 12 years.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2534 Recommend
2534 past Apple Vacationers would recommend Grand Bahia Principe Tulum to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13641reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Ok but won't return
NATHAN C.
Jul 08 2018
Ok first we will no gonger use apple cavtions again because we were told we lost many amenities that normal guests have because of the contract with apple and the hotel. The things we lost by using apple are fruit in the room slippers and robes in the room. The a\c in the room worked but the blower fan didnt work so it was hot in the room and we ended up moving the mattres to the other end of the room under a ceiling fan. Took us forever to ding the apply reps at the airport. Apple did give a party for apple guests at that was nice with very good food.
Customer Rating: 

Won't be Returning
ROBERT E.
Jun 27 2018
Check in at this hotel is a joke. We had to stand in a line to check in at 12:30 PM only to be told the room wouldnt be ready until 3:30 PM. At 3:30 we waited in line again only to be told our room wouldnt be ready until 4 PM. At 4 PM we stood in line again and were finally assigned our room. As we unpacked in our room my wife discovered paint covered her arm. The wall by the bathroom had wet paint on it. Very unsatisfactory in my opinion. Although not the fault of the resort, the beach was unusable due to the tons of seaweed washing ashore. The shuttles around the resort are a joke. Some drivers would stop others would blow right passed you. We had to take a shuttle to a different resort to confirm our return trip with Apple Vacations. Housekeeping didnt clean our balcony the entire time we were at the resort. This was probably due to the fact it took a 500 pound gorilla to open the balcony door. I wont be returning to this resort. Check in at this hotel is a joke. We had to stand in a line to check in at 12:30 PM only to be told the room wouldnt be ready until 3:30 PM. At 3:30 we waited in line again only to be told our room wouldnt be ready until 4 PM. At 4 PM we stood in line again and were finally assigned our room. As we unpacked in our room my wife discovered paint covered her arm. The wall by the bathroom had wet paint on it. Very unsatisfactory in my opinion. Although not the fault of the resort, the beach was unusable due to the tons of seaweed washing ashore. The shuttles around the resort are a joke. Some drivers would stop others would blow right passed you. We had to take a shuttle to a different resort to confirm our return trip with Apple Vacations. Housekeeping didnt clean our balcony the entire time we were at the resort. This was probably due to the fact it took a 500 pound gorilla to open the balcony door. I wont be returning to this resort.
Customer Rating: 

FIRST TIMER!
JENNIFER S.
May 16 2018
This was my first time using Apple vacations. I 100% Highly recommend them!! The resort was very nice except the room smelled a little musty. However the maid service was great! Thank again Apple for a wonderful & stress free vacation!
Customer Rating: 

flown in way too early and lied to
JEFFREY B.
May 09 2018
1st flew in on a 6am flight to arrive at 9am after a hour and 45 min. bus ride (not 45 mins like stated) arrived at resort at 1130 front desk tells you no check in till 3pm and buffets are closed till 1230 you can go walk down beach to a snack shop in long pants and tennis shoes. Amstar rep VERY rude and made comments about in in spanish not thinking my wife could understand it. room had small black bugs coming out of the sink drain you have to put the rubber stop in the drain to stop them dont leave personal stuff on bathroom sink bugs will get on the items. Someone threw up shrimp in the pool and the vomit was floating for approx 15 min before it was just strained out with a pool net. they didnt even throw in chlorine. the beach was HORRIBLE seaweed up to your waist and stcked on the beach which gets hauled off with a small bulldozer machine. OHH and there was no private party at arrival with champagne flowing 100% lie. I had to find out about the private apple party on Friday after we walked past one in the other resort. I was told ours was on Wednesday night when we arrived. I was never told about it. But everyone call you "My Friend" so i guess you get that deep down love feeling. sorry not this guy I will not be traveling with Apple going forward. I'll just stick to cruises.....
Customer Rating: 

First Time in Mexico
JOHN M.
May 08 2018
OUr hotel was really attractive, however, the lobby was inconstruction making it inconvenient to have to travel around and through the lobby bar to get places. Our room had a very difficult time cooling down, the staff did attempt to make our stay comfortable, it remained warm. Along with the temperature issue our room had a very distinctive off aroma. We actually brough the smell home with us in all of our clothing. The staff were out of this world wonderful, they work hard and are proud of what they do. I had an accident on our last day of vacation, I slipped on the pool deck and ended up breaking my orbital socket. The staff responded quickly and stayed with my husband and myself during my trip to the clinic. They were willing todrive me to the hospital and stay with me while they took xrays. I declined as I was going home the next day anyway. I enjoyed my first visit to Mexico and certainly would come back to this resort.
Customer Rating: 

TONI J.
Apr 20 2018
Amazing hotel, can't wait to go back
Customer Rating: 

Feedback
SARAH R.
Apr 09 2018
Hotel rooms need fans in the bathrooms and better cleaning is a must. Floors weren't swept and bathrooms weren't cleaned very good. More than 1 bartender in pool bar as the hotel was full. Entertainment team was awesome. Shows in the evening needed more variety and better options. Probably the worst I have seen in my 10 plus years going to mexico.
Customer Rating: 

Fantastic, but not perfect.
ANDREW O.
Mar 12 2018
This resort was even nicer than the 5 apple rating would lead you to believe. We were totally wowed by the resort grounds, pool, and overall amenities. And the staff was ALWAYS happy, friendly, and wanting to pamper us. We would definitely recommend it and stay here again! There were only 3 things we wished were better: (1) wifi was only free in the lobby area and wasn't always functioning. (2) The beach was just ok - it was quite rocky in some places and not really a spot to snorkel. (3) The pizza almost always sucked. But overall this was by far the nicest resort we've ever stayed at - and we'd definitely stay here again!
Customer Rating: 

