Cancun

Fiesta Americana Condesa Cancun


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All Inclusive    

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel.

Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.

Find more information about Fiesta Americana Hotels.

Learn more about Cancun.
HOTEL LOCATION
Conveniently located in the heart of the Hotel Zone, this luxurious resort is situated near the main entertainment centers and tourist attractions, just 20 minutes away from the International Airport.
Address: ZONA HOTELERA S/N
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 1-800-343-7821
Fax: 52-01-998-881-4294
Website Address: www.lacoleccionresorts.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Swim-up Bar
Golf: NEARBY
Holes: 0
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof palapas in the entire country. Their new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancun to take you on a culinary journey through all the regions of Mexico. Beach: The property is situated on a magnificent stretch of powdery white Cancun beachfront. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 507
Year Opened: 1989 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Spring breaker's should meet the age requirments and rules to be allowed to check-in. Unaccompanied youth who became unruly will be asked to leave and unused rights will not be refunded. Minimum age requirments to be meet. Contact Hotel for more details.
ROOM TYPES
PREMIUM ROOM GARDEN VIEW
Experience special moments and enjoy contemporary Mexican style with warm colors that harmonize with the pleasing decor. In this room you will find a king bed, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub & Internet access.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM OCEAN FRONT
Decorated in a warm contemporary Mexican style with friendly colors, you'll find a king bed with premium linens, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub, Internet access and an LCD TV with premium channels.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM OCEAN VIEW
Enjoy a king bed with bedding that invites you to discover new ways to dream, comfortable wood furnishings, security safe, coffeemaker, mini-bar, bathtub, Internet access mini-bar, bathtub, Internet access and an LCD TV with premium channels.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM ROOM LAGOON VIEW
1 king bed or 2 double beds, Lagoon View, located at sea tower, floor 4-8.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite

OTHER INFO
Complimentary wireless internet in all public areas & rooms
DINING
Fiesta Americana Condesa Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 18 Restaurants at Fiesta Americana Condesa Cancun:
La Pizzeria - Lunch 12:00pm-5:30pm.
El Mexicano - Mexican food a la carte: 6:00pm-11:00pm.
La Cevicheria - Lunch, sea food, 12:00pm-6:00pm.
San Telmo - Steak House 6:00pm-11:00pm/Reservation required 24 hrs in advanced Long pants, close shoes and Shirts with sleeves women elegant casual.
La Panaderia - Mexican Continental Breakfast: 7:00am-10:00am.
Rosato - Dinner Italian Food a la Carte : 6:00pm-11:00pm. Dress code: Men Long pants, close shoes and Shirts with sleeves women elegant casual.
Deli Cafe - 7:00am-10:00pm.
La Cantina - Mexican Soprts Bar, adults only 2:00pm-2:00am.
Kambu Lunch & Dinner - Lunch international a la carte 11:30pm-5:30pm/Dinner A la carte Asian Food 6:00pm-11:00pm.
Kalmia - Buffet Restaurant- breakfast, lunch & dinner 06:30am-11:30am/12:30-5:30pm/06:00pm-11:00pm.
Beach Bar - Bar by the beach from 10:00am-5:00pm.
Pool Bar - Swim up bar open daily from 10:00am-5:00pm.
La Cevicheria - 12:00pm-6:00pm.
Lobby Bar - 10:00am-1:00am.
La Cantina Mexican Snack - Mexican Sports Bar 2:00pm-2:00am - Adults only.
Sushi Station - Dinner 6:00pm-10:00pm.
The Grill - Snack 12:00pm-5:00pm.
La Tratorria - Dinner 6:00pm-11:00pm.
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old.
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 10610reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Excellent Winter Getaway!
DOYLA G.
Feb 08 2019
This trip provided us an excellent opportunity to get away for some warm sunshine and to relax . Apple handled everything and trip was smooth. Weather was incredible , beach was great and everyone was so helpful. This our third stay here at Fiesta Americana Condesa and would highly recommend!
Customer Rating: 

I Do Not Recommend Apple Vacations
DARCY M.
Feb 04 2019
The Fiesta Americana Condesa was great. However, I will not use Apple Vacations to plan a trip in the future. I booked my vacation with Apple on November 18, 2018 and I paid in full on December 12, 2018. Apple Vacations did not send my booking to Fiesta Americana Condesa until January 23, 2019 which resulted in me not getting the $50/day spending I was supposed to get. The special $50/day ended on January 7, 2019. Apple Vacations had plenty of time to send my confirmation but did not. This made it appear as though I booked my trip on January 23, resulting in no spending. I am not happy with Apple Vacations and will not recommend them to friends/family.
Customer Rating: 

LAURA D.
Feb 03 2019
When I checked in it took me over 30 minutes because they didn’t have the Apple check in information and then I was given two double beds verses a King. Also I was told we would receive a $50 per day credit for the resort. I wasn’t given the credit, because the desk said Apple didn’t send the payment until after deadline had expired. Another couple that booked and paid after received it. When I checked out I was again asked for a copy of my reservation and to prove it was paid in full. It was an embarrassing to have two prove twice that I had paid in full. The front desk blamed it on Apple for not sending in the payment until the day before we arrived. I paid Apple in full in November, two months before leaving.
Customer Rating: 

impressed
MARGARET O.
Oct 31 2014
I was impressed with the service and hotel room. When it rained, we did get water in our room around the sliders. The temperature in the room was great. The beds were a little hard, but, it didn't keep me from sleeping great. The service great. Every time I looked up, someone was there to ask if there was anything I needed. Everyone smiled and I mean everyone. I felt so special. We had wonderful meals and good meals. Snacks were great. Drinks great. Pool was wonderful. Over all it was one of the best vacations I have had. Can't wait to go again.
Customer Rating: 

