Cancun

Dreams Tulum Resort & Spa


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Unlimited-Luxury®   All Inclusive    

2018 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory and extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Dreams Wedding in Paradise Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Dreams Eternity Honeymoon Package complimentary. This honeymoon package is complimentary when you book a Preferred Club Jr Suite Ocean Front or higher accommodations category for a minimum of 7 nights (restrictions apply*).
Families: Two kids 12 and under Stay, Play and Eat Free during select dates.

Dreams Tulum Resort & Spa sits on two miles of powdery white sand and boasts activities for the whole family! The Caribbean Sea is perfect for snorkeling, catamarans, windsurfing, kayaking, and jumping on the ocean trampoline. Dreams Spa by Pevonia offers a full range of natural curative massage therapies and facial treatments; each designed to soothe your body, mind, and spirit. And to really help you unwind, the Explorer's Club keeps kids happy and busy with their own kind of supervised fun.

Choose from magnificent dining options featuring six la carte and one buffet-style restaurant. Dine at the Seaside Grill, an la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Seven bars, including pool and beachside, are perfect places to make new friends. As part of Unlimited-Luxury, guests have the option to Sip, Savor & See. Enjoy complimentary dinner and drinks and live evening entertainment at nearby participating resorts from 6pm to 1am. (transportation costs are not included).

Guests are able to enjoy up to one round of complimentary greens fees at the Riviera Maya Golf Club, a Robert Trent Jones II designed golf course per person, per day as part of their Unlimited-Luxury experience (subject to availability/restrictions apply). Guests will have access to the complimentary on-course food and beverage service provided at The Riviera Maya Golf Club.

Find more information about Dreams Resorts & Spas.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, holds the Distintivo S Award for environmentally-friendly tourism, is recognized as a TripAdvisor GreenLeaders Gold Level property, and is recognized by MARTI for carrying out a successful environmental management system. Other green initiatives include programs for turtle protection and tree planting, as well as the sale of sustainable jewelry, art, and fashion through Made in Mexico, Art with Sense.

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Located between Playa del Carmen and Tulum and 75 minute drive south of Cancun International airport Dreams Tulum is situated along a stretch of magnificent white sand beach in the Riviera Maya.
Address:



