El Cid El Moro Beach Hotel

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2018 Exceptional Values
Family: Families of six may share the minimum room category with existing bedding (two adults and up to four children 12 and under).

Minimum age for check-in is 25 years old.

Lose yourself in the excitement and fun of Mazatlan, Mexico at El Cid El Moro Beach Hotel. Soaring 27 stories over the sparkling Pacific Ocean, this resort is nestled in the heart of Mazatlan's Golden Zone close to shops, restaurants, and bars.

From romantic escapes to unforgettable family adventures, El Cid El Moro Beach Hotel offers something for everyone. For sports enthusiasts, a variety of watersports are offered, including scuba diving, snorkeling, banana boat rides, Hobie cat/catamarans, jet skiing, boogie boarding, kayaking, and deep-sea fishing. El Cid El Moro Beach also offers a variety of fitness classes, including yoga, meditation, tai chi, aerobics, water aerobics, and step aerobics. Take a dip in the pool with waterfalls and rock formations, sip a cool drink at the swim-up bar, or indulge in a massage or spa treatment at nearby El Cid Golf & Country Club. A short stroll from El Cid El Moro Beach Hotel, the Golf & Country Club features a 27-hole Championship style golf course, nine tennis courts, and full-service spa & salon. Guests also have access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels.

El Cid El Moro Beach Hotel offers two restaurants, a snack bar, and a lobby bar. Feast on the finest seafood and classic Mexican cuisine while listening to a gentle waterfall at La Cascada, a favorite among Mazatlan locals and guests. For more casual dining, stop by La Conchita Snack Bar - a delightful swim-up bar and patio serving appetizers, light fare, and tropical cocktails.

Find more information about El Cid Resorts.

Learn more about Mazatlan.
El Cid El Moro Beach Hotel is located directly on the beach, 30 minutes away from the International Airport.

Local Phone: 011-52-669-913-3
Toll Free Phone: 800-5251925
Fax: 011-52-691-41311
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 2
Outdoor Pools: 2     
There are two swimming pools and a jacuzzi on-site.
El Cid Gold Course Lee Travino Marina Nine
The El Cid Gold is an 18 hole Par 72 professional course, surrounded by beautiful palm trees and gorgeous homes. There is also a golf school taught by PGA, LPGA and USGTF Golf Professionals and the new Lee Travino Marina 9-hole course.
Holes: 27
Green Fees: $30/9-holes; $50/18
Cart Fee: $28.00 (approx.)
Club Rental Fees: $10.00 (APPROX.)
Number of Courts: 9
Outdoor Courts: 9
Lighted Courts: 5
Court Fee: $10 single/$17 doub
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Squash: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Complimentary
Massage: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Facials: Additional Charge
El Cid El Moro`s 25-story luxury tower contains 390 ocean-view units and a dazzling pool with waterfalls. This beachfront tower is situated in the 720-acre El Cid Resort complex, comprised of the El Moro, Marina, Castilla and Granada hotels. Guests enjoy exchange privileges and use of resort recreational and dining facilities at all four resorts (does not apply to the All-Inclusive Plan), free shuttle service is provided. El Moro offerstwo restaurants, a variety of bars, and live music. Beach: El Moro Beach Hotel is situated on a golden sandy beach. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 390
Year Opened: 1989 Credit Cards: Visa, Master Card, Diners Club, American Express
The hotel will require that the minimum age to check-in at these hotels without an adult in the same room will be 25 years old. Valid passport will be required.
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area. European Plan.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Other Amenities -
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area. Elite status includes guaranteed ocean view, meals and house brand drinks at restaurants, Room services, and more.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Other Amenities -
One bedroom suite with two double beds in the bedroom, one pull-out sofa bed in living area, kitchenette, and dining area.
Other Amenities -
Air Conditioning
Balcony or Terrace
Coffee Maker
Hair Dryer
Room Safe
Other Amenities -