Amazing Experience, plain and simple!
DEBORAH P.
Jun 20 2014
This was my first time at this hotel and with an all inclusive. What a great experience for my son and I. They cleaned the rooms twice a day, the food was delicious and plentiful, and the waitstaff was warm and friendly. I will most certainly come back!
Customer Rating: 

I'd go back again.
CHARLOTTE W.
May 09 2014
our room smelled like sewer burping up each day when we would return.
Customer Rating: 

Nice hotel, but this is a timeshare resort to beware!
NICOLE R.
May 07 2014
Overall we really enjoyed our stay. The only real negative comment I have is that this is s timeshare resort. The only way to get a map of the property is to listen to their timeshare pitch. Luckily our apple transfer driver let us know so we knew to avoid that. The beach is wonderful, the properly was nice and quiet, the food was good in the restaurants, the resort was clean and most of the staff was pleasant. The staff at the front desk weren't helpful finding our Apple rep on property as they want you to book through them. Once we did find the rep though, things were great!
Customer Rating: 

MOYSEY R.
Apr 14 2014
We thought the hotel was just ok. It needs to be updated. The teen club is really not a teen club. We thought that they would have activities for the teens, but when they said that they have a teen that meant they had a WII. We would not reccommend this hotel and we will not bbe back there.
Customer Rating: 

Review
GLEN C.
Apr 10 2014
Overall, outstanding. They could use more bartenders outside. Great food, friendly staff.
Customer Rating: 

BEST HOTEL YET....
DAVID R.
Apr 10 2014
WOW !!!! We have been to Mexico about 15 times. We always say that we will never stay at the same resort twice, but now that is no longer true. We have found our "favorite resort". I wish we could afford to go to Mexico twice a year, because next year can't come soon enough. We fell in love with our breakfast waiter & got his contact information from him so we can stay in touch. I would truly recommend this resort over & over.
Customer Rating: 

What a wonderful resort!!!
VALERIE G.
Apr 06 2014
This is the second time that we traveled to Cancun but the first time staying at this resort. We are so very happy that we decided to stay at Fiesta American Condesa. We have no complaints about this resort other than the bathrooms need to be updated and made bigger. The food is the best I have ever had at any resort and the staff is so very helpful and very professional. We will be traveled back to this resort!!!
Customer Rating: 

TripAdvisor Traveller Reviews
We will be back!!
tcomph, Virginia
Thu Apr 11 20:40:25 EDT 2019
Came here with my family and family friends. It was my first time and we are already planning our trip back! Yuri, Sophia, Marco, and Pedro are our best friends!!!! We loved the pool bar and just hanging out relaxing everyday. The food and drinks are great! They also accommodated my mom who has a gluten allergy which she greatly appreciated. They have a lot of activities and shows everyday which keeps you busy and having fun! I will miss waking up to a buffet, bar, pool volleyball, and the beautiful view everyday. Thank you for an awesome vacation!! - Your Virginia Friends

Great get-a-way!
Escape32473035974,
Thu Apr 11 19:29:09 EDT 2019
First time to Cancun. Did a lot of research for all-inclusives. Fiesta Americana Condesa consistently had high ratings and good reviews. One focal point for us was food, and it did not disappoint! Great variety and excellent quality!

Great stay
Explorer37785987559, Matching Tye, United Kingdom
Thu Apr 11 10:22:35 EDT 2019
Excellent food, drinks and service. Pool is great. Staff very friendly and good with kids. Circus and magic show was excellent. Only negative was very loud Aircon in room but didn't trouble us too much. Would highly recommend a stay here.

Beautiful Resort with Top-Notch Service
Lindsay N,
Thu Apr 11 09:47:47 EDT 2019
My boyfriend and I had an excellent 4 night stay at Fiesta Americana Condesa. We were seriously impressed by the service of the staff – every staff member had a bright smile on their face and made sure we were enjoying every minute of our stay. The food exceeded our expectations (for an all-inclusive resort), the options, portions, presentation, and deliciousness were all on-point. The only meal we did not enjoy was the room service breakfast (food was lukewarm, bread was un-toasted, and had a lack of appetite appeal), but this was before we learned about the breakfast buffet (which we give an A+). The fish tacos at the Cervecheria were to die for and we craved them at all times of every day. The Sushi bar was also great for an early evening snack. The only con I can think of would be the lack of privacy in the pool/beach areas, which was to be expected of an all-inclusive, however when taking a walk down the beach, we noticed other hotels had more private lounging setups (2-4 chairs per umbrella/table), which made us feel a bit disappointed. Overall, we found that all of the lounge chairs in the resort sat very close to each other. We decided to rent a day bed on our last day, which was definitely the highlight of our trip (and the most private part of our lounging experience). The two 15 min. massages that came with the bed rental were phenomenal, thanks to our wonderful masseuse Bridget! Overall, we really enjoyed our stay here and would absolutely recommend staying at Fiesta Americana Condesa to anyone, especially other couples!

BEST FRIEDLY RESORT!
FrequentFlier260443,
Thu Apr 11 09:23:45 EDT 2019
This have been the best Resort in Cancun for us. Chef Marcos Alaris and Manuel Martinez prepared the best meal and dessert for us. Misael Mendoza gave us to try the best Tequila in town. We had amazing time there. All the Staff are very friendly and make you feel so good. We really recommend this Resort!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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