MX
Local Phone: 011-52-984-871-3
Toll Free Phone: 1-866-2DREAMS
Fax: 011 52 984 871 3353
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Main Activities pool with swim up bar and a Quite Pool plus a refreshing cool water pond "Cenote".
Golf: NEARBY
27 holes at The Riviera Maya Golf Club
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Raquet Rental Fees: Not available.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Other Sports: Volleyball, American football, soccer, bocce ball, table games
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The magnificent colonial architecture of Dreams Tulum provides the perfect setting to unwind or discover. Enjoy the turquoise water and white sandy beach, tour the Mayan Ruins or explore the cenote caves and tunnels. It is only 5 minutes from the ancient ruins of Tulum. Luxurious accommodations, concierge desk services 24 hours, beautiful rooms with full ocean or garden views. AMResorts will now be welcoming small dogs. Beach: Beautiful private white sand beach. No vendors. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 431
Year Opened: 2000 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Dogs must be 22 pounds/10 kg or less.
ROOM TYPES
DELUXE OCEAN VIEW
451 sq. ft., King or 2 doubles, Ocean-view balcony or terrace w/hammock, Located in the Hacienda section, Bathroom with tub & bidet, Mini-bar, iPod docking station, Wireless internet ($), Safe, Ceiling Fan, Hairdryer, Cable TV, DVD/CD player.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE GARDEN VIEW
451 sq. ft., Hacienda style room with colonial decoration. king or 2 doubles, Bathroom with shower & bidet, Balcony or terrace with hammock, 29" TV, DVD/CD player, Mini-bar, Room safe, Coffee maker, Iron, Ipod docking station, Wireless internet access ($)
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFERRED CLUB JRS OCEAN FRONT
547 sq. ft., King bed, Living area with sofa, Bathroom with shower and jacuzzi tub, VIP amenities, Concierge service, Ocean front with private balcony or terrace, Secrets box for room service, Wireless internet ($), Telephone extension in bathroom.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF CLB JRS GDN SWIMOUT ADULT
King bed and a separate area with two sofas. Garden view.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF CLUB DELUXE GDN SWIMOUT
King bed or two double beds, separate living area with sofa, privcate terrace and a beautiful direct swim-out access to swimming pool.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE GARDEN VIEW
Other Amenities -
Kitchen
DELUXE JUNIOR SUITE OCEAN VIEW
515 sq. ft., King bed, Ocean-view, Balcony with hammock (except 3rd floor), Located in Hacienda section, Living area with sofa, Bathtub, VIP amenities, Concierge service Cable TV, iPod docking station, Mini-bar, Wireless internet ($), Hairdryer.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE JUNIORSUITE GARDEN VIEW
515 sq. ft., King bed, Garden-view balcony or terrace w/hammock, Located in the Hacienda section, Living area with 2 day beds, Shower, Tub, Private Concierge service, iPod docking station, Wireless internet ($), Mini-bar, Safe, Ceiling fan, Hairdryer
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE GARDEN VIEW ADULTS ONLY
Adults Only. King bed or two doubles. Garden view. Maximum occupancy: 3 adults.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIUM JRS OCEAN VIEW
547 sq. ft., King or 2 doubles, Ocean-view, Balcony or terrace, Separate living area with sofa, Bathroom with shower & jacuzzi, Secrets box for room service, Cable TV, CD/DVD palyer, iPod docking station, Mini-bar, Wireless internet ($), Safe, Hairdryer
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
PREMIUM JRS GARDENVIEW
547 sq. ft., King or 2 doubles, Garden-view, Balcony or terrace, Separate living area with sofa, Bathroom with shower & jacuzzi, Cable TV, CD/DVD player, iPod dock station, Mini-bar, Wireless internet ($), Hairdryer, Safe, Secret box for room service.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
PREFERRED CLUB JRS GDN SWIMOUT
King bed and a separate area with two sofas. Garden view and private terrace and direct swim-out access to swimming pool. Max. occupancy: 2 adults and 1 child.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
HACIENDA PREFERRED CLUB SUITE
623 sq. ft., King bed, Partial ocean-view balcony with hammock, Located in Hacienda section, Bathroom with shower & jacuzzi, Private concierge service, Cable TV, CD/DVD player, iPod dock station, Minibar, Wireless internet ($), Hairdryer, Ceiling fan
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE GARDEN ADULTS
King bed and separate area with sofa. Garden view. Maximum occupancy: 2 adults.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFCLB DLX GDN SWIMOUT ADULTS
King or two double beds. Separate living area with sofa. Direct swim-out access. Maximum occupancy: 2 adults.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREFERRED CLUB HONEYMOON SUITE
628 sq. ft., King bed, Separate living area with sofa, Ocean or garden view, Bathroomwith shower & jacuzzi tub, VIP amenities, Concierge service, Balcony or terrace, Secrets box for room service, Wirelss internet ($), Telephone extension in bathroom.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
Dreams Tulum Resort & Spa features 1 meal plan options:
All Meals, Drinks & Tips-FULL-Bordeaux Restaurant is adults only
There are 8 Restaurants at Dreams Tulum Resort & Spa:
Himitsu Restaurant - A la carte Pan-Asian and Hibachi delicacies in an elegant Asian atmosphere. Dress is casual elegance. Dinner from 6:00 pm to 10:30 pm.
Portofino Restaurant - Traditional la carte Italian specialties. Dress is casual elegance. Open for la carte dinner from 6:00 pm to 10:30 pm
24 Hour Room Service -
El Patio Restaurant - A la carte gourmet dishes in a contemporary Mexican ambience. Casual attire. Open daily for lunch from 11:00 am to 5:00 pm. la carte dinner from 6:30 pm to 10:30 pm.
Gohan - Susi Bar with the best Japanese delicacies.
Bordeaux Restaurant - la carte French cuisine presented in a quiet and romantic seaside setting Dress is casual elegance. la carte dinner only from 6:00pm to 11:00pm
World Cafe Main Restaurant - Casual attire: Continental brkfst 6:30am-7am, buffet brkfst 7am-10:30am buffet lunch 12:30pm-3pm, buffet dinner 6:30pm-11pm. Special Kids Corner Continental & Mexican cuisine with specialty items & classics.
Sea Side Grill Restaurant - Casual attire: A la carte lunch 12pm-5pm, a la carte dinner 6:30pm-10:30pm located on the beach light snacks or full meals for lunch & steakhouse for dinner
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Soccer field, beach volleyball, board games, shuffle board, and introductory scuba lesson.
Nightly Activities & Entertainment:
Theme beach parties, open air theater, movie every night at the beach, karaoke, disco night, casino night
CHILDREN'S PROGRAMS
Children should be at least 1.80 ft. tall, daily games, activities & fun, children must wear a swimming suit or nappy for health reason, the maximum depth is 1.48ft. Adults are not allowed, Open:10:00am-12:30pm & 3:00pm-6:00pm all year long.
Applicable Ages: 3-12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4174 Recommend
4174 past Apple Vacationers would recommend Dreams Tulum Resort & Spa to their friends and family
TripAdvisor Web Reviews
Based on 5491reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
3rd Visit
Kristy D,
Mon Sep 24 05:31:19 EDT 2018
My 3rd visit to Dreams Tulum Resort & Spa and I was a little disappointed due to the fact that the pool was closed and they failed to tell us before our trip. They also closed the restaurant due to the pool being closed.

Awful food, awful beach
Cat M,
Sat Sep 22 13:19:23 EDT 2018
The rooms are a bit worn and reek of mildew. There were machines in the hallway billowing some orange scented perfume to cover up what we discovered was rotting seaweed and mildew. The food... inedible. We're not foodies. Last night at home we ate leftover takeout chicken. This was better than anything we ate at Dreams. The beach is beach like. There is a substance that is sand-like and there is water nearby. You don't want either of these on your body. The college aged kids really seemed to like the swimup bar. There, that's something positive.

Great Hotel
Maycon O,
Fri Sep 21 13:21:22 EDT 2018
I like this hotel, there's a nice structure: pool, gym, restaurants and landscape. The beach wasn't clean, there were many seaweed, I am not sure it was just for season. 1) Location: it's good, but it's far from others places; 2) Food: average, I think there were too much Mexican food; 3) Activities: average, could have more adult activities, mainly 12 pm; 4) Room: ok; 5) Services: great. I recommend this hotel for enjoying with your family.

Spa
jamison73, Branson, Missouri
Wed Sep 19 07:06:22 EDT 2018
I have had massages at other resorts and have never had one as amazing as I did here at Dreams Tulum! If you need a deep tissue massage make sure to ask for David. Excellent experience. This is our second time here at this resort and it is still just as beautiful as it was four years ago. Beautiful views of the ocean, great service and very friendly staff. They will all go above and beyond for you. You will never regret coming here.

Trip of a lifetime!
heathergammill, Wichita, Kansas
Tue Sep 18 06:36:48 EDT 2018
This resort was absolutely beautiful! Everything was clean and very well kept! Food was amazing but the best part was the entertainment staff!! Juan and Victor were our absolute favorites! You could not ask for better! They are so polite and talented and made our trip unforgettable! We will definitely be going back!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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