El Cid El Moro Beach Hotel

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2018 Exceptional Values
Family: Families of six may share the minimum room category with existing bedding (two adults and up to four children 12 and under).

Minimum age for check-in is 25 years old.

Lose yourself in the excitement and fun of Mazatlan, Mexico at El Cid El Moro Beach Hotel. Soaring 27 stories over the sparkling Pacific Ocean, this resort is nestled in the heart of Mazatlan's Golden Zone close to shops, restaurants, and bars.

From romantic escapes to unforgettable family adventures, El Cid El Moro Beach Hotel offers something for everyone. For sports enthusiasts, a variety of watersports are offered, including scuba diving, snorkeling, banana boat rides, Hobie cat/catamarans, jet skiing, boogie boarding, kayaking, and deep-sea fishing. El Cid El Moro Beach also offers a variety of fitness classes, including yoga, meditation, tai chi, aerobics, water aerobics, and step aerobics. Take a dip in the pool with waterfalls and rock formations, sip a cool drink at the swim-up bar, or indulge in a massage or spa treatment at nearby El Cid Golf & Country Club. A short stroll from El Cid El Moro Beach Hotel, the Golf & Country Club features a 27-hole Championship style golf course, nine tennis courts, and full-service spa & salon. Guests also have access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels.

El Cid El Moro Beach Hotel offers two restaurants, a snack bar, and a lobby bar. Feast on the finest seafood and classic Mexican cuisine while listening to a gentle waterfall at La Cascada, a favorite among Mazatlan locals and guests. For more casual dining, stop by La Conchita Snack Bar - a delightful swim-up bar and patio serving appetizers, light fare, and tropical cocktails.

Find more information about El Cid Resorts.

Learn more about Mazatlan.
El Cid El Moro Beach Hotel is located directly on the beach, 30 minutes away from the International Airport.

Local Phone: 011-52-669-913-3
Toll Free Phone: 800-5251925
Fax: 011-52-691-41311
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 2
Outdoor Pools: 2     
There are two swimming pools and a jacuzzi on-site.
El Cid Gold Course Lee Travino Marina Nine
The El Cid Gold is an 18 hole Par 72 professional course, surrounded by beautiful palm trees and gorgeous homes. There is also a golf school taught by PGA, LPGA and USGTF Golf Professionals and the new Lee Travino Marina 9-hole course.
Holes: 27
Green Fees: $30/9-holes; $50/18
Cart Fee: $28.00 (approx.)
Club Rental Fees: $10.00 (APPROX.)
Number of Courts: 9
Outdoor Courts: 9
Lighted Courts: 5
Court Fee: $10 single/$17 doub
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Squash: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
El Cid El Moro`s 25-story luxury tower contains 390 ocean-view units and a dazzling pool with waterfalls. This beachfront tower is situated in the 720-acre El Cid Resort complex, comprised of the El Moro, Marina, Castilla and Granada hotels. Guests enjoy exchange privileges and use of resort recreational and dining facilities at all four resorts (does not apply to the All-Inclusive Plan), free shuttle service is provided. El Moro offerstwo restaurants, a variety of bars, and live music. Beach: El Moro Beach Hotel is situated on a golden sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 390
Year Opened: 1989 Credit Cards: Visa, Master Card, Diners Club, American Express
The hotel will require that the minimum age to check-in at these hotels without an adult in the same room will be 25 years old. Valid passport will be required.
Other Amenities -
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area. European Plan.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Other Amenities -
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area. Elite status includes guaranteed ocean view, meals and house brand drinks at restaurants, Room services, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Other Amenities -
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe

Room Service (restrictions may apply)
El Cid El Moro Beach Hotel features 3 meal plan options:
Inclusive-Elite Inclusive Plan
Limited All-inclusive Plan
No Meals
There are 2 Restaurants at El Cid El Moro Beach Hotel:
La Concha - Seafood restaurant located right on the beach with a very romantic terrace Open from 7:00 am to 11:00 pm.
La Conchita - Snack & swim-up bar located at the main pool, serving snacks. Open from 10:00 am to 5:00 pm.
Daily Activities & Entertainment:
Activities program at the El Cid Castilla Beach Hotel from 10:00 am to 5:00 pm.
Nightly Activities & Entertainment:
Dinner shows at the El Cid Castilla Beach Hotel from 7:00 pm to 9:15 pm.
Children's activities include pinata party, Spanish lessons, tennis clinic and golf.
Applicable Ages: 4 to 11 years old.
Program Fees: $10 per kid/per day

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: Yes.