Room Service (restrictions may apply)
El Cid El Moro Beach Hotel features 3 meal plan options:
No Meals
Inclusive-Elite Inclusive Plan
Limited All-inclusive Plan
There are 2 Restaurants at El Cid El Moro Beach Hotel:
La Conchita - Snack & swim-up bar located at the main pool, serving snacks. Open from 10:00 am to 5:00 pm.
La Concha - Seafood restaurant located right on the beach with a very romantic terrace Open from 7:00 am to 11:00 pm.
Daily Activities & Entertainment:
Activities program at the El Cid Castilla Beach Hotel from 10:00 am to 5:00 pm.
Nightly Activities & Entertainment:
Dinner shows at the El Cid Castilla Beach Hotel from 7:00 pm to 9:15 pm.
Children's activities include pinata party, Spanish lessons, tennis clinic and golf.
Applicable Ages: 4 to 11 years old.
Program Fees: $10 per kid/per day

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $10.00 per hour
Advance Notice for Babysitting: Yes.

TripAdvisor Web Reviews
Based on 2023reviews
What to expect

Apple Vacations Traveller Reviews
Good but....
Jan 30 2018
When we opened the door to our room we were stunned at how spacious and lovely our room(s) were! The view, the space, the decorating -- all so nice! By the next morning, though, we realized the A/C didn't work great -- so we handed in a maintenance request. Unfortunately by the end of the trip it was never dealt with. Like the mirror in the large, marbled bathroom -- the one that hadn't been fully cleaned before we came and never was cleaned while we were there. It seemed that everything started out well, but there was always a seeming catch. Either you sat through the a long ala carte menu or you ate at a mostly unvarying buffet. There were restaurants to visit with reservations -- but we never took the time. The staff was incredibly friendly -- yet we purchased the all-inclusive package and there were tip jars literally everywhere and often the service men and women would "hang around" kinda looking for a tip. We wish we'd known and been prepared for that. Otherwise, the beach is clean and lovely., the swimming pools are sparkling and the quiet pool very nice to sit by if you indeed want quiet. The lack of English speaking by the maids can be a hindrance at times, but luckily I remembered enough from my college days that I could converse. I don't like to complain, and it sounds like that's all I'm doing here -- but I'm trying to give an accurate sense of our vacation.
Customer Rating: 

The El CID Moro
Jan 06 2017
The hotel was nice, a little dated but for the price acceptable. The beach is not owned by the hotel so you will be overwhelmed with people trying to sell you things. There are cockroaches outside (sometimes inside) the hotel (it is Mexico hot weather and water equals bugs) so don't leave any plates of food out from room service take them out immediately or they will be in your room. Our stay was pretty good until the 4th day. We could hear the neighbor in the room to the right of us turning on the water in the shower it was so loud we thought our shower was on. The sleeper sofa is not made for an adult so the room does not sleep 3 or four same sex people comfortably. The ocean view is definitely the way to go it was breathtaking everyday sunrise and sunset. The Moro is definitely the better of the other EL cids.
Customer Rating: 

TripAdvisor Traveller Reviews
Great time
Greg W, Kingston, Canada
Mon Mar 19 08:05:55 EDT 2018
Enjoyed a great week at El Cid El Moro. Ignacio at the La Concha bar/grill was one of the best bar/servers ever. Always happy and attentive. Benny looking after lounge chairs was also great to see. Difficulty booking ala cartes but all in all the food was very good.

