St. Thomas

Frenchman's Reef & Morning Star Marriott


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Please note, this hotel is closed until December 31, 2017.

After a $48 million dollar renovation in 2011, Frenchman's Reef & Morning Star Marriott Beach Resort welcomes guests to a brand new U.S. Virgin Islands experience. This jewel in St. Thomas offers unparalleled service, a lush tropical setting, sumptuous rooms, and Marriott's signature Revive Bedding. Each luxurious, comfortable room has a balcony and choice of views ranging from resort and garden to water and oceanfront.

Situated on a cliff overlooking the harbor, the resort offers a wide variety of ocean-view restaurants and friendly bars to suit every palate and preference. Spend your days lounging in the midst of whirlpools and waterfalls within the two interconnected freshwater pools, stroll along the quiet expanse of the quarter-mile beachfront, and plunge into the soothing waters of the sparkling Caribbean. An abundant array of activities abounds both day and night, with shared facilities between these two fantastic resorts. The infinity pools feature stunning St. Thomas views while a kids' splash zone gives plenty of space for family time.

Explore the town of Charlotte Amalie. The resort provides shuttle boat service to town every half hour.

For the ultimate in pampering, relax at the luxurious Lazule Sea Spa and Salon. Lazule features eight treatment rooms, including a couple's suite and a wet room with a Vichy shower. Take a dip in the private spa pool, Jacuzzi, and cold plunge. This breathtaking spa also boasts a full-service salon featuring hair, makeup, and nail services.

Discover your own unique Virgin Islands resort experience: sample exquisite cuisine at Aqua Terra, experience adventure while paddle boating, relax your body and mind with yoga, or gaze out over the sparkling Charlotte Amalie Harbor. No passport required!

Learn more about St. Thomas.
HOTEL LOCATION
This resort is located on Morning Star Beach, in Charlotte Amalie.
Address:
ST THOMAS


VI
Local Phone: 340-776-8500
Toll Free Phone: 1-800-524-2000
Fax: 340-715-6191
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There are two interconnected freshwater pools with waterfalls and whirlpools.
Golf: NEARBY
Mahogany Run Golf Course - 20 minutes away
Mahogany Run`s 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Frenchman's Reef & Morning Star Beach Resort is on a 17-acre bluff overlooking the Caribbean at Morning Star Beach. Each luxurious, comfortable room has a balcony and choice of views ranging from resort and garden to water and oceanfront. Property features include shared facilities with Marriott Morning Star, shuttle boat service to town every 1/2 hour (fee), and two freshwater pools connected by a waterway and complemented by whirpools and waterfalls. Beach: The Marriott Frenchman's Reef is situated along a 1/4 mile white sandy beach. Check-in: 3:00 pm
Check-out: 11:00 am
Total Rooms: 478
Year Opened: 1973 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express, Carte Blanche, JCB
HOTEL RESTRICTIONS
No pets.
ROOM TYPES
MORNING STAR GARDEN VIEW
400 sq. ft. garden view room. One king or two double beds. European Plan.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
ISLAND VIEW ROYAL SUITE
710 sq. ft. One king bed. Bi-level suite. Whirlpool. Living/sitting area. Balcony.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEANFRONT VIEW
Guestroom. 1 King or 2 Double beds. Oceanfront, Frenchman's Reef. Balcony. 400 sqft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
HARBOUR SUITE EP
850 sq. ft. One bedroom suite includes one king bed, and a balcony with harbor views.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
HARBOR WING OCEAN VIEW
Guestroom. 1 King or 2 Double beds. Harbor View. Located in Harbor Wing. Balcony. 400sqft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
ISLAND VIEW
400 sq. ft. Island view room. One king or two double beds. European Plan.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEAN VIEW ROYAL SUITE
710 sq. ft. One king bed. Bi-level suite. Whirlpool. Living/sitting area. Balcony.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
BEACHFRONT MORNING STAR
400 sq. ft. beachfront room. One king or two double beds, and a balcony. European Plan.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEAN VIEW
400 sq. ft. water view room. One king or two double beds. Balcony. European Plan.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
HARBOR WING
Guestroom. 1 King bed or 2 Double beds. Located in Harbor Wing. Balcony. 400 sqft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Frenchman's Reef & Morning Star Marriott features 2 meal plan options:
No Meals
All Meals, Drinks & Tips-Optional All-Inclusive plan is availalbe
There are 7 Restaurants at Frenchman's Reef & Morning Star Marriott:
Captain's Cafe - Serving pub-style food in casual sports bar atmosphere. Open for lunch and dinner.
Coco Joe's Off da Beach Bar - Located at Morningstar Beach. Open for breakfast, lunch and dinner.
Windows on the Harbor - Serves daily breakfast buffet and continental cuisine for dinner.
Sunset Grill & Bar - Open-air restaurant overlooking the sunset harbor/pools. Serving Caribbean and American favorites. Open for lunch and dinner.
Presto's Marketplace - Serving sandwiches and snacks. Open for breaksfast, lunch and dinner.
Star Market Deli - Located at Morningstar Beach. Open daily serving pastries, fresh fruit, boxed lunches, sandwiches, salads and more.
Havana Blue - Oceanfront dining overlooking Morningstar Beach and features upscale Latin-Fusion cuisine and fresh seafood daily.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports, salon services (fee), tennis.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
49 Recommend
49 past Apple Vacationers would recommend Frenchman's Reef & Morning Star Marriott to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4429reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
disappointed
STEPHANIE W.
Aug 07 2017
My family has their wedding here and it's a beautiful resort but far from my expectations. First we get there and can't check in until 4. Okay that's fine but I get to the room and it's dirty. Like a guest had just checked out. Also it was a single bed when I booked double beds. They then apologized and have me another room but was unable to honor the double bed until the next day. I was okay with that until I get to the room and it smells like sewage. The hotel still couldn't change my room until the next day. So i had no choice but to stay in the smelly single bed room. They did change the room as promised however I didn't get the right room until after 4 the next day. I chose to make the best of the trip. We were out and came back hungry. There was no way to get anything to eat. Now I have been to all inclusive resorts and there was always some way to eat. No we had to wait until morning because we was told that the restaurant closed at 11. This was not an pleasant experience for my first time in St. Thomas.
Customer Rating: 

