Cancun

Fiesta Americana Condesa Cancun


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All Inclusive    

Families, young couples, groups, and honeymooners will appreciate the casual elegance of the Fiesta Americana Condesa Cancun All-Inclusive with its friendly service and stunning location overlooking the Caribbean Sea. A 40-meter tall thatched palapa roof, one of the largest in the Americas, crowns the hotel entrance. This palapa immediately sets the tone for a traditional and tropical Mexican experience while allowing the lobby to receive a warm and relaxing breeze. Its three hotel towers each provide an open environment, with atriums filled with palm trees, flowering plants, and reflection ponds. You can choose to relax by the pool, enjoy delicious food and cocktails, or participate in a number of fun-filled activities in and around the hotel.

Enjoy outdoor fun with family and friends during the day by participating in sand castle competitions, beach games, volleyball, water polo, and basketball. Consider taking a cooking course or cocktail-mixing class, perhaps yoga lessons, or learn a bit of the Mayan language. At night, experience tequila tasting, dance to live music or learn Mayan astrology. Children will create unforgettable moments in the Club Fiesta Kids (for children 4 to 12 years of age) or the Fiesta Teens Club, which offers video games, pool tables, ping pong, and hockey, as well as music, film, and non-alcoholic drinks and snacks.

The hotel features seven restaurants, a deli-cafe, and a snack bar. Guests can unwind with a drink in one of the hotel's bars on the beach, by the pool, or at the lobby bar and lounge. Bar areas offer free WiFi.

Experience natural spa treatments with unique Mexican products and savor the aroma that fills all areas of the spa. With 700 square meters of space, Spa Miiluma includes a gym with the latest equipment and 11 outdoor treatment rooms. Its facilities are equipped with sauna, steam room, Jacuzzi, pressure showers, hydrotherapy, and a spa boutique.

Find more information about Fiesta Americana Hotels.

Learn more about Cancun.
HOTEL LOCATION
Conveniently located in the heart of the Hotel Zone, this luxurious resort is situated near the main entertainment centers and tourist attractions, just 20 minutes away from the International Airport.
Address: ZONA HOTELERA S/N
CANCUN
QR

MX
Local Phone: 011-52-998-88...
Toll Free Phone: 1-800-343-7821
Fax: 52-01-998-881-4294
Website Address: www.lacoleccionresorts.com
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Pools
Number of Pools: 3
Outdoor Pools: 2     
Swim-up Bar
Golf: NEARBY
Holes: 0
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The elegant hotel features contemporary Mexican architecture, including one of the largest and most impressive thatched-roof palapas in the entire country. Their new restaurants offer Mexican and International cuisine 24 hours a day, making it the only hotel in Cancun to take you on a culinary journey through all the regions of Mexico. Beach: The property is situated on a magnificent stretch of powdery white Cancun beachfront. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 507
Year Opened: 1989 Credit Cards: Visa, Master Card, Discover, American Express
ROOM TYPES
PREMIUM DELUXE OCEAN VIEW
1 King bed or 2 double beds Partial Ocean View, located at Moon Floor 3-7 / Sun Tower floor 2-7, Sea tower Floor 2-5, full Bathroom with raind shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM SUNSET LAGOON VIEW
1 king bed or 2 double beds, Lagoon View, located at sea tower, floor 4-8.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM SUPERIOR GARDENVIEW
1 king bed or 2 double beds, garden View, located at the 3 towers at the hotel moon: floor 2 -7 /Sea Tower Floor : 1-7 /Sun tower: Floors2-7, Full bathroom with rainshower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite
PREMIUM DELUXE OCEAN FRONT
1 King Bed or 2 double beds, Ocean View, located at Moon tower floors: 2-5 and 7/ Sea tower: floor 3-8 // Sun Tower Floors: 1-4.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Shaver
Telephone
Television
Room Safe
Satellite