Ok experience in resort
Oliver A,
Sat Mar 17 11:47:11 EDT 2018
Joined family for a trip to Mazatlán with el cid resorts. My parents have been owners for 6 years and have privilege for the rooms every other year. shuttle from airport was nice , were waiting as we arrived. About 30 minute ride and to the hotel which is in a great location. Check in was not very smooth we waited almost 4 hours after arrival for room which they said would be ready by 2. We finally didn’t go up till about 4. When we went up he room we noticed the couch bed needed blankets so we asked for blankets, however were never delivered. The next day as we were cooking breakfast 2 of us were electrocuted when we touched the metal part of the stove . Maintenance was sent up to fix the problem, and worked fine afterwards . The shower fluctuated between hot and cold and was never able to enjoy it because temperature would get too hot. The beach is beautiful, however, To get a seat at the beach or pool you would have to go put your towels down early or it would be almost impossible to find a place . We ate the food on the beach which was ok and also had food at the restaurant overlooking the beach which had great food, however was told to change my tang top, which I thought was absurd considering many people were without sleeves and we were looking for outside seating. It was hard to relax on the beach as a peddlers would whistle or yell for you to look at the merchandise very often and the hotel also let a group called Anli to come in and get on the microphone and a group of about 60 people were screaming and yelling anli this went on almost all day , and if we left our chairs for a moment either a peddler or an anli member would decide to use it. Cleaning staff was great , and almost everyone greeted you kindly. Overall the experience was ok but have been to many resorts as visitors (non-owners) and have had much better luck with reservations , room readiness , and relaxation while on vacation. They tried having us upgrade but why would we if we are barely satisfied with what we have ? Also to go all inclusive in this resort I feel is a disservice to owners as the area offers so many great varieties of food outside the resort for a fraction of cost.

We had a bad experience!
ireneskelton, Crawfordsville, Indiana
Thu Mar 15 08:51:32 EDT 2018
Our room was fantastic! We were oceanfront on the 25th floor. Our cleaning staff was excellent and friendly. Our wait staff at the various restaurants were very professional and friendly. Anna at the front desk at the Towers was helpful, friendly, professional, and on top of all the scheduling. Fantassy Rubio at the payment window at the Marina was a saint! She was so very understanding and helpful. We had scheduled an 80 minute massage at the Marina Spa. When we arrived 20 minutes early for our appointment (with our vouchers that stated 80 minutes), we were told that we only had 50 minute massages scheduled. We were told that she could only refund us $7 for the difference. That is not what was booked and she had already been on the phone 10 minutes into our 10:00 appointment time! We insisted on a full refund, and left. Later that day, we had a sunset cruise booked, leaving from the Marina. We took the shuttle to this outing as well. We tip the driver each way on all trips. When we arrived, we were told it had been cancelled because they expected fog to come in! This time nobody was in the offices to refund our money. We did not make dinner reservations that evening due to the sunset cruise, so we were forced to eat buffet style. Definitely not my preference. As it turned out, it was a beautiful evening with absolutely no fog!!! Very disappointing to say the least. We tried to get our refund the following morning at our resort, but were told we would have to go to the Marina resort (another shuttle ride and tips!) to get our money back. If it's all tied together,....why?!?!?!? We only had one day after these cancellations to reschedule these things, because they only offer them on certain days, and you only get the discount if it's booked prior to the tour. Two of the friends rebooked their massages at the spa by the Country Club at a higher price and less time! Just a very frustrating experience. I would recommend the resort, but definitely not the massages, or excursions. Those were handled very unprofessionally!! When the RCI certificate was purchased, there was no mention of a tour being required. My friend and I each own two other timeshares and have zero interest in owning anymore. This was supposed to be a girlfriend getaway for us with friends from work. Between the tour and 2 cancelled bookings, we lost two days of our vacation! We were still scrambling to get to the Marina on the last day to get our other refund.

El Moro
Tue Mar 13 12:11:20 EDT 2018
Your staff must learn to speak English. After all that's the language that most visitors speak. It's very anoying not to be understood. The staff does go out of it's way to be helpful.Every time I went to change money they always told me tomorrow. That must be rectified, or don't offer the service.

Great place
Tue Mar 13 11:38:26 EDT 2018
Family really had a great time. Service and location was outstanding. An All Inclusive that included drinks was a hit with all of the family. Entertainment was excellent in the nite clubs. Lots of things to see and do. Will book again when our kids visit us.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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