Cancun

Fiesta Americana Condesa Cancun


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All Inclusive    

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel.

Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.

Find more information about Fiesta Americana Hotels.

Learn more about Cancun.
HOTEL LOCATION
Conveniently located in the heart of the Hotel Zone, this luxurious resort is situated near the main entertainment centers and tourist attractions, just 20 minutes away from the International Airport.
Address: ZONA HOTELERA S/N
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 1-800-343-7821
Fax: 52-01-998-881-4294
Website Address: www.lacoleccionresorts.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Swim-up Bar
Golf: NEARBY
Holes: 0
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof palapas in the entire country. Their new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancun to take you on a culinary journey through all the regions of Mexico. Beach: The property is situated on a magnificent stretch of powdery white Cancun beachfront. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 507
Year Opened: 1989 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Spring breaker's should meet the age requirments and rules to be allowed to check-in. Unaccompanied youth who became unruly will be asked to leave and unused rights will not be refunded. Minimum age requirments to be meet. Contact Hotel for more details.
ROOM TYPES
PREMIUM ROOM GARDEN VIEW
Experience special moments and enjoy contemporary Mexican style with warm colors that harmonize with the pleasing decor. In this room you will find a king bed, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub & Internet access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM OCEAN FRONT
Decorated in a warm contemporary Mexican style with friendly colors, you'll find a king bed with premium linens, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub, Internet access and an LCD TV with premium channels.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM OCEAN VIEW
Enjoy a king bed with bedding that invites you to discover new ways to dream, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub, Internet access mini-bar, bathtub, Internet access and an LCD TV with premium channels.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM LAGOON VIEW
1 king bed or 2 double beds, Lagoon View, located at sea tower, floor 4-8.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite

OTHER INFO
Complimentary wireless internet in all public areas & rooms
DINING
Fiesta Americana Condesa Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 18 Restaurants at Fiesta Americana Condesa Cancun:
Pool Bar - Swim up bar open daily from 10:00am-5:00pm.
La Cevicheria - 12:00pm-6:00pm.
Lobby Bar - 10:00am-1:00am.
La Cantina Mexican Snack - Mexican Sports Bar 2:00pm-2:00am - Adults only.
Sushi Station - Dinner 6:00pm-10:00pm.
The Grill - Snack 12:00pm-5:00pm.
La Tratorria - Dinner 6:00pm-11:00pm.
La Pizzeria - Lunch 12:00pm-5:30pm.
El Mexicano - Mexican food a la carte: 6:00pm-11:00pm.
La Cevicheria - Lunch, sea food, 12:00pm-6:00pm.
San Telmo - Steak House 6:00pm-11:00pm/Reservation required 24 hrs in advanced Long pants, close shoes and Shirts with sleeves women elegant casual.
La Panaderia - Mexican Continental Breakfast: 7:00am-10:00am.
Rosato - Dinner Italian Food a la Carte : 6:00pm-11:00pm. Dress code: Men Long pants, close shoes and Shirts with sleeves women elegant casual.
Deli Cafe - 7:00am-10:00pm.
Kambu Lunch & Dinner - Lunch international a la carte 11:30pm-5:30pm/Dinner A la carte Asian Food 6:00pm-11:00pm.
La Cantina - Mexican Soprts Bar, adults only 2:00pm-2:00am.
Kalmia - Buffet Restaurant- breakfast, lunch & dinner 06:30am-11:30am/12:30-5:30pm/06:00pm-11:00pm.
Beach Bar - Bar by the beach from 10:00am-5:00pm.
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old.
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 10239reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Excellent Winter Getaway!
DOYLA G.
Feb 08 2019
This trip provided us an excellent opportunity to get away for some warm sunshine and to relax . Apple handled everything and trip was smooth. Weather was incredible , beach was great and everyone was so helpful. This our third stay here at Fiesta Americana Condesa and would highly recommend!
Customer Rating: 

I Do Not Recommend Apple Vacations
DARCY M.
Feb 04 2019
The Fiesta Americana Condesa was great. However, I will not use Apple Vacations to plan a trip in the future. I booked my vacation with Apple on November 18, 2018 and I paid in full on December 12, 2018. Apple Vacations did not send my booking to Fiesta Americana Condesa until January 23, 2019 which resulted in me not getting the $50/day spending I was supposed to get. The special $50/day ended on January 7, 2019. Apple Vacations had plenty of time to send my confirmation but did not. This made it appear as though I booked my trip on January 23, resulting in no spending. I am not happy with Apple Vacations and will not recommend them to friends/family.
Customer Rating: 

LAURA D.
Feb 03 2019
When I checked in it took me over 30 minutes because they didn’t have the Apple check in information and then I was given two double beds verses a King. Also I was told we would receive a $50 per day credit for the resort. I wasn’t given the credit, because the desk said Apple didn’t send the payment until after deadline had expired. Another couple that booked and paid after received it. When I checked out I was again asked for a copy of my reservation and to prove it was paid in full. It was an embarrassing to have two prove twice that I had paid in full. The front desk blamed it on Apple for not sending in the payment until the day before we arrived. I paid Apple in full in November, two months before leaving.
Customer Rating: 

impressed
MARGARET O.
Oct 31 2014
I was impressed with the service and hotel room. When it rained, we did get water in our room around the sliders. The temperature in the room was great. The beds were a little hard, but, it didn't keep me from sleeping great. The service great. Every time I looked up, someone was there to ask if there was anything I needed. Everyone smiled and I mean everyone. I felt so special. We had wonderful meals and good meals. Snacks were great. Drinks great. Pool was wonderful. Over all it was one of the best vacations I have had. Can't wait to go again.
Customer Rating: 