amazing resort .... except for the cats
DEBORA D.
Jun 01 2017
Hotel was beautiful and staff very friendly but there were several cats walking around the resort especially in the two outdoor restaurants... when we asked we were told they just happen to live on the resort. it made the dining experience not very pleasant
Customer Rating: 

Expectations exceeded
JOAN S.
Apr 25 2017
After I booked the trip I read some unfavorable reviews of the resort. My expeditions were low and I was pleasantly surprised. I am a snobby traveler and this resort was perfect. I can't wait to return and am already referring friend and Family.
Customer Rating: 

Pleasantly Surprised
THOMAS T.
Apr 24 2017
Found the hotel and room to be better than expected. The amenities were very nice. Drinks and meals were expensive (but probably in line for an island vacation). I found that 1/2 of the wait staff and cab drivers were good and the other half didn't seem to want to be doing what they were doing, which manifested in poor service. This was the most noticeable difference from other islands that I've visited. It did not affect my enjoyment, I reflected the service in my tips and didn't patronize those places where the services were less than expected. Overall, beautiful place with good amenities and I plan on returning.
Customer Rating: 

Honeymoon
COREY H.
Nov 09 2016
The experience we had at this resort made our honeymoon perfect
Customer Rating: 

JOHN B.
Nov 20 2014
Everything was great. They didn't have enough people working the front desk when checking in and out.
Customer Rating: 

Worst customer service ever!
PHUONG N.
Aug 07 2014
This was one of the worst hotel service ever! I've called and emailed to confirm our reservation several time. On the day off, not only were our rooms not ready on time but they got the reservation completely wrong. We did not even get the island view that was promised when we booked the vacation through apple. Checking in took over an hour. Check out was even worst! They had charged us a resort fee even though an Apple rep confirmed that fee was covered by our package. It took 45 mins to get everything straighten out. We almost missed our flight. These are a few of the many things that went wrong with our stay at the hotel. The only thing this resort got going for them is the view.
Customer Rating: 

Wonderful and beautiful!
JENNIFER S.
Mar 08 2013
Frenchman's reef exceeded our expectations! It is a beautiful and relaxing hotel with service at your fingertips. We could not get over the pool area and the beauty. The staff were always willing to answer your questions, help you with local outings and transportation. They always looked out for your safety. The food good, the cocktails excellent! The location of the hotel on the point guarantees a beautiful sunset every day! We did not miss any! I want to go again next year in January!
Customer Rating: 

vacation June 2012
KAREN K.
Jun 22 2012
The hotel was very large & spread out. The pools are beautiful & never seemed over crowded. The beach had soft sand & it was very relaxing. There are LOTS of stairs to get to the pool, beach or boat docks; fortunately for me I didn't mind the exercise (there were so many stairs, I didn't feel the need to use the fitness center)! My biggest complaint is that on the hotel web site it said scuba was available, but it wasn't. I was told that it was too expensive to insure & they discontinued it over 2 years ago. The main reason I selected the Marriott was because I wanted to go scuba diving. When I was searching for hotels & reading about available activities if scuba was not available, I didn't even consider the hotel. So even though the Marriott was beautiful & the trip turned out good, I would have never selected to stay there if I would have known they didn't really have scuba available.
Customer Rating: 