OTHER INFO
Complimentary wireless internet in all public areas & rooms
DINING
Fiesta Americana Condesa Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 18 Restaurants at Fiesta Americana Condesa Cancun:
Lobby Bar - 10:00am-1:00am.
La Cantina Mexican Snack - Mexican Sports Bar 2:00pm-2:00am - Adults only.
Sushi Station - Dinner 6:00pm-10:00pm.
The Grill - Snack 12:00pm-5:00pm.
La Tratorria - Dinner 6:00pm-11:00pm.
La Pizzeria - Lunch 12:00pm-5:30pm.
El Mexicano - Mexican food a la carte: 6:00pm-11:00pm.
La Cevicheria - Lunch, sea food, 12:00pm-6:00pm.
San Telmo - Steak House 6:00pm-11:00pm/Reservation required 24 hrs in advanced Long pants, close shoes and Shirts with sleeves women elegant casual.
La Panaderia - Mexican Continental Breakfast: 7:00am-10:00am.
Rosato - Dinner Italian Food a la Carte : 6:00pm-11:00pm. Dress code: Men Long pants, close shoes and Shirts with sleeves women elegant casual.
Deli Cafe - 7:00am-10:00pm.
La Cantina - Mexican Soprts Bar, adults only 2:00pm-2:00am.
Kambu Lunch & Dinner - Lunch international a la carte 11:30pm-5:30pm/Dinner A la carte Asian Food 6:00pm-11:00pm.
Kalmia - Buffet Restaurant- breakfast, lunch & dinner 06:30am-11:30am/12:30-5:30pm/06:00pm-11:00pm.
Beach Bar - Bar by the beach from 10:00am-5:00pm.
Pool Bar - Swim up bar open daily from 10:00am-5:00pm.
La Cevicheria - 12:00pm-6:00pm.
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old.
Program Fees: Complimentary

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $15.00 per hour
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 9296reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
impressed
MARGARET O.
Oct 31 2014
I was impressed with the service and hotel room. When it rained, we did get water in our room around the sliders. The temperature in the room was great. The beds were a little hard, but, it didn't keep me from sleeping great. The service great. Every time I looked up, someone was there to ask if there was anything I needed. Everyone smiled and I mean everyone. I felt so special. We had wonderful meals and good meals. Snacks were great. Drinks great. Pool was wonderful. Over all it was one of the best vacations I have had. Can't wait to go again.
Customer Rating: 

Amazing Experience, plain and simple!
DEBORAH P.
Jun 20 2014
This was my first time at this hotel and with an all inclusive. What a great experience for my son and I. They cleaned the rooms twice a day, the food was delicious and plentiful, and the waitstaff was warm and friendly. I will most certainly come back!
Customer Rating: 

I'd go back again.
CHARLOTTE W.
May 09 2014
our room smelled like sewer burping up each day when we would return.
Customer Rating: 

Nice hotel, but this is a timeshare resort to beware!
NICOLE R.
May 07 2014
Overall we really enjoyed our stay. The only real negative comment I have is that this is s timeshare resort. The only way to get a map of the property is to listen to their timeshare pitch. Luckily our apple transfer driver let us know so we knew to avoid that. The beach is wonderful, the properly was nice and quiet, the food was good in the restaurants, the resort was clean and most of the staff was pleasant. The staff at the front desk weren't helpful finding our Apple rep on property as they want you to book through them. Once we did find the rep though, things were great!
Customer Rating: 

MOYSEY R.
Apr 14 2014
We thought the hotel was just ok. It needs to be updated. The teen club is really not a teen club. We thought that they would have activities for the teens, but when they said that they have a teen that meant they had a WII. We would not reccommend this hotel and we will not bbe back there.
Customer Rating: 

Review
GLEN C.
Apr 10 2014
Overall, outstanding. They could use more bartenders outside. Great food, friendly staff.
Customer Rating: 

BEST HOTEL YET....
DAVID R.
Apr 10 2014
WOW !!!! We have been to Mexico about 15 times. We always say that we will never stay at the same resort twice, but now that is no longer true. We have found our "favorite resort". I wish we could afford to go to Mexico twice a year, because next year can't come soon enough. We fell in love with our breakfast waiter & got his contact information from him so we can stay in touch. I would truly recommend this resort over & over.
Customer Rating: 

What a wonderful resort!!!
VALERIE G.
Apr 06 2014
This is the second time that we traveled to Cancun but the first time staying at this resort. We are so very happy that we decided to stay at Fiesta American Condesa. We have no complaints about this resort other than the bathrooms need to be updated and made bigger. The food is the best I have ever had at any resort and the staff is so very helpful and very professional. We will be traveled back to this resort!!!
Customer Rating: 

Hotel Review
MICHAEL T.
Mar 29 2014
Hotel was OK but showing it's age.Lobby really needs an upgrade to compete with the Marriot's up the strip. Rooms were OK. Food plentiful. Drinks OK. Service top notch.
Customer Rating: 