Great Stay
CHARLES W.
Mar 04 2018
Food in the buffet was very good and in all the other restaurants better than in any of the other resorts we have been to in Mexico or the Dominican Republic. We called for a minor repair, and someone was thereto fix it within 5 minutes.
Customer Rating: 

GRAND BAHIA PRINCIPE TULUM
TERRY L.
Feb 26 2018
HOTEL IS VERY CLEAN, APPLE CHECK IN AND TRANSFER WENT PERFECTLY, MY ONLY COMPLAINT WOULD BE THE BEACH AT THE RESORT. IT IS VERY ROCKY, NOT VERY PICTURESQUE. THERE WAS LOTS AND LOTS OF SEAWEED, NOT SURE IF IT IS ALWAYS LIKE THAT.
Customer Rating: 

THOMAS G.
Feb 22 2018
We stayed at the Coba 3 years in a row and this was the first time in Tulum. We had issues with the transfer bus waiting approximately one hour for people to arrive which delayed the time we got to our hotel. Overall we had a wonderful stay however, the service in the bars with the wait staff was horrible. We basically were ignored. We had an issue with our air conditioning in our room and my husband had to complain 3 times that we finally gave up and towards the end of our stay we received a call from the front desk to see if it was working which is unacceptable when you are paying for a vacation and expect the service to be what it should be.
Customer Rating: 

TripAdvisor Traveller Reviews
Connor Rowland
Cj R,
Thu Jul 19 14:55:46 EDT 2018
The Bahia Principe site in riviera maya is such a brilliant hotel. I was very impressed with the entertainment team, especially Daniel. He always got me and others invoked in the activities in both day and night. They ensure they know you on a personal level and make your stay in the hotel a lot better.

Fabulous resort!
wooliesontour, huddersfield
Wed Jul 18 14:21:31 EDT 2018
Just spent 2 weeks at Grand Bahia Principe Tulum, had a great time and can’t fault it. The hotel is clean, our room was spacious, staff all hard working and friendly. Loads of choice in the restaurants and we enjoyed the Brazilian, Mexican and French speciality Restaurants. It was our wedding anniversary while we were staying there. Our friends told staff. When we arrived home from our day trip we had champagne waiting for us in our room. When we went to eat in the Brazilian restaurant our table was scattered with red rose petals and we received a heart shaped cake, it was a so nice and made our day special. The all inclusive cocktails were lovely, beer good We didn’t spend any time at the pool because we prefer the beach. The beach was great, beautiful white sand and emerald sea. Staff work hard to clear the seaweed away. We always managed to get sun beds and shade no problem Will definitely return to this resort

fabulous
Dawny72,
Wed Jul 18 12:50:28 EDT 2018
We`ve had many holidays this has been by far the best. the hotel is amazing very clean everyone is so friendly and helpful. the rooms are well equipt and spacious, maids in everyday. Were to start with the spots and entertainment team, they are so full of fun and very enejectic doing anything and everything to please everyone. The restaurant is great so much choice of everything you are spoilt. Overall a very excellent holiday relaxing and enerjectic at the same time, you are treated like royalty, the staff are so hard working. Will be definatly going back.

Cleanest hotel ever!
Jillian M,
Wed Jul 18 12:07:26 EDT 2018
My husband and I traveled here with our 17 year old. We have been here a week and I just happened to come upon the recent negative reviews on Trip advisor. I do not usually feel strongly enough about somewhere to review it but I was so disgusted by the untrue comments I just had to make an exception this time! This hotel is fabulous! I don’t know where some of it’s guests live but I can find no faults and have traveled extensively. 1. The hotel is incredibly clean, everywhere. The staff are constantly cleaning the sand on the beach, around the pools, the restaurants, bars and reception. 2. The food is delicious, we have eaten in La Gourmet and Mashua at the Coba and the buffet in Tulum so far. We felt so special at the a la carte restaurants. The staff at the buffet had our drinks refilled without having to be asked and always had a lovely welcome and introduction. Lunch if you have room is fabulous at the pool 3. The rooms are big and the television has great channels. They were cleaned really well everyday and the fridge restocked. 4. The entertainment staff are great fun, something for everyone. I did the stretching every morning with Xavier, Robby and Alberto! The pool guys were great fun Always something good in the evening 5. The water at the beach does have seaweed, but it is the sea😜some people pay money for seaweed baths!! Finally I would highly recommend this hotel and can’t wait to come back!!!

Fabulous Hotel and staff
John R, Doncaster, United Kingdom
Wed Jul 18 11:50:03 EDT 2018
The hotel complex is a modrn well organised establishment that shares a massive campus with its sister hotels in the vacinity, I couldnt find a thing wrong with the excellent service provided in the hotel. the only Smudge in the ointment was the dissapointing entertainment ,Singers in the lounge that were so out of tune it was comical as one lady singer catagorically demolished every song attempted and the performances were punctuated by her seeming to research words on the phone attached to the microphone stand, Shows in the evening theatre with flashing lights etc and poor content that would cause seizures if people took any notice of them . the hotel Caters very well in the culinary department with food been of excellnt quallity in the serve yourself and the speciallist resturaunts ,The Don pablo can't fail to inpress with Steaks etc to savour and Irish coffee made to order at the table . the staff all work incrediablly hard and each and every one deserve a thank you , Not forgetting the indespensible Edwin in the dining room whose attention to meeting guests needs was incredible , Nothing was to much for him and always with a cheery smile . Special thanks to the unseen legions of room maids who tirelessly service the rooms, maintaining the imaculate rooms and the refreshment man who manages to make sure every room is provided with a plentiful supply of refreshements ,



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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