Amazing Experience, plain and simple!
DEBORAH P.
Jun 20 2014
This was my first time at this hotel and with an all inclusive. What a great experience for my son and I. They cleaned the rooms twice a day, the food was delicious and plentiful, and the waitstaff was warm and friendly. I will most certainly come back!
Customer Rating: 

I'd go back again.
CHARLOTTE W.
May 09 2014
our room smelled like sewer burping up each day when we would return.
Customer Rating: 

Nice hotel, but this is a timeshare resort to beware!
NICOLE R.
May 07 2014
Overall we really enjoyed our stay. The only real negative comment I have is that this is s timeshare resort. The only way to get a map of the property is to listen to their timeshare pitch. Luckily our apple transfer driver let us know so we knew to avoid that. The beach is wonderful, the properly was nice and quiet, the food was good in the restaurants, the resort was clean and most of the staff was pleasant. The staff at the front desk weren't helpful finding our Apple rep on property as they want you to book through them. Once we did find the rep though, things were great!
Customer Rating: 

MOYSEY R.
Apr 14 2014
We thought the hotel was just ok. It needs to be updated. The teen club is really not a teen club. We thought that they would have activities for the teens, but when they said that they have a teen that meant they had a WII. We would not reccommend this hotel and we will not bbe back there.
Customer Rating: 

Review
GLEN C.
Apr 10 2014
Overall, outstanding. They could use more bartenders outside. Great food, friendly staff.
Customer Rating: 

BEST HOTEL YET....
DAVID R.
Apr 10 2014
WOW !!!! We have been to Mexico about 15 times. We always say that we will never stay at the same resort twice, but now that is no longer true. We have found our "favorite resort". I wish we could afford to go to Mexico twice a year, because next year can't come soon enough. We fell in love with our breakfast waiter & got his contact information from him so we can stay in touch. I would truly recommend this resort over & over.
Customer Rating: 

What a wonderful resort!!!
VALERIE G.
Apr 06 2014
This is the second time that we traveled to Cancun but the first time staying at this resort. We are so very happy that we decided to stay at Fiesta American Condesa. We have no complaints about this resort other than the bathrooms need to be updated and made bigger. The food is the best I have ever had at any resort and the staff is so very helpful and very professional. We will be traveled back to this resort!!!
Customer Rating: 

TripAdvisor Traveller Reviews
Awesome stay
Rjm1118, Wheatfield, New York
Sun Feb 17 22:05:30 EST 2019
We could not have been more pleased with the staff, food, accommodations, the pool was clean and perfect temperature. The beach was just perfect. Sand was clean and plenty of chairs. The only improvement that I think could be in the night time entertainment.

Clean, friendly staff
SeyedAmirM1,
Sun Feb 17 15:50:09 EST 2019
We had a great time at this resort. It was extremely clean. Facilities were great. Food was great. Staff were very friendly. Moises was a great bartender. Location was close to stores. Beach was beatiful. We had no complaints.

Hawaii family
Aradidi,
Sun Feb 17 13:26:32 EST 2019
To entertainment staff Uriel,keki,jack,Raul,Isabel ,elitzet Thank you so much for your hospitality,good vibes, Good music, great dance class and all the fun times You are guys did our vacation the best ever We will definitely be back. Aloha arad,yoni,myli and kai

Highly Recommended!
thecardclub, Iowa
Sat Feb 16 19:03:10 EST 2019
The staff here is outstanding! All very friendly and accommodating! JJ at breakfast is the BEST! Very personable - welcomed us each morning like we were his best friends! Food is excellent! Fish tacos and sushi are the very best! Easy to get to shopping areas. Beach is beautiful with fine white sand. This was our second stay at a Fiesta Americana, and I will definitely return! We have stayed at many other resort chains over the years - the food and staff friendliness here have exceeded the other resort chains we have experienced.

Best hotel in Cancun
tammy1492, south bend,in
Sat Feb 16 10:54:27 EST 2019
We have traveled to Cancun and Cabo for over 35 vacations, but once we found Fiesta Americana Condesa Cancun we have not gone to anywhere else. We just returned from our 13th trip and cannot wait to return! Once again we were greeted with familiar faces saying “welcome home”, including Fabrizio (manager) and Fernanda. We were given an amazing suite on the ocean that we loved! We can’t emphasize how great the staff at FACC is. So many people remember us even if it has been months since we were there. The first day Arli (our favorite waiter) was passing by the stairs to the beach and yelled to us on the beach to welcome us! He always makes us feel special at dinner. Francisco was amazing at Rosato and we will definitely look for him next time too. Several bartenders have been there for as long as we have been going to Fiesta and they not only remember us but also our favorite drinks! Juan, Pedro, Felix, and Nemias are 4 of the best! It’s like visiting old friends! They hug us every time we come and ask us when we are returning! Rudolpho,Rosali Lindo, Armando and Gilberth also deserve mentioning. They all go above and beyond with their customer service. Josue is an amazing cook (he also does the paella lessons). He is always smiling! On our first day we were at lunch at Kambu when Josue saw us and came over to say welcome. He returned in a few minutes with the manager of Kambu, Raoul who then treated us like royalty the rest of our trip! There are so many others that I haven’t mentioned that were also part of our awesome vacation. We actually have never encountered an employee that wasn’t polite and attentive. FACC is our “home” in Mexico and we can’t wait to go back!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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