TripAdvisor Web Reviews
Based on 1865reviews
What to expect

Apple Vacations Traveller Reviews
The El CID Moro
Jan 06 2017
The hotel was nice, a little dated but for the price acceptable. The beach is not owned by the hotel so you will be overwhelmed with people trying to sell you things. There are cockroaches outside (sometimes inside) the hotel (it is Mexico hot weather and water equals bugs) so don't leave any plates of food out from room service take them out immediately or they will be in your room. Our stay was pretty good until the 4th day. We could hear the neighbor in the room to the right of us turning on the water in the shower it was so loud we thought our shower was on. The sleeper sofa is not made for an adult so the room does not sleep 3 or four same sex people comfortably. The ocean view is definitely the way to go it was breathtaking everyday sunrise and sunset. The Moro is definitely the better of the other EL cids.
Customer Rating: 

TripAdvisor Traveller Reviews
Great place to vacation
Mon Dec 11 20:48:25 EST 2017
I highly recommend this resort. Childcare services were suboptimal and not what was expected upon arrival. However, the facility, staff, pool and dining facilities were A+ The natives were accommodating and showed pleasure in having visitor during the excursions The banana boat ride was far too brief

Exceeded my Expectations
annaliese, Vancouver, B.C.
Mon Dec 11 17:44:33 EST 2017
We were pleased by our stay here despite some initial reservations. First the positive aspects: The staff was, without exception, friendly and helpful. English was widely spoken even though I would estimate that half the guests were Latino. The entire resort was clean and well decorated including holiday decorations appropriate to the time of year. There are three resorts that are part of the El Cid complex, joined together, El Moro, Castilla and Marina. It was challenging the first days to find our way around but there are signs in English and Spanish and the staff was always willing to assist. The outdoor restaurant and terrace is right off the beach with great views. Located on the Main Street in Mazatlan, it was easy to get a bus or taxi. The food was tasty if not elegantly presented. Not quite cruise ship quality. The breakfast buffet in the El Concho restaurant was complete with something to please everyone. There are several bars with snacks available at different hours. There was large pool for everyone, a smaller pool with swim up bar and a separate 'grotto' pool for adults and all inclusive guests. The pool is on the chilly side. This area was labelled 'zone de silencia' something of a misnomer since talking was allowed, according to the staff person we asked. There was no music or entertainment by way of games and Zumba as was offered at the large pool. We were chastised by another guest who was of the opinion that we weren't allowed to converse there. Mexico can be loud at times. There was a wedding on the lawn below our 21st floor room on our first night there. The music was very loud until about 2 a.m. and fireworks were set off over the water around midnight. A nightclub across the street broadcast amplified music on the weekends into the surrounding area. To our amusement, a very bad amateur band, complete with amplified tuba, played on the beach below the hotel--the area open to the public--at various times sometimes for hours. Apparently, sometimes they are paid to stop. We had some concerns because this is a timeshare resort. Some of these types of places can use a hard sell approach. The free shuttle provided did make us a captive audience for a politely persistent salesperson who offered some goodies--tour and free taxi back to the airport--in exchange for our attendance at a promotional breakfast. We declined firmly and I took the step of unplugging our telephone so that we wouldn't receive any early morning reminders of the meeting. I think they got the message and we were left alone after that. Our room was called a studio but contained a small kitchenette. It was spacious and completely satisfactory. Some areas I would change: The system requires that you book your dinners at one of the restaurants early in the morning. When you're on vacation you may not wish to plan to that extent. You may not know when you're coming back from your day. Some of these restaurants had an uncharge of $20. As well, a higher standard of dress was required. Not everyone wants to dress up for dinner. As a result of these factors, we ate in the no booking required buffet every evening. The food was acceptable with a different theme every night even though the enormous room did not have much atmosphere. Entertainment of a very amateur nature was provided in the evening after dinner. Guests had access to all 3 resorts, the pools and other facilities. There were souvenir shops with the usual types of items, more expensive then out in Mazatlan. There was a sports bar where we watched hockey one evening. Fortunately, there were subtitles on the screen as karaoke was on a few meters away. Internet was charged at $7 a day; this seems to be an anachronism these days. I discovered on the last day that there is a business centre where I could confirm our home flight on one of several computers provided. A rate per minute was charged but I was not charged by the gracious staff there for the 5 minutes I was online. Had I known I might have visited the centre a few other times. The room telephone states that local calls are free. Despite the advice on the phone to dial 1 and the number, it is necessary to call the hotel operator, give her the number and wait to be connected. It was only after a few calls of this nature that the operator advised that there was a charge for calls to cell phones. The amount was nominal. Generally, I would recommend this resort for the reasons I've given. My complaints/concerns could be easily remedied.

From good to great
Mon Dec 11 15:18:08 EST 2017
I really wanted to share my experience about the staff at this resort, I have not even gone there yet, and they are making it special already. I will be staying at the resort from December 30 to Jan 7th. We have been planning this trip for years as it will be my sons 4th Birthday and the New Years celebration in the time frame we are there. We really wanted to make sure that we have a great time and we are able to do everything we can to make sure this trip is amazing. I really wanted to let people know that Guillermo Espinoza has been a great help. From when we booked and recently , Guillermo has been extremely helpful and really going out of his way to help us with our accommodations. This is above and beyond and can’t wait to celebrate in less than 3 weeks from now.

Pacific Convenience
Jerrie F, Humble
Mon Dec 11 12:45:45 EST 2017
The property was well kept. Some of the amenities were not conveniently located on the property but were accessible by transportation van from the hotel. In reference to an all-inclusive hotel, the food was quite good. The La Conchas restaurant for us the best offered the best variety of food.

Awesome Service from Felix!
rockiesfolk, Invermere, Canada
Fri Dec 08 15:16:07 EST 2017
The El Cid properties in Mazatlán are very well kept and clean with excellent service. We especially appreciate the efforts made by Felix and the rest of the day time serving team around the pool and beach areas. He went above and beyond to make our vacation AMAZING---everyday we felt special and so well taken care of. Thank you Felix!

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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