February 2014
DESSIE H.
Feb 20 2014
Amazing food, service, and beach. The rooms are a little older, but didn't spend much time there.
Customer Rating: 

JAMES P.
Feb 12 2014
The hotel staff was excellent. Disappointed there was not much at all to do in the evening. Bed was very hard and uncomfortable. We had to pay extra for the superbowl party which did not make sense on an all inclusive vacation since we would have had food/drink without the party.
Customer Rating: 

TripAdvisor Traveller Reviews
Great Place
kendall687, Payson, Utah
Tue Aug 14 08:53:33 EDT 2018
Clean friendly safe and relaxing. This was a great vacation. The pool was great. the rooms were great. food was really great. the Mexican restaurant was my favorite and the fish tacos at the fish place were great.

Good
sunandbooze,
Tue Aug 14 07:25:05 EDT 2018
A pretty good resort with amazing buffet. Not for solo traveler, this is a family resort. No night entertaintment, only 1 activity at 9PM every night. Pool recliner always full, dont expect to come after 10am to get one. Foods are very very good, service could be better. Room is standard , I was at the 8th floor nice view of the lagoon, there’s a place a the 8th floor looking towards the ocean to take pictures. No waiter service by the beach, get your own drinks

Beautiful Resort
snv0620,
Mon Aug 13 06:38:16 EDT 2018
We had a great time. Food was great, pool atmosphere fun, Italian restaurant was awesome. The lobby is beautiful as well as the entire facility. Areas of improvement entertainment during the night & drinks (taste & presentation)

Best place to have a Family Vacation
vvillarreal10, Los Angeles, California
Sun Aug 12 14:42:11 EDT 2018
Saludos! Saying that my family of 11 and I loved our stay here is an understatement! We truly had one of the best times of our lives here, the staff of people truly made our stay worth while. Thank you to the Animacion staff, Uri, Itzel, Jack, Raul, Adrian, Iris, and Itzel for always making us laugh with their great activities and games.On our last full day at the resort it began to rain and the animacion staff moved to the lobby bar to set up indoor activities for us. My tias painted little caleveras(skulls) and I tried to be creative and helped them much to the amusement of Uri and Raul haha. I highly recommend going to the morning workout with Uri, its a great way of not feeling guilty for all the amazing food you will eat at all the restaurants the resort has the offer. We had many restaurant options which was amazing! The cevecheria was a great place for lunch I don't remember the names of the workers but they were all great! Yuseli from the smoothie booth made the best smoothies and always very accommodating with dairy free options. K'ambu restaurant was delicious, try the tempura ice cream, you won't regret it. We had 3 vegetarians in our group and they were more than happy to accommodate their meals as well, Felipe, the chef gave them many options and all the dishes came out spectacular. Oscar the waiter was very kind and attentive towards us and always made sure we were happy. On our last night they decorated an incredible desert for us because they found out we were leaving, they really made our last night spectacular. Our comppaa Sandro the bartender was great to our family, making us laugh and making the best drinks. Everyone at the Mexican restaurant were also very accommodating and even though we got their late on our first night they were still willing to stay open for us which I thought was incredibly kind of them. I forgot their names as well but they were the best too!!! Overall, everyone was great and the resort was beautiful with good food and great vibes. My family and I are definitely thinking about coming back again next summer or maybe as soon as this December!

Fiesta Americana Condesa Cancun
Lina P,
Sun Aug 12 07:05:46 EDT 2018
Hola🇲🇽, SHOUTS OUT TO: Fiesta Americana Condesa Cancún Animacion Crew was AWESOME, RAUL, URI, FRIDA, ADRIAN, JACK, ALEX, ITZEL & GABRIELA were EXCELENTE 😉,, I had great 🍹🍺🍸🍷🥃’S,,, I had 🍹called PAIAI made by the best bartender in Fiesta Americana Condesa Shouts Out To OLIVER best bartender,,, To top that off the Poolside Bartender NEMIAS made some delicious Margaritas, Cucumber, Berry & Coconut flavored, we’re DELICIOUS 😋,,, Ohh and I got my Craft in, made pretty bracelets with RAUL & ADRIAN, My overall experience was AWESOME, FABULOUS, EXCELLENT & FUN,,,, much ❤️🇲🇽😘❤️🇲🇽😘



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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