KEITH B.
Jun 04 2012
The staff we're very helpful and their restaurants were equally as good. Pricing for neccessities I thought were alittle over priced as were the bars, otherwise we had an excellent vacation. Thanks to the professional service that we got from our travel agent Chris Cancilla.
Customer Rating: 

Good but better last year
NELSON B.
Mar 14 2012
This is 2nd year we have stayed at Frenchman's Reef. Not as world class as last year. We got there at 2:00 and check-in is 4:00. Stood in lines with 20 other people groups at desk multiple times until we got a room around 6:00 PM. At check-out the bill had a $30/day resort activity fee (beach chairs, umbrellas, etc). They said this began 11/1/2011 and all travel agencies were informed. They agreed to remove this from our bill. The card listing the details of the resort fee was given to our travel agent - Joyce Robertson, AAA, Chambersburg, PA so that agency was informed. Food is expensive but was good at all restuarants. The buffet at Coco Joe's was excellent.
Customer Rating: 

TripAdvisor Traveller Reviews
BREATHTAKING VIEWS in the heart of St Thomas
Linnea W,
Thu Jul 05 07:20:36 EDT 2018
We stayed here with our family (9, 8 and 3) right before the hurricane took down the island. We had the most amazing vacation of our life here. The staff was wonderful, the rooms offered breathtaking views of the island and water from all angles. The fitness center was big and the lobby was always busy but we always managed to find assistance if we needed it. We especially loved the walk from the hotel to the restaurants on the beach. We had iguanas Greet us everyday. (Kids loved that!) I chipped my tooth while on vacation there and LUCKILY a staff member also worked part time at a dentist office and was able to refer me to a local Dentist and my trip was mostly uninterrupted. Grateful for the staff there.

A jewel in St Thomas
Paul V, Lancaster, Pennsylvania
Wed Jun 27 12:43:44 EDT 2018
We visited BEFORE the hurricane--I understand it was hit very hard. But then it had great restaurants, beautiful infinity pools and nice beach abundant with chairs. Marketplace store was awesome,but pricey as expected. Support staff friendly and attentive--We actually stayed in the nearby Frenchman's Cove, but this was the place to hang out of the two

Best location on St. Thomas
Chicago1524,
Tue Jun 19 11:41:44 EDT 2018
Loved staying here, we were on the beach in the Morning Star units. Loved being on the beach, enjoyed using the pool up at the main hotel too, great views of the ocean. Loved taking the boat into the city right from the hotel property. Definitely worth staying here. Hope to go back soon.

Great resort and room but can’t walk anywhere
anitainmexico,
Fri Jun 08 07:11:55 EDT 2018
We stayed at the Marriott Frenchmans Cove for a week. The rooms are immaculate the staff as far as the bell man Jeff and Chris and the front desk Carolina are terrific. A few drawbacks of the place you cannot walk anywhere I mean anywhere you have to take a taxi which is set price per person per ride. There is only one restaurant on the property that you eat breakfast lunch and dinner. And they will not serve you lunch before 11 AM no matter what time zone you are on. Outside by pool. The people of the Virgin Islands are friendly and are trying to come back from the hurricanes The weather was great, I didn’t get bit by sand flies or mosquitoes but tended to not be on the beach at dusk. Groceries are expensive but it is an island, nearby store where you can buy anything (6 taxi per person) My favorite places were, water island, Megan’s, coki, St. John’s trunk bay! This is a family resort with activities for kids... not a romantic couple resort , but a fantastic home base. Just remember you can’t walk anywhere but ferry to town is 7 per person one way.

Great Resort!
Bigamus, Boston, Massachusetts
Wed May 09 08:04:22 EDT 2018
I have been coming to this resort for more than 10 years, and it is one of my favorite Marriott properties. The day trips from here are consistently excellent, and the location offers close proximity to many of the highlights of the island. The Adventure Center has a wide breadth of offerings for families, couples and larger groups. One of my favorites is the Night Kayak tour, in which you paddle a clear bottomed boat around the bay near the resort. Brought my kids - both under 13 - and they enjoyed their own boat and exploring, all with a seasoned guide. A true gem!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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